Call center agent jobs in Altamonte Springs, FL - 642 jobs
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Customer Support Agent
Acorn Stairlifts, Inc. 4.4
Call center agent job in Orlando, FL
Customer Support Agent - Full-Time (On-Site) ***To be successful in this position requires proper phone skills of a traditional customer service role but also it is helpful to have mechanical aptitude.*** Join Our Growing Team at Acorn Stairlifts! Acorn Stairlifts is seeking a Customer Support Agent to provide outstanding customer service and technical support to our customers. If you excel in fast-paced environments, enjoy problem-solving, and have strong communication skills, this is a great opportunity to grow your career with a leading industry company.
What You'll Do
Serve as the primary point of contact for customer and dealer inquiries
Resolve customer concerns with professionalism and empathy
Provide basic technical assistance and escalate complex issues
Document customer interactions and complete incident reports
Confirm service appointments and coordinate daily scheduling
Assist customers with parts orders and service call scheduling
Determine warranty coverage and support accurate invoicing or collections
Identify recurring service issues and escalate when necessary
Process RMAs and respond to voicemail and email support requests
Follow all safety, security, and company procedures
What We're Looking For
Proficient in Microsoft Windows; strong typing skills
Excellent verbal and written communication
Customer-focused mindset with strong listening skills
Ability to handle difficult situations with professionalism
Strong analytical and troubleshooting abilities
Team-oriented, adaptable, and able to work in a changing environment
Reliable with strong work ethic and schedule adherence
Education & Experience
Associate's degree (preferred), OR
2-4 years of customer support or related experience, OR
Equivalent combination of education and experience
Physical & Work Requirements
Ability to occasionally lift up to 10 lbs
Primarily a desk-based role with regular sitting, speaking, and listening
Moderate office noise level
Reasonable accommodations available
What We Offer
Comprehensive benefits package: Medical, Dental, Vision
Enrollment in company 401(k) program, with company match
Company-paid Life Insurance + Short- and Long-Term Disability
7 paid holidays + 10 days paid time off annually; paid time off increases to 15 days annually after 2 years
A supportive, energetic workplace where success is celebrated
About Acorn Stairlifts
Employing more than 1,700 people worldwide, Acorn Stairlifts is the world's largest independent manufacturer and supplier of stairlifts, with operations in over 84 countries. We are committed to improving customer mobility and independence-one lift at a time.
$26k-34k yearly est. 3d ago
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Customer Service Representative - State Farm Agent Team Member
Amanda Chase Koenig-State Farm Agent
Call center agent job in Winter Park, FL
Benefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Winter Park, FL | Full-Time | In-Office
Join a top nationally ranked insurance agency and build your career alongside one of the best in the business. Our high-performing Winter Park office is looking for a Customer Service Representative who's ready to deliver elite service, learn from the best, and grow fast in the insurance industry.
What You'll Do
Advise existing clients on coverage gaps and recommend smart solutions.
Review and update policies during renewals or life changes.
Handle policy changes, billing questions, and everyday service needs.
Build strong, long-term client relationships in the Winter Park community.
What We're Looking For
Florida 4-40 or 2-20 license (or ability to obtain quickly).
Strong communicator with a service-first mindset.
Highly motivated, organized, and ready to excel in a fast-paced, top-tier office.
Bilingual English/Spanish preferred.
What You'll Get
Competitive base pay + uncapped commission on additional coverage.
Bonuses tied to personal and team success in a high-performance environment.
Paid time off, licensing support, and continuing education.
401 (k) with match
Health Insurance
Stipend for Disability Insurance
Direct mentorship from a nationally recognized agent and real growth opportunities.
Schedule: Monday-Friday, business hours.
$24k-32k yearly est. 3d ago
Customer Service Representative - State Farm Agent Team Member
Brandon Quarterman-State Farm Agent
Call center agent job in Winter Park, FL
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Paid time off
Training & development
Vision insurance
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401k
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$24k-32k yearly est. 3d ago
Customer Service Representative - State Farm Agent Team Member
Bryan Fifer-State Farm Agent
Call center agent job in Winter Garden, FL
Benefits:
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency has proudly served the community for 18 years, with the last 6 years dedicated to building a successful and thriving office. Our team of 12 is like a family-we foster a fun, team-focused culture where everyone feels supported and valued. We kick off each morning with a team huddle to celebrate wins, communicate updates, and grow together through training. From celebration lunches to birthdays, work anniversaries, and monthly book club gatherings, we always find a reason to come together and enjoy each other's company.
Community involvement is at the heart of what we do. We are active members of the West Orange and South Lake Chambers, proud sponsors and partners of five local schools, and deeply involved in local initiatives. I helped charter the Rotary Club of Horizon West, serving as its first President and remaining on the Board. I also contribute to the Fellowship of Christian Athletes and serve on an advisory council for Orlando Health.
If you're looking to join a high-energy team that values connection, community, and growth, we'd love to have you be part of our journey!
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Bryan Fifer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$24k-32k yearly est. 3d ago
CS - Customer Service Representative (ORL)
Atlantic Aviation FBO, Inc.
Call center agent job in Orlando, FL
We are seeking self-motivated, safe, positive, enthusiastic, goal oriented individuals for immediate openings as a Customer Service Representative (CSR) at ORL. Corporate aviation continues to be a viable means of travel for many who do not like the Customer Service Representative, Customer Service, Representative, Retail, Airline, Aviation
$24k-32k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Bryan Strasburger-State Farm Agent
Call center agent job in Orlando, FL
Benefits:
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
About the Agent:
With an extensive 25+ year career in the insurance industry, I began my journey with MetLife and later gained valuable experience with Downey Insurance and other Brown & Brown, Inc. subsidiaries. Now I am a State Farm Insurance Agent for Orlando and the surrounding Central Florida areas. Originally from the Midwest (Indiana & Nebraska), my family and I have made Doctor Phillips our home. As an active member of both the MetroWest Rotary Club and Holy Family, community involvement is important to us.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Bryan Strasburger - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$24k-32k yearly est. 3d ago
Customer Service/Support Representative I
CAE Inc. 4.5
Call center agent job in Orlando, FL
About This Role
The Client Services Representative (CX Rep) will be responsible for coordinating across functional disciplines to achieve customer satisfaction. The CSR will be responsible for the in-house customer experience, taking care of daily operations with regards to customer services, training center experience and reception tasks. The CSR is the first point of contact for customers, clients, and guests, and provides them with all essential information they may reasonably require.
The Client Services Representative (CX Rep) will be responsible for coordinating across functional disciplines to achieve customer satisfaction. The CSR will be responsible for the in-house customer experience, taking care of daily operations with regards to customer services, training center experience and reception tasks. The CSR is the first point of contact for customers, clients, and guests, and provides them with all essential information they may reasonably require.
Main Tasks:
* Act as first- and main point of contact for all customers, clients, and guests throughout their 'lifecycle' within the training center.
* Act as pivot between clients/guests and the various back-office functions to ensure customer services delivery expectations are being met and/or exceeded consistently.
* Execute front office duties to provide customers with requested information regarding the training process (schedules, changes, etc.) and logistics (hotel, transport, visa) or any other issue that our customers can reasonably request
* Prepare client's materials for course delivery by: Ordering/printing required course documentation for clients.
* Ensure facilities are ready, prepared and organized in support of training delivery
Skills, Capabilities & Competencies
* Minimum of 3 years in Customer Service role required
* Attention to detail
* Meet deadlines within prescribed timeframes
* Able to thrive in a team environment and contribute to team objectives
* Excellent presentation and communication skills
* Able to work onsite
* Must be able to work every other weekend, if needed
Position Type
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Opportunity Employer
CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at ****************************.
$23k-31k yearly est. 3d ago
Call Center Agent - B2B Sales
American Management Association 4.6
Call center agent job in Orlando, FL
Job Title: CallCenterAgent - B2B Appointment Setter Pay: $20/hour + Commission (Top performers earn $60k+ annually)
Ready to Earn Big and Make an Impact? Join American Management Services Inc. as a B2B Appointment Setter and help drive growth by connecting with C-level executives nationwide. This is a high-performance outbound sales role-not customer service. If you thrive on results and love the challenge of high-volume calling, this is your opportunity.
Why You'll Love This Role
Competitive Base Pay: $20/hour
Uncapped Commission: Earn $60k+ annually
Full Benefits: Medical, dental, and vision coverage
Work-Life Balance: Monday-Friday schedule, no nights or weekends
Professional Environment: A team that values discipline, accountability, and results
What You'll Do
Make 150+ outbound calls daily to qualified business leads
Engage decision-makers at the C-suite level
Schedule high-value appointments for regional field directors
Deliver persuasive, professional pitches that open doors
Navigate gatekeepers with confidence and skill
What You Bring
B2B Sales Experience: You know how to speak to decision-makers and close value-driven deals
High-Volume Sales Discipline: Comfortable making 100+ dials a day and maintaining energy
Results-Driven: You play to win, track progress daily, and aim to exceed quota
Coachable & Hungry: You crave feedback and thrive in a performance-driven environment
Strong communication, persuasion, and active listening skills
Our Core Values
Inspire Excellence: Set the bar high and lift others through your performance
Own the Outcome: Accountability matters-results speak louder than excuses
Lead Boldly: Be the example others strive to follow
Stay Disciplined: Consistency wins. Do the work every day
Bring Energy: Enthusiasm drives success-show up ready to win
Believe in Yourself: Confidence creates momentum and results
Act Fast: Take initiative-move first, move smart
Team Above Self: Success is shared-we win together or not at all
Ready to Make an Impact?
Apply today and turn your expertise into results! Visit ************** to learn more.
Equal Opportunity Employer
American Management Services Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.
((ISRvs1 2026) EF)
$60k yearly Auto-Apply 10d ago
Call Center Representative - Medical
Central Florida Health Care 3.9
Call center agent job in Winter Haven, FL
Title: CallCenter Representative - Medical Reports to: CallCenter Supervisor FLSA Status: Non-Exempt Personnel Supervised: None Under the direct supervision of the CallCenter Supervisor, incumbent is responsible for scheduling Medical and/or Dental and/or Optometry appointments.
MINIMAL QUALIFICATIONS:
* Education: High School Graduate or GED
* Experience: 18 months scheduling appointments in an office environment or CallCenter experience. Bilingual: English/Spanish required.
* Skills: Self-starter. Detail oriented. Computer literate. Type 40 wpm.
RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following:
* Schedule medical, dental and optometry appointments by phone.
* Collect patient demographic and insurance information.
* Cancel and reschedule medical, dental and optometry appointments
* Understand and apply CFHC scheduling template.
* Transfer calls appropriately
* Work provider follow-up requests on outbound calls
* Must be available from 7 am until 6 pm
BENEFITS:
Competitive Salary
Federal Student Loan Forgiveness:
PSLF - 10-year commitment, 120 loan payments and at the end of the commitment, the remaining loan is forgiven
Excellent medical, dental, vision, and pharmacy benefits
Employer Paid Long-Term Disability Insurance
Employer Paid Life Insurance equivalent to 1x your annual salary
Voluntary Short-Term Disability, additional Life and Dependent Life Insurance are available
Malpractice Insurance
Paid Time Off (PTO) - 4.4 weeks per year pro-rated
Holidays (9.5 paid holidays per year)
Paid Birthday Holiday
CME Reimbursement
401k Retirement Plan after 1 year of service (w/matching contributions)
Staff productivity is recognized and rewarded
PHYSICAL REQUIREMENTS:
* Requires 80% or more spent standing/sitting.
* Independently mobile
* Lifting and/or transporting up to 20lbs.
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.
$25k-31k yearly est. 7d ago
(RN) Call Center Nurse Specialist // Orlando FL 32822
Mindlance 4.6
Call center agent job in Orlando, FL
Business CallCenter Nurse Specialist Visa GC/Citizen Division Pharmaceutical Pay Negotiable Contract 6 Month Temp-to-Hire on performance Timings Mon - Fri between 12.30AM - 9.00PM Qualifications
Provides telephonic professional nursing services in support of contracts to include: telephonic patient support and resource, data collector, referral source, and nurse educator to patients. Works under moderate supervision.
Essential Duties and Responsibilities
1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include:
·
Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries.
·
Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources to patients.
·
Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care.
·
Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes
·
Educator: Complete patient teaching in relation to the use of products
2. Participates in program specific customer meetings and training sessions.
3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests.
4. Performs special projects and performs other duties as it pertains to specific contract performance.
Other Job Functions
·
Performs other related duties as assigned or requested.
Scope of Position Responsibilities
·
For Internal and External Relationships:
Responsible for customer and patient interactions.
·
For Organization Influence
: Limited - Works within the guidelines of a specific program.
·
Limits of Authority
: Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director.
Job Qualifications
·
Required Education and Experience: BA/BS degree; Registered Nursing program (RN) certification required. 4 years (or more) of hands-on nursing experience and direct patient care service required; Specialty Pharmacy experience preferred. Active, unrestricted Nursing license in the state of employment.
·
Knowledge and Abilities: Knowledge and experience in the areas of Neurology, Multiple sclerosis, Rheumatology, Dermatology, Pulmonology, Gastroenterology, Infectious Disease, Asthma, Oncology, or Pediatrics. Good phone etiquette and previous telephonic clinician work experience is preferred. Demonstrated ability to work cross-functionally to improve quality and service. Good interpersonal skills, problem solving skills. Demonstrated ability to multi-task, detail-oriented, and the ability to adapt in a dynamic fast paced work environment.
License/Certifications
·
Ability to obtain and sustain Nursing license in required states including but not limited to: Indiana
Additional Skills
·
Analyze data
·
Answer telephones
·
Develop/maintain networks on a broad cross section
·
Effective at group involvement
·
Handle multiple tasks
·
Compile data/statistics
·
Establish filing system
·
Input data into computer systems
·
Use computerized spreadsheets to conduct analysis
·
Problem solving
·
Research information
·
Strong communications-written and verbal
·
Time management
·
Effective interpersonal, negotiating and communication skills required.
Computer Skills
·
Data entry
·
Visual concentration on computer screens
·
Multi-user computer systems
·
Personal Computer
·
Microsoft Office - Word, Excel, Microsoft Office
Working Conditions/Physical Demands
Normal office environment
Lifting under 10 pounds
Ability to travel for contract requirements
If you are available and interested then please reply me with your
“
Chronological Resume”
and call me on
**************
.
Additional Information
Thanks & Regards,
Ranadheer Murari
|
Team Recruitment
|
Mindlance, Inc.
|
W
:
************
*************************
$25k-32k yearly est. Easy Apply 3d ago
Call Center Representative
Bags 4.3
Call center agent job in Orlando, FL
Job Description
Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient.
Responsibilities
As a leading airline and luggage service provider across the nation, we are seeking energetic and outgoing candidates to join our CallCenter family. The role of a Customer Service Representative is answer and handle high volume of phone calls in a polite and professional manner ranging from customer service questions to answering support questions from our many customers and subcontractors throughout the United States. This also includes answer inquiries and questions, handle complaints, troubleshoot problems and provide information for airline passengers who require their luggage to be delivered.
The candidate will be self-motivated, have excellent customer service skills and have experience with working with computers. Our ideal candidate must have strong organizational skills, and be able to follow instructions & complete assignments and tasks in a timely manner. This is a team oriented, fast paced environment with a lot of hands on training, support and guidance.
Field incoming requests from end users and customers via telephone, e-mail or other established support channels
Document all relevant information including name, organization, contact information, asset details, nature of issue, troubleshooting steps taken and resolution.
Utilize knowledgebase, FAQs, peers and all other available resources to aid in incident resolution to resolve customers' issues effectively and efficiently.
Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude
Answer incoming technical requests, quickly analyze, test and resolve the calls
Create requests using our ticketed tracking system to create and track progress of request
Process requests that are created via email and communicate with end users
Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude
Answer incoming technical requests, quickly analyze, test and resolve the calls
Create requests using our ticketed tracking system to create and track progress of request
Monitor and manage orders following up on statuses and progress
Communicate to end users and customers providing updates and statuses on their inquiries.
Requires a patient and understanding individual who knows how to satisfy customers and maintain a cool demeanor
Accurately enter data to ensure the orders are placed correctly.
Collaborate with co-workers to ensure all orders are entered for the day.
Ability to work independently and be able to work under pressure
Utilize computer systems and multiple applications to manage orders
Handling instances that involve customers who have been separated from their luggage
Qualifications
Exceptional written and verbal communication skills.
Ability to work collaboratively in a team environment and support team decisions.
Solid multi-tasking, prioritization and organizational skills. .
Travel Industry experience is a plus
Must be available to work holidays and weekends
Must be available to work our evening shifts between 3 PM-11:30 PM & 4 PM - 12:30 AM
Appearance Guidelines
Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards.
For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted
No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
Clean & well-maintained approved uniforms must be worn on shift
Additional requirements as specified by management
While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.
Salary Range: $16.00 per hour
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
________________________________________
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
$16 hourly 9d ago
Call Center Sales Agent- Inbound
Description This
Call center agent job in Orlando, FL
Are you a result oriented and persuasive sales professional? Then Start your next adventure by joining our elite sales team! Every single day will be a new opportunity for you to improve the lives of our guests, reach your personal income goals in a base plus sales commission environment and accelerate your career. The ability to be punctual, establish rapport, overcome objections and meet sales goals are vital to success in this role.
Call Transfer Incentive Plan includes Weekly, Monthly and sales incentives.
Yearly Earning Potential: Our top performers average $100,000+ per year
We are looking for a self-starter with a deep desire to succeed is our ideal candidate. Self-motivated, persuasive, and capable of operating independently. Individuals can earn confidence by overcoming challenges and appreciating the advantages of working in sales. Has a calm, outgoing, and professional demeanor and strives to provide superior customer service. It is important to be teachable and ready to learn!
As a Call Transfer Sales Agent, you will address the customer in a professional and welcoming manner, clarify the specifics and advantages of the heavily discounted getaway package, answer questions, and discuss objections using our sales approach. Your primary goal as a call transfer agent is to qualify our callers and sell our highly discounted vacation packages to preview our luxurious resorts; These tours are designed to promote our breathtaking resorts, which offer the customer the possibility of building lasting memories with vacation ownership.
High School Diploma or GED
Able to work flexible shifts to include weekdays, evening and weekends
Previous sales experience/ tele sales experience is preferred
Previous sales and marketing experience in a similar luxury goods or services sector is a plus
Individuals who are financially driven
A sharp professional image with the ambition to make things happen.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Walk-In Interviews on Mondays and Wednesdays from 11:00am to 3:00pm! 1800 Metrocenter Blvd, Orlando, FL 32835 - Check-in at reception. Must be dressed interview appropriate (business casual)
All of our leads are inbound transfers (No outbound calling)!
We remained open and working full time through the pandemic.
We have social distancing measures, temperature checks, frequent cleaning and the use of PPE. For more information you can visit ***************************
Excellent health care options (medical, dental, and vision that encourage vital preventative care)
Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation
All new Team Members are automatically enrolled in the HGV Retirement Savings Plan
Our Go Hilton Team Member Travel Program offers up to 30 room nights per year at our employee rate and 50% off at participating hotel-operated restaurants. Pass the savings on to loved ones since HGV allows you to share up to 70 additional discounted room nights per year
Employee Stock Purchase Plan become an owner in our company. Eligible team members can purchase HGV common stock at a discount,
And so much more
$24k-33k yearly est. Auto-Apply 21d ago
Call Center Agent
NDM Hospitality Services
Call center agent job in Kissimmee, FL
Are you ready for an amazing, thrilling, fast paced career in hospitality? Are you looking to enhance your talents and grow in the industry? We have open opportunities to provide you with an amazing future as a part of our team.
The CallCenter Team Agent is involved in all aspects of day-to-day operations of Rentyl Resorts home rental inventory. This includes but is not limited to promoting awareness of brand image internally and externally. Use of sales techniques that maximize revenue while maintaining existing guest loyalty to LRR. Assist with team member questions about property facilities/services.
Company Overview:
NDM is a family-owned hospitality business that started in F&B and is now expanding into vacation rentals. We are creating a new sector in hospitality by creating identifiable brands with consistent accommodations, services and amenities within the vacation rental space. Imagine combining the comforts of a vacation home with the experience and consistency of a world class resort.
Position Summary: The successful candidate shall have a minimum of 6 months of similar experience
Our Benefits:
Health, Dental, Vision, Free Life Insurance
401k Plan Available
Discounted Hotel rooms
Discount in F&B outlets
Development opportunities
Employee appreciation events
Recognition and Rewards Program
And Many more!
Main Duties:
Create, modify and cancel reservations as requested by client and internal team members.
Receive calls and initiate chats with potential guest over the phone and through the company website
Provide complete and accurate information to guests on every telephone call and in every chat.
Identifying opportunities to upsell different Encore Resort rental homes and services.
Provide internal department support for new bookings and attending to more specific request.
Produce reports for both internal department and management teams.
Use the internal ticketing system to log calls and follow up on reservation leads.
Other duties to be assigned by management team.
Education & Experience:
High School diploma or equivalent and/or experience in a hotel, property management, and or customer service-based profession preferred
Bi-lingual English and Portuguese or English and Mandarin preferred
Experience in callcenter reservations booking preferred
Phone systems knowledge is a plus
Excellent customer service skills in person and via the phone is required
Ability to be a self-starter and innovate new processes is essential
Physical requirements:
Flexible and long hours sometimes required including working weekends, holidays, and hours exceeding 40+
Great Perks and Benefits - Work with a "Win from within company"
NDM Hospitality is an equal opportunity Employer
NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$24k-33k yearly est. 60d+ ago
Call Center Specialist - East Orlando / Kissimmee, FL
First Choice Pediatrics Inc. 3.2
Call center agent job in Orlando, FL
Positions in Winter Garden/Alafaya/Kissimmee Poinciana
CallCenter Specialist Under the supervision of the Clinical Management, the CallCenter Specialist is responsible for customer service, registration, appointment scheduling and insurance verification. Typical duties include answering multi-line incoming customer calls, completing online registration, scheduling appointments and securing authorization for scheduled services. This position manages all incoming calls, front desk check-in, collecting copay's, COTA signatures, check-out processes, communication between providers and other staff. Screening calls to escalate to triage or management and communication with patients waiting on timeliness of providers. QUALIFICATIONS
Ability to multi-task and manage multiple lines and issues at once, while maintaining a positive attitude and excellent customer service.
Knowledge of third-party payers including federal, state and private health plans.
Customer service experience in a health care setting.
Experience with EMR, authorizations, managing multiple lines, collecting copay's, and completing Registrations. SPECIAL CONDITIONS Must be able to work various hours and locations based on business needs and be able to work overtime as required.
$25k-31k yearly est. Auto-Apply 60d+ ago
Public Safety Command Center Operator (Varying Shifts)
Nemours
Call center agent job in Orlando, FL
Nemours is seeking a Public Safety Command Center Operator (Full-Time), to join our Nemours Children's Health team in Orlando, Florida.
This position monitors the operations of building systems including mechanical, electrical, fire safety, emergency generators, medical gas alarms, security, medical and environmental systems. The Public Safety Command Center Operator will adjust systems or contact appropriate resources to correct variations to established parameters. The position receives work requests and dispatches work, makes emergency announcements, enters work orders, receives and relays call information to staff and in general assists with the flow of information to ensure the effective operation of key procedural and control systems. The Public Safety Command Center Operator will receive calls for service and dispatch Public Safety Officers as appropriate. The position will page out alarms, codes, and alerts as necessary.
Monitor security technology including cameras, access control, duress alarms, emergency call box alarms and infant abduction system.
Monitors and responds per procedure to fire alarm systems, smoke control, and related fire suppression systems. Assist with testing of these systems, as required. Monitors and responds to electrical systems, generators and related alarms.
Maintains radio contact and accountability for all Public Safety staff and monitors news sources and situations with potential impact to Nemours Children's Health.
Maintain equipment and alarm status and enter service tickets as appropriate.
Proactively dispatch Public Safety Officers to areas of potential need based off observations from camera and/or access control systems and pages out alarms, codes and alerts.
Maintains appropriate log books, post orders, daily activities and other associated Public Safety materials.
Other duties as assigned.
Job Requirements
High School Diploma required.
Minimum of three (3) to six (6) months experience required.
Possesses and maintains Florida Class D Security license required.
Proficient in all computer and technology applications utilized by Public Safety Department.
Working knowledge of security policies, procedures and practices.
Able to work varying shift assignments including nights, weekends and holidays.
#LI-EP1
$22k-30k yearly est. Auto-Apply 43d ago
Call Center Operator - 2nd Shift
Westgate Resorts
Call center agent job in Orlando, FL
The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida's world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Job Description
As a Resort Services Operator, you will:
* Provide friendly, positive, and hospitable service to our in-house guests
* Answer calls using the phone routing system
* Route calls and take messages for the appropriate departments
* Ensure faxes and mail is distributed and handled correctly
Qualifications
Job Requirements:
* Must have schedule flexibility; Nights, Weekends, and Holidays
* Callcenter experience preferred.
Additional Information
Why Westgate?
* Comprehensive health benefits - medical, dental and vision
* Paid Time Off (PTO) - vacation, sick, and personal
* Paid Holidays
* 401K with generous company match
* Get access to your pay as you need it with our Daily Pay benefit
* Family benefits including pregnancy, and parental leave and adoption assistance
* Wellness Programs
* Flexible Spending Accounts
* Tuition Assistance
* Military Leave
* Employee Assistance Program (EAP)
* Life, Disability, Accident, Critical Illness & Hospital Insurance
* Pet Insurance
* Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
* Advancement & development opportunities
* Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
$22k-30k yearly est. 7d ago
Call Center Operator
Dinesh Khanna Md LLC Es
Call center agent job in The Villages, FL
Busy medical group is looking for a callcenter operator who has experience in a medical office environment. The ideal candidate will be able to work in a fast paced environment, understand how to provide exceptional customer service to patients. ,
We provide competitive benefits including health, vision and dental, 401k and paid time off.
Job Type: Full-time
Customer Service: 1 year (Preferred)
medical office: 1 year (Preferred)
Education:
High school or equivalent (Required)
Language:
Spanish (Required)
Work Location:
One location
Benefits:
Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid time off
This Job Is:
A job for which military experienced candidates are encouraged to apply
Open to applicants who do not have a college diploma
$22k-30k yearly est. Auto-Apply 60d+ ago
Customer Support Agent - Orlando, FL
Acorn Stairlifts, Inc. 4.4
Call center agent job in Orlando, FL
Customer Support Agent - Full-Time (On-Site) ***To be successful in this position requires proper phone skills of a traditional customer service role but also it is helpful to have mechanical aptitude.*** Join Our Growing Team at Acorn Stairlifts! Acorn Stairlifts is seeking a Customer Support Agent to provide outstanding customer service and technical support to our customers. If you excel in fast-paced environments, enjoy problem-solving, and have strong communication skills, this is a great opportunity to grow your career with a leading industry company.
What You'll Do
Serve as the primary point of contact for customer and dealer inquiries
Resolve customer concerns with professionalism and empathy
Provide basic technical assistance and escalate complex issues
Document customer interactions and complete incident reports
Confirm service appointments and coordinate daily scheduling
Assist customers with parts orders and service call scheduling
Determine warranty coverage and support accurate invoicing or collections
Identify recurring service issues and escalate when necessary
Process RMAs and respond to voicemail and email support requests
Follow all safety, security, and company procedures
What We're Looking For
Proficient in Microsoft Windows; strong typing skills
Excellent verbal and written communication
Customer-focused mindset with strong listening skills
Ability to handle difficult situations with professionalism
Strong analytical and troubleshooting abilities
Team-oriented, adaptable, and able to work in a changing environment
Reliable with strong work ethic and schedule adherence
Education & Experience
Associate's degree (preferred), OR
2-4 years of customer support or related experience, OR
Equivalent combination of education and experience
Physical & Work Requirements
Ability to occasionally lift up to 10 lbs
Primarily a desk-based role with regular sitting, speaking, and listening
Moderate office noise level
Reasonable accommodations available
What We Offer
Comprehensive benefits package: Medical, Dental, Vision
Enrollment in company 401(k) program, with company match
Company-paid Life Insurance + Short- and Long-Term Disability
7 paid holidays + 10 days paid time off annually; paid time off increases to 15 days annually after 2 years
A supportive, energetic workplace where success is celebrated
About Acorn Stairlifts
Employing more than 1,700 people worldwide, Acorn Stairlifts is the world's largest independent manufacturer and supplier of stairlifts, with operations in over 84 countries. We are committed to improving customer mobility and independence-one lift at a time.
