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  • Hotel General Manager - Hampton Inn & Suites Buffalo Airport

    Manga Hotel Group

    Assistant store manager job in Cheektowaga, NY

    Manga Hotel Group is a private company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6000 rooms across Canada and in the United States, 18 food and beverage outlets and 7 residential properties with a number of new properties and developments in the pipeline. Manga Hotels is dedicated to superior service and growth. With an ethos that excellence goes beyond meeting expectations - we go the extra mile to exceed expectations. Our expertise goes beyond bricks and mortar and guest satisfaction is our number one goal. None of this is possible without a strong team to facilitate and support the company's continued growth. As Manga Hotels continues to expand, we are actively seeking talented individuals to join our growing team. We are looking for a dynamic, experienced, high energy Hotel General Manager who will direct the day-to-day operations and activities and lead the 101-room Hampton Inn & Suites Buffalo Airport. Responsibilities include, but are not limited to, the following: Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction. Understand P&L statements and react with impactful strategies for property success. Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement. Direct the leadership team in the development and implementation of hotel-wide strategies. Create a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve results. Be highly visible and interface with guests on a regular basis to obtain feedback on quality of service levels and overall satisfaction. Analyze service issues and identify trends. Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results. Review sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the property in the market. Support the sales strategy and encourage leadership team to develop effective revenue management strategies and set goals that will drive the property's financial performance. Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies. Responsible for monthly and weekly revenue/expense forecasting. Participate in preparing annual revenue and expense budgets. Follow company policies and procedures at all times. Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service. Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service. We are looking for a Hotel General Manager with at least 5 years of experience at a property with over 120 rooms and Marriott or Hilton experience is preferred. Job Type: Full-time Benefits: Dental insurance Vision insurance Schedule: Monday to Friday Weekend availability Ability to commute/relocate: 4219 Genesee St. Cheektowaga, New York Work Location: In person This posting is for an existing vacancy.
    $63k-98k yearly est. 1d ago
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  • General Manager

    Ith Hospitality

    Assistant store manager job in Aurora, NY

    We are looking for a dedicated and experienced manager to fill our General Manager Position. We are looking for someone who is desiring a permanent home with a long term commitment. The job details areas follows: The General Manager runs the shift when present barring other unforeseen meetings or interviews he may be conducting. The General Manager when acting as MOD works through his area supervisors (The Kitchen Lead and FOH Lead). The Kitchen Lead and FOH Lead Manages their Area and reports back to the MOD who is either the GM or Shift Lead depending on the schedule. The Kitchen Lead and FOH Lead control breaks and flow of their areas whether that be seating guests in front or processing tickets in the back for example. Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Responsibilities: Supervise the operation of the facility, including customer-facing and back areas. Manage staff members, create weekly schedules, and assign tasks. Motivate staff to meet individual and team goals for sales and customer satisfaction. Lead new hire orientation. Provide ongoing training and coaching to employees. Establish a culture of excellent customer service. Greet and assist customers. Efficiently resolve conflicts among staff members and between customers and staff Monitor inventory and maintain product stock. Oversee the receiving of products and supplies. Maintain equipment and arrange for regular upkeep and maintenance. Ensure that all areas are clean, tidy, and well-maintained. Direct opening and closing procedures; delegate tasks to staff members. Perform cash handling, reconciliation, credit card processing, and banking duties. Monitor budget and supervise spending. Enforce compliance with safety policies and regulations. Communicate with ownership regarding operations and personnel. Report on employee attendance, productivity, and daily operations Develop strategies to reduce expenses and maximize revenue. Perform operational and managerial duties including the completion of all checklists and prep lists. xevrcyc JB.0.00.LN General Manager ,General Management
    $62k-119k yearly est. 2d ago
  • General Manager & Principal Engineer

    RCM Technologies, Inc. 4.2company rating

    Assistant store manager job in Amherst, NY

    Reports to Executive Management Full-time Salaried Management Buffalo, NY RCM Thermal Kinetics, a division of RCM Technologies, provides process development, engineering, and supply of technologies and equipment for distillation, evaporation, molecular sieve adsorption, scrubbers, and a wide range of separations technologies. Thermal Kinetics supports multiple industries including renewable energy and chemicals extending through detailed design through commissioning, and startup of process plants, delivering both modular shop-built and field-installed systems. RCM contracts with suppliers and outsources its equipment fabrications to capable shops in various geographies. RCM is seeking to hire an experienced General Manager and Principal Engineer to lead its team in Amherst, NY. RCM Technologies acquired the Thermal Kinetics Engineering company in 2018 to expand its process and industrial engineering capabilities, particularly through technology, patents, and intellectual property. This position requires managing the existing OEM-driven business and transforming a mostly chemical process focused group into a full-service engineering firm. Current core capabilities stem from a portfolio of patents commercialized in the fuel ethanol and renewable energy industries. Core capabilities encompass most of the common separations unit operations as listed previously plus work in crystallization and a few chemical reaction systems. Position Summary The General Manager is responsible for the overall strategic direction, operational management, and financial performance of Thermal Kinetics business unit. This includes overseeing project delivery, managing client relationships, driving business development, and supervising engineering staff. The manager ensures projects are completed on time, within budget, and to the highest quality standards while also fostering a culture of innovation, safety, and continuous improvement. Key Responsibilities Business Transformation & Growth Develop and execute transformation strategy: Create and implement a comprehensive plan to transition the firm from a primary focus on process engineering to offering a full range of engineering services, including mechanical, electrical, instrumentation, civil/structural, and project management capabilities. Identify and develop new service lines: Identify new service opportunities within existing core business and clients. Promote engineering services for local and regional industrial and chemical sectors. Operational & Financial Leadership Team Leadership & People Development Strategic hiring and upskilling: Identify staffing and skill gaps necessary for the transition and develop a strategy to address them. This will involve coordinating with other engineering offices and recruiting experienced engineers from various disciplines and creating professional development programs to cross-train existing staff and build the firm's new capabilities. Create and implement change management: Communicate the strategic vision and manage the organizational changes required for the transformation. Build a culture that embraces new challenges and fosters collaboration across different engineering disciplines. Manage operational change: Establish the new internal processes, workflows, and procedures required for a full-service firm, such as integrating multi-disciplinary teams on projects and managing a broader scope of services.Business Development & Client Relations Represent the firm's new capabilities: Act as the external face of RCM Thermal Kinetics. Represent its expanded capabilities to clients, industry groups, and at conferences to generate interest and new business. Manage strategic partnerships: Identify and secure partnerships with other firms or contractors to augment capabilities during the transition phase, ensuring the firm can deliver on its new "full-service" promises. Marketing and Sales: With sales staff direct identification of new market opportunities, grow the client base, and expand the firm's service offerings. Trade Events and Outreach: With key engineering staff and sales team represent the firm in professional organizations, with clients, and at industry events to build and maintain positive relationships. Strategic Planning: Develop and execute short-term and long-term strategic business plans to achieve company goals for growth, revenue, and profitability. Budget and Financial Management: In coordination with the CFO and his team prepare and oversee departmental budgets, manage financial forecasting, and review profit and loss reports. Project Contracting: Supervise and assist as needed Projects Managers and the Proposal Manager to manage contracts, prepare proposals and bids, and negotiate agreements with clients and partners. Provide mentorship, coaching, and professional development opportunities to team members to foster growth and improve performance. Conduct performance reviews, set clear goals, manage resource allocation to maximize team efficiency, and promote professional development and cross-training to build a versatile engineering team. Recruit, mentor, and cultivate a positive and collaborative work environment that encourages teamwork, high morale, and technical excellence. Technical & Quality Oversight Maintain a deep understanding of the firm's technical services and industry trends to guide strategic decisions and drive innovation. Direct and review engineering designs and changes, ensuring technical accuracy and soundness of methods used by staff. Oversee quality assurance and quality control (QA/QC) processes for all project deliverables, ensuring the team's work complies with all relevant industry standards, regulations, and safety codes. Required Qualifications Bachelor's degree in an engineering discipline (e.g., Civil, Mechanical, Electrical, or related). Master's degree in engineering management or an MBA is preferred. Minimum 15+ years of progressive experience in an engineering field, including 5-7 years in managerial or leadership roles with P&L responsibility. Professional Engineering (P.E.) license is required, in addition to proven experience in managing engineering operations, project delivery, and resource allocation. Demonstrated success in business unit leadership, client development, and organizational transformation. Expert-level technical knowledge relevant to the firm's specific engineering services. Proficiency with industry-standard software, such as computer-aided design (CAD) programs, project management software (e.g., MS Project). Strong analytical skills for evaluating technical information and complex problems. Skills and Competencies Leadership: Demonstrated ability to motivate, develop, and direct technical teams. Communication: Excellent written and oral communication skills to convey complex information to a variety of technical and non-technical audiences. Problem-Solving: Exceptional critical thinking and decision-making skills to address project-related issues. Strategic Thinking: Strong ability to build effective relationships with clients, team members, and senior management. Organizational: Proven ability to manage multiple projects, budgets, and schedules simultaneously. Client Development: Track record of building and expanding client relationships in industrial and chemical markets. RCM Technologies, Inc. RCM Technologies, Inc. (RCMT) is a premier single-source provider of engineering, business and technology solutions. Since 1971, RCMT's core strengths and expertise are a result of decades of delivering operational and engineering excellence across multiple industries such as Healthcare, Aerospace & Defense, Energy, Process & Industrial, Life Sciences, Data and Solutions. RCM Engineering Services division is a comprehensive Engineering/Architectural design and construction management firm providing clients with total solutions for their project needs. RCM provides the highest quality services in all engineering disciplines to utility, commercial, and industrial customers. At RCM, we believe the key to success is working with our clients to define the correct technical staff and resources necessary to assure each project phase can be executed within the client's guidelines. This requires technical personnel with a depth of experience in all phases of project execution. Over 510+ Engineers and Technical Designers on our staff ready to support our clients with their routine and complex engineering needs. Experienced, multi-discipline project teams offer the full range of comprehensive services necessary to successfully execute all aspects of power delivery, generation, commercial and industrial projects. Proven project management skills and tools are applied to all tasks to achieve budget and schedule commitments. Highly responsive, flexible, and cost-effective total solutions consistently delivering results that exceed our customers' expectations. Competitive Salary offered, along with benefits such as 401k, Stock Purchase Plan, Health, Dental and more. Salary and Title are commensurate with experience. Equal Opportunity Statement RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Disclaimer This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
    $106k-181k yearly est. 5d ago
  • Full-Time Assistant Store Manager

    Aldi 4.3company rating

    Assistant store manager job in West Seneca, NY

    When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Position Type: Full-Time Average Hours: 38 hours per week Starting Wage: $27.00 per hour Wage Increase: Year 2 - $28.00 per hour Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation * Assists the direct leader with developing and implementing action plans to improve operating results * Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results * Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance * Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees * Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position * Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued * Participates in the interviewing process for store personnel * Communicates information including weekly information, major team milestones, developments, and concerns * Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses * Ensures an appropriate resolution of operational customer concerns in their direct leader's absence * Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order * Maintains store cleanliness standards and proper store signage at all times * Assists the direct leader with maintaining proper stock levels through appropriate product ordering * Merchandises product neatly to maximize sales * Ensures the quality and freshness of products for sale and accuracy of product signage * Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees * Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary * Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business * Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data * Other duties as assigned Physical Demands: * Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights * Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store * Must be able to perform duties with or without reasonable accommodations Job Qualifications: * You must be 18 years of age or older to be employed for this role at ALDI * Ability to work both independently and within a team environment * Ability to provide and lead others to provide prompt and courteous customer service * Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports * Ability to interpret and apply company policies and procedures * Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments * Ability to evaluate and drive performance of self and others * Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses * Ability to operate a cash register efficiently and accurately * Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards * Excellent verbal and written communication skills * Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail * Meets any state and local requirements for handling and selling alcoholic beverages Education and Experience: * High School Diploma or equivalent preferred * A minimum of 3 years of progressive experience in a retail environment * A combination of education and experience providing equivalent knowledge * Prior management experience preferred
    $27-28 hourly 7d ago
  • PT Customer Experience Admin Coworking

    Serendipity Labs 3.8company rating

    Assistant store manager job in Buffalo, NY

    At Serendipity Labs we have prided ourselves on creating a business that is an extension of the corporate workplace. Trusted with some of the largest and smallest companies around, we provide flexible workplace solutions and have created a national network of safe, comfortable, well designed, and professional work environments for businesses of all types and sizes to call their own. We do all of this by blending really great places to work with 5-star service delivered by a well-trained, experienced and people focused team. It is workplace as a service. As we expand our network of locations, we are looking for the next best talent to join our team. This is a fast-moving industry that requires passionate, engaging, high energy individuals that stand out in a crowd and that our members will enjoy interacting with every day. This is the perfect role for anyone aspiring to or have run their own business unit and those who can combine a love for hospitality and managing a team with the challenge of achieving revenue and business goals. Your Future Role: Experience Coordinator Do you enjoy creating lasting impressions and building long-term professional relationships? Do you have an engaging personality and love for hospitality? Are you fulfilled by the opportunity to contribute to someone's day in small, but profound ways? All of this will help you deliver an exceptionally high standard of personal customer service to our members and guests each day as an Experience Coordinator! You are the team member that our members see every day, and the backbone of our daily operations. Seamless event execution, professional appearance and friendly, courteous demeanor are all essential ingredients in being successful in this role, as is the ability to think ahead and anticipate people's needs. You love people and people love you. All this can be accomplished by: Providing a warm and professional welcome to visitors and users of the lab at reception. Effectively handling phone and in person requests for assistance. A keen attention to detail to anticipate Member needs. Opening and closing the lab location so that its ready for business and meeting our brand standards. Properly stocking and maintaining the appearance of the lab including reception, meeting rooms, Café, Member and common areas. Light cleaning duties with strong attention to detail to ensure the Lab is always up to brand standard for our Members. Assisting in delivering Meeting & Events booked into the lab including set-up, catering, and clean-up. Creating a community through contributions to member events and fostering ways to engage members and the local community. Generating interest in the lab by assisting with certain local marketing activities. Knowing the Lab's Members to ensure the best possible handling of requests, visitors, and service requirements. Updating, charging, and maintaining accurate member information in billing software. Being knowledgeable of all other lab locations, our products and services, and acting as a brand champion. Serving as backup to other similar positions at other Serendipity Lab locations nearby (if applicable) Requirements: Reasoning, remembering, mathematics, appropriate language (written and verbal) ability. Support and interact with members, visitors and lab staff Hearing - Ability to receive detailed information through oral and telephone communication. Talking - Clearly expresses ideas by means of spoken word. Ability to sit, stand, type and view a computer screen for extended periods of time (covers repetitive motions and vision) Ability to perform low impact physical tasks, such as use of stairs, stooping, walking, pushing, pulling, and lifting. Regular usage of stairs if required at the location. Essential Knowledge, Skills, and Abilities: Demonstrate a positive, pleasant, and professional demeanor with exceptional customer service skills Experience in delivering a high level of hospitality and handling customer service request Strong organizational and communication skills, ability to prioritize workload and work efficiently with minimal supervision A high attention to detail and being keen to deliver great experiences Being a self starter but being open and willing to take direction Knowledge of Microsoft Office suite, including Word, Excel and Outlook Planning, managing, and executing events or meetings High School Diploma or equivalent Minimum 1 year experience in a hospitality position Employment is contingent upon successful completion of all applicable pre-employment screenings, conducted in compliance with local, state, and federal laws.
    $50k-109k yearly est. Auto-Apply 60d+ ago
  • Customer Experience Supervisor

