Assistant DC Manager
Assistant restaurant manager job in Allentown, PA
Job Title: Assistant DC Manager
Pay: $70,000 - $75,000 (+ bonus)
Note: This operation runs 24/7, and individual schedules are determined by volume and client needs. Weekend availability is required and the facility is only closed three days each year.
Job Purpose:
Responsible for establishing and implementing short- and long-term objectives for the assigned department, overseeing related functions and activities, and administering company policies and procedures as directed.
Essential Duties and Responsibilities
Monitor departmental performance, identifying and implementing opportunities to improve productivity and efficiency.
Manage daily operations and staff within the department to ensure projects are completed and goals, as well as customer needs, are met.
Collaborate with other managers to plan, direct, and coordinate programs and projects.
Work with other managers to analyze costs, benefits, and potential losses affecting company profitability.
Prepare, submit, and present performance and management reports.
Oversee inventory management, approve or facilitate purchases, negotiate pricing contracts, and verify costs and receipts.
Manage conflicts and resolve complaints within or about the department.
Perform other related duties as assigned.
Required Skills and Abilities
Excellent verbal and written communication skills.
Strong ability to create and present ideas, reports, and budgets in various formats.
Capable of working both independently and collaboratively.
Excellent time management skills with the ability to assign and delegate tasks effectively.
Proficient in Microsoft Office Suite or related software.
Strong organizational skills and attention to detail.
Education and Experience
Bachelor's degree in a related field required.
Minimum of two years of related industry experience required.
Knowledge of organizational leadership, mission, and strategic planning preferred.
Physical Requirements
Ability to lift up to 50 pounds.
Ability to stand or sit for extended periods.
Must be able to traverse and access all areas of a warehouse environment.
Ability to work in a distribution center environment with varying temperatures.
Disclaimer:
This job description reflects the general nature and level of work expected. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Employees may be assigned other duties as needed.
ABOUT ACCURATE PERSONNEL
Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!
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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Supervisor-Food Services
Assistant restaurant manager job in Reading, PA
Overview: At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve. Responsibilities: Within the nursing center, the Dining Services Supervisor assists in providing technical guidance and administrative direction over food planning, menu, and serving of meals, food quality and food satisfaction. Adheres to all sanitary and food safety regulations governing handling and serving of food. Ensures that meals are prepared and served on schedule and in accordance with national standards, company policy and budget allowances. Investigates trends and developments in dietary, practices and techniques, and evaluates their adaptability to dietary programs. Creates, revises, and adapts work techniques and methods for more efficient operation of unit and for training employees. Orients, trains, develops, and evaluates staff to maintain an elevated level of performance. Qualifications: Certification in accordance with regulatory agencies governing the nursing center Benefits:
Variable compensation plans
Tuition, Travel, and Wireless Service Discounts
Employee Assistance Program to support mental health
Employee Foundation to financially assist through unforeseen hardships
Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members
On-Demand Pay Program that allows for instant access to a portion of the money you've already earned
We also offer several voluntary insurances such as:
Pet Insurance
Term and Whole Life Insurance
Short-term Disability
Hospital Indemnity
Personal Accident
Critical Illness
Cancer Coverage
Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.
Posted Salary Range: USD $20.00 - USD $23.00 /Hr.
Assistant Mammography Manager
Assistant restaurant manager job in Chestnuthill, PA
Manages the daily operations of the Mammography Department. Responsible for a wide variety of administrative, fiscal and technical activities and personnel. Manages the Mammography technical staff and clerical staff at Chestnut Hill Hospital. Responsible for maintaining ACR Accreditation. Ensures the quality of examinations performed by technical staff and coordinates scheduling of examinations with referring physicians and radiologists. Ensures MQSA, state and Joint Commission requirements are met. Manages employees in a firm, fair and consistent manner to ensure that duties are performed efficiently and accurately. Maintains employee work schedules, attendance and payroll records. Organizes workflow and assigns employees according to those needs. Works with Manager, Mammography on capital planning and annual budgets. Acts as Manager of Mammography in their absence.
