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Senior Manager, Risk Management
Cumberlandfarmsinc
Assistant general manager job in Westborough, MA
Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!
Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
Competitive Wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!
Position Summary:
This position will provide the primary support to the Director, Global Risk Management and will have indirect support from an Insurance and Claims Specialist. Duties include, but are not limited to, management of the insurance renewal process and certificate of insurance program. The position requires review of insurance terms and conditions of vendor contracts. The position will be asked to assist the Director in other areas such as business continuity and enterprise risk management as applicable.
Responsibilities:
Work closely with the company's insurance broker(s) and company personnel to collect and submit underwriting data for all property and casualty lines of business
Manage the company's third-party certificate of insurance compliance program
Work with the Director to create standard insurance terms and conditions for vendor contracts and leases
Review and comment on the insurance terms and conditions of vendor contracts and leases
Work with Director on claims management and loss control strategies
Assist Director in preparing parts of the Risk Management Department budget
Provide summary reports to Director
Must be able to perform the essential functions of this position with or without reasonable accommodation
Working Relationships:
Able to collaborate cross-functionally with other teams in the company (E.g.., Legal, Safety, HR)
Minimum Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration
Preferred Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration
Minimum Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts
Preferred Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts
Licenses/Certifications: CPCU, ARM or CRM preferred
Soft Skills/Competencies:
Excellent oral and written communication skills
Strategic thinker
Ability to foster teamwork and build collaborative relationships
Strong interpersonal skills
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
Ability to work collaboratively with outside consultants and partners
Able to drive outside consultants and partners to meet deliverable deadlines
Travel: Limited travel required (5%)
Hours & Conditions: Typically, Monday to Friday, 8+ hour days in an office setting, may be able to work 1 day from home with manager's approval.
Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs.
At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications.
Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
$104k-149k yearly est. 5d ago
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Shift Manager - LNG
Constellation Energy 4.9
Assistant general manager job in Everett, MA
Who We Are
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
Total Rewards
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.
Expected salary range of $123,000 to $150,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
Primary Purpose of Position
This person will supervise an operations crew charged with responsibility for safely operating a liquefied natural gas (LNG) import and distribution terminal.
Primary Duties and Accountabilities
Provides leadership and guidance to liquefied natural gas (LNG) operations crew in a 12-hour daily rotational shift environment, including holidays, weekends, and nights.
Operate and control natural gas process systems loading of LNG trailers, and monitoring and controlling the unloading of LNG ship understanding the design and function of the various components which make up these systems and understanding and adhering to safety protocols.
Accountable for the safety of the Everett LNG Facility and serves as a liaison between Operations, Maintenance, Marketing and other departments to convey critical information related to the safe and efficient operation of the facility.
Supervises the activities of all shift Operators, provide mentoring and instruction and hold individuals accountable for performance and behavior.
Provide technical support to problem solving activities during the shift and ensure reliability issues are identified and properly communicated to the appropriate departments.
Demonstrates and promotes values-based behaviors', build a highly motivated and highly functional team of Operators maintains the integrity of his/her crew through training, development, and performance management and support open and effective communication.
Responsible for assigning work to his/her own crew. Responsibilities include participating in the scheduling of operations shift personnel, prioritizing schedule conflicts ensuring adequate shift coverage during normal and abnormal conditions troubleshooting equipment problems and effectively transitioning work from one crew to the other.
Acts responsibly and professionally at all times, facilitates first line management decisions during abnormal/emergency situations and comfortable interfacing with all levels of the organization and with customers, State and local officials.
Participate in various reviews such as Terminal PHAs, system HAZOPs, P&ID review, and engineering design phase.
In accordance with Federal regulations, this person will be subject to random drug and alcohol testing and must pass an annual physical examination. Regulations also mandate that this person will be trained and certified in basic first aid, CPR, and fire fighting skills.
Assists in the development and implementation of equipment shutdown and LOTO procedures for safe plant operations.
Ensure compliance with all federal, state, and local regulatory requirements and maintain environmental stewardship.
Minimum Qualifications
Bachelor's degree in engineering or technical discipline with 5 years related experience OR
Associate's degree in engineering or technical discipline with 7 years related experience OR
High school diploma/GED with 9 years related experience
Maintain minimum access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
Experience in maintenance and work management
Technical experience related to power generation equipment auxiliaries
Experience with Asset Suite 9 (AS9)
Preferred Qualifications
Demonstrated leadership skills to include attention to safety (personal and environmental schedules, equipment and its efficient use, and the use of employees to get the job done.
Effective communication skills in all directions.
Ability to plan and organize work through scheduling and making appropriate assignments to best utilize available talent.
Motivational skills that foster individual and team development and accomplishment.
Full understanding and appreciation for procedures, policies, processes and practices.
Ability to use the technology and equipment associated with both the Shift Manager position and those positions assigned to the Shift Manager.
No formal discipline within the last 24 months.
Ability to work in an environment that includes climbing, walking long distances, and standing for the majority of the time.
Ability to lift a minimum of 50 pounds.
Supervisory experience.
LNG Marine Terminal experience.
$41k-48k yearly est. Auto-Apply 4d ago
Experience Store General Manager
Petco 4.1
Assistant general manager job in Boston, MA
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Overview
The GeneralManager is responsible for leading through Petco's vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The GeneralManager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.
Position Responsibilities
The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
People
Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.
Attract, hire, and retain a diverse team of top talent.
Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.
Create a professional environment that inspires and encourages the growth and engagement of partners.
Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.
Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.
Responsible for all partner performance management in the Pet Care Center.
Demonstrate and support a continuous improvement and growth mindset.
Performance
Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.
Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.
Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.
Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.
Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.
Process
Ensures the proper health, appearance, welfare, and proper handling of all animals.
Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.
Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.
Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.
Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.
Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness.
Other Essential Duties
MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.
PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority.
FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.
PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.
ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.
Education and Experience
In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.
Excellence in communication and computer skills are also required.
Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.
A working knowledge of general business practices is highly desirable, as are strong organizational skills.
A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.
Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.
Supervisory Responsibility
#LI-LF2
The GeneralManager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.
Work Environment
The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts
This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
#PetcoGM
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
Salary Range: $0.00 - $0.00
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see ********************************************
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.
$34k-52k yearly est. 1d ago
General Manager
Major Food Brand 3.4
Assistant general manager job in Boston, MA
NewBury Rooftop LLC 15 Arlington St Boston, MA 02116, USA
Ideal candidate must have experience in high volume, fine dining restaurants. You'll become part of a team that has successfully owned & operated restaurants in New York City, Las Vegas, Hong Kong and Miami. You'll be working directly with our owners and senior leadership to launch a new concept. This is an opportunity to showcase your talents and help build a brand!
The restaurant generalmanager will be responsible for the successful day-to-day operation of the restaurant, including hiring/staffing, training, financial/P&L.
Responsibilities
Constant Improvement of FOH operations
Store-level recruitment
Manage Inventory
Manage Employee Schedules
Enforcing all standards of service
Qualifications
5+ years of progressive hospitality experience required
Strong food and beverage knowledge
Outstanding Service Skills
Know how to be serious and passionate about your work while having fun.
Incredible Work Ethic
Self Motivated
Experience managing large scale restaurants a plus
Knowledge of the Boston restaurant industry a plus
Benefits
We offer competitive salary, medical/dental/vision insurance, TransitChek discount, Referral Rewards program, a generous dining program, and progressive paid time off. We offer many opportunities for growth and development for those who show long-term commitment to their role and MFG.
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$67k-135k yearly est. 3d ago
General Manager Malden, MO
Rhodes101
Assistant general manager job in Malden, MA
This position is for the Malden, MO location if you are not interested in this location please apply to the other opportunities we have available.
This job might be for you if:
You have a passion for leading and developing people to be the best versions of themselves.
You have a knowledge and skills in leadership, training, and performance management.
You think on your feet. You like learning new things and can-do multiple things simultaneously. When things change, you know how to roll with the punches.
You have the passion and the ability to utilize the following skills: active listening, verbal and written communication, active learning, complex problem solving, critical thinking and troubleshooting.
You love to work as an integral part of a team to achieve financial goals and be a leader of financial management.
You love to give constructive feedback as well as receive it.
You have a passion to make customers smile and make them feel as if they are the center of your attention every time they visit.
Things you will be responsible for:
Culture Statement/Core Values: Know our Mission, utilize our values to operate the business and retain talent
Guest Focus: Ensure that each guest receives outstanding guest service by providing a guest friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.
Business Acumen: Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
Financials: Control shrink, expenses and payroll.
In-stocks: Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations; signing, and assortment in all departments; ensure selling floor is adequately stocked within district.
Competitive Sales: Comparison shop and report results; share information with VP of Operations and make appropriate price adjustments.
Goals and Objectives: Review district/store trends and recommend and initiate changes for maximizing goals and objectives.
Policies and Procedures: Ensure compliance with all policies and procedures through ensuring a knowledge and understanding of all.
Performance Review: Continually evaluate and react to performance issues and actively recruit for all levels inside your store
Talent Management: Train and develop high performing team members in all aspects of the business.
Cleanliness: Ensure store is clean, welcoming, and meeting company standards
To land this awesome opportunity you must have high school diploma or GED. 5 years retail and or restaurant experience as well as 2 years in a leadership role. In addition, we just ask that you complete our training program, be a tremendous person and be food safety certified.
Physical Demands
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Travel
Less than 5% to help out sister stores when needed, or attend needed trainings.
EEO Statement
PAJCO, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PAJCO, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. PAJCO, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference and the ability of PAJCO, Inc employees to perform their job duties may result in discipline up to and including discharge.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$59k-112k yearly est. 3d ago
General Manager
JLR Associates
Assistant general manager job in Marlborough, MA
A privately owned, full-service athletic club in the New England region is seeking a highly experienced and emotionally intelligent GeneralManager to lead a full repositioning of the operation. The club features aquatics, strength and cardio equipment, group exercise, junior programming, and social spaces. The GM will partner closely with ownership to build a high-performance culture, develop strong department heads, and ensure all programs, operations, and service standards align with long-term strategic goals.
PRIMARY PERFORMANCE OBJECTIVES 1. Membership Growth
Achieve 10-15% net membership growth within six months with retention consistently above 75%.
Implement targeted campaigns across key departments; strengthen onboarding; develop local school, company, and community partnerships.
Track KPIs weekly: active memberships, retention, referral volume, campaign performance.
2. Staff Infrastructure - Operational Development
Complete a full staffing assessment and fill all critical roles within 120 days.
Develop job descriptions, reporting lines, onboarding protocols, and a performance‑review system.
Establish a weekly leadership cadence and drive a culture where staff satisfaction reaches 90% by month six.
Reduce scheduling conflicts, operational gaps, and customer service issues through clearly defined expectations.
3. Fitness Program Revenue - Group Exercise Expansion
Deliver 20% growth in fitness program revenue (PT, group ex, specialty programs) within six months while staying within budget.
Introduce 6-10 new weekly classes based on member demand; optimize pricing; launch PT conversion pathways and monthly promotions.
Monitor revenue, session volume, class attendance, and budget‑to‑actual variance.
4. Squash Program Development (Four Courts)
Design and launch a full squash program within 90 days, reaching 50+ weekly recurring participants by month six.
Develop adult/junior pathways, clinics, leagues, and tournaments.
Recruit qualified squash professionals and establish consistent programming blocks.
Track participation, court utilization, and revenue.
5. Childcare Feasibility + Summer Camps Readiness
Complete a 90‑day childcare feasibility and financial analysis with clear recommendations to ownership.
Build out 2026 multi‑sport summer camp programming and staffing; ensure registration is fully ready by April.
Deliver pricing, marketing materials, compliance requirements, schedules, and pre‑registration campaigns.
