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Customer Service Representative
Pinnacle Technology 3.7
Call center representative job in North Canton, OH
We're Hiring - Customer Service Representative (Onsite)
We are currently looking for a Customer Service Representative to join our team on a 1-year contract.
Job Type: Contract (W2 - No Benefits)
Pay Rate: $20/hour
Work Mode: 100% Onsite
Shift Options (Mon-Fri):
• 8:00 AM - 4:30 PM
• 10:00 AM - 6:30 PM
• 11:30 AM - 8:00 PM
• 2:30 PM - 11:00 PM
• 5:30 PM - 1:00 AM
(Overtime available and may be mandatory based on business needs)
Qualifications:
• Customer service experience
• Reliable and dependable
• Strong communication skills (verbal & written)
• Ability to understand business efficiency and logic
• Microsoft Word & Excel proficiency
• Ability to learn new systems/software quickly
• Associate's degree preferred
• Experience in customer service, banking, callcenter, field service, or high-volume scheduling required
Key Responsibilities:
• Monitor real-time Call Management System to meet SLA targets
• Schedule and assign Customer Service Engineers (CSEs) efficiently
• Review call lists and prioritize urgency
• Communicate with customers regarding ETA, updates, and escalations
• Support Field Technicians via phone and email
• Escalate urgent service and operational issues to management
• Assist in training new team members
• Participate in conference calls as required
Training Details:
• 2 weeks of paid training
• Week 1: 8:00 AM - 4:30 PM
• Week 2: Mirrors assigned long-term shift
$20 hourly 3d ago
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Transportation Representative
Cornerstone Systems 4.0
Call center representative job in Canfield, OH
Established in 1997, Cornerstone Systems has emerged as a premier transportation company in the United States. As an employee-owned and operated organization, we specialize in providing comprehensive transportation and logistics solutions nationwide. Our services include intermodal transportation, railcar consolidation, truck brokerage, container drayage, LTL, warehousing, and more. With a presence across the country and service coverage extending throughout North America, Cornerstone Systems is committed to delivering Rock Solid Transportation Solutions to our valued clients. Join us and become part of an award-winning company dedicated to delivering excellence.
Job Summary:
Cornerstone Systems is seeking a dedicated on-site Transportation Representative for our office located in Canfield, OH. The Surface Transportation Representative will report to the Branch Manager and will be responsible for all operational support, as well as sales initiatives and accounting tasks. The Transportation Representative will be accountable for helping build and maintain carrier and customer relationships, as well as ensuring the day to day execution of operations. The below is intended to describe the general content of and requirements for the performance of this job and is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Responsibilities:
Follow up on load statuses and assure deliveries are made.
Evaluate and provide shipping instructions to the service provider.
Review documents submitted by carriers to assure accuracy, detail, and completeness.
Release load for billing when the load has been delivered and all information is accurate.
Manage, service, and grow current customer/carrier relationships.
Ensure compliance with all SOPs and daily adherence to requirements.
Source carrier capacity as needed to cover customer freight.
Understand market trends and seasonality of capacity.
Develop carrier relationships and contacts at multiple levels (dispatch, sales, and owner).
Understand the customer's shipping needs; identify service and/or cost improvement opportunities, and execute their highest priority initiatives.
Negotiate rates, find pain points and provide solutions to help the customer benefit from their supply chain.
Convert new carrier relationships into repeat business.
Prospect new sales opportunities, establish customer and carrier relationships, negotiate rates, problem solve and close loads to build personal book of business.
Prospect customers, source carriers, negotiate rates, problem solve, and manage problems.
Document and manage problematic events and issues during the life of a load. Escalate issues to the proper people at the right time. Seek input to determine best course of action and implement solutions.
When needed, must be willing to input shipment data in TMS and manage shipment from pickup to delivery.
Create new solutions to existing partnerships by further developing customer and carrier relationships; always ask questions, listen, never be satisfied.
