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This question is about information technology specialist resumes.
What are IT skills on a resume?
IT skills on a resume include computer troubleshooting, communication skills, diagnosing software problems, and problem-solving. You should list a combination of technical skills and customer service or other soft skills on your resume for information technology.
This is because roles in IT generally revolve around installing, upgrading, and troubleshooting computer problems for the end-users. Therefore, a resume for information technology needs to show that you have deep knowledge of computer systems and skills in interacting with the user to resolve their problem.
The most important IT skill that needs to be included on a resume is diagnosing computer problems. This involves knowledge of the various kinds of software, what problems they may experience, such as virus and malicious software, and how to resolve these problems.
Other IT skills that are important to include on a resume are skills in problem-solving. A resume should showcase IT skills in detecting problems and implementing creative solutions to those problems.
These key IT skills to include on a resume are supplemented by the soft skill of good communication skills. A resume should also describe skills in active listening and questioning.
This means showing skills at asking the right questions to understand what problem the user is encountering and communicating with the user what solution they are implementing.
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