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Bank of America jobs in Wilmington, NC - 126 jobs

  • Relationship Banker - University Financial Center

    Bank of America 4.7company rating

    Bank of America job in Wilmington, NC

    Wilmington, North Carolina **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (************************************************************************************************************************ **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. **Responsibilities:** + Executes the bank's risk culture and strives for operational excellence + Builds relationships with clients to meet financial needs + Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations + Grows business knowledge and network by partnering with experts in small business, lending, and investments + Manages financial center traffic, appointments, and outbound calls effectively + Drives the client experience + Manages cash responsibilities **Required Qualifications:** + Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client + Collaborates effectively to get things done, building and nurturing strong relationships + Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives + Is confident in identifying solutions for new and existing clients based on their needs + Communicates effectively and confidently and is comfortable engaging all clients + Has the ability to learn and adapt to new information and technology platforms + Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking) + Applies strong critical thinking and problem-solving skills to meet clients' needs + Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations + Efficiently manages time and capacity + Focuses on results while acting in the best interest of the client + Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance **Desired Qualifications:** + Experience in financial services and knowledge of financial services industry, products and solutions + One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals + Six months of cash handling experience + Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance **Skills:** + Adaptability + Business Acumen + Customer and Client Focus + Oral Communications + Problem Solving + Account Management + Client Experience Branding + Client Management + Client Solutions Advisory + Relationship Building + Business Development + Pipeline Management + Prospecting + Referral Identification + Referral Management **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $35k-43k yearly est. 3d ago
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  • Relationship Banker - Carolina Beach Financial Center

    Bank of America 4.7company rating

    Bank of America job in Carolina Beach, NC

    Carolina Beach, North Carolina **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (******************************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. **Responsibilities:** + Executes the bank's risk culture and strives for operational excellence + Builds relationships with clients to meet financial needs + Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations + Grows business knowledge and network by partnering with experts in small business, lending, and investments + Manages financial center traffic, appointments, and outbound calls effectively + Drives the client experience + Manages cash responsibilities **Required Qualifications:** + Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client + Collaborates effectively to get things done, building and nurturing strong relationships + Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives + Is confident in identifying solutions for new and existing clients based on their needs + Communicates effectively and confidently and is comfortable engaging all clients + Has the ability to learn and adapt to new information and technology platforms + Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking) + Applies strong critical thinking and problem-solving skills to meet clients' needs + Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations + Efficiently manages time and capacity + Focuses on results while acting in the best interest of the client + Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance **Desired Qualifications:** + Experience in financial services and knowledge of financial services industry, products and solutions + One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals + Six months of cash handling experience + Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance **Skills:** + Adaptability + Business Acumen + Customer and Client Focus + Oral Communications + Problem Solving + Account Management + Client Experience Branding + Client Management + Client Solutions Advisory + Relationship Building + Business Development + Pipeline Management + Prospecting + Referral Identification + Referral Management **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $35k-43k yearly est. 3d ago
  • AI Engagement Specialist

    Jpmorganchase 4.8company rating

    Wilmington, NC job

    Join our team as an AI Engagement Specialist, where you'll play a pivotal role in driving the understanding and adoption of AI technologies, particularly Large Language Models, within Card Services and Connected Commerce. Inspire and empower our employees to leverage AI-driven solutions to solve business challenges and create new opportunities. As an AI Engagement Specialist within Card Services and Connected Commerce, you will be responsible for crafting innovative engagement strategies, organizing events, and developing and delivering training to enhance AI literacy. Your mission is to inspire and empower our employee base to identify and leverage AI-promoten solutions to solve business challenges and create new opportunities. Job Responsibilities Develop and implement creative engagement strategies to promote the use of AI tools among employees. Organize and lead training sessions, workshops, and events to educate employees on AI capabilities and applications. Collaborate with cross-functional teams to identify business challenges and opportunities for AI solutions. Research and test the latest AI tools and methods to ensure the firm remains at the cutting edge of technology. Serve as a subject matter expert and advocate for AI technologies, fostering excitement among employees. Monitor and analyze engagement metrics to assess strategy effectiveness and make data-driven improvements. Required Qualifications, Capabilities, and Skills 5+ years of experience in project management, training, process engineering, or marketing. Strong passion for new technology and a desire to share that excitement with others. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Strong analytical skills and a data-driven approach to problem-solving. Excellent communication and interpersonal skills, with the ability to engage and inspire diverse audiences. Preferred Qualifications, Capabilities, and Skills Experience crafting content and facilitating workshops to advance mindsets and skillsets. Experience with Python, Alteryx, Tableau, and SharePoint is highly desirable. Portfolio of AI projects you are working on. Considered a thought leader on social media or in offline communities on AI or new technologies.
    $47k-72k yearly est. Auto-Apply 60d+ ago
  • Lead Software Engineer - Machine Learning Operations Virtual Agent Assist

    Jpmorganchase 4.8company rating

    Wilmington, NC job

    We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Machine Learning and Intelligence Operations Virtual Agent Assist team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology product in a secure, stable, and scalable way. As a core technical contributor, you are responsible for developing critical technology solutions across multiple technical areas in support of the firm's business objectives. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years of building full stack web applications Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) such as Java and Python Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Experience in building enterprise applications with high availability and performance using Spring, ORM, Kafka, Elastic Search, Distributed Cache. Hand on experience in UI Frameworks like React Proficiency in SQL and Database development. Experience managing technologists, building large enterprise applications beyond exposing REST endpoints on database and cloud native applications based on 12 factor methodology. Preferred qualifications, capabilities, and skills 10+ years of experience building applications using SpringBoot and associated Java technologies 3+ years of experience building Single Page Web Applications using react JS and micro-frontend technologies 3+ years of strong AWS experience. Use of ECS, Kafka, S3, DynamoDB, RDS, Elasticcache. Deep knowledge of creating infrastructure using Terraform. Building and deploying docker containers. 3+ years guiding junior developers, performing code reviews and resolving technical issues Knowledge of GenAI and Agentic AI technologies Spending majority of time with hands-on coding
    $30k-39k yearly est. Auto-Apply 60d+ ago
  • SeniorTest Automation Specialist

    Jpmorganchase 4.8company rating

    Wilmington, NC job

    : 603 Individual Contributor - Product Delivery, Automation Testing / Selenium / Java Developer Organization Description Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. Employer Description JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Job Description We have an exciting and rewarding opportunity for you to advance your Automated Testing career as a 603 - Product Delivery Manager, Automation Testing / Selenium / Java Developer at JPMorgan Chase within the Credit Card Line of Business. In this technical leadership role, you will drive the strategy, execution, and continuous improvement of our Test Automation initiatives, providing deep technical expertise and collaborating across teams to deliver high-quality products. Key Responsibilities Technical Leadership & Framework Development Design, develop, and maintain robust test automation tests using Selenium, Cucumber, and related tools. Integrate automated tests with CI/CD pipelines (Jenkins, Maven, Git) to ensure continuous validation of new code releases. Identify opportunities to improve automation coverage, efficiency, and effectiveness. Cross-Functional Collaboration Partner with Product Owners, Technology Leaders, and Business Partners to understand requirements and translate them into comprehensive test scenarios. Participate in Agile ceremonies, including backlog refinement, sprint demos, story mapping, and sprint reviews. Process Improvement & Innovation Champion adoption of new tools, frameworks, and methodologies to enhance testing capabilities. Experiment with emerging technologies and share best practices with peers. Quality Assurance & Risk Management Design and execute automated and manual test cases to validate user acceptance criteria for new and existing features. Monitor key quality metrics, proactively identify risks, and communicate test progress, results, and issues to stakeholders. Ensure compliance with regulatory requirements and robust risk management. Technical Mentorship & Knowledge Sharing Provide technical guidance and share expertise with team members and stakeholders. Contribute to internal documentation, training, and knowledge bases. Operational Responsibilities Provide estimates for user stories utilizing planning poker. Assist in manual UAT efforts when automation is not feasible, ensuring comprehensive test coverage. Required Qualifications, Capabilities, and Skills 5 years of experience in test automation and technical roles within technology or testing teams. 5 years of proven experience in building and maintaining test automation frameworks. 5 years of working knowledge of Selenium, Cucumber, and open-source test automation tools. 5 years of experience working on web applications including HTML5, CSS3, and JavaScript. 5 years of experience working in Java and working knowledge of Python. 5 years of experience in Business Driven Development techniques (JUnit, Fitnesse, Selenium, Cucumber, or similar tools). 5 years of experience with Continuous Integration and Deployment practices and tools (Jenkins or equivalent, Maven, Git). 5 years of experience working in Agile teams, with the ability to grasp business concepts and create test strategies and scenarios. Excellent verbal and written communication skills for effective collaboration and reporting. Strong presentation and influential skills, with experience engaging senior stakeholders. Experience working on Unix. Passionate about testing strategy, problem solving, learning new skills, and sharing expertise. Ability to work collaboratively in cross-functional teams and adapt to changing project needs. Strong analytical skills with experience in data-driven decision making. Experience supporting organizational change, including process transformation and technology adoption. Preferred Qualifications, Capabilities, and Skills Bachelor's or Master's Degree - preferably in Computer Science or related field. 4 years of experience working in a financial services environment with good working knowledge of Credit Cards. 5 years of experience in financial services, especially credit card products, regulatory requirements, and risk management. 8 years of experience in application testing and monitoring frameworks - JMeter, AppDynamics, Geneos, Fitnesse, PhantomJS, etc. 8 years of experience in building and maintaining test automation frameworks. 8 years of experience with open-source test automation tools. 8 years of experience in applying Business Driven Development techniques (JUnit, Fitnesse, Selenium, Cucumber, or similar tools). 8 years of experience in Continuous Integration and Deployment practices and tools (Jenkins or equivalent, Maven, Git, developer efficiency tools). 8 years of experience working in Agile teams, with the ability to focus and grasp business concepts explained during PBRs and create test strategy and test scenarios.
    $95k-114k yearly est. Auto-Apply 60d+ ago
  • Risk Program Senior Associate - Card Merchant

    Jpmorganchase 4.8company rating

    Wilmington, NC job

    Come join us in reshaping the future! Card Risk Modeling (Applied AI ML) team is searching for talents in machine learning, big data and distributed computing with applications in credit card business, in particular, card acquisition risk management decision process. You will drive long term profitable growth using ML / AI powered predictive models with strong business acumen, collaborate in a team environment, and effectively communicate results to senior management. Job Responsibilities Design and develop machine learning models to drive impactful credit decisions for the card business throughout the credit card lifecycle (e.g., acquisition, account management, transaction authorization, collection). Leverage cutting-edge machine learning techniques, including deep learning architectures on big data platforms with key emphasis on interpretability and replicability of such techniques. Work closely with the senior management team to develop ambitious, innovative modeling solutions and implement them in production to drive significant business impact. Collaborate with various business partners in marketing, risk, technology, model governance, compliance etc. throughout the entire modeling lifecycle. (development, review, deployment and ongoing monitoring) Present model result and ad-hoc research to senior leaders. Required qualifications, capabilities and skills Ph.D. or Master's degree from an accredited university in a quantitative field such as Computer Science, Mathematics, Statistics, Econometrics, or Engineering. Exceptional coding skills with at least one-year professional experience in coding (e.g. Python, SAS, Spark, Scala, or Tensorflow) and big data platform (e.g., Hadoop, HDFS, Teradata, snowflake, AWS cloud, Hive) . Solid understanding of advanced statistical methods and machine learning techniques: GLM/Regression, Random Forest, Boosting Trees, Neural Network, Clustering, KNN, Anomaly Detection etc. Strong ability to interpret and form a coherent story with complex data and communicate to a wide range of audience with various degree of technical acumen including senior leadership and executives. Advanced problem-solving skills and exceptional analytical skills. Preferred qualifications, capabilities and skills Experience in credit card industry with strong business acumen. Experience in interpreting / explaining machine learning models such as XGBoost, GBM etc. Strong ownership and execution; proven experience in implementing models in production. Expertise in data wrangling and model building on a distributed Spark computation environment.
    $70k-88k yearly est. Auto-Apply 60d+ ago
  • Market Leadership Team Business Manager, Associate

    Jpmorganchase 4.8company rating

    Wilmington, NC job

    As an Associate, you will play a key role in implementing a centralized Business Management function focused on expense management, invoice processing, and budget tracking. We are seeking an energetic team member to help build this function and drive process efficiencies in collaboration with the Market Leadership Teams (MLTs). You will work closely with the Head of Finance & Business Management for the MLT program, the MLT program CFO, and the MLT National Team to achieve the organization's finance and business objectives. This role requires strong communication, attention to detail, and collaboration skills. It is part of the Corporate Responsibility organization and reports to the Head of Finance & Business Management for the MLT program. Job responsibilities: Invoice Processing and Tracking: Manage the key components of processing invoices related to MLT expenses and contributions, including vendor onboarding and risk management, while anticipating a high volume of transactions. Process Development: As part of a new function, develop workstreams and processes to maintain consistency across programs and improve efficiency. Budget Planning and Forecasting: Collaborate closely with the team to ensure accurate monthly outlooks and budget alignment. Support the execution of MLT budget and forecasting processes, implementing improvements to meet the evolving needs of a growing organization. Encourage business partners to think critically and apply detail-oriented rigor and controls to ensure precise financial outcomes. Financial Reporting and Analysis: Provide reports that include accurate and well-controlled financial results, along with insightful analysis, to be used in quarterly departmental and other periodic financial reviews. Required qualifications, capabilities, and skills: Strong partnership and stakeholder-focused mindset and the ability to navigate a highly matrixed organization including ability to work across/with various functions. Detail oriented and demonstrate the ability to identify and correct errors to ensure accuracy. Bachelor's degree and/or relevant experience in Business, Finance, or related area. 3-4 years of relevant financial services industry experience coupled with experience in a business management related role. Soft Skills/Capabilities: Strong proficiency in Excel. Ariba, Concur, and/or Salesforce experience a plus. Finance, budget management understanding. Ability to analyze, synthesize and structure data to tell the story. Outstanding communication, both written and verbal; ability to tailor messaging and communicate effectively across all levels of management. Preferred qualifications, capabilities, and skills: Experience in business management preferred. High level of professionalism, strong organizational, strong analytical, strong critical thinking, and multi-tasking skills. Excellent MS Office skills (Excel & PowerPoint).
    $102k-128k yearly est. Auto-Apply 43d ago
  • Risk Management - Card Acquisition - Senior Associate

    Jpmorganchase 4.8company rating

    Wilmington, NC job

    Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As an Senior Associate within the Prescreen Acquisitions team, you will play a pivotal role in identifying, assessing, and mitigating risks to ensure we operate within established risk parameters and achieve long-term performance goals for Chase Card Services. This position requires cross-functional collaboration, working closely with product, marketing, technology, and other teams. We are looking for someone who will bring energy, curiosity, a willingness to learn, and a desire to do the right thing. As part of the broader Card Acquisition Credit Risk Team, you will play a key role in shaping the future of our lending products. Job Responsibilities: Develop and implement end-to-end Risk Criteria for Acquisition channels Lead comprehensive analytics to measure and challenge key strategic business initiatives and be able to independently generate solutions Provide thought leadership and lead initiatives end to end, including defining problem statements, identifying risks and opportunities, securing stakeholder buy-in, and bringing ideas to life Work independently and in teams to identify and assess performance trends, utilizing both statistical and data mining tools and quantitative methodologies Conduct root cause analysis to provide clear, actionable recommendations to leadership and various stakeholders Prepare and present detailed risk monitoring reports to senior management and stakeholders, ensuring clear communication of findings Support the development and maintenance of the company's risk management framework, ensuring compliance with regulatory requirements Monitor internal and external behavioral data along with public information on industry trends, regulatory changes, and credit risk management best practices to continuously improve risk management processes Follow a disciplined analysis approach to ensure recommendations taken to leadership and stakeholders result in correct decisions Required qualifications, capabilities, and skills: 3+ years of risk management or financial services experience Ability to translate complex analysis into practical solutions and create concise presentations with sound business conclusions Possess the drive to succeed, be results oriented, have high attention to detail, and independently make decisions Previous experience with either SAS, SQL, Python, or Tableau analytic tools (other coding languages would be considered) Experience partnering across different functions and possess independent decision-making skills Result oriented with high attention to detail and ability to lead projects Flexible and able to handle multiple tasks in a fast-paced changing environment Knowledge of financial procedures & principles and strong understanding of consumer lending Bachelor's degree in a relevant discipline like Statistics, Economics, or Finance Preferred qualifications, capabilities, and skills: Related quantitative discipline preferred Advanced degree in Mathematics, Statistics, Economics, Finance
    $61k-89k yearly est. Auto-Apply 60d+ ago
  • Business Process Red Team Operator

