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  • Sales and Customer Solutions Representative (Bilingual Spanish)

    Charter Spectrum

    Call center agent job in Harlingen, TX

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role * Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. * Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. * Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. * Mastering order processing within the billing system for retained accounts, new sales, and account lookups. * Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent Experience * 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills * Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities * Strong English and Spanish communication skills * Flexibility for variable hours, including weekends and holidays * Adaptability and problem-solving in dynamic environment Preferred Qualifications * 1+ years of call center experience #ZRSM2 #LI-ML5 CRT110 2026-67770 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $70k yearly 13d ago
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  • Onsite Call Center Representative

    Qualfon

    Call center agent job in Harlingen, TX

    $19.00/hr | Onsite Call Center Representative | Shifts: Morning, Afternoons and Overnight Qualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services client. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support. You'll be the first point of contact for members, handling inbound questions across phone, email, chat, and digital channels. Veterans and military family members are encouraged to apply RESPONSIBILITIES What You'll Do * Answer inbound customer service calls, emails and chats * Assist with: * Credit card and consumer loan questions * Fraud-related inquiries and authorizations * Checking, savings, and CD account maintenance * Help members recover online credentials * Complete account updates (authorized users, balance transfers, IRA changes) * Document interactions clearly and accurately * Escalate issues when needed and follow established procedures * Meet service level, quality, and attendance expectations QUALIFICATIONS What We're Looking For * 1 year of customer service experience required: banking, financial services, call center, insurance, or fraud experience a plus * Call center experience preferred but not required * High School Diploma or GED * Strong verbal and written communication skills * Comfortable handling difficult conversations professionally * Ability to multitask in multiple computer systems * Typing speed: 20 WPM with 90% accuracy * Reliable attendance and willingness to work scheduled shifts * Basic computer and troubleshooting skills Apply
    $19 hourly 4d ago
  • Bilingual Customer Experience Representative

    TWAY Trustway Services

    Call center agent job in McAllen, TX

    JOIN THE ASSURANCEAMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. Customer Experience Representative The Customer Experience Representative will serve as the initial point of contact for our customer, managing inbound calls related to underwriting and billing issues, program inquiries, policy changes, and other corporate matters. This position requires someone who is enthusiastic about creating positive, solution-focused experiences for others, demonstrates a moderate level of technical proficiency, and maintains a confident and professional phone presence. The ideal candidate will build authentic rapport with agents and policyholders, delivering personalized support that reinforces the value of partnering with or being insured by AssuranceAmerica. This is a unique opportunity to join a growing company where your impact will be seen, and your career can flourish. High-performing team members in this role will have clear paths to advance within the Customer Experience department or explore new opportunities across other fast-growing areas of the business. Qualified candidates must reside in one of the following locations: Atlanta, GA; McAllen, TX; or Nebraska About the ROLE Each day at AssuranceAmerica is different, but as a Customer Experience Representative, you will: Serve as a problem-solver on the front lines, responding to inbound customer calls with a focus on identifying root cause of issues, analyzing unique situations, and delivering accurate, personalized solutions that align with company standards and customer needs. Apply sound judgement and critical thinking when assisting with underwriting activities, ensuring timely and appropriate handling of exceptions or nuanced policy scenarios. Navigate and leverage the policy management system efficiently, using its tools to troubleshoot issues, improve processing accuracy, and identify trends or recurring challenges. Collaborate across the team with a solutions-oriented mindset, contributing to team discussions and best practices that enhance customer outcomes and operational effectiveness. Prioritize and organize daily tasks with attention to detail and time management, ensuring timely and thorough resolution of customer inquiries and back-end responsibilities. Consistently meet or exceed departmental KPIs and performance metrics by balancing efficiency with high-quality customer engagement. Demonstrate initiative and a growth mindset, actively seeking opportunities to broaden knowledge across departments and contribute to process improvements - positioning yourself for future advancement into roles in underwriting, sales, claims, or operations. About YOU You thrive in a fast-paced, technology-driven environment and can adapt quickly to changing demands. You're confident making independent decisions by analyzing multiple data points and applying sound judgment. You consistently demonstrate integrity, professionalism, and accountability in everything you do. You collaborate well with others and contribute positively to a team-oriented culture. Required Bachelor's degree OR 1-2 years of experience in a role requiring critical thinking, problem resolution, and direct interaction with clients or stakeholders. Bilingual (English-Spanish). Creative problem-solving abilities, with the capacity to collaborate across departments and consider diverse perspectives in decision-making. Excellent PC skills. Preferred Experience in inside sales, supply chain, or logistics roles involving client support and a solutions-focused approach. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to navigate various departments of the organization's physical premises.
    $31k-51k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    B&P Enterprises 4.5company rating

