Inbound Call Center Representative
Call center agent job in Ridgefield, NJ
Job Brief:
The Inbound Call Center Representative (CSR) answers all incoming calls from sponsors, members, and providers. Researches claim status, and assists in bringing resolution to the claim problem by thorough analysis. To do this, the CSR must have a thorough understanding of the claims process to ensure repeat calls do not occur due to unclear or inaccurate information. Outbound calls are made by the CSR to close the communication loop with the caller as required and the CSR must manage this process to coincide with lulls in call center inbound call volumes.
Responsibilities:
- Handle high volume inbound calls supporting members with counseling when selecting appropriate health care plans to meet their needs
- Accurately document member information and call notes
- Provide members with accurate information and a positive experience to all callers (callers may also include local county offices)
- De-escalate callers when handling complaints and escalating when appropriate
- Handle up to 3 incoming chat sessions simultaneously
- Complete offline work as needed
Skills Required:
- Accuracy and attention to detail
- Ability to work in a fast paced environment
- Excellent listening skills
- Ability to manage callers with compassion and professionalism
Clinical Customer Engagement Specialist
Call center agent job in White Plains, NY
Bachelor's degree in Human Nutrition or similar Registered Dietitian1+ years of clinical or related experience In-depth knowledge of human nutrition and diseases with focus on pediatrics. Knowledge of technical customer service skills. Knowledge of social media and ability to navigate within the platforms.
Basic Microsoft Office software knowledge (e.
g.
Excel, PowerPoint, Word).
Exceptional communication skills, verbally and written.
Ability to diffuse difficult situations and meet customer needs.
Ability to analyze data and recognize complaint trends that may pose potential risk to the business.
Ability to translate clinical/product information for clinicians, patients and families.
Ability to probe and ask questions to understand customer concerns.
Ability to empathize and care for the customer in a genuine manner.
Ability to interact with a diverse group of individuals, ranging from healthcare professionals to patients and families.
Ability to work cross-functionally and at all levels of the organization.
5% travel to conferences and other medical and consumer events (1 or 2 per year) is required.
Call Center Representative
Call center agent job in Fishkill, NY
Call Center Representative
Fishkill, NY
$20-$22/hour, based on experience
Full-Time | Monday-Saturday (flexible schedule required)
At TEG Federal Credit Union, we're more than just a financial institution - we're a team that cares for each other, our members, and our community. We're looking for a Call Center Representative to join our Solutions Center team in Fishkill, NY.
This role is all about helping members over the phone: answering questions, resolving issues, and guiding them to products and services that support their financial well-being. If you enjoy problem-solving, building relationships, and delivering exceptional customer service, this is the opportunity for you.
What you'll do as a Call Center Representative (Responsibilities):
Handle member service requests such as address changes, check orders, stop payments, lien releases, and card replacements.
Assist members with mobile and online banking questions.
Research and resolve member issues, following up by phone, email, or mail as needed.
Identify opportunities to support members' financial fitness by recommending appropriate credit union products and services.
Accurately verify member identity and maintain confidentiality at all times.
Perform other duties as needed to support the Solutions Center team.
What we're looking for (Qualifications):
1-3 years of customer service or banking experience (call center experience preferred).
High school diploma or GED required.
Strong communication, listening, and problem-solving skills.
Comfortable using Microsoft Word and Windows-based programs; accurate typing and computer skills.
Ability to handle confidential member information with discretion.
Flexible availability, including Saturdays.
Why Join TEG?
Competitive hourly pay: $20-$22/hour, based on experience
Comprehensive health, dental, and vision insurance
401(k) with company match + defined benefit pension plan
Paid time off and holidays
Training and career growth opportunities
Supportive, team-oriented culture focused on community impact
At TEG Federal Credit Union, you're not just filling a seat - you're making a difference. Join us in empowering members to embrace financial well-being every day.
Apply now for immediate consideration!
