Call center agent jobs in Jeffersonville, IN - 283 jobs

Back Customer Service Representative - John Rowan #41-8673 Bardstown, Kentucky, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be John Rowan, Bardstown KY. Market Louisville Work Hours per Week 37.5 Requirements High school diploma or GED required. Cash handling and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues. Essential Functions: Excellent Customer Service Perform Customer Transactions Operational and Security Proficiency Identify referral opportunities Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Meets established individual referral goals as assigned. Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met. Complete outbound customer calls as needed to support the sales and service needs of the Banking Center. Develops and maintains working knowledge of the Bank's products and services. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must have strong product knowledge for the level of selling and successfully promoting products expected with position. Ability to write simple correspondence. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Bardstown, Kentucky, United States

Job Title: Customer Service Specialist As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services. What You'll Do: * Day in the Life - Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations. * What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else. Bonus Points: * Bilingual/Multilingual * Customer Service experience * Cash-handling experience What we can offer you: * Medical, dental, vision, STD, LTD, Life insurance, etc. * 17 days paid time off, 11 paid holidays and bereavement leave * Education assistance program * Paid parental bonding leave * Wellness benefits * Life event coverage * Service awards * Financial benefits including 401(k) match, stock purchase plan, loan discounts and more * National and local discounts on everything from computers and vacations to phones and retail shopping * Free checking account, checks and discounted bank services This position will be located at: 4403 Charlestown Road New Albany, Indiana, 47150 United States About Us: German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.

Shift Available: 4:00 PM - 9:00 PM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

The Customer Service Representative will be responsible for assisting the Company's sales team and customers by processing orders and providing assistance with other sales, marketing and customer service related duties. Bilingual in Spanish and English is required. This role is hourly with core hours from 8:00 AM- 4:30 PM, Monday thru Friday. What does NPR do? NPR is a premier Tier I supplier of premium piston rings , serving both the OEM and Aftermarket segments throughout the world. At our Bardstown, KY plant, we are both the North American Headquarters and manufacturing facility. What is in it for you? Join a company where your work truly makes a difference. We offer competitive benefits, including affordable health insurance, up to three weeks of paid time off in your first year, uniform and boot allowances, strong work-life balance, and more! What you will be doing: Process and manage customer orders from sales teams and customers, ensuring accuracy and on-time delivery per specifications Communicate with customers regarding pricing, product availability, shipping schedules, delays, and order updates Prepare and issue quotations, invoices, shipping documents, and related customer documentation Coordinate with procurement, warehouses, freight forwarders, and sales to resolve backorders and delivery issues efficiently Research customer needs and identify appropriate products within the company catalog Maintain accurate customer, sales, and inventory data within company systems Support inventory control activities, including preparing inventory reports upon request Assist with collections by coordinating with Accounts Receivable on delinquent accounts Build and maintain positive customer relationships while supporting sales and marketing initiatives and ensuring compliance with company policies Qualifications High School Diploma or GED. Minimum 1 year of experience in a similar CSR position is strongly desired but not required. Business level Spanish/English language skills verbal and written - highly proficient. Automotive parts manufacturing experience is a plus. Must be customer service orientated. Ability to navigate and use Microsoft Suite software (Word, PowerPoint, Excel, etc.) - EXCEL at proficient level is required. Must be detail-oriented with excellent time management capabilities. Ability to work with minimal supervision. Ability to analyze problems and arrive at strategic solutions Excellent organizational skills with ability to prioritize and multi-task. Knowledge and ability to perform basic math and reading skills. Authorization to work in the U.S.

