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This question is about case manager resumes.
What is considered case management experience?
Working with specific clients, helping them find and use available services, and managing the documentation of the service relationship is all considered case management experience. This can include health counseling, budgeting, career growth, basic emotional support, and coaching them on how to improve their situations.
Case managers are responsible for helping those with chronic illness, mental health issues, or life-altering conditions to gain access to rehabilitation programs and other community services. The two most common paths for gaining case manager experience are through healthcare or counseling training.
Examples of case management experience:
Assessing clients' physical and mental wellness, needs, preferences, and abilities and using these to develop tailored care plans
Working with clients, family and friend support networks, and health care professionals to put care plans in place
Listening to clients' concerns and providing counseling or intervention as required
Recording clients' progress, including charting referrals, home visits, and other notable interactions
Evaluating clients' progress periodically and making adjustments as needed to improve outcomes
Following up with discharged clients to ensure they were satisfied with services and they are still in good physical and mental health.
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