Promote and display Cornerstone's Core Values: Integrity, Honesty, Respect, Loyalty, Never Satisfied
Regular and reliable attendance expected
Other work-related duties as assigned by supervisor/manager
Minimum Knowledge, Abilities and Skills Required
Minimum Bachelor's Degree in Business, Transportation, Logistics or related field preferred, but not required.
Previous related experience preferred, but not required.
Driven, enthusiastic, possess a strong sense of urgency, and highly motivated.
Problem solver; critical thinker.
Effective oral and written communication skills.
Excellent customer service and interpersonal skills.
Strong organizational skills; can see big picture while managing tiny details, ensuring deadlines are met.
Demonstrated analytical skills and problem solving skills.
Strong negotiating skills; able to persuade, motivate and influence others in an ethical manner.
Able to work in a team environment, while also delivering independent results.
Able to manage multiple projects simultaneously; prioritize, multi-task and manage time wisely.
Proficient in Microsoft Office Suites
Why Join Cornerstone Systems?
Impactful Work: Your work directly contributes to our growth and success.
Culture of Excellence: Thrive in an environment that values integrity, honesty, and continuous improvement.
Career Growth: Opportunities for professional development in a company that appreciates and rewards high performance.
Competitive Compensation and Employee Owned: Attractive salary, benefits, and incentives aligned with your exceptional skill set.
$32k-41k yearly est. 3d ago
Customer Service Representative
Findaway 3.8
Call center representative job in Solon, OH
Findaway is dedicated to delivering simple and immediate access to content - wherever you are, whenever you want! We've had the privilege of being recognized multiple years in the INC. 500/5000 fastest growing companies in America, in the Weatherhead 100 as one of the fastest growing company in Northeast Ohio, NorthCoast 99 “Best Places to Work” with a distinction award for “Passion” and on the Plain Dealer's Top Workplaces list.
Our Core Values were firmly entrenched in the workplace prior to the launch of our first product, and will remain the most important building block of Findaway as we continue to grow. We believe that you either find a way, or make one. Findawayers believe nothing is impossible. We work hard, but we laugh a lot. A lot. And we think that is the way it should be.
Do you thrive in a fast-paced challenging environment? Do you believe in conversations over emails? Do you possibly have a slight addiction to coffee? At Findaway, we don't just have jobs; we build careers, relationships, and achieve success as a team. We hire, retain, and continue to develop the best talent in the industry!
Job Description
The Playaway Products Team is hiring two Customer Service Representatives to help support our growing business!
One Full-Time Customer Service Representative
Primary responsibilities:
Be the voice of the company as the first line of inbound customer service support through various communication channels including answering phones, managing e-mail responses and monitoring web chat tool.
Manage business order needs including order entry, changes, approvals, and tracking.
Coordinate Playaway sampling initiatives.
Facilitate customer data updates within the system and other business critical information.
Support e-commerce website with customer troubleshooting and internal testing needs.
Learn and function within our internal NetSuite business system.
Direct customer outreach for past due invoice followup and documentation.
Qualifications
Critical thinking and problem solving skills for customer and data troubleshooting that arises.
Efficiency in computers and technology for internal operating system and website support.
Proficient in Microsoft Office applications including Word, PowerPoint, Excel and Outlook.
Ability to learn a new operational system and follow guided instructions.
Friendly and professional team player with excellent written and verbal communication skills for communicating directly with customers.
Strong organizational skills with the ability to shift focus in our fast paced environment.
Comfortable with a bit of self training paired with the ability to quickly reference necessary notes/training info.
Ability to manage high volume of workloads and to work within an environment with changing priorities.
Bachelors degree required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-35k yearly est. 13h ago
Call Center Rep - Inbound
Leaf Home 4.4
Call center representative job in Hudson, OH
At Leaf Home people are at the heart of everything we do, and we've crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings. Our Inside Sales Representatives are the foundation of our winning team. Read more below to find out why Leaf wants to be YOUR company.