CORE RESPONSIBILITIES Leadership - Culture
Build, mentor, and hold accountable a high‑performing team across aquatics, fitness, group exercise, racquet sports, front desk, housekeeping, and maintenance.
Model emotional intelligence, stability under pressure, and a solutions‑oriented leadership style.
Foster a warm, member‑centric environment aligned with the club's community‑driven culture.
Operations & Member Experience
Ensure all programming, facilities, service standards, and safety/compliance protocols operate at a high level daily.
Strengthen communication between departments and eliminate operational silos.
Implement consistent onboarding and service pathways for members and guests.
Financial Performance
Directly manage revenue, expenses, payroll, forecasting, pricing, and margin improvement strategies.
Present weekly operational dashboards and monthly financial updates to ownership.
Programming & Community Engagement
Expand fitness, squash, aquatics, racquet sports, and junior programming based on member insights and local market demand.
Build community partnerships, events, and social activities that drive retention and revenue.
Ownership Partnership
Work closely with the owners to set priorities, align on strategy, and provide transparent updates.
Operate with high discretion-this is a confidential search requiring professionalism and judgment.
IDEAL CANDIDATE PROFILE
Proven success as a GM or senior operator in a high‑end, multi‑sport or multi‑purpose club.
Demonstrated ability to stabilize and grow revenue, build strong teams, and elevate member experience.
Strong financial acumen with experience managing full P&Ls.
High emotional intelligence; calm, trustworthy, member‑focused leadership presence.
Experience improving underperforming operations; confident working with ownership unfamiliar with the industry.
Strong communication and change‑management skills.
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$59k-113k yearly est. 5d ago
General Manager
Bostonhealth 3.5
Assistant general manager job in Boston, MA
Boston Health AI (BHAI) is a global health-technology company building the world's leading AI-powered clinical operations platform-designed by physicians, validated in real-world clinical environments, and engineered for global scale. We help hospitals and health systems reduce clinician burden, streamline workflows, enhance documentation, and improve patient outcomes.
Pakistan is our largest and fastest-growing implementation hub. We partner with leading private and public institutions across the country and are expanding rapidly. We are now seeking a GeneralManager (Pakistan) to lead, strengthen, and grow all aspects of our presence in Pakistan.
Role Summary
The GeneralManager (Pakistan) is the senior-most leader based in the country, responsible for the full spectrum of Boston Health AI's Pakistan operations-including business development, implementation and deployment, customer success, HR, finance, operations, and government relations.
This leader must be able to operate confidently at all levels-from hospital CEOs, CMOs, and CIOs, to ministerial-level government officials, board-level stakeholders, clinicians, and global executive teams. This is a hands‑on, execution‑driven, startup leadership role ideal for someone with deep healthcare experience, strong operational management capability, and a willingness to work in a fast‑paced, AI‑enabled environment. Physician leaders are welcome but not required.
Key Responsibilities 1. Country Leadership & Strategy
Lead the vision, strategy, and execution of BHAI's Pakistan operations.
Own annual operating plans, KPIs, budgets, and the market growth roadmap.
Serve as the senior-most representative of Boston Health AI in Pakistan-with authority and responsibility for all on‑ground functions.
Represent the company with senior hospital executives, ministerial‑level government authorities, board‑level partners, and strategic institutions.
Build a mission‑driven, respectful, professional, and high‑performance culture.
2. Business Development & Partnerships
Oversee Pakistan business development efforts and work closely with the Regional Head of Business Development to expand partnerships, strengthen relationships, and secure new engagements.
Cultivate strong ties with hospital CEOs, CMOs, CIOs, clinical departments, health systems, and public‑sector partners.
Lead major BD and strategic growth conversations with support from the global leadership team.
3. Implementation & Customer Success (Primary Accountability)
Serve as the operational and implementation lead for Pakistan, especially during this transition period.
Oversee deployment, workflow integration, provider onboarding, adoption, and performance tracking.
Build, manage, and strengthen the Pakistan Implementation Team, including hiring strong managers and coordinators.
Ensure high‑quality execution, rapid escalation resolution, and weekly reporting to the COO and CEO.
Work closely with engineering, product, and clinical teams to share site‑level insights and drive product evolution.
4. Operations, HR, and Financial Management
Lead Pakistan operations including HR, finance, administrative functions, and compliance.
Oversee hiring, onboarding, training, performance reviews, and team culture.
Manage budgeting, invoicing, vendor contracts, and financial discipline.
Respond effectively to high‑level operational and financial queries.
Ensure compliance with Pakistan labor laws as well as BHAI global policies and standards.
5. Government & Institutional Relations
Engage government bodies, healthcare authorities, regulators, and ministerial‑level stakeholders on behalf of Boston Health AI.
Manage sensitive relationships and advance institutional partnerships.
Support policy alignment, pilots, and government‑supported initiatives.
6. Global Coordination & Cross‑Functional Leadership
Coordinate closely with the CEO, COO, CTO, and functional heads across engineering, product, strategy, and clinical operations.
Collaborate with global consultants, advisors, and international partners.
Maintain smooth communication channels between Pakistan operations and global leadership.
7. Compliance, Ethics, and Culture
Ensure all activities comply with ethical standards, confidentiality rules, data protection regulations, and contract obligations.
Promote a culture of integrity, humility, excellence, and professionalism.
Foster a lean, non‑bureaucratic, AI‑enabled operating model focused on efficiency and impact.
8. Clinical & Engineering Coordination for Product Evolution
Work closely with the Clinical Lead to ensure HAMI is continuously shaped by real‑world clinical workflows, physician needs, and patient safety considerations.
Partner with the Engineering & AI Lead to translate on‑ground insights into clear product requirements, feature requests, workflow enhancements, and technical priorities.
Serve as the primary conduit for directional feedback from Pakistan's hospitals, clinicians, frontline users, and administrators-ensuring that HAMI remains deeply responsive to patient needs, aligned with physician expectations, and seamlessly integrated into facility operations.
Champion continuous improvement by providing structured, data‑driven insights from deployments, usage patterns, and clinical performance metrics.