About TEG Federal Credit Union:
With over $400 Million in assets located in beautiful Hudson Valley, NY, TEG Federal Credit Union has over 37,000 members, 9 branches, an amazing employee culture, strong history of member service excellence and is one of the most respected financially sound organizations in the area. Our vision at TEG is to empower our members to embrace their financial wellbeing each and every day. TEG's mission is to enrich the lives of our members by providing quality financial services within the credit union philosophy of ‘people helping people,' while maintaining a strong financial foundation.
TEG Federal Credit Union is an Equal Opportunity Employer. Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual orientation, gender identity, marital status, military background, disability or any other legally protected status. All employment related decisions are made in accord with this policy.
TEG Federal Credit Union participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information on E-Verify, please visit *****************
Call Center Agent
Call center agent job in Poughkeepsie, NY
Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you'll do:
Responsibilities/Duties:
* Greet all patients and office guests via telephone.
* Schedule and/or Coordinate scheduling for all patients/clients calling for all orthopedic, pain management, radiology and strive to provide a one call resolution.
* Enter patient demographics and insurance information to allow for pre-appointment verification.
* Verify eligibility for all scheduled appointments and determine deductible payment requirements.
* Inform patients appropriately about insurance coverage, in network vs. out of network benefits with regards to scheduling an appointment at OADC.
* Address patient balances at time of scheduling, transfer/refer patient to finance department for payment arrangement or to review account balance.
* Review required authorizations in system for appointments and/or educate patient of insurance guidelines for coverage.
* Coordinate rescheduling of appointments cancelled by the practice.
* Notate cancelled or rescheduled appointments.
* Transfer calls to appropriate department based on patients' needs.
* Communicate with all departments effectively and efficiently to minimize wait times while providing high quality customer service.
* Assist patients and/or family members with any requests
* Maintain a professional work atmosphere through behavior and communication with patients, physicians, co-workers and administration.
* Review Call reminder reports daily and remove cancelled appointments.
* Contribute to the teams' monthly service goals
* All other duties as assigned by the manager
Customer Service
Call center agent job in Wayne, NJ
In this role, you will be the first point of contact for our customers, handling inbound calls and providing outstanding assistance. Your primary goal will be to ensure customer satisfaction and strengthen our relationship with each interaction.
· Greets and interacts with customers.
· Answer incoming customer inquiries via phone promptly and professionally.
· Provide accurate information regarding products, services, and policies.
· Resolve customer complaints and issues efficiently and effectively.
· Maintain a high level of professionalism and empathy when interacting with customers.
· Ensure all interactions are documented accurately in our CRM system.
· Collaborate with other departments to address customer concerns and improve processes.
· Follow communication procedures, guidelines, and policies.
· Strive to achieve set performance metrics (e.g., average call duration, customer satisfaction ratings).
Requirements
· Excellent verbal communication skills.
· Excellent active listening skills.
· Excellent sales and customer service skills.
· Extensive knowledge of the merchandise sold.
· Ability to anticipate customers' needs.
· Strong problem-solving abilities.
· Ability to work well under pressure and handle challenging situations calmly.
· Ability to operate or to quickly learn the store's point-of-sale system.
Salary Description $22 / Hour
Join Our Team as an Autism Care Professional
Call center agent job in Port Chester, NY
Psychology Opportunity - Free Training in Upstate Right, NY*
Seeking candidates who are able to a make a long term commitment (minimum 6 months)| Competitive Pay | Flexible Hours | Free Training | Sign-On & Referral Bonuses
Are you ready to start a rewarding career in Applied Behavior Analysis (ABA) with no prior experience? Join our team as an Entry-Level ABA Therapist and enjoy competitive pay, flexible hours, and a range of bonuses. This is a great opportunity to make a meaningful difference in the lives of children with Autism while building your career!
Perks:
Competitive Pay: Earn between $20 - $30 per hour based on experience and performance
Flexible Hours: Ideal for students or part-time job seekers choose from afternoon and evening shifts that work with your schedule.