Education
High School Diploma or Equivalent (Required)
Non Degree Program : completion of AMA approved Radiology program (Required)
Experience
5 Years experience as a Mammography Technologist (Required)
1 Year experience in a supervisory role (Preferred)
License/Certifications
RT(M) - Reg Technologist (M) (Required)
BLS - Basic Life Support (Required)
_
Our Hospital/Organization Descriptions
Located in the Chestnut Hill section of Philadelphia, Temple Health - Chestnut Hill Hospital, an alliance of Temple Health, Redeemer Health and PCOM, is a 148-bed, community-based, university-affiliated, teaching hospital committed to excellent patient-centered care. Chestnut Hill Hospital provides a full range of inpatient and outpatient, diagnostic and treatment services for people in northwest Philadelphia and eastern Montgomery County. With more than 300 board-certified physicians, Chestnut Hill Hospital's specialties include minimally invasive laparoscopic and robotic surgery, cardiology, gynecology, oncology, orthopedics, urology, pulmonology, cancer care, family practice and internal medicine. Chestnut Hill Hospital is accredited by The Joint Commission and is affiliated with university-hospitals in Philadelphia for heart and stroke care and residency programs.
For more information, visit TempleHealth.org
Director of Food and Nutrition Trainee - East Penn School Distri
Assistant restaurant manager job in Emmaus, PA
Work Life Balance- No Nights- No weekends- Holidays Off- Mon through Friday Schedule- Daylight Hours
Who is The Nutrition Group?
We are a full-service food and facilities management company founded in 1975. The Nutrition Group's family of support services includes K-12 Meal Services, Commissary, Custodial and Maintenance Management, Business and Industry, and Consulting. Currently, we operate in Florida, New Jersey, Pennsylvania, Ohio, Michigan, South Carolina and Virginia.
The Nutrition Group is a people oriented company that prides itself on the long-term relationships we've established with clients, customers, employees, and vendors.
About the Job:
The Nutrition Group has open position of Director of Food and Nutrition. This position includes the management of daily operations for a K-12 School Cafeteria.
Duties to include:
Menu development in conjunction with USDA and state guidelines
Cost and inventory controls
Staff Management
Accurate accounting practices
Communications with school district officials.
Qualifications:
Associate's or Bachelor's in related field required
At least 1-2 year Experience in Staff Management
Food Service Experience
Proficiency in Microsoft Office programs
Excellent interpersonal and communication skills
Must obtain clearances and pass criminal background checks
Salary & Benefits:
Company Paid Individual Health Coverage
Dental and Vision Options
401k with company match
Life Insurance
PTO and Paid Holidays
Training & Development
Tuition Reimbursement
M-F Daylight Schedule
The Nutrition Group is committed to creating a diverse and inclusive environment for all qualified applicants. Consideration for employment will be without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are proud to be an equal opportunity employer.
INDHPEast
Auto-ApplyCatering Manager 3
Assistant restaurant manager job in Allentown, PA
Role OverviewMuhlenberg College is seeking a dynamic Catering Manager to oversee the Catering Operations and support Resident Dining Operations. Our ideal candidate will be a self-starter with excellent communication skills and the ability to effectively manage multiple priorities in a dynamic environment.
Strong financial and analytical skills are mandatory for this position.
Experience managing a food service team in an education environment is strongly preferred.
Exceptional customer relations and team-building skills are a must! Muhlenberg College values the dining program as a critical part of creating a healthy body and facilitating the development of an inquisitive and healthy mind.
As part of a successful and active campus community, Muhlenberg dining offers excellent and unique experiences through creative and cultural menu planning, expert food preparation, and innovative presentation.
As an important part of the college learning community, Muhlenberg dining incorporates transparent facilities and inviting upscale casual dining opportunities in support of learning and socialization.
Muhlenberg Dining takes pride in providing a nutritionally balanced, appealing selection of food to meet the varying needs, desires, and lifestyles of students, faculty, staff, and guests through unique and engaging experiences.
What You'll DoOversee Sodexo resources, recipes, systems, and use of catering and resident dining programs to direct catering events and oversee meal service in resident dining.
Oversee events for catering and/or conference services.
Works with clients and customers to execute events.
Oversee meal service in resident dining to ensure excellent customer service.
Ensure employees have appropriate equipment, supplies, and resources to perform their jobs and meet goals, cost controls, and deadlines as assigned.
Establish and maintain a safe work environment, including both food and physical safety, in order to comply with all regulatory and Sodexo standards in various environments.
Drives the Zero Harm mindset.
Comply with budget requirements by controlling costs (i.
e.
, labor, inventory, equipment, materials) and making adjustments when necessary.
Supervise employees by delegating, assigning, and prioritizing activities, and monitoring operating standards.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You BringPrevious experience facilitating communication between sales, culinary, and front-of-house teams to ensure timely and accurate fulfillment of all orders, including last-minute needs, efficiently and collaboratively.
Ability to adhere to timekeeping and labor cost control procedures by maintaining staff payroll and schedule in Kronos.
Attention to detail and ability to review all catering event orders and weekly catering sheets to ensure accuracy.