Join Our Team as a Customer Service Representative! Are you passionate about helping people and creating positive experiences? At HAND PICKED BY VERN, located in Radcliff, KY, we're dedicated to providing exceptional customer care and high-quality service. If you're ready to be part of a welcoming, customer-focused team, we'd love to hear from you! About the Role As a Customer Service Representative, you'll be the friendly face and voice of HAND PICKED BY VERN, ensuring every customer feels valued and supported. Whether it's answering questions, resolving concerns, or assisting with purchases, your role will be pivotal in creating a seamless and enjoyable experience for our customers. What You'll Do Your day-to-day responsibilities will include: - Greeting and assisting customers with a warm, professional attitude. - Answering inquiries and providing accurate information about our products and services. - Resolving customer concerns promptly and effectively. - Maintaining a clean, organized, and welcoming environment. - Supporting other team members as needed to ensure smooth operations. What We're Looking For We're seeking someone who is: - Friendly, approachable, and customer-oriented. - A strong communicator with excellent interpersonal skills. - Reliable, organized, and able to multitask in a fast-paced environment. - Comfortable working with a team to achieve shared goals. - No prior experience? No problem! We're happy to welcome individuals who are eager to learn and grow with us. Why Join HAND PICKED BY VERN? At HAND PICKED BY VERN, we pride ourselves on fostering a supportive and inclusive environment where every team member feels valued. We believe in treating our customers and employees like family, and we're committed to creating a workplace that's as enjoyable as it is rewarding. Ready to Apply? If you're excited about the opportunity to deliver exceptional customer service and be part of a close-knit team, we'd love to hear from you! Apply today and take the first step toward a fulfilling role with HAND PICKED BY VERN. We can't wait to meet you!

