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ServiceNow Delivery Lead Manager
Accenture 4.7
Assistant general manager job in Minneapolis, MN
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 5d ago
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Plant Manager
Trelleborg Sealing Solutions 4.6
Assistant general manager job in River Falls, WI
The Plant Manager is responsible for the day-to-day operations in River Falls, WI. The Plant Manager will successfully lead and direct the local operations, engineering, supply chain, maintenance and quality teams. Additionally, the Plant Manager will partner with the business to achieve both short term and long term financial operating goals while aligning with Trelleborg's Core Values.
Tasks and Responsibilities:
Develops a strategic manufacturing/capability plan to meet the market needs and organization's overall business plan and agreed objectives of sales, profit, cash, on time delivery, quality and other performance targets.
Establish operating budgets; monitor the cost and effectiveness of production activities to optimize resources, prioritize spending, and achieve volume, quality, and manufacturing standards.
Ensure facility goals are established and driven to support Corporate Goals and Objectives
Motivates team to generate sales revenue and profits to meet or exceed budget expectations
Collaborates with Quality team to ensure SOPs are followed, corrective actions are implemented and repeated occurrences are resolved timely
Partner with Human Resources to determine talent needs, improve employee engagement, performance management and overall alignment to the business unit's organizational structure
Works with direct reports to communicate and update goals and/or metrics, illustrating objective evidence of improvement
Allocate labor and capital resources to maximize productivity.
Set, and monitor the performance of the plant against, standards and targets in areas such as manufacturing and administration efficiency, cost control, sales revenue, legal compliance, and human resource management.
Provides monthly reports to communicate the financial, KPI and overall management performance
Research, evaluate, and recommend investments in technology, capital, equipment, systems, or other assets that will enhance the plant's production capabilities.
Develop and implement a variety of operating policies and procedures (in conjunction with corporate subject matter experts) to ensure that the plant meets it current and future production targets and quality standards.
Drives key metrics regarding quality and continuous improvement
Ensures CapEx projects are completed on time and in budget
Performs process audits to monitor procedure and policy conformance
Collaborates across functional areas to implement needed improvements (tools, equipment, procedures, forms, training materials, etc.)
Actively promotes/builds a culture of continuous improvement
Establish and champion a 5s protocol for the site
Champion and help drive a top safety culture and clean working environment for all employees, achievement of all environmental and health and safety requirements.
Education and Experience:
4-year degree in Engineering, Operations Management or any related field
8 years of operations experience
Injection Molding experience preferred
5 years experience leading a team
Previous P&L responsibilities
Experience with Lean Sigma methodologies
Competencies:
Ability to communicate clearly by conveying and receiving ideas, information and direction effectively
Ability to read, write, speak and understand the English language
Ability to demonstrate adequate job knowledge to deliver a world class performance
Ability to challenge oneself to consistently meet all goals and deadlines
Willingness to strive for excellence by producing work that is free of errors and mistakes
Desire to delight both customers and coworkers by offering encouragement, fostering teamwork and addressing conflict appropriately
Commitment to making improvements company wide
Demonstrated competence using Microsoft Office
Demonstrated ability to successfully present thoughts, ideas and information to large groups of people
Ability to maintain a professional and respectful relationship with coworkers and company in a leadership capacity
Ability to manage cross-functional teams, coordinate supplier/customer meetings
Problem solving; Ability to overcome obstacles
Ability to influence for impact
Travel:
Minimum travel as required
Benefits:
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.
$105k-143k yearly est. 17h ago
Operations Manager
Twin City Staffing 4.5
Assistant general manager job in Monticello, MN
Twin City Staffing is seeking an experienced operations manager / plant manager to lead daily plant operations and champion a culture of safety, quality, and continuous improvement in Monticello, MN. This role is ideal for a hands-on leader who excels at developing teams, strengthening processes, and driving operational performance in a manufacturing environment.
Location: Monticello, MN
Pay: $100,000 - $140,000/year
(based on experience)
Shift: Full-time, first shift with a flexible start time of 7:00 AM or 9:00 AM, Monday - Friday
Benefits of the operations manager / plant manager:
Health, dental, and vision insurance
Paid time off (PTO)
Company-provided life and AD&D insurance
401(k): Match up to 4.5% (up to 9% total overall)
Health Savings Account (HSA)
Accidental, disability, and critical care insurance
Opportunities for career growth and development
Duties of the operations manager / plant manager:
Lead and support a diverse operations team
Manage production planning, scheduling, and workflow to meet delivery targets
Recruit, hire, and develop team members
Conduct performance evaluations and guide ongoing employee development
Provide quarterly coaching, goal alignment, and accountability follow-through
Implement and advance continuous improvement initiatives using LEAN principles
Conduct GEMBA walks to identify process opportunities and remove roadblocks
Support and uphold quality systems and compliance, including ISO-based environments
Requirements of the operations manager / plant manager:
5+ years of supervisory experience in a manufacturing setting
Background in ISO standards, LEAN Manufacturing, GEMBA, or Continuous Improvement
Proven leadership in hiring, coaching, performance management, and team development
Strong planning, scheduling, and operational execution capabilities
Additional Information:
For questions or to apply for the operations manager / plant manager position, please contact Matt at 763-571-7077.
