Call center agent jobs in Shenandoah, LA

Customer Care Specialist (In Our Service Department) This position involves providing outstanding customer service by answering phone calls in the service department, returning customer calls, and providing updates to customers with vehicles in service. Communication with Customers, Service Writers, and Managers to ensure customers are informed. Responsibilities: Answer incoming phone calls in the service department Return customer calls promptly Provide updates to customers with vehicles in service Communicate effectively with service writers, customers, and managers to keep customers informed Requirements: Excellent communication skills Ability to multitask Strong attention to detail Previous customer service experience is a plus Benefits: Competitive compensation Opportunity for growth Health insurance 401k plan About the Company: Gerry Lane Buick is located in Baton Rouge, LA and is committed to providing excellent customer service and quality vehicles to our customers. Join our team and be a part of our success! At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years. Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you. NO EXPERIENCE REQUIRED - ON-THE-JOB PAID TRAINING WILL BE PROVIDED. Join our service team today! What We Offer: Competitive Compensation Flexible Schedules 401K With Company Match Vision / Dental / Health Insurance Paid Training Great Culture Promote From Within! Responsibilities Build relationships & create customers for life. Assist them in staying updated when their vehicle is in our service department for repairs. Know the in's & the out's of service offerings Direct report to the Service Manager regarding status of customer vehicle. Bring your ‘A game' & positive attitude with you every day 7:00 Am to 4:00 PM Monday through Friday Qualifications Be ready to hit the ground running Fantastic communication skills with your customers Professional, well-groomed personal appearance. Willing to submit to a pre-employment background check & drug screen We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Come and work for Envoy Air, an American Airlines Group Company, at (Baton Rouge Metropolitan Airport) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $12.28/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOut We can recommend jobs specifically for you! Click here to get started.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Call Center Representative - Baton Rouge, LA at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission This is an important position in Gainwell's commitment to helping clients deliver better health and human services outcomes. * Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff as needed * Put your skills to work to solve client problems, update account history and follow up with clients to confirm their inquiry or request is resolved * Adhere to the client's SLAs and consistently meet production targets * Collaborate with team members, management and clients to resolve client inquiries; cross-train new resources in customer service processes * Process client inquiries more efficiently and effectively by reviewing and recommending changes to procedures and workflow What we're looking for * 2 or more years of customer service experience in any industry * Knowledge of basic help desk software, computer software and Microsoft Office applications * Strong problem-solving skills to bring inquiries to effective resolution * Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally * Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries What you should expect in this role * This position is based in Baton Rouge, LA. * Participation in the Harver Assessment is required as part of the interview process. * Video cameras must be on during interviews and initial orientation week. * Employee Benefits & Perks: * Health benefits (medical, dental, and vision) begin on Day 1 of employment. * 401(k) with company match and additional benefits become available within the first few months. * Employees can take advantage of the flexible vacation policy after 90 days of employment. Any exceptions require manager approval before the employee's start date at Gainwell. * Career growth and advancement opportunities are encouraged and supported. * A company-provided computer is supplied for work use. #LI-ONSITE #LI-PP1 The pay range for this position is $33,500.00 - $47,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job DescriptionCall Center Representative/Appointment Confirmer $14-21 per hr! We are a multi million dollar Home Improvement Company looking for the Best of the Best to work our warm customer base. We are looking for money motivated career minded people to set free no obligation estimates for our sales staff. We also do events that generate a ton of follow up warm calling material. We spend 10's of thousands of dollars on internet inquiries that need to be followed up with no selling or cold calling... just appointment setting. If you are a phone pro, we want to talk to you! Many of our employees have been with us for years. If you have appointment setting experience or done phone work for collections, timeshares, Home Improvement or you're just awesome on the phone… Call us! $14-$21 Incentives & Bonuses Full/Part Time Inbound & Outbound No selling Warm calling AM/PM Room for advancement Apply now to join our growing team! Powered by JazzHR 1NkmMgiKw4

