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This question is about what a restaurant manager does.
How to be a good manager in a restaurant
Being a good restaurant manager requires several important skills, including leadership and flexibility. Managing a restaurant involves dealing with customers, employees, and vendors, in a way that results in a positive experience for all.
Leadership is a component of any good restaurant manager. Effective leaders establish clearly defined roles and employee responsibilities. If staff are unfamiliar with or deficient in these roles, it is the manager's responsibility to provide training. Leaders also require accountability of employees. Good managers demand productivity and raise the level of employee performance.
A good restaurant manager is efficient. There are dozens of tasks and issues that may need your attention, but addressing those issues that ultimately bring in customers and revenue is a priority. Many managers work tirelessly to help maintain equipment or cover staff shortages, while responsibilities such as marketing promotions or vendor evaluation, which could result in increased revenue, take a back seat.
Restaurant managers must also be flexible. This is a competitive industry with a high rate of employee turnover. A manager's willingness to consider new ways to attract customers or reward employees is critical to the ongoing success of a restaurant. Input from chefs, waiting staff, and customers can often lead to changes that improve the overall customer experience and increase revenue.
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