    Jpmorganchase 4.8company rating

    Wilmington, NC job

    Contribute to leading-edge security and resilience efforts, advancing protective strategies and propelling continuous improvement. As an Assessments & Exercises Vice President in the Cybersecurity and Technology Controls line of business, you will contribute significantly to enhancing the firm's cybersecurity or resiliency posture by using industry-standard assessment methodologies and techniques to proactively identify risks and vulnerabilities in people, processes, and technology. Design and deploy risk-driven tests and simulations (or manage a highly skilled team that does) and inform analysis to clearly outline root-causes. In this role, you will evaluate preventative controls, incident response processes, and detection capabilities, and advise cross-functional teams on security strategy and risk management. JPMC's Assurance Operations organization is looking to expand its Cybersecurity Red Team with an experienced Business Process Red Team Operator specialized in social engineering and assessments of critical business processes such as payment operations, fraud, and supplier management. The primary focus of this role will be to perform and manage hands-on offensive security activities leveraging social engineering skillsets as part of Red Team engagements against critical JPMC assets. The successful candidate will have a proven track record in cybersecurity assessments, to include social engineering operations like phishing and vishing, and will be able to demonstrate a general knowledge of computer networking fundamentals, modern threats and vulnerabilities, attack methodologies, and penetration testing tools. The Cybersecurity Red Team consists of highly skilled and qualified members who conduct advanced adversary emulation operations to replicate cybersecurity threats targeting the firm. This position is anticipated to require the use of one or more High Risk Role (HRR) systems, which mandates successful completion of enhanced screening, including criminal and credit background checks, before starting employment and annually thereafter. Job responsibilities Perform and manage hands-on offensive security activities leveraging social engineering skillsets as part of Red Team engagements against critical JPMC assets Conduct business process assessments to include tabletop or workshop sessions, live testing of business process controls by technical and social engineering attacks, and preparation of deliverables for senior stakeholders Design and execute testing and simulations - such as penetration tests, technical controls assessments, cyber exercises, or resiliency simulations, and contribute to the development and refinement of assessment methodologies, tools, and frameworks to ensure alignment with the firm's strategy and compliance with regulatory requirements Evaluate controls for effectiveness and impact on operational risk, as well as opportunities to automate control evaluation Collaborate closely with cross-functional teams to develop comprehensive assessment reports - including detailed findings, risk assessments, and remediation recommendations - making data-driven decisions that encourage continuous improvement Utilize threat intelligence and security research to stay informed about emerging threats, vulnerabilities, industry best practices, and regulations. Apply this knowledge to enhance the firm's assessment strategy and risk management. Engage with peers and industry groups that share threat intelligence analytics Required qualifications, capabilities, and skills 5+ years of experience in cybersecurity or resiliency, with demonstrated exceptional organizational skills to plan, design, and coordinate the development of offensive security testing, assessments, or simulation exercises Knowledge of US financial services sector cybersecurity or resiliency organization practices, operations risk management processes, principles, regulations, threats, risks, and incident response methodologies Ability to identify systemic security or resiliency issues as they relate to threats, vulnerabilities, or risks, with a focus on recommendations for enhancements or remediation, and proficiency in multiple security assessment methodologies (e.g., Open Worldwide Application Security Project (OWASP) Top Ten, National Institute of Standards and Technology (NIST) Cybersecurity Framework), offensive testing tools, or resiliency testing equivalents Excellent communication, collaboration, and report writing skills, with the ability to influence and engage stakeholders across various functions and levels Candidate should have the ability to perform targeted, covert security tests with vulnerability identification, exploitation, and post-exploitation activities Strong understanding of the following: Networking fundamentals (all OSI layers, protocols); Windows/ Linux/Unix/Mac operating systems as well as software vulnerability and exploitation techniques; commercial or open-source offensive security tools for reconnaissance, scanning, exploitation, and post-exploitation (e.g. Cobalt Strike, Metasploit, Nmap, Nessus, Burp Suite) Familiarity with AI/ML technologies and tools and operationalizing their use in Red Teaming (e.g., developing video and audio deepfakes, etc.), as well as with system administration skills such as configuration, maintenance, and interpretation of log output from networking devices, operating systems, and infrastructure services and with cloud architecture, operations, and security vulnerabilities Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals Broad experience in multiple businesses or verticals, with organizational and cultural understanding of call centers, payments processes, client service/sales organizations, and operational support staff The ability to articulate and visually present complex technical and fraud subject matter to a wide and senior audience Ability to analyze and produce reports about cybersecurity and fraud vulnerabilities, threats, designs, and procedures Preferred qualifications, capabilities, and skills Social engineering background (or intelligence, law enforcement, or similar experience) Experience in fraud detection and prevention, with a proven track record in identifying, analyzing, and mitigating fraud risks within financial systems or similar environments. Understanding of relevant regulations and compliance requirements related to fraud prevention, such as AML (Anti-Money Laundering) and KYC (Know Your Customer) standards Relevant certifications such as those offered by Offensive Security (OSCP, OSEP), CREST (Certified Simulated Attack Specialist), SANS (GPEN, GWAPT), fraud-specific certifications such as Certified Fraud Examiner or Certified Anti-Money Laundering Specialist (CAMS) Technical knowledge such as: developing in-house scripting; using interpreted languages (such as Ruby, Python, or Perl) and compiled languages (such as C, C++, C#, or Java); understanding security tools or technology such as firewalls, IDS/IPS, web proxies, and DLP Information Security experience in two or more of the following verticals: fraud operations, threat modeling, network/application security testing, social engineering, Red Team operations, and network exploitation operations Ability to support and grow skillsets for Cybersecurity Red Team operations #CTC
    $30k-37k yearly est. Auto-Apply 60d+ ago
  • Business UAT Analyst I - Campaign Testing - BILINGUAL SPANISH REQUIRED

    Jpmorganchase 4.8company rating

    Wilmington, NC job

    Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. Ensure proper version control and configuration management of all test objects developed and test environments used. Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills Possess Bilingual Spanish capabilities Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies Proven ability to manage and prioritize multiple, diverse projects simultaneously. Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented
    $96k-122k yearly est. Auto-Apply 60d+ ago
  • Delaware Trust Administrative Officer II

    Bank of America 4.7company rating

    Bank of America job in Wilmington, NC

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Delaware Trust Administrative Officer II, Wilmington - The Delaware Trust Administrative Officer II teams with the Delaware Trust Officers, who manage a book of fiduciary/trust relationships, to meet client needs and expectations. Serves as an additional point of contact to clients and/or as a backup for the Delaware Trust Officers. Performs servicing and account maintenance activities, which are primarily trust/fiduciary-related that include PACE/Trust Web accounting transactions, deposits/transfers, etc. Performs administrative duties such as typing, filing, copying, etc. Non-licensed associate. Responsibilities - The Delaware Trust Administrative Officer II is an administrative support resource and may also serve as a point of contact within the client relationship team for clients and/or as a backup for client-facing Trust Officers and other experienced Trust Administrative Officers. Provides critical and core administrative client service and support (e.g., assistance with all aspects of account administration, funds transfers, tax requests, accounting system coding, letter generation, account open and close, phone coverage etc.,) to Trust Officers and Trust Administrative Officer IIs. Over time the position can also include secondary responsibility for document review and interpretation, discretionary actions within Trust engagements, client retention, etc. Qualifications: Candidates must have the ability to perform at a high level in a fast-paced team environment and ensure adherence to all internal policies and compliance to legal and regulatory requirements. BS/BA degree preferred or equivalent experience required Paralegal studies with relevant legal and/or trust administrative experience preferred Financial Institution experience focusing on high-net-worth client service a plus Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent For internal employees: participation in a work from home posture does not make you eligible to post. Shift: 1st shift (United States of America) Hours Per Week: 40
    $74k-102k yearly est. Auto-Apply 13d ago
  • CVL Dealer Sales - Retail Client Manager

    Bank of America 4.7company rating

    Bank of America job in Wilmington, NC

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for developing and managing dealer relationships to increase the volume of auto applications and loan production sales. Key responsibilities include prospecting new clients, sharing and communicating program benefits, and upon signing, managing all aspects of the dealer's portfolio to ensure a mutually beneficial partnership is maintained. Job expectations include identifying and deepening opportunities, driving referrals to enterprise capabilities, and participating in local market leadership team activities. Responsibilities:• Develops and manages dealer relationships, including partnering on referral opportunities, to increase auto applications and loan production sales • Prospects new clients, articulates the program benefits, and upon signing, manages all aspects of the dealer's portfolio to ensure a mutually beneficial partnership is maintained • Works with underwriting and fulfillment partners to ensure all aspects of underlying risks are appropriately managed • Executes all categories of risk management activities, including monitoring dealer activity / negative news to drive proper dealer execution and minimize risk and exposure for the bank • Captures market intelligence and delivers feedback to leadership team • Represents Consumer Vehicle Lending (CVL) as the face of the business in the market, hosting client engagement events and industry conferences Skills: Business Development Client Management Customer and Client Focus Influence Prospecting Active Listening Adaptability Negotiation Networking Relationship Building Client Solutions Advisory Emotional Intelligence Referral Identification Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent required qualifications : 5+ years experience selling retail financing to automotive dealerships or equivalent outside sales experience Strong communication and negotiation skills to effectively sell our value proposition and to maintain Dealer relationships The ability to be a strong individual contributor with a team player attitude. Ability to drive long distances with possible overnight stays desired qualifications The ability to work independently or in a team environment Established dealer relationships within the market Undergraduate degree Shift: 1st shift (United States of America) Hours Per Week: 40
    $44k-66k yearly est. Auto-Apply 37d ago
  • Senior Auditor - Economic Sanctions

    Bank of America 4.7company rating

    Bank of America job in Wilmington, NC

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for performing test work during moderately complex audit activities for Lines of Business (LOBs). Key responsibilities include designing and executing audit tests to evaluate the control environment, and assessing issues for business impact and recommending severity ratings under the supervision of senior team members. Responsibilities: Executes audit strategy for the sound application of risk-based auditing by defining audit scope and audit program, and leverages automation and innovative methods in a timely and high quality manner Identifies control deficiencies, discusses with line management, and initiates control matter recommendations Establishes business partner relationships, primarily with line management, to develop business knowledge Assesses impacts to business processes, controls, and strategies to provide recommendations on severity ratings Exercises sound judgment to effectively influence management to improve the control environment while developing knowledge of product, business, and technical expertise Develops skills to use innovative tools to complete audit activities more efficiently (e.g., testing) Experience with economic sanctions related risks and a solid business understanding of financial services industry, especially those associated with correspondent banking, corporate banking, treasury management and capital markets conducting sanctions reviews. Perform sanctions audits at the enterprise level as well as other diverse lines of business and specialty areas; Experience in US financial crime regulations including OFAC, Support the execution of sanctions audit as well as regulatory and partner exams by creating presentation materials and providing timely responses to inquiries. Design and perform compliance audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes; Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery; Communicate the results of audit projects to management (written reports/oral presentations); Establish and build working relationships with internal and external management; Perform sanctions risk assessments of business activities, potential risks exposures, and materiality of loss; and Demonstrates experience in managing integrated internal audit and assurance delivery. Effective influence skills in communicating findings. This individual must be an articulate and effective communicator, both verbally and in writing. Strong interpersonal skills for interfacing with all levels of internal and external audit and management Skills & Qualifications: Bachelor's or Master's Degree Minimum 1-3 years of audit experience in areas related to AML, sanctions and fraud risk management programs and regulations, banking regulations, local standards, and internal policies, or Minimum 1-3 years of experience conducting Economic Sanction audits, Risk Management audits, Compliance audits or a combination, or Minimum of 1-3 experience in Audit, Compliance, Risk, Business Controls, or other related experience Excellent project management, interpersonal, oral and written communication skills; strong attention to detail and accuracy Exceptional analytical and critical thinking abilities; Able to develop and convey a point of view Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude. Able to thrive in a dynamic team environment Highly motivated self-starter with ability to multitask and complete assignments within time constraints and deadlines. Individual with desire to learn and teach others, high energy, positive attitude Proficiency in Microsoft Office products Analytical Thinking Attention to Detail Internal Audit Review Risk Management Technical Documentation Automation Business Acumen Issue Management Project Management Critical Thinking Relationship Building Written Communications Desired Qualifications Certified Anti-Money Laundering Specialist (CAMS), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Regulatory Compliance Manager (CRCM), or Certified Fraud Examiner (CFE) Minimum Education Requirement Bachelor's Degree Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - CT - East Hartford - 101 E River Dr - One Riverview Square (CT2550), US - CT - Stamford - 600 Washington Blvd (CT2561), US - RI - Providence - 1 Financial Plaza (RI1537) Pay and benefits information Pay range$83,500.00 - $102,400.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $83.5k-102.4k yearly Auto-Apply 60d+ ago
  • Branch Operations Lead - Marsh & Silverside Branch (New Build) - Wilmington, DE

