What should I put on my resume for customer service?

Don't forget to give your customer service skills prominence by listing them in your resume's separate key skills section. Finally, use your bullet points to prove you have those abilities.

The resume summary is the first place to introduce yourself as a customer service professional. A resume summary is a concise, one-to-three-sentence statement that touches on who you are as a candidate and what you bring to the table.

For example, "Energetic Customer Service Representative with 3+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement."

Next, you're going to want to elaborate on the specific skills throughout your work experience section.

Similar to the profile summary, you'll want to touch on these skills using real-world examples and achievements, as well as quantifiable measurements of success. For example, "Resolve 300+ weekly customer inquiries via phone and email, consistently exceeding targets."

Skills to include on your customer service resume include:

• Oral communication

• Written communication

• Problem-solving

• Troubleshooting

• Data entry

• Computer skills

• Analytical skills

• Customer needs recognition

• Listening skills

• Organizational skills

• Time management skills