Call center agent jobs in Apex, NC

About the Company As a life science company and a leading supplier to global research markets, we offer a comprehensive product portfolio along with outstanding hands-on customer service to ensure every laboratory has the tools and support they need. Our markets include pharmaceutical and biotechnology businesses, research institutions, hospitals, reference labs, and more. Be part of making a difference At Genesee, we believe we can help improve our communities and transform the world through science. Our shared desire to make a difference is what drives and inspires us. We are a fast-growing, dynamic team that listens to each other and embraces collaboration. We foster an open, friendly work environment and show up for one another every day. Role: Customer Development Representative (CDR) Reports to: Regional Director of Sales FLSA: Non-Exempt Location: Raleigh, NC Why is this role important at Genesee Scientific? The Customer Development Representative (CDR) plays a critical role in developing and expanding relationships with existing customers and re-engaging inactive accounts. This role focuses on account growth, retention, and long-term customer success, working closely with Account Managers and Sales Leadership to drive sustained revenue. What will you do: Own and manage an assigned book of existing and inactive customer accounts Proactively engage customers to understand purchasing behavior, challenges, and future needs Re-engage dormant accounts and identify opportunities to restore and grow spend Educate customers on Genesees products, services, promotions, and value proposition Drive incremental revenue by engaging in discovery conversations and gaining customer commitment to participate in a future meeting with their Account Manager Use Salesforce and sales tools to track customer interactions, pipeline, and opportunities Collaborate with Customer Service and Marketing to deliver a seamless customer experience Continue developing advanced sales skills and life science market knowledge through coaching and training Requirements: What you will bring: Bachelors degree in business, science, or equivalent experience 13 years of experience in sales, account support, customer development, or customer-facing roles Strong communication skills with the ability to build and maintain customer relationships Proven ability to manage multiple accounts and priorities Results orientated, strong work ethic and an ability to excel within a rapidly changing and growing organization Proficient in Microsoft Office Suite applications; experience with CRM/Salesforce is a plus Ability to thrive in a fast-paced, collaborative environment and effectively manage multiple priorities Youll Be a Great Fit If You Enjoy owning relationships and driving account growth Are proactive, organized, and comfortable managing a book of business Can navigate customer conversations and objections Are curious, analytical, and solution-oriented Are comfortable using technology and data to guide decisions Are interested in building a long-term sales career in life sciences Physical Requirements: Perform the following tasks, with or without reasonable accommodation: Primarily sedentary work on a computer in a climate-controlled office environment Regularly sit for extended periods, with occasional standing, walking, and lifting of up to 25 pounds The role may have limited and periodic overnight travel, i.e. trade shows, sales meetings, etc. At Genesee Scientific, you can have a good job that can grow into a great career. We offer: Training and professional growth initiatives, including comprehensive onboarding programs for new team members We provide financial well-being with competitive compensation packages and 401 (k) retirement savings plans Health care and well-being programs including medical, dental, vision, life, short- and long-term disability and employee assistance programs Paid time off including vacation, sick and 12 holidays Candidates must be legally authorized to work in the United States without the need for current or future employer sponsorship. Employment offers are subject to successful completion of a background check and pre-employment drug test. Genesee Scientific is proud to be an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. PI19e0ed3439f8-31181-39264738

Our corporate call center is hiring call center reps for their team! If you thrive in a fast-paced, team environment, and have an eye for detail, great customer service skills, and a willingness to learn and succeed, this role is for you! The ideal candidate would have 3 years of customer service experience either via phone or in-person, and pride themselves on showing up punctually every shift with a positive attitude daily! The details: This position is paid hourly and ranges between $20-$22/hr. based on experience, a minimum of 3 years of customer service experience is required for this position. The scheduled shifts are Monday-Friday, 9 am to 6 pm, and every 3rd Saturday on a rotation. NO SUNDAY WORK REQUIRED! This is an on-site position located off Glenwood Ave. in Raleigh, NC. We are looking for individuals who: Are engaged customer advocates Meet or exceed (attainable) performance targets Are brand ambassadors both internally and externally Think on their feet and can learn in an ever-changing environment Handle customers' needs with integrity and empathy in one transaction Accurately navigating and maneuvering through multiple applications and screens simultaneously Have impeccable time management skills Actively engage and participate in training and weekly coaching sessions Take initiative Are adaptable! Change is a constant in the automotive world, i.e. program offerings, computer tools, process changes, etc. Strive to be the best they can be and maintain a high level of superior customer service/professionalism to a diverse group of customers Benefits, Benefits, and More Benefits! Full-Time Employment Medical, Dental, Vision, and pet insurance options 401k plans with a company match up to 6% Paid time off including holidays, industry-leading parental leave, bereavement leave Fun working environment! Company discounts! Qualifications / Successful candidates for this position will have: 3 years of experience in providing customer service either via phone or in person (required) Have 1 year of call center experience (preferred) Are Bilingual in English/Spanish (preferred) Ability to type accurately and quickly Maintain a positive environment, working with co-workers and customers within a diverse culture Excellent telephone manners and listening skills The ability to relate to customers professionally and courteously The ability to work in a team environment The ability to work under pressure The ability to sit for long periods Excellent attention to detail and multi-tasking ability Self-motivation to work under his/her initiative Must pass a drug test and state, federal, and criminal background check Must have a High School diploma or general education degree (GED). (Associate's degree preferred) Must be at least 18 years of age We are an equal opportunity employer Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be. Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.

Who we are: We are an independent property/casualty insurance agency starting our thirtieth year in Raleigh, NC. Our staff is a tight group with seventy combined years of experience. Our number one goal is to be the best advocate we can be for our clients. We partner with non-profits in our community to assist them in making it a better place to live and work. Who we are looking for: An individual that has a proven record of excellent customer advocacy skills. Someone that is a good listener and empathetic. A property/casualty licence is preferred. Without that a desire and ability to get licensed within ninety days of hire. Enterprising spirit and some sales ability desired. Good time management skills. Technology and computer proficiency. Team player and problem solver. What we offer: A fun and relaxed work environment with a great group of agents. Salary with commission income once licensed. Health insurance. Matching 401 ( K ). Short-term disability. Life insurance. Generous PTO allowance. Professional development. A position in an industry that is thriving. Compensation: $30,000.00 - $55,000.00 per year We are an Independent property/casualty insurance agency located in Raleigh, NC. Being independent means we research multiple companies to find the best match for our client's needs. We are located in Raleigh, have deep roots in the Triangle ( 2022 is our 30th year ) and are very involved in giving back to the community. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

1115 North Brightleaf Boulevard, Smithfield, NC 27577 Auto Body Shop / Collision Repair Technician$25 - $28 per Hour Flat Rate Depending on Experience + Great Benefits! $1,500 Sign-on BonusDo you have any Collision Repair Experience and would like to continue your Career with a Great Company? If so, please apply online today! Walk-in Applicants are Welcome! At our Carolina Collision Center in Smithfield owned by Deacon Jones Auto Group, business is booming and we need to hire experienced Body Shop Repair Techniciansto keep up with customer demand.We have lots of work which translates into a lucrative income! If you take pride in restoring vehicles to their pre-collision condition, apply now. We value our employees and invest in their success. Apply online today! The Deacon Jones Family has been proudly serving North Carolina for over 40 years. Our motto is: 'We Treat You How We Would Like to be Treated'. We offer: $25 - $28 per hour flat rate depending on experience $1,500 sign-on bonus Medical, Dental and Vision Insurance Employee purchase program Paid Vacation / Sick time Opportunity for advancement Responsibilities - Body Shop Repair Technician: Review and assess vehicle damage, determine repair of parts and new parts needed. Repair body and frame damage on all makes of vehicles Work with your team in scheduling and completing repairs in a timely and cost-efficient manner. Qualifications/Requirements - Body Shop Repair Technician: I-CAR and or ASE Certification is a plus but not required Working knowledge of shop equipment Attention to detail and top problem-solving skills Team oriented, flexible, and focused on maintaining a high level of customer service Valid driver's license Please upload your resume and complete the online assessment Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drugscreening. We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service

Company: eClerx LLC Position Type: Full-Time About Us: eClerx is a dynamic and innovative call center company dedicated to providing exceptional services to our valued customers. With a focus on quality and customer satisfaction, we're expanding our team and looking for talented individuals to join us in delivering outstanding service and driving sales growth. Job Description We are seeking a highly motivated Sales Specialist (Inbound/Outbound) to serve as the first point of contact for potential customers exploring our products and services. In this role, you will manage customer inquiries with professionalism, energy, and a clear focus on understanding customer needs. You will confidently position our client's offerings, present tailored solutions, and actively guide customers toward completing a purchase. A key objective of this role is to drive revenue growth by converting inbound and outbound calls into successful sales. You will be expected to consistently meet and exceed performance targets while ensuring each customer receives an exceptional experience. We are looking for a candidate with a strong passion for sales, a competitive mindset, and a proven ability to influence buying decisions. The ideal individual is motivated by achieving (and outperforming) sales goals and is excited by the opportunity to earn attractive, performance-based incentives. Work Location - This is an in-office position (No remote or work-at-home positions available for this role). You will be required to complete training and continue to work in the office premises located at eClerx, 235 N McPherson Church Road, Fayetteville, NC 28303. Compensation/Pay: Joining Bonus: $200 (Payable in the first check after completing 60 days in the organization). In addition to fixed/hourly pay, this role includes Sales incentives Pay rate during training period (including classroom and nesting) will be $12.50/hour Production: Pay increases by $1 per hour upon completion of 60 days of employment Pay rate will be $14.50/hour if you work a full 40-hour schedule + Sales incentives If you are unable to complete a 40-hour schedule, then the pay rate will be $13.50/hour + sales incentive. Most importantly, we value tenure and offer pay raises to analysts every 6 months of completed tenure at eClerx - so you never have to look for another job again! Key Responsibilities: Engage with customers in sales-related conversations Listen actively to customers' needs and provide accurate information about our products/services Demonstrate a deep understanding of our product/service offerings and confidently articulate their features and benefits Utilize effective sales techniques to persuade customers and close deals Handle objections and address customer concerns with empathy and problem-solving skills Process sales transactions accurately and efficiently Meet or exceed sales goals and other KPIs consistently Maintain thorough and up-to-date knowledge of company policies, procedures, and promotions Document all interactions and transactions in the system accurately Requirements: Previous experience in inbound/outbound sales in a call center preferred. Excellent communication skills, both verbal and written. Strong interpersonal skills with a customer-centric approach. Ability to work in a fast-paced environment and handle high call volumes. Proven track record of meeting or exceeding sales targets. Familiarity with CRM systems and basic computer proficiency. Flexibility to work various shifts, including evenings, weekends, and holidays. High school diploma or equivalent; additional education or certifications are a plus. Benefits: Competitive salary with performance-based incentives. Comprehensive training and ongoing development opportunities. Health insurance, retirement plans, and other benefits. Positive and collaborative work environment. Opportunities for career advancement and growth within the company. Requirements Willing and able to work different shifts: late nights, holidays & weekends. Available to work from the office building - work from home positions not available Only full-time schedules are available. “Please note that eClerx is a drug-free workplace, and we require all selected applicants to go through a pre-employment drug screen and background check. The employment offer at eClerx is contingent on the results of these tests.”

Reggie Jackson Airport HondaLocation: 9530 Lumley Road, Raleigh, North Carolina 27617 Summary: Primarily responsible for lead generation activities in support of the company's sales and service goals. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include the following: Answer all incoming phone calls according to a proven, pre-set script, and schedule a sales or service appointment. Log all customer comments into Dealership Management System Schedule follow-up contact if no appointment is made in Dealership Management System Confirm scheduled appointments with future customers. Post scheduled appointments on appointment board in the Business Development Center. Re-schedule “no-show” customer appointments. Follow-up with sales or service department to determine if the appointment was kept and what the outcome was. Schedule future contact as needed. Maintain and update customer changes in database. Contact current customer base on current marketing incentives. Respond to customer website request (internet inquiries). Contact internet clients via e-mail and phone to schedule a sales or service appointment. Notify necessary departments to inform of appointments set. Forward any customer concerns to the correct department Manager and follow-up. Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Follows Safeguards rules and regulations. Demonstrates the Company's Core Values Maintains accurate timekeeping record in timekeeping system. Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Work Experience: Previous customer service and/or business development experience. Ability to deliver superior customer satisfaction. Certificates and Licenses: o Valid Driver's License o Automobile Salesperson License Computer Skills: Intermediate knowledge of Microsoft Office products. Intermediate ability and knowledge of Dealership Management System and additional software programs to support operations. Communication Skills: Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel. Strong interpersonal and skills. Attendance Expectations: The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel. Environment Demands: Duties are performed primarily in the Business Development Center. Work involves continuous contact and interaction with customers and dealership personnel. Work includes movement around dealership facilities. Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos. Ability to receive and communicate with customers courteously, efficiently, and professionally. Math Ability: Ability to add, subtract, multiply and divide. Reasoning Ability: Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for Winning Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. This in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit *********************************************************************************************

Advance Community Health is a Federally Qualified Healthcare Center in North Carolina serving Wake & Franklin Counties for 53 years delivering quality, compassionate primary health care - every patient, every time - in response to the needs of our communities. We are a model of affordable health care and a trusted partner, building healthy communities, one patient at a time. Why Join Advance Community Health Life in the Triangle, with the Atlantic Ocean only two hours to the east and the Blue Ridge Mountains 3.5 hours to the west, living and working in the Triangle area gives you the best life has to offer. Advance Community Health (ACH) proudly offers employment opportunities in multiple locations throughout the Triangle, including Raleigh, Apex, Cary, and Fuquay-Varina! Our Raleigh office, conveniently located less than 6 minutes from the heart of Downtown Raleigh, gives you easy access to some of the best food and entertainment the Triangle has to offer! No matter who you are, the Triangle offers everything you need to live a happy, fulfilling life! Benefits Offered * Company paid Medical premiums for Employee and two dependents. * Dental, and Vision insurance * 17.5 PTO days accrued + Paid holidays * 401(k) plan company match * All employees receive their Birthday Off Position Summary Advance Community Health is seeking enthusiastic Customer Service Representative to provide quality customer service to all internal and external customers through handling patient requests, general inquiries, questions and complaints via telephone. Under the direction of the Call Center Manager, the Call Center Representative is also responsible for providing quality customer service to all patients and coworkers. This position will serve on teams to provide quality and patient-focused healthcare. Individual with experience in call center, telemarketing, or high-volume sales or working in the customer service industry would be a good fit for this role. Essential Duties and Responsibilities Primary duties include but not limited to: * Answer Calls Professionally. * Display good verbal and oral communication skills - fast and correct typing, ability to create grammatically correct notes with minimal spelling errors. * Ability to manage difficult patient situations. * Ability to treat people with respect under all circumstances. * Process all patient inquiries, messages, and requests promptly, efficiently and in a professional manner, while practicing patient confidentiality. * Reschedule doctor's appointments when needed. * Obtain, verify, and input all information accurately; record detailed and accurate phone notes; and route messages to the appropriate clinical staff and/or Provider. * Identify and escalate priority issues. * Route calls to appropriate resource. Education and Experience * Minimum of High school Diploma or GED. * Customer service or inbound call center experience required. * Strong computer skills with knowledge of Microsoft Word, Excel. * Healthcare experience other relevant industry experience strongly preferred. * Sound technical skills, analytical ability, good judgment, and strong operational focus. * EPIC EHR system experience preferred. * Experience multi-tasking while providing quality customer service. Required Skills * Excellent communication skills - Clear and concise verbal communication, active listening and ability to articulate information effectively. * Great problem-solving skills - Will identify the root cause of patient issues and find appropriate solutions. * Customer Service orientation- Must possess strong empathy and ability to handle patient concerns with respect, patience and professionalism. Maintain composure under pressure and effectively manage difficult patient interactions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Tasks, duties, and responsibilities, as listed in this position description, are not exhaustive. The Organization, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills and/or education will also be considered, so qualifications of incumbents may differ from those listed in the Position Description. Work Schedule: Full time, Mon - Fri ONLY, 40 hrs/week 8am - 5pm Onsite: 1001 Rock Quarry Rd., Raleigh, NC 27610

Inside Sales Representative Location: Raleigh, NC (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************* #LI-AW1

We are seeking a highly motivated Sales Specialist (Inbound/Outbound) to serve as the first point of contact for potential customers exploring our products and services. In this role, you will manage customer inquiries with professionalism, energy, and a clear focus on understanding customer needs. You will confidently position our client's offerings, present tailored solutions, and actively guide customers toward completing a purchase. A key objective of this role is to drive revenue growth by converting inbound and outbound calls into successful sales. You will be expected to consistently meet and exceed performance targets while ensuring each customer receives an exceptional experience. We are looking for a candidate with a strong passion for sales, a competitive mindset, and a proven ability to influence buying decisions. The ideal individual is motivated by achieving (and outperforming) sales goals and is excited by the opportunity to earn attractive, performance-based incentives. Work Location - This is an in-office position (No remote or work-at-home positions available for this role). You will be required to complete training and continue to work in office premises located at eClerx, 235 N McPherson Church Road, Fayetteville, NC 28303. Compensation/Pay: * In addition to fixed/hourly pay, this role includes Sales incentives * Pay rate during training period (including classroom and nesting) will be $12.50/hour * Production: * Pay rate will be $14.50/hour if you work full 40-hour schedule + Sales incentives * If you are unable to complete 40-hour schedule, then pay rate will be $13.50/hour + sales incentive. * Part-time schedules are available after the successful completion of training. Joining Bonus: $200.00 (Payable in first check after 60th day of employment)- Employee should be active on date of paycheck. Most importantly, we value tenure and offer pay raises to analysts every 6 months of completed tenure at eClerx - so you never have to look for another job again!

Job Brief: Are you looking for a part-time seasonal position that offers flexibility? Would you love to interact and meet people from all over the world Do you enjoy working in a fast-paced environment alongside amazing coworkers? Then this is the job for YOU! Responsibilities: Pier Agents review, input, and verify validity of all travel document proof of citizenship presented by guests for boarding & check-in to ensure compliance with U.S. and International Law. • Pier Agents guide & monitor the flow of guests throughout the terminal exits/entries, including - secure areas, transportation, walkways, Check-in areas, gangways, elevators /escalators. • Pier Agents may assist guests requiring wheelchair assistance throughout the terminal during embark & debark. • Pier Agents assist with set up of pier and/or breakdown at beginning & end of the day as needed. Skills Required: Able to work in and around large groups of people • Basic mathematical skills to accurately handle cash payments from guests/ability to process credit cards • Passion for customer service excellence • Ability to interact and work at all levels as a team member with integrity • Manual dexterity required for reaching for documents operating the cruise line provided laptops check in system

We are seeking an enthusiastic and motivated Call Center Representative to join our customer service team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products/services. Key Responsibilities: Answer inbound calls and respond to customer inquiries in a timely manner. Provide accurate information about products and services. Resolve customer complaints and issues efficiently and effectively. Maintain detailed records of customer interactions and transactions. Collaborate with team members to improve processes and enhance customer experience. Ensure compliance with company policies and procedures. Qualifications: Previous experience in a call center or customer service role is a plus. Exceptional communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to multitask and work effectively in a fast-paced environment. Proficiency in using computer systems and software.

Call Center Representative - Clinical Research (Bilingual Preferred) Grace Federal Solutions, LLC is a trusted partner in healthcare staffing and clinical research support. We are committed to delivering excellence in service and making a difference in the communities we serve. We are currently seeking a motivated and detail-oriented Call Center Representative to join our clinical research support team in Durham, NC. Position Summary: The Call Center Representative will play a critical role in participant outreach, data collection, and communication in support of clinical research activities. The ideal candidate will have at least 2 years of experience in a call center or clinical research setting, and demonstrate strong communication and data entry skills. Part-time position. Key Skills & Responsibilities: Participant Outreach & Communication: Make outbound calls to potential or enrolled clinical research participants to confirm appointments, gather information, or provide study updates. Answer inbound inquiries from participants regarding research protocols or scheduling. Communicate clearly and professionally with diverse populations, including those from underserved communities. Use bilingual skills (Spanish/English) to ensure accessibility and comprehension for non-English speaking participants. Clinical Research Support: Follow research protocols when interacting with participants and collecting data. Assist with the screening of participants by asking pre-approved eligibility questions. Document all participant interactions in compliance with study guidelines and confidentiality policies. Data Collection & Interpretation: Accurately input participant data into research databases or electronic data capture (EDC) systems. Review participant responses and escalate any data inconsistencies or protocol deviations to the research team. Track follow-up requirements and ensure timely completion of participant touchpoints. Compliance & Quality Assurance: Maintain compliance with HIPAA and institutional policies related to data handling and patient privacy. Participate in call quality audits and training refreshers to ensure high standards of research communication. Why Join Us? Be a part of a mission-driven organization that supports public health and research Join a collaborative team that values diversity, inclusion, and professional growth Opportunity to make a meaningful impact in clinical research and community health To Apply: Submit your resume. Qualified applicants will be contacted to schedule an initial screening interview. Grace Federal Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

2600 Wake Forest Road, Raleigh, NC 27609 AUTOMOTIVE TECHNICIAN Earn More at our Top-Rated Raleigh Dealership! Guaranteed Pay Increase with Job Offer! Up to $50 /Hour! Up to $20,000 Signing Bonus! $65,000 - $135,000+ Income Potential 1+ Years of Previous Auto Technician Experience Required Thompson Buick GMC Cadillacis hiring skilled Automotive Technicians to join our high-volume, high-reward Service Department. Whether you're a general service tech or a Master Certified Technician, if youre ready to level up your income and work environment, youre in the right place. HIGH-VOLUME / HIGH-REWARD SERVICE DEPARTMENT! INDUSTRY-LEADING COMPENSATION FOR YOU! Were expanding due to demand and offer guaranteed pay increases with your job offer, factory-paid training, and signing bonuses up to $20,000 for the right candidates. Ready to get paid what youre worth? Contact our Service Director, Greg Worley, at ************** to schedule your interview. Apply Now and drive your career forward with a team that has your back. We Offer: GUARANTEED PAY INCREASE! Top Pay in the Area: Up to $50 per flat rate hour Earn $65,000 - $135,000+ Annually! Up to $20,000 Sign-on Bonus for the Right Candidate Paid GM Factory Training We Invest in YOU Flexible Schedule Options for Work-Life Balance Full Family Benefits Medical, Dental, Vision & Life Insurance 401(k) Retirement Plan Plan Your Future Paid Vacation / Sick time Take that Trip! Employee Discounts on Vehicles & Services Clear Path to Grow Your Career We Promote From Within! What Youll Do: Diagnose, inspect, and repair vehicles like a pro Work on engines, transmissions, brakes, electrical, A/C, and more Complete digital inspections and use advanced diagnostic tools Test drive vehicles to ensure repairs are top quality Keep your workspace clean and organized What You Need: 1+ Year Automotive Technician Experience (Required) ASE/Manufacturer Certifications (a plus, not required) Strong diagnostic & troubleshooting skills Valid drivers license & clean driving record A can-do attitude and a passion for fixing cars Must be authorized to work in the U.S. without sponsorship and be a current resident Must pass pre-employment screening Applicants subject to background check and testing of illegal drugs WHY THOMPSON? Family-owned and operated since 1956, Thompson has built areputation for excellence and integrity. We believe intaking care of our techswithtop pay, respect, and opportunities to grow your career. Thompson pays Industry-Leading Compensation! We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. RequiredPreferredJob Industries Customer Service

3860 Danbrook Road, Burlington, NC 27215 Auto Dealership Detailer Work Indoors in a Climate Controlled Shop! Excellent Training, Income & Benefits! Cox Toyota in Burlington, NC, is a GREAT place to have a Rewarding Career! We are BOOMING with Business and need to hire Detailers to clean and detail the inside and outside of vehicles including vacuuming and shampooing seats, carpet, and upholstery, cleaning windows, floor mats, wheels, tires, and more. Training is provided. Work indoors in a climate controlled shop! We appreciate our employees and invest in their success. Apply now and join our team! Cox is family-owned and supports several charities and our community. We have successfully served customers in Burlington, Greensboro, and surrounding areas for many years. We Offer Excellent Benefits: Competitive pay based on experience 401(k) savings plan Medical and dental insurance Paid vacation 5-day work week, we are closed on Sundays Employee discounts on vehicles and service Career advancement opportunities Responsibilities - Detailer: Clean and detail the inside and outside of vehicles including, but not limited to vacuuming and shampooing seats, carpet, and upholstery, cleaning windows, floor mats, wheels, tires, and more. Perform other duties as assigned Qualifications -Detailer: Energetic with a good work ethicand pays attention to details Able to stand, walk and bend Valid driver's license and good driving record Must pass pre-employment requirements We are an Equal Opportunity Employer RequiredPreferredJob Industries Customer Service

1121 East Atlantic Street, South Hill, VA 23970 Automotive Product Specialist$2,000/Month + Commission! $60,000 - $100,000 1st Year Expectation! Join Our Growing Team! Tremendous Career Opportunity! No Experience Required We Will Train! Walk-in Applicants are Welcome! Deacon Jones CDJR in South Hill, VAis now hiring Product Specialiststo join our growing organization. This is an outstanding opportunity to start a rewarding career in a great environment. Military veterans are encouraged to apply. We will mentor you on how to present a premium experience. Our motto is: 'We Treat You How We Would Like to be Treated'. Webelieve culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. Benefits available after 60 days! Medical, Dental and Vision Insurance Employee purchase program Paid Vacation / Sick time Opportunity for advancement Responsibilities - Product Specialist: Establish the automotive needs of the client Understand and demonstrate vehicle features, availability, technology, and services Develop positive client relationships, maintaining client satisfaction and retention Qualifications - Product Specialist: Experience is not required - we will coach! Coachable, positive attitude, and desire to succeed Outgoing personality with expertise at developing relationships (i.e., a 'people person') Adaptability to a culture where people matter! Professional appearance, good communication skills, and strong presentation skills Valid U.S. Driver's license Please upload your resume.Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service

Job DescriptionCustomer Service Agent Job Type: Full-Time& About the Role We are seeking a dedicated and enthusiastic Customer Service Agent to join our growing team. This role is ideal for someone who enjoys interacting with people, delivering solutions, and creating positive experiences. As a Customer Service Agent, you will be the first point of contact for customers-helping them navigate questions, products, services, or general support needs. You will play a key role in maintaining customer satisfaction by providing accurate information, resolving concerns promptly, and ensuring that every interaction reflects our commitment to quality service. This is a great opportunity for candidates looking to build a long-term career in customer support, hospitality, retail, or client relations. Key Responsibilities Provide exceptional customer service by greeting customers, answering questions, and addressing needs in a friendly, professional manner. Assist with product or service information, explaining features, pricing, and policies clearly. Troubleshoot and resolve customer concerns, escalating issues when necessary to supervisors or specialized departments. Process payments, orders, account updates, or returns (if applicable). Maintain accurate records of customer interactions within the CRM or ticketing system. Support daily operations, including inventory checks, opening/closing procedures, or administrative tasks. Maintain a clean, organized, and welcoming environment for customers. Follow company guidelines, policies, and scripts to ensure consistency and compliance. Contribute to team performance goals by meeting service quality standards, handling a high volume of interactions, and helping optimize customer satisfaction. Qualifications Excellent verbal communication and interpersonal skills. Ability to stay calm and professional in fast-paced or high-volume environments. Strong problem-solving abilities with attention to detail. Basic computer literacy, including navigating systems, typing, or updating records. Dependable, punctual, and committed to teamwork. Prior customer service, retail, hospitality, or call center experience is helpful but not required-training is provided. Who Succeeds in This Role This position is perfect for individuals who enjoy helping people, solving problems, and creating meaningful interactions. You'll thrive here if you're positive, patient, detail-oriented, and comfortable speaking with a variety of customers. Whether you're starting your career or looking to grow within customer service, this role provides stable, rewarding, hands-on experience.

Job Description Advance Community Health is a Federally Qualified Healthcare Center in North Carolina serving Wake & Franklin Counties for 53 years delivering quality, compassionate primary health care - every patient, every time - in response to the needs of our communities. We are a model of affordable health care and a trusted partner, building healthy communities, one patient at a time. Why Join Advance Community Health Life in the Triangle, with the Atlantic Ocean only two hours to the east and the Blue Ridge Mountains 3.5 hours to the west, living and working in the Triangle area gives you the best life has to offer. Advance Community Health (ACH) proudly offers employment opportunities in multiple locations throughout the Triangle, including Raleigh, Apex, Cary, and Fuquay-Varina! Our Raleigh office, conveniently located less than 6 minutes from the heart of Downtown Raleigh, gives you easy access to some of the best food and entertainment the Triangle has to offer! No matter who you are, the Triangle offers everything you need to live a happy, fulfilling life! Benefits Offered Company paid Medical premiums for Employee and two dependents. Dental, and Vision insurance 17.5 PTO days accrued + Paid holidays 401(k) plan company match All employees receive their Birthday Off Position Summary Advance Community Health is seeking enthusiastic Customer Service Representative to provide quality customer service to all internal and external customers through handling patient requests, general inquiries, questions and complaints via telephone. Under the direction of the Call Center Manager, the Call Center Representative is also responsible for providing quality customer service to all patients and coworkers. This position will serve on teams to provide quality and patient-focused healthcare. Individual with experience in call center, telemarketing, or high-volume sales or working in the customer service industry would be a good fit for this role. Essential Duties and Responsibilities Primary duties include but not limited to: Answer Calls Professionally. Display good verbal and oral communication skills - fast and correct typing, ability to create grammatically correct notes with minimal spelling errors. Ability to manage difficult patient situations. Ability to treat people with respect under all circumstances. Process all patient inquiries, messages, and requests promptly, efficiently and in a professional manner, while practicing patient confidentiality. Reschedule doctor's appointments when needed. Obtain, verify, and input all information accurately; record detailed and accurate phone notes; and route messages to the appropriate clinical staff and/or Provider. Identify and escalate priority issues. Route calls to appropriate resource. Education and Experience Minimum of High school Diploma or GED. Customer service or inbound call center experience required. Strong computer skills with knowledge of Microsoft Word, Excel. Healthcare experience other relevant industry experience strongly preferred. Sound technical skills, analytical ability, good judgment, and strong operational focus. EPIC EHR system experience preferred. Experience multi-tasking while providing quality customer service. Required Skills Excellent communication skills - Clear and concise verbal communication, active listening and ability to articulate information effectively. Great problem-solving skills - Will identify the root cause of patient issues and find appropriate solutions. Customer Service orientation- Must possess strong empathy and ability to handle patient concerns with respect, patience and professionalism. Maintain composure under pressure and effectively manage difficult patient interactions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Tasks, duties, and responsibilities, as listed in this position description, are not exhaustive. The Organization, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills and/or education will also be considered, so qualifications of incumbents may differ from those listed in the Position Description. Work Schedule: Full time, Mon - Fri ONLY, 40 hrs/week 8am - 5pm Onsite: 1001 Rock Quarry Rd., Raleigh, NC 27610

We are seeking a highly motivated Sales Specialist (Inbound/Outbound) to serve as the first point of contact for potential customers exploring our products and services. In this role, you will manage customer inquiries with professionalism, energy, and a clear focus on understanding customer needs. You will confidently position our client's offerings, present tailored solutions, and actively guide customers toward completing a purchase. A key objective of this role is to drive revenue growth by converting inbound and outbound calls into successful sales. You will be expected to consistently meet and exceed performance targets while ensuring each customer receives an exceptional experience. We are looking for a candidate with a strong passion for sales, a competitive mindset, and a proven ability to influence buying decisions. The ideal individual is motivated by achieving (and outperforming) sales goals and is excited by the opportunity to earn attractive, performance-based incentives. Work Location - This is an in-office position (No remote or work-at-home positions available for this role). You will be required to complete training and continue to work in office premises located at eClerx, 235 N McPherson Church Road, Fayetteville, NC 28303. Compensation/Pay: In addition to fixed/hourly pay, this role includes Sales incentives Pay rate during training period (including classroom and nesting) will be $11.25/hour Production: Pay rate will be $13.25/hour if you work full 40-hour schedule + Sales incentives If you are unable to complete 40-hour schedule, then pay rate will be $12.25/hour + sales incentive. Most importantly, we value tenure and offer pay raises to analysts every 6 months of completed tenure at eClerx - so you never have to look for another job again!

Job Description Call Center Representative - Clinical Research (Bilingual Preferred) Grace Federal Solutions, LLC is a trusted partner in healthcare staffing and clinical research support. We are committed to delivering excellence in service and making a difference in the communities we serve. We are currently seeking a motivated and detail-oriented Call Center Representative to join our clinical research support team in Durham, NC. Position Summary: The Call Center Representative will play a critical role in participant outreach, data collection, and communication in support of clinical research activities. The ideal candidate will have at least 2 years of experience in a call center or clinical research setting, and demonstrate strong communication and data entry skills. Part-time position. Key Skills & Responsibilities: Participant Outreach & Communication: Make outbound calls to potential or enrolled clinical research participants to confirm appointments, gather information, or provide study updates. Answer inbound inquiries from participants regarding research protocols or scheduling. Communicate clearly and professionally with diverse populations, including those from underserved communities. Use bilingual skills (Spanish/English) to ensure accessibility and comprehension for non-English speaking participants. Clinical Research Support: Follow research protocols when interacting with participants and collecting data. Assist with the screening of participants by asking pre-approved eligibility questions. Document all participant interactions in compliance with study guidelines and confidentiality policies. Data Collection & Interpretation: Accurately input participant data into research databases or electronic data capture (EDC) systems. Review participant responses and escalate any data inconsistencies or protocol deviations to the research team. Track follow-up requirements and ensure timely completion of participant touchpoints. Compliance & Quality Assurance: Maintain compliance with HIPAA and institutional policies related to data handling and patient privacy. Participate in call quality audits and training refreshers to ensure high standards of research communication. Why Join Us? Be a part of a mission-driven organization that supports public health and research Join a collaborative team that values diversity, inclusion, and professional growth Opportunity to make a meaningful impact in clinical research and community health To Apply: Submit your resume. Qualified applicants will be contacted to schedule an initial screening interview. Grace Federal Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Powered by JazzHR wHKB1YB4Tg