$26k-34k yearly est. 3d ago
(LPN) Call Center Nurse Specialist // Orlando FL 32822
Mindlance 4.6
Call center agent job in Orlando, FL
Business CallCenter Nurse Specialist Visa GC/Citizen Division Pharmaceutical Pay Negotiable Duration 3 Months contract Qualifications DESCRIPTION Essential Duties and Responsibilities · Adheres to principles as stipulated by program specific contractual agreements and UBC Service's practices which may include:
o
Patient Support:
Make outbound phone calls to patients who have opted into a patient support program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries.
o
Resource:
Answer patient, consumer and healthcare professional questions and suggest appropriate resources.
o
Referral Source:
Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care.
o
Collect Data:
Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes in an electronic environment.
o
Educator:
Complete patient teaching in relation to the use of products
·
Participates in program specific customer meetings and training sessions.
·
Participates in program specific orientation meetings and demonstrates clinical competency on written tests.
·
Performs special projects and performs other duties as it pertains to specific contract performance.
Other Job Functions
·
Performs other related duties as assigned or requested.
Job Qualifications
Required Education and Experience:
High school degree or equivalent; Licensed Practical Nursing program (LPN) certification required. 3 years of hands-on nursing experience through direct patient care or Specialty Pharmacy experience. Active, unrestricted Nursing license in the state of employment
License/Certifications
·
Ability to obtain and sustain Nursing license in required states including but not limited to: Florida
Additional Skills
·
Analyze data
·
Answer telephones
·
Develop/maintain networks on a broad cross section
·
Effective at group involvement
·
Handle multiple tasks
·
Compile data/statistics
·
Establish filing system
·
Input data into computer systems
·
Problem solving
·
Research information
·
Strong communications-written and verbal
·
Time management
·
Effective interpersonal, negotiating and communication skills required.
Computer Skills
·
Accurate Data entry
·
Windows Environment
·
Online Applications
·
Visual concentration on computer screens
·
Multi-user computer systems
·
Personal Computer
·
Microsoft Office - Word, Excel, Microsoft Outlook
Working Conditions/Physical Demands
·
Normal office environment
·
Lifting under 10 pounds
If you are available and interested then please reply me with your updated copy of resume or can call me at
**************
.
Additional Information
Thanks & Regards,
Ranadheer Murari
|
Team Recruitment
|
Mindlance, Inc.
|
W
:
************
*************************
$25k-32k yearly est. Easy Apply 3d ago
Call Center Operator - 2nd Shift
Westgate Resorts
Call center agent job in Orlando, FL
The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida's world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Job Description
As a Resort Services Operator, you will:
Provide friendly, positive, and hospitable service to our in-house guests
Answer calls using the phone routing system
Route calls and take messages for the appropriate departments
Ensure faxes and mail is distributed and handled correctly
Qualifications
Job Requirements:
Must have schedule flexibility; Nights, Weekends, and Holidays
Callcenter experience preferred.
Additional Information
Why Westgate?
Comprehensive health benefits - medical, dental and vision
Paid Time Off (PTO) - vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
How much does a call center agent earn in Altamonte Springs, FL?
The average call center agent in Altamonte Springs, FL earns between $20,000 and $39,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.
Average call center agent salary in Altamonte Springs, FL