EOE: Twin City Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$100k-140k yearly 4d ago
Store Manager | Store Director
The Connor Group 4.8
Assistant general manager job in Burnsville, MN
The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation.
Position Overview
We are seeking a GeneralManager to lead and oversee the operations of our luxury apartment communities in Minneapolis- St Paul, MN. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us.
The GeneralManager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement.
Key Responsibilities
Lead overall operations and performance of assigned luxury apartment communities.
Drive revenue growth through effective sales leadership and business development strategies.
Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship.
Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards.
Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations.
Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level.
Qualifications
Proven success as a multi-unit or generalmanager in industries such as retail, restaurants, hospitality, or fitness.
Demonstrated ability to drive sales performance and grow business results.
Strong leadership presence with the ability to inspire, coach, and hold others accountable.
Highly competitive, goal-oriented, and motivated by results and recognition.
Exceptional communication, problem-solving, and decision-making skills.
Bachelor's degree preferred but not required.
What We Offer
Top Tier Benefits for you and your family, starting Day 1!
Total compensation: $125,000-$160,000 annually (base + bonus)
Equity ownership opportunities with potential equity exceeding $2 million.
An award-winning culture that emphasizes accountability, achievement, and recognition.
Career development and advancement opportunities in a high-growth organization.
Join Us
At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you.
$125k-160k yearly 2d ago
Inventory & Material Flow, Sr. Manager
DSJ Global
Assistant general manager job in Brooklyn Park, MN
The Inventory and Material Flow, Senior Manager will oversee material flow, receiving, and inventory management across multiple manufacturing facilities and a third-party warehouse. This role focuses on driving operational excellence, leading transformation initiatives, and fostering a culture of continuous improvement aligned with organizational goals.
Key Responsibilities
Provide strategic direction for material flow, receiving, inventory, and third-party warehouse operations across multiple campuses.
Lead and inspire a large, distributed team (160+ indirect reports) to achieve operational excellence and continuous improvement.
Define and implement long-term material flow strategies that support growth, cost optimization, and customer responsiveness.
Champion Lean principles to ensure efficient material movement across sites.
Drive initiatives that optimize internal material delivery systems and enhance overall efficiency.
Build collaborative partnerships with operations, supply chain, and planning teams to anticipate and respond to market dynamics.
Qualifications
Bachelor's degree in Business, Engineering, or Materials Management required; Master's degree preferred.
6+ years of progressive leadership experience in material flow or inbound logistics; manufacturing experience preferred.
Proven success in leading multi-site operations and large teams.
Strong ability to manage change, guide transitions, and lead transformation initiatives.
Ability to travel regularly between locations.
Comfortable working in both manufacturing and office environments.
$87k-123k yearly est. 2d ago
Assistant Manager
Panda Restaurant Group 4.6
Assistant general manager job in Coon Rapids, MN
About the Company
Panda Restaurant Group is the world leader in Asian dining experiences and the parent company of Panda Express, Panda Inn, and Hibachi-San. With over 2,500 locations worldwide and more than 48,000 associates, Panda Restaurant Group is dedicated to becoming a world leader in people development. Our mission is to deliver exceptional Asian dining experiences and our vision is to be recognized as a world leader in people development. We prioritize values that promote growth and progress for our people and business, and our foundation is built on intentionality and a clear mission that prioritizes people over profit.
About the Role
This is a full-time on-site role for a Restaurant Manager at Panda Restaurant Group located in Coon Rapids, MN. The Restaurant Manager will be responsible for overseeing the daily operations of the restaurant, ensuring customer satisfaction, managing a team, hiring and training staff, and maintaining high standards of food and beverage quality. The Restaurant Manager will also be responsible for effective communication with customers and staff.
Responsibilities
Overseeing the daily operations of the restaurant
Ensuring customer satisfaction
Managing a team
Hiring and training staff
Maintaining high standards of food and beverage quality
Effective communication with customers and staff
Qualifications
Bachelor's degree in Hospitality, Business, or related field is a plus
Required Skills
Customer Satisfaction and Customer Service skills
Experience in hiring and training staff
Excellent communication skills
Knowledge of food and beverage operations
Experience in the restaurant industry
Strong leadership and problem-solving skills
Ability to work in a fast-paced environment
Ability to work well in a team
Pay range and compensation package
Competitive pay, benefits, and bonus opportunities.
Equal Opportunity Statement
Panda is committed to equal employment opportunity and demonstrates this commitment in its employment practices, including recruitment and hiring, compensation, benefits, promotions, transfers, training, counseling and employment terminations. Panda does not discriminate on the basis of race, ethnicity, color, sex, age, religion, national origin, ancestry, physical or mental disability, citizenship status, medical condition, pregnancy, marital status, sexual orientation, veteran status, genetic information as well as any other category protected by federal, state, or local law.
$23k-31k yearly est. 4d ago
District Manager Wingstop
Om Group Wingstop 4.7
Assistant general manager job in Eden Prairie, MN
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Free uniforms
Health insurance
Vision insurance
About the Role: As a District Manager at Wingstop, you'll play a pivotal role in driving operational excellence and fostering a culture of high performance across multiple locations. Join our dynamic team in Eden Prairie, MN, and lead the charge in delivering unparalleled flavor and service to our loyal customers.