    Jpmorganchase 4.8company rating

    Wilmington, NC job

    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. You have a strong passion for educating the branch team and partners, helping them stay connected and informed. You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. You have 1+ years of retail banking experience. You have a high school degree, GED, or foreign equivalent. You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills You have 6+ months of Associate Banker (Teller) experience. You have a college degree or military equivalent. Training and Travel Requirement You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. You'll need to be able to travel as required for in-person training and meetings.
    $82k-105k yearly est. Auto-Apply 20d ago
  • Software Engineer III - Mainframe

    Jpmorganchase 4.8company rating

    Wilmington, NC job

    We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Consumer & Community Banking - Card Account Management team, you will be a key member of an agile team, tasked with designing and delivering innovative, market-leading technology products that are secure, stable, and scalable. Your role involves implementing essential technology solutions across diverse technical domains, supporting various business functions to achieve the firm's strategic goals. Job Responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Experience in developing and maintaining applications using COBOL, DB2, CICS,IMS DC/DB ensuring robust and efficient mainframe solutions, and follow the Software Development Lifecycle (SDLC) to ensure structured and efficient software development processes. Develop and manage CICS (Customer Information Control System) applications for transaction processing in mainframe environments . Knowledge on IMS (Information Management System) for hierarchical database management and transaction processing in mainframe environments. Design and optimize databases using DB2, ensuring data integrity, performance, and scalability. Deep knowledge on Schedule and monitor batch jobs using CA7, ensuring timely and efficient execution of critical business processes Hands on with VSAM (Virtual Storage Access Method) for efficient data storage and retrieval in mainframe environments. Experience with Change Man/Endeavor for version control and change management, supporting efficient deployment . Utilize REXX for scripting and automation, enhancing productivity and efficiency in mainframe operations. Implement ZOS Connect API for integrating mainframe applications with modern web and mobile applications. Manage source code and version control using GIT, facilitating collaborative development and code management.
    $91k-111k yearly est. Auto-Apply 60d+ ago
  • Delaware Trust Officer II (DE TO II)

    Bank of America 4.7company rating

    Bank of America job in Wilmington, NC

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Delaware Trust Officer II (DE TO II), Wilmington, DE - The Delaware Trust Officer is an expert in the administration of Investment Management and Trust accounts and responsible for faithfully executing our fiduciary duties as well as complying with all laws, regulations policies and procedures. The Delaware Trust Officer II (Delaware TOII) maintains a trust book of fiduciary and investment management accounts. The Delaware TO II works closely with national Private Bank and ML financial advisor's teams to achieve strategic objectives of the PWM markets overall. The Delaware TOII's primary responsibilities are the administration of the Delaware IM&T book, as well as, working with the client teams to facilitate Delaware Trust Book growth. The Delaware TO II works with the PCA/Client Team or ML financial advisors and/or national MTE, MTTL or TTL to assure trust product awareness and education of clients and Private Bank associates in the markets. Responsible for the Delaware TO II book, management of fiduciary risks and trust policy adherence. Must have the ability to partner effectively. Job Description: Work with clients, their attorneys and other professional advisors including co-trustees, investment advisors, accountants, distribution advisors, and protectors to understand the comprehensive estate plan. Facilitate a collaborative team approach to provide superior client service. Respond to requests from beneficiaries including request for discretionary distributions. Obtain supporting documents such as tax returns and budgets. Prepare discretionary distribution request outlining the dispositive provisions and other relevant language in the trust agreement and make recommendations regarding how the Trust Company should exercise discretionary powers pursuant to the terms of the governing instrument. Confer with co-trustee (if any) to obtain his/her approval. Communicate the decision to client. Minimize account risk by analyzing trust documents and performing annual account reviews for compliance with trust provisions, state and federal regulations, and trust policy and procedure adherence. Utilize risk management tools, such as the overdraft report, daily transaction report, etc. Communicate with investment advisors, portfolio managers, and financial advisors regarding investment matters and liquidity needs. Work with the Account Opening Group to open trust accounts. Interpret the governing instrument to ensure the proper set-up of account records, including payments, fee schedules and tax records. Communicate with beneficiaries and co-trustees to outline administrative procedures. Must have detailed knowledge of how trusts function and are administered. Prior experience administering Delaware Directed Irrevocable Trusts is preferred. Need to be detail-oriented and be able to manage multiple priorities and projects. The trust officer should have excellent time management and organizational skills. Since the trust officer will interact with clients and their advisors, the trust officer should also have very strong communication and interpersonal skills. Must be able to effectively coordinate with the Bank's Tax Team, various fund managers, and the clients' personal tax preparers to ensure information is shared with the appropriate parties for timely completion of the applicable tax returns. Eager to contribute ideas to continuously improve systems and processes to ensure we can deliver the best possible service for our clients. Willing to mentor junior associates to help with their growth and development. Adhere to the Bank's core values of delivering together, acting responsibly, realizing the power of our people, and trusting the team. Key Skills: Excellent ability to work in team environment Strong communication and influence / partnership skills Significant knowledge of the legal, tax, investment, and compliance aspects of fiduciary administration. Able to fully understand and follow the teams of governing documents Demonstrated accuracy and completeness in all tasks and follows up as appropriate Comfortable serving in an advisory capacity to clients and families Values the establishment and nurturing of long-term client relationships Dedicated to delivering excellent customer service Qualifications: 5 or more years of successful experience in trust administration, servicing and managing fiduciary relationships with high-net-worth clients (or equivalent) Technically proficient in fiduciary law, tax investments and administration Bachelor's degree or equivalent experience strongly preferred CTFA or JD preferred Additional Skills: Account Management Analytical Thinking Attention to Detail Client Management Customer and Client Focus Active Listening Collaboration Critical Thinking Prioritization Relationship Building Mentoring Oral Communications Organizational Effectiveness Problem Solving Written Communications Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent For internal employees: participation in a work from home posture does not make you eligible to post. Shift: 1st shift (United States of America) Hours Per Week: 40
    $49k-78k yearly est. Auto-Apply 13d ago
  • Merrill Experienced Financial Advisor

