Call center agent jobs in Gladstone, MO - 434 jobs

GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team of aviation professionals. You are just one step away from beginning your new career. Don't miss this great opportunity. Compensation & Benefits: Competitive pay starting at 17.00 per hour Flight Benefits Company-provided uniforms Daily pay options Paid training 401(k) matching Opportunities for career advancement into leadership roles and other positions within the company Position Overview: As a Customer Service Agent, you will serve as the first point of contact for passengers, playing a vital role in creating a positive airport experience. This position requires a professional demeanor, excellent communication skills, and the ability to work efficiently in a fast-paced environment with strict time constraints. You will be responsible for ticketing, checking in passengers, escorting them to and from the aircraft, and addressing any customer concerns or complaints. Proficiency in using computer systems and providing outstanding customer service is essential. This position may require you to work with multiple carriers and perform additional duties as assigned. Key Responsibilities: Greet and assist customers promptly, courteously, and professionally both in person and over the phone. Announce incoming and outbound flights clearly and accurately. Accurately process credit card and personal check transactions, ensuring all collections are properly accounted for and airline close-out procedures are followed. Accept and process checked baggage weighing up to 100 lbs. and place it on the appropriate conveyor belts for further handling. Operate jetways to ensure they are in the proper position prior to aircraft arrival, and assist with the safe opening, closing, and securing of aircraft doors. Utilize airline computer systems to provide accurate flight information, process ticketing and boarding documents, record lost or damaged baggage, and manage cargo tracking. Escort unaccompanied minors and disabled passengers throughout the airport as needed, ensuring their safety and comfort. Work independently, manage tasks without direct supervision, and consistently meet service standards. Display a professional and positive image, adhering to company grooming and uniform standards at all times. Perform other duties as assigned, which may include assisting with other carriers or tasks in response to operational needs. Requirements: Must be at least 18 years of age. Must have a high school diploma or equivalent (GED) Strong attention to detail and accuracy in handling transactions, baggage, and flight information. Must be able to read, speak, and understand the English language fluently. Ability to stand for extended periods (up to 4 hours at a time) and work in a physically demanding environment. Must possess excellent communication skills, with the ability to engage with passengers in a professional, friendly, and courteous manner in person and over the phone. Proficiency with entry-level computer systems and technology to manage flight information and process transactions. Ability to lift and move items weighing between 50-70 lbs. occasionally. Flexibility to work nights, weekends, and holidays as required by operational needs. Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law. Must successfully complete and pass a pre-employment drug test. Equal Opportunity Employer Statement: GAT Airline Ground Support is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. We do not discriminate in our hiring practices based on any protected category. Employment with GAT Airline Ground Support is contingent upon the successful completion of a drug screen, a clean driving record, a 10-year criminal history check, and proof of high school or GED completion.

Join a company that puts YOU first! Bill Fry the Plumbing Guy is hiring a full-time Customer Service Associate in Lee's Summit, MO. We're offering this customer service position hourly pay of $18 - $25 per hour, depending on experience. This is a full-time dispatching position. Hours are Monday through Friday, 8:00 AM to 5:00 PM. WHAT'S IN IT FOR YOU? Health, dental, and short- and long-term disability insurance Paid time off (PTO) 401(k) with company match Flexible schedules Uniforms Company phone Offsite training opportunities Mentor/apprentice program for professional growth Bonus structure Fun company parties WHAT DO YOU NEED? Dispatching experience for a home service company Experience working with Service Titan WHAT WILL YOU DO? As a Customer Service Associate, you will work to ensure daily sales targets are met by maximizing job potential and capacity. You will schedule the right technician for the right job so that customers receive the best service. Throughout the day, you will stay in touch with both customers and technicians, updating schedules and handling any changes as they come up. ARE YOU THE ONE WE'RE LOOKING FOR? We've been serving the community for over 25 years, providing trusted residential and light commercial plumbing services. From repairs and emergencies to new installations, we make sure every job is done right the first time. What makes us stand out is our focus on honesty, quality work, and teamwork. When you join us, you'll be part of a supportive, growth-minded team that values your success. We offer ongoing training, celebrate milestones, and create a place where you'll feel appreciated and motivated every day. If you are ready to bring your customer service experience, apply today using our initial 3-minute, mobile-friendly application. Must have the ability to pass a background check.

Position: Call Center Agent (In-Office, Night Shift - B Schedule) Location: Lenexa, KSPay: $17.30 / +3.00 for a base rate of $20.30Schedule: 4:50 PM - 5:00 AM // Thursday, Friday, Saturday, and Alternate Wednesday Company Overview:Hallcon is a leading mobility and infrastructure services provider, delivering comprehensive transportation solutions for a diverse range of clients-including railroads, tech companies, hospitals, airports, universities, and public transit agencies. Our services span multi-modal transportation operations, EV infrastructure, data and analytics, vehicle maintenance, and rider experience insights. About the Role:We're seeking a reliable, detail-oriented Driver Call Center Agent to support critical rail personnel transportation operations. This is a fast-paced, in-office position ideal for someone who thrives in a structured environment, enjoys solving problems, and wants to make a real impact in the transportation industry. What You'll Do: Coordinate and ensure timely coverage of driver trips Monitor trip accuracy and provide support where needed Escalate issues to field operations or customers when appropriate Maintain up-to-date and accurate records in our internal systems Communicate professionally with field management and other team members Take on additional tasks as assigned Why You'll Love Working Here: Meaningful work that keeps essential industries moving Supportive, responsive leadership and a collaborative team culture Equipment provided and systems in place to help you succeed Opportunity to grow within a stable, purpose-driven organization High autonomy with clear expectations Competitive pay and benefits in a casual, professional work setting What We're Looking For: Excellent attendance and reliability-your presence matters Strong typing and 10-key skills Solid phone communication and customer service abilities Comfortable working in an office environment High school diploma or equivalent 6+ months of dispatch or customer service experience (preferred) We offer competitive compensation, comprehensive benefits, exceptional growth potential and stability, all within a casual and professional work environment.

Telaforce, a Titan Technologies company, is HIRING in the heart of downtown Kansas City! Day Shift/No Weekends! 40 hours per week 401k with Company match up to 5% HSA ($50/month company contribution) 11 Paid Holidays Promote from within policy Commuter Benefits Walk to Crown Center/Union Station! We're interviewing now to fill multiple Outbound Call Center Data Collection Agent positions to support the Bureau of Labor Statistics (BLS). If you are looking for meaningful work, where YOU can have an impact on our nation's economic policy, listen here to learn about how Erica supports BLS, and read on to learn more! In this role, you will work on our federal contracting team, using your strong customer service and phone skills to contact companies across the United States. You will cold call and enroll these companies in the government's payroll surveys. This is important work for our nation! BLS uses the data you will be collecting to measure labor market activity, working conditions, price changes, and productivity in the U.S. economy to inform public and private decision making. Your typical duties shall include, but are not limited to: You will be cold calling companies to meet monthly performance obligations. Process confidential data records obtained through telephone interviews or other approved means. Identify and resolve inconsistencies in respondent's responses. Establishing a rapport with potential respondents and enrolling companies into the BLS Current Employment Statistics (CES) Program. Ensuring quality control of collected data while identifying and reporting problems in obtaining valid information. Interpreting numerical data, reviewing error messages, and correcting data where applicable. Adhering to daily, weekly, and monthly performance targets. Research target company contact information online. You must have: Proficiency with basic computer functions, to include typing a minimum of 40 wpm, is required. Proficiency with Microsoft Word is required. Additional Microsoft Office experience is preferred. Demonstrated experience using the internet for research. Displays excellent oral and written communication skills. Strong interpersonal skills and the ability to communicate clearly and effectively. Basic math skills, to include the ability to round, quantify, and analyze numbers. Ability to successfully pass a level 2 government background investigation and drug screen inclusive of medical marijuana. High school diploma or equivalent Minimum two (2) years of relevant experience Preferred Experience Call center, strong customer service and sales experience Consistent work history and excellent attendance record Excellent persuasive/negotiation skills Bilingual (Spanish) Company Description: Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC and Titan Facilities, Inc., design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team! Titan is proud to be a Service Disabled Veteran Owned Business.

Job DescriptionDescription: Who We Are: Polestar Plumbing, Heating & Cooling has proudly served the Kansas City community for over 41 years. As a locally operated company, we specialize in providing trusted plumbing, heating, and cooling solutions with a commitment to excellence. Our goal is simple: to be the best we can for our customers-delivering honest service, expert guidance, and lasting comfort for every home we visit. At Polestar, your comfort is our priority. Why Join Us: $21-$23 per hour PTO and Paid Holidays Comprehensive benefits package including matching 401K, Medical, Dental, Vision, Accidental & Critical illness coverages. Paid $15,000 Life Insurance and Long-Term Disability coverage What You'll Be Doing Answer incoming calls and respond to customer inquiries in a professional and efficient manner Schedule service appointments and dispatch technicians using industry-specific software Communicate effectively with customers, technicians, and internal teams to ensure timely service Handle service follow-ups, warranty claims, and customer complaints with a solutions-oriented approach Maintain accurate records of customer interactions, jobs, and billing details Provide support to field teams and assist with general administrative tasks as needed Our 3 Step Hiring Process: At Polestar, we know great talent moves fast-and so do we. Our hiring process is designed to be quick, efficient, and candidate-friendly. If you're actively looking, we can often complete the process within 24-48 hours! Apply Submit your application online or via email with your resume and relevant details. (***************************) Phone Screen If your experience is a match, our team will reach out-often the same day-for a brief phone interview. In-Person Interview If the phone screen goes well, we'll schedule an in-person interview-usually within 24 hours. You'll meet with team members, ask questions, and learn more about working at Polestar. Requirements: MUST HAVE NIGHT AND WEEKEND SHIFT AVAILABILITY. This is NOT going to be a Monday-Friday schedule Strong understanding of HVAC terminology, services, and scheduling practices Excellent communication and interpersonal skills Ability to work in a high-volume, fast-paced environment Proficiency with dispatching and CRM software (e.g., Service Titan, Housecall Pro, etc.) Strong organizational skills and attention to detail Location: 7252 W Frontage Rd, Merriam, KS 66203 Think you'd be a great fit? So do we! Come grow with us at Polestar-apply now! Polestar Plumbing, Inc. is an equal employment opportunity and affirmative action employer. Requirements:

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ Location : 12900 Foster Street, Suite 300 Overland Park KS 66213 Duration : 6 Months (Possible Extension based on the business needs) Job Title : Call Center Nurse Specialist Work Schedule : Mid Shift 11:30-8:00pm with one 9pm or 10pm shift and every other Saturday or Sunday Job Description: Provides telephonic professional nursing services in support of contracts serviced by Proherant to include: telephonic patient support and resource, referral source, data collector and nurse educator to patients, consumers and healthcare professionals. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: • Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. • Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources patients. • Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. • Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes • Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions Performs other related duties as assigned or requested. Scope of Position Responsibilities For Funds, Costs or Profits: NA For Supervision: NA For Internal and External Relationships: Responsible for customer and patient interactions. Scope of Position Responsibilities, Continued For Organization Influence: Limited - Works within the guidelines of a specific program. Limits of Authority: Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications Required Education and Experience: Associate's Degree or Diploma in Nursing, Associate's Degree or Diploma in Health Care Science, Doctor of Pharmacy (PharmD.) or the equivalent. Advanced degree or certification preferred. Five years health care related experience generally preferred. RN licensure in the state(s) of practice required. Preferred Education and Experience: Bachelor's Degree in Nursing with advanced certification. Five years health care related experience. RN with Rx sales or clinical telephonic expertise. License/Certifications Ability to obtain and sustain Nursing license in required states including but not limited to: California, Kansas, and state of assigned practice. Additional Skills Analyze data Answer telephones Develop/maintain networks on a broad cross section Effective at group involvement Handle multiple tasks Compile data/statistics Establish filing system Input data into computer systems Use computerized spreadsheets to conduct analysis Problem solving Research information Strong communications-written and verbal Time management Effective interpersonal, negotiating and communication skills required. Computer Skills Data entry Visual concentration on computer screens Multi-user computer systems Personal Computer Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements Qualifications RN License for Kansas Additional Information Thanks & Regards, Mahesh Kumar | Team Recruitment | Mindlance, Inc. | W: ************ ****************************

Job DescriptionCall Center Representative Job Type: Full-Time or Part-Time Hours: Monday-Friday, 8:00 AM - 5:00 PM (flexible scheduling available within these hours) Compensation: Based on experience Benefits: Supportive team, flexible hours, and more! About the Role We're looking for a friendly, motivated, and detail-oriented Call Center Representative to join our team! In this role, you'll be the first point of contact for subcontractors across the country, sharing project opportunities and helping us build strong industry relationships. Whether you're looking for full-time or part-time work, we offer a flexible schedule and a welcoming office environment. Key Responsibilities Make outbound calls to subcontractor companies nationwide Share information about current projects out to bid Accurately document and update contact records based on interactions Maintain a positive and professional tone in all communications Collaborate with team members to support project goals What We're Looking For Previous experience in customer service, sales, or a related field is a plus Clear and confident communication skills Strong organizational skills and the ability to multitask Positive attitude and professional demeanor Excellent written and verbal communication Comfortable working in a fast-paced, team-oriented environment Why You'll Love Working Here Flexible scheduling between 8 AM and 5 PM to fit your lifestyle Casual dress code Supportive leadership and a fun, fast-paced team Great company culture that values your contributions