Responsibilities:
Oversee daily operations across multiple Wingstop locations to ensure compliance with company standards.
Drive sales growth and profitability through effective management and strategic planning.
Recruit, train, and develop store managers to build strong, motivated teams.
Implement marketing initiatives and promotions to enhance brand visibility and customer engagement.
Conduct regular store visits to assess performance and provide actionable feedback.
Analyze financial reports to identify trends and areas for improvement.
Ensure exceptional customer service standards are met across all locations.
Foster a positive work environment that encourages employee engagement and retention.
Requirements:
Proven experience as a District Manager or in a similar role within the restaurant industry.
Strong leadership skills with the ability to motivate and develop diverse teams.
Excellent communication and interpersonal skills for effective stakeholder engagement.
Solid understanding of financial management and performance metrics.
Ability to thrive in a fast-paced, high-pressure environment.
Willingness to travel within the district as needed.
Strong problem-solving skills and a results-oriented mindset.
Bachelor's degree in Business Administration or related field preferred.
About Us:
OM Group Wingstop has been serving up delicious, flavored wings for over a decade, becoming a beloved staple in the community. Our commitment to quality ingredients and exceptional service keeps our customers coming back for more, while our supportive work environment fosters growth and camaraderie among our employees.
$84k-107k yearly est. 22d ago
Hotel General Manager
American Cruise Lines 4.4
Assistant general manager job in Saint Paul, MN
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel GeneralManagers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel GeneralManager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel GeneralManager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel GeneralManager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel GeneralManager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel GeneralManager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel GeneralManager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to
Share America's Story on the Finest American Ships.
Responsibilities:
Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator.
Hold officers and crew accountable to American Cruise Lines' standards.
Comply with American Cruise Lines' Operations Manual, service standards, and procedures.
Responsible for assessing the management team and providing immediate corrective feedback.
Anticipate the needs of guests and crew.
Respond quickly to guest requests and ensure follow-up.
Identify and resolve problems immediately and request home office support as needed.
Ability to speak and present in front of all guests in person using a microphone.
Management presence during meals services, cocktail hour, and onboard events.
Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
Ensure Chefs are following approved menus and recipes.
Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
Lead and direct ship officers in achieving weekly sales goals.
Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
Manage shipboard business transactions, accounting, timecards, and home office reporting.
Responsible for managing all hotel and food inventories.
Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
Create positive crew experiences.
Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
Perform bartending duties as needed with other management personnel.
Other duties as assigned.
Qualifications:
3+ years of hotel or food and beverage management experience.
Bachelor's degree in business or hospitality management is preferred.
Proficiency in Microsoft Office Suite applications.
Willing to live and work aboard the ship.
Optimism and a hardworking drive to succeed.
Cruise industry experience not required.
Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
Transportation Worker Identification Credential (TWIC).
Attributes for Success:
Commit to our American mission and share our American key values.
Live our American core competences.
Be the solution. It may not be my job, but it is my responsibility.
Always do right. This will gratify some and astonish the rest.
Work Schedule:
7 Days per week while onboard the ship.
6 to 8 weeks working and living onboard the ship.
1 to 2 weeks shore leave vacation.
Perks:
Benefits package including medical, dental, and matching 401k.
Complimentary travel accommodations.
Training programs to support you.
Continuous growth in the company.
Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
*Job sites across the nation*
$63k-80k yearly est. 46d ago
70K-80K- General Manager- Marriott Hotel
Terratron
Assistant general manager job in Minneapolis, MN
Join our amazing team at one of our Award-Winning Hotels in Bloomington, MN. We are seeking an GeneralManager for our TownePlace Suites located across from the Mall of America. This position currently starts between $70,000-$80,000.
COMPANY OVERVIEW
Terratron, Inc. offers a competitive benefit package to all full-time associates that includes:
Quarterly bonus program
Stock sharing
Medical, Vision, Dental, and Life insurance
Company-funded Short Term Disability insurance
401(k) with employer matching
Paid time off
50% discount at all Terratron food and beverage outlets
Hotel discounts worldwide and more!
Now offering DailyPay! Ask your Recruiter for more details
JOB SUMMARY
The GeneralManager is the primary business leader and brand activator for their property. Responsible for all aspects of the operation. including Guest Service Satisfaction, Room Revenue, and Food & Beverage. The GeneralManager is key leader of our service culture, executing the brand service strategy, and supporting brand initiatives with the objective of exceeding guest expectations. This person is the point of connectivity from the hotel to the broader community and is actively involved with the sales process.
CORE REQUIREMENTS
Value Your Team
Invest in your team success and development
Provide an environment where your associates know they are valued and respected
Make it known that your door is always open and available for your team
Ensure all departments have what they need from processes to teamwork
Make Sure Everything's Running Smoothly
Financial and business results need to be consistent and effect
Ensure property compliance with legal, safety, operations, service, brand standards and labor
Walk the property daily to ensure everything is being done to exceed guest expectations
Champion Your Brand
Give the brand a voice - maintain the presence of your brand in the community
Be passionate about your brand
Demonstrate an exceptional work ethic and service delivery
Be a change leader and change facilitator while encouraging others to do the same
Own the Business Strategy
Actively monitor the competition and adjust dynamically to be ahead of the game
Explore new business opportunities keeping innovation and uniqueness in mind
Progress business in the right direction using data and lessons learned to always be better for your hotel and associates
Raise the bar by promoting ideas for improving the property in service and profitability
Build Networks with Guests and the Community
Anticipate guest needs in service delivery and figure out what's working and what's not
Execute flawless service that keeps our guests coming back for more
Build key partnerships within the community that align with our brand values
Education, Experience and Essential Functions
Degree in Hospitality Management or 4+ years' experience hotel operations
Previous GeneralManager experience preferred
Ability to work flexible hours including weekends, holidays, and late nights
Excellent communication and computer skills
Perform other job-related duties at the request of the Area Director and Owner
This job description does not contain a comprehensive list of all activities, duties or responsibilities that are required of the associate. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
$70k-80k yearly 5d ago
General Superintendent
Lowen Companies 3.9
Assistant general manager job in Hopkins, MN
Lowen Companies is an innovative and forward-thinking construction firm dedicated to delivering high-quality commercial and multifamily projects through transparency, collaboration, and efficiency. Our company values-Proud Partner, Radical Transparency, Character in Action, Grit & Determination, and Focused Simplicity-guide every project we undertake.
We are looking for highly motivated individuals to join our growing team. With a strategic vision and a commitment to execution, Lowen Companies is establishing its footprint in commercial and multifamily construction. This is an exciting opportunity to be part of a company that values teamwork, integrity, and results-driven leadership.
Position Overview
The General Superintendent serves as the field leader for Lowen Companies, responsible for ensuring all projects-particularly our unit renovation and multifamily portfolio work-are executed seamlessly and consistently across regions. This role requires a hands-on leader who thrives in complex environments, maintains composure under pressure, and expects nothing short of excellence from their team.
You'll oversee scheduling, manpower allocation, safety, and quality across multiple jobs, working closely with project management, trade partners, and in-house labor. This position also plays a key role in developing our self-perform capabilities, training field leaders, and setting standards that drive consistency and performance across all projects.
Key Responsibilities
Lead, mentor, and develop a team of Superintendents, Assistant Superintendents, and in-house labor (carpenters, laborers, painters, and demo crews).
Ensure all field operations meet or exceed project goals for schedule, safety, quality, and budget.
Oversee project startup and closeout processes, ensuring consistency and operational excellence.
Forecast and allocate manpower across multiple projects, ensuring that each site has what it needs to succeed.
Coordinate closely with Project Managers to identify issues early and drive proactive solutions.
Maintain rigorous jobsite safety standards and ensure compliance with all OSHA and company requirements.
Support implementation of standardized processes, including field reporting, quality control checklists, and safety documentation.
Conduct regular site visits to monitor progress, verify quality, and reinforce company standards.
Act as a key point of communication between the office and field, ensuring alignment on priorities and expectations.
Represent Lowen Companies with professionalism, accountability, and transparency in all interactions.
Qualifications
Qualifications
Education:
Bachelor's degree in construction management or a related field preferred.
High school diploma or GED with 10 years of industry experience considered.
Experience:
10+ years of experience in commercial or multifamily construction, including at least 3 years in a senior field leadership role.
Proven track record of managing multiple projects and teams simultaneously in fast-paced environments.
Strong experience with self-perform labor, including supervision of carpenters, laborers, and specialty crews.
Deep understanding of scheduling, logistics, and resource management across concurrent job sites.
Demonstrated success building strong relationships with owners, trade partners, and internal teams.
Technical Competencies:
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
Proficiency with project management software (Microsoft Project, Bluebeam, Procore).
Ability to read and interpret architectural, structural, civil, and MEP drawings.
Professional Competencies:
Decisive, direct, and unafraid to take ownership and drive accountability.
Strong communicator with the ability to motivate and mentor diverse teams.
Exceptionally organized and adaptable to changing priorities.
Uncompromising approach to quality, safety, and execution.
Entrepreneurial mindset-comfortable operating in a fast-growing, evolving company.
Other Qualifications:
Willingness to support additional company initiatives as needed.
Ability to perform physical site inspections, including stair climbing and extended walking.
Professional appearance and demeanor in representing Lowen Companies.
Working Conditions
Due to the nature of construction, working conditions may vary depending on project location and timeline. Lowen Companies is committed to providing a safe and effective work environment.
Location:
Regional and national travel required as projects expand. Most projects today are located in the Twin Cities Metro Area but that is currently changing.
At Lowen Companies, safety is a top priority. No employee, subcontractor, or partner will be required to work in unsafe conditions. We foster a culture of accountability, where every team member is empowered to uphold the highest safety standards.
$64k-86k yearly est. 9d ago
District Manager - Upper Midwest
Store 3.8
Assistant general manager job in Minneapolis, MN
The District Manager embodies the organization's Experience First culture and sets an example for others. This individual is a dynamic leader who plays a pivotal role in driving the success of their district. The District Manager ensures that each store within their district delivers exceptional results and contributes to the overall growth and profitability of the organization.