What's in it for you?
No Cold Calling -All leads the customer has asked US to contact THEM!
No Experience Necessary - desire to win every day is required!
Weekly Performance Focused Pay - base hourly rate + unlimited incentive based on daily, weekly, monthly goals…top agents make $30+ per hour…we win together, the better we do, the more you make
Free Benefits - Heath, Dental, and Vision are FREE for employees! Our company paid plans also offer low co-pays and low deductible too! Gym reimbursement is also included!
Meals - No such thing as a free lunch…almost…we provide fresh meal delivery at under $5 per meal
Casual Dress - Be comfortable while taking with potential customers
Training & Advancement - All of your training is paid and Growth equals more opportunity for all employees - our leadership team is developed from within!
Position Summary: Inside Sales Representatives are responsible for speaking with potential customers regarding their product needs and scheduling the customer for a sales consultation. Customer leads are generated through multiple lead generation channels including, but not limited to, event marketing, digital ads, radio, and television.
Essential Duties and Responsibilities:
Focus efforts on maximizing lead conversion from initial contact to set appointment
Use learnings from comprehensive training program to successfully set customer leads
Initiate outbound calls for digital advertisement sales leads generated
Answer inbound calls received through multiple lead generation channels in a prompt and professional fashion
Serve as initial point of contact for potential customer via phone and email
Review information provided by customer to confirm accuracy, determine availability for in-home sales consultation
Overcome objections from potential customer regarding scheduling, cost, etc. to schedule sales consultation as soon as possible
Document and update customer interaction within customer relationship management (CRM) system
Promote teamwork through consistency, reliability and group cohesiveness
Experience and Minimum Qualifications:
High School Diploma or equivalent
Ability to learn sales systems and processes for inside sales center
Ability to juggle various work activities
Ability to thrive in a fast-paced, high-energy, team-oriented
Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
Detail-oriented and can focus on the task at hand,
Excellent verbal and written communication skills are required for communicating with internal and external parties
Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decision
Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access)
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)
Leaf Home Core Values
Our vision is to continue to be the leading innovator of direct-to-consumer home safety and improvement solutions. TNT - Today, Not Tomorrow. By being cognizant of the present, attacking problems, and presenting ground-breaking solutions today, our team strives toward a better tomorrow.
Diversity and Inclusion Statement
Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.
Equal Opportunity Statement
Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).
$30 hourly 5d ago
Call Center Representative
Bath Concepts Independent Dealers
Call center representative job in Youngstown, OH
MVP Home Improvements is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a CallCenterRepresentative for our Youngstown, OH office to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes.
General Purpose:
Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.
Responsibilities:
• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowner's questions and objections
• Obtain homeowners information including names and addresses phone numbers etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners' information and important details of conversation
• Confirm appointments placed with canvassers or sales representative
• Issue appointments for reps to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintaining reports
Qualifications:
• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge --Training provided
• Proficiency in relevant computer applications We offer an hourly base pay plus uncapped commissions. The average callcenterrepresentative makes $45k, and top performers make $60k+.
$45k-60k yearly Auto-Apply 60d+ ago
Call Center Agent
Optima Dermatology
Call center representative job in Boardman, OH
Multi-site Dermatology Group Seeks CallCenter Agent
Advanced Dermatology and Skin Care Center is recruiting a full time CallCenter Agent to join our growing Dermatology group in Boardman, OH. Advanced Dermatology is a partner of Optima Dermatology.