Positive, practical solutions to client queries while adhering to our catering policies and procedures and offering solutions to staff.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Restaurant Assistant Manager
Assistant restaurant manager job in Whitehall, PA
Job DescriptionBenefits:
Competitive salary
Employee discounts
Flexible schedule
Training & development
Our franchise organization, is currently seeking energetic, friendly individuals to join our team!
In this entry-level, hourly management position, you are cross-trained in all skill positions within the restaurant and gain knowledge of operational tasks including ordering, receiving, storage, and menu planning. You work closely with the General and Associate Managers and complete a one-year certification program including a series of modules designed to teach in-store management skills.
Our franchise organization offers benefits designed to meet the particular needs of you and your family. Golden Corral offers paid training and the opportunity for upward mobility. We are looking for hardworking individuals with some restaurant management experience who want to grow and develop with a top company.
Requirements:
1-2 years experience in the food service industry, preferably in a management capacity in a high volume restaurant with diversified menu offering.
Education and training associated with completion of a high school diploma and college coursework in hospitality or business is preferred.
Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying.
The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.
Assistant Manager | Popular QSR Restaurant | 40 Hour Workweek | Allentown, PA
Assistant restaurant manager job in Allentown, PA
Assistant Restaurant Manager
Leading QSR Group- New Opening!
Allentown, PA
$20 to $21.50 an hour plus Great Bonus, Benefits, Holidays Off
40 Hour Workweek, Unlimited Advancement Potential
Company Overview:
Our company is a leading QSR industry leader with over 150 locations across 15 states. We're committed to quality meals, fantastic crew, cool culture, and community involvement. With explosive growth, we're seeking an Hourly Restaurant Manager to join our team in Allentown, PA!
Job Description:
As an Hourly Restaurant Manager, you'll oversee daily operations, drive sales and profit growth, and develop staff members. You'll ensure all staff understand and display our values, beliefs, and lifestyle. We're looking for a creative team player who enjoys challenging work, has a passion for the industry, and shows commitment to their career.
Benefits:
Competitive hourly rate ($20-21.50/hour)
$4500 bonus potential
Medical & Dental Coverage
Disability Benefits
Holidays Off
401(K)
Paid Vacation
Qualifications:
Experience managing a QSR or high-volume sales environment
Passionate and vibrant personality
Ability to travel to the South or Midwest for training
Experience with new restaurant openings is a plus
How to Apply:
If you're excited about this opportunity in Allentown, PA, please email your resume to ************************* today!
Easy ApplyRestaurant Manager
Assistant restaurant manager job in Allentown, PA
Responsibilities
Coordinate daily Front of the House and Back of the House restaurant operations.
Deliver superior service and maximize customer satisfaction.
Respond efficiently and accurately to customer complaints.
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity.
Estimate future needs for goods, kitchen utensils, and cleaning products.
Ensure compliance with sanitation and safety regulations.
Manage the restaurants good image and suggest ways to improve it
Control operational costs and identify measures to cut waste.
Create detailed reports on weekly, monthly, and annual revenues and expenses.
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations.
Requirements and skills
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software, like OpenTable and PeachWorks
Strong leadership, motivational and people skills
Acute financial management skills
BSc degree in Business Administration; hospitality management or culinary schooling is a plus
Restaurant Supervisor | Part-Time | Chickies & Petes - Allentown
Assistant restaurant manager job in Allentown, PA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Restaurant Supervisor is responsible for supervising the Restaurant team and ensuring the team meets and exceeds guests' expectations within their level of responsibility.
This role will pay an hourly rate of $17.00 to $20.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until December 5, 2025.
Responsibilities
Follow all Chickie's & Pete's service, operational, and company standards
Provide support to General Manager in daily operations of the restaurant
Ensures team members maintain knowledge of the menu and any specials being offered. Provides updates of any changes to the menu.
Supervises the team in maintaining a clean and presentable work area. Ensures the venues are stocked and prepared for service at all times
Complies and ensures compliance with liquor laws regarding alcohol service where applicable
Complies with all departmental food and franchise contractual agreements
Perform POS duties in regards to voids, comps, splitting checks, gratuities
Coordinates in troubleshooting technical problems with Point of Sale (POS) system, facilities, equipment etc., and contacts for appropriate support, as necessary
Provides on-going supervision and mentoring to team members
Monitors product quality and ensures high level of guest service
Must maintain excellent attendance and be available to work events and varied schedules per business need
Knowledge, Skills and Abilities:
Ability to handle cash accurately and responsibly.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
Ability to communicate with team members, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
Ability to clearly communicate, read and write in English.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Communicates in a positive, respectful manner to both internal and external guests.