Great opportunity for anyone in Education or related fields, as many positions offer afternoon or evening hours. Great role for Teachers, Teachers Assistants, and Paraprofessionals! (No experience needed)
Enjoy job security and advancement opportunities in the thriving ABA industry.
Ideal for those seeking part-time positions.
A fantastic entry point into the field of psychology, providing valuable real-world experience.
No prior ABA experience needed; we provide comprehensive training.
Responsibilities:
Provide one-on-one ABA services to clients, using evidence-based interventions supporting independence and positive behavior.
Serve as an integral member of our clinical team, responsible for the direct implementation of skill-building and care plans.
Record session data accurately using electronic devices.
Foster a positive learning environment for clients and connect with families.
Collaborate with families and BCBA Supervisor(s) to enhance treatment effectiveness.
Qualifications:
High school diploma or equivalent.
Willingness to learn and passionate about making a difference for children with Autism.
Patience, compassion, and the ability to maintain a calm demeanor in challenging situations.
Need to Know:
Services will be provided in clients' homes or in community-based locations.
All positions start off part-time.
Required to take the 40-hour Registered Behavior Technician course.
Looking to hire candidates who are willing to make a 6-month commitment to change our clients lives.
Ready to leverage your educational skills to help more children? Apply today, join our team, and let your skills in the classroom make a positive impact on the lives of children with Autism.
Call Center Agent (Must have Healthcare Experience)
Call center agent job in Woodland Park, NJ
Call Center Representative
Position: Full Time
Previous high volume call center experience
Previous experience in a Healthcare environment
Experience with EMR/EHR systems in Medical Environment
Reliable transportation
Must be reliable, seeking a full time permanent position
Position Details:
Monday - Friday
9a - 5p hours
Will need to be confident on the phone, able to work on their own after training period
Customer Service Representative
Call center agent job in Greenwich, CT
We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction-whether over the phone or in person-results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success.
CSR Responsibilities:
Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
Operates multiple-line telephone system. Answers incoming calls, places, callers on hold, transfers calls, and pages staff members appropriately. Takes and routes messages for veterinarians and staff members.
Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients.
Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
Maintains accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support (scanning documents, updating records, faxing, emailing, etc.) to keep accurate and reliable client information.
Complete all tasks as assigned by the supervisor(s).
Qualifications & Requirements:
$17-21 per hour starting wage
Professional and friendly phone etiquette
Available to work weekends and holiday rotations, as needed
Ability to properly prioritize and complete tasks simultaneously
Ability to problem solve and adapt to multiple situations
HS Diploma or educational equivalent
Excellent customer service skills
Computer efficiency
Very detail-oriented
Preferred: Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.)
Preferred: One year of customer service representative experience
Preferred: Knowledge of veterinary medical terminology and procedures
At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Auto-ApplyCall Center Operator (Bilingual)
Call center agent job in Newburgh, NY
Full-time Description
Cornerstone Family Healthcare is actively recruiting for Bilingual Call Center Operators to join our growing Call Center team in Newburgh, NY.
RATE OF PAY/SALARY: $17.00 per hour
PLUS
Monthly incentives available
WORK LOCATION(S): Newburgh, NY
STATUS: Per Diem, Full Time
CORNERSTONE BENEFITS:
Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays I Monthly incentives available
CORNERSTONE'S MISSION:
Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability.
JOB SUMMARY:
This is NOT a remote job!
Provides excellent customer service at all times; politely greets patients, responds accurately and appropriately and thanks them for calling.
Makes appointments for new and existing patients using the practice management system template.
Coordinates with departmental Patient Services Representatives and nursing staff to accommodate patient's requests for earlier appointments.
Verifies all demographic and insurance information gathered from each patient and posts it accurately in the practice management system.
Verifies all insurance information, including eligibility, PCP and referrals, if required for the visit type and insurance.
Provides back-up support for patient registration as requested by management.