Responsibilities:
Answering phones and handling a high volume of calls
Data entry
Scheduling appointments
Work with provider schedules
Dispatch calls as needed
Qualifications:
Must have strong computer skills
Familiarity with insurances, preferred
About Advanced Dermatology and Skin Care Center
At Advanced Dermatology and Skin Care Center, our mission to revolutionize skin care starts by partnering with outstanding, industry-leading dermatologists. We strive to be the best in everything we do, and we take pride in creating environments where our physicians and providers excel. Our powerhouse practice support and back-office teams are 100% focused on ensuring all aspects of the practice are optimized to fully support our exceptional providers. Our comprehensive approach gives our dermatologists the tools and the time to focus on doing what they love-providing great patient care. If you want to join a team dedicated to revolutionizing dermatology, we'd love to connect with you.
$28k-41k yearly est. Auto-Apply 12d ago
Call Center Representative- 3rd shift
Aim Transportation Solutions
Call center representative job in Youngstown, OH
Newsweek's list of Top 100 Most Loved Workplaces for 2024
On Site-3rd Shift
Pay Rate: $16.00 per hour
Handle incoming calls from drivers and/or customers with breakdown issues
Handle accidents involving Aim equipment; by documenting information as needed and calling appropriate parties
Locate and follow up with service and fuel vendors
Set up rental units when needed
Set up and modify vendors in NATC locator
Establish work orders and create purchase orders
Assist drivers with direction to Aim Facilities & vendors
3rd shift hours
Full Time
1+ years of working experience in telecommunications
Good communication skills (phone skills)
Proficient in Microsoft office applications
Benefits for Employee & Family:
Anthem Blue Cross/Blue Shield Medical Coverage
Dental and Vision
401K and Company Match
Paid Time Off
Company Paid Life Insurance
Short-Term/Long-Term Disability
Room for growth! Aim promotes from within!
Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected].
Aim's company culture has been nationally recognized by Newsweek and The Wall Street Journal. We offer high, consistent pay in a stable work environment. Aim has spent 40 years building a workplace where employees feel empowered, valued, and respected every day!
For more information about Aim Transportation Solutions, visit ****************
#otherjob
$16 hourly 60d+ ago
Customer Service Representative
Acme 4.6
Call center representative job in Hudson, OH
Responsible for supporting the company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties: • Applies knowledge of company products/services to efficiently process customer information, and respond to inquiries and complaints in a diplomatic manner.
• Builds and maintains quality relations with assigned customers.
• Contacts customers via telephone or correspondence as frequently as necessary to meet goals.
• Maintains updated, organized files on all assigned customers.
• Completes and submits required documentation.
• Contacts customers to obtain missing information or data to ensure an accurate customer database.
• Traces and expedites late orders to ensure customer satisfaction.
• Trains new Customer Service Representatives as requested.
• Performs other related duties as assigned.
$28k-35k yearly est. 60d+ ago
Call Center Representative
Home Genius Exteriors
Call center representative job in Akron, OH
Join Our Winning Team!
Are you hungry for success? Do you thrive in a fast-paced environment where hard work and hustle are rewarded? If you're self-motivated, ready to win, and looking for a career with
unlimited growth potential
, we want YOU on our team! At Home Genius Exteriors, we don't just hire employees - we build
champions
. Our Inside Sales Reps are the
powerhouse
behind our marketing department, driving success by connecting with potential clients and setting our sales team up for victory. This is your chance to turn leads into winning results.
What You'll Do:
Be the first point of contact: Taking outbound calls with confidence and professionalism.
Seal the deal: Overcome objections, build trust, and schedule consultations that lead to big wins.
Keep it moving: Organize and document every interaction in our CRM like a pro.
Level up your skills: Take what you learn in our paid training program and turn it into unstoppable success.
Make an impact: Create positive experiences for every potential customer while crushing your goals.
What We're Looking For:
A winning attitude: Positive, coachable, and ready to hustle.
Fearless communicators: You've got the gift of gab and know how to connect with anyone.
Natural problem-solvers: Quick on your feet and always two steps ahead.
Driven self-starters: You don't need someone looking over your shoulder - you bring the fire every day.
Passionate learners: Always striving to improve and take on new challenges.
