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  • Senior Manager, Risk Management

    Cumberlandfarmsinc

    Assistant general manager job in Westborough, MA

    Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team! Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center. What We Offer: Competitive Wages Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days Employee recognition and awards And much more! Position Summary: This position will provide the primary support to the Director, Global Risk Management and will have indirect support from an Insurance and Claims Specialist. Duties include, but are not limited to, management of the insurance renewal process and certificate of insurance program. The position requires review of insurance terms and conditions of vendor contracts. The position will be asked to assist the Director in other areas such as business continuity and enterprise risk management as applicable. Responsibilities: Work closely with the company's insurance broker(s) and company personnel to collect and submit underwriting data for all property and casualty lines of business Manage the company's third-party certificate of insurance compliance program Work with the Director to create standard insurance terms and conditions for vendor contracts and leases Review and comment on the insurance terms and conditions of vendor contracts and leases Work with Director on claims management and loss control strategies Assist Director in preparing parts of the Risk Management Department budget Provide summary reports to Director Must be able to perform the essential functions of this position with or without reasonable accommodation Working Relationships: Able to collaborate cross-functionally with other teams in the company (E.g.., Legal, Safety, HR) Minimum Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration Preferred Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration Minimum Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts Preferred Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts Licenses/Certifications: CPCU, ARM or CRM preferred Soft Skills/Competencies: Excellent oral and written communication skills Strategic thinker Ability to foster teamwork and build collaborative relationships Strong interpersonal skills Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) Ability to work collaboratively with outside consultants and partners Able to drive outside consultants and partners to meet deliverable deadlines Travel: Limited travel required (5%) Hours & Conditions: Typically, Monday to Friday, 8+ hour days in an office setting, may be able to work 1 day from home with manager's approval. Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs. At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement. Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
    $104k-149k yearly est. 1d ago
  • Restaurant General Manager

    SSP 4.3company rating

    Assistant general manager job in Windsor Locks, CT

    Bradley International Airport Join SSP America as our next Restaurant General Manager and guide a full-service concept in one of the most dynamic, fast-paced environments in the industry. $65,000 + Potential Quarterly Bonus + Year-End Super Bonus Full Benefits • Career Growth • National Company Footprint Why This Role Matters Airport restaurants run differently - higher volume, tighter coordination, and a whole new level of operational challenge. As the General Manager, you run the show. You lead the full restaurant operation, collaborate with airport authorities, coach a diverse team, and make decisions that drive guest experience, financial results, and team culture. This is a role for someone who wants to level up fast, take ownership, and grow in a nationwide organization. What You'll Lead Full service restaurant and bar operations Cost control, ordering, and scheduling Hiring, training & team leadership Guest experience & hospitality standards Safety, compliance & food quality Collaboration with airport leadership Forecasting, budgeting & business planning What You Bring Minimum 3 years as a Full-Service Restaurant GM (with bar experience) Strong financial and operational skills Ability to manage high-volume, multi-priority environments Experience leading diverse teams A mindset geared toward service, coaching, and accountability Comfortable using POS systems, MS Office, and operational tools A desire to grow - we promote strong leaders fast Why You'll Love Working With Us Quarterly bonus + year-end super bonus Full medical, dental, vision, life insurance & PTO 401(k) with company match Airport environment = never boring Career progression across 60+ airports in North America Work for one of the largest airport restaurant operators in the world About SSP America We're food traveler experts serving travelers. With restaurants in over 60 airports, we bring local favorites to passengers across North America. If you thrive in action, teamwork, and moving fast - this is your place. SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
    $59k-83k yearly est. 1d ago
  • Kitchen Manager

    SSP 4.3company rating

    Assistant general manager job in Windsor Locks, CT

    Bradley International Airport Lead the Line at New Heights - Kitchen Manager, BDL Airport Full-Time | $65,000 / year + bonus | Benefits + 401K + Paid Time Off Bring your culinary leadership to the heart of Windsor Lock's airport dining scene. If you're a hands-on, results-driven kitchen leader with a passion for food quality, team development, and fast-paced environments-this is your runway to take off. What Makes This Role Sizzle: Lead a Team: From Tap & Pour to Urban Lodge, BDL is home to iconic brands-and you'll be at the center of kitchen operations. Ownership & Impact: You won't just manage the kitchen-you'll shape its standards, people, and success. Growth on the Menu: With multiple brands and concepts under one roof, this role is a stepping stone for culinary leaders ready for more. What You'll Be Doing: Control food and labour costs to meet or exceed targets Supervise BOH operations with a sharp eye for quality and efficiency Oversee hiring, training, scheduling, and team development Monitor HACCP and provincial safety standards Partner with brand chefs on menu development and execution Prepare for catering events and special functions Lead by example in a fast-paced, guest-forward airport environment What You Bring to the Table: Minimum 5 years of experience in food and beverage leadership Minimum 2 years of experience as a kitchen manager leading culinary operations required Culinary diploma or equivalent experience preferred Strong understanding of cost controls, safety, and kitchen operations A proactive, collaborative leadership style and a sharp eye for detail We run multiple concepts under one roof-this role calls for someone who's ready to lead at scale and grow fast. It's a rewarding challenge in a one-of-a-kind environment. Apply Now Click below to apply and bring your leadership to one of the busiest airports in New England. Let's build something incredible-together. SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
    $65k yearly 5d ago
  • Store Manager

    Pacsun 3.9company rating

    Assistant general manager job in Holyoke, MA

    About the Company: Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. Learn more here: LinkedIn- Our Community About the Role: The Store Manager is responsible for cultivating and leading a customer-focused, sales driven, profitable and productive store. The Store Manager owns all aspects of the in-store presentation and operational functions of the store. The Store Manager leads the team by exhibiting passion for product, brands, fashion and trends. The Store Manager consistently coaches the Management team and Associate teams to ensure alignment and motivation around the company's' strategies and goals. The Store Manager is responsible for providing a rewarding associate experience and consistently delivering an exceptional customer experience. Responsibilities: Prioritizes and delegates tasks to meet all selling, visual, and operational needs Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools Supports and executes all product, visual and marketing directives, and maintains standards set by the company Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience Anticipates and determines customer needs and “solves for yes” in order to ensure customer satisfaction Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store Accountable to self and others for achieving all company sales, metric and operational goals Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense Creates shortage action plans to minimize loss and achieve shrinkage goal Drives and executes all digital sales strategies including ship from store and BOPIS within the store Qualifications: Four-year college degree or equivalent experience preferred Required Skills: Passion for product, brands, fashion and trends Effective written, verbal and presentation skills Strong interpersonal and communications skills with the ability to communicate at all levels Proven ability to drive sales results in a high sales volume environment Excellent time management skills Ability to interpret all policies and procedures to resolve customer and associate issues Willingness to travel periodically to attend meetings/workshops (overnight may be necessary) Proficient in math and possesses strong computer skills Minimum five years retail experience required, with a proven ability to drive sales results Minimum of two years of retail management experience required Preferred Skills: Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability Serve as a Pacsun advocate in the industry and marketplace Recruit, identify, develop, and retain talent that delivers performance excellence As a manager, serve as a leader of company culture, norms, and conduct Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction Pay range and compensation package: Salary Range: $28 - $32 Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $28-32 hourly 1d ago
  • General Manager

    Global Partners LP 4.2company rating

    Assistant general manager job in Plainville, CT

    Our General Manager is responsible for the management of the ongoing day to day operations of the store, while adhering to Company policies and procedures; direct supervision of staff; maximizing store profits and ensuring a high level of customer service and store appearance. At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value. : * Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team. * Responsible for guest and associate satisfaction, exceeding brand standards and managing the stores profitability. * Select, develop and effectively lead a highly engaged team. * Cultivate a positive shopping experience for all guests. Respond to guest complaints or inquiries. Solicit guest feedback, input, and information from various sources. Review information and create a plan to consistently meet the expectations of all guests. * Responsible for staffing the store appropriately to cover the guest and business demands of a 24/7 business. Proactively identify hiring needs across the store. * Allocate resources, delegate work, and effectively manage time through efficient scheduling and usage of labor hours. * Conduct all aspects of management training. Overseeing and monitor the training of all associates to ensure proficiency of skills and job safety is taught. * Create and sustain an inclusive store atmosphere by taking intentional steps to understand the diversity of the store team and encourage mutual understanding and respect while promoting a productive, engaged team environment. * Value store associates through celebration and recognition. * Support the development of associates and store management team through appropriate talent management processes (e.g., performance management, development plans, career conversations, development opportunities). * Provide overall direction and support for team and monitor and assess individual work in accordance with high standards of excellence. Provide feedback, coaching, support opportunities for development, complete performance appraisals, take corrective action when appropriate, and participate in hiring decisions. * Ensure conditions across the store meet or exceed standards for safety, service, and overall operational efficiency by analyzing opportunities and ensuring execution of established policies, procedures, practices and programs. * Adhere to work designs and implement improvement actions across the store. Manage all safety programs and ensure proper execution and compliance. * Report and document all guest and associate incidences in the appropriate time frame. Ensure compliance to all federal and local laws and to all company policies and procedures. * Responsible for leading change initiatives, championing programs and educating associates on the reason and need for change. Ensure programs are executed according to design, integrated and sustained. * Accountable to meet or exceed key performance metric targets/projections; deliver budgeted merchandise gross profit by executing the merchandise plan. * Maintain awareness of store-level and organizational financial performance trends to help achieve store profitability. * Monitors shift cash handling and inventory. Assists in investigations of shortages/overages with Assets Protection and Human Resources. * Manage financial plans for the store by reviewing and interpreting financial reports and take appropriate action as required to achieve goals. Ensure execution of all plans. * Analyze income statement and utilize reports to ensure store's profitability. Manage inventory to maximize sales, control costs and reduce waste; proactively recognize trends across the store. Manage cash management procedures including bank deposits and change orders. * Competition surveys. * Analyze results and trends from audits (internal and external) and take the appropriate action to resolve/address issues. * Build relationships with community partners to connect the store with its community. * Other duties as assigned. Additional Job Description: * Must be available to work flexible hours that may include day, nights, weekends and or holidays. * Must have reliable transportation and a valid driver's license. * Leadership experience in a fast-paced retail, food service or fuel environment preferred. * Experience selecting, training, and managing staff. * Experience with labor allocation, sales building, scheduling, and managing expenses. * Experience coaching and developing team members through proper leadership skills. * Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching: horizontally, above the shoulder and below the waist, grasping firmly, pushing buttons, bending, crouching, kneeling, squatting, and stooping. * Must be able to lift and carry up to 50 lbs. * High School Diploma High School Diploma or Equivalent Pay Range: The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Our Commitments to You * Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development. * Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. * The Road Ahead - We offer 401k and a match component! * Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. What to Expect From the Hiring Process We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************ or 781-7GP-WORK. * Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $150k-241k yearly est. Auto-Apply 8d ago
  • District Manager - New England & Capital District

    Aldi 4.3company rating

    Assistant general manager job in South Windsor, CT

    Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for. **Roles within this division cover these areas:** **Connecticut, Massachusetts, New Hampshire, Rhode Island, Vermont, New York City, Southern & Eastern New York** Click here (************************************** to view our divisional map Position Type: Full-Time Starting Salary $105,000 Signing Bonus: $5,000 Salary Increases: Year 2 $120,000 | Year 3 - $125,000 | Year 4 - $135,000 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. - Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. - Assesses, establishes, and implements appropriate store staffing levels with input from direct reports. - Works with direct reports to develop and implement action plans that will improve operating results. - Ensures adherence to company merchandising plans. - Plans and conducts regularly scheduled meetings with direct reports. - Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives. - Recruits and recommends qualified employees for their team's staff positions. - Approves all time-off requests for direct reports. - Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement. - Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees. - Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position. - Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued. - Coordinates with direct reports in the recruitment and interviewing of applicants. - Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel. - Supports direct reports in conducting store meetings. - Consults with leadership on the development of their team's strategy. - Advises leadership to source external vendors for applicable services when appropriate. - Liaises with regions to ensure timely and efficient communication flow. - Consults with the business to effectively design and streamline applicable processes within the organization. - Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership. - Ensures that store personnel comply with the company's customer satisfaction guidelines. - Oversees and manages the appropriate resolution of operational customer concerns by store management. - Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors. - Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations. - Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget. - Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses. - Conducts store inventory counts and cash audits according to guidelines. - Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration. - Identifies cost-saving opportunities and potential process improvements. - Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement. - Other duties as assigned. Education and Experience: - Bachelor's Degree in Business or related field. Job Qualifications: Knowledge/Skills/Abilities - Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports. - Works cooperatively and collaboratively within a group. - Ability to facilitate group involvement when conducting meetings. - Develops and maintains positive relationships with internal and external parties. - Negotiation skills. - Conflict management skills. - Ability to interpret and apply company policies and procedures. - Knowledge of the products and services of the company. - Problem-solving skills. - Excellent verbal and written communication skills. - Prepares written materials to meet purpose and audience. - Ability to stay organized and multi-task in a professional and efficient manner. - Gives attention to detail and follow instructions. - Establishes goals and works toward achievement. - Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation. Travel: - Daily. - Local. - Company Car. ALDI offers **competitive wages and benefits,** including: + 401(k) Plan + Company 401(k) Matching Contributions + Employee Assistance Program (EAP) + PerkSpot National Discount Program In addition, **eligible employees** are offered: + Medical, Prescription, Dental & Vision Insurance + Generous Vacation Time & 7 Paid Holidays + Up to 6 Weeks Paid Parental Leave at 100% of pay + Up to 2 Weeks Paid Caregiver Leave at 100% of pay + Short and Long-Term Disability Insurance + Life, Dependent Life and AD&D Insurance + Voluntary Term Life Insurance Click here to learn more about the benefits ALDI has to offer (********************************* _ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law._
    $105k yearly 60d+ ago
  • Dual Hotel General Manager

    Mananto Enterprises The Northampton Hotel

    Assistant general manager job in Northampton, MA

    Dual General Hotel Manager We are seeking a highly experienced, strategic leader to join our hospitality group as the Managing Director for our two Hotels. The ideal candidate will have a robust background in hotel management and a proven track record of driving growth and operational excellence across multiple properties. This role requires a dynamic, visionary leader capable of overseeing the regional operations, financial performance, and overall guest satisfaction for our hotel portfolio. Key Responsibilities: - Oversee the operations of two hotels in the Northampton area, ensuring alignment with company standards and goals. - Develop and implement strategies to enhance revenue generation, profitability, and guest satisfaction. - Management Team building to lead and mentor department managers and other key leadership staff, fostering a culture of excellence and continuous improvement. - Monitor market trends and industry developments to maintain competitiveness and innovative approaches in hospitality management. - Ensure compliance with all company policies, industry regulations, and safety standards. - Analyze financial reports and performance metrics to identify areas for improvement and implement effective solutions. - Build and maintain strong relationships with clients, partners, and community leaders. - Strong understanding of budgets and forecasting, along with financial planning to achieve business objectives. - Full understanding of financial management and P&L oversight. - Proficient in revenue and rate management Qualifications: - Extensive experience in hotel management with a minimum of 8-10 years in senior leadership roles, including Food and Beverage with a la carte and banquet - Proven track record of successfully managing full-service hotels as well as limited-service hotels. - Exceptional interpersonal and communication skills. - Proficiency in hotel management software and other relevant technological tools. - Experience with Opera, Fosse, Simphony, HIA Accounting software a plus. - Experience with Marriott-branded hotels is preferred. Why Join Us: - Be a part of a leading hospitality organization known for its commitment to excellence in service and innovation. - Lead a dynamic team dedicated to providing exceptional guest experiences across our portfolio of hotels. - Competitive salary and comprehensive benefits package. - Opportunities for professional development and career advancement within the hospitality industry. Suppose you are a visionary leader with a passion for the hospitality industry and a drive to achieve operational excellence. In that case, we invite you to apply for the Regional Managing Director position. Join us in elevating our brands and delivering outstanding hotel experiences. **How to Apply:** Interested candidates are encouraged to submit their resume and cover letter detailing their experience and qualifications.
    $53k-81k yearly est. 21d ago
  • Assistant General Manager

    Landry's

    Assistant general manager job in Glastonbury, CT

    Overview Benefits: Extensive and well-rounded training program Continued career development and growth opportunities Generous employee discounts on dining, retail, amusements, and hotels Multiple health benefit plans to suit your needs Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k) Paid sick leave Paid time off Monthly discretionary bonus potential Responsibilities Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs Assist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews Qualifications At least 2+ years of senior level management experience in an upscale / fine dining establishment Extensive front of house knowledge; Advanced knowledge of financial aspects Strong interpersonal and conflict resolution skills Stable and progressive work history; Strong work ethic EOE #LI-AW1 Pay Range USD $70,000.00 - USD $80,000.00 /Yr. At least 2+ years of senior level management experience in an upscale / fine dining establishment Extensive front of house knowledge; Advanced knowledge of financial aspects Strong interpersonal and conflict resolution skills Stable and progressive work history; Strong work ethic EOE #LI-AW1
    $70k-80k yearly 7d ago
  • District Service Manager - Northeast

    Hologic 4.4company rating

    Assistant general manager job in Marlborough, MA

    The District Service Manager is responsible for leading a team of 19 field service professionals across Maine, New Hampshire, Vermont, and Massachusetts. This role ensures the highest standards of service delivery for medical device products, driving customer satisfaction, regulatory compliance, and operational excellence throughout the district. Key Responsibilities: Team Leadership & Development Manage, mentor, and develop a team of 19 field service engineers and technicians. Set clear performance objectives, conduct regular reviews, and provide coaching and feedback. Foster a positive, collaborative, and accountable team culture. Service Operations Management Oversee installation, preventive maintenance, troubleshooting, and repair of medical devices across hospitals, clinics, and healthcare facilities in ME, NH, VT, and MA. Monitor service metrics (response time, first-time fix rate, customer satisfaction) and implement improvement plans as needed. Ensure efficient resource allocation and scheduling to maximize coverage and minimize downtime. Customer Relationship Management Serve as primary contact for escalated customer issues and service inquiries. Build and maintain strong relationships with key healthcare providers and stakeholders in the region. Collaborate with sales and clinical teams to ensure seamless customer experience. Compliance & Safety Ensure all service activities comply with company policies, FDA regulations, and relevant standards (ISO, OSHA). Promote and enforce a culture of safety and compliance within the team. Training & Development Identify skill gaps and coordinate technical, regulatory, and product training for team members. Support certification and ongoing professional growth initiatives. Reporting & Analytics Track and analyze district service performance using CRM/service management tools. Prepare and present regular reports to senior management on team performance, customer satisfaction, and operational challenges. Budget & Inventory Management Manage the district service budget and inventory of spare parts, tools, and equipment. Ensure cost-effective operations while maintaining high-quality standards. Continuous Improvement Drive process improvements and support company-wide initiatives to enhance service delivery and customer experience. Qualifications Must be people oriented (coach, motivator, mentor, team builder). Ability to work under minimal supervision in a fast-paced environment. Capable of quickly resolving constantly changing work schedules and priorities and handling multiple concurrent tasks. Proven ability to supervise remote, field-based personnel. Must be flexible, able to maintain composure, communicate professionally, and demonstrate excellent problem-solving skills when dealing with upset customers and assigned personnel. Position requires frequent travel and ability to travel on short notice. Education Associates degree, or equivalent, in electronics or a related technical discipline. A degree in business administration or management desirable Experience A minimum of 5 years of experience in a service environment working with customers to resolve problems related to x-ray, digital imaging, or related medical diagnostic equipment. 3-5 years of people management experience; managing a field service team highly preferred Specialized Knowledge Must be proficient with Windows software (Word, Excel) Strong customer relations and communications skills, both verbal and written. Ability to manage service business and personnel. The total compensation range for this role is $140,000 - $175,000. This is based on a base salary and commission plan combination. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, territory/ geography, education, business needs, market demand and performance versus quota. Agency And Third Party Recruiter Notice Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company. Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans. #LI-JM1 #LI-remote
    $140k-175k yearly Auto-Apply 16d ago
  • General Superintendent - Precast

    Cogent Talent Solutions

    Assistant general manager job in Worcester, MA

    Our client is a leader in the construction industry and in search of an experienced and motivated Construction Superintendent to lead onsite coordination and execution of commercial construction projects from mobilization through closeout. This role requires a proactive, accountable leader with demonstrated experience delivering complex projects safely, efficiently, and to the highest quality standards. Key Responsibilities • Manage daily onsite operations, subcontractors, logistics, and workflow • Maintain strict adherence to safety standards and enforce company policies • Lead project planning and scheduling to ensure milestones and deadlines are met • Coordinate with the Project Manager, design team, and client representatives • Conduct and document daily reports, site meetings, inspections, and progress tracking • Ensure high-quality craftsmanship and adherence to construction documents • Identify issues, RFI needs, and field changes promptly with practical solutions • Oversee equipment utilization, material deliveries, and manpower allocation • Support project closeout, punch list management, and turnover procedures Required Qualifications • Minimum 5 years of onsite construction supervision & leadership• Demonstrated experience managing projects (large distribution centers) $10M+ in value • Proven background in ground-up construction, industrial projects, and tilt-up concrete • Strong knowledge of building systems, construction sequencing, and safety compliance • Excellent communication and leadership skills with a collaborative approach • Proficiency with construction technology platforms (Procore highly preferred) • Ability to read and interpret technical drawings and specifications • OSHA 30 certification required (or ability to obtain promptly) Preferred/Additional Qualifications • Experience with cleanrooms, labs, or other controlled environments a plus • First Aid/CPR certifications preferred • Trade background or applicable technical education beneficial What We Offer • Competitive compensation and benefits • Opportunities for professional development and advancement • A supportive team focused on craftsmanship, accountability, and problem solving
    $64k-97k yearly est. Auto-Apply 55d ago
  • Assistant General Manager

    MV Transit

    Assistant general manager job in Hartford, CT

    If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking an Assistant General Manager to provide support, leadership, and direction to assigned operating personnel to ensure delivery of the division's business plan in our fast-paced transit business. Job Responsibilities: * Ensures performance indicators meet or exceed client and corporate expectations. * Ensures division goals and objectives are met or exceeded. * Ensures subordinate staff are well trained and are successful. * Ensures all company policies and procedures are in place and being followed. * Ensures the company vision, values, and culture are understood, communicated, and promoted throughout operations. * Ensures liquidated damages are kept to a minimum, and failures are corrected. * Develop and maintain positive employee and labor relations. * Directly oversees operations department managers. * Trains and mentors a future successor for backfill. * Successfully manages the Operations Department's annual budget. * Assumes responsibility of the General Manager during his/her absence. Qualifications Talent Requirements: * High School diploma or equivalent; college degree preferred. * Must have a minimum of five (5) years of steady, successful supervisory experience in public transportation with at least five (5) years of ADA paratransit operations management experience in a service with 150+ vehicles. * paratransit operations management experience in a service * Certifications according to local contract as required. * Knowledge of State and Federal regulations as well as company policies and procedures. * Experience in development of runs, shift bids and run cuts. * Strong organizational skills. * Strong analytical skills. * Strong communication skills including written and verbal. * Ability to work independently and be a self-starter. * Strong supervision skills with ability to lead others to success. * Ability to develop solutions to challenge through planning and implementation. * Ability to write and speak English. * High level of familiarity of Windows based computers and MS Office. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast
    $50k-77k yearly est. Auto-Apply 3d ago
  • General Manager

    Flow Control Group 4.1company rating

    Assistant general manager job in Northampton, MA

    As General Manager, you will lead and oversee all operational, strategic, and financial aspects of Purity One. This is a hands-on leadership role requiring a seasoned professional with deep experience in life sciences or biopharmaceutical manufacturing. You will ensure operational excellence, foster a high-performance team, and drive sustainable business growth. Key Responsibilities Operational Leadership: Direct all aspects of cleanroom manufacturing, assembly, supply chain, and quality operations to uphold Purity One's standards of precision and GMP compliance. Strategic Planning: Develop and execute business strategies to achieve financial targets, expand capabilities, and increase market penetration-especially in life sciences and biotech sectors. People & Team Management: Lead, mentor, and empower cross-functional teams (production, quality, engineering, supply chain) to promote accountability, efficiency, and collaboration. Quality & Compliance: Safeguard strict adherence to ISO 13485, cleanroom protocols, and regulatory standards. Supplier & Customer Engagement: Nurture strategic supplier relationships and direct customer interactions to optimize responsiveness and solution delivery. Continuous Improvement: Implement lean workflows, operational excellence initiatives, and data-driven KPIs (quality, throughput, cost) to support scalable growth. Financial Oversight: Manage budgeting, cost control, profitability, and resource allocation to optimize ROI. Ideal Candidate Profile Industry Experience: Extensive (typically 7-10+ years) leadership in life sciences, biotech, or pharmaceutical manufacturing with cleanroom or single-use solution environments. Hands-On Leadership: A leader with proven ability to be deeply involved in daily operations, able to troubleshoot, motivate, and inspire teams. Regulatory Knowledge: Solid understanding of ISO 13485, GMP, cleanroom standards, and quality systems. Operational Excellence: Experience implementing lean manufacturing or continuous improvement methodologies. Commercial Acumen: Strong analytical skills, financial insight, and customer-focused sensibility. Communication & Culture: Excellent interpersonal and communication skills to foster alignment, teamwork, and high performance. Qualifications & Education Education: Bachelor's degree in Engineering, Life Sciences, Operations, or related field; advanced degree preferred. Leadership Track Record: Demonstrated success in managing multi-disciplinary teams and operational budgets. Compliance Expertise: Familiarity with quality systems and certifications relevant to biopharma manufacturing. Preferred: Lean or Six Sigma certification; cleanroom management experience.
    $67k-135k yearly est. 60d+ ago
  • General Manager - Evergreen Walk

    The Gap 4.4company rating

    Assistant general manager job in South Windsor, CT

    About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do * Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators * Drive profitable sales through forecasting and scheduling * Manages store budget for daily operations in support of the P&L * Builds highly productive teams through sourcing, selecting and developing people * Accountable for team performance through coaching and feedback. * Teaches and trains to build capabilities. * Leads the implementation and execution of all Standard Operating Procedures and initiatives * Creates an inclusive environment * Implements action plans to maximize efficiencies and productivity * Performs Service Leader duties * Represents the brand and understands the competitors * Promotes community involvement * Leverages OMNI to deliver a frictionless customer experience * Ensures all compliance standards are met Who You Are * 3-5 years of retail experience leading others * College degree or equivalent experience preferred * Demonstrated ability to deliver results * Ability to effectively communicate with customers and employees * College degree preferred * Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. * Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays * Ability to travel as required * Business Acumen skills * Established time management skills * Strong planning and prioritization skills Benefits at Gap * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Salary Range: $54,600 - $75,100 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
    $54.6k-75.1k yearly 1d ago
  • HBG - Assistant General Manager

    Howley Bread Group

    Assistant general manager job in Bristol, CT

    Lead with Purpose at Howley Bread Group (HBG) - Where Warmth Meets Opportunity! At HBG, we're more than just a Panera Bread bakery-café; we're a close-knit family committed to creating a positive impact. Our mission is simple yet powerful: serve others, support one another, and win together. As an Assistant General Manager, you'll be a key player in executing this mission, working alongside your General Manager to ensure your café excels in every area-from operations to guest satisfaction. Why You'll Love This Role: * As the Assistant General Manager, you will be the right hand to your General Manager, playing a crucial role in daily operations and long-term strategy. * Lead by example to ensure a welcoming, inclusive environment where both guests and team members feel valued and respected. * Oversee diverse areas of the business, from staff management and training to financial oversight and customer service excellence. * Hone your leadership skills by mentoring team members and taking on increasing responsibilities in preparation for future advancement. Key Responsibilities: * Operational Leadership: Assist your General Manager in overseeing daily operations, ensuring all areas of the café run smoothly and efficiently, from staffing and scheduling to inventory and quality control. * Team Development: Support and develop your team, providing coaching, feedback, and guidance to ensure high performance and job satisfaction. * Financial Management: Work closely with your General Manager to manage budgets, control costs, and analyze financial performance, identifying opportunities for improvement and growth. * Customer Service Excellence: Ensure that every guest receives exceptional service, stepping in to resolve issues and continuously working to enhance the overall guest experience. * Compliance & Safety: Help maintain the highest standards of food safety, cleanliness, and regulatory compliance, ensuring all team members adhere to company policies and procedures. Why Howley Bread Group? * Path To Advancement: At HBG, we believe in promoting from within. As an Assistant General Manager, you'll have the opportunity to develop your leadership skills and advance into a General Manager role. * Supportive Environment: We are committed to fostering a supportive environment where your leadership is valued, and your career growth is a priority. * Community: We value our communities and strive to give back in a meaningful way. * Insurance: Medical, Dental, Life, Short-Term & Long-Term disability. * Retirement Plan: After 1 year, you are eligible to participate in the company's plan, upon reaching 21 years of age. * Vacation: After 90 days of employment, you are eligible for paid vacation. What We're Looking For: * Experience: Previous experience in a leadership role within the retail, hospitality, or food service industry is preferred. * Business Acumen: Understanding of financial management, with the ability to support budgeting, cost control, and profitability efforts. * Adaptability: Ability to thrive in a fast-paced environment, quickly addressing challenges and making informed decisions. Qualifications: * Minimum age of 18 years old. * Ability to pass a background check. * This role requires full-time (45) flexible hours, including nights & weekends. * While performing this job, the incumbent is regularly required to stand, sit, talk and hear in a loud environment. Ready to Take the Next Step in Your Career? If you're an aspiring leader ready to grow your career and make a meaningful impact, HBG is the place for you. Join us as an Assistant General Manager and help lead a dynamic team to success while building the foundation for your future. Apply today and start your journey with Howley Bread Group!
    $50k-77k yearly est. 14d ago
  • FOH Manager, No Late Nights + Work-Life Balance!

    The Hunter Group Associates 4.6company rating

    Assistant general manager job in Hartford, CT

    Here's a role with plenty of growth opps for 2026! We are in search of a strong, passionate, leadership driven FOH Manager for a sustainable property south of Hartford, CT! Tons of growth! Competitive salary, benefits, with holidays off! Ready for the next step?! Apply today and let's start a conversation!
    $57k-77k yearly est. 60d+ ago
  • General Manager | Full-Time | Trinity Health Stadium

    Oak View Group 3.9company rating

    Assistant general manager job in Hartford, CT

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The General Manager is responsible for the efficient, professional and profitable operation of the assigned OVG venue. In addition to managing the day-to-day business operations, the General Manager solicits new sources of revenue, both on and off the venue property. Responsible for overall management, promotion, and operation of the facility, including construction coordination, booking, marketing, finance, food and beverage, premium experiences, box office, advertising, security, production, maintenance, purchasing, policy administration, and related operations for an Arena/Complex. This position is responsible for the development, coordination, and management of all aspects and strategies for the arena and theater entertainment events. This role pays an annual salary of $80,000-$90,000 and is bonus eligible. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 31, 2025. Responsibilities Ensure legal, efficient, professional and profitable operation of the assigned venue. Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements. Final decision-maker on equipment purchases and leases. Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable. Author, review and amend policies & procedures, as required. Author and amend contracts; authorize terms. Oversee scheduling and labor allocation. Analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio. Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods. Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location. Directs and assists managers in preparing and attaining future goals. Provides each manager with the proper direction and follows up on all assignments. Inspects the operation on a regular basis to ensure that the established quality standards are maintained. Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines. Develops an effective management team. Gives the managers clear direction, and provides the necessary assistance for them to provide them to perform their work. Evaluates each manager's performance and makes recommendations for their improvement. Reviews and assists in the development of menus and marketing plans with the appropriate department heads. Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light. Qualifications Bachelor's degree or better from an accredited college or university in Business/Hospitality Management or related field. Minimum of 5-7 years management experience in food-related or concessions industry. Management experience in a ball park or stadium will be viewed favorably. Proven leadership skills. Nationally recognized, advanced food service sanitation training course certification. Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government. Ability to effectively communicate with employees, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment. Ability to make sound business/operations decisions quickly and under pressure. Ability to handle cash accurately and responsibly. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality. Ability to work independently with little direction. Demonstrated knowledge of event solicitation and presentation, public relations, marketing, media relations, event planning, facility operations, budget preparation and personnel management. Knowledge of budget preparation and control. Considerable knowledge of safety regulations and other federal, state or local laws and regulations. Ability to speak, read, and write in English. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $80k-90k yearly Auto-Apply 57d ago
  • Assistant Bar Manager

    The Rail Trail Flatbread Co

    Assistant general manager job in Milford, MA

    All American flatbread restaurant & bar looking to add a team member who has significant bar experience. This position would include assisting the bar manager with administrative duties such as inventory and invoicing as well as working front of house shifts. We are a hard working team that is dedicated to delivering a top notch guest experience. Must be energetic, personable and enjoy working with a team. Do you love cocktails and craft beer and want to learn more? This is the perfect place to do that. As a member of our team you will learn about production methods and differentiating factors of various spirits, the history of classic cocktails, how to build a balanced cocktail, and so much more!
    $44k-64k yearly est. 60d+ ago
  • Assistant General Manager

    Hotel Management and Consulting

    Assistant general manager job in Newington, CT

    Exciting Opportunity: Assistant General Manager at WoodSpring Suites in Newington, CT! About the Role: Hotel Management & Consulting is seeking an experienced and dynamic Assistant General Manager to join our team. If you are an energetic leader with a passion for hospitality and team development, we want to hear from you! You will lead the operations in the absence of the General Manager an assist them with leading the team, ensuring that our service standards are consistently exceeded. Our Culture: We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals. Benefits: Salary: Dependent on experience, $45,000 - $50,000. Daily Pay Access: Flexible pay options to access your earnings when you need them. Benefits: Offering medical, dental, and vision benefits in addition to the company's paid time off benefit for full-time employees. Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns. Career Growth: Opportunities for advancement within the company for dedicated employees. Primary Duties: Team Lead: Train and provide guidance to staff. Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles. Provide hands-on support and guidance to ensure the team achieves outstanding results. Financial: Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts. Guest Relations: Ensure the hotel is always "Guest Ready" by maintaining high standards of cleanliness and swiftly addressing any guest concerns. Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security. Housekeeping: Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms. Other: Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork. Sales & Marketing: Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients. Lead in-house guest sales and marketing initiatives to increase occupancy. Teamwork: Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs. Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences. Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met. Other Duties as Assigned. Preferred Qualifications: Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations. Proficient computer skills. Strong team building skills. Excellent organizational, time management, and problem-solving abilities. Effective oral and written communication skills. Proactive in solving problems. Physical Requirements: Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time. Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs. Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this in any way the company desires. This in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals. Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non-merit-based factors. We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify. Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.
    $45k-50k yearly 19d ago
  • Assistant Store Manager

    Sierra 4.4company rating

    Assistant general manager job in Northborough, MA

    Sierra At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether youre working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, youll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the worlds leading off-price retailer. Job Description: Were looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, youll empower your team to deliver unforgettable magical moments for our customers. Every day will bring exciting new challenges and opportunities, keeping your work dynamic and rewarding. If you thrive in a fast-paced, ever-evolving environment, this could be the perfect opportunity for you! Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Our comprehensive training and development programs provide you with the tools and resources to expand your skills. Enjoy Associate discounts at our stores, available to you and eligible family members. We have a range of global well-being programs focused on physical, financial, and emotional wellness. Exciting career paths with growth opportunities What Youll Do: Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages. Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers. Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs. Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency. About You: Minimum of 2 years of retail leadership experience as an Assistant or Store Manager. Demonstrated ability to lead, develop, and empower a large team. Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others. Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives. If youre ready to bring your energy and passion, wed love to hear from you. Join us and be part of a place where every day is a chance to make a difference. Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 9110 Shops Way Location: USA Sierra Store 0148 Northborough MAThis is a bonus and overtime eligible position with a starting pay range of $22.05 to $30.30 per hour, which equates to approximately $54,956.54 - $75,518.51 annually. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.RequiredPreferredJob Industries Management
    $55k-75.5k yearly 10d ago
  • Dual Hotel General Manager

    Mananto Enterprises LLC The Northampton Hotel

    Assistant general manager job in Northampton, MA

    Job Description Dual General Hotel Manager We are seeking a highly experienced, strategic leader to join our hospitality group as the Managing Director for our two Hotels. The ideal candidate will have a robust background in hotel management and a proven track record of driving growth and operational excellence across multiple properties. This role requires a dynamic, visionary leader capable of overseeing the regional operations, financial performance, and overall guest satisfaction for our hotel portfolio. Key Responsibilities: - Oversee the operations of two hotels in the Northampton area, ensuring alignment with company standards and goals. - Develop and implement strategies to enhance revenue generation, profitability, and guest satisfaction. - Management Team building to lead and mentor department managers and other key leadership staff, fostering a culture of excellence and continuous improvement. - Monitor market trends and industry developments to maintain competitiveness and innovative approaches in hospitality management. - Ensure compliance with all company policies, industry regulations, and safety standards. - Analyze financial reports and performance metrics to identify areas for improvement and implement effective solutions. - Build and maintain strong relationships with clients, partners, and community leaders. - Strong understanding of budgets and forecasting, along with financial planning to achieve business objectives. - Full understanding of financial management and P&L oversight. - Proficient in revenue and rate management Qualifications: - Extensive experience in hotel management with a minimum of 8-10 years in senior leadership roles, including Food and Beverage with a la carte and banquet - Proven track record of successfully managing full-service hotels as well as limited-service hotels. - Exceptional interpersonal and communication skills. - Proficiency in hotel management software and other relevant technological tools. - Experience with Opera, Fosse, Simphony, HIA Accounting software a plus. - Experience with Marriott-branded hotels is preferred. Why Join Us: - Be a part of a leading hospitality organization known for its commitment to excellence in service and innovation. - Lead a dynamic team dedicated to providing exceptional guest experiences across our portfolio of hotels. - Competitive salary and comprehensive benefits package. - Opportunities for professional development and career advancement within the hospitality industry. Suppose you are a visionary leader with a passion for the hospitality industry and a drive to achieve operational excellence. In that case, we invite you to apply for the Regional Managing Director position. Join us in elevating our brands and delivering outstanding hotel experiences. **How to Apply:** Interested candidates are encouraged to submit their resume and cover letter detailing their experience and qualifications.
    $53k-81k yearly est. 6d ago

Learn more about assistant general manager jobs

How much does an assistant general manager earn in Wilbraham, MA?

The average assistant general manager in Wilbraham, MA earns between $41,000 and $93,000 annually. This compares to the national average assistant general manager range of $35,000 to $73,000.

Average assistant general manager salary in Wilbraham, MA

$62,000

What are the biggest employers of Assistant General Managers in Wilbraham, MA?

The biggest employers of Assistant General Managers in Wilbraham, MA are:
  1. Fitness Holdings-Crunch Fitness
  2. Greathorse
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