Ensure Pakistan's learnings inform the broader product roadmap, helping HAMI remain one of the world's most advanced, clinically credible, and operationally effective AI solutions for healthcare.
Qualifications Required
10+ years of progressive leadership experience in healthcare, hospital operations, health systems management, or related sectors.
Experience managing large teams, including physicians, clinical staff, operational teams, and technical personnel.
Deep understanding of Pakistan's healthcare ecosystem (private and public).
Proven ability to engage senior hospital executives, government officials (including at the ministerial level), board members, and key stakeholders.
Demonstrated ability to manage cross‑functional teams and coordinate with global leadership.
Strong understanding of healthcare technology and willingness to dive deep into AI tools and digital workflows.
Ability to respond to complex financial, operational, and strategic queries.
Excellent communication, negotiation, and relationship‑building skills.
Ability to travel extensively within Pakistan and internationally (U.S. and GCC required).
Startup mindset: resourceful, cost‑conscious, AI‑enabled, fast‑moving, and comfortable with ambiguity.
Preferred
A physician leader (MBBS or equivalent) is welcome but not required.
Experience with digital health, AI‑enabled tools, clinical workflow technology, or enterprise IT systems.
Familiarity with EHR workflows, clinical documentation, and health IT implementation.
Prior experience working with CIOs, CMOs, department heads, and large healthcare networks.
Personal Attributes
Mission‑driven and committed to improving healthcare quality and access.
Hands‑on leadership style with strong operational discipline.
Professional, approachable, humble, and emotionally intelligent.
Strong sense of ownership and accountability.
Thrives in flat, fast‑paced, high‑growth environments.
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$67k-134k yearly est. 4d ago
General Manager- Pink Taco
Pink Taco 3.8
Assistant general manager job in Boston, MA
PTU Boston, MA 4005 374 Congress Avenue Boston, MA 02210, USA
The Restaurant GeneralManager is responsible for overseeing and directing the seamless running of the restaurant and supervising all team members. The GeneralManager must provide highly efficient and effective service while ensuring that all financial and statutory requirements are met, as well as ensuring the delivery of outstanding service to our guests. Pink Taco is a FUN, FAIR, HONEST, HARDWORKING, UNPRETENTIOUS AND UNCOMPLICATED company with a passion for hospitality, service, and events.
DUTIES & RESPONSIBILITIES
Coach, develop, and lead by example
Ensure staff is properly equipped with the tools to complete their tasks
Touch tables ensuring guest satisfaction
Recognize and cultivate regular guests and repeat business
Create an environment of trust and mutual respect
Maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service
Manage staffing levels and controllable costs ensuring they are in line with budget
Ensures that private events, catering, and banquets are successfully executed
Adhere to company's cash handling procedures
Ensure that all equipment is kept clean and in excellent working condition
Complete nightly logs and manager reports
Responsible for complete life cycle of all team members to include hiring, training, coaching/counseling, skill development and terminations
Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude
Possess complete understanding of the employee handbook and adhere to the regulations contained within it
Comply with all safety and health department procedures and all state and federal liquor laws
Maintain company safety and sanitation standards
Ensure complete and proper check out procedures
Assists and/or completes additional tasks as assigned
QUALIFICATIONS & SKILLS
High School Diploma or equivalent required
Bachelor's Degree preferred
Proof of eligibility to work in the United States
Valid Driver's License
21+ years of age
Possession of or the ability to possess all state required work cards
Minimum of three-five years related experience
Proficient in Windows MS Office, Open Table, Outlook
Knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls
Knowledge of state and local laws as it applies to liquor, labor, and health code regulations
Experience with POS systems and back office reporting systems
Familiarity with beer and spirits
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
Full-service restaurant operations
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
WORKING CONDITIONS
Small to medium office or shared work space
Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
Fast paced, high volume, full service restaurant. Very “hands on style of management”
Work varied shifts to include days, nights, weekends and holidays
PHYSICAL REQUIREMENTS
Ability to walk long periods of time
Ability to stand for long periods of time
Ability to use hands to handle, control, or feel objects, tools, or controls.
Ability to repeat the same movements for long periods of time
Ability to understand the speech of another person
Ability to speak clearly so listeners can understand
Ability to push and lift to 50 lbs.
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
DISCLAIMER
This is a summary of duties, which you as a GeneralManager are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide to expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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$63k-110k yearly est. 5d ago
General Manager
Placemakr
Assistant general manager job in Boston, MA
A bit about us
At Placemakr, home meets hospitality. We've combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night - they're a place to call home.
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location - as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
From corporate non-property team members to our property teams and leaders, we're looking for collaborative, driven individuals to join us as we continue to expand our presence.
The impact you\'ll have
At Placemakr, our obsession with exceptional service isn't the only thing that sets us apart - it\'s our people! As GeneralManager, your mission is to challenge, motivate, engage and lead your team to drive operational and budgetary excellence across your Placemakr property, using your foundational leadership skills and operationally savvy mindset. Around here, things move fast, and no two days look the same (which is how we like it!). You\'ll dive right in with providing hands-on support when escalated issues occur while instilling accountability, ownership and innovation in every member of your team. Through Manager on Duty shifts and scheduling yourself as flexibly as our operating model, you'll impactfully lead our teams, engage with our ownership groups and shake up the status quo (because "that\'s how it\'s always been done" simply isn\'t in our vocabulary). If you\'re curious, resilient and creative in your solutions - while still appreciating a trusted process or two - your success as a GeneralManager won't be far behind.
Reporting directly to your applicable Area Manager, you will utilize a can-do and results-oriented approach to ensuring consistent day-to-day operations, strong financial performance and an unmatched experience for everyone on your property so we can deliver big on our commitments. In this role, you'll need to demonstrate exceptional communication skills, providing clarity and building trust across your team and partners, and excel in implementing programs and processes that keep us continuously improving. The GeneralManager must be fueled by motivating and leading people, championing Placemakr's Community Norms and embodying accountability to drive a culture of top performance, world-class service and operational and financial excellence.