Job Description Customer Success Representative Employment Type: Full-Time About the Role We are looking for a friendly, proactive, and customer-focused Customer Success Representative to support our clients throughout their entire experience with our company. In this role, you will act as the primary point of contact for customers, helping them onboard, answering questions, resolving issues, and ensuring they get the most value from our products or services. This is an excellent opportunity for someone who enjoys building relationships, providing support, and helping customers succeed. Key Responsibilities Serve as the main point of contact for customer questions, requests, and ongoing support Assist customers with onboarding, setup, or service activation Understand customer needs and guide them through best practices or solutions Follow up with customers to ensure satisfaction and successful use of services Troubleshoot issues and escalate to internal teams when necessary Maintain accurate records of customer interactions, updates, and progress Provide personalized service by understanding customer goals and challenges Monitor customer accounts to identify opportunities for improvement or additional support Collaborate with team members to enhance the customer experience and streamline processes Qualifications Strong communication and interpersonal skills Friendly, patient, and comfortable supporting customers of all backgrounds Ability to problem-solve and manage multiple requests at once Basic computer literacy, including navigating systems or CRMs Experience in customer success, customer service, sales support, or account management is helpful but not required Highly organized, reliable, and detail-oriented Ability to maintain a positive attitude in busy or challenging situations What We Offer Competitive pay with performance bonuses Hands-on training and ongoing coaching Opportunities to grow into senior customer success or account manager roles Supportive and collaborative team environment Ideal Candidate The ideal candidate is someone who genuinely enjoys helping people and wants to build strong, long-term relationships with customers. You'll thrive here if you're proactive, resourceful, patient, and committed to delivering an excellent customer experience from start to finish

Luxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling fixtures. Thereby, we enrich the lives of those we touch. We are looking to hire an experienced Call Center Representative at our Baton Rouge, Louisiana office. This is NOT a remote position. A qualified applicant will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Base salary per hour based on competitive hourly pay plus commission. Room for advancement. Limited positions available. APPLY NOW! Job duties include: Schedule and confirm appointments Answer inbound calls and make outbound calls Customer Service Manage sales reps schedules Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes an hourly rate and bonus opportunities. **************

A growing healthcare services organization is seeking a Call Center Associate to provide customer service support for Long -Term Care and related healthcare programs. This role is ideal for a detail -oriented professional with call center or customer service experience, strong multitasking skills, and the ability to handle sensitive health -related information with accuracy and compassion. Key Responsibilities Deliver professional, prompt, and courteous customer service for Medicaid and long -term care inquiries. Gather and verify all necessary information from patients, caregivers, or providers to process requests efficiently and accurately. Identify and document issues, ensuring timely resolution or escalation to appropriate departments. Complete required monthly telephone monitoring and maintain accurate call records in compliance with regulatory standards. Use multiple computer systems and windows simultaneously while maintaining accuracy and attention to detail. Adhere to departmental timelines, privacy regulations, and quality standards for all communications. Provide guidance on Medicaid -related processes and assist callers in understanding healthcare program requirements. Qualifications High school diploma or GED required; associate's degree preferred. MediClear certification or equivalent healthcare credential required Some customer service or call center experience in healthcare, insurance, or government programs. Proficiency with Microsoft Office Suite (Excel, Outlook, Word). Strong multitasking ability with effective time management and problem -solving skills. Excellent verbal, written, and interpersonal communication skills. Ability to work independently while meeting performance metrics and call resolution targets. Knowledge of Medicaid programs, elderly care, or disability services is a plus. Benefits Paid training and career development opportunities. Medical, dental, and vision insurance with 401(k) matching. Paid time off (PTO), paid holidays, and employee discount programs. Supportive, employee -friendly culture with clear pathways for advancement.

Entry-Level Customer Care Specialist (In-Person) We are looking for a friendly and motivated Entry-Level Customer Service Representative to join our team. This is an on-site role, where you will interact directly with clients, answer questions, and support daily customer needs. No prior experience is required-just a positive attitude, strong communication skills, and a willingness to learn. Duties: · Welcome clients and provide assistance in person. · Answer questions and offer clear, accurate information about services, processes, or policies. · Handle inquiries and resolve concerns in a professional and timely manner. · Document interactions, updates, and customer details accurately. · Escalate more complex issues to the appropriate team or department. · Follow company guidelines for communication, safety, and service standards. · Collaborate with team members to ensure a smooth customer experience. · Participate in training to develop knowledge of company services and procedures. Qualifications: · High school diploma or equivalent. · No previous experience required training is provided. · Strong verbal and written communication skills. · Friendly, approachable, and comfortable assisting people face-to-face. · Ability to multitask and stay organized in a fast-paced environment. · Reliable, punctual, and eager to learn. · Ability to work both independently and as part of a team. · Flexible availability depending on company needs. What We Offer: · Comprehensive training and ongoing support. · Opportunities for growth and advancement. · A positive, team-oriented work environment. · Employee benefits and perks (varies by company).

