Is it hard to get a job at Aetna?

1. Application: Prospective employees are encouraged to apply via Aetna's career page. You will be prompted to create an online profile if you don't already have one. Once you have signed up, you will be able to submit your application.

   There may be pre-screening text messages or assessments that will be sent to you, or you will be contacted by a member of the internal recruitment team regarding the next steps.

2. Interview: After you submit your application, it will be reviewed by a member of the internal recruitment team. If your skills seem to be a match for the role, you will be contacted to start the interview process.

   According to current and former employees, the interviewers are looking for your answers to follow the STAR format. The STAR format means:

   • Situation (S): Describe the situation that you were in or the task that you needed to accomplish. Keep the amount of detail appropriate and keep the focus on you. Use a specific event or situation, do not give a generalized description

   • Task (T): What goal were you working toward? (Again, be specific)

   • Action (A): Describe the actions that you took to address the situation. What specific steps did YOU take, and what was YOUR particular contribution?

   • Result (R): Describe the outcome, and feel free to take credit for your accomplishments. Explain what happened, how the event ended, and what you learned.

3. Offer and Onboarding: If you are selected for the role, a member of the internal recruitment team will contact you to review the offer letter details, benefits, and more information on your new career at Aetna. If you are not selected, you will receive communication from a member of the Aetna team.

   Once you have accepted an offer, you will be asked to complete forms and start the pre-onboarding process. You will also be required to submit for a drug test and background check. The internal recruitment team member will provide you with more detailed information on how to complete these steps.

To work for Aetna, you have to be at least 18 years old and have a high school diploma or GED. Keep in mind that most corporate positions require a minimum of a Bachelor's degree, with upper management/director level positions preferring an advanced degree.

Aetna requires that some positions be fully vaccinated against COVID-19 (including any boosters) where required under the law. If required for your position, you will need to have at least one COVID-19 shot prior to your first day of employment and provide proof of your vaccination status within the first ten days of your employment.

The amount of experience required varies by position; however, at a minimum, Aetna prefers candidates to have at least three to five years of relevant healthcare and/or customer service experience. You should also possess strong computer skills and data entry skills and be proficient in all Microsoft applications.

Applicants should be comfortable working in ambiguity (many positions are remote) and have strong organizational skills and attention to detail. For all levels, bilingual (Spanish) is preferred.