This position requires open availability for flexible scheduling, including evenings, overnights, weekends and holidays, on a rotational basis and as the needs of the business call for it.
Compensation for this role is in the $110-120K range (DOE), plus benefits listed below.
What you\'ll do
Consistently provide an exceptional experience to anyone you interact with by embodying what our teams, guests, residents and partners should think of as a trusted friend, subject matter expert, and local insider.
Foster a "one team" mentality by collaborating effectively with all property and non-property leaders and team members contributing to a cohesive and supportive work environment.
Maintain a safe, secure and compliant environment for leaders, team members and guests by adhering to and driving accountability for established Placemakr and property-specific people, operational and financial policies and procedures, including emergency protocols, scheduling and budgetary reporting expectations, attendance policies and conduct expectations.
Embody Placemakr leadership competencies by driving accountability, developing, motivating, challenging and engaging your team of line-level managers, supervisors and individual contributors, ensuring excellence in people leadership, operations and finances of your property.
In partnership with non-property leadership, provide initial and ongoing training for your team(s) on Placemakr people, operational and financial SOPs and programs.
Own the success of company-wide or property-specific people-related initiatives on your property and provide executional guidance for your leaders that will support hiring, engagement, retention and development of all members of your team.
Collaborate with Placemakr's PX and TA teams on talent acquisition efforts for your property, including supporting consistent recruiting and hiring processes, and engaging in grassroots or in-person recruiting initiatives to hire top talent.
Own the overall operational success of Front of House, Back of House and administrative/budgetary functions of your property through execution and support of Placemakr SOPs as well as embodiment of our Community Norms.
Partner with your Area Leader and/or non-property teams and use an outside-the-box mindset to ideate and execute on people, operational and/or budgetary solutions that support Placemakr standards.
Utilize Placemakr SOPs and best practices and collaborate with all Placemakrs effectively to ensure your property is consistently meeting or exceeding Placemakr service level and operational standards.
Provide hands-on assistance to all members of your team for issues that require escalated leadership or expertise.
Collaborate effectively with Sales, Revenue, Marketing and applicable non-property teams to drive overall revenue through pricing strategies, occupancy targets, etc.
Drive NOI and overall financial success of your property through owning your property budget, implementing budgetary initiatives and following FAA, Owner Relations or other team-specific SOPs and standards set forth.
Additional duties and responsibilities, as assigned
What it takes
A bachelor's degree, preferably in management, business administration, communications, hospitality or a related field; or commensurate experience in lieu of a formal degree
3+ years' experience in a leadership role within retail, food & beverage, hospitality, multi-family or similar environment, where customer service is at the heart of the operation
A minimum of 1+ years' experience of successful multi-department leadership; retail, food & beverage, multi-family or hospitality-focused experience strongly preferred
Experience with executing on team member relationship issues and retention, engagement, succession planning, performance management and/or growth and development initiatives
Proven track record with scheduling, training and developing non-exempt employees to maintain exceptional service levels and uphold company standards
A demonstrated track record of operational and financial success made possible by a true customer-focus, managing controllable expenses, driving team performance, effective decision-making skills and a solutions-oriented mindset
Exceptional verbal and written communication skills and the ability to deliver a message clearly and professionally across varying levels of team members and external partners
A hands-on leader and world-class motivator who takes an active role in growing and developing their team
Ability to manage cross-functional relationships, competing priorities and time and resources proactively in a fast-paced, ever-changing environment
You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right.
GeneralManagers will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our GeneralManagers and an exceptional guest experience.
Our benefits & perks
Competitive salary
Quarterly performance bonus program
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
20 days of paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 25 days per year after 2.5 years of employment
Up to 8 floating holidays per year so you can celebrate what matters most to you!
Monthly cell phone reimbursement and health & wellness stipend
Management Training Program
Paid Parental Leave
Paid Life Insurance
ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
Our community norms
Great people are the key to our success. From corporate team members to our property teams and leaders, we're looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
We own it.
We make it better.
We treat people right.
Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at ************************
All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee's Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit
*****************
If you don't meet 100% of the above qualifications,we still encourage you to apply!
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$110k-120k yearly 3d ago
Wellness Retail General Manager - Growth Leader
Restore Hyper Wellness-RHWS022
Assistant general manager job in Lynnfield, MA
A health and wellness franchise is seeking a GeneralManager to drive leadership and sales in Lynnfield, Massachusetts. The role involves developing high-performance teams, ensuring exceptional customer experiences, and achieving financial goals. Ideal candidates will possess management experience and a passion for wellness. The position offers a competitive salary and various benefits including health insurance and flexible scheduling.
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$58k-112k yearly est. 3d ago
General Manager - Lead a Guest-Obsessed, Growth-Driven Team
Cava-Marketstreet Lynnfield
Assistant general manager job in Lynnfield, MA
A leading restaurant brand is seeking a GeneralManager in Lynnfield, MA to oversee all operations and lead team members. The ideal candidate will focus on delivering exceptional customer service while fostering a positive work atmosphere. Responsibilities include motivating staff, ensuring accountability, and achieving operational excellence. The role offers competitive pay, health benefits, and development opportunities, making it a great opportunity for those passionate about the food industry.
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$58k-112k yearly est. 2d ago
General Manager- Discovering King Tut's Tomb
Imagine Exhibitions Inc.
Assistant general manager job in Boston, MA
GeneralManager- Discovering King Tut's Tomb About Imagine
We are a group of passionate creative professionals who design, produce, and operate engaging exhibitions and attractions around the world.
Our mission is to entertain, educate, and enlighten audiences with captivating immersive experiences. We firmly believe in the power of storytelling, hands‑on interactivity, and experiential design to create transformative journeys.
GeneralManager: Exhibit and Retail Operations Position Scope
The GeneralManager is responsible for overseeing the daily operations of the exhibit, retail, and photo departments within the venue, ensuring a seamless and high‑quality guest experience. This role includes supervising cast members, maintaining operational standards, enforcing safety protocols, and driving both revenue and operational efficiency. The GeneralManager collaborates closely with senior leadership to implement company initiatives and support long‑term business success, while maintaining a strong focus on day‑to‑day operational excellence.