ASM Global has immediate openings for Operations Staff at the Raising Cane's River Center. This labor-intensive role is a great opportunity for anyone looking for a Full-time work with non-standard hours. The successful candidate is someone who can be a team player and is willing to contribute to the effort it takes for a large facility to host major entertainment events. The operations team plays a critical role in preparing the facility for various types of events, which may include concerts, trade shows, ceremonies, or banquets. The main responsibility of this position involves heavy labor and various duties designed to ensure the day-to-day operations of the facility are met. Other Responsibilities May Include: * Setting-up and removing event layouts, which may include moving chairs, walls, barricades, staging, tables, other furnishings and equipment. * Performs physical labor including carrying, lifting, and assembly event items. * Loading/unloading delivery trucks, transporting trash and waste to proper disposal area and replenishing supplies. * Perform light maintenance repairs to event setup and cleaning equipment using hand and power tools. * Operate forklifts, scissor, vertical, and boom lifts, and other motorized vehicles properly. * May operate specialized facility tools with training at the directions of a supervisor. * Minor housekeeping or cleaning duties when necessary * Other duties as assigned Requirements: * Must be at least 18 years old * Must have high school diploma or GED * Must be able to pass a background check * Maintains a professional appearance * Ability to work flexible hours, including nights, weekends and holidays. * Ability to lift up to 50 to 75 lbs. * Walk long distances / stand for extended periods of time. * Climb Stairs and push/pull heavy objects.

**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.00 to $22.57 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

🍂 Leaves Are Falling, Opportunities Are Calling-Join Our Team Today! 🍕 RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun! Job Description As an RPM Delivery Driver, you are representing RPM to our Customers. As a driver, you can be involved in all aspects of store operations and get paid cash daily. You represent our brand as the first, and sometimes only, Team Member our Customers see. Your contact with the Customer plays an essential role as we create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers as the face of Domino's delivery. At RPM your SAFETY is our #1 priority. WHAT DO DELIVERY DRIVERS DO? · Deliver Domino's products in your vehicle while enjoying music in a safe and efficient way. · Uphold and represent a rock-solid brand image. · Provide amazing Customer service. · Safely deliver pizzas while having fun. · Get into the action and make perfect product all the time. · Learn organizational and inventory skills. · Execute time management skills and the ability to multi-task in a competitive work environment. · Help be part of the pizza industry that is leading in technology by using the most advanced equipment. · Demonstrate your own style while working in a diverse work environment. · The ability to take ownership in resolving problems. · Operate all equipment inside the store, including oven-tending. WHAT'S IN IT FOR YOU? · Join a winning team who is the best pizza company in the world & in every neighborhood! · Complete all RPM world class training programs to ensure you are set up for success in your role. · Work flexible fun hours and enjoy great product discounts. · Earn CASH DAILY · Driver Safety Bonus · Opportunity to continue your development through RPM Pizza College. · This is the first step for many to owning your own Dominos store. · Learn team building and problem-solving and develop your skills for the future. · Opportunity to give back to the community through partnerships and donations. · Variable hourly position (meaning hours vary week to week) with cash paid daily. · Medical, dental, vision insurance available if Driver averages 30 or more hours per week during a designated 9 month measurement period. · 401K program available. Qualifications · Must be 18 years of age with a clear driving record, a dependable vehicle, and proof of insurance. · Strong communication and basic math skills to count change. · Be outgoing, have a positive, upbeat attitude. · Strong communication, and verbal skills. · Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds. Additional Information All your information will be kept confidential according to EEO guidelines.

As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services. Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services. Job Description Apply at: ************************************************************************************* Expanded=true&organization=2**********1&portal=**********1 then search for job number 142439 At Cox, we connect people to the things they love. Now we'd like to connect you to a career opportunity you'll love. Cox Communications call center is looking for customer focused individuals to join our team and be the voice of our brand to Serve, Solve and Sell. We offer... • If hired for this position between August 31, 2015 through December 31, 2015, you will be eligible to receive a $1,000 sign-on bonus (paid in accordance with established program guidelines.) • Competitive wages with potential for additional financial incentives for motivated team members! • FREE Internet and other Cox discounted services • Medical, Dental, and Vision Benefits first day! • Casual, yet energetic and engaging work environment • Retirement Benefits including 401(K) and Pension • Work-life balance, including generous time off policies: Up to 22 days of Paid Time Off during first year, plus 7 Paid Holidays • Tuition Assistance provided • High degree of commitment to our communities including volunteer opportunities • Career Advancement Opportunities across the Cox family of companies A Technical Support Representative is part of a supportive, service-oriented team that: • Exceeds our customer's expectations by providing top notch customer service. • Engages in real-time troubleshooting with customers to resolve technical issues. • Educates residential Cox customers about the use of products and additional service opportunities. • Maximize opportunities to sell additional or upgraded services to customers as available, while providing a quality customer experience. Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company: • Integrity - We do business with honesty and integrity. We meet or exceed the highest ethical standards in all of our business activities. We can be trusted to do what we say we will do. We Live Cox Values. • People - Our employees are our most important asset. They set us apart. We invest in their continuous development and recognize their contributions to our success. • Diversity - Diversity of cultures and ideas makes us stronger; it is a core Value at Cox. We value different approaches, thinking perspectives and people. • Customers - Our customers are our lifeblood. They depend on us to provide reliable, quality products and outstanding service at every opportunity. We count on employees to do the right thing for our customers. • Community - Communities connect us to the people we serve. We are leaders and responsible citizens in the communities where we live and work. At the heart of our Values we support youth, education and environmental sustainability. Unleash your potential with Cox Communications as a Technical Support Representative, where you will be enhancing the lives of our customers and your career. The Cox Communications Difference Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents and grow your career. Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives. Cox Communications Ranks 17 on the 2015 DiversityInc Top 50 Companies for Diversity Cox Ranked in Top 10 for Diversity Councils Keep reading to learn more about the role and to apply to join the Cox Communications team NOW! Primary Responsibilities and Essential Functions • Work in an energetic call center environment answering inbound customer calls concerning inquiries about one or more Cox products. • Trouble shoot the root cause of customer problems and identify the action required (using company databases, customer information, and collaboration with other departments) to resolve issue and schedule service appointments when necessary. • Provide total customer service by asking questions and listening to customers in order to understand their needs, requests, or problems while identifying sales and up-selling opportunities that will drive additional revenue for the company. • Build customer loyalty by placing follow-up calls to customers after receiving acknowledgment of action taken by other Cox departments. • Keep customer informed about progress by checking the status of work orders in customer record system. • Provide seamless customer experience through documenting call details and new account information into the computer system and completing any forms required to request action by other departments. • Other duties as assigned. Qualifications Qualifications Minimum • High school graduate or GED or equivalent work experience. • 6 months work experience providing service directly to customers. • 6 months experience using a computer in a work or non-work setting. • Eligibility to work in the United States. Preferred • 6 or more months experience troubleshooting basic hardware, software, and/or connectivity issues. • 6 or more months experience working in a position that requires meeting sales goals. • Keen aptitude for helping customers and a customer experience focus. • 1 to 2 years of work experience in a customer service role, not specific to just Call Center. • Enthusiastic and personable, with the ability to adapt and thrive in constant change. • Previous telecommunications experience. • Strong computer skills and be able to navigate through multiple screens. Additional Information Your Career At Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives. Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ************ Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.

←Back to all jobs at JM TEST SYSTEMS LLC Inside sales-Customer Service Representative This role supports revenue growth by serving as the main contact for customers needing equipment sales or rentals. Responsibilities include quoting, order processing, customer communication, and coordinating with internal teams to ensure efficient service. Key Responsibilities Respond to customer inquiries via phone and email. Identify customer needs and prepare accurate sales/rental quotes. Follow up on open quotes and maintain detailed customer notes. Convert quotes into complete orders and verify all details before processing. Submit sales orders to purchasing and route rental orders for fulfillment. Maintain customer information and communication history in CRM. Collaborate with Sales, Purchasing, Check-in/Check-out, Shipping, and Rental teams. Qualifications High school diploma required; some college preferred. Experience in inside sales or customer service preferred, especially in industrial or oil & gas sectors. Strong communication, organization, and multitasking skills. Basic computer skills and proficiency in Microsoft Office. Physical Requirements Sitting/standing for long periods; frequent phone and computer use. Walking between departments; occasional lifting up to 50 lbs. Working closely with team members in a shared workspace. Benefits: Stability and Unlimited Opportunity! Medical, Dental, and Vision Insurance HSA with Employer Contribution 401(k) with Company Matching Paid Time Off: Vacation, Sick Leave, Birthday, and Holidays Employer-Paid Life Insurance Schedule: 40 hour work week Monday to Friday Please visit our careers page to see more job opportunities.

Full-time, Temporary Description The 30+ year company supports the petrochemical and manufacturing industry domestically and internationally and is positioned along the Gulf Coast providing training, occupational medicine, and innovative solutions to industry. The Customer & Health Service Representative plays a critical role in supporting training, customer service, and occupational health services across the organization. This position combines responsibilities from eLearning lab proctoring, customer service scheduling, and occupational health testing to ensure seamless operations and high-quality service delivery. The specialist will work closely with trainees, instructors, and medical staff to maintain compliance, efficiency, and professionalism in all assigned tasks. Essential Job Responsibilities Training & eLearning Support Ability to open or close eLearning lab daily; maintain cleanliness and inventory. Check in trainees, verify identification, and launch courses or exams. Proctor trainees and enforce testing protocols and company policies. Assist Safety Instructors with classroom setup, material inventory, and testing procedures. Report course discrepancies and unethical behavior to management. Customer Service & Scheduling Greet and process trainees, verify credentials, and issue badges. Handle fax registrations, payments, and course requirement confirmations. Use custom software applications for scheduling and trainee management. Respond to customer inquiries and assist other departments during peak periods. Occupational Health Services Administer respirator fit tests, audiometric tests, drug/alcohol screenings, and pulmonary function tests. Calibrate, inspect, and maintain testing equipment per manufacturer guidelines. Ensure confidentiality of customer data and compliance with CFR standards. Disinfect and inspect equipment after each use. Respond to after-hours calls and support medical services as needed. Preferred Skills & Qualifications Strong customer service and communication skills (written and oral). Ability to work independently and adapt to varied environments. Proven decision-making under pressure and attention to detail. Willingness to cross-train and assist other departments. Ability to learn and use custom software applications. Requirements High school diploma or GED. Entry-level proficiency in Microsoft Word, Excel, PowerPoint, and Internet Explorer. Basic knowledge of computer hardware and software. Willingness to travel and work at different locations as needed. Completion of required certifications (NIOSH, CAOCH, drug/alcohol testing) within designated timeframes. Physical Demands While performing the duties of this job, the employee is regularly required to read, talk or hear. The employee frequently is required to stand, walk, sit, use hands to handle training equipment and tools, reach with hands and arms, climb or balance, stoop, kneel, crouch, and crawl. The employee occasionally lifts and/or moves up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment This job is typically in a training lab or clinic like office environment and will also require travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reporting Responsibilities The Customer & Health Services Representative reports directly to the supervisor of operations. This position does not have direct reports.

←Back to all jobs at TREO STAFFING LLC Customer Service Representative IS LOCATED IN THE HAMMOND AREA!!! We are looking for: A Go Getter with great communication skills! Professional telephone voice. Qualified candidate must have extensive knowledge of Microsoft Office Suite, experience in data entry and analyzing reports. Must be willing work independently and with a team of people. This position is very detailed, the qualified candidate must be eager to learn and ask a lot of questions and job duties and projects. Interested candidates must submit a COVER LETTER and RESUME for review and consideration. Please visit our careers page to see more job opportunities.

Ross Downing Auto Group Service BDC Customer Care Representative Job Description: Ross Downing is seeking a dependable representative for our Business Development call center. This person will be the liaison between our company and its current/ potential customers. This role will highlight the continuation of customer satisfaction throughout our dealership. See below for details: Available shifts: (I) 7:30-4:30 (II) 8:00-5:00 (III)8:30-5:30 (IV)9:00-6:00 Part Time opportunities available as well* Responsibilities: · Answer customer care phone calls, emails, and internet inquiries. · Make outbound calls to create new business or maintain loyal business. · Set at minimum 20 appointments per day. · Keep records of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken. · Build customer relationships and advise customers on services. · Direct calls to appropriate individuals and departments. · Enter data through multiple software programs including XTime, DealerTrack, Vin Solutions, GM Global, Microsoft Teams, and warranty companies. · Meet daily and monthly goals (inbound & outbound calls, scheduling) · Learn, reference, and apply product knowledge information to assist customers. · Strategically assist in curating a schedule for Service Advisors. · Assist in obtaining and assigning loaner vehicles to customers for all Ross Downing Automotive facilities. · Complete multiple retention lists and manufacturer campaigns to maintain customer relationships. · Update customer records as needed. · Provide excellent customer experience. Preferred Qualifications: · Microsoft office proficient. · Ability to type 60 words per minute. · Ability to maintain professionalism through phone contact. · Customer Service background. · Strong communication skills. · Must be able to pass a background check. Starting Pay: $11-$12 per hour plus bonus opportunities.

Ross Downing Auto Group Service BDC Customer Care Representative Job Description: Ross Downing is seeking a dependable representative for our Business Development call center. This person will be the liaison between our company and its current/ potential customers. This role will highlight the continuation of customer satisfaction throughout our dealership. See below for details: Available shifts: (I) 7:30-4:30 (II) 8:00-5:00 (III)8:30-5:30 (IV)9:00-6:00 Part Time opportunities available as well* Responsibilities: · Answer customer care phone calls, emails, and internet inquiries. · Make outbound calls to create new business or maintain loyal business. · Set at minimum 20 appointments per day. · Keep records of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken. · Build customer relationships and advise customers on services. · Direct calls to appropriate individuals and departments. · Enter data through multiple software programs including XTime, DealerTrack, Vin Solutions, GM Global, Microsoft Teams, and warranty companies. · Meet daily and monthly goals (inbound & outbound calls, scheduling) · Learn, reference, and apply product knowledge information to assist customers. · Strategically assist in curating a schedule for Service Advisors. · Assist in obtaining and assigning loaner vehicles to customers for all Ross Downing Automotive facilities. · Complete multiple retention lists and manufacturer campaigns to maintain customer relationships. · Update customer records as needed. · Provide excellent customer experience. Preferred Qualifications: · Microsoft office proficient. · Ability to type 60 words per minute. · Ability to maintain professionalism through phone contact. · Customer Service background. · Strong communication skills. · Must be able to pass a background check. Starting Pay: $11-$12 per hour plus bonus opportunities.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary As a Provider Enrollment Field Rep - Baton Rouge (Louisiana Site Visits) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission * Conduct on-site visits to healthcare provider facilities to assess compliance with CMS, state, and federal enrollment standards. * Maintain accurate documentation and detailed reports of all site survey findings and observations. * Evaluate facilities, infrastructure, and operations to ensure alignment with regulatory requirements. * Communicate effectively with healthcare providers to explain compliance expectations and gather necessary information. * Analyze survey results to determine provider eligibility and identify opportunities for improvement. What we're looking for * High School Diploma or GED required; post-secondary education in healthcare or business is a plus. * 1-3 years of experience in healthcare operations, provider enrollment, or compliance-related roles. * Strong analytical, communication, and organizational skills with attention to detail. * Ability and willingness to travel locally or regionally for site surveys. * Valid driver's license and reliable transportation are required. What you should expect in this role * Hybrid position based in the Baton Rouge, LA region. * Requires up to 40% travel, including occasional overnight and weekend trips. * Travel support includes access to a rental car and corporate card for approved business travel expenses. * Participation in the Harver Assessment is required as part of the interview process. * Video cameras must be on during interviews and initial orientation week. #LI-HYBRID #LI-PP1 The pay range for this position is $33,500.00 - $47,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.