    Call center agent job in McAllen, TX

    Job Description B Enterprises is expanding and actively seeking driven, career-minded individuals ages 18-25 who want more than just a job. If you're ambitious, coachable, and ready to grow fast, this opportunity is for you. Compensation $725 - $1,200 per week as per written agreement Performance-based incentives Weekly earnings potential based on effort and results POSITION DETAILS No experience required - paid training provided Full-time hours with flexible scheduling Rapid advancement opportunities WHY JOIN B ENTERPRISES? Strong earning potential with performance-based pay Management trainee program for top performers Paid vacations • Franchise opportunities available in 60-90 days for qualified individuals Hands-on experience in marketing, sales, management & customer service Supportive, competitive culture built on trust, integrity & teamwork IDEAL BACKGROUNDS (NOT REQUIRED) Customer Service Retail Sales Restaurant & Hospitality Call Center General Labor REQUIREMENTS 18 years or older Reliable vehicle & neat, professional appearance Full-time availability (flexible schedule) Strong communication skills Team player with a goal-driven mindset THIS ROLE IS PERFECT FOR Recent grads or students seeking a career path Individuals tired of dead-end jobs People who want growth, leadership & real opportunity Self-motivated individuals ready to earn based on effort APPLY NOWB Enterprises is actively hiring, and positions are filling quickly. If you're ready to start immediately and build something long-term, apply today
    $725-1.2k weekly 8d ago
  • Full Time Bilingual Call Center Representative (McAllen)

    Answerone

    Call center agent job in McAllen, TX

    Do you enjoy working in customer support and helping others? If so, we have the job for you! AnswerOne is immediately accepting applications in our call center for Full Time Bilingual Inbound Call Center Representatives. We are looking for motivated and performance-driven people. More importantly, we are looking for the RIGHT people to fill these unique and important positions. In this crucial role, you are on the front lines, responding to a high volume of phone inquiries and addressing each with care, detail, and most importantly, empathy! This is an in-office position. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls. To be successful in this role, you must have: A welcoming voice with an upbeat tone Strong command of the English language with good spelling and grammar Computer skills in a Windows based environment Good attendance The ability to type 35 words per minute or more Must be fluent in Spanish and English Our benefits for Full Time Employees include: Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Compensation: $18.50 / Hour with Perfect Attendance Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $16 / Hour. Shifts Offered: Full Time - 40 hours per week, 10 hour shifts Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule. AnswerOne is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Don't miss out on this opportunity - Apply Today!
    $16-18.5 hourly 4d ago
  • Call Center Representative-Brownsville

    Perdue, Brandon, Fielder, Collins and Mott L.L.P

    Call center agent job in Brownsville, TX

    Our Brownsville office has immediate openings Call Center Representatives in a primarily inbound call center environment. • Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. • Must be able to utilize headset and computer terminal and navigate through multiple computer systems to input and retrieve information. • Position requires ability to work in a very structured environment with a diverse workforce. • Meeting daily, weekly and monthly production objectives. • Must be able to adapt to dynamic, quickly changing telecommunications environment. • Accountable for call quality, attendance, and adherence to work schedule results Preferred Experience • Previous office experience required, 1-2 years Call Center Experience preferred • High School diploma or equivalent required. •Must be bilingual. •Proficient typing required. Preferred Skills: • Decision-making skills - Call Center professionals must be able to work independently and make decisions that balance the interests of the firm and the customer and make decisions that are cost effective. • Creative problem solving skills - Every call is different, responding to these challenges demands quick and creative solutions. • Ability to effectively deal with difficult people - Customers can be difficult and you need to be able to respond to difficult behavior with diplomacy and tact. • Little need for control - People who have a great need for control or rigid structure might find call center work challenging, call center work is unpredictable, chaotic and in a constant state of flux. • Tolerance for stress - Candidates must demonstrate a healthy response to stressful situations and an ability to maintain control in the midst of chaos. About the Firm Perdue Brandon Fielder Collins and Mott LLP (PBFCM) has been in business since 1970. We represent more than 2‚000 governmental entities in Texas - school districts‚ cities‚ counties‚ hospital districts‚ appraisal districts and special districts. We have grown steadily every year. We currently have 15 offices across Texas and multiple satellite locations in Texas, Florida and Oklahoma‚ with over 60 attorneys and more than 400 employees. Founded on the principles of honesty and ethical conduct‚ our success is due to our refusal to deviate from these core values.
    $24k-33k yearly est. 4d ago
  • Customer Service Representative

    Taskus 3.9company rating

    Call center agent job in Brownsville, TX

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one Ridiculously Good idea-create a different breed of BPO! At TaskUs, we understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. If that's something you want to be a part of, apply today! What does a Customer Service Representative really do? Imagine yourself going to work with one thing in your mind: to provide the best customer experience to your clients. Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics. Roles and responsibilities: * Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction; * Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels; * Navigate internal and external documentation and resources to provide world-class service; * Identify and escalate priority or unresolved issues to appropriate internal teams; * Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures; * Identify, troubleshoot, and communicate emerging trends and patterns in accomplished issues; * Strive for high-standard customer satisfaction and experience and ensure that all calls are handled professionally based on the quality guidelines set by the client; * Adhere to established protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service; * Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere; * Participate in all mandated internal and external training and/or seminars; and * Get to know, understand, and comply with TaskUs' policies and procedures. Technical skills and qualifications: * Computer literate and proficient in the use of Windows OS, Apple OS, Microsoft Office, and Google applications * Familiar with customer support software, including Zendesk, Slack, and internal troubleshooting tools to resolve issues * Fluent in the English language, as well as reading and writing in English * Must be at least a high school graduate * Must meet minimum typing requirement of 25 wpm Soft skills: * Problem-solving and critical-thinking skills * Great communication skills, written and oral * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Empathic toward customers and can maintain a customer-centric approach * Team player: acts as a key participant within the internal team and broader company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/departments * Open to feedback, eager to learn, and can show improvement Personality traits required: * Resilient, calm, and professional when dealing with challenging situations * Adaptable to a dynamically changing business * Trustworthy and reliable with a high level of integrity * Resourceful, high attention to detail, and the ability to multitask What's in it for you? * Competitive salary * Great benefits package * Professional growth opportunities with the chance to learn from many different functions * A fun and inclusive workplace How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
    $23k-33k yearly est. Auto-Apply 9d ago
  • Call Center Representative

    Carstar

    Call center agent job in McAllen, TX

    A Call Center Representative takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems.
    $24k-33k yearly est. 60d+ ago
  • Customer Service Rep(09335)

    Domino's Franchise

    Call center agent job in Harlingen, TX

    As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Domino's customers. As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance with Domino's and Team Dynamic image standards is required - you are the face of the brand! Additional duties and responsibilities include, but are not limited to the following: Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, and make sound ethical judgments in a timely manner. Enthusiastic customer greeting and positive personality - taking orders with a smile! Operate, clean, and maintain all store facility and equipment. Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork. Prepare product to Domino's specifications and guidelines. Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery. Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Comfortability utilizing a computer keyboard, touch screen, and foot-paddle. Physical Requirements: (including, but not limited to the following): Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities: Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”. Bulk product deliveries are made two to three time per week, and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking. You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks. Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes. Qualifications Excellent verbal and written communication skills Strong active listening abilities Proven problem-solving skills and ability to think on your feet Ability to multitask and manage time effectively in a fast-paced environment Previous customer service experience preferred Bilingual skills (English/Spanish) a plus Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-34k yearly est. 60d+ ago
  • Customer Service Representative Fueler/Washer

    Dev 4.2company rating

    Call center agent job in Pharr, TX

    Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Penske Truck Leasing Job Description 4001 N Cage Blvd, Pharr, TX 78577 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity. It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward. Shift Differentials: Second shift start times after 11am are eligible for $2.00 per hour shift differential Third shift start time after 9pm are eligible for $3.00 per hour shift differential Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor Why Penske is for You: We take pride in offering a competitive wage and great benefits. This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work. This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate. Penske offers ongoing skills training for to our maintenance associates, so you can grow your career! General Requirements: • High school diploma, equivalent, or prior work experience preferred • Valid driver's license required • Excellent customer service and communication skills • The ability to work well as part of a team • The ability and willingness to work outside • Basic mechanical ability and tool usage (preferred) • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer PJ300 Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 4001 North Cage Primary Location: US-TX-Pharr Employer: Penske Truck Leasing Co., L.P. Req ID: 2329931
    $23k-32k yearly est. 60d+ ago
  • Customer Service Representative