Qualifications
High school diploma or GED
Must be 18+
1+ year supervisory experience as a supervisor/manager in a fast paced restaurant environment.
Experience working in a fast-paced, high volume food court, casual, buffet, and/or nightclub in a supervisory capacity is preferred.
Must acquire and maintain a valid Health Food Handlers Card, Alcohol Awareness Certification within 60 days of hire
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyBanquet Manager
Assistant restaurant manager job in Kutztown, PA
Job DescriptionBanquet Manager
340 Old Route 22, Kutztown PA.
Why Join Folino Estate?
· Lead the Team: Supervise and coach banquet staff to deliver high-quality service. · Ensure Excellence: Oversee events from setup to cleanup, ensuring every detail is handled.
· Grow Your Career: Clear path to Assistant General Manager and General Manager roles.
· Collaborate: Work closely with chefs, event planners, and management in a team-focused environment.
What You'll Do
· Manage all aspects of banquet and event operations, including setup, service, and cleanup.
· Coordinate with kitchen staff and other departments to ensure smooth service.
· Lead, train, and schedule banquet staff.
· Oversee guest relations and respond to concerns to ensure satisfaction.
· Monitor event quality, presentation, and compliance with company standards.
· Handle administrative tasks including payroll, scheduling, and reporting.
What We're Looking For
· Previous supervisory experience in banquets or food & beverage operations.
· Strong organizational, communication, and problem-solving skills.
· Ability to remain calm under pressure and manage multiple priorities.
· Flexible schedule including nights, weekends, and holidays.
· Secondary diploma required; degree in hospitality or business management preferred.
Benefits:
PTO and Wellness Days
Medical, Dental, Vision, Life and Disability insurance options
401k with company match
Company dining program/employee discounts
Clear path for growth and career advancement
Excellent opportunity with growing brand
Food Truck Manager
Assistant restaurant manager job in Allentown, PA
The Udder Bar Truck Udder on the Mooove is seeking a fun, hardworking person to lead our food truck this up coming year! You will get to work in a new and fun environment each day with locations such as festivals, private parties, weddings, corporate events.
Benefits/Perks
Competitive Compensation
Cash and CC Tips
FREE ICE CREAM
Job Summary
We are seeking an fun and outgoing Food Truck Manager! As the Truck Manager, you will be responsible for the food trucks operational performance, manage, train, and lead staff, ensuring they keep up with high standards. This candidate is a strong leader with experience with great customer service.
Duties and Responsibilities:
Ensure Truck is clean, stocked and ready for each event
Drive the food truck to and from each event
Train and manage employees
Lead team in providing exceptional customer service
Communicate with event coordinators regarding service locations, and future bookings
Communicate with ownership regularly regarding staff performance, flow of service, truck maintenance, and expectations for each event.
Qualifications:
Must be 18 years of age or older
Must of a valid drivers license w a clean record
High school diploma/GED
Food background
Ability to remain calm and thrive under pressure
Excellent management and leadership skills
Strong communication and problem-solving skills
Associate Restaurant Manager
Assistant restaurant manager job in Reading, PA
Job Details 029785 - Muhlenberg - Reading, PA Associate Restaurant ManagerDescription
The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant. Focal points include:
Driving excellence in customer service
Maintaining company standards in product and facility specifications
Supervising food handling procedures and operational processes
Exercising basic, shift-to-shift financial control to meet the restaurant profit margin targets
In addition, the ARM assumes full responsibility for specific financial controls, crew training assignments and the screening of prospective employees under the direction of the RGM. The ARM directly performs hands-on operational duties and on an on-going basis trains employee, responds to customer service needs and role models appropriate skills and behaviors in the restaurant.
The candidate for ARM is someone that is considered promotable to RGM within a year and a half of assuming the ARM position. The candidate has demonstrated the leadership skills necessary to become an RGM with continued training and coaching. ARM's that do not show progress towards Individual Development Plan within the first year are subject to demotion or termination.
Principle Accountabilities
Customer Satisfaction/Product Quality
Maintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards.
Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards.
Tracks, analyzes and resolves sources of customer complaints.
Ensure that food safety standards are met.
Financial
Develops and drives restaurant annual operating plan.
Analyzes sales, labor, inventory and other controllable accounts on a continual basis and takes corrective action to meet or achieve margin and sales growth targets.
Trains and mentors subordinates on financial analyses and profitability tips for the restaurant.
Develops store CAPEX requests and is the principle interface with all vendors.
Operations
Ensures that facilities and equipment are maintained to Company standards.
