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The differences between banking associates and personal banking representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a banking associate has an average salary of $81,890, which is higher than the $33,833 average annual salary of a personal banking representative.
The top three skills for a banking associate include excellent interpersonal, strong customer service and financial transactions. The most important skills for a personal banking representative are bank products, profiling, and customer inquiries.
| Banking Associate | Personal Banking Representative | |
| Yearly salary | $81,890 | $33,833 |
| Hourly rate | $39.37 | $16.27 |
| Growth rate | -12% | -3% |
| Number of jobs | 18,919 | 41,795 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 62% |
| Average age | 39 | 41 |
| Years of experience | - | 12 |
A banking associate's role is to build positive relationships with clients by performing support tasks. Their responsibilities revolve around greeting clients, processing requests and documentation, gathering and verifying requirements, responding to inquiries and concerns, and offering other services and products to clients. They may also produce progress reports, financial statements, coordinate with team members, and liaise with external agencies. Furthermore, as a banking associate, it is essential to handle issues and complaints, all while adhering to the bank's policies and regulations.
Personal banking representatives typically earn $39K per year. This position requires a high school diploma or GED at a minimum, but employers prefer a bachelor's degree in finance, business, or a related field. They may also ask for experience in customer service, cash-handling, or banking. Personal banking representatives are required to provide bank client support, assist with account management, process checks, and find products and services that will be the best fit for their clients.
Banking associates and personal banking representatives have different pay scales, as shown below.
| Banking Associate | Personal Banking Representative | |
| Average salary | $81,890 | $33,833 |
| Salary range | Between $47,000 And $141,000 | Between $26,000 And $42,000 |
| Highest paying City | White Plains, NY | - |
| Highest paying state | New York | - |
| Best paying company | Citi | - |
| Best paying industry | Finance | - |
There are a few differences between a banking associate and a personal banking representative in terms of educational background:
| Banking Associate | Personal Banking Representative | |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between banking associates' and personal banking representatives' demographics:
| Banking Associate | Personal Banking Representative | |
| Average age | 39 | 41 |
| Gender ratio | Male, 41.8% Female, 58.2% | Male, 33.4% Female, 66.6% |
| Race ratio | Black or African American, 10.1% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 7.4% White, 60.7% American Indian and Alaska Native, 0.6% | Black or African American, 9.7% Unknown, 2.9% Hispanic or Latino, 22.5% Asian, 9.2% White, 54.9% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 11% |