Job Description Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. DH Pace Company, Inc. is growing and aspires to hire a Full-time Customer Support Representative to join our Contact Center team in Olathe, KS. This in office position is seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with internal teams to address inquiries and concerns. IN OFFICE: Schedule: Monday-Friday, from 1:00pm-10:00pm (with 2 consecutive weekdays off), Saturdays and Sundays from 1:00pm-10:00pm. Position overview: Schedule and create accurate and complete service tickets for residential and commercial customers. Promote all products and services, quoting accurate pricing when appropriate. Handle customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution. Conduct outbound calls for customer follow-ups as needed. Coordinate with Dispatch teams to prioritize and fulfill customer requests. Update and maintain accurate records of customer interactions in the ERP system. Meet personal/team critical Key Performance Indicators (KPI's). Follow communication procedures, guidelines, and policies. Continuously seek opportunities to improve the customer experience and streamline processes. Ability to work overtime as required OR ability to work additional hours as required. Other duties as assigned. Qualifications: High school diploma or equivalent with previous experience in customer service or related field. Strong communication skills, both verbal and written. Proficiency in Microsoft Office Suite and CRM software. Excellent organization and multitasking abilities, and the ability to work independently and collaboratively in a team environment. Problem-solving skills and customer-focused mindset with flexibility to adapt to changing priorities and work schedules. Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Serenity's Nest Virtual Service Independent Contractor Apply through our website: ********************* About Us: At Serenity's Nest Virtual Service, we stand out from the crowd by providing job seekers and employers with a diverse array of choices to fulfill their unique requirements. Imagine having the freedom to set your own schedule and collaborate with top Fortune 500 companies, all from the cozy confines of your home. Wave goodbye to the exhausting and nerve-wracking job hunt - we're here to make it a breeze. Start your journey with us today, and rest assured that we're committed to offering the precise assistance and opportunities you're seeking. Why Choose Us: - Flexibility: Customize your work hours to accommodate your life. - Client Choice: Pick a client that matches your interests. - Bonus Program: Currently, we offer a rewarding bonus opportunity. Position Overview: As a Customer Service Agent, your role will be to provide excellent support to customers on behalf of your chosen client. You will interact with customers via phone, email, or chat, address inquiries, and resolve issues to ensure a positive customer experience. Responsibilities: - Communicate with customers using various channels. - Assist customers by addressing inquiries and resolving issues. - Maintain accurate records of customer interactions. - Deliver exceptional customer service, representing your chosen client. Skills Required: - Passion for delivering outstanding customer service. - Strong communication skills. - Problem-solving abilities. - Self-motivation and the ability to work independently. - Previous customer service experience is a plus, but not required. What We Offer: - Competitive compensation as an independent contractor. - The freedom to choose your client. - Flexible work hours to suit your needs. - Access to our bonus program to reward your dedication. Join Serenity's Nest Virtual Service and take control of your career as a Customer Service Agent. Don't miss out on this opportunity to work remotely, select a client that resonates with you, and benefit from our current bonus program. Apply today to embark on a fulfilling journey with us. Create your own path with Serenity's Nest Virtual Service! Ready to take the next step? Visit our website to learn more and submit your application. Your future begins here!

Come Join our Successful Dental Practice as a Call Center Representative. This full-time position is more than just a job, it's a career opportunity with the ability to learn and grow your knowledge skills and abilities with a cutting-edge dental team. It is our mission to provide the best dental experience to children, offering trustworthy expertly trained dental expertise to every family. Our call center team is a key part in providing great customer service to patients and parents. The call center representative will handle a multi-office phone system. The call center representative role plays an important part in communicating effectively with patients and maintaining an organized administrative schedule. Our dental office is committed to providing optimal dental care, so if you think you have what it takes to help us accomplish this task, we'd love to hear from you. Compensation will be based on experience. Benefits: Each of our 5 locations provide an excellent compensation and benefits package. Additionally, Jenkins & LeBlanc, Dentistry for Children invests extensive training and continuing education opportunities that are unparalleled and exceed industry expectations. Additional benefits: Medical and prescription drug insurance Dental Insurance including orthodontic benefits Vision care Life insurance 401(K) retirement plan 6 paid holidays off Team-focused, uplifting and educational work culture Paid-Time Off (for qualified positions) The call center representative will be responsible for answering a multi-line system, follow communication 'scripts' when handling different topics, be proficient in the use of telephone equipment, i.e. placing calls on hold, transferring calls, retrieving messages from voice mail, conference calls, etc., accurately acquire and input insurance and patient information, accurately schedule all new and existing patients with appropriate provider utilizing scheduling guidelines, take accurate and thorough notes for doctors and hygienists when needed. Requirements: Outstanding written and verbal communication skills Exceptional phone etiquette and customer service skills A friendly, positive demeanor with patients and supported dental office team members Great administrative organizational skills Strong computer skills and the ability to learn new programs Proficient in Microsoft Office, Google Docs, Dentrix a plus but not required Exceptional customer service skills Dental office experience a plus, but not required Accuracy and attention to detail required Education: High school diploma required Jenkins and LeBlanc Dentistry for Children provides all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Job Description ***** Work for a company that has been one of the leading technological and BPO providers in the industry. We are a BPO and solution technologies team representing various companies within the financial, healthcare, government and transportation industries. We are constantly looking to add value to our amazing environment and you may be the perfect fit. We are currently hiring Customer Service /Chat Representatives. This is an entry level career opportunity and the ideal candidate will be eager to learn, possess excellent grammar, written and oral skills. Must be professional in demeanor and proficient with computer applications. At Covisian, we value our employees and realize that they are our biggest assets. That is why we offer: · Paid training · Earned paid personal time off (PTO) and Holiday Pay (After 90 Days of Employment) · 401K benefits with company match · Health, Dental, Vision and Volunteer Life Insurance (first of the month after 60 days) · Immediate bonus potential · We are partnered with ZayZoon to offer you Wages On-Demand so you can access your earned wages before your pay date. · Room for growth within the company. Covisian is proud of our record of promoting within- currently, 99% of our CSRIII, CSR IV, and upper management positions were promoted from within · Great Corporate Culture Work Atmosphere that includes- Casual dress code, multiple schedules, monthly activities promoting company pride and philanthropy led by our Activity Committee, and Monthly employee recognition for performance milestones · Extensive continuing education available through Centrinex University, The CSR Experience, Employee Bill of Rights, CSR Leadership Prep Academy, Leadership Development Internship, team meetings, and coaching. SO, IF THIS IS MUSIC TO YOUR EARS... TALK TO US!!! "Covisian prides itself on teamwork and beating the expectations of our clients. Employees will likely be asked from time to time to work hours or ad hock projects outside of their normal assignments." Covisian is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other characteristics protected by law. We E-Verify, background & credit check. In conjunction with candidacy and potential employment I provide my express consent and authorization for Covisian and/or its subsidiaries, affiliates, other related entities, successors, and/or assigns, and those working on its behalf to contact me at any telephone number I provide using an automated telephone dialing system or artificial or prerecorded voice (including, without limitation, using artificial intelligence "AI"). My consent to receive telephone communications is not required to apply for a position. I may revoke consent by replying "STOP" to any text message I receive, or verbally on any telephone call I may receive. Alternatively, I may submit a request to support@confirm.global · 401(k) · Dental insurance · Flexible schedule · Health insurance · Paid time off · Vision insurance Work Location: In person.