Responsibilities:
Demonstrate a deep understanding of the importance of delivering exceptional customer experiences and inspire their teams to do the same
Develop and execute strategies to increase sales, control expenses, and achieve financial targets
Develop strategic and collaborative relationships with key business partners
Represent the interests of their district while also conveying headquarters' directives and initiatives
Ensure that each store adheres to visual merchandising standards and guidelines
Implement best practices, streamline processes, and address any operational challenges
Provide guidance, support, training, and opportunities for development to create high-performing people and teams
Recruit, hire, and develop Chief Workshop Managers
Foster a positive and supportive work environment, where team members feel valued, motivated, and empowered to excel
Required Qualifications:
Minimum of high school diploma or GED equivalent
Basic knowledge of POS systems, payroll, Microsoft Suite, and applicant tracking systems
P
referred Qualifications:
Bachelor's degree
Proficiency with POS systems, payroll, scheduling, Microsoft Suite, and applicant tracking systems
3-5 years of multi-store experience with a proven track record of delivering results in specialty retail
Behavioral Traits for Success:
An innovative thinker who is undaunted by failure
Focused on overarching strategies rather than detailed tactics to accomplish goals
Communication style is direct while being attentive to others' reactions and motivations
Objective approach to problems and obstacles with the confidence to solve them in rapidly changing circumstances
Comfortable making rapid decisions in ambiguous situations
Able to address situational, factual, and interpersonal issues
Operates with autonomy and self-reliance in setting priorities
Communicates with poise and confidence even when dealing with the unexpected
Working Environment:
Seventy-five percent travel
Work environments include indoor/outdoor mall, strip center, and other retail locations
Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs
Corporate Office located in St. Louis, MO
Lifting > 25 pounds
Your Performance Will Be Measured On:
Your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:
Effective execution of brand standards and company initiatives
Embodying Build-A-Bear's core values
Communication
Decision-making, judgment, and execution
Operational efficiency and Store Visits
Use of tools and resources
Ability to foster team collaboration, communication, and performance
Identifying, hiring, training, and developing top talent
Stakeholder feedback
This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.
Benefits:
Build-A-Bear Workshop is committed to being a fun place to work and visit! We care about the health and well-being and long-term financial security of our associates and their families. With that in mind, we constantly strive to provide our associates with comprehensive benefits that are competitive and meaningful in the specialty retail marketplace. Please visit **************************************************** for a list of full benefits that are offered to our employees.
Associates also have the ability to earn a monthly bonus based off their stores sales results vs. plans.
Pay Range- $100,000.00-$110,000.00/Year.
$100k-110k yearly 5d ago
General Superintendent - Construction
Roers Companies LLC
Assistant general manager job in Minneapolis, MN
Job DescriptionDescription:
Roers Companies is seeking an energetic, dedicated professional to join our team in North Carolina as Construction General Superintendent.
The ideal candidate would live near the Raleigh or Charlotte area.
About Us
Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, we're on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4 billion in real estate, representing 15,000+ homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential.
About You
You're passionate about your work and strive to achieve ambitious goals. You offer an extra hand and aren't afraid to ask for help when needed. You act with integrity and empathy for the people around you. You get the big picture while executing the little details. In other words, you share our corporate values-passion, work ethic, teamwork, integrity, and ownership mindset.
Responsibilities
Coordinate the work of all construction subtrades in conjunction with the main office.
Arrange, monitor and be present for agency inspections.
Read and comprehend information contained in architectural, civil, structural, mechanical, electrical and landscape drawings and specifications.
Review shop drawings and other report prepared by testing and inspection agencies
Prepare daily report forms, and progress photographs.
Working knowledge familiarity with computer operating systems including Windows, Outlook, Word, Excel; and opening, preparing, scanning, printing, and sending PDF files and other documents.
Actively engage design professionals, subcontractors, project managers and local officials, when needed, to problem solve, mitigate conflicts, and resolve disputes.
Enforce job site safety standards.
Requirements:
Education:
BS Degree in Construction Management or related field
Experience:
7+ year's experience in large scale multifamily or commercial ground up construction
Skills/Abilities:
Complete understanding of the construction process
Must be proficient in reviewing and understanding all construction documents including specifications and drawings
Excellent communication skills with various parties including management, subcontractors, consultants, architects, vendors and clients
Self-motivated
Proficient in Microsoft Office applications
Willing to take on multiple responsibilities and complete a variety of tasks to complete projects on time
High school diploma or GED with 10+ years of related experience
Knowledge of current building codes and ADA laws.
Experience with site construction, precast, wood framing, MEP trades, and interior finishes
A demonstrated understanding of multifamily construction means and methods
Experience in alternative building methods and value engineering
Microsoft Office suite to include Excel, PowerPoint, Word, Outlook
Microsoft Project scheduling software
Bluebeam
Procore construction management software
Ability to work independently leading a small team overseeing the entire construction life cycle
Review all construction documentation, owner building standards and finish schedules to execute on site
Ability to read and interpret architectural, structural, civil, and MEP trade drawings
Well organized and ability to forecast all upcoming scopes of work for timely completion
Ability to work a flexible schedule, understanding that your scheduled workdays may vary according to staffing and project needs
Entrepreneurial ownership mindset -makes smart decisions for business, puts clients and teammates first, collaborative, inquisitive, self-motivated, and operates on trust (not fear).
High integrity - trusted, direct, truthful. Embodies confidence and admits mistakes.
