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The differences between banking associates and bank representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a banking associate has an average salary of $81,890, which is higher than the $34,417 average annual salary of a bank representative.
The top three skills for a banking associate include excellent interpersonal, strong customer service and financial transactions. The most important skills for a bank representative are bank products, customer service, and bank policies.
| Banking Associate | Bank Representative | |
| Yearly salary | $81,890 | $34,417 |
| Hourly rate | $39.37 | $16.55 |
| Growth rate | -12% | -12% |
| Number of jobs | 18,919 | 105,192 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 53% |
| Average age | 39 | 39 |
| Years of experience | - | - |
A banking associate's role is to build positive relationships with clients by performing support tasks. Their responsibilities revolve around greeting clients, processing requests and documentation, gathering and verifying requirements, responding to inquiries and concerns, and offering other services and products to clients. They may also produce progress reports, financial statements, coordinate with team members, and liaise with external agencies. Furthermore, as a banking associate, it is essential to handle issues and complaints, all while adhering to the bank's policies and regulations.
A bank representative works to assist clients, aiming to provide optimal banking services and build positive client relationships. Their duties include greeting and identifying the clients' needs, answering inquiries, giving clear instructions, and discussing banking terms. They also process client requests such as withdrawals, deposits, payments, and even handling applications. Moreover, a bank representative may also conduct market research and analyses, generate leads, and reach out to potential clients through calls and correspondence to offer products and services.
Banking associates and bank representatives have different pay scales, as shown below.
| Banking Associate | Bank Representative | |
| Average salary | $81,890 | $34,417 |
| Salary range | Between $47,000 And $141,000 | Between $28,000 And $41,000 |
| Highest paying City | White Plains, NY | Albany, NY |
| Highest paying state | New York | New York |
| Best paying company | Citi | Advancial Federal Credit Union |
| Best paying industry | Finance | Finance |
There are a few differences between a banking associate and a bank representative in terms of educational background:
| Banking Associate | Bank Representative | |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between banking associates' and bank representatives' demographics:
| Banking Associate | Bank Representative | |
| Average age | 39 | 39 |
| Gender ratio | Male, 41.8% Female, 58.2% | Male, 34.1% Female, 65.9% |
| Race ratio | Black or African American, 10.1% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 7.4% White, 60.7% American Indian and Alaska Native, 0.6% | Black or African American, 9.2% Unknown, 3.4% Hispanic or Latino, 22.4% Asian, 7.3% White, 57.1% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |