What is a technical specialist's job description?

Job descriptions for technical specialists generally look for a person who has fierce attention to detail and high accuracy to analyze and design network solutions.

The technical specialist's duties outlined in a job description include providing technical assistance, solving customer service queries, and troubleshooting hardware and software issues.

Technical specialists' job descriptions often look for someone who has background knowledge, and experience in network security as this role typically manages security functions and oversees the configuration of computer parts.

Job descriptions for technical specialists typically view successful candidates as those who demonstrate expertise in software and hardware, security functions and design, as well as problem-solving skills.

Other common job duties that are included in a job description for a technical specialist include the following:

• Handling customer technical support cases through phone and email submission

• Updating the company website with tech tips and brief documents

• Evaluating system potential through assessing the compatibility of new programs with existing programs

• Improving existing programs by evaluating objectives and specifications, reviewing proposed changes, and making recommendations

• Maintaining system functionality by testing computer components

• Achieving computer stem objectives through collecting relevant data, identifying and evaluating options, and suggesting a course of action

• Maintain client confidence by keeping their information confidential

• Preparing reference material for users by drafting operation instructions

• Developing application designs and web pages.

• Training customers and staff in best practices, applications, and programs.

Typically job descriptions for a technical specialist role look for a person who has a bachelor's degree in computer science, information technology, or other similar technical fields. As this is not an entry-level job, job descriptions typically look for two to three years of prior experience as a technical specialist.