    Charlie Clark Auto Group

    Call center agent job in McAllen, TX

    Are you a people person with a passion for cars and customer service? Join our team at Charlie Clark Nissan, where we treat every customer like family and every vehicle like it's our own! We're looking for a Customer Service Representative who can be the friendly face and helpful voice of our busy dealership. If you're organized, detail-oriented, and thrive in a fast-paced environment, we want to hear from you. Responsibilities: Greet customers in-person and over the phone with professionalism and a smile Schedule appointments Act as a liaison between customers and service advisors Check up on customers in the showroom Help keep the lobby, organized, and welcoming Requirements: Bilingual in Spanish Strong communication and interpersonal skills Prior experience in customer service (auto industry is a plus) Comfortable with computers, scheduling software, and multitasking Education/Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance About Us: At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!
    $25k-34k yearly est. 60d+ ago
  • Customer Service Representative

    Monstera Talent

    Call center agent job in Brownsville, TX

    Customer Service Representative - Immediate Start in Brownsville, TX Position: Full-Time, Weekly Pay Are you passionate about helping others and providing top-tier service? We're looking for motivated individuals to join our client's team as a Customer Service Representative. In this role, you'll be an essential point of contact, ensuring each customer has a positive and supportive experience. Customer Service Representative Key Responsibilities: Interact directly with customers to answer questions, resolve issues, and guide them through product and service options. Provide prompt and friendly support while addressing customer concerns and maintaining professionalism. Collaborate with team members to ensure a seamless and consistent customer experience. Accurately document interactions, feedback, and follow-up actions to ensure customer satisfaction. Stay knowledgeable about products, services, and company policies to offer informed guidance to customers. Participate in team meetings and training sessions to stay updated on best practices and service enhancements. What We're Looking For: Strong communicators with a natural ability to connect with people and empathize with their needs. Individuals who are organized, reliable, and able to multitask in a fast-paced environment. Positive team players who are committed to delivering exceptional customer service. Quick problem-solvers who can offer helpful solutions and take initiative in handling inquiries. A professional and friendly attitude with a focus on fostering positive customer relationships. Why Join Our Client's Team? Training & Support: Comprehensive onboarding and training to help you build a strong foundation in customer service. Career Growth: Opportunities for advancement and professional development as you grow within the company. Team Environment: Be part of a supportive, customer-focused team that values your contributions. Weekly Pay: Consistent weekly compensation to keep you motivated and financially stable. If you're ready to begin a rewarding career where your communication skills and dedication to helping others can shine, apply now to become a Customer Service Representative! Make an impact by contributing to outstanding customer experiences. Apply today!
    $25k-34k yearly est. 60d+ ago
  • Customer Service Representative

    Tx143

    Call center agent job in Mission, TX

    Benefit/Perks Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development Company OverviewSince 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.PostNet has nearly 700 locations across North America, Central America, South America, and Africa. At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities. Under the supervision of the Center Owner or Manager, the Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives. WHAT YOU BRING TO THE TABLE: Previous customer service or sales experience in a retail environment Exceptional customer service skills Ability to translate customer requirements into final products or services Assist in handling customer complaints and problems in a professional manner Multitasking - must have the ability to simultaneously process multiple tasks Effective verbal and written communication skills Strong attention to detail Outstanding time management and organizational skills A high school diploma or equivalent required Valid driver's license required Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software Ability to work flexible hours Some supervisory skills preferred Notary Public certification may be required WHAT WE EXPECT OF YOU: Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner Assists customers with their product and service need in person, through email, and by phone Processes customer sales through the point-of-sale system Up-sells, cross-sells, and actively participates in marketing and promotional initiatives Opens and closes the center, cash register, and other center systems Assists management in maintaining, ordering, and stocking inventory Maintains the center consistent with established standards Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff Sorts and deposits mail in private mailboxes Captures, complete tasks, and organizes Virtual Mail PHYSICAL AND SAFETY REQUIREMENTS: Must be able to stand behind a sales counter for extended periods of time Must be able to lift at least 50 pounds Must be able to communicate clearly with customers by email, by phone, and in-person May be required to operate a motor vehicle Must perform all duties in a safe and efficient manner Compensation: $8.00 - $11.00 per hour At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
    $8-11 hourly Auto-Apply 60d+ ago
  • Onsite Call Center Representative