    Your Online Marketplace

    Assistant store manager job in East Aurora, NY

    YourOnlineMarketplace (YOM) is a tech startup company based in East Aurora, New York - just 20 minutes outside of Buffalo. We specialize in e-commerce and are positioning ourselves for continued strategic growth. At YOM, we pride ourselves upon offering a flexible and creative culture. We feel strongly about: Being an excellent communicator because our employees play a key role in ensuring a seamless customer experience through regular collaboration with internal and external stakeholders. Understanding the whole business because our employees are empowered to collaborate with one another in an effort to continually improve the efficiency of our customer-focused operations, which requires an understanding of how it all fits together. Having a strong attention to detail because our top priority is to deliver a smooth and efficient online shopping experience for our e-commerce consumer base. Being in the know of music, literature, and Hollywood trends because you'll have the opportunity to brainstorm and imagine product mixes that fit the needs and interests of our e-commerce consumer base. Job Description We are seeking a full-time Customer Experience Supervisor to join our operations. We're looking for a sharp, ambitious, creative and goal-driven problem solver to join our business. Key Responsibilities: Answering customer service inquiries over email based system and phone Act as the primary liaison with customers utilizing current system to process and track customer issues, change orders, returns, exchanges and buyer refunds Arrange for the return of any damaged / defective products to our suppliers including follow-up procedures to ensure that replacement products are received and refunds are properly credited to our company accounts Collaborate with other functions to develop product mix offerings Continually implement improved processes and procedures for managing interactions with customers and ensuring credits/re-shipments from suppliers Other duties as assigned including notifying customers when orders are shipped, cross-training in other departments, as well as administrative projects and related tasks to improve the overall quality and profitability of our company Extensive training and on-boarding will be provided to ensure your comfort and success. Benefits include paid holidays and an employer matching retirement plan. Hours are 9am-5pm Monday-Friday with some flexibility and the possibility of additional hours during peak sale seasons. Qualifications Requirements: Previous leadership experience Basic computer competency Strong capacity for problem-solving and developing creative solutions Willingness to learn new computer programs and systems Preferred Qualifications: Associates or bachelors degree (exceptional candidates with equivalent experience will also be considered) Previous customer service experience and/or e-commerce experience is helpful Additional Information All of your information will be kept confidential according to EEO guidelines.
    $61k-118k yearly est. 22h ago
  • Cheektowaga Part time Customer Experience Manager

    Michaels 4.2company rating

    Assistant store manager job in Cheektowaga, NY

    Store - BUFF-CHEEKTOWAGA, NYDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $16.50 - $22.50 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $16.5-22.5 hourly Auto-Apply 22d ago
  • Customer Experience Coordinator

    Marshalls of Ma

    Assistant store manager job in Amherst, NY

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1569 Niagara Falls S400 Location: USA Marshalls Store 0854 Amherst NYThis position has a starting pay range of $16.50 to $17.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $16.5-17 hourly 5d ago
  • District Manager -W1909

    OSL Retail Services

    Assistant store manager job in Niagara Falls, NY

    DISTRICT MANAGER At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you're looking for a place where your talents are valued, your ideas matter, and your career can grow, we'd love to meet you. Where You'll Make an Impact - As the District Manager, you'll inspire our in-store teams to operate to perfection, shift sales into high gear, and make every customer feel like a VIP. You also have an entrepreneurial spirit and a proven record in developing business targets and employees. Put your Skills into Motion by - Managing, developing and energizing your dedicated district of prime retail locations, reporting directly to the Regional Sales Director Supercharge sales by recruiting, training, assigning, scheduling, coaching, and mentoring your district's awesome sales team Creating game-changing strategies for high-performing and underperforming locations Managing staffing levels at all locations Following procedures for on-boarding and off-boarding all employees as outlined by Operations and Human Resources Visiting stores in person to build face-to-face relationships and ensure everyone following policy Leading by example with integrity and professionalism to create a collaborative, open-door, team-first culture What You Bring to The Table - Amazing communication and presentation skills, as well as great people skills to train, motivate and manage a team Strong management, coaching, and leadership experience at a retail organization A minimum of 3 years of multi-unit experience Ability to strategically recruit, select and hire awesome, super-driven team members including team leads and sales associates, along with a sound people management strategy Powerful organization and planning skills to schedule people and manage urgent priorities in real time and in a detail-focused and results-driven way Strong understanding of the fundamentals of recruitment, human resources, coaching, performance management and state/local employment standards. A track-record of taking sales and service to a new level while keeping operational standards sky high Proven ability to manage district fiscal budgets, forecast sales and retail metrics Computer smarts, including Microsoft Office (Word, Excel, Outlook) Flexibility to work beyond traditional business hours, including holidays, evenings and weekend, as needed (We believe in balance, but also going the extra mile when necessary!) Let's Talk Perks? Generous time off: Start with 3 weeks of vacation, plus extra flex days to recharge. Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care. Retirement support: Company-sponsored 401K plan to help build your financial future. Fully Remote: Work where you're most productive-no commute required. Top-tier tools: Best-in-class systems and equipment so you can do your best work. OSL Cares: Opportunities to give back through community and charity initiatives. WE at OSL: Supporting women's empowerment and leadership. Career growth: Ongoing training, development, and programs to help you advance. Award-winning culture: Proud to be one of Canada's Best Managed Companies for 8 years running - now a Platinum Club member. Invested in you: Structured employee development programs designed to help you thrive. Perks & Discounts: Enjoy savings on electronics, fitness memberships, and more through exclusive employee programs. Culture & Connection: Stay engaged with regular company-wide town halls, team-building events, etc. Committed to Sustainability: We take environmental responsibility seriously by partnering with certified electronic recycling organizations to reduce our ecological footprint. Internal candidates must meet the following criteria: 6 months in current position Meeting all performance expectations Discuss with their Manager prior to applying for the position. Ready to bring your talent to a team where your impact matters? Apply today - we can't wait to meet you! We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    $82k-135k yearly est. Auto-Apply 10d ago
  • District Manager -W1909

    OSL Retail Services Corporation

    Assistant store manager job in Niagara Falls, NY

    DISTRICT MANAGER At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you're looking for a place where your talents are valued, your ideas matter, and your career can grow, we'd love to meet you. Where You'll Make an Impact - As the District Manager, you'll inspire our in-store teams to operate to perfection, shift sales into high gear, and make every customer feel like a VIP. You also have an entrepreneurial spirit and a proven record in developing business targets and employees. Put your Skills into Motion by - Managing, developing and energizing your dedicated district of prime retail locations, reporting directly to the Regional Sales Director Supercharge sales by recruiting, training, assigning, scheduling, coaching, and mentoring your district's awesome sales team Creating game-changing strategies for high-performing and underperforming locations Managing staffing levels at all locations Following procedures for on-boarding and off-boarding all employees as outlined by Operations and Human Resources Visiting stores in person to build face-to-face relationships and ensure everyone following policy Leading by example with integrity and professionalism to create a collaborative, open-door, team-first culture What You Bring to The Table - Amazing communication and presentation skills, as well as great people skills to train, motivate and manage a team Strong management, coaching, and leadership experience at a retail organization A minimum of 3 years of multi-unit experience Ability to strategically recruit, select and hire awesome, super-driven team members including team leads and sales associates, along with a sound people management strategy Powerful organization and planning skills to schedule people and manage urgent priorities in real time and in a detail-focused and results-driven way Strong understanding of the fundamentals of recruitment, human resources, coaching, performance management and state/local employment standards. A track-record of taking sales and service to a new level while keeping operational standards sky high Proven ability to manage district fiscal budgets, forecast sales and retail metrics Computer smarts, including Microsoft Office (Word, Excel, Outlook) Flexibility to work beyond traditional business hours, including holidays, evenings and weekend, as needed (We believe in balance, but also going the extra mile when necessary!) Let's Talk Perks? Generous time off: Start with 3 weeks of vacation, plus extra flex days to recharge. Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care. Retirement support: Company-sponsored 401K plan to help build your financial future. Fully Remote: Work where you're most productive-no commute required. Top-tier tools: Best-in-class systems and equipment so you can do your best work. OSL Cares: Opportunities to give back through community and charity initiatives. WE at OSL: Supporting women's empowerment and leadership. Career growth: Ongoing training, development, and programs to help you advance. Award-winning culture: Proud to be one of Canada's Best Managed Companies for 8 years running - now a Platinum Club member. Invested in you: Structured employee development programs designed to help you thrive. Perks & Discounts: Enjoy savings on electronics, fitness memberships, and more through exclusive employee programs. Culture & Connection: Stay engaged with regular company-wide town halls, team-building events, etc. Committed to Sustainability: We take environmental responsibility seriously by partnering with certified electronic recycling organizations to reduce our ecological footprint. Internal candidates must meet the following criteria: 6 months in current position Meeting all performance expectations Discuss with their Manager prior to applying for the position. Ready to bring your talent to a team where your impact matters? Apply today - we can't wait to meet you! We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    $82k-135k yearly est. Auto-Apply 8d ago
  • District Manager -W1909