Why You'll Love It Here:
Uncapped earning potential with Weekly Pay: $17.50/hour + bonuses and commissions - the more you hustle, the more you earn!
Paid training: We'll teach you everything you need to dominate.
Exclusive rewards: Performance-based incentives like bonuses, luxury dinners, and exciting outings.
Career growth: This is your launchpad - our top leaders started here!
Full benefits: Medical insurance after 30 days + a flexible schedule.
Ready to WIN with us?
If you're ready to turn your hustle into success and grow with a company that rewards your ambition, apply now! This is more than a job - it's your next big move.
$17.5 hourly Auto-Apply 11d ago
Call Center Representative with health insurance industry exp
KLAP6Technologiesllc
Call center representative job in Akron, OH
Job Description
Minimum Qualifications:
a. Formal Education Required:
High School Diploma or equivalent b. Experience & Training Required:
Minimum of one year of experience performing same or similar responsibilities.
Relevant experience includes: Customer service experience in an information management industry, including call-center, receptionist or administrative support experience that includes customer service responsibilities.
Experience in health insurance/healthcare preferred.
$27k-35k yearly est. 12d ago
Call Center Representative
Nextier Bank 3.8
Call center representative job in Butler, PA
Provides quality service by telephone to bank customers in an efficient and professional manner. Sells appropriate products via the telephone. Researches and resolves customer requests and answers customer inaqujiries with regard to account maintenance, balance transfers, stop paymenets, statement requests, etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Receives and fields incoming customer service calls.
Researches and resolves customer inquiries.
Accepts inbound and makes outbound calls to develop client relationships. Provides follow-up to ensure cusomter satisfaction.
Responsible for knowledge and expertise in utilizing technology and numerous software packages used by the bank.
Resets customer passwords on the Internet Banking Platform.
Accepts and processes customer check orders.
Performs other duties as assigned.
ADDITIONAL RESPONSIBILITIES:
Attend seminars and meetings as appropriate
Maintain confidentiality in accordance with the Code of Ethics
Adhere to established security procedures
Participate in proactive team efforts to achieve departmental and company goals
SUPERVISORY RESPONSIBILITIES:
No supervisory responsibilities
KNOWLEDGE, SKILLS, AND ABILITIES:
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Communication- Strong verbal and written communication skills and organizational skills.
Computers/Technical--- Personal computer skills, and all company computer applications as necessary, i.e. email; intranet.
Banking-- Knowledge of financial industry and bank dynamics, and a thorough knowledge of bank's products and services, and bank security and transaction policies.
Bank Secrecy Act - In the performance of all the respective tasks and duties, employee will maintain knowledge of Bank Secrecy Act regulations and all other regulatory, security and bank policies and procedures.
EDUCATION AND EXPERIENCE:
High School diploma or equivalent
Availability to work flexible hours
PHYSICAL/WORK CONDITIONS: In the performance of respective tasks and duties, the employee is expected to successfully perform the essential functions of the position. Reasonable employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. While performing duties the employee is required to sit, talk and hear frequently, lift up to 10 lbs. occasionally; may be required to work weekends and attend remote meetings.
$28k-33k yearly est. Auto-Apply 60d+ ago
Call Center Representative
Cellular Sales 4.5
Call center representative job in Fernway, PA
Cellular Sales CallCenterRepresentative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/ObjectiveProvide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory ResponsibilityThis position has no supervisory responsibilities.
Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of WorkThis is a full-time position.