    Bank of America 4.7company rating

    Bank of America job in Wilmington, NC

    Honolulu, Hawaii;North Bethesda, Maryland; Los Angeles, California; New York, New York; Frisco, Texas; New York, New York; Farmington Hills, Michigan; Leawood, Kansas; Scottsdale, Arizona; Cincinnati, Ohio; Jacksonville, Florida; Raleigh, North Carolina; Bellevue, Washington; Salt Lake City, Utah; Wichita, Kansas; Pepper Pike, Ohio; Milwaukee, Wisconsin; El Paso, Texas; Atlanta, Georgia; Austin, Texas; Fort Worth, Texas; Worcester, Massachusetts; The Woodlands, Texas; Peoria, Illinois; Houston, Texas; Wellesley Hills, Massachusetts; Indianapolis, Indiana; Phoenix, Arizona; Houston, Texas; Wayzata, Minnesota; Carmel, California; Greensboro, North Carolina; Allentown, Pennsylvania; Columbus, Ohio; Little Rock, Arkansas; Dallas, Texas; Providence, Rhode Island; Wilmington, North Carolina; New York, New York; Albany, New York; Chicago, Illinois; Philadelphia, Pennsylvania; Garden City, New York; Melville, New York; Columbia, South Carolina; Dallas, Texas; Santa Clarita, California; San Jose, California; Pittsford, New York; Knoxville, Tennessee; Lisle, Illinois; Boston, Massachusetts; Oak Brook, Illinois; Albuquerque, New Mexico; San Antonio, Texas; Chattanooga, Tennessee; Mount Pleasant, South Carolina; Bridgewater, New Jersey; Mount Laurel, New Jersey; Paramus, New Jersey; Buffalo, New York; Norfolk, Virginia; Newport Beach, California; New Orleans, Louisiana; Northbrook, Illinois; Pasadena, California; Westlake Village, California; Boca Raton, Florida; Tulsa, Oklahoma; San Diego, California; Palm Beach Gardens, Florida; Miami, Florida; Birmingham, Alabama; Wayne, New Jersey; New York, New York; Sarasota, Florida; Tampa, Florida; Indian Wells, California; Vienna, Virginia; Lexington, Kentucky; Bakersfield, California; Savannah, Georgia; Louisville, Kentucky; Washington, District of Columbia; Short Hills, New Jersey; Wayne, Pennsylvania; Baltimore, Maryland; Los Angeles, California; Princeton, New Jersey; Pittsburgh, Pennsylvania; Fort Lauderdale, Florida; Seattle, Washington; San Francisco, California; Miami, Florida; Manchester, New Hampshire; Nashville, Tennessee; Orlando, Florida; Portland, Oregon; Palo Alto, California; Tucson, Arizona **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (********************************************************************************************************** **:** Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas, and experiences, helping to create a work community that is culture driven, resilient, results focused and effective **Job Description:** If you have at least 5+ years of experience as a Financial Advisor with a transportable practice, a strong performance in a team like environment, and a drive to achieve more for you and your clients, let's connect. Contact us to get more details about our Experienced Advisor Program, competitive compensation package, and how we can help you meet your career goals. Merrill Lynch Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Lynch Wealth Management is one of the largest businesses of its kind in the world specializing in planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's financial advisors help clients pursue the life they envision through a one-on-one or team-based relationship committed to their needs. We believe great teams are built on mutual trust, shared ownership and accountability. We act as one company and believe when we work together, we best meet the full needs of our customers and clients. Our trusted financial advisors are equipped to deliver the combined power of the Merrill investment platform and Bank of America banking capabilities. Key Responsibilities: + Deliver a full range of goals-based financial planning / wealth strategies including assessment of client needs + Maintain a robust knowledge of the firm's latest planning tools, techniques and strategies + Establish and maintain relationships with the management team and inform them of circumstances that require supervisory attention/review/approval per compliance guidelines and policies + Source prospective clients and capitalize on referrals + Deliver customized solutions and the full resources of Bank of America Merrill + Understand all aspects of an optimal practice and complete the training and development needed to continue a successful career as a Financial Advisor Required Skills: + FINRA Series 7 & 66 (63 & 65 accepted, in lieu of 66) registrations required with 5+ years' experience + Established and portable practice with a minimum of $1MM in production + Experience managing client portfolios and driving growth + Proven relationship building and business development skills Desired Skills: + Bachelor's degree or higher strongly preferred + Proven ability to partner and promote lead generation. + Experience balancing investment management, sales activities and new client development. + Achieved additional professional designations such as Certified Financial Planner (CFP) and/or Chartered Retirement Planning Counselor (CRPC). + Possess excellent communication skills, both written and verbal + Highly entrepreneurial **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $57k-95k yearly est. 60d+ ago
  • Wealth Management Client Associate

    Bank of America 4.7company rating

    Bank of America job in Wilmington, NC

    Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. Job Description: This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients. Responsibilities: Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset Required Qualifications: Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results Demonstrates a client-centric mindset, always acting in the best interest of the client Has the ability to learn and adapt to new information and technology platforms Desired Qualifications: Currently holds or is pursuing FINRA Securities Industry Essentials (SIE), Series 7, and/or Series 66 (63 and 65 accepted in lieu of 66) Possesses industry knowledge and an understanding of investment products Has experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience Is comfortable operating in a fast-paced environment with changing and evolving responsibilities Is detail oriented Demonstrates a commitment to continuous learning and professional growth Exhibits sound judgment and discretion when handling sensitive information Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce Demonstrates professional verbal and written communication skills Skills: Account Management Client Management Customer and Client Focus Issue Management Oral Communications Business Development Client Solutions Advisory Pipeline Management Prioritization Administrative Services Emotional Intelligence Referral Identification Written Communications Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent For internal employees; participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy. Shift: 1st shift (United States of America) Hours Per Week: 37.5
    $37k-47k yearly est. Auto-Apply 8d ago
  • Technical Product Systems Analyst