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** This Bilingual Representative II, Customer Service Operations is responsible for providing exceptional service to members by handling inbound and outbound calls, addressing inquiries, resolving concerns, and processing product reorders. This role focuses on delivering accurate, timely, and professional support to ensure member satisfaction and retention. **_Responsibilities_** + Answer inbound calls and make outbound calls as needed to assist members with orders, inquiries, and concerns. + Process product reorders accurately and efficiently, starting with diabetic testing supplies and CGM products; expand to other product lines after initial training. + Provide professional and courteous service to resolve member issues on the first call whenever possible. + Escalate complex issues via email to leadership or other departments when necessary. + Maintain accurate member records by updating information in company systems promptly. + Meet performance metrics including Average Handle Time (AHT), First Call Resolution (FCR), call volume targets (60+ calls per day), and other KPIs. + Adhere to HIPAA guidelines and safeguard all confidential member information. + Participate in ongoing training to learn new products and improve service quality. + Collaborate with team members and other departments to ensure seamless member support. + Attend required meetings and contribute feedback to improve processes and policies. + Perform additional responsibilities or special projects as assigned. **_Qualifications_** + High School Diploma, GED, or equivalent work experience, preferred + 1-3 years of customer service experience in a call center environment, preferred + Fluent in English and Spanish (able to communicate clearly and effectively in both languages, verbally and in writing) + Strong customer service skills with a proven ability to resolve issues and meet performance goals + Basic knowledge of, or ability to learn, customer service processes and best practices + Demonstrated success in achieving KPIs and objectives + Proficiency in basic math and business calculations + Working knowledge of computer systems and data entry; ability to learn new platforms quickly + Basic proficiency in Microsoft Office applications (Word, Excel, Outlook) **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisors or senior peers on complex and unusual problems **Anticipated hourly range:** $15.70 per hour - $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/02/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Important Notice Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process. Please Note: PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @pharmacord.com or @echo.newtownsoftware.com email address, or through our scheduling platform, Calendly. We will never request your bank account information at any stage of the hiring process. We will never send a check (electronic or physical) to purchase home office equipment. If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at ********************** When you join the team as the Customer Care Specialist, you'll have the opportunity to make a difference in the lives of our patients each day as they look to you as part of their dedicated support team for helping them navigate the tricky process to getting access to their complex medication. You'll compassionately deliver an exceptional experience to many patients per day always remembering that every prescription or document belongs to a real person who is looking for thorough and efficient management of their records. You'll adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records and your mastery of the program requirements, and ensuring their prescriptions or cases are handled timely. This role may be eligible for a hybrid schedule after 6 months (or sooner once proficiency in role is demonstrated). Review our Benefits & Perks below to learn more! A typical day in this role will include providing in-depth knowledge of our client programs by working directly with patients, healthcare providers, and insurance companies to answer inquiries, process service requests, assess benefits coverage, and manage through barriers, in a compliant manner, that stand in the way of patients and their access to therapy. The Benefits Specialist works in a dynamic and compassionate customer service role providing telephonic and web-based, where applicable, customer service support. A typical day in the life of a Customer Care Specialist will include the following: The responsibilities include, but are not limited to the following: Customer Care Answer and assist all inbound callers through resolution utilizing answers to frequently asked questions or by warm transferring callers to other appropriate individuals within the PharmaCord team Actively listen to each customer, assess needs, and respond with demonstrated patience and courtesy Accurately and efficiently document of call types and actions Data Entry- Intake Accurate and efficient documentation into our Proprietary System of data contained within materials received by PharmaCord Review and identification of information that is missing and/or incorrect within program service requests/program applications Ability to escalate inaccurate documents to the next level manager, as needed Reporting of Adverse Events/ Product Complaint inquiries received in accordance with SOP and good manufacturer practices Other duties as assigned by manager This job might be for you if (must have requirements of the role): The candidate must possess the following personal attributes: Service minded; focus on recognizing and meeting the needs of others (especially patients and care partners) Ability to handle personal health information with confidentiality Commitment to honesty and integrity Professionalism and a strong sense of proper business and customer service etiquette Clear verbal and written communication skills Accountability for results Ability to plan and prioritize tasks and strong attention to detail Proficient emotional intelligence (ability to recognize emotions and their effects) Ability to manage disruptive impulses and handle potentially stressful customer interactions Proficient computer skills Adaptability to change Personal initiative and commitment to team and organizational goals Ability to work effectively within a team A positive attitude! Requirements: Bachelor's degree is strongly preferred 6 months customer service experience, payer benefits experience (reimbursement, prior authorization, etc.), healthcare industry experience or healthcare related certification, license, or equivalent coursework is strongly preferred Ability to work an 8.5-hour shift between 8 am to 8 pm, Monday to Friday required Bi-lingual in English and Spanish or Chinese/Mandarin is a plus We are located in Jeffersonville, IN. You must be willing to work in this location; PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $678.60 per year). Physical Demands & Work Environment: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy. Although very minimal, flexibility to travel as needed is preferred. This position requires ability to work a standard 8.5-hour standard shifts between our business operating hours of 8am - 11pm Monday through Friday. A shift will be assigned and may change depending on business need. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Due to investment in program specific training, candidates are expected to maintain the role for a minimum of 6 months, or 1 year within a client-facing role, prior to being considered eligible for lateral or promotion level move. PharmaCord is committed to creating a strong company culture that values collaboration, employee development, and promotion from within. Exceptions will be reviewed on a case-by-case basis to assess business need and service impact. Once you land this position, you'll get to enjoy: Our Benefits & Perks Company paid Short-term Disability (STD) Increased competitive 401(k) company match up to 4% Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees Wellness discounts of up to $260 per year for participation in wellness program Annual HSA employer contribution Company paid and voluntary Life Insurance options Voluntary Life, AD&D and Long-Term Disability Insurances Paid Parental Leave of Absence Wellness and Employee Assistance Programs PTO benefits, flex days and paid holidays Employee Referral Program Ambassador Program Tuition reimbursement program up to $5,000 per year Competitive Compensation & Flexible Working Competitive starting pay rates Toll reimbursement program (valued at $678.60 per year) This role may be eligible for a hybrid schedule (50% in office, 50% remote). To qualify for a hybrid schedule, you are required to work a minimum of 6 months on-site at our headquarters location. You must show you've successfully completed training, are in good performance and attendance standing, and are consistently meeting KPI's as outlined within the program business rules. Multiple shift options between 8 AM and 11 PM Monday - Friday A Career You'll Love Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021 Work for a company that values diversity and makes deliberate efforts to create in inclusive workplace Opportunities for advancement with a company that supports personal and professional growth A challenging, stimulating work environment that encourages new ideas Exposure to many learning and development opportunities Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience Our new state of the art Headquarters building offering many amenities including collaborations spaces, outdoor dining, walking path, marketplace café, and more! Any offer of employment is contingent on completion of a background check to company standard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. At PharmaCord, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer. PharmaCord is unable to sponsor employees at this time. Want to learn more about us? Find us on LinkedIn, Glassdoor, Twitter & Facebook!

Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my State Farm agency in January 2007 as a scratch agent, meaning I built my business from the ground up with no assigned policyholders. Today, I have a strong, close-knit team, including two full-time members, one part-time in-office (my wife, Sally), and another part-time remote team member. Our office culture is fun, competitive, and supportive, with no micromanagement. We love talking sportsyouth, college, and professionaland pushing each other to succeed. Training includes licensing support, computer-based learning, shadowing experienced team members, and hands-on mentorship with me. We celebrate workiversaries and birthdays with office lunches, and I believe in rewarding hard workthis year, Im sending both full-time team members to our condo in Destin for a well-earned getaway. Benefits include a $50K life insurance policy paid by me, a retirement plan once qualified, paid time off, and flexibility for family schedules. With over 22 years in Insurance & Financial Services and 18 years as a State Farm agent, I bring a wealth of experience. I graduated from the U.S. Naval Academy, served as a Navy pilot flying helicopters, and later became a flight instructor before retiring from the Navy Reserves in 2015. My wife and I are actively involved in our church and support HighPoint Charitable Services in La Grange. If you're looking for a supportive and growth-focused environment, wed love to have you on our team! ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Bill Moriarty - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

State Farm Insurance Agent located in Hodgenville, Kentucky is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Travis Easterling - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Bachelor's degree preferred If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. We're Hiring! We are a growing agency with big dreams and lots of potential. About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. If you want a career, not a job, then we encourage you to apply. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

State Farm Insurance Agent located in Hodgenville, Kentucky is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Travis Easterling - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Bachelor's degree preferred If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Customer Care Specialist |Mainstream Fiber **This position is 100% in Office. Our Office Locations are: Newburgh, Fowler, Corydon, and Nashville, Indiana. About Mainstream Fiber: At Mainstream Fiber Networks, we're more than just a fiber optic internet company: we're a Hoosier based team dedicated to propelling the digital revolution forward, and we believe that investing in our employees is the cornerstone of success. About the Role: The role of Customer Care Specialist, you will play a vital role in ensuring exceptional customer experiences by managing customer accounts, handling billing inquiries, providing top-notch customer service, and assisting with sales operations support. Reporting to the Customer Support Manager, you will be responsible for addressing customer inquiries and issues promptly and effectively, while also supporting sales operations activities to drive revenue growth and customer satisfaction. Why should you join our Team: Permanent, Full-time Position Pay Range: $19-21 1st Shift Access to Company Benefits: Paid Time Off 10 Paid Holidays Medical Insurance Dental and Vision Insurance Health Savings Account (HSA) Company Funded Life Insurance 401(k) Retirement Savings Plan FMLA Unpaid Company Leave Job Perks: Competitive Compensation Comprehensive company paid training provided. Company-provided uniforms Boot allowance for Outside Plant Employees Newly Updated Equipment and Vehicles Internal career advancement opportunities Exclusive employee discounts on company services Life Mart discounts for various products and services Pay Active (Daily/weekly Pay Opportunities) Wisely Pay Cards New Hire and Annual provided Company Merch Annual Company Events Key Responsibilities: Manage customer accounts by updating account information, processing account changes, and ensuring accuracy of customer records. Proactively engage with customers to understand their needs, preferences, and challenges, and provide personalized assistance as required. Respond to billing inquiries from customers, including questions about invoices, payment methods, and billing discrepancies. Investigate and resolve billing issues promptly, ensuring customer satisfaction and adherence to billing policies and procedures. Provide excellent customer service via phone, email, CRM, or other communication channels, addressing customer inquiries, concerns, and feedback in a professional and courteous manner. Demonstrate empathy, patience, and active listening skills to understand and resolve customer issues effectively. Assist with sales operations activities to support the sales team in achieving their targets. Collaborate with sales representatives to provide administrative support and ensure seamless coordination between sales and customer support functions. Develop a deep understanding of the company's products, services, and offerings to effectively address customer inquiries and provide accurate information. Stay updated on product features, updates, and promotions to educate customers and drive product adoption and retention. Maintain accurate and detailed records of customer interactions, inquiries, and resolutions using CRM software or other relevant systems. Generate reports and insights on customer support metrics, trends, and performance to identify areas for improvement and inform decision-making. Some customer troubleshooting such as checking network connectivity, verify login credentials, and clearing browser cache and cookies prior to escalating customers to Network Operations team. Perform other related duties as required and assigned. Key Qualifications: HSD, or equivalent education, is required. 2+ years of experience in customer support, or related roles. Excellent communication skills, both verbal and written, with the ability to effectively communicate with customers and internal stakeholders. Strong problem-solving abilities and attention to detail, with a focus on delivering timely and accurate solutions to customer inquiries and issues. Proficiency in CRM software, Microsoft Office Suite, and other relevant software applications. Ability to work independently and collaboratively in a fast-paced environment, multitasking and prioritizing tasks effectively. Positive attitude, empathy, and a genuine desire to help customers and provide outstanding service. Post-Application Details: After submitting your application, if your skills and experience align well with the position, you will move on to the next stages in the interviewing process. Even if this particular role doesn't work out, rest assured that you remain part of our network. This ensures that all our recruiters will have access to your profile, broadening your potential opportunities.

CUSTOMER CARE REPRESENTATIVE - HR (General Clerk 1) / (EEO/Disability/Vets) *Successful applicant must comply with federal contractor vaccine mandate requirements. * Job Responsibilities: (include but not limited to) Assist soldiers (Active, Reserve, National Guard), veterans, retirees and the Army family regarding their HR issues and/or concerns. Receive inquiries via telephone, email, or hard copy requesting records, status of CRSC/TSGLI claims, retirement packet processing information, ADPAAS accountability, and any other guidance or information regarding the functions of ASC. Job Duties: · Oral and written communication skills sufficient to facilitate clear and accurate information exchanges with customers; · Ability to control the pace and flow of the inquiry/request and manage call time effectively. · Ability to handle inquiries and requests in a courteous and professional manner, including calls received in crisis situations, and/or from abusive callers; · Ability to listen to and empathize with customers and acknowledge their concerns; · Ability to follow protocol and to apply sensitivity and discretion in handling confidential information. · Ability to gather information to determine a customer's needs, apply problem-solving skills, and resolve the inquiry/request effectively. · Computer and keyboarding skills sufficient to record information from the inquirer in an accurate and efficient manner. · Ability to respond to inquiries in English; fluent bi-lingual a plus. · Ability to respond to inquiries from the hearing, speech, and visually impaired, as well as other physically impaired callers. · Ability to take direction within a team setting and complete team-related work promptly. · Researches and facilitates resolution to the caller's inquiry. · Inputs customer information in computer system for accountability and tracking purposes. · Familiar with standard concepts, practices, and procedures for customer service. · Familiar with Army lifestyle, culture, policies and procedures. · Performs a variety of tasks, ability to multitask. · Works under general supervision and must utilize appropriate chain of command. · Excellent telephonic presence. · Computer literate using MS Office products. · Ability to work independently and in a team or work group. · Prior Army experience as an officer or senior NCO OR Army experience as a spouse. · Familiarity with the Army Human Resources Command, its mission and goals. · Utilize Avaya phone systems, Microsoft Outlook, Soldier Management System, all Microsoft Office programs, Army Disaster Personnel Accountability and Assessment System. Skills and Qualifications: CCR's must become universal agents that are capable of working in the Welcome Center and email. Email Team: Respond to multiple email inquiries within a timely manner by providing guidance and regulations to service persons, veterans, and their families. Perform this function while maintaining the ability to answer phone calls if and when the queue is backlogged. Education: Must have a high school diploma or GED. Security Requirements: Public Trust/NA CLC (InspiriTec will assist/cover costs, but job offer is contingent upon obtaining clearance). The following documents may be required to start the clearance: Social security card, birth certificate, proof of citizenship.

Description & Requirements The Customer Service Representative - Eligibility Specialist (ES) is responsible for receiving high volume, often back-to-back, inbound calls about Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) programs. CSRs will assist customers by answering queries, handling complaints and troubleshooting problems in a professional manner ensuring effective resolution and customer satisfaction. During calls, a Customer Service Rep is expected to also process applications and complete case maintenance activities such as changes to cases in the State eligibility system. Additionally, a CSR should ensure all client service issues are resolved in a timely manner and in accordance with stated policies and procedures. The Customer Service Representative is responsible for taking inbound calls from Medicaid, SNAP, and TANF applicants, recipients, and other members of the community. Position Details & Benefits Package: * Class Start Date: February 5th, 2026 * Location: Onsite - Jeffersonville, IN * Work Hours: 8:00 AM - 4:30 PM, Mon-Fri * Base rate $18.00/hr * Career development and promotional opportunities * Competitive Compensation - Bonuses based on performance included! * Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. * Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. * Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. * Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. * Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). * Recognition Platform - Acknowledge and appreciate outstanding employee contributions. * Tuition Reimbursement - Invest in your ongoing education and development. * Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. * Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. * Professional Development Opportunities: Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: * Receive, assess, and screen applications, proactively communicating with clients to collect any outstanding information. * Validate and calculate income, assess eligibility, and manage case referrals. * Engage regularly with program participants on a daily basis. * Potentially educate clients on fundamental program services and eligibility prerequisites. * Collaborate with clients to establish and attain program objectives, ensuring continuity of services and eligibility. * Fulfill additional responsibilities as delegated by Management. * Handles high volume of inbound calls daily, which are often back-to-back, during the scheduled work shift answer questions regarding the Medicaid, SNAP, and TANF programs. * Apply State and/or federal eligibility rules for applicant/recipient information assessment. * Verifies applicant/recipient data through system interfaces. * Facilitates the fulfillment of caller requests regarding eligibility information via a One Call Resolution approach while maintaining professionalism and empathy. * Communicates with applicants/recipients while researching and updating cases and documenting calls simultaneously. * Educates callers on program services and eligibility requirements while demonstrating excellent communication and customer service skills. * Serve as a liaison with customers regularly to meet program goals and maintain program services and eligibility, fostering positive working relationships. * Verifies and enters applicant/recipient data into the State's eligibility system and prepares cases for disposition by State Eligibility Consultant. * Processes cases and takes necessary action on missing information promptly. * Meet Quality Assurance and performance metrics and stay updated on project and corporate policies. * Identify and escalate risks to management. * Attends all meetings and completes all trainings to stay informed on project/position updates. * Fulfill all performance requirements associated with eligibility processes. * Perform additional duties as assigned by management. Minimum Requirements * High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience. * Proven customer support or Client Service Representative experience strongly preferred. * Ability to handle complex service inquiries via telephone. * Strong critical thinking and problem-solving skills. * Moderate difficulty assignments requiring judgment and issue resolution. * Understanding of work implications and ability to recommend solutions. * Accurate data entry (40 keystrokes/minute), strong interpersonal skills. * Positive relationship-building with customers and state eligibility consultants. * Attention to detail; excellent organizational, verbal, and written communication skills. * Comfortable in a fast-paced, deadline-oriented environment. * Capable of executing many complex tasks simultaneously. * Team player with the ability to work independently. * Ability to remain stationary for an extended period. Preferred Qualifications: * Some college or a college degree. * 2+ years of relevant professional experience. #INEligibility #INCSR #INCallCenterOps #LI-Onsite #HotJobs0106LI #HotJobs0106FB #HotJobs0106X #HotJobs0106TH #TrendingJobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.

DTID dba Domino's Pizza recognizes the best way to achieve success is to first ensure the satisfaction of its team members. Treating team members exceptionally well is just one way we are committed to putting our people first. Domino's is proud to provide a fair and comprehensive rewards package. we have over 10,000+ employees with over 21+ all across Indiana and Kentucky area. We are always looking for exceptional talent and dedication. Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Qualifications Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Additional Information All your information will be kept confidential according to EEO guidelines.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Must be able to obtain Property / Casualty license, current licensees preferred If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

We are actively hiring Entry-Level Promotional Customer Service Representatives in Jeffersonville, IN for an immediate start. This opportunity is perfect for energetic, outgoing individuals looking to begin a career in event marketing, brand promotions, customer engagement, and experiential marketing. In this role, you will represent national brands and client partners at live events, retail activations, trade shows, pop-up promotions, and community outreach campaigns. No prior marketing experience required-we offer paid training, hands-on mentorship, and fast-track advancement opportunities. Why Join Our Team Paid, hands-on training in promotional marketing and brand representation Opportunities to travel and work events throughout the region Performance-based incentives, bonuses, and commission opportunities Clear career advancement paths into team leadership, management, and account-level roles High-energy, supportive, and team-oriented work environment Key Responsibilities Represent national brands and client partners at retail events, trade shows, pop-ups, and community activations Engage customers with a professional, friendly, and confident approach Distribute promotional materials, product samples, and brand messaging Assist with event setup, execution, and breakdown Track customer interactions and collect event feedback and lead information Collaborate with team members to meet campaign goals and performance targets Qualifications 18 years of age or older and authorized to work in the United States Outgoing, energetic, and comfortable interacting with the public Positive attitude, coachable mindset, and eagerness to learn Self-motivated with a strong work ethic Reliable transportation for event assignments Experience in retail, hospitality, sales, customer service, promotions, or events is a plus-but not required What We Offer Competitive weekly pay, including base pay, uncapped commission, and bonuses Paid training program focused on long-term career growth Travel opportunities for select campaigns and top performers Advancement based on performance and leadership potential Hands-on experience in event marketing, promotional campaigns, and customer service

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records