Post job

Call center agent jobs in Evans, GA

- 133 jobs
All
Call Center Agent
Customer Service Representative
Call Center Associate
  • Customer Services Representative

    Circle K Stores, Inc. 4.3company rating

    Call center agent job in Thomson, GA

    Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions Great if you have: * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! Physical Requirements: * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $23k-29k yearly est. 2d ago
  • Customer Service Representative

    Lose Design 4.0company rating

    Call center agent job in North Augusta, SC

    We are looking for a Customer Service Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships. The Role: Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Customer Services Representative to join the CSR Team. Joining our team as a Customer Services Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers. Responsibilities: Reply to incoming calls from customers including products and service questions and general information. Refer to customer scripts when working through difficult situations. Follow and where possible improve departmental processes and company service standards. Ensure that all databases are kept up-to-date with progressing work and client details. Utilize standard technology such as telephone, e-mail, and web browser to perform job duties. Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Required Skills: Excellent customer service skills and attitude. Problem-solving skills. Proficient with office equipment. Attention to detail. Excellent written and verbal skills. Excellent interpersonal skills. Qualifications: Previous work in a customer-facing position. High school diploma, G.E.D. or equivalent. Requirements: Knowledge of Office Suite preferred. Self-motivated and team-orientated. Previous customer service experience. Must have access to reliable transportation. Ability to work as a member of a team. Benefits: Competitive Pay. $30.50 Hourly Career Development. Holidays: 25 days + bank holidays. Pension Scheme. Paid Time Off (PTO). 401(k) fixed contribution. Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
    $30.5 hourly 60d+ ago
  • Customer Service Rep

    Sawa Kendra

    Call center agent job in Edgefield, SC

    Thank you for your interest in Split Stop! We are a fast-growing chain of convenience stores throughout the CSRA and South Carolina. As a customer service representative, you will be our front line in providing an outstanding customer experience to all of our guests. Some of your main duties will include: Counting money in cash drawers at the beginning and end of shifts, giving customers the correct change amounts and maintaining a balanced register. Performing transactions for with a high level of accuracy and efficiency, including snacks, drinks, lottery sales, freshly prepared food where applicable and operating gas pumps. Providing top-of-the-line customer service to all customers, answering any questions they may have about our facility and products, resolving any issues or complaints with professionalism and courtesy. Giving every customer who enters your store a friendly welcome by greeting them with "Welcome to Split Stop!" and when they leave, "Enjoy your day!" Maintaining clean and orderly checkout areas, ensuring that coolers and shelves are full with front-facing products. Janitorial duties including dusting shelves and checkout areas, sweeping and mopping the floors with special attention paid to customer areas, cleaning customer restrooms. When selling age-restricted items including but not limited to alcohol, cigarettes and e-cigarette products, checking the customer's photo ID every time and refusing sales when necessary. Split Stop has a zero tolerance policy for any illegal sales and failure to adhere to the standards set forth by Split Stop and state, federal and local ordinances will result in on-the-spot termination. A high school diploma or GED and/or previous experience in a gas station/convenience store location is strongly preferred but not required. Sawa Kendra is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, age, or military or veteran status in accordance with federal law. In addition, Sawa Kendra complies with applicable state and local laws governing non‑discrimination in employment in every jurisdiction in which it maintains facilities. Sawa Kendra also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Austin Taylor Insurance Agency 4.5company rating

    Call center agent job in North Augusta, SC

    The Customer Service Representative at Austin Taylor Insurance Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry Responsibilities Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation. Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications Hold the insurance license required by your state and have a minimum of two years commercial lines insurance account management experience as well as a Bachelor's Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation. YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with a Big I South Carolina member agency is a great career choice! Big I South Carolina is the states oldest and largest trade association of property and casualty insurance agents. Our members are small business owners who represent more than one insurance company and sell all types of insurance. As a result, they can offer clients a wider, trusted choice of auto, home, business, life and health insurance products. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you! With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
    $26k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Bobby Fuller-State Farm Agent

    Call center agent job in North Augusta, SC

    Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has been proudly serving the community since 2011, and weve built a small but dedicated team of two professionals who truly care about helping people protect what matters most. Before becoming an agent, I owned my own business, which taught me the importance of customer relationships, teamwork, and accountability all values that carry over into how we run our agency today. Im a graduate of the University of South Carolina and a proud father of two. Giving back is also a big part of who I am I stay involved in several local charities and enjoy finding ways to support meaningful causes in our area. We offer a laid-back, friendly, and drama-free work environment where everyone is respected and valued. Team members enjoy paid time off, along with stipends toward both retirement and health benefits. Our office culture is one of trust, collaboration, and positivity. We keep things professional but relaxed, focusing on doing great work while maintaining a healthy work-life balance. If youre friendly, dependable, and enjoy being part of a close-knit team, youll fit right in here. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Bobby Fuller - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 3d ago
  • Customer Service Representative

    U-Haul 4.4company rating

    Call center agent job in Grovetown, GA

    Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability * Opportunities for advancement * Mindset App Reimbursement * Gym Reimbursement Program * Health insurance & Prescription plans, if eligible * Paid holidays, vacation, and sick days, if eligible * Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental & Vision Plans * Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul trucks and trailers. * Clean and inspect equipment on the lot including checking fluid levels. * Answer questions and educate customers regarding products and services. * Prepare rental invoices and accept equipment returned from rental. * Install hitches and trailer wiring. * Fill propane (certification offered through U-Haul upon employment) * Drive a forklift (certification offered through U-Haul upon employment) * Other duties as assigned * Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to maintain a good driving record * High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
    $23k-28k yearly est. Auto-Apply 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jonathan English-State Farm Agent

    Call center agent job in Evans, GA

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-33k yearly est. 22d ago
  • Customer Service Representative

    Neighborhood Improvement Project Inc. 3.9company rating

    Call center agent job in Evans, GA

    Job Description The Customer Service Representative (CSR) supports efficient clinic operations by providing high-quality front-desk services, including patient registration, appointment scheduling, and insurance verification. This role ensures a welcoming environment while maintaining accuracy and professionalism in all patient interactions. As a key point of contact, the CSR represents the organization and is expected to uphold high standards of service and confidentiality. Essential Duties and Responsibilities: Greet patients and visitors in a courteous, professional manner. Register patients accurately in the electronic health record (EHR), including obtaining consents and verifying insurance. Communicate co-pays and financial responsibilities; collect payments and issue receipts. Schedule, cancel, and confirm appointments according to clinic protocol. Process medical record requests in compliance with privacy regulations. Maintain and update sliding fee scale (SFS) applications and calculate discounts as needed. Perform insurance eligibility checks and secure required authorizations. Monitor and manage incoming phone calls; take and relay accurate messages. Coordinate with clinical staff for schedule adjustments or urgent appointment needs. Maintain accurate records and logs, including no-shows, cancellations, and appointment reminders. Scan and upload documents to the EHR system in a timely and accurate manner. Balance cash drawer and complete end-of-day closeout procedures. Follow all organizational policies, procedures, and safety guidelines. Provide Good Faith Estimate (GFE) for uninsured or self-pay patients in accordance with the No surprise Act guidelines. Perform other duties as assigned. Education & Experience Requirements: High school diploma or GED required. Minimum of 1 year in a customer service or healthcare setting is preferred. Experience with EHR systems is desirable. Knowledge of medical terminology and insurance processes is preferred. Knowledge, Skills, and Abilities: Strong customer service and communication skills. Proficiency with computers and office equipment. Ability to multitask and work in a fast-paced environment. Knowledge of commercial, Medicare, and Medicaid insurance requirements. Strong organizational skills and attention to detail. Ability to always maintain confidentiality and professionalism. Physical & Working Conditions: Prolonged periods of sitting and computer use. Occasional bending, stooping, and lifting to 30 pounds. Frequent interaction with patients, including those who may be ill. Normal hearing and vision required for communication and data entry. May require evening or weekend shifts based on clinical needs. High-stress, fast-paced environment. About the Company Medical Associates Plus (MAP) is a community-based healthcare organization with deep roots in Augusta and the surrounding region. Our story began in 1993 when University Hospital, the Richmond County Health Department, and the Richmond County Commission partnered to address gaps in care for underserved populations. Following a community needs assessment that identified significant health disparities in the 30906-zip code, the Neighborhood Improvement Project, Inc. was established in 1998 to expand access to essential healthcare services. Originally operating as Belle Terrace Health & Wellness Centers, MAP welcomed its first patient in 1999. Since then, the organization has grown significantly. Renamed Medical Associates Plus in 2016, MAP expanded to include multiple clinic locations and a mobile health unit. Today, MAP serves more than 50,000 patients annually across over twenty locations, delivering high-quality primary care to individuals and families throughout Greater Augusta and surrounding communities. Benefits Medical, Dental, and Vision coverage Paid Time Off (PTO) accrued biweekly Paid company holidays Retirement plan options Employee wellness programs, including discounted YMCA membership Professional development and continuing education support. ** Eligibility and coverage may vary based on position and hours worked. Disclaimer: The above is intended to describe the job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of supplemental duties, responsibilities, or non-essential requirements. Medical Associates Plus is an Equal Opportunity Employer and does not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, veteran status, basis of disability or any other federal, state or local protected class.
    $24k-32k yearly est. 7d ago
  • Customer Service Rep

    Domino's Franchise

    Call center agent job in Grovetown, GA

    Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-33k yearly est. 4d ago
  • Sales Customer Service Rep I Burke County

    Georgia Farm Bureau 4.5company rating

    Call center agent job in Waynesboro, GA

    Attend training schools for professional development as required. Complete applications and paperwork required for new P&C business and changes to existing business. Bind P&C coverage according to insurance regulations and company guidelines. Schedule appointments. Complete follow-up requests to customers on insurance services. Provide quotations for P&C insurance coverages. Conduct other marketing activities as directed. Handle routine correspondence from the home office. Accept premium payments for new business and renewals. Prepare, process, review, and monitor applications, changes, binders, etc. Perform in a manner that will prevent errors and omissions. Present a professional appearance, demeanor, and behavior. Attend meetings and training as required. Strive to attain company goals and growth expectations. OTHER RESPONSIBILITIES/REQUIREMENTS Other duties as assigned by manager. Computer skills and abilities are necessary. Development of skills and knowledge of product lines and offered services. QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or GED required. Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver's license. Ability to handle confidential information; accuracy, and attention to detail. Ability to relate to and work with various people in a professional manner. Must be able to read, analyze, and interpret policies, coverages, regulations, instructions, manuals, and other documents as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS/WORK ENVIRONMENT: Normal office environment with occasional travel necessary to attend training and meetings. EOE M/F/D/V AA #LI-ONSITE
    $23k-30k yearly est. 60d+ ago
  • Call Center Associate, Part Time, First and Second Shift

    All Positions

    Call center agent job in Greenwood, SC

    1.Call Center Associates consistently practice Food & Nutrition's standard of service to ensure all work performed and product produced is safe, of high quality, consistent, neat, accurate and timely. 2.The ideal candidate will demonstrate commitment to patient care by providing courteous and efficient assistance to patients and their visitors at all times. Must be timely in answering incoming calls into the Call Center. Must uphold scripting to ensure appropriate care to patients. 3.CCAs are expected to accept and complete assignments without complaint or follow chain of command to resolve any issues of concern. 4.CCAs should be willing to promote a culture of teamwork. They will treat all team members equally and with respect. They will set up fellow team members for success, will not leave work undone and will not allow team members to leave work undone for others to finish. 5.CCAs are expected to keep equipment and area in good repair by communicating to supervisor if anything needs a repair. All team members are expected to practice safe food storage and handling, personal hygiene, PPE, uniform compliance, proper cleaning and sanitation of work area and equipment. CCAs will comply with diet orders and holds their team members accountable for upholding the same.
    $23k-34k yearly est. 5d ago
  • Store 301: Customer Service Rep. FT

    Gas Pro Services 3.8company rating

    Call center agent job in Grovetown, GA

    Job DescriptionSalary: $13 Shift Lead and Customer Service Representative
    $13 hourly 13d ago
  • Call Center Associate, Part Time, First and Second Shift

    Self Regional Healthcare 4.3company rating

    Call center agent job in Greenwood, SC

    1.Call Center Associates consistently practice Food & Nutrition's standard of service to ensure all work performed and product produced is safe, of high quality, consistent, neat, accurate and timely. 2.The ideal candidate will demonstrate commitment to patient care by providing courteous and efficient assistance to patients and their visitors at all times. Must be timely in answering incoming calls into the Call Center. Must uphold scripting to ensure appropriate care to patients. 3.CCAs are expected to accept and complete assignments without complaint or follow chain of command to resolve any issues of concern. 4.CCAs should be willing to promote a culture of teamwork. They will treat all team members equally and with respect. They will set up fellow team members for success, will not leave work undone and will not allow team members to leave work undone for others to finish. 5.CCAs are expected to keep equipment and area in good repair by communicating to supervisor if anything needs a repair. All team members are expected to practice safe food storage and handling, personal hygiene, PPE, uniform compliance, proper cleaning and sanitation of work area and equipment. CCAs will comply with diet orders and holds their team members accountable for upholding the same.
    $24k-28k yearly est. 5d ago
  • Customer Service Representative

    Capital Waste Services LLC

    Call center agent job in Aiken, SC

    Job DescriptionDescription: Do you have excellent Customer Service skills and Dispatch experience? If so, then we have the job for you! CWS is a leading provider of waste management services throughout South Carolina, Georgia, Tennessee, Virginia, and Florida. We are committed to providing superior customer service with our emphasis on integrity, reliability and cleanliness. Our exceptional customer service team helps deliver satisfaction to our clients throughout our footprint. If you are passionate about helping others and seeking a challenging and interesting position, apply today! The Customer Service Rep will communicate back and forth with Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. In addition to setting up setting up new accounts from Service Agreements and maintaining proper flow of paperwork from sales to operations; file and maintain customer contracts and records in neat orderly fashion. POSITION SUMMARY: Respond to and resolve customer service inquiries, requests or complaints; work directly with sales personnel to maintain customer accounts as necessary. MINIMUM REQUIREMENTS: Education: High School Diploma, GED and/or equivalent work experience Years of Experience: One year of customer service experience Preferred: 12 months experience with company procedures, products and service, and experience working in a team environment Language: Proficient in speaking English PRIMARY DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Respond effectively and courteously to customer service inquiries, requests or complaints. Return all customer calls in a timely manner Notify the appropriate personnel to handle the customer's problems and concerns Research and resolve issues in a timely manner Review daily reports with the Customer Service Manager/Office Manager Enter service and route data into computer for billing and route scheduling purposes Service all Residential and/or Commercial accounts by setting up new accounts from Service Agreements and maintaining proper flow of paperwork from sales to operations; file and maintain customer contracts and records in neat orderly fashion Route customers for recycling and trash pick-ups Work closely with dispatch to ensure quality assurance Assist with collections by reinstating customers, processing reinstatement paperwork and processing collections letters for mailing Maintains customer records by updating account information, logging customer concerns Identify, assess, and resolve customers' needs to achieve satisfaction KNOWLEDGE, SKILLS, AND ABILITIES: Excellent customer services skills Basic customer skills required for inputting and retrieving data Strong written and verbal communication skills Ability to handle multiple tasks Ability to work effectively with others in a team environment Problem solving and conflict resolution EQUIPMENT AND SOFTWARE USED: Microsoft Office: Word, Excel, PowerPoint and Outlook Company information systems applications WORK ENVIRONMENT: Usual office environment In person / Work On-site TYPICAL PHYSICAL DEMANDS: Ability to organize various office systems through adjusting, connecting, lifting, pulling, pushing, bending or folding for the purpose of proper records development and/or management Ability to use a computer and related devices, such as keyboard or mouse or other related equipment, throughout the workday while seated at a desk or workstation Possess speaking skills and hearing ability to interact with customers on the telephone Requirements: Education: High School Diploma, GED and/or equivalent work experience Years of Experience: One year of Dispatch and Customer Service experience Preferred: 6-12 months experience with company procedures, products and service, and experience working in a team environment
    $24k-32k yearly est. 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Marcus Weeks-State Farm Agent

    Call center agent job in Aiken, SC

    Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Flexible schedule Free food & snacks Opportunity for advancement Paid time off Training & development About Us: At Marcus Weeks State Farm, we are dedicated to providing outstanding service and support to our clients. Our team is focused on building strong, lasting relationships while helping customers protect what matters most. Were looking for a friendly, organized, and proactive Customer Service Representative to join our growing agency. Position Overview: As a Customer Service Representative, you will be the frontline contact for our customers, providing exceptional service by answering phones, managing service requests, and assisting with retention activities to strengthen client relationships. Your role is vital in ensuring our clients feel valued, supported, and confident in their coverage. Key Responsibilities: Answer incoming calls promptly and professionally, addressing customer inquiries and concerns. Handle service requests such as policy updates, billing questions, and claims assistance. Conduct retention activities including follow-up calls and personalized outreach to maintain and strengthen client relationships. Assist customers with scheduling appointments and connecting them with the appropriate team members. Maintain accurate records of customer interactions and service requests in the agencys system. Collaborate with the sales and service teams to ensure seamless customer experiences. Identify opportunities to educate customers about additional coverage options and agency services. Uphold State Farms standards for customer service excellence. Qualifications: Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multitask and manage time effectively in a fast-paced environment. Friendly, patient, and empathetic attitude toward customers. Previous customer service experience is great and valued but not required we are committed to training and helping you develop. Proficiency with computer systems and willingness to learn agency software. Team player who is eager to contribute to a positive work environment. What We Offer: Competitive salary and benefits package. Comprehensive training and ongoing support. Opportunity to grow within the agency and State Farm network. Supportive and collaborative team culture. Flexible work schedule.
    $24k-32k yearly est. 19d ago
  • Call Center Associate, Part Time, First and Second Shift

    Greenwood County Hospital Board 3.6company rating

    Call center agent job in Greenwood, SC

    Job Description 1.Call Center Associates consistently practice Food & Nutrition's standard of service to ensure all work performed and product produced is safe, of high quality, consistent, neat, accurate and timely. 2.The ideal candidate will demonstrate commitment to patient care by providing courteous and efficient assistance to patients and their visitors at all times. Must be timely in answering incoming calls into the Call Center. Must uphold scripting to ensure appropriate care to patients. 3.CCAs are expected to accept and complete assignments without complaint or follow chain of command to resolve any issues of concern. 4.CCAs should be willing to promote a culture of teamwork. They will treat all team members equally and with respect. They will set up fellow team members for success, will not leave work undone and will not allow team members to leave work undone for others to finish. 5.CCAs are expected to keep equipment and area in good repair by communicating to supervisor if anything needs a repair. All team members are expected to practice safe food storage and handling, personal hygiene, PPE, uniform compliance, proper cleaning and sanitation of work area and equipment. CCAs will comply with diet orders and holds their team members accountable for upholding the same.
    $24k-28k yearly est. 7d ago
  • Customer Service Rep(04178) - 1233 Washington Rd

    Domino's Pizza 4.3company rating

    Call center agent job in Thomson, GA

    We are K&K Family Ventures (a locally owned Franchise of Domino's) and we strive to treat all of our team like family. Our goal is to get to know each team member and help you accomplish your goals whether it is a career with us or just earning some extra cash! Job Description Toss some dough, bring home the bacon!! We are searching for qualified customer service representatives with personality and people skills. We are growing so fast it is hard to keep up, and that means Domino's Pizza has lots of ways for you to grow (if that's what you want), perhaps to management or even beyond. Whether it is your hobby, main-gig, or supplemental job, drop us a line. We are bound to have just the thing for you. Qualifications JOB REQUIREMENTS * You must be 16 years of age or older. * All candidates 18 and over must pass a Background check. * General job duties for all store team members. * Operate all equipment. * Stock ingredients from delivery area to storage, work area, walk-in cooler. * Prepare product. * Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility daily. Communication Skills * Ability to comprehend and give correct written instructions. * Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills * Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). * Must be able to make correct monetary change. * Verbal, writing, and telephone skills to take and process orders. * Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately with speed. * Ability to enter orders using a computer keyboard or touch screen. * Must be able to lift up to 50 pounds. * Occasional crouching, squatting, bending, or stairs while performing job tasks. * Must maintain clean and proper uniform per Domino's standards. Additional Information All your information will be kept confidential according to EEO guidelines. This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.
    $20k-27k yearly est. 15d ago
  • Customer Service Representative

    Security Finance 4.0company rating

    Call center agent job in Greenwood, SC

    Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Do you want multiple opportunities to advance your career? Do you want to work in an open, office environment? You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest! In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business. Prepare and process loans and income tax returns. We offer: TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story! Apply today!
    $25k-33k yearly est. Auto-Apply 22d ago
  • Customer Service Representative - 12

    Buck Management Corporation 4.7company rating

    Call center agent job in Ward, SC

    Full-time, Part-time Description Reports To: Store Manager Job Summary: The Cashier is the face of Blue Water and who offers our guests extraordinary customer service by being aware of the customer needs and speed of service. Cashiers also maintain the cleanliness of our stores and the safety of our guests. List of Responsibilities: (Note: This is not intended to be a complete list. Functions listed may be modified to fit business needs) • Greet customers as they enter the store, be friendly and helpful, provide prompt, courteous service, and thank our customers • Set an example to other associates for excellent customer service • Handle customer complaints professionally and respectfully • Maintain property and equipment to ensure customers have a safe and pleasant shopping environment • Maintain excellent customer service by cooperating and communicating professionally with other associates • Efficiently ring up all sales on a cash register properly and accurately, handle money, checks, and other types of payment received for products sold per process/policy • Accurately make change by counting it back to the customer • Clean and dust counters and shelves • Stock merchandise on the shelves and fixture • Stock the coolers and freezers • Make coffee and maintain fountain product and equipment • Sweep and mop the floors • Clean and maintain the restrooms • Empty the trash • Clean gasoline dispensers and gas islands • Stock gas island service centers • Assist in maintaining an acceptable mystery shop results/score. • Complete various other jobs as assigned by the store manager and/or assistant manager Requirements High School Diploma or General Equivalency Diploma (GED preferred. Ability to work flexible hours, nights, weekends and holidays Ability to multi-task recommended. Ability to cross-train and support working at all stations based on business needs. Background check required. Other information:
    $24k-32k yearly est. 9d ago
  • Customer Service Representative - State Farm Agent Team Member

    Seth Kelley-State Farm Agent

    Call center agent job in McCormick, SC

    Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Ive been an agent since February 2025, and our growing team of four includes two sales members, one service member, and myself. We offer a flexible schedule and 15 PTO days per year to support a healthy work-life balance. Were proud members of the local Chamber of Commerce and sponsors of McCormick High School, and we make it a priority to stay active in the community. Being in a small town gives us the unique advantage of easily connecting with people, spreading our name, and making a positive impact through sponsorships and local events. Our culture is fun but focused. We cut up with each other, share our lives, and enjoy weekly agency-paid team lunches every Wednesdaybut when its time to work, were serious about meeting both individual and team goals. Its an environment that blends camaraderie with accountability, making it a great place for someone who thrives in a close-knit, goal-driven team. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Seth Kelley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 8d ago

Learn more about call center agent jobs

How much does a call center agent earn in Evans, GA?

The average call center agent in Evans, GA earns between $19,000 and $36,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.

Average call center agent salary in Evans, GA

$26,000
Job type you want
Full Time
Part Time
Internship
Temporary