Call center agent jobs in Los Lunas, NM - 124 jobs

Are you passionate about providing top-notch service and ensuring vehicles are rental-ready? As a Customer Vehicle Service Agent at SIXT, you'll play a vital role in delivering exceptional customer experiences for clients from around the globe. Your responsibilities will include meticulously documenting vehicle conditions, perform thorough cleaning and maintenance, and identify any damage. Look forward to numerous development opportunities with an hourly rate of $17.75. YOUR ROLE AT SIXT You ensure every vehicle is spotless and rental-ready by cleaning, polishing, and performing basic maintenance checks, from fluid levels to tire pressure, ensuring a premium customer experience You inspect incoming vehicles for damage, manage service alerts, and coordinate with the team to address any maintenance needs, keeping the fleet in top condition You keep the lot organized for smooth traffic flow, tagging vehicles for maintenance, and ensuring cars are moved to the proper locations efficiently You assist customers with a friendly welcome, check vehicles for belongings, and handle questions about returns, charges, or additional services, providing clear and accurate information You shuttle cars between locations, dealerships, and car washes, making sure vehicles are always where they need to be and ready for the next rental YOUR SKILLS MATTER Education & Experience You have a high school diploma or GED and at least 1 year of experience in vehicle service or a related field. Experience in car rental, automotive maintenance, or dealership services is preferred Communication Skills You have strong verbal communication abilities, allowing you to interact effectively with customers, coworkers, and management, ensuring a smooth and pleasant experience for all Attention to Detail You can discreetly check vehicles for any damage, verify fuel levels, and accurately document findings, maintaining the quality and safety of the fleet Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship Work Hours & Conditions You can work 40 hours per week, including day or evening shifts, and are comfortable working outdoors in all types of weather conditions. You are also physically able to move in and out of vehicles throughout your shift Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays Employee Assistance Program Access support whenever needed through our Employee Assistance Program Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Answer various member inquiries and questions regarding the products and services offered. Communicate with members primarily via telephone however some communications by fax, mail, or other electronic channels are required. Essential Functions Answering inbound calls and assisting members who have particular inquiries or questions. Effectively deal with upset members and resolve member requests and questions promptly, courteously, and professionally. Explain credit union policies and procedures to members as required. Complete help desk tickets or paperwork with the appropriate department as necessary to expedite members' requests. Promote and deliver a full range of products and services. Explain the features and benefits of credit union products and services. Process basic member requests received such as but not limited to: account transfers, wire transfers, loan payments, loan applications, check orders, debit card orders, statement requests and stop payments. Perform account file maintenance received by members via phone, fax or by other electronic channels. Keep up to date with changes related to credit union policies, procedures, products, and services by reading intranet, e-mails, and other documentation provided. Other duties as assigned. Non-essential Functions Other duties as assigned. May perform a variety of miscellaneous tasks including typing, filing, computer input, scanning of documents & answering the telephone. Expectations Provide courteous and professional service by establishing positive and supportive relationships with internal and external members. Knowledge of federal and state laws, regulations pertaining to the financial industry. Good verbal and oral communication skills, fast and correct typing, ability to create grammatically correct responses without spelling errors. Problem solves and provides logical solutions or alternatives. Ability to make efficient use of resources Building the interest of members in the products and services offered by our organization. Maintain monthly/weekly call volume as established by the MRC manager. Ensure the Credit Union's professional reputation is maintained and conveyed. Requirements Education: High school graduate or equivalent Experience: Minimum 1-year experience in a financial institution as a teller or member services representative. Knowledge, Skills, Abilities: Must communicate effectively with members, supervisors, and co-workers. Perform minor math calculations and demonstrate accuracy, attention to detail, proficient member service skills, and work with a cooperative team spirit. Ability to work in a changing environment, identify member financial needs and deal with stressful situations. Must work effectively in high-traffic positions with heavy workloads while displaying a professional attitude. Salary Description $18.00/hour

Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign is looking for a Customer Care Representative. This exciting new role would be part of a culture that is helping to improve lives every day through digital dentistry. The Customer Care Representative should interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions for Align products. Receive customer requests through phone, email, chat and SMS, validates customer account, support, and document interactions in the CRM database. Ensure appropriate resolution and/or escalation to the correct team in case needed. Handle requests such as but not limited to general inquiries, orders / product status, order processing, update of account and systems management, initial product diagnostic and / or equipment replacement, return process and credits requests. Comply with the established Quality guidelines for the business. Accountable to review and complete all courses required in the Quality Management System (QMS). Adhere to Company Quality Policy. This role will be part of Align Technology goal to deliver the next generation of clear aligners (Invisalign) to our customers. We would love for you to join a fun and cutting-edge technology company that has helped create millions of smiles. Role expectations * Adapt to Customer Advocacy culture and responsibilities defined on the WIs and SOPs. * Be responsible to handle all customer interactions with professionalism and within the defined response timeframe. * Follow up on their cases until proper resolution. * Document all interactions including all details required in the correspondent CRM. * Report complaints and product safety. * Achieve a consistent performance considering all KPIs requirements. * Comply on deadlines on LMS courses.

Nusenda Credit Union is dedicated to excellent member service and we pride ourselves as being a top workplace. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. Thank you for your interest in joining the Nusenda team! Nusenda Credit Union is gearing up for a special project and as a result our Call Center is seeking temporary employees to support! This special project involves enhancing our products provided to members and providing top-notch customer service. We are on the lookout for member-oriented Call Center Representatives to join us for a 3-month temporary assignment, with the potential to become a full-time employee after the 3-month temporary assignment. What you'll do doing this 3-month period: Assist existing and potential members with telephone requests. Responsible for servicing members and potential members in a call center environment via phone calls. Provide quality service on transactions and problem resolution. Provide basic guidance for online and mobile banking navigation, including payment portal needs. Answer questions regarding services and products to resolve problems. Identify opportunities to educate members on appropriate services that align with financial needs. Maintain compliance with regulations, policy, controls, and security procedures. What you'll need: One to three years of customer service experience, call center experience preferred. High school education or GED. Key Skills and Experience: Effectively communicate with members appropriately in person, email etc. Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service. Knowledgeable in Microsoft Office and all internal systems. Ability to adapt quickly to change and proactively communicate. Call Center Hours of operation are: Monday-Friday 7:30am-6:00pm Saturday 8:00-3:00pm Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Full-time Description Job Title: Customer Engagement Specialist Department: Customer Engagement Department Reports to: Customer Engagement Manager The Customer Engagement Specialist (CES) is responsible for providing engaging, positive, and professional service excellence for internal and external customers. Leveraging innovative methods to enhance the customer service experience through proactive solutions, the CES is a knowledgeable resource in essential account maintenance and general issue resolution. This role actively participates in building a strong values-based culture within the department and across the organization. Essential Functions: Perform customer-focused service by researching, resolving and responding to general operational and billing inquiries from producers, policyholders and other departments. Leverage innovative technology to engage with customers and provide services for essential policy and billing account maintenance. Continually seek to gain knowledge from internal support departments to enhance service for external customers and resolve any issues promptly. Collaborate with agents, policyholders and supporting departments to actively listen and understand the needs of the customers to maintain proficient policy and billing records. Advocate for enhancing the customer experience by making suggestions to leadership that improve workflows, processes, and interactions with customers. Maintain positive and professional client relationships while handling concerns that arise, such as, difficult policy service inquiries, collection of past due balances, preparing accounts for collection, and handling of deductible disputes. Accurately complete account reconciliations, to provide information to internal and external stakeholders. Analyze and resolve systematic errors in disbursements of audited premium and billing distributions. Actively participate in building and maintaining a strong values-based culture for the department and across the organization. Job Qualifications Education: High School Diploma or equivalency required. Associate's degree from an accredited college or university in a related field preferred. Experience: 1-3 years of experience in customer service or general office support. Experience in billing and collections setting strongly preferred. Required Skills/Abilities: Excellent verbal and written communication skills with strong background in customer service a must. Good organizational, time management and multitasking abilities. Strong attention to detail with accuracy. Must be flexible, self-directed and have the ability to handle changing priorities and manage time efficiently. Ability to work independently as well as with a team. Ability to identify problems and recommend solutions. Specialized Knowledge, Licenses, etc.: MS Office (Word, Excel, PowerPoint, Outlook) Guidewire experience preferred Values and Mission: Adheres to New Mexico Mutual's values and mission by demonstrating Service Excellence, Trust, Ownership, One Team and Boldness in thought and action. Positive Attitude: Develops and maintains positive working relationships with team members, customers, co-workers and management by demonstrating effective communication and collaborative skills. Working Conditions: NEW MEXICO MUTUAL maintains general office conditions with light physical demands. Employees of NEW MEXICO MUTUAL adhere to all safety rules and regulations including building security. Employees participate in ensuring safe and efficient operating conditions that safeguard employees and facilities. NEW MEXICO MUTUAL maintains a drug free environment; drug testing prior to employment as well as upon a work-related accident. Exposure to VDT screens.

Nusenda Credit Union is dedicated to excellent member service and we pride ourselves as being a top workplace. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. Thank you for your interest in joining the Nusenda team! Nusenda Credit Union is gearing up for a special project and as a result our Call Center is seeking temporary employees to support! This special project involves enhancing our products provided to members and providing top-notch customer service. We are on the lookout for member-oriented Call Center Representatives to join us for a 3-month temporary assignment, with the potential to become a full-time employee after the 3-month temporary assignment. What you'll do doing this 3-month period: * Assist existing and potential members with telephone requests. * Responsible for servicing members and potential members in a call center environment via phone calls. * Provide quality service on transactions and problem resolution. * Provide basic guidance for online and mobile banking navigation, including payment portal needs. * Answer questions regarding services and products to resolve problems. * Identify opportunities to educate members on appropriate services that align with financial needs. * Maintain compliance with regulations, policy, controls, and security procedures. What you'll need: * One to three years of customer service experience, call center experience preferred. * High school education or GED. Key Skills and Experience: * Effectively communicate with members appropriately in person, email etc. * Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service. * Knowledgeable in Microsoft Office and all internal systems. * Ability to adapt quickly to change and proactively communicate. Call Center Hours of operation are: * Monday-Friday 7:30am-6:00pm * Saturday 8:00-3:00pm Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Call Center Representative REPORTS TO: Call Center Supervisor SUPERVISES: N/A JOB STATUS: Non-Exempt JOB GRADE 8: $19.51 Starting Hourly Rate (which includes a $1 per hour pay differential) works on-site. Remote work is not available at this time. JOB SUMMARY: This employee will provide initial member contact for all in-bound calls through the public-access numbers. The representative will handle all member questions on outlined topics and will also act as a switchboard to forward calls specific for one employee or out of required job knowledge or access levels. Duties/Responsibilities: Promptly answer inbound phone calls and provide professional, single-stop service to members in need of account information and willingness to solve member questions and issues. Represent the Credit Union to the members in a courteous and professional manner and provide prompt, efficient and accurate service in the processing of transactions. Perform routine transactions, including but not limited to ordering checks and ATM/debit cards, processing deposits, withdrawals, and loan payments, and transfers. Recommend State ECU products and services to meet member needs. Accurate posting of phone transactions. Mail receipts, account maintenance forms, account summaries and official checks to members as indicated by policy and procedure. Provide by telephone, general, and specific service-related information concerning Credit Union services or policies. Respond to member's requests, problems, and complaints, and/or directs them to the proper person for specific information and services. Provide members with all necessary information for membership and service/maintenance existing accounts. Research accounts for deposit, withdrawal, and loan payment discrepancies. Assist members in balancing their accounts. Research and resolve member account problems. Assist members with the proper completion of payroll deduction and direct deposit forms. Set up payroll distribution amounts. Comply with all policies and procedures and all regulatory requirements including but not limited to USA Patriot Act, BSA, OFAC, CIP, Member Due Diligence, and Reg J. Performs other duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills are necessary. Must have knowledge of office machines and equipment and be able to type. Patience, tact, enthusiasm and positive attitude toward the members and general public. Education/Experience: A minimum of 12 months credit union experience or related experience is required. Must be a graduate of an accredited high school or have the equivalent of a high school diploma (G.E.D. certificate). General Requirements: Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to: Works in a safety conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace. Adheres to policy on Drug Free Workplace. Complies with company policies and procedures and local, state and federal regulations. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to access and navigate each department at the organization's facilities. State Employees Credit Union offers a highly competitive benefits package Applications must be received by Human Resources State Employees Credit Union of New Mexico is an Equal Opportunity Employer Equal Opportunity Employer, including disabled and veterans.

Job DescriptionJoin Our Team of Caregiving Superheroes! Hey there! Were not your average caregiving service were a warm, supportive team on a mission to bring comfort, joy, and companionship to those who need it most. If youve got a big heart and love helping others, wed love for you to join us as an In-Home Caregiver! What Youll Do: Help clients with daily care like grooming, dressing, and meal prep always with kindness and a smile. Keep their homes cozy and organized. Offer companionship and support whether its sharing stories or heading out to appointments. Be attentive and communicate any changes or concerns with our team. What Youll Need: Must be 18+ with a valid drivers license, reliable transportation, and auto insurance. High school diploma or GED. Caregiving experience is a plus (but a caring heart matters most!). Perks & Benefits: Daily and flexible scheduling. Ongoing training and support. A fun, friendly team that feels like family. The chance to make a real difference every single day. Ready to put your compassion into action? Apply today and become part of something truly special!

*Must be Bilingual, speak, English -Spanish to apply* The Customer Experience Specialist handles helping the development of the telemarketing team as well as interfacing with customers via inbound calls, outbound calls, or through emails depending upon situational requirements. This position provides coaching for CSR's to ensure KPI's are being met as well as providing customer service support for existing, new, and potential customer needs. Essential Functions/Core Responsibilities Ensure service delivered to our customers meets Key Performance Indicators (KPI's) Coach and mentor agents; probe for understanding, use decision -support tools and resources to ensure departmental goals are met Listen attentively to agent needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the agents to ensure departmental goals are being met Maintain basic knowledge of Solar Works Energy's products and services Schedule appointments for customers with Solar Works Energy Experts Participate in activities designed to improve customer satisfaction and business performance May offer additional products and/or services Appropriately notating accounts as required May respond to customer inquiries by sending them published materials or other relevant information via email Job Type: Full -time Salary: $35,000.00 - $45,000.00 per year Schedule: Monday to Friday Reliably commute or planning to relocate before starting work (Required) Additional Information Solar Works is a Panasonic Elite Installer and ranked as the fastest growing solar company in the Southwest. Our unique strategy of building people to be expert marketers, sales professionals and sales leaders puts professionals in a place to have a career experience that is highly unique from the rest of the marketplace. Together we are committed to creating a company of excellence, and we understand that comes from the caliber of people we hire. Come meet with our executive team and we'll show you how this organization can impact your life in a way that no other company can! Requirements Candidate Profile * High school diploma or GED with six to twelve months of relevant experience preferred 6 months of management or coaching experience Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi -tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast -paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Benefits Dental insurance Flexible schedule Health insurance Paid time off

Full-time Description Job Type: Full-time Customer Service Representative Schedule: 4- 10-hour shifts, Monday-Sunday (varies), with 3 days off About Us: Join the dynamic team at Petroglyph Animal Hospital, where no two days are the same! We are a high-energy, fast-paced veterinary clinic with seven skilled veterinarians committed to providing top-tier care. We handle everything from routine check-ups to urgent emergency medicine, and we pride ourselves on our compassionate approach, attention to detail, and dedication to excellence in patient care. Job Description: We're seeking an active and energetic individual to be our frontline representative. As a Customer Service Representative, you'll be the first point of contact for clients, handling: Warm and professional greetings for clients and their pets Management of our busy appointment calendar and integrated platforms Responses to inquiries via phone and email about our services and procedures Assistance with check-ins, check-outs, and payment processing Maintenance of a clean and organized reception area Qualifications: Exceptional customer service skills with a friendly and energetic demeanor Strong communication and interpersonal abilities Ability to thrive in a fast-paced, dynamic environment Keen attention to detail and accuracy Flexibility for variable shifts, including weekends and evenings Previous experience in the medical or veterinary field is a plus, but not required Why Join Us? Be a part of a rewarding environment where you'll play a vital role in emergency and routine care, making a tangible difference every day. Your pet our team we've got this! Fully-paid medical, dental and vision plans 401(k) plan with matching employer contribution Flexible spending account with yearly employer contribution Paid Time off and sick leave Differential pay on weekends Great pet care benefits Teamwork, learning opportunities and career growth Salary Description $16-$18/hour with 90-day and yearly review

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Albuquerque, NM, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Albuquerque, NM! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling/patient arrival Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Now Accepting Applications for Part Time/ Full Time Customer Service. Our Customer service representatives are the face of Golden Crown Panaderia From making drinks and serving cakes to delivering food and helping; these menu experts can tell you everything about our bakery items, Beverages,Pizzas, Sandwiches and Salads. As a Customer service representative you are in charge of welcoming customers, taking their orders, helping them have a great experiences, As a Customer service representative, it's up to you among other tasks to: Ring up orders quickly and accurately. Know our menu. Help customers with questions or requests. Deliver excellent customer service in every circumstance. Convey energy, warmth, and a passion for good eating. Step in and support your manager and team. This opportunity is for you if: You enjoy people and have great communication skills. You want to be part of a fun, energized team that works hard and laughs often. You like the hustle and bustle of the hospitality industry. You're committed to health and food safety. You're at least 16 years of age. You are passionate about our Guiding Values and Behaviors: Warmth for guests: Making people smile Bold thoughts, taking risks Own it: Finding solutions and taking initiative Win together: Working (and winning) as a team Inspire and celebrate: Having fun and celebrating success Rooted in respect: Seeing the best in others Main Responsibilities of a Customer Service Representative Serves customers by providing all necessary service and product information. Resolves service and product problems. Ensures customer satisfaction and pleasant user experience. Customer Service Representative Job Description We are looking for an experienced and seasoned customer service representatives who will always be on top of their performance and make a contribution to the overall excellence of our customer service. Customer service representative is the first line of contact with the customers for any business. So, that means that we need a person who fully understands the importance of this job and is willing to show all the dedication needed. Customer service is important for building trust with customers, so our perfect candidate must have great organizational and communication skills. A perfect candidate that we have in mind must be creative, organized, and highly skilled in processing customer adjustments. By analyzing customer needs and collecting customer information, our customer service representative recommends potential services and products to management. By accomplishing related results, our top-quality candidate contributes to the team effort. We describe our Bakery as “Fast Paced, & Fun” We are looking for someone to join our team for Weekends! We are famous for our bizcochitos, Bread, Empanadas & home made Pizza dough! Day to Day duties include but are not limited to: Excellent guest service, making coffees, tossing & topping world class pizzas, making fantastic sandwiches, slicing bread, learning all about bread, prep work, cleaning duties & cookies. We will be serving beer & wine soon. (Company will provide details at time of service start) 21+ Not required. Responsibilities of a Customer Service Representative Answers service and product questions to inform customers. Recommends other services and products based on the known information. Records account information to open customer account (Perks Club). Updates account information. Maintains customer records. Resolves service and product problems. Clarifies customers' complaints. Determines the cause of the problem. Provides adequate solutions to problems according to the policy. Customer Service Representative Job Requirements Multitasking Analyzing information Resolving conflict Phone skills Listening Documentations skills Market Knowledge Problem-solving Quality focus Communication skills Product knowledge Customer service Supplemental pay Tips

Innovative, well-established service company is seeking an honest, motivated, and career-minded individual to join our team as a Customer Service Representative / Dispatcher. The CSR/Dispatcher serves as the central communication hub between customers, technicians, and vendors. This role manages inbound service requests, schedules and dispatches work orders, tracks marketing sources, performs follow-ups, and ensures that every customer receives exceptional service. The CSR/Dispatcher plays a key role in supporting daily operations, technician efficiency, and customer satisfaction. Duties & ResponsibilitiesCustomer Communication & Support Receive inbound customer calls, emails, web requests, and messages. Respond promptly, professionally, and courteously to all customer inquiries and service needs. Diagnose basic issues, troubleshoot common problems, and provide accurate solutions. Handle customer complaints with empathy and work toward resolutions aligned with company standards. Make customer follow-up calls to confirm satisfaction and gather feedback. Perform customer surveys to support service improvement initiatives. Escalate complex or unresolved issues to supervisors with timely communication. Scheduling & Dispatching Receive incoming service call requests and create work orders. Schedule, route, and communicate with technicians to meet customer requirements. Assign work orders based on urgency, technician skillset, and availability. Monitor technician status throughout the day and adjust scheduling as needed. Provide technicians with real-time updates, notes, and changes. Marketing & Administrative Support Track advertising and lead sources to support marketing analytics. Assist with direct mail efforts and other marketing campaigns. Perform clerical tasks including data entry, filing, copying, and documentation. Support both the service and marketing teams through accurate recordkeeping and task execution. Recordkeeping & System Accuracy Maintain detailed customer records and job data in ServiceTitan. Ensure accuracy in all notes, tags, job statuses, and follow-up details. Confirm completed job information and support billing accuracy. Product & Service Knowledge Develop a strong understanding of company services, pricing, and processes. Stay updated on service changes, promotions, and new offerings. Provide accurate information to customers, vendors, and technicians. Team Collaboration & Standards Follow established call center and dispatch guidelines to ensure consistent service quality. Participate in ongoing training to improve customer service skills and product knowledge. Collaborate with technicians, managers, and leadership to support efficient operations and exceptional customer experience. Required Skills & Abilities Excellent verbal and written communication skills. Strong problem-solving and decision-making abilities. Empathy, patience, and the ability to remain calm under pressure. High attention to detail and strong organizational skills. Ability to adapt in a fast-paced, constantly shifting environment. Proficient with computers; familiarity with ServiceTitan is a plus. Ability to work flexible schedules, including evenings or weekends if needed. Education & Experience High school diploma, GED, or equivalent required. Customer service, call center, dispatching, or service industry experience preferred. Knowledge of plumbing, drain service, or home services is a plus but not required. Additional Eligibility Requirements Valid driver's license. About the Company - Zoom Drain & Sewer Service Zoom Drain & Sewer Service is a fast-growing, progressive, customer-focused service company. We are known for our rapid response times, industry-leading solutions, and commitment to customer satisfaction. Our team operates out of first-class facilities with a strong, supportive work environment. We invest heavily in continuous training and professional development, giving employees clear opportunities for advancement and long-term career growth.

JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING: Orientation and training provided on the job. COMMUNICATION SKILLS: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS/SKILLS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eye and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of the pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. PUSHING: Pushing is performed to move trays which are placed in dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a 7.5 pounds to push. Trays may also be pulled. Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrist. Workers must manipulate a pizza peel when removing pizza from the oven, and when using rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and the pizza peel, and pizza boxes. MACHINE. Additional Information All your information will be kept confidential according to EEO guidelines.

Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * 401K retirement with company match * Vacation, paid time off * Company-paid training * Employee discounts for Culligan in-home products * Eligibility for annual recognition and training meetings/events Job Summary Culligan Water is seeking an individual experienced in customer support and relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities * Extensive problem-solving, order processing, and helping to manage customer accounts * Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for purposes of scheduling additional services or offering maintenance plans * Refer unresolved customer grievances to designated departments for further investigation Qualifications * High school diploma or GED * Strong time management and project management skills * Proficient in Microsoft Office (word, excel, outlook) * Excellent communication skills, both written and verbal * Prior customer service experience preferred About Culligan As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $20.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Back to results Customer Vehicle Service Agent Branches & Operations Full-time Albuquerque, NM, United States Apply now Apply now Are you passionate about providing top-notch service and ensuring vehicles are rental-ready? As a Customer Vehicle Service Agent at SIXT, you'll play a vital role in delivering exceptional customer experiences for clients from around the globe. Your responsibilities will include meticulously documenting vehicle conditions, perform thorough cleaning and maintenance, and identify any damage. Look forward to numerous development opportunities with an hourly rate of $17.75. YOUR ROLE AT SIXT * You ensure every vehicle is spotless and rental-ready by cleaning, polishing, and performing basic maintenance checks, from fluid levels to tire pressure, ensuring a premium customer experience * You inspect incoming vehicles for damage, manage service alerts, and coordinate with the team to address any maintenance needs, keeping the fleet in top condition * You keep the lot organized for smooth traffic flow, tagging vehicles for maintenance, and ensuring cars are moved to the proper locations efficiently * You assist customers with a friendly welcome, check vehicles for belongings, and handle questions about returns, charges, or additional services, providing clear and accurate information * You shuttle cars between locations, dealerships, and car washes, making sure vehicles are always where they need to be and ready for the next rental YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED and at least 1 year of experience in vehicle service or a related field. Experience in car rental, automotive maintenance, or dealership services is preferred * Communication Skills You have strong verbal communication abilities, allowing you to interact effectively with customers, coworkers, and management, ensuring a smooth and pleasant experience for all * Attention to Detail You can discreetly check vehicles for any damage, verify fuel levels, and accurately document findings, maintaining the quality and safety of the fleet * Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Work Hours & Conditions You can work 40 hours per week, including day or evening shifts, and are comfortable working outdoors in all types of weather conditions. You are also physically able to move in and out of vehicles throughout your shift * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now! Postet on 02.01.2026 # REF25479H * LinkedIn * Instagram * Whatsapp * Copy link Share this job offer

Answer various member inquiries and questions regarding the products and services offered. Communicate with members primarily via telephone however some communications by fax, mail, or other electronic channels are required. Essential Functions * Answering inbound calls and assisting members who have particular inquiries or questions. Effectively deal with upset members and resolve member requests and questions promptly, courteously, and professionally. Explain credit union policies and procedures to members as required. Complete help desk tickets or paperwork with the appropriate department as necessary to expedite members' requests. * Promote and deliver a full range of products and services. Explain the features and benefits of credit union products and services. * Process basic member requests received such as but not limited to: account transfers, wire transfers, loan payments, loan applications, check orders, debit card orders, statement requests and stop payments. Perform account file maintenance received by members via phone, fax or by other electronic channels. * Keep up to date with changes related to credit union policies, procedures, products, and services by reading intranet, e-mails, and other documentation provided. Other duties as assigned. Non-essential Functions * Other duties as assigned. May perform a variety of miscellaneous tasks including typing, filing, computer input, scanning of documents & answering the telephone. Expectations * Provide courteous and professional service by establishing positive and supportive relationships with internal and external members. * Knowledge of federal and state laws, regulations pertaining to the financial industry. * Good verbal and oral communication skills, fast and correct typing, ability to create grammatically correct responses without spelling errors. * Problem solves and provides logical solutions or alternatives. * Ability to make efficient use of resources * Building the interest of members in the products and services offered by our organization. * Maintain monthly/weekly call volume as established by the MRC manager. * Ensure the Credit Union's professional reputation is maintained and conveyed. Requirements Education: High school graduate or equivalent Experience: Minimum 1-year experience in a financial institution as a teller or member services representative. Knowledge, Skills, Abilities: Must communicate effectively with members, supervisors, and co-workers. Perform minor math calculations and demonstrate accuracy, attention to detail, proficient member service skills, and work with a cooperative team spirit. Ability to work in a changing environment, identify member financial needs and deal with stressful situations. Must work effectively in high-traffic positions with heavy workloads while displaying a professional attitude.

The Customer Experience Specialist handles helping the development of the telemarketing team as well as interfacing with customers via inbound calls, outbound calls, or through emails depending upon situational requirements. This position provides coaching for CSR's to ensure KPI's are being met as well as providing customer service support for existing, new, and potential customer needs. Essential Functions/Core Responsibilities Ensure service delivered to our customers meets Key Performance Indicators (KPI's) Coach and mentor agents; probe for understanding, use decision -support tools and resources to ensure departmental goals are met Listen attentively to agent needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the agents to ensure departmental goals are being met Maintain basic knowledge of Solar Works Energy's products and services Schedule appointments for customers with Solar Works Energy Experts Participate in activities designed to improve customer satisfaction and business performance May offer additional products and/or services Appropriately notating accounts as required May respond to customer inquiries by sending them published materials or other relevant information via email Job Type: Full -time Salary: $30,000.00 - $40,000.00 per year Schedule: Monday to Friday Reliably commute or planning to relocate before starting work (Required) Additional Information Solar Works is a Panasonic Elite Installer and ranked as the fastest growing solar company in the Southwest. Our unique strategy of building people to be expert marketers, sales professionals and sales leaders puts professionals in a place to have a career experience that is highly unique from the rest of the marketplace. Together we are committed to creating a company of excellence, and we understand that comes from the caliber of people we hire. Come meet with our executive team and we'll show you how this organization can impact your life in a way that no other company can! Requirements Candidate Profile * High school diploma or GED with six to twelve months of relevant experience preferred 6 months of management or coaching experience Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi -tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast -paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Benefits Dental insurance Flexible schedule Health insurance Paid time off