    Jpmorganchase 4.8company rating

    Wilmington, NC job

    Intro Marketing Language Join us to shape innovative products and deliver impactful solutions that drive our business forward. Your expertise will help us create seamless experiences for our customers and partners. As a Technical Product Analyst Senior Associate in our Product team, you collaborate with stakeholders to turn business needs into technical solutions. You analyze systems, document requirements, and support product delivery from concept to launch. You play a key role in testing, data analysis, and process improvement. Together, we create products that make a difference for our customers and our business. Job Responsibilities Gather and document business and technical requirements with stakeholders. Analyze systems and processes to identify opportunities for improvement. Develop and maintain clear technical documentation and user guides. Perform data analysis and mapping to support system enhancements. Facilitate communication between technical teams and business partners. Design and execute test plans to validate system functionality. Create and manage product stories and milestones to ensure timely delivery. Collaborate with product, IT, and infrastructure teams to implement solutions. Coordinate and support user acceptance testing sessions. Build strong relationships through effective written and verbal communication. Manage product roadmap, releases, and dependencies to align with business goals. Required Qualifications, Capabilities, and Skills Experience in technical product analysis or a similar role. Strong understanding of business processes and technology. Proven ability to analyze systems and recommend improvements. Excellent analytical and problem-solving skills. Effective communicator with stakeholders at all levels. Experience with data analysis and system integrations. Skilled in creating technical documentation and user guides. Ability to design and execute test plans. Experience managing product stories, milestones, and releases. Collaborative team player with relationship-building skills. Familiarity with business modeling tools and methodologies. Preferred Qualifications, Capabilities, and Skills (Optional) Experience in the credit card industry or authorizations. Background in fraud risk management. Knowledge of TSYS technical platform. Experience with system conversions and co-brand partnerships. Business architecture experience. Experience at a direct competitor (e.g., Citi, Wells Fargo, Cap One). Advanced data analysis skills.
    $99k-120k yearly est. Auto-Apply 60d+ ago
  • Productivity Lead, Vice President

    Jpmorganchase 4.8company rating

    Wilmington, NC job

    Join Chase Credit Card as a Portfolio-level Productivity Lead, where you will foster a culture of innovation and high performance, spearhead the strategic adoption and implementation of lean-agile methodologies across our leading financial institution, Your primary goal will be to enhance organizational effectiveness, quality, speed, and overall employee and client experience by reducing barriers and improving practices. A strong understanding of lean-agile methodology, and its practical implementation, is a critical part of this role, in addition to an ability to measure productivity, and report to stakeholders at all levels. As a Productivity Lead, within the portfolio team, you will be promoting level performance improvement efforts, helping define methods to measure productivity, in addition to; enabling Program level Delivery Lead's as they coach scrum masters and other roles within their program. Partnering with them as they drive improvements across the organization and the programs they support, empowering them to enhance their delivery processes and productivity through effective collaboration, continuous improvement and innovation. Job Responsibilities Establish, document, and promote best practices for productivity across the portfolio, ensuring alignment with organizational goals and industry standards. Work closely with senior leadership across all aspects of the portfolio; Product, Technology, Data, and Design, ensuring alignment and consistent improvement across the various products, enabling high quality delivery. Independently assess opportunities and design solutions for holistic and long-term improvements across the portfolio. Design and implement frameworks for measuring productivity at all levels, define key metrics, analyze trends, and provide actionable insights to drive improvement. Ensure all productivity initiatives and measurement frameworks align with the larger Line of Business' Product Experience Transformation strategy, actively contributing to forums and enterprise-wide efforts. Partner with Product Area Leads, Agility Leads, and cross-functional leaders to embed best practices, facilitate knowledge sharing, and drive collective problem-solving. Curate and present insightful content for regular and ad-hoc business reviews, analyzing productivity data and KPIs to identify opportunities for improvement. Engage partners and stakeholders to gather input, and synthesize findings into clear, actionable recommendations for senior portfolio and product leaders-ensuring complex challenges are translated into effective strategies that drive measurable results. Anticipate challenges, initiate solution roadmaps, and foster a culture of proactive problem-solving and continuous productivity enhancement. Deliver content for monthly and ad-hoc business reviews, providing actionable insights into the health of productivity initiatives and KPIs. Analyze data to identify opportunity areas, engage with partners and stakeholders to gather input, synthesize findings for senior leadership, and drive improvements based on identified opportunities. Required qualifications, capabilities, and skills Formal training or certification in Program level Agile, Lean, or Productivity frameworks (e.g., Agile Coaching, SAFe, Lean Six Sigma, or equivalent). 10+ years of experience or equivalent expertise in enterprise level coaching of stakeholders, portfolio and program level leaders, and other individuals on lean-agile methodologies and lean-portfolio management, within a Product Operating Model. Demonstrated ability to proactively identify and address organizational and delivery challenges through system based solutions. Proven skill in breaking down and communicating complex problems, solutions, and approaches to measurement to diverse audiences. Track record of taking ownership and driving solutions to completion, both individually and through teams. Evidence of impact through specific, measurable achievements. Exceptional written and verbal communication skills, with a focus on clarity and conciseness in documenting solutions and approaches. Preferred qualifications, capabilities, and skills Formal training or certification in Enterprise or solution level Agile, Lean, or Productivity frameworks (e.g., Agile Coaching, SAFe, Lean Six Sigma, or equivalent), with strong portfolio-level application experience. Demonstrated experience leading and influencing large, cross-functional teams in a matrixed or portfolio environment, with a track record of driving measurable productivity improvements. Experience in Credit Card or Banking industry with a solid understanding of end-to-end product and transaction flows, and how these impact productivity and customer experience. Expertise in defining, measuring, and benchmarking productivity metrics at the team and portfolio level, including the ability to analyze data, identify trends, and translate insights into actionable strategies. Agile delivery and transformation, Business acumen and strategic thinking Change management and continuous improvement, Coaching and , Internal stakeholder management and influencing, Data-driven decision making Adaptability and proactive problem-solving, Experience contributing to enterprise-wide initiatives such as the larger Line of Business Product Experience Transformation.
    $95k-117k yearly est. Auto-Apply 7d ago

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