This question is about call center agent salaries.

What is the highest-paying call center job?

By Zippia Team - Nov. 2, 2021

The highest paying call center job is that of the operations manager. Call center operations managers make three to five times that of a typical call center employee.

A call center operations manager's salary can range from $20,000 to over $500,000 per year. Nearly 57% of operations managers in this field earn an average of $101,000 annually. The role of the operations manager is quite different from the call center worker. They are responsible for overseeing staffing, payroll, and production.

Call center operations manager's salaries depend somewhat on where in the country they work. States like Washington DC and San Francisco pay 30 to 50% over the national average for operations managers, while cities such as Atlanta and Houston pay exactly the national average.

What is the highest-paying call center job?

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