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Associate retailer vs floor associate

The differences between associate retailers and floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, an associate retailer has an average salary of $28,763, which is higher than the $27,757 average annual salary of a floor associate.

The top three skills for an associate retailer include ladders, sales floor and loss prevention. The most important skills for a floor associate are sales floor, stock shelves, and customer service.

Associate retailer vs floor associate overview

Associate RetailerFloor Associate
Yearly salary$28,763$27,757
Hourly rate$13.83$13.34
Growth rate--
Number of jobs474,522241,665
Job satisfaction3-
Most common degreeHigh School Diploma, 35%High School Diploma, 44%
Average age4141
Years of experience--

What does an associate retailer do?

An Associate Retailer is responsible for keeping the sales area up to standard and assisting customers while inside the store's premises. Most of the tasks revolve around keeping items on shelves clean and well-organized, greeting and offering assistance to customers, responding to inquiries and locating products, and even providing suggestions or recommendations when necessary and in adherence to the store's policies and regulations. In other stores and retail outlets, the Associate Retailer may also process payments and returns while still putting importance to customer satisfaction.

What does a floor associate do?

A sales floor associate is an employee who is responsible for providing excellent service to customers who come to shop at the company's store. Sale floor associates must be well-informed about their products and locations within the store. When there is no customer help, sale floor associates should restock shelves and racks, clean the fitting rooms, and handle returns efficiently. They also should possess excellent abilities, especially in communication and selling techniques.

Associate retailer vs floor associate salary

Associate retailers and floor associates have different pay scales, as shown below.

Associate RetailerFloor Associate
Average salary$28,763$27,757
Salary rangeBetween $23,000 And $35,000Between $22,000 And $34,000
Highest paying CitySeattle, WA-
Highest paying stateWashington-
Best paying companyMars-
Best paying industryHospitality-

Differences between associate retailer and floor associate education

There are a few differences between an associate retailer and a floor associate in terms of educational background:

Associate RetailerFloor Associate
Most common degreeHigh School Diploma, 35%High School Diploma, 44%
Most common majorBusinessBusiness
Most common college--

Associate retailer vs floor associate demographics

Here are the differences between associate retailers' and floor associates' demographics:

Associate RetailerFloor Associate
Average age4141
Gender ratioMale, 35.1% Female, 64.9%Male, 45.7% Female, 54.3%
Race ratioBlack or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 21.5% Asian, 6.8% White, 55.7% American Indian and Alaska Native, 0.6%Black or African American, 10.4% Unknown, 5.6% Hispanic or Latino, 19.8% Asian, 6.3% White, 57.2% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between associate retailer and floor associate duties and responsibilities

Associate retailer example responsibilities.

  • Accomplish upselling goals to contribute to company's success.
  • Provide excellent retail customer service; manage stock and inventory; operate POS cash register
  • Provide excellent customer service while upselling promotional products
  • Promote the organization via Facebook, twitter, and blog.
  • Used Rf scanners to pull equipment from stockroom and place on the sales-floor.
  • Pull items from the queue for restocking, tracking inventory with an RF unit.
  • Show more

Floor associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Assist customers with packaging of their groceries.
  • Arrange groceries in a helpful and efficient manner to satisfy all the customers' needs and requirements within the store
  • Execute grain futures orders for special accounts that require extraordinary attention to detail as well as personalized service.
  • Place special orders over the phone with companies contract by Walmart.

Associate retailer vs floor associate skills

Common associate retailer skills
  • Ladders, 23%
  • Sales Floor, 22%
  • Loss Prevention, 14%
  • Customer Issues, 10%
  • PET, 10%
  • Retail Store, 4%
Common floor associate skills
  • Sales Floor, 27%
  • Stock Shelves, 26%
  • Customer Service, 5%
  • Product Knowledge, 5%
  • Pallet Jack, 4%
  • POS, 4%