Oversee daily exhibit and retail operations to ensure efficiency, safety, and a high‑quality guest experience.
Supervise, coach, and support staff while fostering accountability and teamwork.
Manage scheduling, staffing levels, and labor allocation to match operational needs. Drive revenue growth through sales initiatives, suggestive selling, and guest service excellence.
Monitor and control operational expenses while implementing cost containment practices.
Ensure the exhibit and retail spaces are clean, safe, and aligned with company standards.
Conduct regular walkthroughs to ensure facility upkeep, maintenance, and compliance.
Ensure safety compliance and checks throughout the duration of the attraction's operation.
Collaborate with onsite technical teams to address interactive or scenic needs.
Support onboarding and training efforts to build team knowledge and engagement. Communicate effectively with senior leadership, providing updates on key operational metrics.
Assist in planning and coordinating operational traffic flows to improve the guest journey.
Act as a point of contact for guest concerns and professionally resolve issues.
Maintain positive working relationships with vendors, partners, and venue staff.
Daily and Monthly Responsibilities
Oversee opening, daily operations, and closing procedures for exhibit and retail areas.
Partner with local service providers for cleaning, utilities, trash removal, and other operational needs.
Monitor sales, guest satisfaction, and operational KPIs; recommend improvements as needed.
Provide leadership and direction to the onsite team from pre‑opening through load‑out. Ensure compliance with safety procedures and all applicable company policies, federal, state, and local laws and regulations.
Participate in regular operational meetings to share updates, best practices, and team performance.
Prerequisite Knowledge, Skills, and Abilities
5 years of leadership or management experience in operations, retail, attractions, or hospitality.
Strong knowledge of customer service, staffing, and employee management practices.
Ability to plan, organize, and manage daily operations for efficiency and productivity.
Experience with budgeting, cost control, and revenue management.
Strong problem‑solving skills and ability to adapt to changing operational needs.
Excellent communication, leadership, and interpersonal skills.
Ability to balance multiple priorities in a fast‑paced environment. Proficiency in Microsoft Office and POS systems.
Physical and Mental Requirements
Comfortable working in high‑pressure or fast‑paced environments.
Ability to stand and walk for prolonged periods.
Ability to sit for long periods.
Ability to lift up to 25 lbs. occasionally.
Correctable vision and hearing.
Skilled in the use of computer and office equipment.
Manual dexterity to operate a computer and other office equipment.
Clear verbal communication skills and ability to interact with guests and staff effectively. Capability to read, write, and communicate effectively in English as required for job duties and safety requirements.
Must be able to work flexible schedules, including evenings, weekends, and holidays.
This is not intended to be all‑inclusive, and the employee will also perform other reasonably related duties as assigned by immediate supervisor and other management as required. The Company reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment.
The pay range for this role is:
70,000 - 70,000 USD per year (TUT Boston)
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$59k-113k yearly est. 4d ago
General Manager
Cava-Braintree
Assistant general manager job in Braintree Town, MA
Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused. Managers set high standards and establish a positive work atmosphere for their team to create successful day-to-day operations.
What You'll Bring to the Table
Develop yourself and others - focus on self‑improvement while supporting the success of others
Lead your four‑wall operation like you own it - from people development, to inventory, labor, staffing, and accountability
Put the customer first - including your internal customers, your team. You will be responsible for regular people planning, coaching, training, accountability, and when necessary, corrective action
Consistently create CAVA fanatics - find ways to say “yes” to every guest, inspiring your teams to do the same
Achieve results - take ownership of every shift and take pride in your job
Foster collaboration - work with others to find success as a group
Adapt to change - solve problems through an open‑minded and all‑inclusive approach
Assist with any additional duties assigned
What We Bring to the Table (Benefits)
Competitivepay$
Early Wage Access*
Health,Dental,Vision,Telemedicine,PetInsuranceplus more!*
401k enrollment with CAVA contribution*
Paid sick leave, parental leave, and community service leave*
FREE CAVA Meal for every shift worked(YEP, that's right, FREE CAVA!)
The opportunity to be on the ground floor of a rapidly growing brand
* indicates eligible qualifying positions
Physical Requirements
Must be able to bend and reach overhead often
Must possess dexterity to handle tongs, pots/pans, and other equipment
Must be comfortable working in temperatures ranging from hot to cold
Must be comfortable working near open flames
May be required to work in tight spaces
Must maintain near constant communication with multiple people
Close vision, distance vision, and peripheral vision are required
Must be able to sit, squat and kneel occasionally
Must be able to work in a constant state of alertness and safe manner
May be required to occasionally work in outdoor weather conditions
May stand for long periods of time and lift up to 50 pounds
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
GeneralManager | Restaurant Manager | Café Manager | Store Manager | Deli Manager | AssistantGeneralManager | Operations Manager | Managing Partner
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$59k-113k yearly est. 1d ago
General Manager, Haverhill
Marston's PLC 4.3
Assistant general manager job in Haverhill, MA
We're looking for a GeneralManager for a premium pub in Haverhill. Salary up to £42,000 plus bonus and a generous benefits package.
Marston's is one of the UK's largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we're on the lookout for a great GeneralManager to take charge at the Flying Shuttle in Haverhill and lead the team to success!
What you get from us:
You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:
Additional earnings potential through bonus and incentive schemes
Marston's Cheers Platform, giving you access to discount at major retailers
Access to a pension plan
On-site accommodation
Private healthcare
Award winning training and development
About the pub
Situated on the outskirts of Haverhill, close to Cambridge, the Flying Shuttle is a lovely food-driven pub offering the Marston's 'Signature' Menu.