    OSL Retail

    Assistant store manager job in Niagara Falls, NY

    DISTRICT MANAGER At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you're looking for a place where your talents are valued, your ideas matter, and your career can grow, we'd love to meet you. Where You'll Make an Impact - As the District Manager, you'll inspire our in-store teams to operate to perfection, shift sales into high gear, and make every customer feel like a VIP. You also have an entrepreneurial spirit and a proven record in developing business targets and employees. Put your Skills into Motion by - * Managing, developing and energizing your dedicated district of prime retail locations, reporting directly to the Regional Sales Director * Supercharge sales by recruiting, training, assigning, scheduling, coaching, and mentoring your district's awesome sales team * Creating game-changing strategies for high-performing and underperforming locations * Managing staffing levels at all locations * Following procedures for on-boarding and off-boarding all employees as outlined by Operations and Human Resources * Visiting stores in person to build face-to-face relationships and ensure everyone following policy * Leading by example with integrity and professionalism to create a collaborative, open-door, team-first culture What You Bring to The Table - * Amazing communication and presentation skills, as well as great people skills to train, motivate and manage a team * Strong management, coaching, and leadership experience at a retail organization * A minimum of 3 years of multi-unit experience * Ability to strategically recruit, select and hire awesome, super-driven team members including team leads and sales associates, along with a sound people management strategy * Powerful organization and planning skills to schedule people and manage urgent priorities in real time and in a detail-focused and results-driven way * Strong understanding of the fundamentals of recruitment, human resources, coaching, performance management and state/local employment standards. * A track-record of taking sales and service to a new level while keeping operational standards sky high * Proven ability to manage district fiscal budgets, forecast sales and retail metrics * Computer smarts, including Microsoft Office (Word, Excel, Outlook) * Flexibility to work beyond traditional business hours, including holidays, evenings and weekend, as needed (We believe in balance, but also going the extra mile when necessary!) Let's Talk Perks? * Generous time off: Start with 3 weeks of vacation, plus extra flex days to recharge. * Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care. * Retirement support: Company-sponsored 401K plan to help build your financial future. * Fully Remote: Work where you're most productive-no commute required. * Top-tier tools: Best-in-class systems and equipment so you can do your best work. * OSL Cares: Opportunities to give back through community and charity initiatives. * WE at OSL: Supporting women's empowerment and leadership. * Career growth: Ongoing training, development, and programs to help you advance. * Award-winning culture: Proud to be one of Canada's Best Managed Companies for 8 years running - now a Platinum Club member. * Invested in you: Structured employee development programs designed to help you thrive. * Perks & Discounts: Enjoy savings on electronics, fitness memberships, and more through exclusive employee programs. * Culture & Connection: Stay engaged with regular company-wide town halls, team-building events, etc. * Committed to Sustainability: We take environmental responsibility seriously by partnering with certified electronic recycling organizations to reduce our ecological footprint. Internal candidates must meet the following criteria: * 6 months in current position * Meeting all performance expectations * Discuss with their Manager prior to applying for the position. Ready to bring your talent to a team where your impact matters? Apply today - we can't wait to meet you! We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    $82k-135k yearly est. Auto-Apply 9d ago
  • Assistant Store Manager

    Francesca's Holdings 4.0company rating

    Assistant store manager job in Centerville, NY

    We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. Establishing open, candid, and trusting professional relationships with your team. Operations & Visual Supporting and enforcing company policies and procedures fairly and consistently. Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available for FT positions This opportunity offers a starting wage of $18.50 per hour. Paid Parental Leave Position Requirements Previous supervisory experience, preferably in a specialty retail store Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
    $18.5 hourly Auto-Apply 60d+ ago
  • Retail Store Manager WILLIAMSVILLE | Main St

    Imobile 4.8company rating

    Assistant store manager job in Williamsville, NY

    Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. What you'll do in your role? Lead by example, demonstrating all the things it takes for your team to head to the top: * Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives. * Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Finally, you'll make sure your store is always at its best! Approaching service and sales needs with patience, honesty and empathy. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! * Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the company's success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * Leadership! * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. * Being effective with operational, financial and performance management. * Amazing communication skills, to your team and customers. * Prior wireless sales experience. What's in it for you? * Employee Stock Ownership Program (ESOP) * Competitive salary pay * Bonus earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees What "must haves" do you need? * Be at least 18 years of age * Wireless sales experience * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (45 hours) availability Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************
    $37k-66k yearly est. 28d ago
  • Assistant Store Leader

    Tapestry, Inc. 4.7company rating

    Assistant store manager job in Niagara Falls, NY

    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Job Title: Assistant Store Leader (Manager) Primary Purpose: The successful individual will leverage their proficiency in retail to… Client & Service Expert: Development of business driving initiatives that build a repeat business or that attracts a new customer. Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate. Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories. Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. Leadership Presence/Steward of Talent: Assist Store Manager with the achievement of financial success through improvement of measurable results that positively impact the store performance. Responsible for assuming the Store Manager role in manager's absence. Lead by example with the achievement of personal sales goals. Educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized. Ability to network in the community to ensure open positions are filled efficiently with little impact to the business. Conduct ongoing review and assessment of employee performance. Building Brand Equity: Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. Ensure brand and operating standards are met to support brand consistency. Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained. Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to Store Manager in order to increase customer service and sales. Operational Excellence: Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. Assist Store Manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants. Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets. Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory The accomplished individual will possess... Professional sales development and exceptional interpersonal skills Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base Ability to analyze selling reports, identify business trends and react quickly to the needs of the business Comfortable in making decisions and mediating conflict within a team-environment Proficient in windows-based software such as excel, word and outlook An outstanding professional will have... Minimum 3 years management experience in a comparable retail environment College degree preferred Prior luxury goods experience preferred Physical Requirements... Available to work store schedule, as needed, including evenings and weekends Standing for extended periods of time Able to safely lift boxes up to 40 pounds Comfortable climbing ladders Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Kate Spade at ****************** Work Setup BASE PAY RANGE $22.00 TO $30.50 *Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations. General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 124737
    $22-30.5 hourly 14d ago
  • Assistant Store Manager - Union and Wehrle