    Qualfon

    Call center agent job in Harlingen, TX

    Overview $19.00/hr | Onsite Call Center Representative | Shifts: Morning, Afternoons and Overnight Qualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services client. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support. You'll be the first point of contact for members, handling inbound questions across phone, email, chat, and digital channels. Veterans and military family members are encouraged to apply Responsibilities What You'll Do Answer inbound customer service calls, emails and chats Assist with: Credit card and consumer loan questions Fraud-related inquiries and authorizations Checking, savings, and CD account maintenance Help members recover online credentials Complete account updates (authorized users, balance transfers, IRA changes) Document interactions clearly and accurately Escalate issues when needed and follow established procedures Meet service level, quality, and attendance expectations Qualifications What We're Looking For 1 year of customer service experience required: banking, financial services, call center, insurance, or fraud experience a plus Call center experience preferred but not required High School Diploma or GED Strong verbal and written communication skills Comfortable handling difficult conversations professionally Ability to multitask in multiple computer systems Typing speed: 20 WPM with 90% accuracy Reliable attendance and willingness to work scheduled shifts Basic computer and troubleshooting skills Pay Range USD $19.00 - USD $19.00 /Hr.
    $19 hourly Auto-Apply 3d ago
  • Sales and Customer Solutions Representative (Bilingual Spanish)

    Charter Spectrum

    Call center agent job in Pharr, TX

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role * Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. * Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. * Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. * Mastering order processing within the billing system for retained accounts, new sales, and account lookups. * Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent Experience * 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills * Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities * Strong English and Spanish communication skills * Flexibility for variable hours, including weekends and holidays * Adaptability and problem-solving in dynamic environment Preferred Qualifications * 1+ years of call center experience CRT110 2026-68049 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $70k yearly 10d ago
  • Call Center Representative-Brownsville

    Perdue, Brandon, Fielder, Collins and Mott L.L.P

    Call center agent job in Brownsville, TX

    Our Brownsville office has immediate openings Call Center Representatives in a primarily inbound call center environment. * Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. * Must be able to utilize headset and computer terminal and navigate through multiple computer systems to input and retrieve information. * Position requires ability to work in a very structured environment with a diverse workforce. * Meeting daily, weekly and monthly production objectives. * Must be able to adapt to dynamic, quickly changing telecommunications environment. * Accountable for call quality, attendance, and adherence to work schedule results Preferred Experience * Previous office experience required, 1-2 years Call Center Experience preferred * High School diploma or equivalent required. * Must be bilingual. * Proficient typing required. Preferred Skills: * Decision-making skills - Call Center professionals must be able to work independently and make decisions that balance the interests of the firm and the customer and make decisions that are cost effective. * Creative problem solving skills - Every call is different, responding to these challenges demands quick and creative solutions. * Ability to effectively deal with difficult people - Customers can be difficult and you need to be able to respond to difficult behavior with diplomacy and tact. * Little need for control - People who have a great need for control or rigid structure might find call center work challenging, call center work is unpredictable, chaotic and in a constant state of flux. * Tolerance for stress - Candidates must demonstrate a healthy response to stressful situations and an ability to maintain control in the midst of chaos. About the Firm Perdue Brandon Fielder Collins and Mott LLP (PBFCM) has been in business since 1970. We represent more than 2'000 governmental entities in Texas - school districts' cities' counties' hospital districts' appraisal districts and special districts. We have grown steadily every year. We currently have 15 offices across Texas and multiple satellite locations in Texas, Florida and Oklahoma' with over 60 attorneys and more than 400 employees. Founded on the principles of honesty and ethical conduct' our success is due to our refusal to deviate from these core values.
    $24k-33k yearly est. 4d ago
  • Full Time Bilingual Call Center Representative (Edinburg)

    Answerone

    Call center agent job in Edinburg, TX

    Full-Time Call Center Representative Map Communications is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position. We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply. Key Responsibilities: Professionally manage a high volume of incoming calls, greeting callers with a polite and pleasant demeanor. Accurately gather and relay essential information, ensuring all message details are thorough and precise. Verify and meticulously enter information into our system, providing clients with confidence that their issues will be effectively communicated. Qualifications: A welcoming voice and an upbeat, professional tone. Strong command of the English language, including excellent spelling and grammar. Proficiency in a Windows-based computer environment. Ability to type 35 words per minute or more. Excellent attendance record. Availability to work one weekend day Speak, read, and write fluently in both Spanish/English No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success. Compensation and Benefits: Compensation: $18.50/hr with Perfect Attendance Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without Perfect Attendance is $16/hr. Full-time employees are eligible for a robust benefits package including: Employee Stock Ownership Comprehensive Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance Policy Legal Assistance Shifts: Full-Time - 40 hours per week, 10-hour shifts Must be available to work a weekend day (Sat or Sun each week) Map Communications an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
    $16-18.5 hourly 7d ago
  • Healthcare Customer Service Representative

