Call center agent jobs in Orangetown, NY

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Overview Are you a skilled salesperson looking for a high-earning opportunity in the booming Medicare market? American Central Marketing Group is expanding our Medicare call center team! We're seeking driven, coachable sales reps to become licensed Medicare agents and help seniors choose the right health plans. Whether you're already licensed or looking to get licensed, we provide everything you need to succeed. What We Offer: Hourly pay plus Top-tier commissions: Warm inbound & outbound leads no cold calling Training + Licensing Support (if unlicensed) CRM & Dialer system Career growth into team leads and managers Responsibilities: Make outbound and take inbound calls to Medicare-eligible individuals Educate clients on Medicare Advantage, Med Supp, and Part D options Use our CRM to manage leads and track client interactions Maintain CMS compliance and complete scopes of appointment Enroll clients into plans that meet their healthcare needs Qualifications: Sales experience (phone sales preferred) Health insurance license (preferred, not required) Willing to complete licensing and AHIP certification Strong communicator with the ability to build rapport fast Motivated, coachable, and goal-oriented Schedule: Monday to Friday: 9:00 AM 6:00 PM EST Saturdays optional during AEP (Annual Enrollment Period) Location: In-office in Secaucus, NJ Ready to Join One of the Fastest Growing Medicare Teams in the Country? Apply today and start your journey toward a 6-figure career in Medicare sales. Join us as we strive to provide top-notch service while growing our business. If you are passionate about helping others and have the skills we are looking for, we encourage you to apply! Job Type: Full-time Pay: $18.00 - $20.00 per hour plus commission Opportunity for advancement Expected hours: 40 per week Monday thru Friday 9 am to 5 pm est Benefits: Paid time off Supplemental Pay: Bonus opportunities Commission pay Ability to Commute: Secaucus, NJ 07094 (Required) Ability to Relocate: Secaucus, NJ 07094: Relocate before starting work (Required) Work Location: In person

Job Details Experienced Great Neck, NY Full Time High School or Equivalent $19.85 - $24.80 Hourly None Day Customer ServiceDescription Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. What you'll do: Responsibilities/Duties: Manage calls from patients requiring medical care and provide / gather information needed. Take electronic messages and convey information to respective medical care providers. Screen and transfer calls to the appropriate person/department. Assign pending documents into a patient's chart within the EMR system. Provide excellent customer service. Other duties as assigned by managers and leads. Qualifications Who you are: Qualifications: High school Diploma or equivalent. One year of medical experience. Health care receptionist or call center experience preferred. HIPAA and other Insurance regulations, policies, and procedures. Medical office procedures, policies, practices and medical terminology. Electronic medical systems are a plus, including Athena/Centricity, Medi-Tech and the like. Strong communication skills, verbal and written. Extensive customer service experience. Computer skills, being proficient with Windows based software. Strong problem-solving skills. Ability to represent our organization in a professional manner. What we offer: Excellent growth and advancement opportunities Dynamic environment Access to a diverse network of practitioners Broad infrastructure of tools and programs to enhance the employee experience Competitive Compensation Generous PTO Benefits package: health, dental, vision, 401(k), etc. We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).

Join our dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center. We are looking for motivated individuals who are passionate about providing excellent customer service and have a keen interest in healthcare. Responsibilities: Handle inbound and outbound calls in a professional and courteous manner. Assist patients and healthcare providers with inquiries, appointment scheduling, and medical information. Taking messages for Providers. Document all interactions and maintain confidentiality of patient information in accordance with HIPAA guidelines. Making audit calls. Requirements: High school diploma or equivalent. Proven customer service experience in a call center environment, preferably in healthcare preferred Excellent communication skills, both verbal and written. Ability to multitask, prioritize, and manage time effectively. Bilingual proficiency (English and Russian or English and Spanish). We Offer: Competitive compensation package. Comprehensive benefits including health insurance, retirement plans, and paid time off. Supportive work culture focused on professional development and continuing education. Opportunity to work in a growing field with a focus on improving patient outcomes. Two (2) weeks paid training. Uniforms provided. Working Hours: Monday through Sunday 9am-5pm (rotating weekends). 1 late night shift required weekly. Job Type: Full-time Pay: $17.00 - $20.00 per hour Commensurate with experience Expected hours: 37.5 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid sick time Paid time off Vision insurance Schedule: Evening shift Monday to Friday Weekends as needed Experience: Customer service: 1 year (Preferred) Ability to Commute: Essex County, NJ (Preferred)

Psychology Opportunity - Free Training in Upstate Right, NY* Seeking candidates who are able to a make a long term commitment (minimum 6 months)| Competitive Pay | Flexible Hours | Free Training | Sign-On & Referral Bonuses Are you ready to start a rewarding career in Applied Behavior Analysis (ABA) with no prior experience? Join our team as an Entry-Level ABA Therapist and enjoy competitive pay, flexible hours, and a range of bonuses. This is a great opportunity to make a meaningful difference in the lives of children with Autism while building your career! Perks: Competitive Pay: Earn between $20 - $30 per hour based on experience and performance Flexible Hours: Ideal for students or part-time job seekers choose from afternoon and evening shifts that work with your schedule. Great opportunity for anyone in Education or related fields, as many positions offer afternoon or evening hours. Great role for Teachers, Teachers Assistants, and Paraprofessionals! (No experience needed) Enjoy job security and advancement opportunities in the thriving ABA industry. Ideal for those seeking part-time positions. A fantastic entry point into the field of psychology, providing valuable real-world experience. No prior ABA experience needed; we provide comprehensive training. Responsibilities: Provide one-on-one ABA services to clients, using evidence-based interventions supporting independence and positive behavior. Serve as an integral member of our clinical team, responsible for the direct implementation of skill-building and care plans. Record session data accurately using electronic devices. Foster a positive learning environment for clients and connect with families. Collaborate with families and BCBA Supervisor(s) to enhance treatment effectiveness. Qualifications: High school diploma or equivalent. Willingness to learn and passionate about making a difference for children with Autism. Patience, compassion, and the ability to maintain a calm demeanor in challenging situations. Need to Know: Services will be provided in clients' homes or in community-based locations. All positions start off part-time. Required to take the 40-hour Registered Behavior Technician course. Looking to hire candidates who are willing to make a 6-month commitment to change our clients lives. Ready to leverage your educational skills to help more children? Apply today, join our team, and let your skills in the classroom make a positive impact on the lives of children with Autism.

Bachelor's degree in Human Nutrition or similar Registered Dietitian1+ years of clinical or related experience In-depth knowledge of human nutrition and diseases with focus on pediatrics. Knowledge of technical customer service skills. Knowledge of social media and ability to navigate within the platforms. Basic Microsoft Office software knowledge (e. g. Excel, PowerPoint, Word). Exceptional communication skills, verbally and written. Ability to diffuse difficult situations and meet customer needs. Ability to analyze data and recognize complaint trends that may pose potential risk to the business. Ability to translate clinical/product information for clinicians, patients and families. Ability to probe and ask questions to understand customer concerns. Ability to empathize and care for the customer in a genuine manner. Ability to interact with a diverse group of individuals, ranging from healthcare professionals to patients and families. Ability to work cross-functionally and at all levels of the organization. 5% travel to conferences and other medical and consumer events (1 or 2 per year) is required.

Job DescriptionDescription Call Center Agent Employment Type: Full-Time Reports To: Call Center Supervisor We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a Call Center Agent, you will be the first point of contact for our customers, responsible for answering inquiries, resolving issues, and delivering a high-quality customer experience. The ideal candidate will be empathetic, patient, and proficient in handling a high volume of inbound and outbound calls. Key ResponsibilitiesCustomer Support: Handle inbound and outbound calls professionally and courteously. Answer customer questions, resolve complaints, and provide appropriate solutions in a timely manner. Problem Solving: Identify customer needs and clarify information by conducting thorough problem analysis. Offer alternative solutions when necessary, aiming to achieve first-call resolution. Communication: Maintain a positive, empathetic, and professional attitude toward customers at all times. Escalate unresolved issues to appropriate teams or departments. Product Knowledge: Develop a comprehensive understanding of the company's products, services, and policies. Keep updated on any product or policy changes to ensure accurate information is shared with customers. Documentation: Accurately log all call details, interactions, and customer information into the company's CRM system. Prepare reports or summaries of customer interactions and outcomes. Skills, Knowledge and Expertise High school diploma or equivalent (Bachelor's degree preferred). Strong verbal and written communication skills. Ability to multitask and prioritize in a fast-paced environment. Proficient in using computers, CRM software, and other call center tools. Excellent problem-solving skills and patience. Benefits Comprehensive health, dental, and vision insurance. Paid time off and holidays. Retirement plan with company match. Professional development opportunities. Fun and creative work environment.

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: Performs assigned tasks within established procedures in various phases of the Customer Service Operations. Primary Duties/Responsibilities: Required to utilize multi-screen monitors in the daily processing of customer inquiries. Responds to customer inquiries. Receives inbound calls, makes outbound calls, and handles other methods (such as company websites, chats, email communication) of communication to customers pertaining to customer billing and other issues. Prepares necessary source documents/updates systems to effect change to customer accounts, amending or adjusting consumption and revenue. Records and processes meter readings supplied by customers. Maintains professional interactions with internal and external customers and/or departments. Operates company systems, devices and software applications. Performs other similar or less skilled work, as assigned. Assists employees of a higher classification, as assigned. Qualifications Education/Experience/Background: High School Diploma/GED is required. Knowledge/Skills/Abilities: Must possess the ability to multitask. Must possess good verbal and written communication skills. Must possess ability to sit for extended periods of time. Must possess oral and written communication skills, as well as auditory acuity. Strong problem-solving skills and ability to independently follow through on tasks and projects. Required Certification/Licenses/Training: Must pass entry level test. Physical Requirements: Must be able to lift up to 30 pounds. Additional Information Pay Rate: $29.86 per hour. Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

The White Label Firm, Inc. (2015) is a sales, marketing and promotions Company with locations in NYC, NJ. We handle campaigns for clients who range from the telecom, utility, non profit, security and financial sector. We believe our business can only grow based on the caliber of the people on our team. We hold a strong emphasis on training our leaders of tomorrow and believe in values of teamwork, positivity and an impossible is nothing attitude. Rather your looking for a career change or new to the workforce, we have a place for you. Job Description CUSTOMER SERVICE SALES AGENT Our company is currently holding interviews for our entry level position in our SALES and MARKETING department with room to ADVANCE to a Management position. Our Company provides the opportunity for ENTRY LEVEL people to make a change in their careers for a more stable position with greater opportunity. We train candidates with little to no experience and catapult their levels of confidence and experience. -FULL TRAINING PROVIDED~~ NO EXPERIENCE NEEDED. SUBMIT YOUR RESUME NOW Qualifications ALL INVITED TO APPLY IF DESCRIPTION FITS Additional Information All your information will be kept confidential according to EEO guidelines.

In this role, you will be the first point of contact for our customers, handling inbound calls and providing outstanding assistance. Your primary goal will be to ensure customer satisfaction and strengthen our relationship with each interaction. · Greets and interacts with customers. · Answer incoming customer inquiries via phone promptly and professionally. · Provide accurate information regarding products, services, and policies. · Resolve customer complaints and issues efficiently and effectively. · Maintain a high level of professionalism and empathy when interacting with customers. · Ensure all interactions are documented accurately in our CRM system. · Collaborate with other departments to address customer concerns and improve processes. · Follow communication procedures, guidelines, and policies. · Strive to achieve set performance metrics (e.g., average call duration, customer satisfaction ratings). Requirements · Excellent verbal communication skills. · Excellent active listening skills. · Excellent sales and customer service skills. · Extensive knowledge of the merchandise sold. · Ability to anticipate customers' needs. · Strong problem-solving abilities. · Ability to work well under pressure and handle challenging situations calmly. · Ability to operate or to quickly learn the store's point-of-sale system. Salary Description $22 / Hour

Call Center Representative Position: Full Time Previous high volume call center experience Previous experience in a Healthcare environment Experience with EMR/EHR systems in Medical Environment Reliable transportation Must be reliable, seeking a full time permanent position Position Details: Monday - Friday 9a - 5p hours Will need to be confident on the phone, able to work on their own after training period

ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico. The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia. FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT). THE POSITION Our roster has an opening with your name on it We are seeking Customer Service Game Changers with an acute, customer centric mindset, to support the players of the Number 1 Sportsbook in the US. We're hiring for overnight and weekend shifts that will start between 5:00 - 11:30 pm, candidates must be able to complete initial training during the day shift and must located in the state of New Jersey, within 120 miles from Jersey City. The ideal candidate will have previous iGaming experience, be passionate about sports and possess the ability to adapt to and embrace any challenge and opportunity presented to them. In addition to the specific responsibilities outlined below, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs. THE GAME PLAN Everyone on our team has a part to play 1. Customer Support: Respond promptly and professionally to customer inquiries via various channels including live chat, email, and phone. Assist customers with account-related queries, betting and promotion inquiries, and technical issues. Provide explanations on betting options and outcomes, odds, promotions, and policies. 2. Problem Resolution: Investigate and resolve customer complaints or issues efficiently and effectively. Escalate complex problems to higher-level support or management when necessary. Follow up with customers to ensure satisfactory resolution of issues. 3. Product Knowledge: Maintain a deep understanding of our sports betting platform, including available sports, markets, and features. Stay updated on sports events, odds changes, and industry trends. Educate customers on how to navigate the platform, place bets, and utilize features effectively. 4. Compliance and Responsible Gaming: Adhere to regulatory requirements and company policies related to responsible gaming and customer verification. Identify and report any suspicious activities or potential compliance issues. Assist customers with setting limits, self-exclusion, and accessing responsible gaming resources. 5. Ability to work a flexible schedule, I.e., holidays, weekends, evenings, and overnight in addition to large sporting events (Super Bowl, Kentucky Derby, March Madness) as needed. Please note that employment in this role is contingent upon the successful candidate obtaining gaming licenses for certain jurisdictions. This licensing process includes comprehensive background checks by the state gaming commission, encompassing criminal records, financial history, and personal background verification, to ensure compliance with state gaming regulations Candidate must comply with and support the company's responsible gambling policies, procedures, and initiatives. THE STATS What we're looking for in our next teammate Minimum 12 months Customer Service experience in the Sports Betting industry Strong knowledge of sports and betting terminology, including various types of bets and odds formats. Excellent communication skills, both verbal and written. Ability to adapt and deliver in a fast-paced environment. Strong problem-solving abilities and attention to detail. Familiarity with customer service software and CRM systems. Willingness to work flexible hours, including evenings, weekends, and holidays. Commitment to upholding responsible gaming practices and compliance standards. If you are passionate about sports and have a strong customer service background with experience in sports betting, we invite you to apply for this exciting opportunity. Join us in delivering exceptional service and enhancing the betting experience for our customers. PLAYER BENEFITS We treat our team right We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level. FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or another other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. The applicable hourly pay for this position is $21 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation.

Job Opportunity: Call Center Representative at Encodle Link About Us: At Encodle Link, we prioritize individual growth as a cornerstone of collective success. We foster an environment that nurtures continuous learning, skill acquisition, and professional development for our employees. Through comprehensive training and mentoring programs, we are dedicated to equipping our team with the resources needed to excel in their careers. Position: Call Center Representative Responsibilities: As a Call Center Representative at Encodle Link, you will be the frontline of our customer service operations, providing exceptional support and assistance to our clients. Your responsibilities will include: Handling inbound and outbound calls in a professional and courteous manner. Providing product information and resolving customer inquiries and issues. Processing orders, returns, and exchanges accurately and efficiently. Documenting all customer interactions and maintaining detailed records. Collaborating with team members to ensure timely resolution of customer concerns. Adhering to company policies and procedures at all times. Qualifications: To excel in this role, you should possess: Previous experience in a customer service or call center environment preferred. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficiency in using CRM software and other call center tools. Ability to multitask and work effectively in a fast-paced environment. A positive attitude and a passion for delivering outstanding customer service. Benefits: We offer a comprehensive benefits package, including: Competitive salary range: $3400 - $3980 per month. Full-time position, Monday to Friday, 8 hours per day. Opportunities for career advancement and professional development. Supportive and collaborative work environment. Health insurance and retirement benefits. Location: New Jersey, NJ If you are a customer-focused individual with excellent communication skills and a desire to make a positive impact, we encourage you to apply for the Call Center Representative position at Encodle Link. Join us in providing exceptional service and building lasting relationships with our clients! Encodle Link is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction-whether over the phone or in person-results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success. CSR Responsibilities: Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow. Operates multiple-line telephone system. Answers incoming calls, places, callers on hold, transfers calls, and pages staff members appropriately. Takes and routes messages for veterinarians and staff members. Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients. Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer. Maintains accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support (scanning documents, updating records, faxing, emailing, etc.) to keep accurate and reliable client information. Complete all tasks as assigned by the supervisor(s). Qualifications & Requirements: $17-21 per hour starting wage Professional and friendly phone etiquette Available to work weekends and holiday rotations, as needed Ability to properly prioritize and complete tasks simultaneously Ability to problem solve and adapt to multiple situations HS Diploma or educational equivalent Excellent customer service skills Computer efficiency Very detail-oriented Preferred: Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.) Preferred: One year of customer service representative experience Preferred: Knowledge of veterinary medical terminology and procedures At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Job Description The Rallye Motor Company, Long Island's premier luxury automotive group, has immediate career opportunities in our Business Development Center (BDC) at Our Acura store located in Roslyn. If you are someone part time availability and outstanding customer relations and follow up skills and looking for a company that encourages growth, development and opportunities for advancement, we encourage to you to apply! The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base and become a part of a great team. Responsibilities for this position include, but are not limited to: Supplementing the service team by answering client inquiries in a timely, effective manner. Scheduling service appointments and logging appointments in E-leads. Taking note of any special client requests. Field phone and internet inquiries. Update clients on the progress of their vehicle repairs. Work closely with service advisors. Conducting follow-up calls. The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits, focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye! PAY RATE: $55,000 to $65,000 (hourly plus commission) Requirements Must have experience working in a phone sales or customer service. Preferably in a call center environment. Prior BDC experience with an automotive dealership is desired. Outstanding phone presence, able to effectively field a high volume of both inbound and outbound phone calls Trainable in various computer systems Excellent verbal/written communication and organization skills Outgoing and patient personality with outstanding customer relations ability Professional personal appearance Must be available to work weekends. Benefits Great benefits package including medical, dental and vision coverage for employee & family! Company paid life insurance and optional additional coverage. Voluntary short term and long term disability available. Additional voluntary benefits including Aflac and LegalShield! Paid time off! Paid holidays! 401K plan. Employee Assistance Program.

A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. This is Direct Hire with our Client Job Description Skills Required: • 3+ years in a large call center with excellent customer service skills • Bilingual in Spanish/English is a major plus • Some experience in a call center or customer service role within the health insurance industry required. Job Summary: Provide excellent service to customers through the resolution of basic customer inquiries received by phone or though written correspondence. Responsibilities: • Receive customer inquiries via phone, fax, mail, e-mail, etc. If necessary, probe for additional helpful information (i.e. member ID, claim number, name, etc.) in order to effectively handle inquiry. • Review computer systems and/or other reference materials to complete verification process. • Initiate investigation process based on the nature of the inquiry (claim, member information, benefits, enrollment, appeals, etc.). • Utilize available resources to quickly and efficiently resolve or redirect inquiries in accordance with prescribed departmental process. • Accurately document customer inquiries and actions taken in accordance with departmental quality guidelines to ensure appropriate follow up. • Follow up on unresolved issues in a timely manner, escalating call trends to management. • Deliver an excellent customer service experience while meeting quality and production standards. • Perform other relevant tasks as assigned by management. Core Individual Contributor Competencies: Personal and professional attributes critical to successful performance for Individual Contributors: • Customer Focus • Accountable • Learn • Communicate Knowledge: • Medical terminology and medical billing coding preferred Skills and Abilities: • Excellent Customer Service skills including the ability to manage and diffuse irate calls • Ability to work in a high pressure, fast pace environment • Keyboarding proficiency • PC proficiency • Strong verbal and written communication • Interpersonal skills (i.e. active listening) • Investigative and analytical skills • Ability to multitask • Time management skills • Flexibility and adaptability • Ability to work effectively within a team environment Immediate Interview Process!! Qualifications • High school degree or equivalent required. Some college preferred. • Some experience in a call center or customer service role within the health insurance industry required. Additional Information This is Direct Hire with Our Client. Interested candidates can reach me at 732-549-2030 Ext 232

:" ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico. The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia. FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT). THE POSITION Our roster has an opening with your name on it We are seeking Customer Service Game Changers with an acute, customer centric mindset, to support the players of the Number 1 Sportsbook in the US. We're hiring for overnight and weekend shifts that will start between 5:00 - 11:30 pm, candidates must be able to complete initial training during the day shift and must located in the state of New Jersey, within 120 miles from Jersey City. The ideal candidate will have previous iGaming experience, be passionate about sports and possess the ability to adapt to and embrace any challenge and opportunity presented to them. In addition to the specific responsibilities outlined below, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs. THE GAME PLAN Everyone on our team has a part to play 1. Customer Support: * Respond promptly and professionally to customer inquiries via various channels including live chat, email, and phone. * Assist customers with account-related queries, betting and promotion inquiries, and technical issues. * Provide explanations on betting options and outcomes, odds, promotions, and policies. 2. Problem Resolution: * Investigate and resolve customer complaints or issues efficiently and effectively. * Escalate complex problems to higher-level support or management when necessary. * Follow up with customers to ensure satisfactory resolution of issues. 3. Product Knowledge: * Maintain a deep understanding of our sports betting platform, including available sports, markets, and features. * Stay updated on sports events, odds changes, and industry trends. * Educate customers on how to navigate the platform, place bets, and utilize features effectively. 4. Compliance and Responsible Gaming: * Adhere to regulatory requirements and company policies related to responsible gaming and customer verification. * Identify and report any suspicious activities or potential compliance issues. * Assist customers with setting limits, self-exclusion, and accessing responsible gaming resources. 5. Ability to work a flexible schedule, I.e., holidays, weekends, evenings, and overnight in addition to large sporting events (Super Bowl, Kentucky Derby, March Madness) as needed. * Please note that employment in this role is contingent upon the successful candidate obtaining gaming licenses for certain jurisdictions. * This licensing process includes comprehensive background checks by the state gaming commission, encompassing criminal records, financial history, and personal background verification, to ensure compliance with state gaming regulations * Candidate must comply with and support the company's responsible gambling policies, procedures, and initiatives. THE STATS What we're looking for in our next teammate * Minimum 12 months Customer Service experience in the Sports Betting industry * Strong knowledge of sports and betting terminology, including various types of bets and odds formats. * Excellent communication skills, both verbal and written. * Ability to adapt and deliver in a fast-paced environment. * Strong problem-solving abilities and attention to detail. * Familiarity with customer service software and CRM systems. * Willingness to work flexible hours, including evenings, weekends, and holidays. * Commitment to upholding responsible gaming practices and compliance standards. If you are passionate about sports and have a strong customer service background with experience in sports betting, we invite you to apply for this exciting opportunity. Join us in delivering exceptional service and enhancing the betting experience for our customers. PLAYER BENEFITS We treat our team right We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level. FanDuel is an equal opportunities employer and we believe, as one of our principles states, "We are One Team!". As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or another other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. The applicable hourly pay for this position is $21 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. "}