Attends monthly departmental meetings.
Handles other duties as assigned.
Requirements
Bilingual: Fluent in Spanish
High School Diploma or High School Equivalency Diploma
For PER DIEM shift - Flexible schedule coordinated monthly with management. Must work at least two weekend days per month (9am-5pm),
(Cannot work more than 30 hours per week).
Please Note:
Training schedule for the per diem shifts is Monday-Friday 9am-5pm for 5 weeks.
Salary Description $17.00
Customer Service Agents - Managment Trainee
Call center agent job in Lyndhurst, NJ
To meet the increasing demand for personalized marketing, R&R Business Consultants Inc. was formed. We know that businesses want an outsourcing solution they can trust and rely on. That's why we pride ourselves on our ability to exceed expectations, deliver competitive results and guarantee a high return on investment.
We propel our clients' brands and their products to the forefront using the latest personalized marketing methods that are guaranteed to boost sales and raise awareness in a strategically targeted market.
Brand New Startup beginning new branch in New Jersey!
Job Description
R&R Business Consultants, Inc. (2015) is looking to bring on board 5 customer service agents to handle face to face sales presentations, time and budget management on behalf of Fortune 500 clients.
**we are not a call center and this is not a telemarketing firm**
Equipped with an Ipad Air, you will be in charge of capturing consumer data, handling customer service, sales, marketing and promotional campaigns. You will be a apart of a dynamic team atmosphere.
Qualifications
We look for strong people skills, work ethic and time management.
Additional Information
We are looking for rapid growth, there will be tremendous opportunity to move up within the company.
All your information will be kept confidential according to EEO guidelines.
Call Center Representative - Tarrytown
Call center agent job in Tarrytown, NY
ENT and Allergy Associates and Hümi is seeking a self-motivated, people-friendly, full time Call Center Representative onsite at our Tarrytown Corporate office location.
Hourly: $17/hour
Handle inbound/outbound calls from all contacts of ENTA locations and the Audiology hotline
Assist callers with appointment scheduling, message tasking, and provide general assistance
Provide callers with polite, courteous and empathetic customer service
Active listening skills required
Meet departmental call handling standards
Maintain accuracy with proper use of the scheduling system and regular utilization of scheduling reference tools
Requirements
Outstanding customer service skills and dedication to providing exceptional customer care
Excellent people skills, and ability to communicate effectively with staff members of all levels
Focus on quality and customer service
Exceptional listening and analytical skills
Ability to multitask and successfully operate in a fast paced, team environment
Must adapt well to change and successfully set and adjust priorities as needed
Must be skilled in multitasking computer based programs - Microsoft suite, typing skills, NextGen, Ring Central phone system
Excellent listening, verbal, written, and interpersonal communication skills
Keen attention to detail
Schedule:
Monday-Friday: 8:00am-4:30pm or 9:00am-5:30pm
We offer a comprehensive benefits package including:
Medical/Dental/Vision insurance, Company paid long term disability, Flexible spending account, Company paid life insurance, Voluntary life insurance, 401k, Pet insurance.
The ENT & Allergy Associates Network:
ENT & Allergy Associates (ENTA) is the largest ENT, Allergy, and Audiology practice in the country, with over 475 clinicians who practice in over 80 clinical locations throughout New York, New Jersey, Pennsylvania, and Texas. Each ENTA clinical office is comprised of world-class physicians who are specialists and sub-specialists in their respective fields, providing the highest level of expertise and care. With a wide range of services including Adult and Pediatric ENT and Allergy, Voice and Swallowing, Advanced Sinus and Skull Base Surgery, Facial Plastics and Reconstructive Surgery, Treatment of Disorders of the Inner Ear and Dizziness, Asthma-related services, Diagnostic Audiology, Hearing Aid Dispensing, Sleep and CT Services, ENTA Is able to meet the needs of patients of all ages. ENTA is also affiliated with some of the most prestigious medical institutions in the world. Each year ENTA physicians are voted ‘Top Doctor' by Castle Connolly, a true testament to the exceptional care and service they provide to their patients.