    Taskus 3.9company rating

    Call center agent job in Brownsville, TX

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Healthcare Customer Service Representative do? Imagine yourself going to work with one thing in your mind: to provide the best customer experience to your clients. Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics. Roles and responsibilities: * Customer Support & Communication: Provide empathetic, first-class support to customers via phone and email. Manage inbound and outbound calls to service customers, respond to questions, and educate on programs like Medicare and Value-based Care networks. * Records Management & Compliance: Process, validate, and respond to inbound medical record requests from various requesters (clients, insurance, legal) while strictly adhering to federal/state regulations, including HIPAA, to safeguard all patient health information. * Insurance & Billing Tasks: Review patient insurance claims, utilize online portals to verify benefits, develop a holistic understanding of plan details, and accurately update billing system data (deductible, copay, coinsurance). * Administrative & Data Integrity: Manage multiple software applications, perform data entry, and accurately document correspondence and process requests to maintain up-to-date and accurate account information. Track metrics and provide detailed reporting on customer experience and resolution rates. Requirements for our Open Healthcare Roles: * Healthcare Support Experience * Phone/Email/Chat Experience * Customer Service Experience (1 year) * Call Center Experience (1 year) * Technical Support Experience * Health Insurance Verifications Experience (Highly Preferred) * Medical Billing or Coding ((Highly Preferred) * Medical Office * Data Entry * HIPAA * Internet Providers Not Accepted: T-Mobile, Verizon, MetroPCS or Boost Mobile, 5G internet, Mobile Wifi Qualifications/Skills: * Excellent Verbal and Written Communication * Adaptability to Ambiguity * Meticulousness * Technical Proficiency * Customer Focus * Teamwork * Adaptability * Attention to Detail * Process Improvement * Proficient Multitasking What's in it for you? * Competitive salary * Great benefits package * Professional growth opportunities with the chance to learn from many different functions * A fun and inclusive workplace How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
    $23k-33k yearly est. Auto-Apply 9d ago
  • Customer Service Rep(09319) - 5800 N. 10th St., Bldg., 100, Ste 140

    Domino's Franchise

    Call center agent job in McAllen, TX

    ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older Pass a background check GENERAL JOB DUTIES Operate all equipment Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product Receive and process telephone orders Take inventory and complete associated paperwork Clean equipment and facility approximately daily TRAINING Orientation and training provided on the job. Additional Information COMMUNICATION SKILLS Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS/SKILLS Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movement with speed. Ability to enter orders using a computer keyboard or touch screen.;
    $25k-34k yearly est. 9d ago
  • Customer Service Representative

    Tx143

    Call center agent job in Mission, TX

    Benefit/Perks Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development Company OverviewSince 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.PostNet has nearly 700 locations across North America, Central America, South America, and Africa. At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities. Under the supervision of the Center Owner or Manager, the Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives. WHAT YOU BRING TO THE TABLE: Previous customer service or sales experience in a retail environment Exceptional customer service skills Ability to translate customer requirements into final products or services Assist in handling customer complaints and problems in a professional manner Multitasking - must have the ability to simultaneously process multiple tasks Effective verbal and written communication skills Strong attention to detail Outstanding time management and organizational skills A high school diploma or equivalent required Valid driver's license required Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software Ability to work flexible hours Some supervisory skills preferred Notary Public certification may be required WHAT WE EXPECT OF YOU: Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner Assists customers with their product and service need in person, through email, and by phone Processes customer sales through the point-of-sale system Up-sells, cross-sells, and actively participates in marketing and promotional initiatives Opens and closes the center, cash register, and other center systems Assists management in maintaining, ordering, and stocking inventory Maintains the center consistent with established standards Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff Sorts and deposits mail in private mailboxes Captures, complete tasks, and organizes Virtual Mail PHYSICAL AND SAFETY REQUIREMENTS: Must be able to stand behind a sales counter for extended periods of time Must be able to lift at least 50 pounds Must be able to communicate clearly with customers by email, by phone, and in-person May be required to operate a motor vehicle Must perform all duties in a safe and efficient manner Compensation: $8.00 - $9.00 per hour At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
    $8-9 hourly Auto-Apply 60d+ ago

Learn more about call center agent jobs

How much does a call center agent earn in San Benito, TX?

The average call center agent in San Benito, TX earns between $20,000 and $38,000 annually. This compares to the national average call center agent range of $23,000 to $41,000.

Average call center agent salary in San Benito, TX

$28,000
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