This job is based in Newark, NJ in our HQ at 550 Broad Street. Today, companies spend huge amounts of time & money on training that is outdated, boring and quickly forgotten by employees. With our game based training platform companies convert boring training material into competitive training games that are proven to increase sales performance. 1Huddle engages employees through daily training games that companies can customize to their brand and be played in under 5 minutes a day. Clients including: Audible, FASTSIGNS, Madison Square Garden, Golden State Warriors, Hand and Stone, New York Mets, Loews Hotels, Los Angeles Dodgers and more. We power the people that power teams. Featured on Fox News, CNN, Huff Post, Bloomberg & The Wall Street Journal. Job Description Our Customer Success Team is focused on meeting the needs of our customers to ensure they are getting the most value out of our products/solutions and services. We are looking for a junior customer support rep who will be assisting in basic technical support to customers. Logging issues and responding when you can; otherwise escalating more complex issues to the appropriate team/person. Come join our team and provide awesome service that contributes to our customer's success! Essential Roles & Responsibilities: Engaging with clients verbally and in writing to answer questions or solve problems they are having with our platform. Logging client issues in our tracking system. Solving client issues when you can; otherwise escalating issues accordingly. Learning the basics of our complete game platform. Contributing to the success of our clients by helping them get the most out of our platform. Work local and national marketing events. Build relationships to provide repeat business and excellent customer service Manage multiple relationships well Build rapport with customers and prospects Miscellaneous duties as assigned by Executive Team Qualifications Have a friendly and professional telephone manner Excellent leadership and motivational skills Display an outstanding ability to listen well Work well in a team environment Effectively express ideas verbally and in writing Independently take action beyond what is called for Demonstrate a positive attitude Passion for helping customers get what they need Additional Information Learn More | Play Now! Play the game to learn more and see if you got what it takes to join the team at 1Huddle. For download instructions, view the PDF or below image. All employees are required to be vaccinated.

Job Description Customer Success Representative Employment Type: Full-Time About the Role We are looking for a friendly, proactive, and customer-focused Customer Success Representative to support our clients throughout their entire experience with our company. In this role, you will act as the primary point of contact for customers, helping them onboard, answering questions, resolving issues, and ensuring they get the most value from our products or services. This is an excellent opportunity for someone who enjoys building relationships, providing support, and helping customers succeed. Key Responsibilities Serve as the main point of contact for customer questions, requests, and ongoing support Assist customers with onboarding, setup, or service activation Understand customer needs and guide them through best practices or solutions Follow up with customers to ensure satisfaction and successful use of services Troubleshoot issues and escalate to internal teams when necessary Maintain accurate records of customer interactions, updates, and progress Provide personalized service by understanding customer goals and challenges Monitor customer accounts to identify opportunities for improvement or additional support Collaborate with team members to enhance the customer experience and streamline processes Qualifications Strong communication and interpersonal skills Friendly, patient, and comfortable supporting customers of all backgrounds Ability to problem-solve and manage multiple requests at once Basic computer literacy, including navigating systems or CRMs Experience in customer success, customer service, sales support, or account management is helpful but not required Highly organized, reliable, and detail-oriented Ability to maintain a positive attitude in busy or challenging situations What We Offer Competitive pay with performance bonuses Hands-on training and ongoing coaching Opportunities to grow into senior customer success or account manager roles Supportive and collaborative team environment Ideal Candidate The ideal candidate is someone who genuinely enjoys helping people and wants to build strong, long-term relationships with customers. You'll thrive here if you're proactive, resourceful, patient, and committed to delivering an excellent customer experience from start to finish

IMMEDIATE CALL CENTER REPRESENTATIVE NEEDED, START NEXT WEEK OPPORTUNITY TO WORK WITH ONE OF THE LARGEST INSURANCE/RETIREMENT BENEFIT ORGANIZATIONS IN THE AREA THIS POSITION IS A PART TIME JOB 20-30 HOUR WORK WEEK MONDAY - FRIDAY 1PM-6PM + MUST BE FLEXIBLE TO WORK A SATURDAY IF NEEDED WHITE PLAINS, NY (IN OFFICE, NOT REMOTE) $18/HR Qualifications: + 1 years of call center customer service experience + Microsoft office proficient + Type 35 WPM Responsibilities: -Field calls from clients & customers regarding pension plans, healthcare plans, and financial information -Receive upward of 100-150 calls per day -Enter customer info/conversation info into database while fielding inbound call -Field calls with the utmost level of customer service -Inbound phone calls -Pension plans, Disability, -High volume calls -Enter customer information - Answer and direct incoming calls in a high volume of call switchboard environment - Ability to answer with a defined script and an enthusiastic manner and time - Multi-tasking and clerical support as assigned by department Job Type & Location This is a Contract to Hire position based out of White Plains, NY. Pay and Benefits The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in White Plains,NY. Application Deadline This position is anticipated to close on Dec 24, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.