Call center agent jobs in Battle Creek, MI

***Shift available: 2:30 PM - 8:00 PM*** Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities ***Morning and Evening Shifts available***

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Freedom Motors USA is a nationwide, family-owned and operated company, headquartered in Battle Creek, MI, and is the leading manufacturer and retailer of wheelchair-accessible vehicles with the widest-ranging product line in the United States. Founded in 1987, we focus on providing customized options for the unique needs of our customers. Freedom Motors USA is seeking a full-time, on-site, Call Center Representative responsible for generating and qualifying leads, managing customer inquiries, and providing outstanding customer service. This role requires a proactive and organized individual with excellent communication skills and a passion for building relationships. Regular schedule is Monday - Friday 9am - 6pm but must have availability for rotating weekend coverage! What you'll do: Respond to inbound sales inquiries via phone, email, and live chat. Make outbound calls to potential customers to generate new leads and sales opportunities. Create and maintain long-lasting relationships with customers. Qualify leads based on customer needs, budget, and timeline. Follow up with leads and maintain regular communication to move them through the sales funnel. Maintain accurate records of customer interactions and sales activities in the CRM system. Verify and update existing customer information. Identify and escalate priority issues. Document call information according to standard operating procedures. Route calls as appropriate and per standard operating procedure. Complete daily tasks by the end of each business day. Consistently meet or exceed daily, weekly and monthly metric goals. Collaborate with the sales team to ensure a seamless customer experience. What you'll need: Bachelor's Degree required. Excellent verbal communication and interpersonal skills and ability to work independently as well as collaboratively in a team environment. Strong time-management skills, multi-tasking, and pride in providing the highest levels of customer service in a fast-paced and results-driven environment. Demonstrated initiative, willingness to take on greater challenges, and highly self-motivated and proactive. Strong computer skills and exceptional verbal and written communication skills. Ability to maintain a professional and positive attitude at all times. This job description is meant to provide an overview of the duties and responsibilities of this position. It is not intended to be an all inclusive listing. Compensation: $20.35 per hour Why Freedom Motors USA? When you join Freedom Motors USA you do more than simply switch companies to advance your career. You become part of the Freedom Family, a team of talented and driven individuals fueled by our mission to enhance the lives of the customers we serve by producing the nation's largest variety of wheelchair-accessible vehicles!

Job DescriptionSalary: Up to $20.95 per hour + Benefits Do you like helping others? If so, this job might be for you! Were a family owned and operated telephone answering service. Every day our core focus and passion is to make a difference in the success of our small business customers. We run 24/7 and help our customers communicate better and answer when opportunity calls. To do this, we need great people who want to make a positive difference in the world. On any given day, you could be taking a detailed message for an attorney in one interaction, to helping a patient connect with their physician. As an Ambs Call Center Agent, youll be helping people from all walks of life across a variety of industries with a friendly and helpful voice. Why Work At Ambs Call Center? Click to learn more COMPENSATION Progressive compensation based on skill development. Earn up to $20.95 per hour ADDITIONAL PAY & BENEFITS Attendance Bonus $3.25 per hour for every hour worked during the pay period. Call Center Agents without any attendance violations (including absences, being tardy, and being out of rotation) during a given pay period will earn the attendance bonus. Dispatcher Differential $1.50 per hour differential for becoming a dispatcher. Spanish Bi-Lingual Differential $1.00 per hour. Are you fluent in Spanish and English? Earn a $1 per hour differential once you have graduated training and are handling all calls. Multiple opportunities for growth! Like mentoring others? Become a trainer and earn up to $24.75 per hour. Lead the team as a Supervisor and you can earn up to $27.45 per hour. BENEFITS Competitive compensation Health Insurance Employer provided Life Insurance Voluntary Vision & Dental Smart Dollar Financial Wellness Program Retirement plan with company match contribution up to 3% Paid lunch and breaks Paid birthday benefit after 12 months of Ambs employment 1 Floating Holiday after 12 months of Ambs employment Hours worked on holidays are paid at time and a half Overtime available 40-hour bonus pay for 1-year perfect attendance Earned sick Time QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS High School Diploma or equivalent required Typing skills of 25 wpm Customer service experience preferred Excellent interpersonal, verbal, and written communication skills Strong basic computer skills Ability to multi-task Ability to make sound decisions under pressure Ability to deal with difficult situations and people Ability to work well in both a team environment and independently A strong attention to detail Requires primarily sitting at a desk for extended periods FULL-TIME EMPLOYEES 40+ hours per week Mandatory weekends and holidays EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions at The Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, pregnancy, or any other characteristic protected by law.

CUSTOMER EXPERIENCE REPRESENTATIVE Job Summary - Essential Functions: The Customer Experience Representative is located at the CATA Transportation Center ("CTC"), the Multi-Modal Gateway, or at the CATA Administrative Offices and is responsible for providing information to the public regarding CATA services, sales of CATA fare media (tokens, passes, etc.), and positive public relations. The role requires the ability to work flexible hours and days as assigned. The essential functions include the following: Customer Service (35%) • Provide accurate fare, route, and other CATA information to the public, maintaining full knowledge of all routes and schedules • Assist customers in understanding how best to use CATA services • Communicate with customers, vendors, and all CATA employees in a friendly, courteous, and professional manner • Process lost and found items and distribute according to company policy • Follow high standards and practices at all times by utilizing concepts learned in customer service training modules • Maintain service and quality standards • Work flexible and varied schedules, as needed to meet staffing requirements Communications (25%) • Communicate effectively and accurately with customers, vendors, and team members in person, via the phone, and via other CATA technology including email and live chat • Receive, record, and process customer comments and complaints relating to CATA services, employees, and facilities • Provide timely, reliable, and effective reports and communications, written and verbal Currency Management (30%) • Sell fare media (tokens, passes, etc.) to customers • Process daily cash, check, and credit/debit receipts accurately and reconcile transactions • Balance the cash drawer and reconcile fare media sales • Oversee and maintain the CATA club Cards Program Administrative Duties - CTC/MMG (10%) • Open and close the CTC Information Booth & Multimodal Gateway in compliance with established procedures at each location. • Know and apply CATA's policies and procedures • Provide backup and relief for the Front Desk Representative and other Customer Experience Representatives • Follow and promote safe work practices and all CATA safety rules, policies, and procedures • Assist the Customer Experience Manager, as requested, by providing assistance with various department projects and team initiatives • Actively participate in all team meetings and team training initiatives Administrative Duties - Administrative Offices, Tranter Street (10%) • Open the Administrative Offices promptly at 8:00 am daily • Receive, date stamp, and distribute all incoming mail to appropriate employee mailboxes • Route legal mail and deliveries (notices, court mail, etc.) per procedures • Accept and reconcile with the Finance Department incoming checks and cash and balance the daily sheet • Know and apply CATA's policies and procedures • Follow and promote safe work practices and all CATA safety rules, policies, and procedures • Assist the Customer Experience Manager, as requested, by providing assistance with various department projects and team initiatives • Actively participate in all team meetings and team training initiatives Reports To: Customer Experience Manager Required Competencies: Service-Oriented Effective Multi-Tasker Technology Savvy Conflict Resolution Positive Attitude Team-Centered Approach Qualifications: • High School diploma or General Education Degree (GED), with experience in retail, call center or working directly with the public • Experience with retail cash, check, and credit/debit transactions • Proficient map reading, math, grammar/punctuation and computer skills, including the Microsoft Suite (Outlook, Word, Excel and Access) • Proficient proof reading and data entry skills • Able to communicate effectively, handle details, meet deadlines, and work both independently and under general direction • Professional appearance • Able to perform essential functions and duties and to perform other tasks as assigned. • Cooperative, willing to work with and learn from others, and able to respond productively to change • Punctual and reliable attendance as necessary to meet ongoing service requirements for public transportation • Ability to work well under pressure during periods of high call volume and/or in person interactions. THIS JOB DESCRIPTION IS STATED IN GENERAL TERMS AND DOES NOT DESCRIBE ALL DUTIES WHICH MAY BE ASSIGNED OR REQUIRED.

Start with a job, stay for a career. For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work. We are looking for a professional and motivated individual to join our Broadband team as a Call Center Representative. Call Center Representatives provide customer service, technical troubleshooting and quality assurance for our residents. There are no outbound sales calls. What are the responsibilities of a Call Center Representative? Conducting oneself in a professional manner as a company representative, demonstrating sound judgment and conduct. Following Fair Housing guidelines. Additional duties as assigned by supervisor. What are the role requirements? Good team player, including demonstrated ability to foster a positive team environment. Able to effectively and professionally communicate both orally and in writing, including over the phone. Competent computer and Internet skills, especially Microsoft Office and email. Proficient home networking skills and experience with associated software/hardware. A familiarity with DISH Network is helpful, but will train the right individual. Customer support or college experience is preferred. Must have reliable transportation and valid driver's license. What's in it for you? Comprehensive benefits package, including 401(k) with company match Generous paid time off programs Competitive compensation plan Employee referral program Great work environment Opportunities for advancement Discounted apartment home Grow a Career with Edward Rose & Sons! Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business. Our Mission, Vision, and Values: We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.

Job Description Responsible for total customer and sales representative satisfaction in order management Provides sales regions with prompt, quality service and support in a variety of areas including, but not limited to order entry, converting, order management (date matching, expedites), temp requests, weld warranty replacements, sample orders, and troubleshooting various order inquiries Prompt response to and resolution to Sales Rep issues (questions, requests, etc.) to the Reps satisfaction per company procedures and standards Effectively communicate with sales reps, regional managers, and other teams/departments (IBP, Schedulers, AR, Service Parts, Marketing) Perform administrative duties, run reports and special tasks/projects associated with support of capital sales business Accountable for the relaying of all communication from customers and sales force to internal teams related to order management and/or the manipulation to the scheduled deliver dates of capital equipment Back-up to Customer Support team when needed Will follow a standardized order entry process to ensure 100% accuracy for all orders (as defined by the company) that are submitted via phone, electronically or by fax. Accountable for all record-keeping as appropriate and in accordance with specifications. Must meet all training and documentation criteria. by company, departmental policies and regulatory procedures, identifying and recording all productivity issues or concerns to help root cause problems Builds relationships and fosters teamwork with fellow team members, leadership and individuals within other departments. Prioritizes and identifies activities and tasks, adjusting priorities when appropriate. Shift Label: 1st Shift 8:00 AM - 5:00 PM Monday, Tuesday, Wednesday, Thursday, Friday Shift Comments: Hybrid after fully trained M-W in office Th & F WFH

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory + Provide problem resolution for order issues in a timely manner including delays + Process non-routine orders such as product samples that have special requirements + Multitask in a fast paced environment **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years experience in Customer Service preferred + Prior computer experience using Microsoft Office systems + Team-oriented mindset + Strong organizational skills and attention to detail + Excellent communication skills + A passion for healthcare **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Other duties as assigned. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BMH Bronson Methodist Hospital Title Regional Call Center Operator - PRN/10am-10pm The Regional Call Center Operator is responsible for day-to-day operations of Bronson Communication Services, which receives an average of 39,000 calls per month. These responsibilities encompass processing incoming calls for Bronson Methodist Hospital, Bronson Battle Creek Hospital and other Bronson entities, paging in-hospital personnel, physicians and orders for Kalamazoo and Battle Creek, executing code procedures for Kalamazoo and Battle Creek, processing changes to Smart Web on-call calendars for the Bronson system, and processing after hours calls for all Bronson practices system wide. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required. 1-2 years related experience and/or training preferred. Previous computer/ call center experience preferred. * Previous working knowledge of basic medical terminology * Excellent communication skills in a high volume department, working with both the public and health care professionals. * Ability to prioritize and work efficiently in emergency or complicated situations where speed and accuracy matter and must have the ability to assure confidentiality of sensitive information. * Must have the ability to provide positive customer service, communicate in English and use good grammar. * Must be able to organize and prioritize workflow. Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Handles all incoming calls for Kalamazoo, Battle Creek and other Bronson entities, provides general information and transfers to the appropriate person or department. * Responds to hospital, county, state, and area wide communications through phone, text paging, overhead paging, and computer systems. * Pages all service areas when necessary. * Makes changes to computerized on-call schedules for physicians and departments system wide. * Responsible for emergency, fire, weather, and disaster plan activation for Kalamazoo and Battle Creek. * Monitors fire alarm and medical gas system for Kalamazoo. * Responds to all emergency situations; Code Blue, Yellow, Pink, Orange, Red, Black and Grey, trauma alerts, AMI and Stroke call downs, paging system failures, etc. for Kalamazoo and Battle Creek * Receives and logs answering service phone calls while ensuring doctors were properly paged for the Bronson system. Shift Variable Time Type Part time Scheduled Weekly Hours 10 Cost Center 1690 Bronson Communication Services (BHG) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

Job Description Are you driven to provide exceptional service to customers? Do you have working knowledge of the Plumbing industry? Be the voice of our brand and support customers from start to finish. Your industry knowledge, strong communication skills, and problem-solving mindset will make you an essential part of our team and help us deliver the outstanding service our customers rely on. Join the team that has been powering growth and an excellent reputation for over 60 years! Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. We are committed to sound financial principles, building partnerships that foster teamwork, and striving for continuous improvement. We are dedicated to fairness, integrity, and respect. What We Offer: Competitive compensation package including quarterly bonuses! 401(k) w/ company match Medical, Dental, and Vision Insurance Company provided and Voluntary Life Insurance Short Term and Long-Term Disability and more! Typical Responsibilities: Provides friendly and helpful customer service and create quotes for established customer working the job order form beginning to end Meet or exceed the expectations of our customers by providing a positive customer experience. Be a positive and professional representative of Etna in all customer and stakeholder interactions, acting with honesty and integrity. Communicate with customers, outside sales representatives, and vendors by phone and email. Support outside sales representatives by entering orders and accessing customer and product information. Prepare accurate project quotes by interpreting estimator, sales rep, and customer prepared material takeoffs. Gather manufacturer quotes and certifications for materials on project quotes, ensuring proper compliance to project requirements. Turn in proper documents for submittal requests in a timely manner Receive and process orders for product, following company SOP's. Type orders and quotes within the ERP system; preparing, posting, and closing work orders and projects as required. Create job files and organize paperwork as needed. Order products and equipment as needed and assist customers by tracking orders and troubleshooting when problems arise. Train others regarding department material applications and limitations. Coordinate shipping of orders and materials required with various departments. Address issues concerning billing or services rendered, referring complaints of service failures to designated departments for investigation. Assist in maintaining inventory control and monitor flow of materials, prepare and issue reports as needed. Back up warehouse and counter as needed. Communicate any/all product and vendor opportunities to sales leadership for review. Keep up to date on products and product features available. Attend internal, vendor, and industry trainings and meetings as required. Knowledge, Skills, and Abilities: Working knowledge of products sold and their applications. Ability to manage multiple tasks and priorities and easily adapt to changing situations. Effective communication, interpersonal, customer service, negotiation, judgement, decision making, organization, conflict management, problem solving, and stress management skills. Working knowledge of Microsoft Office products and Eclipse. Effectively read and interpret documents, such as blueprints, safety rules, operating and maintenance instructions, and procedures manuals. Ability to accurately add, subtract, multiply, and divide with or without using a calculator. Ability to accurately calculate figures and amounts such as margins, discounts, interest, proportions, percentages, area, circumference and volume. Education and/or Experience: High School Diploma or equivalent; or One year of related experience and training; or Equivalent combination of experience and education. Physical Demands and Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Frequently required to sit; talk and hear; and use fingers. Regularly required to walk and stand, reach, grasp, and handle. Occasionally required to lift and/or move up to 25 pounds. Must be able to fulfill the essential job functions in a consistent state of alertness and a safe manner. Specific vision abilities required by this job include clear vision at 20 inches or less. We are an Equal Employment Opportunity Employer. M-F 7am-4:30pm

We are looking for a Customer Service Representative to join our Parts Sales team and become an integral part of growing the parts business. This CSR will work synergistically with the team to serve our customers. Speed, accuracy and creativity are essential to developing a loyal customer base. Essential Functions and Job Duties: Handle all aspects of customer communication, follow-up and sales transactions for medical imaging parts requests and to grow the parts business. Receive and manage parts requests calls from customers Locate parts from inventory or outside sources Negotiate parts costs with Suppliers Creation of parts quotes for customers Develop creative solutions to resolve problems Initiate follow up calls to ensure customer satisfaction and develop relationships Working respectfully, cooperatively, and professionally with others in the best interest of the company Proactive activities that lead to growing relationships and the parts business overall Handling any other duties as assigned Requirements Role Competencies: Ability to set and meet goals, meet deadlines, and organize work to be completed in a timely manner Solve problems using initiative and critical thinking skills Ability to work on concurrent projects and ensure timelines are met Capable of building positive working relationships with team members, customers and vendors Ability to be flexible and resolve situations with confidence and mature leadership Team player who will foster communication among teams and share success Cultural Fit: Exhibit the Block Core Values of Growth, Integrity, Together, and Honor. Make choices that contribute to the development and reinforcement of the core values. Education or Relevant Experience: Education: Bachelor's Degree or equivalent required. Marketing, Finance, Supply Chain, Project Management, General Business, or Management preferred Supervisory Responsibilities: This position requires only self-supervision. Minimum Physical Expectations: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you have any questions, please contact Human Resources. Physical activity that requires often bending, stooping, reaching, climbing, kneeling and/or twisting. Physical activity that sometimes involves pushing and/or pulling over 25 lbs. but not more than 75 lbs. Physical activity that sometimes involves lifting over 25 lbs. but not more than 75 lbs. Physical activity that requires keyboarding, sitting, phone work and filing. Travel Requirements: N/A Work Environment Expectations: Temperature, noise level, whether the job is inside or outside, and other factors that will affect the person's working conditions while performing the job. Physical activity that sometimes requires exposure to loud noises that do not require ear plugs. Physical activity that often requires exposure to machinery. Physical activity that sometimes requires exposure to hazardous materials (MSDS available). Block Imaging Parts & Service is an Equal Opportunity Employer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

RGBSI, a leader in the engineering services industry, is dedicated to provide highest quality service to our clients and employees. We are proud to be primary partner to top companies in the automotive, aerospace, IT, media & entertainment, sports, energy, and finance industries. Because of our clients' continued growth, we are looking for an energetic professionals who enjoy working with people and to be a partner to leading US companies Job Description Qualifications: Strong communication skills to confidently explain information and converse with customers/clients Organizational skills to effectively process all paperwork/products Self-confidence to take the initiative to approach potential customers/clients Multitasking skills required Must be a team player Knowledge of basic Microsoft Office required. Basic knowledge of materials, i.e. characteristics of metals and plastics Experience Automotive / Aerospace industry background a plus 1-3 years of Customer Service experience required SAP experience a must Qualifications Associates degree or bachelors would be preferred All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. Additional Information All your information will be kept confidential according to EEO guidelines.

Friendly, outgoing personality, works well with others in a fast paced environment. Courteous and respectful to customers as well as other employees. Answer phone calls, take orders over the phone or in person, must be at least 16 years old, prepare all Domino's food items, prep, clean. Must have transportation to and from work.

Who We Are: New Life is a division of Hinton Transportation Investments, Inc. (HTI). HTI is actively seeking hard-working and growth-oriented individuals that are excited to advance their careers. HTI is a family-owned business with values centered around humility, consistency, and passion. With continuous growth and expansion nationwide, the company is eager to add new, talented individuals to the team! Job OverviewThe Customer Service Representative on the Wabash Parts team ensures existing customer accounts are supported and contribute to business results. This role will anticipate needs while managing the day-to-day workflow and prioritizing various projects. This role will have in-depth product knowledge and best practices of successful customer service. This role is responsible for maximizing results by building and maintaining customer relationships to grow sales, gross profit margin and overall profitability. Responsibilities and Duties Product Knowledge Continually grow technical, product, and application knowledge of parts essential to the heavy-duty vehicle aftermarket and keep current on new products and product updates to answer customer questions. Suggest sale of related parts when identical replacements are not available. Effectively communicate features, benefits, and warranty policy information to customers. Learn all facets of the heavy-duty truck and trailer parts industry. Sales Expertise Maintain current and growing customer accounts. Maintain call volume key performance indicators (KPIs). Maximize sales and gross profit within a defined territory and ensure sales goals are met. Identify opportunities of customer's future needs to drive sales. Leverage sales force automation tools to identify opportunities within accounts. Communicating opportunities and challenges to management. Customer Service Advise customers and answer questions about products, prices, availability, and product features. Maintain consistent and clear communication with customers both in-person and electronically (phone and email). Engage with customers to determine immediate and long-term needs. Build customer accounts through open and interactive communication. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Maintain an on-going liaison between Wabash Parts and its customers. Skills and Qualifications High School Diploma (or GED) required. Associate's or Bachelor's degree (or currently pursuing) in Sales, Marketing, and/or Business, OR 3-5 years of sales, customer service, heavy-duty truck and trailer equipment sales, automotive parts sales or related industry experience required. Proficient in Microsoft Office Suite products with ability to conduct basic database tasks in Excel. Experience with an enterprise resource planning (ERP) system and/or sales force automation tools preferred. Proven ability to make and maintain sales and customer accounts. Excellent verbal and written communication skills. Ability to provide personable and professional customer service. Strong analytical, critical thinking and time management skills. Strong active listening and strategic influencing skills. Demonstrated ability to build strong relationships with all levels of internal and external personnel. Ability to stay adaptable to changing environments and tasks. Physical Requirements Must be able to lift/carry 50 lbs. infrequently. Prolonged periods of sitting at a desk and working on a computer. Full-time in office role. No travel required. Benefits: Affordable Medical, Dental, and Vision Insurance Life Insurance/Accidental Death/Long Term Disability - Company Paid Supplemental Life Insurance 401(k) + Company Match! PTO after 30 days Paid Holidays after 30 days Parental Leave after 6 Months of Hire Employee Assistance Program (EAP) ***Employees are eligible for benefits the 1st of the month following 60 days*** Why work for HTI? Hinton Transportation Investments is an industry leader in heavy duty truck and trailer parts sales. The organization has over 30 locations nationwide and globally. Hinton prides itself on internal upward mobility, leading to more opportunities for YOU! Hinton Transportation Investments is an Equal Opportunity Employer.

Are you driven to provide exceptional service to customers? Do you have working knowledge of the Plumbing industry? Be the voice of our brand and support customers from start to finish. Your industry knowledge, strong communication skills, and problem-solving mindset will make you an essential part of our team and help us deliver the outstanding service our customers rely on. Join the team that has been powering growth and an excellent reputation for over 60 years! Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. We are committed to sound financial principles, building partnerships that foster teamwork, and striving for continuous improvement. We are dedicated to fairness, integrity, and respect. What We Offer: Competitive compensation package including quarterly bonuses! 401(k) w/ company match Medical, Dental, and Vision Insurance Company provided and Voluntary Life Insurance Short Term and Long-Term Disability and more! Typical Responsibilities: Provides friendly and helpful customer service and create quotes for established customer working the job order form beginning to end Meet or exceed the expectations of our customers by providing a positive customer experience. Be a positive and professional representative of Etna in all customer and stakeholder interactions, acting with honesty and integrity. Communicate with customers, outside sales representatives, and vendors by phone and email. Support outside sales representatives by entering orders and accessing customer and product information. Prepare accurate project quotes by interpreting estimator, sales rep, and customer prepared material takeoffs. Gather manufacturer quotes and certifications for materials on project quotes, ensuring proper compliance to project requirements. Turn in proper documents for submittal requests in a timely manner Receive and process orders for product, following company SOP's. Type orders and quotes within the ERP system; preparing, posting, and closing work orders and projects as required. Create job files and organize paperwork as needed. Order products and equipment as needed and assist customers by tracking orders and troubleshooting when problems arise. Train others regarding department material applications and limitations. Coordinate shipping of orders and materials required with various departments. Address issues concerning billing or services rendered, referring complaints of service failures to designated departments for investigation. Assist in maintaining inventory control and monitor flow of materials, prepare and issue reports as needed. Back up warehouse and counter as needed. Communicate any/all product and vendor opportunities to sales leadership for review. Keep up to date on products and product features available. Attend internal, vendor, and industry trainings and meetings as required. Knowledge, Skills, and Abilities: Working knowledge of products sold and their applications. Ability to manage multiple tasks and priorities and easily adapt to changing situations. Effective communication, interpersonal, customer service, negotiation, judgement, decision making, organization, conflict management, problem solving, and stress management skills. Working knowledge of Microsoft Office products and Eclipse. Effectively read and interpret documents, such as blueprints, safety rules, operating and maintenance instructions, and procedures manuals. Ability to accurately add, subtract, multiply, and divide with or without using a calculator. Ability to accurately calculate figures and amounts such as margins, discounts, interest, proportions, percentages, area, circumference and volume. Education and/or Experience: High School Diploma or equivalent; or One year of related experience and training; or Equivalent combination of experience and education. Physical Demands and Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Frequently required to sit; talk and hear; and use fingers. Regularly required to walk and stand, reach, grasp, and handle. Occasionally required to lift and/or move up to 25 pounds. Must be able to fulfill the essential job functions in a consistent state of alertness and a safe manner. Specific vision abilities required by this job include clear vision at 20 inches or less. We are an Equal Employment Opportunity Employer.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Job DescriptionDescriptionAs a Call Center Representative, you will accurately and professionally handle all phone inquiries including, but not limited to, all phases of the patient scheduling and appointment process. Our Call Center Representatives maximize efficiency through facilitating and ensuring the accuracy of patient information and seizing opportunities to ensure patients flow in the clinic. What you will be doing Schedule patient appointments and contact patients for rescheduling, missed appointments, and appointment reminders Gather all pertinent demographic information with accuracy Assure incoming & outgoing clinical summaries and referrals are appropriately placed in patient record Assure we have received referrals as necessary by doctor or insurance Triage calls properly to assure location and doctor are compliant with the patients' symptoms Act as a liaison between patients, guests, back office staff and providers Perform other duties as assigned What you know Required High school diploma or equivalent One (1) or more years of office experience or customer service experience Excellent computer and verbal communication skills Desired Healthcare experience Highly organized, detail-orientated, a strong work ethic, and demonstrated teamwork skills Able to multi-task and meet deadlines What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match An organization focused on People, Passion, Purpose and Progress Inspirational culture

Opus Packaging - West Michigan is a premier packaging company and supplier of corrugated products. Our philosophy and values are the backbone of Opus, but it's our employees who bring them to life. We know that the most important component of a thriving business is a thriving team. We are currently searching for a Customer Service Representative for our Caledonia, MI location. As a Customer Service Representative, you can expect to provide exceptional service and support to our customers in coherence with promoting the corporate vision, mission statement, and core values. Opus Packaging is pleased to provide a competitive medical, vision, dental insurance package along with company paid life insurance to you and your family. We also offer 401K, PTO, production bonus, safety bonus program and safety shoe reimbursement. What you need to be successful at Opus Packaging: Must be 18 years or older. High school diploma or equivalent. Pass a pre-employment physical and drug screen. Work safely and attend all safety trainings. Be constantly aware of your surroundings. It would be great if you also have: Bachelor's degree preferably in a related business or a minimum of three years related experience in the corrugated industry. Previous customer service experience. Excellent communication skills. Strong time management and planning skills. Capable of working independently and with a team. Well organized, detail oriented and the ability to multitask. During a normal workday you can expect to: Project pricing/provide quotes to customers. Process new orders and receive, enter, follow up and confirm customer orders. Maintain and sustain a profile of every customer. Maintain achievement goals for every customer order. As a part of the Opus team, you'll never be treated like just a number. We're a family and we are honored by everyone who chooses to join us. In addition to delivering the best possible products to our customers, we strive to create the best possible work environment for our team. At Opus we invest in each other and in our communities. Apply today and grow with us!

Spherion Staffing is currently looking for 50 CSR's to handle inbound customer calls. The Ideal candidate must be an energetic customer service representatives with a desire work in a fast-paced call center environment for a leading business in the Lansing, MI area. You MUST be available to start 03/23/15! The cut of date to be considered for this position is 3/13/15. If you would like to apply please stop by our office to interview between the hours of 9am - 1pm, no appointments necessary. We are located at: Spherion Staffing: 106 East Grand River Ave. Lansing, MI 48906 Phone: 517-999-9060 Also we can schedule appointments to interview on off hours upon request. Job Description Provide superlative service and support to customers via the phone, including: Assisting customers with various inquiries in a timely manner and with a high degree of professionalism Researching and resolving customer issues Inputting customer information into client systems Managing transactions and changes to accounts Offering solutions that optimize the customer experience and retain their business Spherion offers a competitive compensation and benefits package. Full-time, long term role $11/hour-$12.50/hour Bilingual a plus!! **Spanish & Arabic languages** Must be available Monday - Friday 7am - 7pm Qualifications Exceptional customer service skills Strong communication and problem-solving skills Ability to thrive in a high-energy, fast-paced call center environment Proficient in Microsoft Outlook, Word and Excel Capable of resolving issues expeditiously and professionally Ability to multi-task and work well under pressure Team player with a positive, can-do attitude Experience or specialized knowledge preferred (not required) High school diploma (or equivalent) required Additional Information Must be available between the hours M-F 7am - 7pm - NO WEEKENDS Salary $11.00 an hour

Now Hiring: Call Center Representatives Pay: $15/hr base + $5-$35/hr in performance bonuses Type: In-Person | Entry-Level | Part-Time & Full-Time Shifts Available Why You'll Love Working with Us: Earn $20-$50/hr with hourly base pay plus uncapped bonuses Paid training with ongoing coaching and mentorship Growth opportunities in both the Marketing and Customer Service departments Fun, supportive team environment focused on collaboration and development Flexible shifts with evening and weekend options Kickstart Your Career in Marketing & Customer Service All-Weather Seal of West Michigan is a trusted leader in home improvement, and we're growing fast! We're looking for energetic, people-oriented individuals to join our Outbound Call Center in Wyoming, MI. As a Call Center Representative, you'll connect with homeowners who have expressed interest in our services-no cold calling required-to generate leads and schedule appointments. If you're ready to grow your career in a fast-paced, positive environment, this is the opportunity for you! What You'll Do: Engage with customers to discuss home improvement needs and generate qualified leads Set appointments for consultations with our team Answer questions and provide helpful, accurate product information Log interactions in our CRM system and maintain up-to-date records Collaborate with your team to refine skills and reach shared goals What You Bring: Strong verbal communication and listening skills A positive, coachable attitude and team-oriented mindset Customer-first focus and problem-solving ability Basic computer knowledge (CRM experience is a plus) Availability for evening or weekend shifts Join a company that invests in your success. Apply today and start your journey with All-Weather Seal of West Michigan-where your voice matters, and your growth is a priority. Salary Description $15-50/hr