How long does it take to become a Front Desk Receptionist?

1. Check-In -- Established accurate accounts for each guest upon check-in according to their requirements and ensured guest paperwork or documentation was filed appropriately.

2. Phone Calls -- Manage receptionist area, including greeting visitors, responding to telephone calls and scanning identification information.

3. Customer Service -- Provided friendly customer service by greeting members and answering calls regarding gym information; acknowledge by management for great communication skills.

4. Insurance Companies -- Manage authorizations of insurance coverage for services rendered as well as follow-up communications with insurance companies regarding patient benefits and eligibility.

5. Scheduling Appointments -- Managed clerical and administrative duties including scheduling appointments, assisting clients, faxing, photocopying, filing and managing office documentation.

Common Certifications For A Front Desk Receptionist

The Certified Medical Administrative Assistant (CMAA) certification is most common among Front Desk Receptionists. This certification is awarded by the National Healthcareer Association. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience. To become a certified Front Desk Receptionist with Certified Medical Administrative Assistant (CMAA), You need to pass the exam. This certificate requires more than two years of work experience. Renew certification every 2 year.