    Crosby's Reid Stores

    Assistant store manager job in Cheektowaga, NY

    Available! At Crosby's, we're dedicated to brightening our customers' days with every visit. As a leader in our stores, you'll embody our commitment to delivering an Amazing Customer Experience. Join a team where collaboration, dedication, and a welcoming environment are at the heart of everything we do. Why Choose Crosby's? Medical Insurance with Employer Contribution Voluntary Dental Insurance Daily Fuel Discounts Life Insurance - Company Paid 401K & Paid Time Off Leadership Paid Training Program Career Growth Opportunities! Company Discounts Scholarship Opportunity and Tuition Reimbursement Employee Assistance Program - Company Paid About the Role: As an Assistant Store Manager at Crosby's, you'll oversee the daily operations of our convenience store, ensuring it runs smoothly, efficiently, and safely. From supervising our dedicated team to upholding our standards for fresh food offerings and customer service excellence, you'll play a pivotal role in maintaining our reputation for quality and customer satisfaction. Responsibilities: Provide exceptional customer service and lead by example Maintain high standards for fresh food preparation and delivery Train and develop store personnel to foster a positive team environment Ensure a clean, organized, and inviting store atmosphere Assist in managing daily store operations and reporting tasks Monitor sales trends and implement strategies for improvement Ensure compliance with company policies and regulatory requirements Build and maintain positive relationships with vendors Minimum Qualifications Experience preferred 21 years of age Valid Driver's license Reliable transportation Join Crosby's Today: If you're passionate about customer service, leadership, and creating a positive impact within your community, Crosby's offers a fulfilling career path with ample opportunities for growth and development. Take the next step in your career and apply today! Note: This job description may evolve to meet the changing needs of our business and community.
    $45k-58k yearly est. 3d ago
  • Assistant Store Manager Cosmoprof

    SBH Health System 3.8company rating

    Assistant store manager job in Buffalo, NY

    Cosmo Prof Job Title: Assistant Manager Essential Function Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present. Primary Duties 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands. 30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging. 30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects. 10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution. Knowledge, Skills/Abilities and Requirements High School Diploma or equivalent Must 18 years of age or older Minimum 3+ years retail sales/customer service experience preferred At least 1+ year(s) prior management experience preferred Ability to lead or support a team of associates to meet business objectives Can effectively communicate with team and management Must have scheduling availability to meet the needs of the business Cosmetology license desirable, but not required Competencies Passionate Learner Desire to grow and learn Flexible Agile Adapter Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations Talent Builder Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success Effective Communicator Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment Team Builder Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion. Customer Focused Partner Understands and works to meet the needs of external and internal customers Results Driver Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed. Strategic Thinker Demonstrates vision and broad perspective to drive business performance Big Picture Thinker Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate. Problem Solver Decision Maker Analyzes information and objectively evaluates alternatives to make sound decisions Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor Task Level High Departmental/Division Level High Project Level High Consultative Level High The amount of discretion or freedom this position has Strict Adherence to Guidelines Interprets and Adapts Guidelines Develops and Implements Guidelines Working Conditions / Physical Requirements The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
    $50k-60k yearly est. Auto-Apply 10d ago
  • Assistant Store Manager

    Genpt

    Assistant store manager job in Attica, NY

    Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you: Responsibilities Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability Know how to provide daily leadership and create and sustain a culture of employee engagement Know the importance of partnering with your teammates in order to drive company owned store initiatives Care about people and profit Want to join a team where you can learn and grow your career the opportunities are endless! A Day in the life: Lead a successful team, support the store manager, and manage in our fast-paced retail stores Manage store operations to maximize sales, profits and customer service Build, coach, train and engage crew team to deliver superior levels of customer care and business results Inventory protection, asset management, operational and safety issues Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone Qualifications High school diploma or equivalent. Technical or trade school courses or degree completion Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive Passion for delivering customer care and building long term relationships Thrive off of working in a very fast paced and complex environment Knowledge of cataloging and/or inventory management systems Ability to lift 60lbs in some situations And if you have this, even better: Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience Entirely customer-centric (external/internal) ASE Certifications NAPA Know How Why NAPA may be the right place for you: Outstanding health benefits and 401K Stable company. Fortune 200 with a family feel Company Culture that works hard, yet takes care of employees Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team This position offers an hourly pay of $18.50. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process. Benefits: Health Insurance: Comprehensive medical, dental, and vision plans. Retirement Plan: 401(k) with company match. Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $18.5 hourly Auto-Apply 11d ago
  • Assistant Store Manager - Ellicottville , NY

