Call Center Agent (Client Experience & Inside Sales)
Call center agent job in Morganville, NJ
Job DescriptionSalary: $20 - $24 Hourly DOE
Call Center Agent (Client Experience & Inside Sales)
Schedule: MonFri 8:00 AM5:00 PM Occasional Sat 8:00 AM12:00 PM (Remote)
Arrow Pest Control is seeking an experienced Call Center Agent to join our Client Experience Division. This role focuses on customer service, appointment scheduling, inside sales, and client retention for a fast-paced service company. If you have strong communication skills, enjoy helping customers, and want to be part of a supportive team environment, this role may be the perfect fit.
Compensation
Starting Pay: $20$24 per hour, based on experience
Additional earning potential through monthly commission and performance bonuses
Benefits
Health, Dental & Vision Insurance
Long-Term Disability
Company-Paid Life Insurance
401(k) with Company Match
Paid Training
Growth opportunities within a family-owned company
Responsibilities
Answer inbound customer calls with professionalism and accuracy
Schedule pest control services and coordinate with field technicians
Conduct outbound follow-up calls and service reminders
Support inside sales by identifying customer needs and recommending service programs
Maintain detailed notes and data in CRM systems
Assist with client retention and proactive outreach
Work collaboratively with the Customer Experience and Operations teams
Deliver exceptional service that aligns with the company'sCore Values
Qualifications
Minimum 2 years of call center experience required
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
High attention to detail and accuracy
Positive, team-oriented attitude
High School Diploma or equivalent (required)
Experience in a service-based company preferred
Bilingual candidates are a plus
Why Work With Us?
Arrow Pest Control is a family-owned New Jersey company with over 50 years of service. Our team is built on strong values We Do The Work, Lead By Example, Always Safety First, Always Be Present, We Are All Brand Ambassadors, and We Are Pioneers. We provide a supportive environment where team members grow, succeed, and make a meaningful impact on our clients.
Work Location
Morganville, NJ On-site
(Occasional remote Saturday hours 8:00 AM12:00 PM)
How to Apply
Apply directly through Indeed with your resume. Qualified applicants will be contacted to schedule an interview.
Call Center Agent
Call center agent job in Toms River, NJ
We are seeking a Call Center Agent to join our team!
We are seeking a Call Center Agent to join our team! You will be responsible for helping patients with location and other requested service information for our practice.
Responsibilities include (but not limited to):
Handle customer inquiries in a polite and firm manner
Help deescalate issues and incoming grievances
Provide information about the products and services the practice provides
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions and as needed
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask putting patients and clients as a priority
Positive and professional demeanor with a willing attitude
Excellent written and verbal communication skills
Monday- Thursday 11:00am-7:00pm and Friday 9:30am-5:30pm.
Auto-ApplyHVAC Customer Service - Dispatch Agent
Call center agent job in Berlin, NJ
Job Description
Professor Gatsby's Heating & Cooling, situated in West Berlin, NJ, is currently seeking a qualified individual to fill the position of full-time HVAC Customer Service - Dispatch Agent. Join our reputable team and enjoy competitive compensation ranging from $17 to $22 per hour, plus a commission potential of up to $60,000 annually. In addition to financial incentives, we offer a comprehensive benefits package including:
Health insurance
A 401(k) with company match
Multiple bonus programs
Paid holidays
Paid vacation
Paid sick days
Company parties
YOUR DAY
As an HVAC Customer Service - Dispatch Agent, your daily responsibilities will include maintaining the service call schedule, prioritizing urgent matters, and effectively managing dispatch assignments. You will serve as the primary point of contact for our customers as you address questions, schedule appointments, and provide updates on service progress. Additionally, you will have the opportunity to promote maintenance plans and marketing initiatives.
YOUR HOURS
This is a full-time position with flexible scheduling options. Shifts are available Monday through Friday or Tuesday through Saturday, spanning from 7:00 AM to 6:00 PM. Our rotating schedule ensures flexibility and work-life balance for our employees.
REQUIREMENTS FOR AN HVAC CUSTOMER SERVICE - DISPATCH AGENT
This position would be a good fit for a highly organized person with exceptional communication and interpersonal skills. What matters most is that you meet the following requirements:
Experience in a sales or customer service role
Proficiency with phone and email communication
Drive to succeed and ability to take initiative with customers
The ability to upsell products and services is a plus!
OUR MISSION
We deliver first-rate HVAC services and products at affordable prices in Southern NJ and the surrounding cities, including Washington Township, Sewell, Turnersville, Glassboro, Clayton, Williamstown, Cherry Hill & Voorhees. Customer satisfaction is our first priority. We are the highest-rated company in the area because we take our time and do it right. Whether our residential customers need repairs to their existing heating and cooling systems or a completely new installation, we are here to meet their needs. We chose a professor for our mascot to signify accuracy, integrity, attention to detail, and expertise.
Our highly trained team loves what they do. We believe that if you don't love what you do, then you can't deliver the best service and value to your customer. Your heart must be in it. Our team focuses on continuing education so we can present our customers with the best options in the industry. We care about our team. We are growing fast and believe that if we invest in our team now, they will grow with us. We want to offer careers not just jobs.
READY TO APPLY?
If you are ready to join our team and contribute to our commitment to excellence in customer service, we encourage you to apply today. Our mobile-friendly application process makes it easy to take the first step!
Call Center Agent - Direct to Office (DTO)
Call center agent job in Mount Laurel, NJ
Why Stokes?
Stokes Healthcare is a privately-owned business comprised of three divisions: Stokes Pharmacy (503A pharmacy), Epicur Pharma (503B facility) and STEP labs. The these divisions operate out of separate facilities in Mount Laurel, NJ, following different regulations and are guided by different principles.
Stokes Pharmacy was founded in 1975. The pharmacy formulates custom prescription medicines for both humans and animals. The business has grown from a small, hometown operation in Medford, New Jersey, to a respected pharmacy serving the entire U.S., enabled by sophisticated online ordering and overnight shipping capabilities.
In 2016, Stokes Healthcare built a world-class facility (which became Epicur Pharma), as a testament to the commitment to providing the highest level of quality. Adding a unique offering to the veterinary industry, Epicur Pharma is an FDA Registered 503B Outsourcing Facility, producing drugs such as Tacrolimus Eyedrops, Buprenorphine Injection and Gabapentin tablets. Epicur follows Current Good Manufacturing Practices (cGMP) which are the same rules and regulations followed by commercial manufacturers.
Epicur Pharma is proud to be a pioneer in animal drug standards, offering the largest selection of manufactured drugs that are traditionally compounded. Epicur products are distributed directly to veterinary hospitals from our manufacturing facility and offered through Stokes Pharmacy for individual patient prescriptions.
STEP Labs is a GMP-compliant laboratory that delivers accurate, reliable analytical testing for manufactured pharmaceutical products. Equipped with advanced instrumentation and operated under strict regulatory standards, STEP Labs provides comprehensive services in microbiological and chemistry analysis with a focus on quality, data integrity, and timely results.
Stokes Healthcare has built a reputation for unwavering quality and superb service by holding fast to the founders' commitment to traditional craftsmanship, combined with today's most advanced knowledge and technologies. In a field where many corporate-owned pharmacies try to compete on price, Stokes has always put safety and quality first because patients' lives depend on it.
At Stokes, we offer competitive salaries and a comprehensive benefits package that includes medical, dental and vision coverage, life insurance, Health Reimbursement Account, Flexible Spending Account, 401(K) retirement savings plan with a generous employer match, a bonus program, paid holidays, vacation and personal time, and an excellent working environment. We are conveniently located in Mount Laurel, New Jersey, just minutes from Philadelphia and the NJ shore.
Job Title
Call Center Agent - Direct to Office (DTO)
FLSA Status
Non-exempt
Salary
Starting at $18/hour based on experience plus twice a year bonuses
Reports To
Direct to Office Supervisor
Job Summary
This position requires an individual who has the experience and ability to handle high call volume in an active call center environment. He/she must possess enthusiasm, diligence and resilience.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Answer incoming calls or make outgoing calls to doctors or veterinary offices
Upsell/cross sell on inbound calls
Manage and resolve office complaints with a sense of concern and urgency
Deliver superior customer service with a friendly demeanor, can-do attitude and willingness to help at all times
Enter and update office information into the appropriate system
Promote and support our online ordering system (iFill V2) and billing system (bill.com)
Process office orders accurately in appropriate system (GPS 2.0 or PK)
Respond to written e-mails or online website inquiries swiftly, courteously, and with professionalism
Retrieve and respond to voicemails professionally
Build rapport with offices through friendly, engaging conversation
Research accounts, identify and contact key player (IE purchaser) to generate interest
Inform offices of products we carry and promote new products based on training
Recommend alternative products if we do not carry specific product office is requesting
Emphasize product features, benefits, and provide pricing along with price breaks if applicable
Work with marketing and outside sales team to properly convey company message and identify potential accounts
Support and promote our iFill ordering system
Support marketing efforts when necessary by updating leads & contacts in Zoho
Maintain and expand company's database of prospective accounts
Maintain a position of trust and responsibility by keeping customer/doctor information confidential
Document all call information according to standard operating procedures
Demonstrate sound decision making according to established guidelines/procedures
Continuously increase job knowledge and skills through self-motivation and in-house training
Required Education and Experience
High school diploma or general education degree (GED)
Customer service call center experience preferred but not required
Experience upselling/cross selling preferred
Must possess strong verbal, written and oral communication skills
Must have basic to moderate computer skills and have the ability to learn new software programs quickly
NJ technician registration preferred
Must exhibit punctuality and low absenteeism
Eligibility Qualifications
It may be necessary to work extended hours as needed.
Competencies
Communication Skills
Customer/Client Focus
Organizational Skills
Problem Solving/Analysis
Technical Capacity
Work Environment
This job operates primarily in an office environment. This position requires the use of standard office equipment, and frequent standing and walking.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
May sit, stand, stoop, bend and walk intermittently during the day.
May sit or stand eight (8) to ten (10) hours per day.
Finger dexterity to operate office equipment required.
May need to lift up to twenty-five (25) pounds on occasion
Position Type and Expected Hours of Work
This is a full-time position. Because of the nature of the business, work schedules may vary at times.
Travel
No travel is expected for this position.
Disclaimer
The above job description is intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to capture or illustrate a comprehensive list of all responsibilities, duties, and skills required of employees assigned to this job.
AAP/EEO Statement
Stokes Healthcare is an Equal Employment Opportunity and Affirmative Action Employer.
Customer Service Assoc Part Time / Full Time
Call center agent job in West Windsor, NJ
Job Title: Customer Service Desk Assistant
Reports to: Front End Manager
Function: To provide prompt and efficient service to the customer while contributing to the smooth operation of the customer service booth
Provide prompt and courteous service to the customers according to company policies
Operate the following equipment: cash register, fax machine, adding machine
Answer incoming phone calls and take messages when necessary
Investigate and resolve customer questions, complaints and problems
Interact with customers in a courteous and tactful manner
Assist in processing of courtesy card applications, issuing rain checks, etc.
Allocate cash to checkers and record amount assigned
Verify receipts and balance and settle drawers
Investigate and report shortages or overages
Refer difficult or unusual customer problems to a manager for prompt attention
Keep customer service area clean
Perform other functions as requested or required by business conditions, including operating the register, bagging, etc
Physical Demands:
Stand on feet, bend, stoop or walk for the majority of the time
PT Benefits:
Paid Vacation / Holidays
Employee discount
401K with Company match-if eligible
PT or FT Benefits for Associates working 30+ hours per week:
Medical / Vision / Prescription
Dental
401K with Company match
Paid Vacation / Holidays
Company paid Life Insurance
Company paid Long Term Disability (FT only)
Voluntary Benefits Available
20% Employee discount
Auto-ApplyChild Support Call Center Associate I
Call center agent job in Hamilton, NJ
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Child Support Call Center Associate I**
**Full-Time, Onsite, Hamilton, NJ**
$17.50/Hr (Non-Bilingual)
$18.50 (Bilingual Spanish and English).
**A Typing survey/assessment is required. (Please complete it after the application is submitted)**
Are you seeking an opportunity to make a real impact on a company that appreciates ideas and new ways of thinking?
Training - is 7 weeks (8:30 am-5 pm M-F) after training the working hours M-F starting time 8 AM-4:30 PM or 8:30 PM- 5PM
**Join the Conduent Customer Service Team**
Come join us and grow with a team of people who will challenge and inspire you to be the best!
**Working for you**
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
+ $17.50 (Non-Bilingual) $18.50 (Bilingual) per hour pay rate (bi-weekly pay). After training, .50 increased- 6 months after training.
+ No weekends
+ Paid Training
+ Full-time schedule (40 hrs. a week)
+ Career Growth Opportunities
+ Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package (including PerkSpot), so you'll be able to thrive both personally and professionally.
**About the Role**
The Customer Care Associate will handle inquiries for the New Jersey Department of Human Services Office of Child support and the services it provides via inbound calls. While speaking with the Customer on the phone, CSRs will address and research customer inquiries and provide appropriate and accurate information.
+ Inbound Call Center - The Agent is responsible for responding to telephone inquiries and concerns using approved procedures and guidelines while ensuring the quality and integrity of the call.
+ Answers questions on various issues such as child support payments history and account histories.
+ Resets Personal identification of callers unable to self-serve in the Interactive Voice Response system.
+ Gathers information, research/resolves inquiries, and appropriately documents customer calls.
+ Ability to read and interpret documents on file.
+ Understand and retain a large amount of information.
+ Associates should have the skills to answer and respond professionally to escalate calls, should they arise.
+ Communicate appropriate options for resolution promptly
+ Review the customer needs and inform customers of services and resources available to them.
**Requirements**
+ High School diploma or GED
+ Background and drug screening required
+ Typing WPM 30
+ Able to operate dual monitors, Navigate different software applications.
+ Advance in Computer keyboarding
+ 2 years of Call center/Customer service experience.
+ Able to work onsite in Hamilton, NJ.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.50
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
Call Center Agent - Full Time (Tropicana Atlantic City)
Call center agent job in Atlantic City, NJ
Caesars Sportsbook is GROWING, and that means opportunity for career growth for all of our team members. Our business is an exciting combination of sports, the excitement of sports betting, and technology. Our customers are on the move, and we need to keep up with them. This means making sure we are there for them whenever they need us. Making sure they can place their bets and get paid when they win. The Customer Support Specialist plays a key role in all of that!
In this role, you need to be committed to providing the best service experience possible, have a passion for helping others and solving problems. Your career satisfaction will come from ending each customer interaction with a happy bettor on the other end of the line. You will thrive in a fast-paced environment.
Why Join Our Team:
* Career growth - we strive for a "Promote from Within" culture
* Full-time employees eligible for benefits after waiting period (medical, dental, vision, and 401k)
* Amazing company and team culture
What you Will Do:
* Deliver a high level of service with every customer interaction
* Collaborate with other agents to share customer success stories
* Partner with cross-functional departments (retail, marketing, tech, etc.) to resolve customer issues
* Deliver on KPI's agreed upon by you and your direct supervisor
* Continual learning with hands-on training with other agents, leads, and management
* Deliver on the ultimate customer experience with every interaction (phone, email, etc.)
* Provide information to our customers about their account and transactions
* Be seen as a "thought leader" when it comes to resolving customer issues
* Other duties as assigned
What you Will Need:
* Previous experience in a high-volume, fast-paced call center is a huge plus
* You will need to successfully complete a background check, drug screen, and obtain a gaming license in jurisdictions where the business deems necessary
* You must be 21 years of age or older.
* Excellent verbal and written communication skills
* Must be available to work nights, holidays and weekends
* Ability to multitask and prioritize your work
* Able to handle complaints and difficult situations in a calm and patient manner
* Ensure high standards, show initiative, proactivity, and professionalism
Essential Functions/Exposures:
* Essential Functions/Exposures:
* Must be able to sit for extended periods of time
* Must be able to type and talk on the phone for extended periods of time
* Regular attendance in the office
Caesars Sportsbook provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, civil union/domestic partnership status, familial status, domestic violence victim status, or any other legally-recognized protected basis under federal, state or local laws. Caesars Sportsbook complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
ABOUT US
Behold! Caesars Sportsbook is here, and we're proud to be a part of Caesars Entertainment-the number one gaming company in the world with over 80 years of sports betting expertise.
At Caesars Sportsbook, we believe all our Team Members should be treated like Caesars. It's the mantra we were founded on, and the standard that drives us to provide our customers with best-in-class service.
As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we're creating new and exciting opportunities for you to be a part of our empire and make an impact.
Interested in joining the team? Check out our job postings and see what we have to offer, people. And remember-We Are All Caesars!
$18.00 Per Hour
Auto-ApplyCall Center Agent - Direct to Office (DTO)
Call center agent job in Mount Laurel, NJ
Why Stokes?
Stokes Healthcare is a privately-owned business comprised of two divisions: Stokes Pharmacy (503A pharmacy) and Epicur Pharma (503B facility). The two divisions operate out of separate facilities in Mount Laurel, NJ, following different regulations and are guided by different principles.
Stokes Pharmacy was founded in 1975. The pharmacy formulates custom prescription medicines for both humans and animals. The business has grown from a small, hometown operation in Medford, New Jersey, to a respected pharmacy serving the entire U.S., enabled by sophisticated online ordering and overnight shipping capabilities.
In 2016, Stokes Healthcare built a world-class facility (which became Epicur Pharma), as a testament to the commitment to providing the highest level of quality. Adding a unique offering to the veterinary industry, Epicur Pharma is an FDA Registered 503B Outsourcing Facility, producing drugs such as Tacrolimus Eyedrops, Buprenorphine Injection and Gabapentin tablets. Epicur follows Current Good Manufacturing Practices (cGMP) which are the same rules and regulations followed by commercial manufacturers.
Epicur Pharma is proud to be a pioneer in animal drug standards, offering the largest selection of manufactured drugs that are traditionally compounded. Epicur products are distributed directly to veterinary hospitals from our manufacturing facility and offered through Stokes Pharmacy for individual patient prescriptions.
Stokes Healthcare has built a reputation for unwavering quality and superb service by holding fast to the founders' commitment to traditional craftsmanship, combined with today's most advanced knowledge and technologies. In a field where many corporate-owned pharmacies try to compete on price, Stokes has always put safety and quality first because patients' lives depend on it.
At Stokes, we offer competitive salaries and a comprehensive benefits package that includes medical, dental and vision coverage, life insurance, Health Reimbursement Account, Flexible Spending Account, 401(K) retirement savings plan with a generous employer match, a bonus program, paid holidays, paid time off (vacation and personal time), and an excellent working environment. We are conveniently located in Mount Laurel, New Jersey, just minutes from Philadelphia and the NJ shore.
Job Title
Call Center Agent - Direct to Office (DTO)
FLSA Status
Non-exempt
Salary
Starting at $16/hour based on experience plus twice a year bonuses
Reports To
Direct to Office Supervisor
Job Summary
This position requires an individual who has the experience and ability to handle high call volume in an active call center environment. He/she must possess enthusiasm, diligence and resilience.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Answer incoming calls or make outgoing calls to doctors or veterinary offices
Upsell/cross sell on inbound calls
Manage and resolve office complaints with a sense of concern and urgency
Deliver superior customer service with a friendly demeanor, can-do attitude and willingness to help at all times
Enter and update office information into the appropriate system
Promote and support our online ordering system (iFill V2) and billing system (bill.com)
Process office orders accurately in appropriate system (GPS 2.0 or PK)
Respond to written e-mails or online website inquiries swiftly, courteously, and with professionalism
Retrieve and respond to voicemails professionally
Build rapport with offices through friendly, engaging conversation
Research accounts, identify and contact key player (IE purchaser) to generate interest
Inform offices of products we carry and promote new products based on training
Recommend alternative products if we do not carry specific product office is requesting
Emphasize product features, benefits, and provide pricing along with price breaks if applicable
Work with marketing and outside sales team to properly convey company message and identify potential accounts
Support and promote our iFill ordering system
Support marketing efforts when necessary by updating leads & contacts in Zoho
Maintain and expand company's database of prospective accounts
Maintain a position of trust and responsibility by keeping customer/doctor information confidential
Document all call information according to standard operating procedures
Demonstrate sound decision making according to established guidelines/procedures
Continuously increase job knowledge and skills through self-motivation and in-house training
Required Education and Experience
High school diploma or general education degree (GED)
Customer service call center experience preferred but not required
Experience upselling/cross selling preferred
Must possess strong verbal, written and oral communication skills
Must have basic to moderate computer skills and have the ability to learn new software programs quickly
NJ technician registration preferred
Must exhibit punctuality and low absenteeism
Eligibility Qualifications
It may be necessary to work extended hours as needed.
Competencies
Communication Skills
Customer/Client Focus
Organizational Skills
Problem Solving/Analysis
Technical Capacity
Work Environment
This job operates primarily in an office environment. This position requires the use of standard office equipment, and frequent standing and walking.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
May sit, stand, stoop, bend and walk intermittently during the day.
May sit or stand eight (8) to ten (10) hours per day.
Finger dexterity to operate office equipment required.
May need to lift up to twenty-five (25) pounds on occasion
Position Type and Expected Hours of Work
This is a full-time position. Because of the nature of the business, work schedules may vary at times.
Travel
No travel is expected for this position.
Disclaimer
The above job description is intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to capture or illustrate a comprehensive list of all responsibilities, duties, and skills required of employees assigned to this job.
AAP/EEO Statement
Stokes Healthcare is an Equal Employment Opportunity and Affirmative Action Employer.
Auto-ApplyCall Center Representative
Call center agent job in Florence, NJ
If you need assistance applying for this position, please call Human Resources at ************** ext. 1124 or 1197
Call Center Representative
We are seeking a skilled Call Center Representative. This opportunity to join our amazing team may be just what you are looking for if this position describes you!
Ÿ Thrive in a fast-paced environment Ÿ Enjoy building long lasting relationships Ÿ Excited about problem solving
Ÿ Passionate for providing excellent service Ÿ Perform work that is valued
Cream-O-Land Dairies is a third-generation family owned and operated business. For more than 76 years we have been delivering farm fresh products to the finest grocery stores, supermarkets, schools and colleges throughout New Jersey, New York, Pennsylvania, Delaware, Connecticut, Florida, and the Bahamas. Perhaps most exciting is that we continue to grow!
At Cream-O-Land we know that it is our loyal employees that enable us to uphold our high standards of service to our customers. Therefore, our goal is to be an employer of choice by providing a culture of mutual respect, courtesy, teamwork, updated equipment and work spaces, and opportunity for development and growth. We proudly offer our full-time staff a highly competitive hourly rates along with a comprehensive benefit package that includes a variety of choices for medical, dental, and vision plans designed to meet individual needs. In addition, we offer life insurance, 401(k), and generous paid time off.
Call Center Representative hours are Monday, Tuesday, Thursday, and Friday 8:30 am to 4:30 pm and Saturdays 8:30 am to 1:30 pm. Additional hours, and some holidays, may be required to meet the needs of the business and ensure outstanding services for our customers.
Reasonable accommodation of religious needs that do not create an undue hardship will be considered, if applicable.
Job Responsibilities:
· Manage large volume of inbound and outbound calls in a timely manner
· Process customer orders; verify for accuracy and completeness
· Identify customer needs, clarify, and research every issue providing positive resolutions
· Make recommendations for additional products and services
· Ensure customers feel valued and supported
Position Requirements:
· High School Diploma or equivalent
· Minimum of two years of previous experience in a customer support/data entry role
· Excellent customer service skills; friendly, courteous and helpful
· Must be a highly reliable and a strong team member
· Great computer skills; Microsoft Office Suite, and Excel
· Fast and accurate 10 key entry and calculator skills
· Professional telephone presentation
· Excellent listening, oral and written communication skills
· Able to multi-task in a fast-paced environment
· Bi-lingual is helpful but not required
Physical Activities:
· Dexterity: Repetitive motions that may include the wrists, hands and/or fingers
· Remaining in a stationary position, often standing or sitting for prolonged periods
· Communication: The ability to communicate, orally and in written form to exchange information, with others internal and external to the organization
· Hearing: Regularly understand the speech of another person
· Vision: Regularly see details of objects that are less than a few feet away
Physical Demands:
· Sedentary work primarily involves sitting/standing
· Frequently required to bend to maintain files
· Occasionally lift 5-10 pounds
Mental Demands:
· Attention: Required to focus for extended periods of time, assessing the accuracy, neatness, and thoroughness of the work assigned
· Interact with Others: Develop and maintain relationships with co-workers and customers
· Perform Assigned Tasks: Maintain fast-paced, adapt to changing work priorities and schedules
Environmental Conditions:
· No adverse environmental conditions expected
If you have what it takes to be an outstanding Call Service Representative and want to join a great company that values your contributions, we are excited to have you apply for this position!
At Cream-O-Land, we are an equal opportunity, drug-free employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, color, sex, sexual orientation, gender identity, religion, national origin or age
.
Auto-ApplyCustomer Service Reps
Call center agent job in Cherry Hill, NJ
1401 Chapel Ave W, Cherry Hill Township, NJ 08002
Appointment Setter / Renewable Energy Customer Service Independent Contractor - 1099$20 per Hour / 5-Hour Days / 4 Days per Week Commissions Totaling $1,000 per Solar Deal Closed $150 Sit Commission
Paid TrainingExperience in Customer Service and
Door to Door Prospecting
Sunwise Energy is a trusted leader in solar panel installation and renewable energy solutions and we need to hire an Appointment Setter. We help homeowners and businesses save money, increase property value, and reduce their carbon footprint. With thousands of successful installations, were proud to deliver reliable clean energy backed by strong warranties and exceptional service.
Ready to launch your career in renewable energy?
Apply now and join us in powering a brighter tomorrow.
Why Join Sunwise Energy?
Mission-driven work: Help families and businesses transition to clean, renewable energy.
Career growth: Opportunities to advance into sales or team leader postions.
Trusted brand: Work with a company known for transparency and customer-first service.
Supportive team: Paid training and ongoing mentorship to help you succeed.
Benefits:
$20 per hour; 5-hour days; 4 days per week
Commissions totaling $1,000 per solar deal closed
$150 sit commission paid at successful sit and remaining balance paid at solar installation
Paid training and career development
Advancement opportunities in renewable energy sales
What Youll Do:
Face to face interactions with homeowners to schedule solar consultations.
Collect homeowner information to help assist sales team.
Work closely with the sales team to ensure smooth handoffs.
Meet daily and weekly appointment-setting goals. (3 - 5 leads per day)
What Were Looking For:
Excellent communication and interpersonal skills
Experience in customer service and door-to-door experience (1 year experience preferred)
Must have tablet or ability to acquire one
Self-motivated and goal oriented.
Comfortable working in a fast-paced environment.
Positive attitude and team-player mindset.
Please upload your resume.Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer
.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Winner's Circle - Customer Service
Call center agent job in Freehold, NJ
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $15.49 - $16.99 per hour
Salary Range:
0
-
0
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyBilingual Call Center Representative
Call center agent job in Matawan, NJ
Job Description
At Redefine Healthcare, we believe in providing all patients with the highest quality of care and compassion. With our dedicated team of Neurosurgeons, Interventional Pain Management Specialists, Orthopedists, Psychiatrists, Physical Therapists, and Chiropractors, we pride ourselves on specializing in continuity of care for our patients. We are excited to add Vascular to our growing list of specialties.
Redefine Healthcare is looking for a dedicated, full-time Bilingual Call Center Representative to join our expanding team of healthcare professionals in our Matawan Office (this is not a remote position). This position will be the initial point of contact for patients, handling a wide range of inquiries and tasks related to healthcare services. They answer incoming calls, provide information, schedule appointments, and address patient concerns. We are looking for candidates that are motivated, compassionate and are looking to advance their career in a community that is always growing.
Job Title: Bilingual Call Center Representative
Salary/Pay Rate: $20-21/ hour, depending on specialty and experience
Hours: 40 hours per week
Job Type: Full-time
Benefits: Paid time off, sick time, health insurance (medical, dental, vision, accident, and critical illness), life insurance, 401(k) with Company match, yearly bonus
Job Title Duties (not limited to):
Take patient calls and provide an excellent patient experience
De-escalate situations involving dissatisfied patients, offering assistance or support
Call patients and healthcare facilities to reschedule appointments or obtain necessary information/records
Collaborate with other call center professionals to improve patient and professional services
Screen patient calls to better direct patient concerns in the right direction
Understand commercial health insurance and basic medical terminology
Help to train new employees and inform them about the company protocols.
Maintain a high level of customer service at all times
Ensure confidentiality of sensitive information following office HIPAA protocol
Minimum Level of Education or Experience Required:
2+ years continuous recent experience performing described job responsibilities
Working knowledge of medical office procedures
Proficiency with MS Office, databases and EHR systems
Outstanding communication and customer service skills
*Experience with Athena EHR system is preferred*
Call Center Sales Representative
Call center agent job in Edison, NJ
Job Title: Sales Representative - Call Center Job Type: Full-Time Schedule:
Paid Training: Monday through Friday, 9:00 AM - 5:00 PM
Regular Work Hours: Monday through Friday, 9:00 AM - 6:00 PM one Saturday every 30 days
Job Summary
We are seeking a motivated and results-driven Call Center Sales Representative to join our on-site team in Edison, NJ. In this role, you will speak with warm leads only no cold calling to educate potential customers about our vehicle protection plans and guide them through the sales process. If you have strong communication skills, enjoy helping customers, and thrive in a performance-driven environment, this is a great opportunity to grow your career.
Key Responsibilities
Make outbound calls and receive inbound inquiries to sell vehicle service contracts
Contact pre-qualified leads only no cold calling
Educate potential customers on plan features, benefits, and coverage options
Build rapport, overcome objections, and close sales using a consultative approach
Achieve and exceed daily, weekly, and monthly sales targets
Accurately enter customer data and maintain records in the CRM system
Participate in ongoing sales training and coaching
Comply with all company policies and industry regulations
Qualifications
High school diploma or GED required
At least 6 months of call center, inside sales, or telemarketing experience preferred
Excellent verbal communication and customer service skills
Self-motivated and goal-oriented with a strong work ethic
Ability to perform in a high-volume, fast-paced environment
Basic computer skills: CRM experience is a plus
Compensation and Benefits
Competitive hourly base pays plus uncapped commission
Health insurance through Horizon Blue Cross Blue Shield
Dental and vision coverage through MetLife
401(k) plan with company match
Paid time off and holidays
Paid training and ongoing professional development
Career advancement opportunities within a growing company
Why Join Us?
This is not your typical call center job. You'll be working with warm leads, offering real value to customers, and earning unlimited commission based on your performance. Our team environment is supportive, professional, and focused on growth.
Apply today to launch your sales career in Edison, NJ.
Auto-ApplyMedical Call-Center Representative
Call center agent job in Marlton, NJ
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Imagine being the superhero of healthcare, making sure Ennoble Care delivers exceptional service to doctors, clinicians, staff, and patients to conquer their healthcare goals. We are looking for a stellar, full-time, Medical Call-Center Representative to be a part of our team - a team that works with patients and medical professionals every day, who aligns with our motto, "To Care Is An Honor".
Job Description:
Ennoble Care is looking for a Full-time, Medical Call-Center Representative that will work out of our Marlton, New Jersey office. This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Medical Call-Center Representative, you should be compassionate, experienced, and highly organized. In this role, you will ensure that our patients immediate needs are taken care of.
Key Responsibilities:
Frequent contact with patients to provide support, and manage compliance with the care management programs to increase positive outcomes
Document all client communications (verbal or written) accurately
Communication from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities
Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
Excellent customer service skills demonstrated by positive feedback from customers and patients
Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner
Qualifications:
Must be comfortable with speaking on the phone for large amounts of the day
Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service
Ability to take accurate notes to document each task in a timely manner
Ability to multitask between different patients and workstreams while remaining organized and efficient with time
Ability to thrive in a fast-paced environment
Must be proficient in using a computer, including Outlook and other Microsoft Office programs
Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis.
Nice to have: Knowledge of basic healthcare terms, conditions, roles, and basic care principles is helpful
PLEASE NOTE: THIS IS A FULL-TIME, ON-SITE POSITION.
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Auto-ApplyCall Center Rep
Call center agent job in Pennington, NJ
RESPONSIBILITIES:
Schedule appointments for new patients, routine visits and follow-ups with the appropriate physician, and complete the new patient consultation form completely.
Schedule all patient appointments and prepare appropriate chart paperwork. Explain what they can expect when they arrive for their appointment.
Transfer calls to appropriate physician and staff when applicable.
Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Ensure all messages are complete, concise and processed immediately or routed to the appropriate office/person.
Email, recommend web access, and mail all new patients a packet, which includes patient information, a health questionnaire, directions to the facility and the HIPAA forms.
Verify that all patients requiring referral have obtained appropriate referrals for visit and diagnostic testing.
Photocopy, fax, and email documents as requested in a timely manner.
Assist patients, physicians and office managers as requested.
At PRISM Vision Group, we believe great work deserves great rewards. Here's what you can expect when you join our team:
Competitive Compensation - Base salary, performance bonuses, and regular reviews.
Health & Wellness - Comprehensive medical , dental, and vision insurance; and wellness program.
Retirement Planning - 401(k) with company match.
Generous Time Off - Paid vacation, sick leave, and company holidays.
Learning & Development -career growth programs.
Other Perks - Commuter benefits, Voluntary Accident and Critical Illness plans, FSA/HSA and Dependent Care FSA. employee discounts, and more.
Call Center Representative- HVAC, Plumbing & Electrical
Call center agent job in Levittown, PA
Job Description
NOW HIRING! Full Time Customer Service Representative- HVAC, Plumbing & Electrical Why Choose McHales?
Incentive-packed pay structure
Generous Paid Time Off (yes, we want you to have a life)
Full Comprehensive health benefits
We prioritize Family Dynamics and champion Work-Life Harmony
About Us:
McHales has been rooted in Levittown since 1950. (Before Google was even a sparkle in the internet's eye.) We've grown into one of Bucks County's top employers by keeping it simple: treat people right, offer real opportunities, and never underestimate the power of a well-timed dad joke.
You've seen our trucks, maybe seen us on Facebook-now, you've got the chance to
join
the team!
We're on the hunt for a Self-Motivated Customer Service Rockstar to join our Call Center team. You'll be the cheerful voice that helps our customers get top-tier plumbing, HVAC, and electrical services scheduled-with a smile.
What You'll Be Doing:
Turning inbound calls into booked appointments.
Utilizing call scripts-
with
personality.
Address concerns with confidence and care.
Making outbound calls to existing customers (no cold calling!) to schedule system checks during slower seasons-helping keep the call board full and our customers happy. Confidence and comfort on the phone are a must!
Creating genuine connections and winning loyal customers for life.
Participating in training sessions to sharpen your skills.
Keeping customer records up-to-date and organized.
Success Traits:
2+ years of CSR/call center experience (Industry based experience is highly preferred- HVAC/ Plumbing or Electrical)
Tech savvy, quick on the keyboard, and phone friendly
Dependable, and can work well under pressure- even when the summer heat starts flipping personality switches in people!
Friendly, upbeat communicator- both written and spoken
CRM experience is a big plus (ServiceTitan, Salesforce, Housecall Pro, etc.)
In-office availability & flexibility- Must be able to work each of the following shift schedules: Monday- Friday 7am- 3pm, 8am- 4pm, 9am - 5pm and 10am- 6pm on a rotating basis. Saturday's from 8am-12pm on a monthly rotation. (But is still subject to change)
What We Provide:
Hourly pay + performance-based incentives to keep you motivated! Top performers here don't just do well here- they're Bucks County royalty.
Medical, 401K match, paid holidays, & birthday celebrations
A fun, family-oriented workplace that feels like home
Coworkers who turn into lifelong friends
A place where your voice matters, and growth is appreciated
Come for the job, stay for the people and thrive in the career!
Apply today and let's connect! We can't wait to meet you- cape, coffee, and all!
If you're interested in applying in person, walk-ins are welcome at our office Monday through Friday from 7:30 AM to 3:00 PM.
Please submit a copy of your resume for consideration.
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LtPkoExcOe
Child Support Call Center Associate I
Call center agent job in Hamilton, NJ
Child Support Call Center Associate I Full-Time, Onsite, Hamilton, NJ $17.50/Hr (Non-Bilingual) $18.50 (Bilingual Spanish and English). A Typing survey/assessment is required. (Please complete it after the application is submitted) Are you seeking an opportunity to make a real impact on a company that appreciates ideas and new ways of thinking? Training - is 7 weeks (8:30 am-5 pm M-F) after training the working hours M-F starting time 8 AM-4:30 PM or 8:30 PM- 5PM Join the Conduent Customer Service Team Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
$17.50 (Non-Bilingual) $18.50 (Bilingual) per hour pay rate (bi-weekly pay). After training, .50 increased- 6 months after training.
No weekends
Paid Training
Full-time schedule (40 hrs. a week)
Career Growth Opportunities
Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package (including PerkSpot), so you'll be able to thrive both personally and professionally.
About the Role The Customer Care Associate will handle inquiries for the New Jersey Department of Human Services Office of Child support and the services it provides via inbound calls. While speaking with the Customer on the phone, CSRs will address and research customer inquiries and provide appropriate and accurate information.
Inbound Call Center - The Agent is responsible for responding to telephone inquiries and concerns using approved procedures and guidelines while ensuring the quality and integrity of the call.
Answers questions on various issues such as child support payments history and account histories.
Resets Personal identification of callers unable to self-serve in the Interactive Voice Response system.
Gathers information, research/resolves inquiries, and appropriately documents customer calls.
Ability to read and interpret documents on file.
Understand and retain a large amount of information.
Associates should have the skills to answer and respond professionally to escalate calls, should they arise.
Communicate appropriate options for resolution promptly
Review the customer needs and inform customers of services and resources available to them.
Requirements
High School diploma or GED
Background and drug screening required
Typing WPM 30
Able to operate dual monitors, Navigate different software applications.
Advance in Computer keyboarding
2 years of Call center/Customer service experience.
Able to work onsite in Hamilton, NJ.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.50
Auto-ApplyCustomer Service Agent
Call center agent job in Marlboro, NJ
BNL School Pictures is a family owned photography business that offers high-quality products and services to its customers and strives to be on the forefront in technical innovation and personal service. BNL School Pictures is subsidiary of BNL Enterprises, Inc. Our products and services to include elementary & middle schools portraits, yearbook photography, undergraduates, sports teams, social functions and studio photography.
This position is on site in Marlboro, NJ. Working hours are either 8am-4pm or 9am-5pm.
The Customer Service Representative will provide administrative, product and customer service support to our schools, students, and company staff.
Responsibilities:
Answering of Customer Support department phone lines, in order to answer customer questions, and do problem research and resolution of customer concerns.
Perform data entry into company software programs, in order to assist customers in placing orders.
Complete filing tasks to assist in keeping track of customer orders.
Place customer orders that are called in over the phone.
Other duties as assigned.
Skills and Qualifications:
Strong attention to detail and service is a priority.
Experience with Windows-based software including Word and Excel.
Experience in handling a large call volume in a fast paced environment.
Must be well organized
Previous customer service experience a plus.
Position has full time hours while during the school year.
Customer Service Agent
Call center agent job in Atlantic Highlands, NJ
About Seastreak: Seastreak provides fast passenger ferry services in the New York metropolitan area. We proudly offer high-speed catamaran services to points in Manhattan, central New Jersey, Nantucket, Martha's Vineyard, and more with a fleet of robust vessels.
In addition to commuter services to and from Manhattan and New Jersey, we offer an array of special events, sightseeing cruises and tours, daytrips, and getaways year-round.
Job Summary: Seastreak is now hiring customer service representatives to work in our offices in New Jersey and on the docks in NYC. Representatives assigned to working the docks in NYC take the ferry up to NYC at the beginning of the shift and back at the end of the shift.
We are an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed servicemember status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.
Primary Responsibilities:
Answering phones
Selling tickets and making reservations by phone and in person, using an online booking system
Scanning tickets as passengers board
Responding to customer questions and inquiries
Organizing passenger lines
Skills and Qualifications:
High School diploma
Experience in customer service (preferred)
Must be able to obtain a TWIC (Transportation Worker Identification Credential) after being hired. Certain felonies may exclude you from obtaining one
Excellent communication skills
Ability to learn and successfully navigate an online reservation system
Can provide the highest level of customer service and professionalism to all passengers
Willingness to familiarize oneself with Seastreak's current offerings and schedules to best assist custome
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Parental leave
Vision insurance
Auto-ApplyCall Center Representative (Entry Level) at Boundless Solar Call Center
Call center agent job in Eatontown, NJ
Job Description
We are
Boundless Solar
. Founded in 2020, we are now one of the fastest growing solar companies in the United States and hyper-focused on only one mission; to safeguard our planet by assisting as many people as possible transition their homes to solar energy.
We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Hubspot knowledge a PLUS
Proficiency in Microsoft office
Bilingual a PLUS
Schedule:
Rotating
Monday- Fri 12-8:30PM
Tuesday - Friday 12-8:30PM & Sat 9-5:30
Total Compensation Range:
$16 - $18 p/h plus Uncapped Commission.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Schedule:
8 hour shift
Weekend availability
Ability to commute/relocate:
Eatontown, NJ: Reliably commute or planning to relocate before starting work (Preferred)
Education:
High school or equivalent (Preferred)
Experience:
Call center: 1 year (Preferred)
Customer service: 1 year (Preferred)
Work Location:
One location
Work Remotely:
No