Monitors inventory, food preparation and order fulfillment daily to ensure adherence to company standards
Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals.
Oversees development and revision of weekly management and crew schedules.
Human Resources
Directs all restaurant level HR activity including:
Personal accountability for crew hiring decisions
Learning Zone planning and execution
Performance management
Compensation
Employee relations issues up to and including termination
Provides hands-on training for management staff in advanced Learning Zone modules and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities.
Develops and monitors staffing plans and directs crew sourcing activities.
Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all company, state and federal workplace regulations.
Success Measures
Achievement of restaurant annual operating plan
Margin improvement over previous year sales growth
Weekly/Period restaurant performance in sales, labor, and COGS
PRC results and DISSAT scores
Learning Zone certification levels, crew turnover and staffing levels
Qualifications
Knowledge and Skill Requirements
Delivers Excellence in Customer Service
Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance.
Team Leadership
Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model.
Business Savvy
Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets.
Team Development
Identifies appropriate staff development needs and action plans and ensure time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress.
Restaurant Operations
Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards.
Educational Attainment/Experience Requirements
High school diploma or GED.
Supervisory experience in either a food service or retail environment
Demonstrated ability to maintain financial controls and coach and train hourly employees.
Proven ability to drive customer satisfaction, financial performance and employee satisfaction.
Disclaimer
The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).
Food Truck Manager
Assistant restaurant manager job in Bethlehem, PA
Job DescriptionPopular Food Truck in the Lehigh Valley is seeking a fun, hardworking person to lead our food truck this year! You will get to work in a new and fun environment each day with locations such as festivals, breweries, wineries, private parties, weddings, corporate events. You will be putting smiles on everyone's face by serving delicious food!
Benefits/Perks
Paid Vacation and Sick Time
Competitive Compensation
Career Advancement Opportunities
Job Summary
We are seeking an experienced Restaurant Manager to join our team as our Food Truck Manager! As the Truck Manager, you will be responsible for the food trucks operational performance. You will manage, train, and lead staff, ensuring they reflect the restaurants high standards. The ideal candidate is a strong leader with experience managing a successful restaurant.
Duties and Responsibilities:
Ensure Truck is clean, stocked and ready for each event
Drive the food truck to and from each event safely and on time
Train, and manage employees working truck shifts
Lead team in providing exceptional customer service
Adhere to all health and safety rules and regulations
Provide sales and productivity reports to upper management
Develop and coordinate marketing efforts and community events
Communicate with event coordinators regarding service locations, and future bookings
Communicate with ownership regularly regarding staff performance, flow of service, truck maintenance, and expectations for each event
Communicate with restaurant kitchen staff regularly for prep expectations and assistance for each event
Qualifications:
High school diploma/GED
Previous restaurant management experience
Familiarity with square POS
Ability to remain calm and thrive under pressure
Excellent management and leadership skills
Strong communication and problem-solving skills
Valid Drivers license and clean driving record
Restaurant Manager
Assistant restaurant manager job in North Wales, PA
Work and Perks With our extensive growth plans ahead, we're always on the look-out for Managers to help create exceptional experiences! You may not see us on TV in fancy advertisements but as soon as we open our doors, we quickly become known as a local favorite. We treat everyone as a valued guest in our home and the word spreads from there.
We deliver consistently good food and drink that is freshly-prepared and delicious. We build an authentic community in every restaurant. People make memories over birthday parties, graduations, holidays, sporting events and even the everyday meal.
Because at Miller's Ale House, we care about helping people connect over shared experiences.
Requirements and Qualifications
WHAT ARE THE PERKS?
* Medical, Dental and Vision Plan options available within 30 days of employment
* Domestic Partnership Coverage
* Company Paid Short Term Disability insurance
* Company Paid Term Life & AD&D insurance
* Health Spending Accounts (HSA& FSA)
* Supplemental Plans: Life Insurance, Hospital Indemnity, Critical Illness and Accident Insurance
* Optional Benefits: Long Term Disability, Identity Theft, Prepaid Legal Services, Pet Insurance
* Team Member Assistance Program (EAP): Confidential counseling services; to include 5 visits at no charge. Referrals to mental health services
WHAT DO I NEED TO KNOW?
* Five-day work week; Scheduled 50 hours per week with a maximum of 3 closing shifts
* Paid Time Off: 1 week available after 6 months. Total 15 days per year
* Manager schedule written one month in advance
* Complimentary dining privileges at home restaurant and 50% off at all other locations
* 401(k) Plan with Company Contribution
* Highly competitive salary with biannual performance and annual salary review
* Quarterly paid out incentive based on restaurant performance
* Eight-week Management Training Program
* Discounted Tuition at the University of Arizona Global Campus
* Tickets at Work: Discounted tickets for concerts, sporting events, theme parks, movies and more
* Our Hours of Operation are 11am-12-1-2am, (some nights at some locations), see our website for details
Auto-ApplyRestaurant General Manager (Franchise)
Assistant restaurant manager job in Easton, PA
The General Manager is Responsible and Accountable for:
Responsibilities:
Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience
Labor Scheduling- Achieving proper staffing levels to deliver excellent service using and adhering to Friendly's hiring methods and standards.
Food Cost Control- monthly inventory/key item inventory- Overall shift execution by adhering to Friendly's standard operating procedures.
Ensuring proper execution of all Friendly's food handling procedures and recipes.
Operating responsibly and efficiently and within the theoretical food cost expectations
Revenue Control- review weekly and monthly P&L and action planning
Crew Training and Certification- Orientation and on-boarding paperwork- Retaining team members and management through engagement, appropriate levels of training, feedback, development and adherence to standards
RLT Training and Certification
Recruitment and Selection
Service and Marketing- Guest feedback scores and action plans and local store marketing
Maintenance and Repair- monitor service, source bids, approve invoices for payment
Ability to partner and build relationships while demonstrating leadership and integrity and promoting team success
Ability to motivate others to drive for results
Operating the restaurant effectively and efficiently by controlling costs at an acceptable level; integrity of all financial reporting.
Requirements:
Experience: minimum of three (3) years of restaurant management experience. Must have a proven track record of achieving results and building successful teams.
Education: High school graduate or GED equivalent
Manager - Banquets & Catering
Assistant restaurant manager job in Bethlehem, PA
The primary responsibility of the Manager - Banquets is to execute banquet food and beverage events according to banquet event order specifications, adjust specifications as necessary and perform follow-up ensuring guest satisfaction. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
MINIMUM EMPLOYMENT REQUIREMENTS:
18 years of age, proof of authorization/eligibility to work in the United States.
High School diploma or equivalent.
Ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form.
Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts.
Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards.
Maintain consistent adherence to Wind Creek's customer service standards.
Must be able to work varied shifts, including weekends and holidays.
SPECIFIC POSITION REQUIREMENTS:
3 years' hotel catering/banquet manager or supervisor experience required.
Previous experience working in a guest service environment or customer service area of a AAA Four Diamond caliber hotel/casino resort preferred.
Proficiency in Delphi, Delphi Diagrams and MS Office preferred.
Ability to fluently read, write and understand English.
Must be able to obtain a ServSafe certificate.
Must possess or be able to obtain a Responsible Alcohol Management Program (RAMP) certification card.
Must have the ability to compute basic mathematical calculations.
Should possess a strong familiarity with food and beverage cost controls.
Physical ability to access all areas of the property.
Ability to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors, outdoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke.
Ability to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines.
Ability to lift or carry a minimum of 20 pounds, unassisted, in the performance of specific tasks assigned.
Ability to work with others, communicate well, receive direction; review your own work.
Maintain a positive attitude toward work and interface with guests in a friendly and polite manner.
Ability to address stressful situations with clients with dignity and the utmost tact and politeness.
Must be able to work with others, communicate well and receive direction when needed to achieve department goals and objectives.
Must be able to qualify for, apply for and obtain a Pennsylvania Gaming Control Board license if required.
Other duties as assigned
NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES
POSITION RESPONSIBILITES:
Provide superior customer service to all internal and external customers in compliance with Wind Creek customer service standards.
Assist with the successful execution of all banquet events.
Supervise the banquet service staff, banquet bartenders and the Convention Porter staff.
Work with other food and beverage staff to plan, prepare and execute events.
Participate in BEO (Banquet Event Order) meetings.
Monitor in house group activity providing assistance as needed.
Ensure that function rooms are set-up in accordance with customer satisfaction through accurate and timely communication with sales, entertainment and culinary staff.
Insures the timeliness of all banquet functions.
Ensures readiness and compliance in case of last minute changes to banquet orders.
Possess a working knowledge of all department and company policies and procedures and Rules of Conduct and must enforce the same.
Manage staff and organize department functions in accordance with company guidelines.
Acts as a liaison with Hotel Sales, Culinary, and Banquet operations ensuring proper execution of events and guest satisfaction.
Delegate tasks and department assignments or projects, meeting deadlines related to those assignments.
Direct others in completion of a task or assignment. Render advice, and provide expertise or judgment based on information gathered, studied, analyzed or reviewed.
Arrange timeline to complete tasks and department assignments or projects, and meet the deadlines related to those assignments.
Work on actual project or service to help achieve the objectives of the department.
Evaluate information to render an opinion or take action based on that information that will impact the department or function.
Focus on achieving the goals or objectives of the department using available resources (staff and budgetary).
Evaluate the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality.
Develop staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures.
Manage departmental inventories and maintains equipment
Interview and make recommendation of candidates for new hire.
Determine if and/or when policy or procedural infractions by team members occur and issue the appropriate level of progressive discipline.
Responsible for the timely evaluation of all direct reports and conducting introductory period and annual performance reviews.
Maintains an open door policy and addresses all team member issues and/or concerns in a timely manner.
Conducts skip level meetings with departmental management and line level staff.
Conducts divisional/departmental staff meetings at least once per month.
Develop a working knowledge of all PGCB rules, regulations and Internal Controls applicable to your position.
Must read and understand Wind Creek's Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons.
Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; adherence to the company's status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements.
Authority to issue a complimentary in accordance with Wind Creek's Comp Matrix.
ESSENTIAL JOB FUNCTIONS:
Ability to meet Specific Position Requirements and perform Position Responsibilities for this position.
Ability to clearly present information through the spoken or written word; talk with customers or employees; listen well.
Ability to be alert to customer needs to remedy or present a solution to a question, service request or service breakdown.
Ability to bring about results from ordinary circumstances; prepare for problems or opportunities in advance; undertake additional responsibilities and respond to situations as they arise with or without supervision.
Ability to be tactful and polite, maintain confidences, and foster an ethical work environment; handle all situations honestly.
Ability to maintain standards despite pressing deadlines; to do work right the first time.
Ability to act in accordance with established guidelines; follow standard procedures; recognize and comply with written rules or practices.
Ability to adapt and interact with people who have different values, cultures, or backgrounds, be of service to potentially difficult people, recognize the benefits of having a diverse workforce.
Ability to develop a rapport with others and recognize their concerns and feelings; build and maintain long-term associations based on trust; help others.
Ability to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and display team spirit.
Able to demonstrate a high level of service delivery-to do what is necessary to ensure customer satisfaction, deal with service failures and prioritize customer or client needs.
Auto-ApplyRestaurant Manager - Quick Service - Pine Brook, NJ
Assistant restaurant manager job in Brookfield, NJ
Job Description
Are you a hardworking, service-minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?
We need extraordinary leaders like you to apply for this quick service restaurant management position in Pine Brook, NJ
As a Restaurant Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team.
Use creativity and communication to build a loyal customer base, and increase sales.
You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Five Day Work Week (50 hours/week)
Attainable Bonus Program
$50K - $60K Salary
Equal Opportunity Employer
Key Responsibilities:
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in Restaurant Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time
Be able to thrive in a quick-paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Apply today!
Restaurant Assistant Manager
Assistant restaurant manager job in Whitehall, PA
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Training & development
Our franchise organization, is currently seeking energetic, friendly individuals to join our team! In this entry-level, hourly management position, you are cross-trained in all skill positions within the restaurant and gain knowledge of operational tasks including ordering, receiving, storage, and menu planning. You work closely with the General and Associate Managers and complete a one-year certification program including a series of modules designed to teach in-store management skills.Our franchise organization offers benefits designed to meet the particular needs of you and your family. Golden Corral offers paid training and the opportunity for upward mobility. We are looking for hardworking individuals with some restaurant management experience who want to grow and develop with a top company.Requirements:
1-2 years experience in the food service industry, preferably in a management capacity in a high volume restaurant with diversified menu offering.
Education and training associated with completion of a high school diploma and college coursework in hospitality or business is preferred.
Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying.
The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Golden Corral Corporate.
Auto-ApplyRestaurant Supervisor | Part-Time | Chickies & Petes - Allentown
Assistant restaurant manager job in Allentown, PA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Restaurant Supervisor is responsible for supervising the Restaurant team and ensuring the team meets and exceeds guests' expectations within their level of responsibility.
This role will pay an hourly rate of $17.00 to $20.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until December 5, 2025.
About the Venue
PPL Center is a state-of-the-art multipurpose arena in downtown Allentown, PA and home of the Lehigh Valley Phantoms. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region's largest events venue.
The amenities-packed PPL Center hosts more than 150 events each year, offering something for everyone, including the Lehigh Valley Phantoms, the AHL affiliate of the NHL Philadelphia Flyers, live concerts, family shows, trade shows, youth sports, high school and collegiate events, conferences, graduations, and so many more.
Chickie's & Pete's is a full-service bar and restaurant located within PPL Center, serving lunch Tuesday through Friday and open for events.
Responsibilities
Follow all Chickie's & Pete's service, operational, and company standards
Provide support to General Manager in daily operations of the restaurant
Ensures team members maintain knowledge of the menu and any specials being offered. Provides updates of any changes to the menu.
Supervises the team in maintaining a clean and presentable work area. Ensures the venues are stocked and prepared for service at all times
Complies and ensures compliance with liquor laws regarding alcohol service where applicable
Complies with all departmental food and franchise contractual agreements
Perform POS duties in regards to voids, comps, splitting checks, gratuities
Coordinates in troubleshooting technical problems with Point of Sale (POS) system, facilities, equipment etc., and contacts for appropriate support, as necessary
Provides on-going supervision and mentoring to team members
Monitors product quality and ensures high level of guest service
Must maintain excellent attendance and be available to work events and varied schedules per business need
Knowledge, Skills and Abilities:
Ability to handle cash accurately and responsibly.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
Ability to communicate with team members, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
Ability to clearly communicate, read and write in English.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Communicates in a positive, respectful manner to both internal and external guests.
Qualifications
High school diploma or GED
Must be 18+
1+ year supervisory experience as a supervisor/manager in a fast paced restaurant environment.
Experience working in a fast-paced, high volume food court, casual, buffet, and/or nightclub in a supervisory capacity is preferred.
Must acquire and maintain a valid Health Food Handlers Card, Alcohol Awareness Certification within 60 days of hire
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyAssociate Restaurant Manager
Assistant restaurant manager job in Wilson, PA
Job Details 024417 - LV Wilson Easton - Wilson, PA Associate Restaurant ManagerDescription
Reports to: Restaurant General Manager Directly Supervises: AGMs / Shift Managers / Team Members The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant. Focal points include:
• Driving excellence in customer service
• Maintaining company standards in product and facility specifications
• Supervising food handling procedures and operational processes
• Exercising basic, shift-to-shift financial control to meet the restaurant profit margin targets
In addition, the ARM assumes full responsibility for specific financial controls, crew training assignments and the screening of prospective employees under the direction of the RGM. The ARM directly performs hands-on operational duties and on an on-going basis trains employee, responds to customer service needs and role models appropriate skills and behaviors in the restaurant.
The candidate for ARM is someone that is considered promotable to RGM within a year and a half of assuming the ARM position. The candidate has demonstrated the leadership skills necessary to become an RGM with continued training and coaching. ARM's that do not show progress towards Individual Development Plan within the first year are subject to demotion or termination.
Principle Accountabilities
Customer Satisfaction/Product Quality
• Maintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards.
• Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards.
• Tracks, analyzes and resolves sources of customer complaints.
• Ensure that food safety standards are met.
Financial
• Develops and drives restaurant annual operating plan.
• Analyzes sales, labor, inventory and other controllable accounts on a continual basis and takes corrective action to meet or achieve margin and sales growth targets.
• Trains and mentors subordinates on financial analyses and profitability tips for the restaurant.
• Develops store CAPEX requests and is the principle interface with all vendors.
Operations
• Ensures that facilities and equipment are maintained to Company standards.
• Monitors inventory, food preparation and order fulfillment daily to ensure adherence to company standards
• Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals.
• Oversees development and revision of weekly management and crew schedules.
Human Resources
• Directs all restaurant level HR activity including:
• Personal accountability for crew hiring decisions
• Learning Zone planning and execution
• Performance management
• Compensation
• Employee relations issues up to and including termination
• Provides hands-on training for management staff in advanced Learning Zone modules and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities.
• Develops and monitors staffing plans and directs crew sourcing activities.
• Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all company, state and federal workplace regulations.
Success Measures
• Achievement of restaurant annual operating plan
• Margin improvement over previous year sales growth
• Weekly/Period restaurant performance in sales, labor, and COGS
• PRC results and DISSAT scores
• Learning Zone certification levels, crew turnover and staffing levels
Qualifications
Knowledge and Skill Requirements
Delivers Excellence in Customer Service
Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance.
Team Leadership
Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model.
Business Savvy
Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets.
Team Development
Identifies appropriate staff development needs and action plans and ensure time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress.
Restaurant Operations
Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards.
Educational Attainment/Experience Requirements
High school diploma or GED.
Supervisory experience in either a food service or retail environment
Demonstrated ability to maintain financial controls and coach and train hourly employees.
Proven ability to drive customer satisfaction, financial performance and employee satisfaction.
Disclaimer
The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).