    Crosby's Reid Stores

    Assistant store manager job in Ellicottville, NY

    **Increased Starting Rate-of-Pay: $20.00/hr.**** $500 Sign-on Bonus! ** Join Our Team at Crosby's - Assistant Store Management Position Available! At Crosby's, we're dedicated to adding a smile to our customers' days with every visit. As a leader in our stores, you'll embody our commitment to delivering an Amazing Customer Experience. Join a team where collaboration, dedication, and a welcoming environment are at the heart of everything we do. Why Choose Crosby's? Medical Insurance with Employer Contribution Full and Part Time positions available Daily Fuel Discounts Upon Hire - Immediate, Company Paid Training On-Demand Pay Voluntary Dental Insurance Life Insurance - Company Paid 401K & Paid Time Off Leadership Paid Training Program Career Growth Opportunities! Company Discounts Scholarship Opportunity and Tuition Reimbursement Employee Assistance Program - Company Paid About the Role: As an Assistant Store Manager at Crosby's, you'll oversee the daily operations of our convenience store, ensuring it runs smoothly, efficiently, and safely. From supervising our dedicated team to upholding our standards for fresh food offerings and customer service excellence, you'll play a pivotal role in maintaining our reputation for quality and customer satisfaction. Responsibilities Provide exceptional customer service and lead by example Maintain high standards for fresh food preparation and delivery Train and develop store personnel to foster a positive team environment Ensure a clean, organized, and inviting store atmosphere Assist in managing daily store operations and reporting tasks Monitor sales trends and implement strategies for improvement Ensure compliance with company policies and regulatory requirements Build and maintain positive relationships with vendors Essential Functions Ability to sit, stand, bend, stoop, and reach for long periods of time. Proficient in basic math to handle cash transactions, shift reports and vendor check-ins. Visual acuity to check identification. Be able to lift up to 50 pounds. Be able to tolerate exposure to gasoline fumes and cleaning products. Be able to enter and work in a cooler with a temperature of 34 degrees up to 60 minutes at a time. Minimum Qualifications Experience preferred 21 years of age Valid Driver's license Reliable transportation *Join Crosby's Today: If you're passionate about customer service, leadership, and creating a positive impact within your community, Crosby's offers a fulfilling career path with ample opportunities for growth and development. Take the next step in your career and apply today! Note: This job description may evolve to meet the changing needs of our business and community. Salary Description $20.00-$22.00
    $20 hourly 5d ago
  • Retail Store Manager BATAVIA | Lewiston Rd

    Imobile 4.8company rating

    Assistant store manager job in Batavia, NY

    Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. What you'll do in your role? Lead by example, demonstrating all the things it takes for your team to head to the top: * Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives. * Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Finally, you'll make sure your store is always at its best! Approaching service and sales needs with patience, honesty and empathy. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! * Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the company's success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * Leadership! * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. * Being effective with operational, financial and performance management. * Amazing communication skills, to your team and customers. * Prior wireless sales experience. What's in it for you? * Employee Stock Ownership Program (ESOP) * Competitive salary pay * Bonus earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees What "must haves" do you need? * Be at least 18 years of age * Wireless sales experience * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (45 hours) availability Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************
    $37k-66k yearly est. 28d ago
  • Assistant Store Manager- Cosmoprof

    SBH Health System 3.8company rating

    Assistant store manager job in Batavia, NY

    Cosmo Prof Job Title: Assistant Manager Essential Function Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present. Primary Duties 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands. 30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging. 30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects. 10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution. Knowledge, Skills/Abilities and Requirements High School Diploma or equivalent Must 18 years of age or older Minimum 3+ years retail sales/customer service experience preferred At least 1+ year(s) prior management experience preferred Ability to lead or support a team of associates to meet business objectives Can effectively communicate with team and management Must have scheduling availability to meet the needs of the business Cosmetology license desirable, but not required Competencies Passionate Learner Desire to grow and learn Flexible Agile Adapter Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations Talent Builder Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success Effective Communicator Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment Team Builder Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion. Customer Focused Partner Understands and works to meet the needs of external and internal customers Results Driver Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed. Strategic Thinker Demonstrates vision and broad perspective to drive business performance Big Picture Thinker Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate. Problem Solver Decision Maker Analyzes information and objectively evaluates alternatives to make sound decisions Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor Task Level High Departmental/Division Level High Project Level High Consultative Level High The amount of discretion or freedom this position has Strict Adherence to Guidelines Interprets and Adapts Guidelines Develops and Implements Guidelines Working Conditions / Physical Requirements The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
    $50k-60k yearly est. Auto-Apply 10d ago

Learn more about assistant store manager jobs

How much does an assistant store manager earn in Kenmore, NY?

The average assistant store manager in Kenmore, NY earns between $40,000 and $65,000 annually. This compares to the national average assistant store manager range of $32,000 to $51,000.

Average assistant store manager salary in Kenmore, NY

$51,000

What are the biggest employers of Assistant Store Managers in Kenmore, NY?

The biggest employers of Assistant Store Managers in Kenmore, NY are:
  1. Crosby's Reid Stores
  2. Dollar General
  3. Spirit Halloween
  4. Buckle
  5. Spencer's
  6. Chico's FAS
  7. GameStop
  8. O'Reilly Auto Parts
  9. Sally Beauty Holdings
  10. Starbucks
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