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This question is about human resources generalist.
If HR is the problem, it can be difficult to know what to do; reference this guide for help:
File a complaint with HR. This first step may seem counterintuitive, but even if your complaint is regarding HR, you should still first file the complaint directly with human resources.
This is useful in building any sort of case against an HR department or a specific individual in an HR department.
This also gives them the opportunity to deal with your grievance directly. Keep a copy of the complaint you file with HR for your own records, as it may prove to be valuable down the line in the conflict.
Follow company policies. Be sure to reference your employee guide or any official document containing company policies on official complaints from employees.
This gives you the ability to correctly file the complaint with HR or with some other department within your company.
Go to a superior within the company. This is a viable option. However, it can not always be recommended. If you have a good relationship with a superior, you may consider bringing the complaint to them.
A superior, manager, or executive may be able to either resolve the situation or point you in the direction that will get you the best results.
Just be sure to give this option heavy consideration before doing so; you do not want to inadvertently put your own job in jeopardy.
Reach out to the EEOC. The EEOC is the US Equal Employment Opportunity Commission. If you've tried to resolve the issue internally in your company and have been unsuccessful, it is probably time to contact the EEOC.
Before doing so, compile all your documents and evidence, like the complaint you gave to HR, and any witness statements that will support your claim.
The EEOC handles employee cases that involve harassment and discrimination, and most companies that employ more than 15 workers must adhere to its guidelines.
Seek outside legal counsel. After submitting a complaint about HR to your human resource department, they are required to either act on or reject your complaint.
They must provide you with documentation of either action, so if they've rejected you, take your complaint and official rejection to a lawyer who deals with employment issues.
Do not go to the legal department of your specific company or any lawyer associated with your organization.
Lawyers will be able to determine if there is any legal action you can take against the HR department or the HR employee.
Before taking this step, be sure to notify HR that you plan on contacting a lawyer. This can sometimes be the push that is needed to persuade them to appropriately resolve the issue.

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