The pub is currently achieving weekly sales of around £20,000 split 60/40 in favour of food and has a full senior team in place which includes two AssistantManagers and a Head Chef. The pub offers a cosy atmosphere for both drinkers and diners, with a dog-friendly bar area, fireplace and elevated menu, there is plenty of trade to tap into. It also benefits from a beer garden, perfect for drawing in the summer trade, as well as customer car park. A commercially minded GeneralManager with strong marketing skills could see this pub thrive. There is also 3 bedroom accommodation available with this opportunity.
Have you got what it takes?
It's true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you'll add touches of your personality to your pub and think of new ways to delight and excite your customers. You'll thrive off growing your business and have a ‘lead from the front' mentality and passion for nurturing your team.
As a GeneralManager you'll:
Care about finding, growing and engaging your team.
Be accountable for running all aspects of your pub.
Be passionate about doing the right thing for your staff and your customers.
Dream big and think differently about new ways to increase sales and growth.
Celebrate and create a buzz by sharing enjoyable experiences.
Are we right for you?
From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What's more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston's atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our GeneralManagers you'll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you'll find their door is always open.
Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.
Marston's. Where people make pubs.
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$56k-85k yearly est. 2d ago
General Manager
Restore Hyper Wellness & Cryotherapy
Assistant general manager job in Newton, MA
Restore is looking for both aninternal generalmanager for the operations of our store in Newton Massachusetts. We are also looking for someone with strong sales and engagement experience and drive to focus of customer acquisition and retention while educating other individuals, groups and businesses on the benefits of the wellness modalities at RestoreRestore is looking.
Exciting opportunity at the forefront of health and wellness supporting clients who want to take control of their well being in the next frpontier of healthcare. Restore Cryotherapy is looking for an extraordinary Manager with strong business building, sales and management skills (as evidenced by a track record).
The ideal candidate must thrive in an entrepreneurial environment and embrace the idea of sharing in the upside of the success of the business.
Responsibilities
Meet the area's top athletes and fitness enthusiasts and get them excited about using our treatments at local fitness events
Educate customers about the benefits of our services
Help customers address their sports performance, health & beauty, and pain management issues
Deliver a first-class customer experience
Identify and grow current KPI's
Actively participate in interesting health and fitness events in the area, and local word of mouth marketing
Build your team of wellness professionals
Participate in large scale wellness initiatives
Represent the Restore brand
Required Skills/Knowledge/Experience
Proven track record of B2B sales
Proven track record in event planning
An affinity for sales. You need to enjoy the sales process and have a track record.
Passion for fitness and athletic achievement.
Exceptional verbal and written communication skills. Charisma is appreciated.
Ability to deliver action plans based on and measured by data. You have to be comfortable with the numbers.
Good team player. You need to be a leader, but you also need to be able to delegate and develop a quality team.
Desire to meet personal & team monthly, quarterly, and annual financial goals. Your total compensation will be tied to performance.
High ethics and integrity. You have to do the right thing even when no one is watching.
Voluntary Self-Identification of Disability
The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualifiedpeople with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says wemust measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disabilityor have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one whomakes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If youwant to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract CompliancePrograms (OFCCP) website at ******************
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$59k-113k yearly est. 3d ago
General Manager- Discovering King Tut's Tomb
Imagine 4.5
Assistant general manager job in Boston, MA
We are a group of passionate creative professionals who design, produce, and operate engaging exhibitions and attractions around the world.
Our mission is to entertain, educate, and enlighten audiences with captivating immersive experiences. We firmly believe in the power of storytelling, hands‑on interactivity, and experiential design to create transformative journeys.
GeneralManager: Exhibit and Retail Operations Position Scope
The GeneralManager is responsible for overseeing the daily operations of the exhibit, retail, and photo departments within the venue, ensuring a seamless and high‑quality guest experience. This role includes supervising cast members, maintaining operational standards, enforcing safety protocols, and driving both revenue and operational efficiency. The GeneralManager collaborates closely with senior leadership to implement company initiatives and support long‑term business success, while maintaining a strong focus on day‑to‑day operational excellence.
Oversee daily exhibit and retail operations to ensure efficiency, safety, and a high‑quality guest experience.
Supervise, coach, and support staff while fostering accountability and teamwork.
Manage scheduling, staffing levels, and labor allocation to match operational needs. Drive revenue growth through sales initiatives, suggestive selling, and guest service excellence.
Monitor and control operational expenses while implementing cost containment practices.
Ensure the exhibit and retail spaces are clean, safe, and aligned with company standards.
Conduct regular walkthroughs to ensure facility upkeep, maintenance, and compliance.
Ensure safety compliance and checks throughout the duration of the attraction's operation.
Collaborate with onsite technical teams to address interactive or scenic needs.
Support onboarding and training efforts to build team knowledge and engagement. Communicate effectively with senior leadership, providing updates on key operational metrics.
Assist in planning and coordinating operational traffic flows to improve the guest journey.
Act as a point of contact for guest concerns and professionally resolve issues.
Maintain positive working relationships with vendors, partners, and venue staff.
Daily and Monthly Responsibilities
Oversee opening, daily operations, and closing procedures for exhibit and retail areas.
Partner with local service providers for cleaning, utilities, trash removal, and other operational needs.
Monitor sales, guest satisfaction, and operational KPIs; recommend improvements as needed.
Provide leadership and direction to the onsite team from pre‑opening through load‑out. Ensure compliance with safety procedures and all applicable company policies, federal, state, and local laws and regulations.
Participate in regular operational meetings to share updates, best practices, and team performance.
Prerequisite Knowledge, Skills, and Abilities
5 years of leadership or management experience in operations, retail, attractions, or hospitality.
Strong knowledge of customer service, staffing, and employee management practices.
Ability to plan, organize, and manage daily operations for efficiency and productivity.
Experience with budgeting, cost control, and revenue management.
Strong problem‑solving skills and ability to adapt to changing operational needs.
Excellent communication, leadership, and interpersonal skills.
Ability to balance multiple priorities in a fast‑paced environment. Proficiency in Microsoft Office and POS systems.
Physical and Mental Requirements
Comfortable working in high‑pressure or fast‑paced environments.
Ability to stand and walk for prolonged periods.
Ability to sit for long periods.
Ability to lift up to 25 lbs. occasionally.
Correctable vision and hearing.
Skilled in the use of computer and office equipment.
Manual dexterity to operate a computer and other office equipment.
Clear verbal communication skills and ability to interact with guests and staff effectively. Capability to read, write, and communicate effectively in English as required for job duties and safety requirements.
Must be able to work flexible schedules, including evenings, weekends, and holidays.
This is not intended to be all‑inclusive, and the employee will also perform other reasonably related duties as assigned by immediate supervisor and other management as required. The Company reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment.
The pay range for this role is:
70,000 - 70,000 USD per year (TUT Boston)
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$46k-63k yearly est. 3d ago
General Manager- DCU Center
Legends Global
Assistant general manager job in Worcester, MA
GeneralManager- DCU Center page is loaded## GeneralManager- DCU Centerlocations: Worcester, MAtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R100117311**POSITION:** GeneralManager**DEPARTMENT:** Administration**REPORTS TO:** Regional Manager/Regional Vice President/Senior Vice President**FLSA STATUS:** Salaried, Exempt**LEGENDS GLOBAL**Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.**Join us!****THE ROLE**This individual will have responsibility for the overall management, promotion, and operation of the facilities, including purchasing, booking, marketing, finance, human resources, food and beverage, box office, advertising, security, production, maintenance, parking, and related operations at the DCU Center.**Essential Duties and Responsibilities*** Aggressively promotes the use of the facility to maximize its utilization.* Provides for control of the day-to-day operations, assuring the coordination of plans, programs, and events.* Negotiates and provides final approval on all lease agreements with vendors, contracts and agreements with event organizers, hosts, managers, and agents.* Negotiates and oversees all Collective Bargaining Agreements.* Establishes and maintains effective working relationships with all pertinent parties to encourage continual and regular use of the facility.* Coordinates facility involvement with the City of Worcester, Worcester Regional Chamber of Commerce, Discover Central MA (CVB), the Downtown Worcester BID, as well as other appropriate agencies* Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control and crisis management procedures, or other areas as needed.* Develops and implements facility goals in accordance with the management contract, the Client's objectives, corporate policy, and good business practice.* Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facility.* Assists and coordinates with the development of the annual operating calendar, activity schedules, and projections for attendance and/or revenue.* Directs the development, administration and execution of all financial and operating reports including capital expenses, operating revenue, expense budgets, activity schedules, attendance projections, etc.* Other duties as assigned.**SUPERVISORY RESPONSIBILITIES**Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.**QUALIFICATIONS**To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**Education and/or Experience*** A bachelor's degree (BA) from a four-year accredited college or university with major course work in business or public administration or the equivalent combination of education and experience is required.* Must be a well-established leader and professional with a minimum of 5-7 years of experience in a senior management level position within an Arena and/or Convention Center.**Skills and Abilities*** Developed successful relationships with organizers of events and various community interest groups is critical.* Demonstrated entrepreneurial focus and commitment to the customer and the ability to instill this focus and commitment in all department personnel, in-house vendors, and support personnel.* Ability to evaluate service delivery, organizational structures, and operating capability, as well as recommending innovative organizational changes.* Effective written and verbal communication especially comfortable with public speaking.* Experience in developing and managing the budgets of arenas and/or convention facilities.* Additionally, possess superior interpersonal and communicative skills to provide professional expertise and guidance to enable the facility owner(s) and tourism officials to consider policy issues in an informed, anticipatory, and timely manner.* Solid personnel management and labor relations skills.* Be familiar with, and committed to, relevant goal setting (with accountable benchmarks) and strategic planning processes.* The individual must be able to perform effectively under significant pressure typically associated with meeting the demands and timetables of our industry.**COMPENSATION**Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.**WORKING CONDITIONS**Location: On Site - DCU Center, Worcester, Massachusetts**PHYSICAL DEMANDS**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**NOTE:**The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.*Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.*Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
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$59k-113k yearly est. 1d ago
General Manager - High-Volume Pizzeria Growth Leader
McInnis Inc.
Assistant general manager job in Boston, MA
A reputable restaurant chain in Massachusetts is seeking an experienced GeneralManager to oversee restaurant operations, ensure high hospitality standards, and mentor staff. Ideal candidates should have at least 5 years of leadership experience in restaurant operations, a strong financial background, and a passion for quality food. This full-time position offers a competitive salary starting at $80,000 and benefits including health insurance and paid time off.
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$80k yearly 3d ago
Fitness Studio General Manager & Growth Leader (Sales)
Stretchlab Franchise
Assistant general manager job in Wellesley, MA
A leading fitness franchise in Wellesley, MA is looking for a GeneralManager/Sales Manager to oversee studio operations and sales. The successful candidate will drive membership sales, manage staff, and implement marketing initiatives. A minimum of 2 years of fitness sales experience and strong organizational skills are essential. This role offers a competitive salary, commission on sales, and opportunities for growth within the franchise.
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$59k-113k yearly est. 3d ago
Fine-Dining GM: Lead Launch of New Concept
Major Food Brand 3.4
Assistant general manager job in Boston, MA
A leading restaurant group is seeking an experienced GeneralManager to oversee operations at their new location in Boston. The ideal candidate should have over 5 years in the hospitality field, with strong knowledge of food and beverage service. Responsibilities include improving front-of-house operations, recruiting, managing inventory, and enforcing service standards. The position offers competitive salary and benefits, alongside opportunities for growth and advancement within the company, making it perfect for motivated professionals committed to excellence.
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How much does an assistant general manager earn in Tyngsborough, MA?
The average assistant general manager in Tyngsborough, MA earns between $41,000 and $92,000 annually. This compares to the national average assistant general manager range of $35,000 to $73,000.
Average assistant general manager salary in Tyngsborough, MA
$61,000
What are the biggest employers of Assistant General Managers in Tyngsborough, MA?
The biggest employers of Assistant General Managers in Tyngsborough, MA are: