Customer Service Banker
Call center agent job in Portsmouth, NH
MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail banking team. We are searching for a Customer Service Banker (Universal Banker) at our
Portsmouth
, NH
branch.
We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team!
Hourly pay begins at $20.64 and is negotiable based on level of experience
JOB REQUIREMENTS/DESIRED EXPERIENCE:
High school diploma or GED
Minimum one year experience in customer service and/or cash handling role
Experience utilizing software applications to perform customer service duties
Strong interpersonal and organizational skills
Must be able to work rotating Saturdays
Ability to travel between offices as required
Prior bank teller transaction knowledge a plus but not required
PRIMARY RESPONSIBILITIES:
Maintains a working knowledge of banking products and services while promoting them to the customer
Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise
Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits
Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry
Responds to questions and resolve problems or concerns for customers effectively and efficiently
We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!
We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!
New Hampshire Mutual Bancorp (NHMB) is truly a unique and exciting organization - the first mutual community banking shared services organization of its kind found in Northern New England. NHMB provides the operational support for three premier independent mutual savings banks, MVSB, The Merrimack and Savings Bank of Walpole (SBW), and a financial advisory and trust company, NHTrust.
We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
Auto-ApplyCustomer Service Banker
Call center agent job in Rochester, NH
Job Description
MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail team. We are seeking a full-time Customer Service Banker (Universal Banker) at our
Rochester, NH
branch.
We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team!
Starting salary begins at $20.64 per hour and is negotiable based on level of experience
JOB REQUIREMENTS/DESIRED EXPERIENCE:
High school diploma or GED
Minimum one year experience in customer service and/or cash handling role
Experience utilizing software applications to perform customer service duties
Strong interpersonal and organizational skills
Must be able to work rotating Saturdays
Ability to travel between offices as required
Prior bank teller transaction knowledge a plus but not required
PRIMARY RESPONSIBILITIES:
Maintains a working knowledge of banking products and services while promoting them to the customer
Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise
Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits
Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry
Responds to questions and resolve problems or concerns for customers effectively and efficiently
We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!
We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!
We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
Outbound Call Specialist
Call center agent job in Portland, ME
Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
Position Summary
This role is responsible for making outbound calls to potential customers, introducing them to our US Family Health Plan (TRICARE Prime), and converting leads into sales. The Outbound Call Specialist will work closely with the Sales team to achieve weekly and monthly goals. The Outbound Call Specialist is often the customer's first contact with Martin's Point, therefore it is a key role in ensuring the kind of positive experience that promotes membership growth and leads to long-term member loyalty.
Job Description
Key Outcomes:
Initiates contact with potential customers via phone to introduce company products/services.
Identifies customer needs, answer queries, and assess whether the lead qualifies for further engagement.
Uses persuasive techniques to turn qualified leads into sales, achieving individual and team sales targets.
Accurately updates customer information, interactions, and sales progress in the CRM system.
Develops in-depth knowledge of our US Family Health Plan to provide accurate and compelling information to prospective members.
Conducts follow-up calls to nurture leads and close sales opportunities.
Completes online enrollment applications for new members.
Relays customer feedback to the sales and marketing teams to refine outreach strategies.
Tracks and report on key metrics such as call volume, lead conversion rate, and sales numbers.
Education/Experience:
High School Diploma required, Bachelor's degree in sales, marketing or related field a plus
2 years of proven experience in outbound sales, tele sales, or a similar role
Experience with CRM software (e.g. Salesforce, HubSpot) a plus
Skills/Knowledge/Competencies (Behaviors):
Excellent verbal communication and interpersonal skills
Strong persuasive abilities
Resilience when handling rejection/objection
Goal Oriented with a demonstrated ability to meet and exceed sales targets
Ability to manage multiple tasks and meet deadlines.
Flexibility to adapt to customer responses and refine sales tactics.
Customer-Centric: A strong focus on customer satisfaction and building lasting relationships.
A solid knowledge of Microsoft Office Suite.
The ability to learn and adapt quickly to new applications, including CRM and telephonic systems.
This position is not eligible for immigration sponsorship.
We are an equal opportunity/affirmative action employer.
Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************
Auto-ApplyCustomer Service Support Representative
Call center agent job in Portsmouth, NH
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Response to inquires and problems. Researches,
troubleshoots and resolves customer problems. Performs a wide variety of
administrative/clerical duties
Additional Information
Pushkaraj Hachibatti | Mindlance, Inc. | Office- ************
Customer Service Representative
Call center agent job in Wells, ME
We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction-whether over the phone or in person-results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success. NO weekends, late evenings or emergency coverage after hours!
CSR Responsibilities:
Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
Operates multiple-line telephone system. Answers incoming calls, places, callers on hold, transfers calls, and pages staff members appropriately. Takes and routes messages for veterinarians and staff members.
Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients.
Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
Maintains accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support (scanning documents, updating records, faxing, emailing, etc.) to keep accurate and reliable client information.
Complete all tasks as assigned by the supervisor(s).
Qualifications & Requirements:
Professional and friendly phone etiquette
No weekends or late evenings!
Ability to properly prioritize and complete tasks simultaneously
Ability to problem solve and adapt to multiple situations
HS Diploma or educational equivalent
Excellent customer service skills
Computer efficiency
Very detail-oriented
Preferred: Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.)
Preferred: One year of customer service representative experience
Preferred: Knowledge of veterinary medical terminology and procedures
At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Auto-ApplyCall Center Representative
Call center agent job in Laconia, NH
Join our Internet Sales Department handling incoming phone calls and leads to set appointments for our sales staff. Fast paced, busy and fun environment!
Ranked as one of the fastest-growing companies and best dealerships to work for in New Hampshire and New England, our team is comprised of many of the most talented automotive professionals in the industry. We are currently seeking an enthusiastic Service Technician Trainees to join our team. We are willing to train from the ground up. No experience is needed! As you develop through our 5-level mentorship program, you will have training opportunities that no other shop can offer. We are a place for employees to have a career, not just a job.
What We Offer
Medical and Dental Insurance
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Saturday Lunches
Discounts on products and services
Technician Specific Benefits
State-of-the-art, brand new facility and cutting-edge technology
Uniforms provided
Discounts on products and services
Work environment OSHA certified to current Air Quality Standards
Highly productive shop
Career advancement opportunities, promote from within
ASE and state inspection certification reimbursement and all training expenses paid to further your career
Continued education, manufacturer hands-on and web-based training
Clean and professional work environment
Competitive wages
Responsibilities
Learn to perform work specified on the repair order with efficiency and in accordance with dealership
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
Learn how to Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs
Learn how to Execute repairs under warranty to manufacturer specifications
Take ASE Certification Assessment
Qualifications
No Experienced Required
Passion for cars
Willingness to learn
Must hold a high school diploma or equivalent
Positive, friendly attitude, along with a customer service mentality
Enjoy working in a fast-paced environment
Team player
Must have a valid driver's license
Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local laws.
Auto-ApplyCustomer Experience Representative
Call center agent job in New Gloucester, ME
Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future.
And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team.
As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations.
REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers.
You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit.
GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.
Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
Auto-ApplyCustomer Service Representative
Call center agent job in Buxton, ME
Waltz & Sons Propane
(a part of the Eastern Propane & Oil family)
CUSTOMER SERVICE REPRESENTATIVE
Buxton, ME - Full-Time
About our energy
Family owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a gold level status for Veteran friendly employers. We've been voted as one of New Hampshire's "Best Places to Work" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you're part of a supportive and family focused culture.
Why choose Eastern?
Extensive benefits including 100% paid insurance options
Matched 401(k) options
Employee & family fuel discounts for your home
State of the art Training Center
3.5 Weeks paid time off + 7 paid holidays
Veteran's Day paid holiday for active military and veterans
Opportunity for growth
Complimentary coffee, snacks, and Thanksgiving turkey
Shortened summer hours - full pay, shorter days
Wellness reimbursement (gym, exercise classes, and more)
Tuition reimbursement
Additional voluntary benefits
Pet insurance
About this opportunity
This non-safety sensitive position is responsible for efficiently providing solutions to customer questions, concerns and inquiries through a positive and respectful dialogue. Ability to multi-task and effectively manage customer calls and other administrative responsibilities is essential.
What your role will look like
Accurately and appropriately manage and respond to customer questions, concerns and inquiries
Take incoming calls from Technicians/Delivery Drivers and provide servicing and dispatch support
Timely and accurate managing of the service and delivery call scheduling and dispatching.
Provide customer with requested information by using application software or other appropriate means, and assist customer to achieve total satisfaction
Prepare documentation for data entry; perform data entry including entering customer information into computer system, such as charges or credits on customer accounts
Filing of customer documentation in appropriate folders
What you'll bring to this role
Education: Minimum of high school diploma or GED equivalent
Experience operating a multi-line/function phone system
Must possess general knowledge of applicable codes to assist technicians
Apply now to heat up your career at Eastern!
Auto-ApplyCustomer Service Representative
Call center agent job in Portland, ME
US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************
We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.
Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.
Job Description
style="FONT-FAMILY: times new roman,times,serif">Customer Service
Representative
Portland, ME
6+
months
Description
One year current working
experience customer service environment or one year current experience in a Call
Center.
Ability to be a team player
Exceptional customer service
skills
Strong oral and written communications skills
Strong computer
skills
Ability to multi-task
Additional Information
Saikat Ghosh
Senior Technical Recruiter
10 Exchange Place, Suite 1820,
Jersey City, NJ - 07302
Desk: ************** Ext. 7452
Direct: **************
Customer Service Representative
Call center agent job in Candia, NH
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
* One year of office support experience in a customer service role preferred
* High School diploma
* Excellent customer service skills and attitude
* Excellent written and verbal skills
* Proficient with office equipment
* Attention to detail
* Problem-solving
* Computer proficiency - MS Suite
* Typing speed 45WPM
* Professional appearance
* Ability to multi-task in a fast-paced environment
* Bilingual skills a plus
* Occasional overtime as needed
Pay $20.03 - $22.58 per hour
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
Auto-ApplyCSR
Call center agent job in Saco, ME
At Kenco Logistics, you're more than just a team member-you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward-one shipment at a time.
About the Position
The Warehouse Clerk is responsible for reporting, physical inventory, and system audits and for utilizing the inventory and warehouse management systems to prepare and track materials and products in preparation for shipping and receiving demands to meet customer needs. May function as both inventory control and shipping/receiving roles in some facilities.
Functions
Read customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, distributed, and/or shipped.
Checks and prepares order materials for shipping.
May assist in loading shipments.
Maintain shipping and receiving records and order forms.
Create shipping labels and documentation for outbound products including international shipments
Data entry into inventory and warehouse management systems
Perform daily cycle count activities, inventory audits, and prepares inventory reports
Verifies clerical inventory records against physical inventory counts
Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
Ensure facility is inspection ready at all times for SQFI, FDA, and customer needs.
Communicate and report any incidents to supervisor.
Miscellaneous tasks as assigned by Supervisor
Qualifications
Minimum one year experience in a warehouse or distribution environment.
High School Diploma or equivalent preferred.
Basic computer skills
Attention to detail
Pass Background and Drug screen
Competencies
Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Collaborates - Building partnerships and working collaboratively with other to meet shared objectives.
Decision Quality - Making good and timely decisions that keep the organization moving forward.
Optimize Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
Travel Requirements
This position is not expected to travel.
Disclosures
For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy **********************************************************************************
The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Per company policy, all internal job postings expire 14 days from the date they are posted.
Benefits offered:
Medical insurance including HSA, HRA and FSA accounts
Supplemental insurance including critical illness, hospital indemnity, accidental injury
Dental Insurance
Vision Insurance
Basic Life and Supplemental Life
Short Term and Long Term Disability
Paid Parental Leave
401(k)
Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
Employer Paid Holidays- 10 days
Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.
Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.
Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal' posting.
***************************
For California residents please enter or copy/paste the address below into your address bar
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy.
**********************************************************************************
Auto-ApplyCustomer Service Representative
Call center agent job in Portland, ME
Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.
LoanMax Title Loans offers their employees:
Competitive Salaries
Paid Holiday
Vacations
Paid on the Job Training
Full Time Positions- Monday to Friday 10am to 6pm
with a rotating Saturday schedule of 9am to 3pm
Best of all Never Work on Sundays!
Job Requirements
General:
Must be Able to Work Full Time
Great attitude
Excellent Communication Skill
Detail Oriented
Education:
Must have a High School Diploma
Work Experience:
Previous Customer Service Experience
Computer and Data Entry Experience
Personal:
We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity
.
About Us:
LoanMax Title Loans is one of America's most respected title loan companies. LoanMax Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide.
Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect.
Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent.
Must be able to pass a company background screening, including a credit, criminal and background check.
Auto-ApplyCustomer Service Representative
Call center agent job in Brunswick, ME
“Turn Great Service Into Great Earnings" - Competitive Hourly Pay Plus Commission!”
Company: Dead River Company Job Type: Full-Time/onsite
Join the Dead River Company team! We're looking for a dependable, customer-focused Customer Service Representative to perform a variety of administrative and computer-related responsibilities. This position plays a key role in ensuring customer satisfaction, supporting company goals, and maintaining a positive and efficient work environment. As a Dead River Company ambassador, you'll exemplify our core values every day.
Key Responsibilities:
Courteously answer incoming calls and assist walk-in customers with professionalism and care.
Utilize the ADDS E3 system for customer account setup, maintenance, and record updates.
Perform data entry and administrative tasks related to:
Inventory control
Accounts payable and receivable
Posting and payment processing
Price change administration and bank deposits
Develop and maintain thorough knowledge of company products, services, and delivery schedules.
Participate enthusiastically in annual market objectives, promotional programs, and contests.
Support team members by cross-training and providing assistance as needed.
Perform general office duties such as filing, photocopying, and document shredding.
Assist with special projects and additional duties as assigned.
Experience:
Minimum of one year of customer service experience preferred.
Experience with computer systems and data entry is a must.
Education:
High school diploma or equivalent preferred.
Key Attributes:
Dependable and punctual
Strong communication and active listening skills
Accurate, organized, and detail-oriented
Able to focus and multitask in a dynamic environment
Courteous demeanor and professional appearance
Flexible to work seasonal overtime
Problem-solving and troubleshooting skills
Adaptable to change and continuous improvement
Working Relationships:
This position interacts directly with customers both in person and over the phone, requiring excellent interpersonal and problem-solving skills. Collaboration with other employees and departments is essential to ensure smooth operations and customer satisfaction.
Decision-Making:
The Customer Service Representative acts as a trusted advisor to customers, resolving common issues such as billing or delivery inquiries. Complex issues are referred to the appropriate department head for resolution.
Why Work for Dead River Company?
At Dead River Company, we're committed to supporting our employees and providing opportunities for growth in a respectful, team-oriented environment. Join us in serving our customers and communities with integrity, dependability, and excellence.
Customer Service Representative
Call center agent job in Haverhill, MA
Job Description
Overview: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers in the service department, providing exceptional service and support. You will be responsible for addressing customer inquiries (scheduling and payments), resolving issues, and ensuring a positive experience. The ideal candidate will possess strong communication skills and a passion for helping others.
Responsibilities
Provide outstanding customer service through various channels including phone, email, and in-person.
Assist customers with inquiries regarding appointments and services.
Conduct outbound calling to follow up on customer requests or concerns.
Analyze customer needs and provide tailored solutions.
Maintain accurate records of customer interactions and transactions through data entry.
Collaborate with team members to improve service delivery and customer satisfaction.
Communicate effectively in English, ensuring clarity and professionalism in all interactions
Bilingual or multilingual is preferred.
Skills
Proven experience in customer service or customer support roles.
Strong ability to communicate clearly and effectively, both verbally and in writing.
Proficiency in data entry and familiarity with office software applications.
Ability to analyze information and resolve issues efficiently.
Experience with outbound calling is a plus.
A positive attitude with a strong commitment to providing excellent service.
Ability to work collaboratively within a team environment while also being self-motivated.
Join us in delivering exceptional service that makes a difference!
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
401(k) matching
Vision insurance
Customer Service Rep
Call center agent job in Westbrook, ME
Customer Service Representative Job Description
Calling all foodies with a passion for supporting Maine & Northern New England's top restaurants! The Customer Service Representative will interact with Native Maine's customers every day by taking orders and addressing inbound customer inquiries.
This position will make use of a comprehensive online ordering system, and staff a busy phone system. We have a casual office environment. The position is office-based. There is one Saturday shift per month on a rotating basis, as Native Maine is a 24-7 business, operating 362 days per year in support of the region's hospitality industry.
RESPONSIBILITIES:
• Provide informative and responsive service to our highly valued wholesale customers.
• During the day, provide live responses to customers during a high volume of incoming calls.
• Receive telephone calls, emails, and voicemail orders that require immediate follow-through to ensure real-time delivery schedules are met.
• Manage special requests and problem solve with customers using the highest levels of
professionalism.
• Manage outbound communications regarding all aspects of product delivery including: product backorders, delivery delays (if/when applicable), and product substitutions.
• Assist outside sales and inside operations staff with varying special projects.
• Provide ultimate service and always meet the requirements of our customers.
• Answering inbound customer calls (keying orders, submitting credits and special orders, searching for information on ETA of delivery) and solving problems by closely working with Sales, Shipping, Purchasing, and Finance.
• Make outbound calls as assigned to fill in the downtime between incoming calls.
• Other duties as assigned.
SKILLS REQUIRED:
• Maintains composure under high volume.
• Strong aptitude to juggle multiple, detailed tasks simultaneously.
• Meet deadlines
• Communicate effectively with internal and external customers
• Pleasant and professional phone manner
• Extensive data entry
• Computer proficiency to include Microsoft Office & Google Workspace suite of products.
• Ability to use basic office equipment: multi-line phone, shared drive documents, team chat functions, scanner, 10-key.
• Enjoy speaking with those who love high-quality food.
• Above average speed and accuracy in computer order entry while talking with customers.
• Excellent command of the English language.
• Willingness to be flexible and upbeat.
• Ability to prioritize and manage a constantly changing demand.
• This position is a first shift, full-time, 40 hours per week Tuesday through Saturday with a Saturday rotation every four weeks.
• Provide solutions to client/customer and contribute to continuous improvement initiatives.
EDUCATION AND EXPERIENCE:
High school diploma or equivalent.
Customer service experience required.
Competitive pay based on experience and ability.
BENEFITS:
Paid Time Off
Medical with a Generous Employer Contribution
401k Retirement Plan
Employer Paid Short Term Disability
Dental
Vision
Life
Many other insurance options
Employee purchase program; buy food from Native Maine at cost!
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Auto-ApplyMedical Equipment Setup, CSR
Call center agent job in Falmouth, ME
This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.
Job Responsibilities:
Performs CPAP/RAD setups in a timely and professional manner
May also perform setup of oxygen equipment and other DME in patients' homes as well
This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
Cleans rental equipment when returned to the center, in accordance with policies and procedures
Maintain cleanliness and organization of warehouse/storage area
Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
Monitors md INR Compliance report and follows up with non-compliant patients
Manage the center's oximetry process
Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
Responsible for participating in on-call responsibilities for the center
The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
Represents the company through professional personal appearance, patient care activities
May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
Requires use of personal vehicle and a valid driver's license
#DD
Medical Equipment Setup, CSR
Call center agent job in Falmouth, ME
This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.
Job Responsibilities:
Performs CPAP/RAD setups in a timely and professional manner
May also perform setup of oxygen equipment and other DME in patients' homes as well
This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
Cleans rental equipment when returned to the center, in accordance with policies and procedures
Maintain cleanliness and organization of warehouse/storage area
Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
Monitors md INR Compliance report and follows up with non-compliant patients
Manage the center's oximetry process
Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
Responsible for participating in on-call responsibilities for the center
The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
Represents the company through professional personal appearance, patient care activities
May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
Requires use of personal vehicle and a valid driver's license
#DD
CSR
Call center agent job in Amesbury Town, MA
Hot job opening, fresh out of the Oven!
We are happy that you are interested in joining the Domino's team!
Domino's Pizza is the world leader in pizza delivery. We operate over 10,300 stores in over 70 countries and we are continuously growing!
In our stores, team members learn about business, management and what it takes to succeed.
We have a rich history of growth and development-from-within-culture. The possibilities are endless at Domino's!
Are you committed to excellence? Are you serious about having fun? Then this is the job for you!
What are you waiting for? APPLY NOW!
Imagine yourself with a job that has flexible hours, competitive pay and a fun environment! We are looking for Customer Service Representatives at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers. We are looking for people with positive personalities and a lot of energy. Candidates must be a minimum of 16 years old.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Call center agent job in Portland, ME
US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.
Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.
Job Description
style="FONT-FAMILY: times new roman,times,serif">
Customer Service
Representative
Portland, ME
6+
months
Description
One year current working
experience customer service environment or one year current experience in a Call
Center.
Ability to be a team player
Exceptional customer service
skills
Strong oral and written communications skills
Strong computer
skills
Ability to multi-task
Additional Information
Saikat Ghosh
Senior Technical Recruiter
10 Exchange Place, Suite 1820,
Jersey City, NJ - 07302
Desk: ************** Ext. 7452
Direct: **************
Customer Service Representative
Call center agent job in Candia, NH
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $20.03 - $22.58 per hour
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
Auto-Apply