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This question is about service manager.
It takes 6 years of professional experience to become a service manager. That is the time it takes to learn specific service manager skills, but does not account for time spent in formal education. If you include the normal education requirements to complete a college degree, then it takes 9 to 11 years years to become a service manager.
There are certain skills that you need to obtain in order to become a successful service manager. Some of the most common skills are listed below. Along with each skill, we provide an actual example of how someone included the skill on their resume:
Procedures -- Develop and implement new policies and procedures to improve department operations including scheduling system and estimating system utilizing Excel spread sheets.
POS -- Utilized POS information in developing retail product forecast.
Performance Reviews -- Provided coaching and development to supervisors and agents, including performance reviews, scheduled monitoring sessions, recognition and disciplinary feedback.
Customer Service -- Performed customer service responsibilities in a manner that projected NuWave as a uniformly excellent provider of outstanding remote computer support.
Project Management -- Project Management PowerPoint Communication Collaboration Research
The education needed to be a Service Manager is normally a Bachelor's Degree. Service Managers usually study Business, Automotive Technology or Electrical Engineering. 52.0% of Service Managers hold a Bachelor's Degree and 21.0% hold a Associate Degree. We found these by analyzing 84591 Service Manager resumes to investigate the topic of Service Manager education more precisely.
The most common colleges for students to pursue their goal of becoming a Service Manager are University of Phoenix and DeVry University. We also broke down what colleges provide the best overall education for a Service Manager. Students have a great path to earning their Service Manager qualifications at the following schools:
If you're interested in getting a college degree in an affordable college for Service Managers - Baruch College of the City University of New York is an excellent option for you. If your SAT or ACT score aren't as high as you'd like, you can look at Mount Saint Mary's University, as the admission requirements aren't too selective. On the other end of that spectrum are the Northwestern University, University of Pennsylvania and University of Southern California.
For those who would rather stay in your pajamas during the day, we prepared some online courses that can help in Service Manager education paths.
The Associate Service Executive (ASE) certification is most common among Service Managers. This certification is awarded by the National Association of Service Managers. The advanced certification is for more experienced employees as it often requires some work experience to acquire. To become a certified Service Manager with Associate Service Executive (ASE), You need to pass the exam. This certificate requires more than two years of work experience. Renew certification every 7 year.

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