Works as a team player. Operates with the understanding that we do our best when we work together.
Passionate about your work and our company goals and vision.
Strive to achieve ambitious goals - loves to be challenged, determined to win, works tirelessly to achieve results.
Ability to organize and manage multiple priorities within established deadlines.
Ability to perform the physical functions of the position, which may include, but are not limited to: ability to walk property, including up to 7 flights of stairs, to complete physical inspections.
Maintain neat, well-groomed, professional appearance.
Build confidence in owners and developers in anticipation of continued project opportunities.
Benefits for General Superintendent:
Roers offers a comprehensive benefits & perks package to full-time employees which may include:
• Health Plans - Medical, dental, vision, FSA, and HSA
• Family Leave - Paid birth & bonding leave
• Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability
• Additional Voluntary Benefits - Life Insurance, AD&D, long-term disability, critical illness, and accident insurance
• 401(K) - 3% company contribution, 100% vested after 2 years of employment
• Competitive PTO - 3 weeks of PTO with immediate accrual, 9 paid holidays, 1 floating holiday, and bereavement
• Health and Wellness - fitness membership reimbursement program
• Free stays in Roers' properties guest suites
• Rent Discount - 20% discount for employees living in Roers Companies properties
• Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completes 60 days of employment
• Charitable Match Program - Roers matches employee donations to charitable organizations
• Professional Development Opportunities
• Employee Assistance Programs
Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.
Roers Companies participates in E-Verify to confirm the employment eligibility of all newly hired employees. For further information about the federal E-Verify program, please click to see the Right to Work and E-Verify Participation posters.
Candidates will be required to pass a criminal background check.
In order to be considered for this position, applicants must complete a survey at this link:
****************************************
#RoersCompaniesCareers
#LI-DM1
$49k-73k yearly est. 14d ago
General Manager - Mall of America (NEW STORE)
The Gap 4.4
Assistant general manager job in Bloomington, MN
About Banana Republic Banana Republic is a storyteller's brand, outfitting the modern explorer with high-quality, expertly crafted collections made to inspire and enrich life's journeys. Founded in 1978 in San Francisco, we continue to evolve our heritage of exploration through thoughtfully designed apparel and accessories that blend timeless style with exceptional craftsmanship.
Our team is made up of passionate, curious storytellers - creators and visionaries who seek out what's next and bring it to life through elevated design, immersive experiences, and a shared spirit of creativity and innovation.
About the Role
As the GeneralManager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the GeneralManager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
* Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
* Drive profitable sales through forecasting and scheduling
* Manages store budget for daily operations in support of the P&L
* Builds highly productive teams through sourcing, selecting and developing people
* Accountable for team performance through coaching and feedback.
* Teaches and trains to build capabilities.
* Leads the implementation and execution of all Standard Operating Procedures and initiatives
* Creates an inclusive environment
* Implements action plans to maximize efficiencies and productivity
* Performs Service Leader duties
* Represents the brand and understands the competitors
* Promotes community involvement
* Leverages OMNI to deliver a frictionless customer experience
* Ensures all compliance standards are met
Who You Are
* 3-5 years of retail experience leading others
* College degree or equivalent experience preferred
* Demonstrated ability to deliver results
* Ability to effectively communicate with customers and employees
* College degree preferred
* Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
* Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
* Ability to travel as required
* Business Acumen skills
* Established time management skills
* Strong planning and prioritization skills
Benefits at Banana Republic
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $58,300 - $80,200 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
$58.3k-80.2k yearly 12d ago
General Superintendent
Designing Earth Contracting, Inc.
Assistant general manager job in East Bethel, MN
Job Description
About Us
Designing Earth Contracting is an Excavating and Utility service contracting company focusing on projects located in the Twin Cities and surrounding areas. We utilize today's latest technology, equipment and training to provide services that are second to none.
Designing Earth Contracting's continued success has been built on consistently delivering high quality services to our clients. Our highly skilled staff provide the highest degree of customer service and knowledge to our clients. We deliver quality work while always maintaining safety first. This allows us to continually grow our network, maintain repeat business and gain referrals.
Position Summary
We are seeking an experienced General Superintendent to oversee field operations. This role is responsible for managing crews, ensuring project schedules are met, maintaining quality and safety standards, and coordinating with project managers, clients and subcontractors. Our ideal candidate has strong leadership skills, extensive field experience, and a commitment to delivering high-quality projects on time and within budget.
Responsibilities
Communicate with subcontractors, Project Manager and field personnel in planning and executing work procedures, interpreting plans and specifications, and coordinating various phases of construction to prevent delays and ensure on-time delivery.
Evaluate work in progress to ensure that workmanship conforms to plans and specifications and the adherence to construction schedules by way of daily communication with the Project Manager and other management staff as needed.
Oversee contract scope and identify change orders. Ensure all change orders are tracked, documented and provided to Project Managers on a weekly basis
Coordinate material needs with onsite staff and Project Manager
Assure all personnel on the project site are familiar with and adhere to the project safety regulations.
Ability to adapt and focus under high stress situations while finding solutions in a timely manner
Verify with PMs all permits and applications are in place prior to work commencement
Recruit, interview and terminate staffing needs for field work
Establish positive working relationships with employees, clients, and subcontractors.
Support and participate in training to ensure all crews are trained properly in safety, skill and in supervisory skills
Provide job status and production updates to PM's
Requirements
Previous supervisory level and construction experience
40-60 hour work week with OT and incentives
Minimum 5 years of leadership experience within the field
Experience with Excel, Word, Trimble, Project, Business Center, ViewPoint
Strong oral, written and interpersonal communication skills
Safety awareness (OSHA, MMUTCD)
Ability to problem solve and adjust to changing circumstances
Must posses a valid driver license and a clean driving record.
Benefits of joining our team!
Annual bonus
Project achievement bonus
Family owned and operated
Over-scale pay
Company paid vehicle , phone, tablet and accessories
Paid training
Advancement opportunities
Annual company sponsored events
Equal Opportunity Employer
DEC prohibits discrimination against any applicant or employee on the grounds of sex, race, color, age, religion, national origin, marital status, disability, sexual orientation, or any other legally protected status.
$49k-74k yearly est. 22d ago
Restaurant Bar Manager - Full Service - Eagan, MN
HHB Restaurant Recruiting
Assistant general manager job in Saint Paul, MN
Job Description
Are you a hardworking, service-minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?
We need extraordinary leaders like you to apply for this full-service restaurant management position in Eagan, MN
As a Restaurant Bar Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team.
Use creativity and communication to build a loyal customer base, and increase sales.
You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Industry Standard Work Week (50-55 hour target)
Attainable Bonus Program
$50K - $60K Salary
Equal Opportunity Employer
Key Responsibilities:
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in Restaurant Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time
Be able to thrive in a quick-paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Apply today!
$50k-60k yearly 27d ago
Restaurant Manager
Baskin-Robbins 4.0
Assistant general manager job in Saint Paul, MN
Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. Here in Minnesota be a part of the growing Dunkin' family. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin' runs on you and we'll be running beside you every step of the way. We're All IN'.
MOVIN'
As a Restaurant Manager, you will be responsible for overall operations. From local store marketing to achieving sales and profit goals, you'll help America Run on Dunkin'. You'll also help your Restaurant Management Team and team members through performance, engagement, and training initiatives.
CARIN'
We have a fresh brew of benefits perfect for you. Discounted donuts, coffee and merchandise are only the beginning.
* Flexible Schedule
* Free Shift Meals*
* Best in Class Training & Continuous Learning
* Advancement Opportunities
* Paid Time Off*
* Tuition Benefits*
* Cash Referral Program
* Recognition Program
* Community & Charitable Involvement
Restaurant Manager
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
As a Restaurant Manager, you are key to our business. You will be responsible to Maintain and manage the restaurant environment by monitoring store presentation, supporting brand consistency and implementing the store strategy and action plan. Additional duties of a Restaurant Manager include; Motivating team to complete the sales process, ensure customer satisfaction, comply with company procedures, and maximize productivity and profitability, hiring, training, and monitoring the development of staff. A Restaurant Manager is required to have 3-5 years experience in food & beverage service, management, hospitality, or retail environment. A qualified candidate must also have a high school diploma or equivalent, reliable transportation and a flexible schedule. This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. Apply now to join one of the most exciting brands in America!
WINNIN'
* You have at least six months of retail, restaurant, or hospitality management experience.
* You are 18 years of age (or higher, per applicable law).
* You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.
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Restaurant Manager
$41k-53k yearly est. 60d+ ago
Restaurant Manager
Granite City 3.6
Assistant general manager job in Maple Grove, MN
The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant. PRIMARY ACCOUNTABILITIES: * Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
* Ensures customer satisfaction with all aspects of the restaurant and dining experience.
* Handles customer complaints, resolving issues in a diplomatic and courteous manner.
* Ensures compliance with alcoholic beverage regulations.
* Estimates food and beverage costs.
* Manages inventory and purchases food and supplies.
* Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
* Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
* Collaborates with chefs to develop appetizing menus.
* Maintains sales records and tracks cash receipts.
* Prepares and submits operations reports and other documentation requested by the regional manager.
* Performs other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES:
* Education/Certifications:
o High school diploma or equivalent required.
* Experience:
o Previous restaurant experience required, management experience preferred.
* Skills/Competencies:
o Strong supervisory and leadership skills.
o Excellent interpersonal skills with a focus on customer service.
o Excellent time management skills.
o Excellent organizational skills and attention to detail.
o Familiarity with food handling, safety, and other restaurant guidelines.
o Proficient with Microsoft Office Suite or related software.
o Flexibility to work a minimum of 50 hours per week, with the possibility of additional hours or adjustments based on company and business needs.
PHYSICAL REQUIREMENTS:
When performing the duties of this job, the employee is frequently required to move throughout the workplace; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance, stoop, kneel and verbally communicate. The employee is occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
This description is intended to be only a general outline of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. It is expected that the employee performs these and any other activities which may be assigned, or which may occur in the normal course of work. This description is not a contract or guarantee of employment nor does it alter the "at-will" relationship.
$44k-54k yearly est. 6d ago
Manager of Field Service Operations
Marco 4.5
Assistant general manager job in Minnetonka, MN
/OBJECTIVE The Manager of Field Service Operations is responsible for leading, managing and supporting a team of Copier Service, Install and Shred Technicians (if applicable) responsible for timely, high quality and cost effective product service to our clients. The Manager of Field Service Operations must ensure a high level of external client satisfaction and achievement of Service, Install and Shred goals and objectives.
ESSENTIAL FUNCTIONS
▪ Manage the assigned Copier Service, Install and Shred team members as follows: o Lead, coach, and train team members.
- Develop and implement strategic initiatives for team. o Be an escalation point of contact to handle issues and involve direct leadership as needed.
- Monitor team coverage, oversee personnel time off approval, make sure back-ups are in place and redistribute work to cover when others are out.
- Monitor staffing and equipment needs.
- Conduct performance reviews and make compensation decisions.
▪ Monitor direct reports' call screens, workload, and call activity to meet and exceed our client's expectations.
▪ Manage and meet established metrics and team benchmarks.
▪ Provide weekly metrics and reports to the Director of Field Service Operations regarding the team's performance.
▪ Conduct monthly MORs with Service Technicians including random vehicle inspections for direct reports to ensure proper inventory, service manuals and general vehicle maintenance.
▪ Be accessible on Marco provided cell phones for after-hours and weekend emergency calls.
▪ Stay up to date with relevant state-of-the-art technology, equipment, and/or systems.
▪ Always represent Marco in a professional manner by maintaining a professional appearance and adhering to the Marco field service dress code.
▪ Accurately maintain and comply with documentation and service procedures in a timely basis to include time entry process.
▪ Attend required company and departmental meetings.
▪ Act in accordance with Marco policies and procedures as set forth in the Employee Handbook.
▪ Perform other related duties as assigned.
QUALIFICATIONS
Education and Experience
▪ Associate's Degree and 4+ years of experience or equivalent experience.
▪ Previous supervisory and trainer experience preferred.
▪ Sharp, Canon, HP and/or Konica direct service experience preferred.
Licenses and Certifications
Valid Driver's License, proof of personal insurance and an acceptable driving record.
REQUIRED SKILLS
1. Proficiency with business collaboration tools such as MS Office applications, Outlook and company and client specific programs.
2. Demonstrates attention to detail.
3. Superior communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels of an organization.
4. Strong ability to exercise independent judgment.
5. Identify and resolve problems in a timely manner; Gather and analyzes information skillfully; Work well in group problem solving situations.
6. Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Give and welcome feedback; Contribute to building a positive team spirit; Put success of team above own interests; Able to build morale and group commitments to goals and objectives; Support everyone's efforts to succeed.
7. Cost Conscious - Conserve organizational resources.
8. Treat people with respect; Work with integrity and ethically; Uphold organizational values.
9. Follow policies and procedures; Complete administrative tasks correctly and on time; Support organization's goals and values.
10. Demonstrate accuracy and thoroughness; Look for ways to improve and promote quality; Apply feedback to improve performance; Monitor own work to ensure quality.
11. Meet productivity standards; Complete work in timely manner; Strive to increase productivity; Work quickly.
12. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly.
13. Adapt to changes in the work environment; Change approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
14. Follow instructions, respond to management direction; Take responsibility for own actions; Commit to long hours of work when necessary to reach goals; Complete tasks on time or notifies appropriate person with an alternate plan.
EXPECTED HOURS OF WORK
Standard Marco work hours are Monday through Friday from 8:00 AM to 5:00 PM. Hours may vary and include nights, weekends, and holidays.
$32k-46k yearly est. 3d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Assistant general manager job in Minneapolis, MN
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
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$100.5k-245k yearly 4d ago
General Manager - Shoppes at Arbor Lakes
The Gap 4.4
Assistant general manager job in Maple Grove, MN
About Athleta For the past 25 years, we've committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It's what we do best, and we're on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.
We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we're strong, but together we're unstoppable.
About the Role
As the GeneralManager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the GeneralManager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
* Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
* Drive profitable sales through forecasting and scheduling
* Manages store budget for daily operations in support of the P&L
* Builds highly productive teams through sourcing, selecting and developing people
* Accountable for team performance through coaching and feedback.
* Teaches and trains to build capabilities.
* Leads the implementation and execution of all Standard Operating Procedures and initiatives
* Creates an inclusive environment
* Implements action plans to maximize efficiencies and productivity
* Performs Service Leader duties
* Represents the brand and understands the competitors
* Promotes community involvement
* Leverages OMNI to deliver a frictionless customer experience
* Ensures all compliance standards are met
Who You Are
* 3-5 years of retail experience leading others
* College degree or equivalent experience preferred
* Demonstrated ability to deliver results
* Ability to effectively communicate with customers and employees
* College degree preferred
* Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
* Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
* Ability to travel as required
* Business Acumen skills
* Established time management skills
* Strong planning and prioritization skills
Benefits at Athleta
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $54,600 - $75,100 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
How much does an assistant general manager earn in White Bear, MN?
The average assistant general manager in White Bear, MN earns between $30,000 and $64,000 annually. This compares to the national average assistant general manager range of $35,000 to $73,000.
Average assistant general manager salary in White Bear, MN
$44,000
What are the biggest employers of Assistant General Managers in White Bear, MN?
The biggest employers of Assistant General Managers in White Bear, MN are: