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Call center agent jobs in Beach Park, IL - 2,203 jobs

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  • Customer Service Specialist

    Addison Group 4.6company rating

    Call center agent job in Palatine, IL

    Job Title: Customer Service Specialist Industry: Manufacturing Assignment Type: Contract to hire Pay: $23 - $25 / Hourly is eligible for medical, dental, vision, and 401(k). Job Description: In this role, you will support customers by ensuring smooth order processing, responding to questions, and resolving concerns efficiently. Success in this position requires a customer-first mindset, technical proficiency, and the ability to adapt in a dynamic work environment. Key Responsibilities: Process and manage daily customer orders received through phone, email, fax, and electronic ordering systems Serve as a primary point of contact for customer inquiries, complaints, and service requests Drive end-to-end order fulfillment, maintaining accuracy and meeting delivery timelines Address customer questions related to shipping, billing, warranties, and product information Provide timely, professional responses to customer inquiries, concerns, and service issues Qualifications: High school diploma required Minimum of 2 years of customer service, admin, or hospitality experience Strong technical skills to keep up with fast-paced training
    $23-25 hourly 4d ago
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  • Call Center Representative

    TORQ Coatings

    Call center agent job in Lombard, IL

    Exciting Career Opportunity: Call Center Agent Compensation: $19-$21/hr Job Type: Part-Time, Onsite Industry: Consumer Services / Construction / Customer Service Why Join Us? TORQ Coatings is seeking reliable, coachable Call Center Agents to join our inbound/outbound lead management team. This role is the heartbeat of our sales process, ensuring every prospective customer receives a world-class first impression. What sets us apart: High Earning Potential: $19-$21 per hour Monthly Bonuses: Earn an extra $150/month by hitting team-wide quality and speed goals Professional Growth: Comprehensive training on our "Torq Touch" communication standards Stability: A key role in a rapidly scaling business that values discipline and reliability Culture: Work in an environment built on T.O.U.G.H. values where team success is celebrated Your Role: What You'll Be Doing Answer inbound calls within 60 seconds, following high-standard communication protocols Convert leads into qualified appointments for our Design Consultant team using proven scripts Proactively follow up on missed leads, voicemails, and aging leads to maximize conversion Maintain 95%+ accuracy in CRM documentation (BuilderPrime) using our 5-Point Note System Build immediate trust with customers through warm, clear, and confident phone presence Support the team during call spikes to ensure no lead is left behind Minimum Requirements 1-2+ years of experience in customer service, call center, or inbound/outbound sales Strong technical proficiency; comfortable navigating CRM systems like BuilderPrime or JobNimbus Proven ability to follow scripts and workflows consistently without cutting corners Exceptional phone presence - able to sound natural, professional, and warm while multitasking High level of reliability and discipline regarding schedules and shift attendance A coachable mindset with the ability to accept and implement feedback immediately Compensation & Schedule Earnings: $19-$21/hr Benefits: Monthly team bonuses ($150), career development, and a culture built on T.O.U.G.H. values Schedule: Part-Time (20-32 hours/week), Onsite in Lombard, IL Our Core Values TENACITY: We push through challenges OWNERSHIP: We take responsibility for results UNITY: We win together, not alone GRIT: We put in the sweat that earns respect HEART: We love what we build & who we build it for Ready to Build Your Career While Making a Local Impact? This isn't just a phone role-it's your opportunity to be the face of TORQ Coatings and drive the growth of a premium brand. Join our team and take your career to the next level in a company that values craftsmanship, leadership, and professional excellence. APPLY HERE! #CallCenterAgent #CustomerService #HiringLombard #AppointmentSetter #JobOpening #CustomerSuccess #SalesSupport #LeadManagement #HiringImmediately #PartTimeJobs #CareerGrowth #ConstructionIndustry #LombardIL #CustomerSupport #JoinOurTeam
    $19-21 hourly 1d ago
  • Customer Support Agent (Onsite Candidates Local to Chicago Only)

    E.Bit Consulting

    Call center agent job in Schaumburg, IL

    The Customer Support Agent serves as a front-line contact center professional, delivering exceptional customer experiences to our clients and servicing partners via high-volume inbound and outbound phone calls, email, and ticketing systems. This role is responsible for resolving customer inquiries efficiently, accurately, and empathetically, while supporting operations through account research, transaction reconciliation, and issue resolution. The Consumer Service Agent acts as a trusted point of contact, collaborating closely with Operations and Information Technology teams. The role requires strong communication skills, emotional intelligence, and the ability to thrive in a fast-paced, metric-driven contact center environment. This role reports to the Consumer Services Manager. Duties and Responsibilities include but are not limited to the following: Serve as a primary point of contact for clients and servicing companies through high-volume inbound and outbound phone calls, emails, and ticket systems. Deliver empathetic, professional, and solutions-oriented customer service while handling sensitive financial situations. Resolve client and servicing partner inquiries on first contact whenever possible, escalating issues appropriately when needed. Accurately document all interactions, actions, and resolutions in internal systems. Manage multiple client interactions simultaneously while maintaining service quality and composure. Adhere to call handling standards, quality expectations, and productivity benchmarks. Demonstrate strong active listening skills and the ability to tailor communication style to each caller. Review and assist with client account maintenance, scheduled transactions, and audit-related files. Support daily reconciliation of transactions and investigate discrepancies. Identify issues impacting the client experience and proactively work toward resolution. Ensure all client communications are clear, accurate, and compliant. Partner with Operations and IT teams to improve processes, tools, and system functionality. Identify, document, and communicate best practices to streamline client and servicing workflows. Provide detailed feedback from customer interactions to support management decision-making. Participate in team meetings to discuss business updates, service trends, and priorities. Assist with special research, reporting, and projects assigned. Ensure that information Confidentiality, Integrity and Privacy is always maintained with processing information assets. Qualifications and Required Skills High School Diploma or GED required, Associate's Degree or higher preferred. 1-3 years of experience in a contact center, call center, or customer service environment. Experience handling high call volumes and sensitive customer interactions preferred. Bilingual (English & Spanish) preferred. Background check required. Experience in debt settlement, banking, financial services, or treasury operations is a plus. What Will Make You Stand Out Client-centric approach with a commitment to delivering exceptional service. Proficiency with CRM systems, such as Salesforce, ClickUp, or Pipedrive. Experience in a contact center and familiar with call center technology (CXone, Talkdesk, Five9). Associate degree, Bachelor's degree or some college coursework in business or communications.
    $28k-36k yearly est. 1d ago
  • Customer Service Specialist

    4Front Engineered Solutions 4.0company rating

    Call center agent job in Muskego, WI

    Do you thrive in an environment where you can provide a personalized service experience, where growth and problem solving are rewarded? Are you driven by increasing sales while maximizing customer satisfaction with finding the right product? Come join the 4Front team and excel in product management, and customer engagement. What can you expect to do? Customer Sales Processing Enter and process orders with product, pricing, scheduling, shipping dates within ERP. Partner with manufacturing and shipping departments with any changes. Maintain all open and closed sales files. Distributor Sales Processing Review incoming orders and problem solve any issues with each order. Maintain entry and invoicing for all sales orders. Be the contact for distributor inquiries that correspond with order entries. Sales Support Assist managers and coordinating departments with customer facing issues. Work with Sales, Operations, Engineering about date management, special requests, freight, etc. Assist with continuous improvement projects including lean and kaizen events. What's needed for success? Education and Experience: Requires a high school diploma. General education or college courses equivalent to an Associate's degree in Business Administration is desirable. 2-4 years of experience in customer service working directly with customers, salespeople, or distributors. Experience using iPhone and iPad is a plus. Computer Skills: Ability to use a personal computer utilizing spreadsheet and word processing software applications, databases, and automated systems to accomplish work. Intermediate skill level with Microsoft Office Suite; Word, Excel, Project, and PowerPoint preferred. Experience using manufacturing ERP software, JD Edwards, preferred. Why 4Front? Generous PTO program 11 paid holidays: Good Friday, Memorial Day, Independence Day (2 days), Labor Day, Thanksgiving (2 days), Christmas (2 days), New Years (2 days) Company sponsored benefits include: Employer contribution to Health Savings Account, up to $1000 Life insurance STD/LTD/AD&D Reimbursement for PPE, including safety shoes and prescription safety glasses UHC Employee Assistance Program All coverage begins on Day 1 of employment!
    $27k-34k yearly est. 3d ago
  • Customer Service Specialist [Manufacturing]

    PPC Flex

    Call center agent job in Pewaukee, WI

    The Customer Service Representative is responsible for providing best in class customer service for a portfolio of assigned customers for our Healthcare & Specialty Division. We're seeking a Customer Service Representative who thrives in a dynamic, fast-paced environment and takes pride in delivering In this role, you'll act as a key liaison between customers and our sales, production, and shipping teams, ensuring orders are accurate, timely, and aligned with customer expectations. If you're a proactive problem-solver who enjoys building relationships, maintaining strong attention to detail, and driving continuous improvements in customer satisfaction, we'd love to have you on our team. Essential Accountabilities: Champion the customer experience by proactively managing orders from placement to delivery, using a customer-centric approach Collaborate cross-functionally with internal teams (sales, production, shipping, etc) to ensure seamless communication and order fulfillment Leverage modern digital tools (email, Microsoft Excel, CRM systems, and order processing platforms) to receive, process, and track customer orders efficiently Create and maintain accurate customer records, including open order reports, order revisions, artwork approvals, and shipping requests Work in partnership with sales and operations teams to understand customer provided forecasts and how to better provide attention to meet these demands Escalate internal systematic/process concerns until final solution/resolution is provided to customer Identify and upsell opportunities by recommending new or complementary products to meet customer needs Maintain compliance with all company policies while ensuring exceptional attention to detail in every interaction KEY CHARACTERISTICS & ABILITIES: Exceptional interpersonal and communication skills including strong verbal, written, and public relations skills Passionate about exceeding customer expectations Values teamwork and supports a team environment Desire to continually learn and improve skill set Skilled in deescalating situations both over the phone and in writing (email) Ability to maintain professional and helpful attitude in high-tension or stressful situations Assertiveness in pursuing resolution to issues Ability to build trust by providing information to in a way that is candid, informed, encompassing, and not manipulative: receive information from others in a way that demonstrates openness and thoughtful consideration of their ideas Must have high attention to detail and accurate data entry Must be able to manage multiple work items at one time with a high sense of urgency Must have strong problem solving and organization skills Shares learning with peers Minimum Qualifications: 5+ years of experience as a Customer Service Representative at a manufacturing organization. Associate degree or bachelor's degree preferred. Required Skills: Tech-savvy: Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and CRM/order management tools Relationship-builder: Exceptional interpersonal and communication skills, with a focus on maintaining positive, professional relationships Detail-oriented and organized: Ability to prioritize tasks, manage time effectively, and maintain a high degree of accuracy Bilingual in Spanish is a plus but not required Ability to think critically, adapt to changing priorities, and resolve issues effectively
    $28k-36k yearly est. 4d ago
  • Customer Service Representative

    North Bridge Staffing Group

    Call center agent job in Chicago, IL

    Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the River North neighborhood. Hybrid schedule, 2/3-days a week in office. Temporary: ASAP - 3 months $20-$22/hour based on experience Job description We are looking for a customer-oriented service representative. A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Responsibilities Make outbound membership renewal calls Inbound calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Skills Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Schedule Monday-Friday, 8:30am-5pm
    $20-22 hourly 3d ago
  • Customer Service Representative

    Connect Search, LLC 4.1company rating

    Call center agent job in Milwaukee, WI

    Hours: 8:00am - 4:30pm, Monday-Friday Compensation: $19-22/hour Benefits: For eligible employees, Medical, Dental, & Vision Insurance available and 401(k) This role serves as a primary point of contact for customers while supporting daily customer service operations. The position is responsible for processing customer orders, identifying customer needs, providing product information and suggestions, and assisting with the resolution of customer issues. This role plays an important part in delivering a professional, responsive customer experience in a fast-paced, in-office environment. Key Responsibilities Process customer orders received by phone, email, fax, or mail Interpret customer requirements by checking product availability, providing specifications, and recommending appropriate products Introduce new or alternative products when applicable using proactive selling techniques Respond to customer inquiries and resolve issues Follow up with customers regarding order status and resolution Negotiate and process resolutions Provide assistance and price quotes and complete required documentation to place orders into production Required Skills & Experience 3+ years of recent high-volume call center experience Ability to calculate discounts and percentages and apply basic algebra concepts
    $19-22 hourly 4d ago
  • Customer Service Representative

    Patient's Choice Medical

    Call center agent job in Rolling Meadows, IL

    Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "Rolling Meadows " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management
    $29k-38k yearly est. 1d ago
  • Call Center Customer Service Representative

    Bcforward 4.7company rating

    Call center agent job in Chicago, IL

    Role: Customer Service Representative Onsite Pay rate: $21 - 22/h The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Demonstrate consistent good quality and performance results. Provide consistent service that is customer focused and professional. Supporting Field Sales agents with insurance product information SKILLS • Ability to effectively communicate and build strong partnerships with newer employees. • Basic computer skills and knowledge of database software. • Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise. • Demonstrated attention to detail, organizational skills, and time management skills. • Ability to work a flexible schedule to meet the needs of the business and performance requirements. Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work experience in a contact center environment preferred.
    $21-22 hourly 1d ago
  • Customer Service Specialist

    City of Waukesha

    Call center agent job in Waukesha, WI

    This position performs receptionist and administrative duties for the Department Director, supervisors, and managers, and provides customer service to visitors and patrons of the Department. Schedule: 8:00am - 4:30pm, occasional nights and weekends required Starting hourly rate: $22.3453 hourly ($46,478.29 annually) Initial interviews: February 2nd and 3rd Start date: TBD Explore the City's benefits here: City of Waukesha Benefit Guide Essential Job Functions: The job functions listed herein are neither exclusive nor exhaustive, but are intended to be illustrative of the types of tasks the employee will most likely be expected to perform on a regular basis. The employee may be asked to perform different or additional tasks than the ones listed here, as the needs of the employer and/or the requirements of the position change. 1. Performs receptionist duties; answers telephones and provides information or routes calls; greets visitors in person and responds to inquiries or directs to appropriate individual; responds as appropriate to email inquiries. 2. Provides effective and courteous customer service both over the phone and in-person; gives information regarding programs, classes, events, and rentals; when assigned to the SRC, shows rental rooms within SRC 3. Processes incoming and outgoing mail. 4. Processes refunds, credits and payment plans; posts payments and refunds to accounts; maintains accurate records. 5. Balances cash drawer on a daily basis. 6. Initiates routine correspondence, forms and reports in accordance with established Department procedures. 7. Provides general administrative support and feedback to supervisors and managers. 8. Provides support for all sports programs; creates rosters; communicates with coaches and managers; orders T-shirts; updates and maintains team sideline website; creates online schedules and tournament brackets enters updates on rainouts, scores, standings, etc. 9. Provides support for the Before/Afterschool Program Manager, school staff and parents as needed; maintains and updates student files. 10. Maintains files of correspondence, forms, records, reports, manuals, confidential information and other materials in accordance with established Department procedures. 11. Assists in developing administrative policies and procedures. 12. Assists with Recording and maintaining PRF Board minutes and historical records. 13. Assists with updating and maintaining Department website and social media. 14. Attends meetings and training sessions as required. 15. Provides assistance with Department financial record keeping. 16. May assist with processing accounts payables and seasonal payroll. 17. Creates and maintains databases (recreation and asset management software). 18. Develops software tutorials and provides technical support to staff. 19. Maintains office equipment; schedules repairs and maintenance as needed; troubleshoots operating issues; orders supplies. 20. Creates marketing materials, databases and documents and assists with Seasonal Activity Guide. 21. Conducts editorial proof reading for Department. 22. Issues work permits for minors. 23. Enters and submits course records through American Red Cross. 24. Opens and closes office; assists custodial staff in ensuring general safety, cleanliness and appearance of buildings; performs custodial services when necessary. 25. Assists with room setup for classes and programs; assists with storage and location of equipment in the building. 26. Ensures safety of patrons by observing safety practices and enforcing established safety procedures, responding to emergencies and documenting accidents. 27. Provides effective and efficient customer services and promotes and maintains responsive community relations. Graduation from high school plus at least 1 year of technical training at a technical or business school, supplemented by at least 1 year of clerical or administrative experience in an office setting; or any equivalent combination of training and experience which provides the following knowledge, ability and skills: Knowledge of *Operating systems at SRC (fire, alarm, heating/cooling and lighting). *The use and operation of standard office equipment, including computers and relevant software programs. *Business English (grammar, tone, spelling and punctuation). *General office practices and procedures. Ability to *Understand, follow and carry out instructions. *Establish and maintain effective working relationships with supervisors, coworkers, residents and the general public. *Work independently, multi-task, prioritize workload and meet established deadlines. *Deal tactfully and courteously with the public *Maintain confidential information. *Maintains records and filing systems. Skill in *Oral and written communications. *Organization and attention to detail. *Public relations. Necessary Special Requirements CPR/AED and First Aid Certified; ability to pass criminal. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. *Work is performed mostly in an office setting; hand-eye coordination is necessary to operate computers and various pieces of office equipment. Specific vision abilities required by this job include close vision, prolonged visual concentration and the ability to adjust focus. *While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear; use hands and fingers to handle, feel, or operate objects, tools, or controls and reach with hands and arms. *The employee is occasionally required to climb or balance; bend, stoop, kneel, crouch, or crawl. *The employee must occasionally lift and/or move up to 50 pounds. The City of Waukesha is an Equal Opportunity Employer It is not typical for someone to be hired at or near the top of the salary range. The specific compensation offered to a candidate is reviewed and based off a variety of factors including skills, qualifications, experience, certifications, and internal equity. Internal City applicants: please review HR Policy F2 Salary Plan and Administration regarding promotions/transfers.
    $46.5k yearly 5d ago
  • Customer Service Representative

    Graff 3.6company rating

    Call center agent job in Oak Creek, WI

    GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products. We are currently seeking a talented Customer Service Representative to join our growing team and provide a high level of professional customer service. The successful candidate will have a minimum of 3 years of professional customer service experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The Customer Service Representative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position. Key Duties and Job Responsibilities: Provide superior customer service to both internal and external customers via phone and email. Answer high phone call volume to respond to customer requests and provide resolution to customer concerns. Prepare, review, process and accurately enter a high volume of sales orders. Support field sales staff including Regional Managers and Manufacturer's Sales Reps. Administrative support activities, as needed, including issuing product returns and credits and special projects. Provide applicable basic technical support regarding product and application questions. Performs other related duties as assigned. Knowledge, Skills, and Abilities: A strong customer focus and approach with outstanding customer service skills. The ability to multi-task and time management skills in a fast-paced environment. Detail orientation and accuracy in the administration of customer accounts and data. Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry. Interpersonal skills to relate to customers and address their concerns diplomatically. Exceptional follow-up and organizational practices to best serve customers' needs. Education and Work Experienced Desired: Bachelor's degree or equivalent related combination of professional experience and education/training desired. Three years of professional customer service experience in a manufacturing or distribution setting is required GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match. If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the Customer Service Representative role. Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************
    $29k-37k yearly est. 4d ago
  • Customer Service Representative

    Spectrum Staffing Services/Hrstaffers Inc.

    Call center agent job in Elm Grove, WI

    This full-time Customer Service Representative role supports daily production and customer needs within a reconditioning and manufacturing environment. The position plays a key role in coordinating customer orders, processing production documentation, and ensuring smooth communication between customers, sales, and operational teams. This role offers hands-on exposure to manufacturing operations, customer interaction, and cross-functional collaboration. RESPONSIBILITIES Serve as a primary point of contact for customers by responding to calls, emails, and written inquiries regarding pricing, lead times, order status, and product questions. Create, enter, and maintain customer purchase orders, sales orders, and production orders while ensuring data accuracy within internal systems. Prepare quotes, confirmations, and order updates while supporting sales initiatives, expediting requests, and customer follow-ups. Process reconditioning documentation including routing, sorting, output tracking, and preparation of production paperwork with required instructions. Coordinate order flow and priorities with production teams and leadership to meet customer delivery expectations. Support shipping and order completion activities by reconciling quantities, closing orders, preparing delivery paperwork, and maintaining organized records. Receive, unpack, sort, and identify incoming customer tools and materials for processing. Assist with account maintenance, system updates, inspections, returns, credits, and data corrections as directed. Provide administrative and operational support to leadership to ensure daily production and customer service goals are met. Develop and maintain working knowledge of products, services, and reconditioning capabilities. QUALIFICATIONS Previous experience in customer service, order processing, or administrative support within a manufacturing or industrial environment preferred. Strong communication skills with the ability to professionally interact with customers and internal teams. High attention to detail and accuracy when managing orders, documentation, and system data. Ability to prioritize tasks, manage multiple requests, and work effectively in a fast-paced environment. Proficiency with basic computer systems and order management or ERP platforms is a plus. BENEFITS Full-time, day-shift schedule providing work-life balance. Opportunity to gain experience in manufacturing operations and production coordination. Collaborative team environment with exposure to multiple departments. Stable role within an established organization offering long-term growth potential. Hands-on involvement in processes that directly impact customer satisfaction and operational success.
    $29k-38k yearly est. 2d ago
  • Customer Service Representative - Producer Services

    Teksystems 4.4company rating

    Call center agent job in Chicago, IL

    *Looking for Technical Support Expertise!* Join our dynamic Producer Service Center team and become the goto support expert for our field agents and internal partners! If you love problemsolving, multitasking, and delivering toptier service, this role is for you. *What You'll Do* * Support agents, brokers, and internal teams with policy, underwriting, billing, licensing & compensation questions * Troubleshoot basic technical issues in enrollment and internal systems * Handle 30-40 calls/day (avg. 11 mins) and conduct real-time research * Deliver friendly, accurate, customer-first service * Meet KPIs for quality, handle time, ACW & customer satisfaction *What You Bring* * Strong communication & customer service skills * Ability to stay calm, think fast, and solve problems on the spot * Basic computer proficiency * Friendly, professional attitude * *Bonus:* Experience in contact centers, supplemental insurance knowledge, or bilingual (Spanish) skills *Qualifications* * High school diploma/GED required (Associate Degree preferred) * 2+ years contact center experience preferred (but not required) *If you're passionate about helping people and ready to grow your career, apply now!* *Job Type & Location*This is a Contract position based out of Chicago, IL. *Pay and Benefits*The pay range for this position is $19.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Chicago,IL. *Application Deadline*This position is anticipated to close on Jan 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $19-23 hourly 2d ago
  • Customer Care Representative - Full Time

    Associated Bank-Corp 4.6company rating

    Call center agent job in Hales Corners, WI

    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. Role Summary As a Customer Care Representative, you'll be the friendly, knowledgeable voice our customers rely on. You'll resolve questions, troubleshoot issues, and provide financial guidance with empathy and professionalism. This role offers opportunities to develop customer service expertise, grow within the organization, and contribute to a team that values excellence and collaboration. Key Accountabilities Respond to customer inquiries via phone and email, providing prompt, courteous, and accurate service. Troubleshoot and resolve complex account or technical issues using available tools and resources. Promote Associated Bank products and services that meet customers' needs. Mentor and train new team members to ensure consistent, high-quality service delivery. Demonstrate professionalism and care in every customer interaction to strengthen relationships and loyalty. Collaborate with colleagues across teams to improve processes and customer experiences. Uphold compliance with all bank policies, procedures, and regulations. Education & Experience Required: High school diploma or equivalent. Less than 2 years of customer service experience in banking, retail, food service, insurance, telemarketing, or sales. Preferred: Bilingual English/Spanish proficiency (eligible for competitive language differential). Why You'll Love Working Here Enjoy every Sunday off, fun on-site activities, and even a $50 bonus for working Saturdays. You'll have opportunities to grow your skills, mentor others, and advance your career in a collaborative environment that celebrates success. Join a team that values people first - where your work truly makes a difference. Apply today to start building your future with Associated Bank! In addition to core traditional benefits, we take pride in offering benefits for every stage of life. Retirement savings including both 401(k) and Pension plans. Paid time off to volunteer in your community. Opportunities to connect with others through our diversity-focused Colleague Resource Groups. Competitive salaries with professional development and advancement opportunities. Bonus benefits including well-being programs and incentives, parental leave,anemployee stock purchase plan, military benefits and much more. Personal banking, loan, investmentand insurance benefits. Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest.Join our community on Facebook,LinkedInandX. Compliance Statement Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline. Associated Bank provides additional assistance throughout the application, interview and hiring process. Please you need an accommodation at any time during the process. Associated Banc-Corp participates in the E-Verify Program. E-Verify NoticeEnglish or Spanish. Know Your Right to WorkEnglishorSpanish. Associated Bank is Pay Transparencycompliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role. $17.00 - $26.14 per hour
    $17-26.1 hourly 5d ago
  • Customer Service Rep - Vernon Hills

    The Auto Club Group 4.2company rating

    Call center agent job in Vernon Hills, IL

    Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years.Our members know and trust us! Branch Offices house travel, membership, insurancesalesand support employees You will be challenged to drive newbusinesswith competitive products and helpretain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: TheBranchCustomer Service Representativecan be the start of a long-term career with The Auto Club Group.Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions - Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service, etc.) Automotive Services Claims Underwriting and more A DAY IN THE LIFE ofa Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representativeswho can promote ACG productsand services, promote customer satisfaction, andparticipatein office events to help generate revenue by improving member awareness of products.As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. Provide sales and support services to members including greeting, servicing, and selling membership,travel products (car, hotel, basic tour packages, etc.)and (some)banking products. Generateleads, updatemembers on travel and insurance specials,and providetravelinformation Respond to customer inquiries and refer to senior staff or agent whenappropriate Provide cashiering services to memberswhich includes taking and processingpayments forinsurancepolicies(installment,lapseor reinstatement),travelandsale of tickets,and travel money products, processing remittance/depositorytransfersand balancing cashdrawer Receive and resolve member/customer complaints and seekassistancefrom management in complaint resolution whenappropriate Provide administrative support to the travel and/or insurance sales staff during peakperiods Conduct outbound promotional calls for insurance and/or travelproducts Other duties asassigned HOW WE REWARD OUR EMPLOYEES Our Auto Club GroupBranchCustomer Service Representativesearn a competitivehourly wage of $19.00 - $21.50, based on experience,withadditionalincentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoptionassistance Paid Time Off (PTO), company paid holidays, CEO days, and floatingholidays Paid volunteer day annually Tuitionassistanceprogram, professional certification reimbursementprogramand other professional development opportunities AAA Membership Discounts,perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Education: High School Diploma orequivalent WorkExperience: Working in a customer focused environment Providing customer focused service andtimelysolutions to problems MicrosoftOffice applications Taking personal responsibility in seeking solutions to problems Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer servicegoals Successful candidates willpossess: Passion and enthusiasm for working withpeople Basic mathematical calculations to accurately perform monetarytransactions Communicate effectively (verbal and written) with others in a workenvironment Work effectively in a team environment Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and officefacility Work under pressure in a high volume, fast paced customer service environment Work irregular hours including holidays and weekends (may include community events) Work Environment This is an in-office position.Employees will service ACG members in-person and are based on site in an ACG branch facility. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $19-21.5 hourly 5d ago
  • Call Center Agent - WI - Full-Time - Monday-Thursday 10:30-8pm Saturdays 9am-1pm

    Versiti 4.3company rating

    Call center agent job in Milwaukee, WI

    Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Adheres to work schedule Meets productivity, quality, and service level goals Provides compelling messaging to donors to influence blood donation Provides blood donation information and convert donor into appropriate donation type based on donor eligibility Answers donor questions, requests and concerns via phone and text Recruits new donors by asking existing donors for family/friend referral (pledge) Educates and motivates donors to schedule their next donation appointment Attends training and implements techniques/tactics taught into workflow Maintains accurate donor information in profile Ensures donor requests are carried out (opt out of calling list, don't contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion Participates on team projects, as assigned Demonstrates Versiti's core values daily Executes service recovery techniques in order to address donor concerns/complaints Provides excellent customer service by always doing what is right for the donor Advocates Versiti's mission in the community Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education High School Diploma required equivalent required Experience 1-3 years customer service experience, preferably in a contact center environment required Knowledge, Skills and Abilities Excellent verbal and written communication skills required Ability to demonstrate sales techniques and overcome objections required Good attention to detail and accurate data entry skills required Results-oriented / collaborates with management to meet individual goals required Ability to multi-task and proactively communicate progress/obstacles required Ability to perform in a team-oriented environment required Proficient computer skills (Microsoft Office) and ability to learn job-specific applications required Moderate to high level of experience working within a multi-channel contact center (social media, chat, email, text) - helpful in order to advance to an Agent II role required Tools and Technology Personal Computer (desk top, lap top, tablet) required Microsoft Office products required Must learn contact center-specific programs (HemaTerra) required Not ready to apply? Connect with us for general consideration.
    $31k-41k yearly est. Auto-Apply 19h ago
  • Dealer Parts Support - Call Center Agent Co-op

    CNH Industrial 4.7company rating

    Call center agent job in Oak Brook, IL

    Job Family for Posting: Parts Apply now * Apply Now * Start applying with LinkedIn Start Please wait... About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Co-op Program Overview We are committed to building a strong talent pipeline by investing in early career professionals. Our internship and co-op programs provide mentorship, training, hands-on experience, and growth opportunities that empower students to explore their career paths with confidence. Through competitive wages, networking events, social and volunteer activities, professional development workshops, and housing support, we strive to deliver one of the best internship experiences-designed to develop and inspire the talent of tomorrow. Co-ops will work part-time hours during the school year and will work full-time hours during the summer. Job Purpose The Dealer Parts Support team is the frontline connection between CNH and its dealer network, ensuring timely, accurate, and high-quality support for all dealer inquiries. This team plays a critical role in maintaining customer satisfaction, strengthening partnerships, and supporting equipment uptime and productivity. As a Dealer Parts Support - Call Center Agent Co-op, you will gain valuable experience in customer service, dealer support, and cross-functional collaboration while working in a fast-paced environment. This role offers the opportunity to develop communication and problem-solving skills while contributing to CNH's commitment to best-in-class service. Key Responsibilities Your responsibilities may include: * Owning the customer experience by promptly answering dealer inquiries according to call quality expectations * Ensuring high dealer satisfaction by taking ownership of inquiries and providing accurate, timely updates until resolution * Acting in ways that prioritize customer-first solutions while balancing business requirements * Building and maintaining strong partnerships with dealers, suppliers, field personnel, purchasing, logistics, and engineers to resolve part availability needs and support equipment uptime * Providing detailed documentation of all correspondence to ensure accurate tracking of inquiries and resolution steps * Delivering support services to dealers, including troubleshooting, problem resolution, and product/material supply to reduce Total Vehicle Downtime (TVD) * Striving for best-in-class service by meeting or exceeding departmental KPIs Preferred Qualifications Candidates must be pursuing (at minimum) an Associates or Technical degree. Canidates must have the ability to work flexible hours between 7am - 6pm central (during summer when full-time) to meet the scheduling needs of the department. Pay Transparency The annual salary for this role is USD $18.25 - $31.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.) What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here. Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation. If you need reasonable accommodation with the application process, please contact us at ******************************. Apply now * Apply Now * Start applying with LinkedIn Start Please wait... {{video.content.cta}} {{video.content.title}} {{video.content.description}} Ă— {{explore.title}} {{explore.description}} {{feed.title["#text"]}} {{feed.city["#text"]}}, {{feed.country["#text"]}} {{explore.cta}}
    $18.3-31 hourly 16d ago
  • Temp-To-Hire Call Center Representative II

    Conduent Incorporated 4.0company rating

    Call center agent job in Milwaukee, WI

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. ONSITE ONLY: Temp-To-Hire Call Center Representative Location: ONSITE ONLY Milwaukee, WI Mandatory Paid Training | 3 weeks $17.00 per hour in training and production Hours: Training and working hours are full-time, 8 AM-4:30 PM (or last call waiting in queue), Monday-Friday. No weekends. What you get: * Paid Training * Great Work Environment * Perkspot * NO WEEKENDS * Opportunity to get to regular status after 90 days. You are able to make more per hour based on quality and production after going to regular status. About The Role As a Temp-to Hire Call Center Representative you will be responsible for: * Answer inbound calls regarding child support receipts and disbursements * Handle standards in a fast-paced, large call volume environment. * Utilize multiple computerized systems, multi-tasking, and document each call. * Respond to Wisconsin child support inquiries, and complaints, using a standard script and procedures. * Gather information and research/resolve inquiries. * Inform callers about the services available and assess caller's needs. Requirements to be successful in this role you will: * Have a High School Diploma or an equivalent level of education. * Be able to successfully pass a background check and fingerprinting. * 6 months' customer service experience or equivalent in a high-volume call center environment preferred. * Eligible to work in the US. candidates will have: * Excitement for innovative technology. * Calm conflict resolution and problem-solving skills. * 100% attendance and punctuality commitment. * The ability to convey complex information clearly and concisely. * A strong work ethic. * Effective and accurate written and verbal communication skills. * Detail-oriented. * Effective problem-solving skills. * Well organized. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.00 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
    $17 hourly 3d ago
  • Call Center Representative_Pharma exp_Lake forest IL

    360 It Professionals 3.6company rating

    Call center agent job in Lake Forest, IL

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for Call Center Representative in Lake Forest IL. Qualifications At least 1 year of relevant experience with Pharma related customer service. Additional Information In person interview is acceptable.
    $30k-36k yearly est. 60d+ ago
  • Call Center Agent

    Telassist

    Call center agent job in Chicago, IL

    Job Description Full-Time Call Center Agent: Your Journey Starts Here! Through our dedicated Call Center Agents at TelAssist, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. We're not just answering calls; we're building connections and providing essential support for a diverse range of clients, from bustling medical offices to vibrant apartment complexes and esteemed professional services. At TelAssist, you'll discover a truly special place to grow your career. We pride ourselves on cultivating supportive, compassionate, and collaborative teams where every voice is valued, and teamwork truly makes the dream work. If you're someone who thrives in a fast-paced yet incredibly rewarding environment, ready to exceed client expectations with every interaction, then we're looking for you! In your day-to-day, you will professionally manage a high volume of incoming calls, ensuring every caller is met with a polite and pleasant demeanor. Your primary focus will be to accurately gather and relay essential information while maintaining thorough and precise message details. By meticulously verifying and entering information into our system, you will provide our customers with the confidence that their needs are being effectively documents and communicated. What You Bring to the Table: A naturally welcoming voice and an uplifting, positive tone that can brighten anyone's night. A strong command of the English language, with a keen eye for spelling and grammar that ensures crystal-clear communication. Comfort and familiarity navigating a Windows-based computer environment. The ability to type 35 words per minute or more, keeping pace with the flow of conversation. A commitment to excellent attendance, showing up ready to shine. Availability to manage one weekend day within your consistent 8-hour overnight shifts. No prior experience? No problem! We believe in nurturing talent. We provide comprehensive, hands-on training in a positive, encouraging team environment, designed precisely for your success. We're here to equip you with all the tools and confidence you need to excel! Beyond the Hourly Rate: Our Full-Time Perks! Join a company where your future is our priority. We are seeking team members who are passionate about building a lasting career and a stable future. Our Employee Stock Ownership Plan (ESOP) and excellent retirement benefits are designed to help you build wealth and security alongside us. We value our team members immensely, and it shows in our robust benefits package, crafted to support your well-being and future: Employee Stock Ownership: Become a true stakeholder in our collective success! Comprehensive Medical, Dental, and Vision Benefits Paid Vacation: Take the time you need to recharge and enjoy life. Traditional 401K with Company Matching: Invest in your future with our support. Free Life Insurance Policy: Peace of mind for you and your loved ones. Legal Assistance: Access to support when you need it most. Compensation: $21 / Hour with Perfect Attendance Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $18 / Hour. Shifts: Full-Time: 40 hours per week, 10-hour shifts Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule. Ready to Begin Your Rewarding Career Journey? If you're eager to be part of a team that genuinely cares, where your efforts truly make an impact, and where every night brings new opportunities to connect and serve, then we can't wait to hear from you! Apply today and discover the fulfilling career that awaits you at TelAssist. TelAssist is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Job Posted by ApplicantPro
    $18-21 hourly 6d ago

Learn more about call center agent jobs

How much does a call center agent earn in Beach Park, IL?

The average call center agent in Beach Park, IL earns between $24,000 and $48,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.

Average call center agent salary in Beach Park, IL

$34,000
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