Assistant manager/server vs server and hostess

Differences between assistant manager/server and server and hostess duties and responsibilities

Assistant manager/server example responsibilities.

• Manage restaurant while serving or bartending.
• Maintain establishment's budget by managing employee attendance and monitoring quality and inventory control with a POS system.
• Train new servers, ensure overall guest satisfaction, make sure the restaurant run smoothly, troubleshoot POS system, open/close ,
• Perform a variety of tasks including bartending and banquet hosting.
• Assist with the training of other servers in the usage of micros and serving equipment.
• Have taken over scheduling the server staff and have trained and work in multiple FOH and BOH positions.
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Server and hostess example responsibilities.

• Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
• Provide quality customer service, process customer transactions utilizing proprietary POS system, skillfully handle cash and credit card transactions.
• Perform bartending duties during busy events or whenever require.
• Coordinate with kitchen managerial staff using POS systems to ensure timely and accurate order preparation.
• Provide guests with an excellent dining experience by asking questions about allergies or preferences and initiating conversation for customer confidence.
• Manage expediter window paying close attention to garnishes and presentation.