Call center agent jobs in Austintown, OH - 395 jobs

At Leaf Home people are at the heart of everything we do, and we've crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings. Our Inside Sales Representatives are the foundation of our winning team. Read more below to find out why Leaf wants to be YOUR company. What's in it for you? No Cold Calling -All leads the customer has asked US to contact THEM! No Experience Necessary - desire to win every day is required! Weekly Performance Focused Pay - base hourly rate + unlimited incentive based on daily, weekly, monthly goals…top agents make $30+ per hour…we win together, the better we do, the more you make Free Benefits - Heath, Dental, and Vision are FREE for employees! Our company paid plans also offer low co-pays and low deductible too! Gym reimbursement is also included! Meals - No such thing as a free lunch…almost…we provide fresh meal delivery at under $5 per meal Casual Dress - Be comfortable while taking with potential customers Training & Advancement - All of your training is paid and Growth equals more opportunity for all employees - our leadership team is developed from within! Position Summary: Agents are responsible for speaking with potential customers regarding their product needs and scheduling the customer for a sales consultation. Customer leads are generated through multiple lead generation channels including, but not limited to, event marketing, digital ads, radio, and television. Essential Duties and Responsibilities: Focus efforts on maximizing lead conversion from initial contact to set appointment Use learnings from comprehensive training program to successfully set customer leads Initiate outbound calls for digital advertisement sales leads generated Answer inbound calls received through multiple lead generation channels in a prompt and professional fashion Serve as initial point of contact for potential customer via phone and email Review information provided by customer to confirm accuracy, determine availability for in-home sales consultation Overcome objections from potential customer regarding scheduling, cost, etc. to schedule sales consultation as soon as possible Document and update customer interaction within customer relationship management (CRM) system Promote teamwork through consistency, reliability and group cohesiveness Experience and Minimum Qualifications: High School Diploma or equivalent Ability to learn sales systems and processes for inside sales center Ability to juggle various work activities Ability to thrive in a fast-paced, high-energy, team-oriented Apply active listening skills through the ability to comprehend information presented and respond thoughtfully. Detail-oriented and can focus on the task at hand, Excellent verbal and written communication skills are required for communicating with internal and external parties Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decision Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access) Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status) Leaf Home Core Values Our vision is to continue to be the leading innovator of direct-to-consumer home safety and improvement solutions. TNT - Today, Not Tomorrow. By being cognizant of the present, attacking problems, and presenting ground-breaking solutions today, our team strives toward a better tomorrow. Diversity and Inclusion Statement Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).

Multi-site Dermatology Group Seeks Call Center Agent Advanced Dermatology and Skin Care Center is recruiting a full time Call Center Agent to join our growing Dermatology group in Boardman, OH. Advanced Dermatology is a partner of Optima Dermatology. Responsibilities: Answering phones and handling a high volume of calls Data entry Scheduling appointments Work with provider schedules Dispatch calls as needed Qualifications: Must have strong computer skills Familiarity with insurances, preferred About Advanced Dermatology and Skin Care Center At Advanced Dermatology and Skin Care Center, our mission to revolutionize skin care starts by partnering with outstanding, industry-leading dermatologists. We strive to be the best in everything we do, and we take pride in creating environments where our physicians and providers excel. Our powerhouse practice support and back-office teams are 100% focused on ensuring all aspects of the practice are optimized to fully support our exceptional providers. Our comprehensive approach gives our dermatologists the tools and the time to focus on doing what they love-providing great patient care. If you want to join a team dedicated to revolutionizing dermatology, we'd love to connect with you.

Job DescriptionCall Center Representative MVP Home Improvements is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Youngstown, OH office to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes. General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads. Responsibilities: • Deliver scripted pitch to the homeowners • Adjust scripted pitch to meet needs of specific homeowners • Handle homeowner's questions and objections • Obtain homeowners information including names and addresses phone numbers etc. • Receive appointments over the telephone • Input appointment details into the computer system • Input homeowners' information and important details of conversation • Confirm appointments placed with canvassers or sales representative • Issue appointments for reps to meet prospective homeowners • Quality control phone calls • Answer telephone calls from potential homeowners who are responding to advertisements • Contact homeowners to follow up on initial interaction • Update lead information and maintaining reports Qualifications: • Knowledge of sales and marketing principles and strategies • Relevant work experience in telemarketing, sales, marketing, or promotions • Product knowledge --Training provided • Proficiency in relevant computer applications We offer an hourly base pay plus uncapped commissions. The average call center representative makes $45k, and top performers make $60k+. Powered by JazzHR Vl6fbAa0P9

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Newsweek's list of Top 100 Most Loved Workplaces for 2024 On Site-3rd Shift Pay Rate: $16.00 per hour Handle incoming calls from drivers and/or customers with breakdown issues Handle accidents involving Aim equipment; by documenting information as needed and calling appropriate parties Locate and follow up with service and fuel vendors Set up rental units when needed Set up and modify vendors in NATC locator Establish work orders and create purchase orders Assist drivers with direction to Aim Facilities & vendors 3rd shift hours Full Time 1+ years of working experience in telecommunications Good communication skills (phone skills) Proficient in Microsoft office applications Benefits for Employee & Family: Anthem Blue Cross/Blue Shield Medical Coverage Dental and Vision 401K and Company Match Paid Time Off Company Paid Life Insurance Short-Term/Long-Term Disability Room for growth! Aim promotes from within! Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected]. Aim's company culture has been nationally recognized by Newsweek and The Wall Street Journal. We offer high, consistent pay in a stable work environment. Aim has spent 40 years building a workplace where employees feel empowered, valued, and respected every day! For more information about Aim Transportation Solutions, visit **************** #otherjob

CALL CENTER AGENTS - TWINSBURG, OHIO PAID TRAINING, Up to $16 HOURLY, PTO & BENEFITS with FULL TIME POSITIONS AVAILABLE in TWINSBURG, OHIO HYBRID FULL TIME MORNINGS, EVENING & WEEKEND POSITIONS STARTING Up to $16 HOURLY + BONUSES IMMEDIATE HIRES AVAILABLE!!!!! Must be willing and able to TRAIN & work at our Twinsburg, OH Corporate office Great Day Improvements is GROWING! We are seeking friendly upbeat people to join our Customer Care Team! Our Customer Care Specialists are the first point of contact with customers and are responsible for the BEST first impression! Their primary responsibility is to assist new customers in scheduling a free design consultation with one of our Design Consultants. We are seeking FULL TIME - MORNING, EVENINGS & WEEKENDS. HYBRID AFTER TRAINING Responsibilities * Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department. * Provide an exceptional customer experience with each call. * Accurate entry of customer's information into our database to set each appointment. * Make outbound calls to potential customers as necessary for various follow-up initiatives. * Additional administrative duties as required. Qualifications * Exceptional verbal and written communication skills * Exceptional listening and problem-solving skills * Must be very well organized * Ability to speak clearly and concisely over the phone * Ability to multi-task (talk and type simultaneously) and overcome objections * Upbeat, positive and professional attitude - a team player * Must genuinely enjoy helping customers * Proficiency with computers is required along with an aptitude to learn our phone and database systems * Accuracy and attention to detail are must-have traits * Reliable attendance and punctuality TRAINING PAY, BONUSES & BENEFITS with PTO HYBRID AFTER TRAINING PAID TRAINING with FULL TIME POSITIONS AVAILABLE FULL TIME MORNINGS, EVENING & WEEKEND POSITIONS UP TO $16 HOURLY + BONUSES + BENEFITS + PTO PAID TRAINING - EQUIPMENT SUPPLIED * Must have high-speed internet connection * Must be self-disciplined to stay on task * Must have ability to speak with customers without any major background noise or distractions while on the phone * Must be willing and able to TRAIN & work at our Twinsburg, Ohio office GDI is an Equal Employment Opportunity Employer #INDGDIEC

CALL CENTER AGENTS - TWINSBURG, OHIO PAID TRAINING, Up to $16 HOURLY, PTO & BENEFITS with FULL TIME POSITIONS AVAILABLE in TWINSBURG, OHIO HYBRID FULL TIME MORNINGS, EVENING & WEEKEND POSITIONS STARTING Up to $16 HOURLY + BONUSES IMMEDIATE HIRES AVAILABLE!!!!! Must be willing and able to TRAIN & work at our Twinsburg, OH Corporate office Great Day Improvements is GROWING! We are seeking friendly upbeat people to join our Customer Care Team! Our Customer Care Specialists are the first point of contact with customers and are responsible for the BEST first impression! Their primary responsibility is to assist new customers in scheduling a free design consultation with one of our Design Consultants. We are seeking FULL TIME - MORNING, EVENINGS & WEEKENDS. HYBRID AFTER TRAINING Responsibilities · Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department. · Provide an exceptional customer experience with each call. · Accurate entry of customer's information into our database to set each appointment. · Make outbound calls to potential customers as necessary for various follow-up initiatives. · Additional administrative duties as required. Qualifications · Exceptional verbal and written communication skills · Exceptional listening and problem-solving skills · Must be very well organized · Ability to speak clearly and concisely over the phone · Ability to multi-task (talk and type simultaneously) and overcome objections · Upbeat, positive and professional attitude - a team player · Must genuinely enjoy helping customers · Proficiency with computers is required along with an aptitude to learn our phone and database systems · Accuracy and attention to detail are must-have traits · Reliable attendance and punctuality TRAINING PAY, BONUSES & BENEFITS with PTO HYBRID AFTER TRAINING PAID TRAINING with FULL TIME POSITIONS AVAILABLE FULL TIME MORNINGS, EVENING & WEEKEND POSITIONS UP TO $16 HOURLY + BONUSES + BENEFITS + PTO PAID TRAINING - EQUIPMENT SUPPLIED -Must have high-speed internet connection -Must be self-disciplined to stay on task -Must have ability to speak with customers without any major background noise or distractions while on the phone -Must be willing and able to TRAIN & work at our Twinsburg, Ohio office GDI is an Equal Employment Opportunity Employer #INDGDIEC

Cellular Sales Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+. JOB DESCRIPTION Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character Competencies Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position. Travel No travel is expected for this position. Required Education and Experience High School diploma or GED Preferred Education and Experience Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key) Essentials Positive attitude High school diploma or equivalent; college degree preferred Minimum two years of related work experience Effective communication skills Interest and understanding of technology products and services Business ownership mentality Compensation The highest in the wireless industry

Job Description About the Company Daprile Insurance Group - New Middletown is a leading insurance company that values customer satisfaction and employee growth. Join our team today! Description of the role Welcome to Daprile Insurance Group in New Middletown, Ohio! We are looking for a experienced Customer Service person to join our team. Responsibilities Answer phone calls. Handle customer inquiries to resolution. Process orders, forms, and applications. Benefits Compensation: $14 - $18 per hour + monthly bonus Opportunity for growth and advancement. Health insurance Dental insurance Vision insurance 401(k) plan + company match Experience Proven experience in customer service or a related field. Computer savvy with the ability to navigate new systems a plus. Strong communication skills in English. Ability to understand market trends and customer needs to develop effective sales strategies. A proactive approach to problem-solving and the ability to work independently as well as part of a team. Property & Casualty license (preferred or willing to complete within 30 days of starting) Work Location: In person We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description Minimum Qualifications: a. Formal Education Required: High School Diploma or equivalent b. Experience & Training Required: Minimum of one year of experience performing same or similar responsibilities. Relevant experience includes: Customer service experience in an information management industry, including call-center, receptionist or administrative support experience that includes customer service responsibilities. Experience in health insurance/healthcare preferred.

Call Center Agent - Outpatient Behavioral Health Schedule: Monday - Friday, 8:00 AM - 4:00 PM Employment Type: Full-Time Pay Rate: $15.00/hour Facility Type: Outpatient Behavioral Health Clinic We are currently hiring a Call Center Agent to join our dedicated team at a busy outpatient behavioral health clinic in Youngstown, OH. This full-time role is essential to ensuring timely and compassionate communication between patients, families, and our care team. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, patient-focused environment. Key Responsibilities Answer high volume of incoming calls in a professional and courteous manner. Schedule, confirm, and reschedule patient appointments using the clinic's EHR system. Provide information about services and assist with general inquiries. Document call details and update patient records accurately. Triage urgent requests and forward messages to the appropriate staff or clinician. Maintain patient confidentiality and follow HIPAA regulations at all times. Support administrative tasks related to patient intake and coordination. Qualifications High school diploma or equivalent required. Previous experience in a call center, medical office, or behavioral health setting preferred. Strong verbal communication and active listening skills. Ability to multitask and stay organized in a dynamic environment. Proficiency in computer systems, including EHRs and multi-line phone systems. Demonstrated professionalism, patience, and empathy. What We Offer $15.00/hour pay rate Monday-Friday daytime schedule (no nights, weekends, or holidays) Supportive team environment Opportunity to make a difference in mental health and wellness in our community COMPREHENSIVE BEHAVIORAL HEALTH ASSOCIATES INC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Join Our Winning Team! Are you hungry for success? Do you thrive in a fast-paced environment where hard work and hustle are rewarded? If you're self-motivated, ready to win, and looking for a career with unlimited growth potential , we want YOU on our team! At Home Genius Exteriors, we don't just hire employees - we build champions . Our Inside Sales Reps are the powerhouse behind our marketing department, driving success by connecting with potential clients and setting our sales team up for victory. This is your chance to turn leads into winning results. What You'll Do: Be the first point of contact: Taking outbound calls with confidence and professionalism. Seal the deal: Overcome objections, build trust, and schedule consultations that lead to big wins. Keep it moving: Organize and document every interaction in our CRM like a pro. Level up your skills: Take what you learn in our paid training program and turn it into unstoppable success. Make an impact: Create positive experiences for every potential customer while crushing your goals. What We're Looking For: A winning attitude: Positive, coachable, and ready to hustle. Fearless communicators: You've got the gift of gab and know how to connect with anyone. Natural problem-solvers: Quick on your feet and always two steps ahead. Driven self-starters: You don't need someone looking over your shoulder - you bring the fire every day. Passionate learners: Always striving to improve and take on new challenges. Why You'll Love It Here: Uncapped earning potential with Weekly Pay: $17.50/hour + bonuses and uncapped commissions - the more you hustle, the more you earn! Paid training: We'll teach you everything you need to dominate. Exclusive rewards: Performance-based incentives like bonuses, luxury dinners, and exciting outings. Career growth: This is your launchpad - our top leaders started here! Full benefits: Medical insurance after 30 days + a flexible schedule. Ready to WIN with us? If you're ready to turn your hustle into success and grow with a company that rewards your ambition, apply now! This is more than a job - it's your next big move.

Times have changed. Many of the old forms of marketing no longer work. In today's new age of technology, marketing campaigns require a new way of reaching customers. At Fite Marketing, we have developed many successful marketing campaigns that reach the ideal customers where it matters most. Job Description CUSTOMER SERVICE EXPERIENCE WANTED! Entry Level Direct Sales & Customer Service Agent Position Open! If you have great people skills and enjoy working with the public, we want to meet you! FMI is seeking a full-time Entry Level Direct Sales & Customer Service Agent who is career minded and possesses unmatched people skills! This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on a more personalized approach to excellent customer service our client's customized marketing & advertising initiatives are moving into the local area! The Entry Level Direct Sales & Customer Service Agent would have the opportunity to work with some of our client's top performing accounts including major brands in the technology, entertainment, electronics, and telecommunications industries! Servicing retail giants and clients of all sizes for brands across the globe with a smile and a handshake is why our client's customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique and personable advertising strategies designed to generate new customers for clients. The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the product/services provided and every representative must benefit from the training and team spirit of the company! Entry Level Direct Sales & Customer Service Agents work in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. VMG is looking for key individuals to provide customer service and promotional knowledge to our client's existing and future client base. Join a company that invests in its employees and truly wants YOU to succeed! Qualifications Requirements Job Requirements Qualifications: Experience in a customer service, restaurant or hospitality type environment providing front line customer appreciation/support is an asset Ability to adapt to a variety of people Winning attitude and dedication to ensuring customer satisfaction Positive attitude and ability to work well within a team environment Leadership skills Additional Information All your information will be kept confidential according to EEO guidelines.

About 3E:We are a mission-driven company dedicated to creating a safer and more sustainable world!3E provides award-winning regulatory expertise and cutting-edge technology that seamlessly integrates data and intelligence regarding chemicals, regulations, products, and supply chains for over 5,000 customers globally.With more than 35 years of experience and 15 locations across North America, Europe, and Asia, we are connecting our customers to a new class of expert-led AI solutions, specifically designed to accelerate future product compliance with trust, speed, and domain authority.Are you ready to help shape the future? Come join us! About the Role:3E is looking for motivated individuals with hazardous materials (HazMat) experience to join our Hazardous Materials Response Team (HRT) a critical unit within our 24/7/365 high-performing Call Center. This is more than just answering calls-it's about being a trusted resource when it matters most. In this frontline role, you'll help organizations navigate high-stakes, time-sensitive situations involving chemical spills, hazardous waste disposal, and emergency response coordination. You'll also interpret Safety Data Sheets (SDS) and, depending on your experience, may support transportation logistics and international incident response. You'll be part of a collaborative, mission-driven team that values clear communication, rapid problem-solving, and delivering meaningful outcomes that protect people, businesses, and the environment. Whether you're just starting your journey in environmental safety or are a seasoned HazMat pro, we offer career growth tailored to your expertise. Titles and compensation reflect your experience, certifications, and impact. All team members receive structured onboarding, hands-on training, and mentorship in a culture that values continuous learning and resilience. This role can be performed fully remotely within the U.S.; however, please note that the working hours (outlined below) will remain fixed to ensure consistent team coverage and customer support. What You'll Do Your responsibilities will grow with your experience and certifications. Respond to customer inquiries about hazardous waste disposal, spill response, SDS interpretation, and emergency coordination. Assist with transportation logistics and global incident response based on your training level. Navigate multiple call types in a fast-paced, high-volume environment. Deliver exceptional service with empathy, urgency, and professionalism. Collaborate with cross-functional teams to drive high-quality resolutions. Follow established protocols while maintaining accuracy and compliance. What Makes You a Great Fit 1+ year of experience or familiarity with hazardous waste, spill response, or environmental safety High school diploma or GED Computer savvy-comfortable with Microsoft Word, Excel, and navigating multiple systems Strong communication and active listening skills Ability to stay focused, flexible, and calm under pressure Bonus Points For: Call center or high-volume support experience Current or prior HazMat certification or equivalent training Field experience (e.g., spill response, lab packs, remediation) Environmental/safety coursework or certifications Emergency response or industrial safety roles Training & Schedule Details To set you up for success, we offer a structured training program followed by a rotating shift schedule that provides variety and work-life balance: Training Schedule (Approx. 6 Months) Monday to Friday 8:00 AM - 4:30 PM PT (11:00 AM - 7:30 PM ET) Post-Training Monthly Rotation: Month 1: Monday to Friday 11:30 AM - 8:00 PM PT (2:00 PM - 10:30 PM ET) Month 2: Monday, Tuesday, Friday: 11:30 AM - 8:00 PM PT (2:00 PM - 10:30 PM ET) Saturday to Sunday: 5:00 AM - 1:30 PM PT (8:00 AM - 4:30 PM ET) Days Off: Wednesday & Thursday 3E is currently authorized to hire in the following U.S. states:Alabama, Arizona, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, North Carolina, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, and Washington. Pay Transparency:The anticipated salary range for this position is $35,000-$52,000 per year. The final offer will depend on several factors, including the successful candidate's skills, depth of work experience, location, and relevant licenses/ qualifications. Each offer is determined based on individual strengths and relevant business considerations. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. Disclosures:3E is committed to a diverse and inclusive work environment. 3E is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability, or any other legally protected status. For applicants who would like to request accommodation, please send an email to ********************** Visit us at ********************* Follow us at ******************************************************* Policy and Candidate Privacy Notice Agencies: 3E is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at 3E via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of 3E. No fee will be paid in the event the candidate is hired by 3E because of the referral or through other means.

WHO WE ARE: How will transportation and mobility evolve? What will the vehicle of the future look like - and how will those vehicles be repaired? How can the next chapter of your career contribute to solving these transportation challenges and more? NexaMotion Group (NMG) is on a mission to simplify complex vehicle repair to keep the world moving. We are a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada, and through patent-winning software and technology, we are revolutionizing our industry. What has remained constant throughout our 50-year history of transformation is our dedication to our customers, our team members, and to the values on which NMG was founded: Commitment, Humility, Optimism, Integrity, and Respect. A career with NMG offers the opportunity to make an impact within a rapidly growing organization - the chance to learn, lead, collaborate, and connect with other solutions-oriented, forward-thinking professionals. We invest meaningfully in training and development, empowering you to build your future alongside ours and shape a career unique to your talents, interest, and purpose. THE OPPORTUNITY: The Call Center Representative will be responsible for answering inbound calls for customers within their region, utilizing automotive aftermarket cataloging and parts knowledge to complete customer orders. The representative will need to be customer service driven and have the ability to search for product across the region, internal or external to satisfy their customer's needs. The Call Center Representative will report directly to the Regional Sales Director and will be held accountable to daily, monthly and yearly individual sales goals. The role will require collaboration with branch managers to ensure service expectations of the customer base as well as strategic planning with Outside Sales Representatives to help build their book of business to meet sales expectations. The Call Center Representative will be expected to convert interactions into transactions and will need to implement outbound call strategies to ensure they are meeting their sales targets. RESPONSIBILITIES: Answer inbound calls and assist customers in completing their parts order Utilize aftermarket parts cataloging and parts knowledge to assist with their customer's needs and facilitate any necessary troubleshooting Remind customers of communicated corporate promotional opportunities Utilize outside vendor opportunities to help find a part that is not available internally Perform outbound calls to generate additional sales Meet sales quota expectations set by Regional Sales Director Provide consultation and expert advice to branch managers on any service related issues Recommend Transend Online Cataloging for customers that prefer online ordering. Generate revenue by soliciting and obtaining orders for various NMG products and services, understanding and interpreting technical requirements, providing technical information, and developing accounts for current and new customers. Handle and resolve customer complaints with authority to provide discounts. Cash and Check Deposits Inventory Management Dispatching Drivers KEY QUALIFICATIONS: · Minimum 3 years' experience in automotive aftermarket internal/counter sales. · High School Diploma, or equivalent work experience in role · Strong personal values that match those of NMG's; including Integrity, Commitment, Humility, Respect, and Optimism. SKILLS & ABILITIES: Experience using automotive aftermarket parts cataloging. Automotive aftermarket parts knowledge. Ability to multi-task, work under pressure. Relationship building. Experience using web based order portals. Strong customer service philosophy. Proven track record of meeting counter sales targets. Proficiency in POS order punch out platforms. WORK ENVIRONMENT : The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS : While performing the duties of this job the associate is regularly required to talk or hear. The associate is regularly required to sit, stand or walk. The associate is occasionally required to use hands to finger, grasp, handle or feel; climb; balance; stoop; kneel; crouch; push or pull; and reach with hands and arms. The associate must occasionally lift and/or move up to 50 pounds. TRAVEL REQUIREMENTS: Up to 10% of time.

WHO WE ARE: How will transportation and mobility evolve? What will the vehicle of the future look like - and how will those vehicles be repaired? How can the next chapter of your career contribute to solving these transportation challenges and more? NexaMotion Group (NMG) is on a mission to simplify complex vehicle repair to keep the world moving. We are a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada, and through patent-winning software and technology, we are revolutionizing our industry. What has remained constant throughout our 50-year history of transformation is our dedication to our customers, our team members, and to the values on which NMG was founded: Commitment, Humility, Optimism, Integrity, and Respect. A career with NMG offers the opportunity to make an impact within a rapidly growing organization - the chance to learn, lead, collaborate, and connect with other solutions-oriented, forward-thinking professionals. We invest meaningfully in training and development, empowering you to build your future alongside ours and shape a career unique to your talents, interest, and purpose. THE OPPORTUNITY: The Call Center Representative will be responsible for answering inbound calls for customers within their region, utilizing automotive aftermarket cataloging and parts knowledge to complete customer orders. The representative will need to be customer service driven and have the ability to search for product across the region, internal or external to satisfy their customer's needs. The Call Center Representative will report directly to the Regional Sales Director and will be held accountable to daily, monthly and yearly individual sales goals. The role will require collaboration with branch managers to ensure service expectations of the customer base as well as strategic planning with Outside Sales Representatives to help build their book of business to meet sales expectations. The Call Center Representative will be expected to convert interactions into transactions and will need to implement outbound call strategies to ensure they are meeting their sales targets. RESPONSIBILITIES: Answer inbound calls and assist customers in completing their parts order Utilize aftermarket parts cataloging and parts knowledge to assist with their customer's needs and facilitate any necessary troubleshooting Remind customers of communicated corporate promotional opportunities Utilize outside vendor opportunities to help find a part that is not available internally Perform outbound calls to generate additional sales Meet sales quota expectations set by Regional Sales Director Provide consultation and expert advice to branch managers on any service related issues Recommend Transend Online Cataloging for customers that prefer online ordering. Generate revenue by soliciting and obtaining orders for various NMG products and services, understanding and interpreting technical requirements, providing technical information, and developing accounts for current and new customers. Handle and resolve customer complaints with authority to provide discounts. Cash and Check Deposits Inventory Management Dispatching Drivers KEY QUALIFICATIONS: · Minimum 3 years' experience in automotive aftermarket internal/counter sales. · High School Diploma, or equivalent work experience in role · Strong personal values that match those of NMG's; including Integrity, Commitment, Humility, Respect, and Optimism. SKILLS & ABILITIES: Experience using automotive aftermarket parts cataloging. Automotive aftermarket parts knowledge. Ability to multi-task, work under pressure. Relationship building. Experience using web based order portals. Strong customer service philosophy. Proven track record of meeting counter sales targets. Proficiency in POS order punch out platforms. WORK ENVIRONMENT : The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS : While performing the duties of this job the associate is regularly required to talk or hear. The associate is regularly required to sit, stand or walk. The associate is occasionally required to use hands to finger, grasp, handle or feel; climb; balance; stoop; kneel; crouch; push or pull; and reach with hands and arms. The associate must occasionally lift and/or move up to 50 pounds. TRAVEL REQUIREMENTS: Up to 10% of time.

Never worked for a Credit Union before?? No problem…. If you enjoy working with people, want to help others with their financial journey, and want the ability to be yourself while doing it, Buckeye State Credit Union is the place for you! As a Call Center Specialist, you will serve as a valued liaison between members and our credit union enthusiastically supporting the credit union's focus on member service. We at Buckeye promote a caring, enjoyable work environment designed to support you . Who says work can't be fun? What You'll Do Create a world class experience for members Serve membership by providing service and information in a pleasant, professional, and efficient manner via telephone or Interactive Teller Machines Research and resolve routine member questions, problems, and complaints Open new accounts, and service existing accounts. Set up new account profiles, and provide members with all necessary information for membership … and more! What You'll Need High school diploma/GED required At least 1 year of customer service, preferably in banking, call center, or financial institution Strong customer service focus Excellent listening skills Excellent problem-solving skills Excellent verbal and written communication skills The Perks Culture - Awarded as one of Northeast Ohio's top places to work 7 years running in 2019-2025. We offer an inclusive, engaging work experience where you can be unapologetically you. Unapologetically different, on purpose - At Buckeye we pride ourselves on being different and that includes our employees. From our “Smart Casual” dress (yep you can wear jeans), music and movie theater popcorn in the branches, or even decorating your workstation your way, we want you to be you! Environment of Growth - We at Buckeye maintain a commitment to continuous improvement and both challenge and support our employees to increase their knowledge, skills, and capabilities through all phases of their careers. We invest in your success! Benefits & Incentives - you will be eligible for medical, dental, vision, 401k match, Life Insurance, Short Term Disability, profit sharing, and referrals

This position is the first point of contact with our insurance broker and direct to consumer customers. You are the first impression of our business and the start of a positive customer experience that will boost a customer's confidence in our service and product offerings. This position covers a multitude of duties and is very fast paced at times. This position must work in the Akron office 3 days per week. This is a bilingual in Spanish role. ESSENTIAL DUTIES AND RESPONSIBILITIES * Providing remote application and customer support to end-users of the cloud-based proprietary software. * Assisting users with error messages and notifying development of issues when necessary. * Instructing users on the proper use of the software via telephone, screenshare, and email. * Independently trouble shoot software to identify bugs and errors. * Following up with development and users to ensure each case is closed in a timely manner. * Meet department attendance requirements, including being prompt and available during scheduled shift. * Ability to meet multiple deadlines in a fast-paced environment. * Perform similar job-related duties and projects as assigned. * Support parent company's sales staff when questions or issues arise. * Learn and maintain familiarity with CMS compliance and protocol.

Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+. JOB DESCRIPTION Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character Competencies Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position. Travel No travel is expected for this position. Required Education and Experience High School diploma or GED Preferred Education and Experience Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key) Essentials Positive attitude High school diploma or equivalent; college degree preferred Minimum two years of related work experience Effective communication skills Interest and understanding of technology products and services Business ownership mentality Compensation The highest in the wireless industry