HÜMI:
Backed by over 25 years of experience, Hümi (formerly Quality Medical Management Services USA, LLC, or QMMS USA) specializes in healthcare management and consultancy across practice operations and management, technology, revenue cycle, compliance, HR management, and business applications. With a seasoned team and a commitment to excellence, Hümi delivers cutting-edge healthcare business management solutions. By implementing best practices at every step, Hümi ensures measurable success for its clients. At its core, Hümi represents the human side of healthcare, where operational excellence meets a people-first philosophy.
ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyCustomer Service Representative
Call center agent job in Newburgh, NY
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $20.03 - $22.58 per hour
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
Auto-ApplyCSR - Part- Time - White Plains
Call center agent job in White Plains, NY
Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR!
Pay-O-Matic powers your pursuit.
As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed.
Role Responsibilities:
Deliver exceptional guest service, ensuring a positive customer experience in line with company standards.
Use Point-Of-Sale (POS) system for all transactions
Work in confined areas alone with an understanding of the Company's security/safety policies and procedures.
Open and close the store when required.
Process money transfer transactions and efficiently manage point of sale operations.
Adapt well in the face of workplace stressors such as heavy verbal demands of customer service
Perform transactions successfully while upholding Banking-related Compliance rules and regulations.
Maintain a harmonious work environment with colleagues through practice of mutual respect.
Sustain loss prevention protocols, strictly adhering to company policies and store standards.
Manage company funds, ensuring precise reconciliation with daily receipts and records.
Implement strong security measures to safeguard company funds and maintain financial integrity.
Perform daily reconciliation of transactions to ensure accuracy and transparency.
Role Requirements:
Prior experience in customer service.
Previous experience handling financial transactions.
Fluency in both English and Spanish, with strong communication skills in both languages required.
Experience working with Microsoft Office Suite and general computer literacy.
Must be available to work (float) at nearby locations when needed.
We make financial services accessible to humans everywhere. Join us for what's next.
Pay-O-Matic is New York City's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services.
Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Pay-O-Matic. Learn more about our purpose and people ***********************************************
Salary:
The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law.
Benefits:
You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits.
Location (in-person): Store 240 - 188 Martine Ave. White Plains, New York, 10601
POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate.
POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time.
Schedule:
The 188 Martine Ave. White Plains, New York, 10601 location has the following operation hours, Eastern Standard Time (EST):
Sunday, Closed
Monday, 8:00 a.m. to 7:00 p.m.
Tuesday, 8:00 a.m. to 7:00 p.m.
Wednesday, 8:00 a.m. to 7:00 p.m.
Thursday, 8:00 a.m. to 7:00 p.m.
Friday, 8:00 a.m. to 9:00 p.m.
Saturday, 8:00 a.m. to 7:00 p.m.
The CSR will work between 20 and 29 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is Wednesday, Thursday, Friday, Saturday 8:00 a.m. - 9:00 p.m.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date: 12-31-2025
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Auto-ApplyDog Care Professional
Call center agent job in West Milford, NJ
Job DescriptionThe Maddie Ranch by Pack Leader Dogs was founded 11 years ago to tackle the most frustrating challenge that dog owners face: how to achieve a happy, well-behaved dog and where to find premium dog care provided by people who truly understand dogs. Were providing the next generation of dog care solutions that are built on the foundation of Dog Psychology. We've rethought the dog care paradigm as innovative leaders in our space and are looking for the right people to join us as we scale.
Were extraordinarily proud of the organization weve built (not to mention humbled to be recognized as the only Cesar Millan Certified Trainer in the area), but we couldnt have done it without our people. Our people are Pack Leader Dogs biggest competitive advantage, and well continue investing in our partners and people-first culture.
The Challenge
As Maddie Ranch by Pack Leader Dogs continues to grow, we need a Dog Care Professional to join our growing team. We're lucky to have a beautiful 8-acre ranch with top-tier services for our high-priority clients, and we need to continue to set the standard for the Dog Care industry by providing highly skilled and motivated Dog Care Professionals. You'll help our team with Adventure Camp and potentially Dog Training Services (if interested) as we continue to add clients to our roster!
The Opportunity
We are looking for someone with great energy who is motivated to be part of our Pet Care Services who is experienced in teamwork (pack work as we like to call it) and is passionate about learning, growing and of course, dogs! Dont be mistaken, this is a challenging career path, but also highly rewarding with high-income potential. We have many growth options including but not limited to management and dog training. Are you up for the challenge? If so, stop reading and start applying!
The Team
Join a scaling and tight-knit team on a mission to change the dog industry! Our team members come from various backgrounds, but one thing unites them all- their love for our clients and how The Maddie Ranch is transforming the world of dog care! We are always in growth mode here at The Maddie Ranch as individuals and as a team. We are focused on being positive and believe we can accomplish anything we set our minds to.
The Skill Set
Candidate must have experience working with dogs.
Candidate must possess skills in dog handling and be physically capable of providing exercise for dogs.
Candidates must have excellent customer service and communication skills.
Candidate must have experience working on a team, the ability to take direction from our more experienced pack leaders and managers.
Dog care facility experience preferred.
Ability to bike and/or rollerblade dogs is preferred.
Experience with social media and business development is a plus but not required.
Opportunity to shadow team dog trainers to gain knowledge.
The successful candidate will gain an understanding of the workflow of The Maddie Ranch and identify ways they can contribute to maximize team efficiency, have full knowledge of The Maddie Ranch services, understand our commitment to customer service, work with a team fulfilling all the dogs' needs in our care and more.
Performance
Within 1 Month Youll
Complete The Maddie Ranch Training, our onboarding program designed to get you up to speed on our business, vision and team and gain an understanding about how your role fits into the broader organization.
Shadow staff to learn how The Maddie Ranch is currently being managed and understand ways to contribute to team efficiency and effectiveness.
Understand the future goals of the organization.
Learn the basics of Dog Psychology and how we behave around the dogs in our care.
Within 3 Months Youll
Work in the Pet Care services under supervision.
Meet regularly with team leads for updates and feedback.
Meet regularly with team leads to ensure goals are being met.
Begin to understand internal growth options within the company.
Have a better understanding of dog behavior and psychology.
Within 6 Months Youll
Work in the Pet Care services under less supervision.
Meet regularly with team leads for updates and feedback.
Meet regularly with team leads to ensure goals are being met.
Fully understand internal growth options and have a clear path for growth within the company.
Have a solid understanding of dog behavior and psychology.
Be part of a team that is changing the world in dog care!
Job Type: Full-time
Benefits:
Employee discount
Paid time off
Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Weekend availability
Ability to commute/relocate:
West Milford, NJ 07480: Reliably commute or planning to relocate before starting work (Required)
Experience:
Dog Handling: 1 year (Required)
License/Certification:
Driver's License (Required)
Customer Service Representative $17 hourly
Call center agent job in Fairfield, NJ
Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!
Customer Service Representative
Hourly pay rate: $17.00
Schedule needed: 40 hours per week including weekends
What you'll do:
As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.
What we need from you is:
* Consistently to provide genuine, friendly, personable and professional service.
* Effective communication, interpersonal and organizational skills in person and on the phone.
* Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
* Proactively resolve escalated customer issues.
* Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
* Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.
We can't wait to get to know you!
For a more detailed look into this role click here
or copy and paste the following link if using a mobile device
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Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)
Call Center Representative
Call center agent job in Fishkill, NY
Job Description
Call Center Representative
Fishkill, NY
$20-$22/hour, based on experience
Full-Time | Monday-Saturday (flexible schedule required)
At TEG Federal Credit Union, we're more than just a financial institution - we're a team that cares for each other, our members, and our community. We're looking for a Call Center Representative to join our Solutions Center team in Fishkill, NY.