Purpose: Wyandot BHN is looking for Clinical Professionals to perform behavioral health crisis hotline intervention, brief screening, and referrals for various services in its 24/7, 988 Call Center. The Intent of the 988-phone number is to prevent suicide, divert individuals from hospitals and law enforcement contact, and support individuals in navigating resources to meet their needs. This team will be embedded in the Crisis Department of Wyandot BHN. Duties Include: · Answer 24-hour 988 crisis line calls, providing empathetic and compassionate support. · Assess suicide risk and other safety-related concerns along with evaluating the needs of the callers. · Making the least restrictive level of care recommendations and coordinating care for the callers. · Conduct outreach calls to individuals identified in need of support. · Develops complex intervention plans to address the clinical needs of callers. · Collaborates with the Wyandot Mental Health Center teams and other community agencies to advocate for callers. · Helps develop safety plans to best support the health and wellness of callers. · Forwarding of all necessary documentation regarding services provided and assisting with data collection in support of Program goals. Maintains needed training to meet job expectations, compliance, and position competency. Follows and complies with all local, state, and federal regulations, laws, and standards including all job-specific guidelines and codes. Follows all organizational and departmental policies, procedures, and practices including those outlined in the employee handbook or other work-related references and resources. Upholds and activity demonstrate the Mission, Vision, and Values in all interactions. Upholds confidentiality and proper safeguarding and handling of Protected Health Information (PHI) as outlined under the provisions of HIPAA privacy regulations [Health Insurance Portability and Accountability Act of 1996], related policies and practices. Performs other duties as assigned by immediate supervisor or designate. Schedule: Thursday-Saturday from 7:00p-7:00a and initial training is during the day Requirements Job Requirements, Education, and Qualifications · High School Graduate (or equivalent). Peer Support with Certified Peer Support Certification. Preferred bachelor degree in social work, Counseling, or Psychology or other Human Services field. · Applicants who meet Kansas licensure requirements may be considered if Kansas Licensure is obtained by the time of an employment offer and licensure is pending confirmation at the time of employment application. · The clinician will have access to all rules and regulations and is expected to refer to these as needed to ensure agency practices and processes are in compliance. Clinicians must be familiar with all requirements affecting the operation of clinical services. · The clinician must be familiar with agency policy and procedures in all areas. Clinicians must also maintain knowledge of best practice information with regard to the provision of quality services and support for Clients. · The Clinician must be self-directed. The Clinician will have access to their supervisor on an ongoing basis through face-to-face contact, via email, and through written correspondence or telephone. The Clinician must be able to judge the need for consultation with their supervision as the majority of duties are performed with limited supervision. · Clinician must be familiar with risk management issues and safety procedures to ensure that consistent efforts are made for implementation. The Clinician is responsible for monitoring the safety practices of others and it is crucial that this duty be completed in a thorough manner to ensure that Clients served are safe. Must pass clearance through the Kansas Child Abuse/Neglect Register and Criminal Background Check. Salary Description 20.00 per hour based on experience

Automotive Call Center Representative/Business Development Representative McCarthy Chevrolet- Overland Park is seeking to add a Business Development Representative to their Service Business Development Center. The Business Development Center is the heart of the dealership and is where our sales and service departments look for new customers. First impressions are key in this position as you are talking to the customer via phone, email, and text. As the Business Development Representative, you will be responsible for answering internet leads and customer inquiries. Job Responsibilities: Complete quality inbound and outbound calls, texts, and emails with customers Schedule service appointments and maintain service calendars Provide a high level of customer service Follow up with customers on their experience at the dealership Strong organizational skills and attention to detail are necessary Qualifications: Must have Strong Communication Skills Must be a self-starter Strong organizational skills and attention to detail are necessary. High School Diploma or GED Must be goal driven Must be flexible and reliable Bilingual a plus!! McCarthy Employment Perks Closed on Sundays! Medical Insurance Dental Insurance Vision Insurance Life Insurance Health Savings Account 401(k) with Company Match Paid Vacation and Holidays Employee Discounts on Vehicles, Service & Parts Employee Assistance Program Referral Bonuses Paid Training Community and Charity Involvement If this sounds like the job for you, !!

Job DescriptionDescription: The Bilingual Call Center Specialist plays a vital role in supporting families and their pets by delivering compassionate, solution-focused service. This position is often the first point of contact for clients seeking wellness care, spay/neuter services, dental appointments, heartworm treatment and end-of-life support, resources, and guidance. The specialist is also responsible for scheduling appointments, filling medications, prevention and ensuring every client receives clear communication, accurate information, and exceptional care. The specialist is responsible for answering high-volume calls, assessing each client's needs, identifying barriers, and helping families navigate the services that will best support their pets. This role ensures safe, timely, effective, and client-centered care while upholding PRC's mission of ending pet homelessness, increasing pet retention, and improving the quality of life for pets and the people who love them. Essential Duties and Responsibilitiesu Client Care & Communication Answer 50-65 inbound calls daily with compassion, professionalism, and patience. Assist callers in determining what services or support their pets need, providing accurate information about wellness, spay/neuter, urgent needs, and end-of-life appointments. Provide emotional support during difficult conversations, including illness, behavioral concerns, or end-of-life situations. Serve as an educational resource-answering questions, explaining protocols, and promoting Pet Resource Center programs, services, and missions. Communicate clearly across all channels, including phone, email, postal mail, and in-person dialogue when needed. Gather patient histories, assess client needs, identify barriers, and offer solutions or referrals. Scheduling & Documentation Schedule and manage appointments accurately, ensuring clients understand preparation instructions and next steps. Record all client and patient information with precision and in real time. Process daily paperwork, service notes, and follow-ups with accuracy and adherence to Pet Resource Center policies. Maintain current knowledge of community resources and refer families to veterinary partners or support programs as needed. Advocacy & Resource Support Act as a liaison between clients, veterinary staff, and external partners to ensure pets receive the most appropriate care. Provide guidance to families facing urgent or emotional situations, helping them make informed decisions. Offer support and follow-through for clients facing financial, transportation, or resource barriers. Operational Excellence Actively contribute to achieving department goals through efficiency, teamwork, and customer excellence. Maintain clean, organized, and sanitary work areas. Ensure compliance with OSHA, safety, HIPAA, confidentiality, and all federal and state regulations. Participate in ongoing training, development, and in-service education to continually build knowledge and skills. Complete all other tasks and duties assigned to support smooth clinic operations. Our Offer Pay: $15-$16.00/hour, based on experience Full-time schedule Health, dental, vision, and life insurance options Three (3) weeks of paid annual leave with flexible scheduling Paid holidays 401(k) Kudos incentive program Requirements: High energy with a passion for helping animals and people Exceptional customer service skills Calm and confident when handling difficult or emotional client situations Strong decision-making abilities Ability to thrive in a high-volume, fast-paced environment Outgoing, positive, and approachable personality Bilingual (English/Spanish) strongly preferred Excellent computer and typing skills Experience in call center, veterinary reception, or animal welfare settings is a plus

Position: Call Center Agent (In-Office, Day Shift - B Schedule) Location: Lenexa, KSPay: $17.30 ($1.50 for a base rate of $18.80) Schedule: 5:00 AM - 5:00 PM - Thursday, Friday, Saturday; alternate Wednesday Company Overview:Hallcon is a leading mobility and infrastructure services provider, delivering comprehensive transportation solutions for a diverse range of clients-including railroads, tech companies, hospitals, airports, universities, and public transit agencies. Our services span multi-modal transportation operations, EV infrastructure, data and analytics, vehicle maintenance, and rider experience insights. About the Role:We're seeking a reliable, detail-oriented Driver Call Center Agent to support critical rail personnel transportation operations. This is a fast-paced, in-office position ideal for someone who thrives in a structured environment, enjoys solving problems, and wants to make a real impact in the transportation industry. What You'll Do: Coordinate and ensure timely coverage of driver trips Monitor trip accuracy and provide support where needed Escalate issues to field operations or customers when appropriate Maintain up-to-date and accurate records in our internal systems Communicate professionally with field management and other team members Take on additional tasks as assigned Why You'll Love Working Here: Meaningful work that keeps essential industries moving Supportive, responsive leadership and a collaborative team culture Equipment provided and systems in place to help you succeed Opportunity to grow within a stable, purpose-driven organization High autonomy with clear expectations Competitive pay and benefits in a casual, professional work setting What We're Looking For: Excellent attendance and reliability-your presence matters Strong typing and 10-key skills Solid phone communication and customer service abilities Comfortable working in an office environment High school diploma or equivalent 6+ months of dispatch or customer service experience (preferred) We offer competitive compensation, comprehensive benefits, exceptional growth potential and stability, all within a casual and professional work environment.

Duration : 6 Months (Possible Extension based on the business needs) Job Title : Call Center Nurse Specialist Work Schedule : Mid Shift 11:30-8:00pm with one 9pm or 10pm shift and every other Saturday or Sunday Job Description: Provides telephonic professional nursing services in support of contracts serviced by Proherant to include: telephonic patient support and resource, referral source, data collector and nurse educator to patients, consumers and healthcare professionals. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: • Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. • Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources patients. • Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. • Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes • Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions Performs other related duties as assigned or requested. Scope of Position Responsibilities For Funds, Costs or Profits: NA For Supervision: NA For Internal and External Relationships: Responsible for customer and patient interactions. Scope of Position Responsibilities, Continued For Organization Influence: Limited - Works within the guidelines of a specific program. Limits of Authority: Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications Required Education and Experience: Associate's Degree or Diploma in Nursing, Associate's Degree or Diploma in Health Care Science, Doctor of Pharmacy (PharmD.) or the equivalent. Advanced degree or certification preferred. Five years health care related experience generally preferred. RN licensure in the state(s) of practice required. Preferred Education and Experience: Bachelor's Degree in Nursing with advanced certification. Five years health care related experience. RN with Rx sales or clinical telephonic expertise. License/Certifications Ability to obtain and sustain Nursing license in required states including but not limited to: California, Kansas, and state of assigned practice. Additional Skills Analyze data Answer telephones Develop/maintain networks on a broad cross section Effective at group involvement Handle multiple tasks Compile data/statistics Establish filing system Input data into computer systems Use computerized spreadsheets to conduct analysis Problem solving Research information Strong communications-written and verbal Time management Effective interpersonal, negotiating and communication skills required. Computer Skills Data entry Visual concentration on computer screens Multi-user computer systems Personal Computer Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements Qualifications RN License for Kansas Additional Information Thanks & Regards, Mahesh Kumar | Team Recruitment | Mindlance, Inc. | W : ************ ****************************

Job Type: Full-Time or Part-Time Hours: Monday-Friday, 8:00 AM - 5:00 PM (flexible scheduling available within these hours) Compensation: Based on experience Benefits: Supportive team, flexible hours, and more! About the Role We're looking for a friendly, motivated, and detail-oriented Call Center Representative to join our team! In this role, you'll be the first point of contact for subcontractors across the country, sharing project opportunities and helping us build strong industry relationships. Whether you're looking for full-time or part-time work, we offer a flexible schedule and a welcoming office environment. Key Responsibilities Make outbound calls to subcontractor companies nationwide Share information about current projects out to bid Accurately document and update contact records based on interactions Maintain a positive and professional tone in all communications Collaborate with team members to support project goals What We're Looking For Previous experience in customer service, sales, or a related field is a plus Clear and confident communication skills Strong organizational skills and the ability to multitask Positive attitude and professional demeanor Excellent written and verbal communication Comfortable working in a fast-paced, team-oriented environment Why You'll Love Working Here Flexible scheduling between 8 AM and 5 PM to fit your lifestyle Casual dress code Supportive leadership and a fun, fast-paced team Great company culture that values your contributions

Job DescriptionDescription: Purpose: Wyandot BHN is looking for Clinical Professionals to perform behavioral health crisis hotline intervention, brief screening, and referrals for various services in its 24/7, 988 Call Center. The Intent of the 988-phone number is to prevent suicide, divert individuals from hospitals and law enforcement contact, and support individuals in navigating resources to meet their needs. This team will be embedded in the Crisis Department of Wyandot BHN. Duties Include: · Answer 24-hour 988 crisis line calls, providing empathetic and compassionate support. · Assess suicide risk and other safety-related concerns along with evaluating the needs of the callers. · Making the least restrictive level of care recommendations and coordinating care for the callers. · Conduct outreach calls to individuals identified in need of support. · Develops complex intervention plans to address the clinical needs of callers. · Collaborates with the Wyandot Mental Health Center teams and other community agencies to advocate for callers. · Helps develop safety plans to best support the health and wellness of callers. · Forwarding of all necessary documentation regarding services provided and assisting with data collection in support of Program goals. Maintains needed training to meet job expectations, compliance, and position competency. Follows and complies with all local, state, and federal regulations, laws, and standards including all job-specific guidelines and codes. Follows all organizational and departmental policies, procedures, and practices including those outlined in the employee handbook or other work-related references and resources. Upholds and activity demonstrate the Mission, Vision, and Values in all interactions. Upholds confidentiality and proper safeguarding and handling of Protected Health Information (PHI) as outlined under the provisions of HIPAA privacy regulations [Health Insurance Portability and Accountability Act of 1996], related policies and practices. Performs other duties as assigned by immediate supervisor or designate. Schedule: Thursday-Saturday from 7:00p-7:00a and initial training is during the day Requirements: Job Requirements, Education, and Qualifications · High School Graduate (or equivalent). Peer Support with Certified Peer Support Certification. Preferred bachelor degree in social work, Counseling, or Psychology or other Human Services field. · Applicants who meet Kansas licensure requirements may be considered if Kansas Licensure is obtained by the time of an employment offer and licensure is pending confirmation at the time of employment application. · The clinician will have access to all rules and regulations and is expected to refer to these as needed to ensure agency practices and processes are in compliance. Clinicians must be familiar with all requirements affecting the operation of clinical services. · The clinician must be familiar with agency policy and procedures in all areas. Clinicians must also maintain knowledge of best practice information with regard to the provision of quality services and support for Clients. · The Clinician must be self-directed. The Clinician will have access to their supervisor on an ongoing basis through face-to-face contact, via email, and through written correspondence or telephone. The Clinician must be able to judge the need for consultation with their supervision as the majority of duties are performed with limited supervision. · Clinician must be familiar with risk management issues and safety procedures to ensure that consistent efforts are made for implementation. The Clinician is responsible for monitoring the safety practices of others and it is crucial that this duty be completed in a thorough manner to ensure that Clients served are safe. Must pass clearance through the Kansas Child Abuse/Neglect Register and Criminal Background Check.

The Bilingual Call Center Specialist plays a vital role in supporting families and their pets by delivering compassionate, solution-focused service. This position is often the first point of contact for clients seeking wellness care, spay/neuter services, dental appointments, heartworm treatment and end-of-life support, resources, and guidance. The specialist is also responsible for scheduling appointments, filling medications, prevention and ensuring every client receives clear communication, accurate information, and exceptional care. The specialist is responsible for answering high-volume calls, assessing each client's needs, identifying barriers, and helping families navigate the services that will best support their pets. This role ensures safe, timely, effective, and client-centered care while upholding PRC's mission of ending pet homelessness, increasing pet retention, and improving the quality of life for pets and the people who love them. Essential Duties and Responsibilitiesu Client Care & Communication Answer 50-65 inbound calls daily with compassion, professionalism, and patience. Assist callers in determining what services or support their pets need, providing accurate information about wellness, spay/neuter, urgent needs, and end-of-life appointments. Provide emotional support during difficult conversations, including illness, behavioral concerns, or end-of-life situations. Serve as an educational resource-answering questions, explaining protocols, and promoting Pet Resource Center programs, services, and missions. Communicate clearly across all channels, including phone, email, postal mail, and in-person dialogue when needed. Gather patient histories, assess client needs, identify barriers, and offer solutions or referrals. Scheduling & Documentation Schedule and manage appointments accurately, ensuring clients understand preparation instructions and next steps. Record all client and patient information with precision and in real time. Process daily paperwork, service notes, and follow-ups with accuracy and adherence to Pet Resource Center policies. Maintain current knowledge of community resources and refer families to veterinary partners or support programs as needed. Advocacy & Resource Support Act as a liaison between clients, veterinary staff, and external partners to ensure pets receive the most appropriate care. Provide guidance to families facing urgent or emotional situations, helping them make informed decisions. Offer support and follow-through for clients facing financial, transportation, or resource barriers. Operational Excellence Actively contribute to achieving department goals through efficiency, teamwork, and customer excellence. Maintain clean, organized, and sanitary work areas. Ensure compliance with OSHA, safety, HIPAA, confidentiality, and all federal and state regulations. Participate in ongoing training, development, and in-service education to continually build knowledge and skills. Complete all other tasks and duties assigned to support smooth clinic operations. Our Offer Pay: $15-$16.00/hour, based on experience Full-time schedule Health, dental, vision, and life insurance options Three (3) weeks of paid annual leave with flexible scheduling Paid holidays 401(k) Kudos incentive program Requirements High energy with a passion for helping animals and people Exceptional customer service skills Calm and confident when handling difficult or emotional client situations Strong decision-making abilities Ability to thrive in a high-volume, fast-paced environment Outgoing, positive, and approachable personality Bilingual (English/Spanish) strongly preferred Excellent computer and typing skills Experience in call center, veterinary reception, or animal welfare settings is a plus Salary Description $15-$16/hour