This role is all about helping members over the phone: answering questions, resolving issues, and guiding them to products and services that support their financial well-being. If you enjoy problem-solving, building relationships, and delivering exceptional customer service, this is the opportunity for you.
What you'll do as a Call Center Representative (Responsibilities):
Handle member service requests such as address changes, check orders, stop payments, lien releases, and card replacements.
Assist members with mobile and online banking questions.
Research and resolve member issues, following up by phone, email, or mail as needed.
Identify opportunities to support members' financial fitness by recommending appropriate credit union products and services.
Accurately verify member identity and maintain confidentiality at all times.
Perform other duties as needed to support the Solutions Center team.
What we're looking for (Qualifications):
1-3 years of customer service or banking experience (call center experience preferred).
High school diploma or GED required.
Strong communication, listening, and problem-solving skills.
Comfortable using Microsoft Word and Windows-based programs; accurate typing and computer skills.
Ability to handle confidential member information with discretion.
Flexible availability, including Saturdays.
Why Join TEG?
Competitive hourly pay: $20-$22/hour, based on experience
Comprehensive health, dental, and vision insurance
401(k) with company match + defined benefit pension plan
Paid time off and holidays
Training and career growth opportunities
Supportive, team-oriented culture focused on community impact
At TEG Federal Credit Union, you're not just filling a seat - you're making a difference. Join us in empowering members to embrace financial well-being every day.
Apply now for immediate consideration!
About TEG Federal Credit Union:
With over $400 Million in assets located in beautiful Hudson Valley, NY, TEG Federal Credit Union has over 37,000 members, 9 branches, an amazing employee culture, strong history of member service excellence and is one of the most respected financially sound organizations in the area. Our vision at TEG is to empower our members to embrace their financial wellbeing each and every day. TEG's mission is to enrich the lives of our members by providing quality financial services within the credit union philosophy of ‘people helping people,' while maintaining a strong financial foundation.
TEG Federal Credit Union is an Equal Opportunity Employer. Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual orientation, gender identity, marital status, military background, disability or any other legally protected status. All employment related decisions are made in accord with this policy.
TEG Federal Credit Union participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information on E-Verify, please visit *****************
Call Center Agent Part Time
Call center agent job in Stamford, CT
HOURS: Monday, Tuesday: 8-4, Wednesday 8-1 Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you'll do:
Be the helpful guide who serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner. This position plays a key role in the efficient and effective clinical and administrative operations of the practice.
Responsibilities/Duties:
* Manage calls from patients requiring medical care and provide / gather information needed.
* Creates, updates, and accesses confidential patients' data in EMR with a high level of confidentiality and accuracy.
* Facilitates the appointment process by gathering necessary demographic, referral source and clinical information, ensuring complete and accurate documentation.
* Observes telephone flow; offering or requesting assistance as needed.
* Communicates with all departments effectively and efficiently to minimize wait times while providing high quality customer service.
* All other duties as assigned by the manager.
Call Center Operator (Bilingual)
Call center agent job in Newburgh, NY
Cornerstone Family Healthcare is actively recruiting for Bilingual Call Center Operators to join our growing Call Center team in Newburgh, NY. RATE OF PAY/SALARY: $17.00 per hour PLUS Monthly incentives available STATUS: Per Diem, Full Time
CORNERSTONE BENEFITS:
Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays I Monthly incentives available
CORNERSTONE'S MISSION:
Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability.
JOB SUMMARY: This is NOT a remote job!
* Provides excellent customer service at all times; politely greets patients, responds accurately and appropriately and thanks them for calling.
* Makes appointments for new and existing patients using the practice management system template.
* Coordinates with departmental Patient Services Representatives and nursing staff to accommodate patient's requests for earlier appointments.
* Verifies all demographic and insurance information gathered from each patient and posts it accurately in the practice management system.
* Verifies all insurance information, including eligibility, PCP and referrals, if required for the visit type and insurance.
* Provides back-up support for patient registration as requested by management.
* Attends monthly departmental meetings.
* Handles other duties as assigned.
Requirements
* Bilingual: Fluent in Spanish
* High School Diploma or High School Equivalency Diploma
* For PER DIEM shift - Flexible schedule coordinated monthly with management. Must work at least two weekend days per month (9am-5pm), (Cannot work more than 30 hours per week).
Please Note: Training schedule for the per diem shifts is Monday-Friday 9am-5pm for 5 weeks.
Customer Service Representative
Call center agent job in Greenwich, CT
About us:
At AmeriVet, we believe that thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose - and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us.
As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the tools and resources to support your career growth. Plus, you'll have a full network of support-from local team leaders, veterinary experts, and a dedicated Support Center that's here to help.
Your voice matters here. Your work has a purpose, and we're here to help you grow in a way that feels meaningful for you, your team, and the pets and clients in the community around you.
Job Summary:
As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience. To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our tech systems, you'll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners.
Key Responsibilities:
Client Communication & Scheduling:
· Answer calls and emails promptly with professional, friendly service
· Schedule appointments based on client needs and veterinarian availability, including forward booking
· Use technology to send appointment reminders, confirmations, and follow-up messages to keep clients informed and their pets' care on track
· Make outbound calls to re-engage lapsed clients and encourage them to schedule appointments
Client Relations & Service:
· Greet clients warmly and ensure a positive experience throughout their visit
· Use active listening to gather important medical information and triage inquiries, directing more complex questions to the medical team
· Demonstrate empathy in all interactions, especially when dealing with upset or emotional clients, while maintaining a calm and professional demeanor
· Promote current promotions and campaigns, keeping clients informed about special offers, services, and initiatives
Managing Patient Information & Technology:
· Update client and patient records in our practice management system with accuracy and efficiency
· Process billing transactions, including credit card payments, digital payments, financing options, and insurance claims
· Maintain organized records of client communications and appointments to streamline operations
Support the Medical Team & Practice Operations
· Provide clients with accurate post-visit instructions, including medication schedules and follow-up care
· Help maintain a clean, organized reception area and assist with daily practice operations as needed
· Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store
Qualifications:
· High school diploma or equivalent work experience required
· Excellent communication skills and a strong desire to provide compassionate, client-focused service
· Prior customer service experience, preferably in a veterinary or healthcare setting
· Basic proficiency with technology, including scheduling software and online communication platforms
· Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods.
Working Conditions:
· Must be able to work in a fast-paced, dynamic environment.
· Occasional lifting up to 40 pounds independently and physical tasks may be required
At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Auto-ApplyCustomer Service Agents - Managment Trainee
Call center agent job in Paterson, NJ
To meet the increasing demand for personalized marketing, R&R Business Consultants Inc. was formed. We know that businesses want an outsourcing solution they can trust and rely on. That's why we pride ourselves on our ability to exceed expectations, deliver competitive results and guarantee a high return on investment.
We propel our clients' brands and their products to the forefront using the latest personalized marketing methods that are guaranteed to boost sales and raise awareness in a strategically targeted market.
Brand New Startup beginning new branch in New Jersey!
Job Description
R&R Business Consultants, Inc. (2015) is looking to bring on board 5 customer service agents to handle face to face sales presentations, time and budget management on behalf of Fortune 500 clients.
**we are not a call center and this is not a telemarketing firm**
Equipped with an Ipad Air, you will be in charge of capturing consumer data, handling customer service, sales, marketing and promotional campaigns. You will be a apart of a dynamic team atmosphere.
Qualifications
We look for strong people skills, work ethic and time management.
Additional Information
We are looking for rapid growth, there will be tremendous opportunity to move up within the company.
All your information will be kept confidential according to EEO guidelines.