TravelNo travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a callcenter or customer service environment Data entry and typing skills (including 10 key)
Essentials
* Positive attitude
* High school diploma or equivalent; college degree preferred
* Minimum two years of related work experience
* Effective communication skills
* Interest and understanding of technology products and services
* Business ownership mentality
Compensation
* The highest in the wireless industry
$26k-31k yearly est. Auto-Apply 9d ago
Customer Service Representative
Fastsigns 4.1
Call center representative job in North Canton, OH
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
Compensation: $16.00 per hour
$16 hourly 60d+ ago
Customer Service
Mary Ann Donuts
Call center representative job in Canton, OH
Job Description
Job Title:
Retail Associate
PTO
Earned
Department/Group:
Brickden Group dba Mary Ann Donuts
Travel Required:
Not Required
Level/Salary Range:
Hourly + Merit Raises
Position Type:
Customer Service
Contact:
Will Train Applicant(s):
On the job training provided
Flexible Schedule
External posting URL:
Internal posting URL:
Applications Accepted By:
On Line Only
*********************
Select: Employment under the About Us tab on our website
Locations:
1. 5039 West Tuscarawas St. NW Canton, OH 44708
2. 4222 Hills & Dales RD NW Canton, OH 44708
3. 2131 Columbus RD NE Canton, OH 44705
4. 2909 Cleveland Ave SW Canton, OH 44707
Job Duties
-Fulfilling customer orders by properly bagging and boxing donuts
-Understand and Operate POS systems and credit card machines, reconciling cash drawers
-Learning how to operate espresso machines and commercial coffee equipment
- Memorizing hot and cold drink recipes
-Completing daily cleaning and sanitizing procedures
Qualifications
Previous experience with similar food service is preferred but NOT required
Food Service certification will help with placement not required.
Hours of availability
3:30am- 6:30pm
We can work around specific needs however the more availability the better opportunity for pay growth and company advancement.
Powered by JazzHR
Up3Qe9709L
$24k-31k yearly est. 22d ago
Hazardous Materials Call Center Support Specialist
Key Services Inc. 3.7
Call center representative job in Canton, OH
About 3E:We are a mission-driven company dedicated to creating a safer and more sustainable world!3E provides award-winning regulatory expertise and cutting-edge technology that seamlessly integrates data and intelligence regarding chemicals, regulations, products, and supply chains for over 5,000 customers globally.With more than 35 years of experience and 15 locations across North America, Europe, and Asia, we are connecting our customers to a new class of expert-led AI solutions, specifically designed to accelerate future product compliance with trust, speed, and domain authority.Are you ready to help shape the future? Come join us!
About the Role:3E is looking for motivated individuals with hazardous materials (HazMat) experience to join our Hazardous Materials Response Team (HRT) a critical unit within our 24/7/365 high-performing CallCenter.
This is more than just answering calls-it's about being a trusted resource when it matters most. In this frontline role, you'll help organizations navigate high-stakes, time-sensitive situations involving chemical spills, hazardous waste disposal, and emergency response coordination. You'll also interpret Safety Data Sheets (SDS) and, depending on your experience, may support transportation logistics and international incident response.
You'll be part of a collaborative, mission-driven team that values clear communication, rapid problem-solving, and delivering meaningful outcomes that protect people, businesses, and the environment.
Whether you're just starting your journey in environmental safety or are a seasoned HazMat pro, we offer career growth tailored to your expertise. Titles and compensation reflect your experience, certifications, and impact. All team members receive structured onboarding, hands-on training, and mentorship in a culture that values continuous learning and resilience.
This role can be performed fully remotely within the U.S.; however, please note that the working hours (outlined below) will remain fixed to ensure consistent team coverage and customer support.
What You'll Do
Your responsibilities will grow with your experience and certifications.
Respond to customer inquiries about hazardous waste disposal, spill response, SDS interpretation, and emergency coordination.
Assist with transportation logistics and global incident response based on your training level.
Navigate multiple call types in a fast-paced, high-volume environment.
Deliver exceptional service with empathy, urgency, and professionalism.
Collaborate with cross-functional teams to drive high-quality resolutions.
Follow established protocols while maintaining accuracy and compliance.
What Makes You a Great Fit
1+ year of experience or familiarity with hazardous waste, spill response, or environmental safety
High school diploma or GED
Computer savvy-comfortable with Microsoft Word, Excel, and navigating multiple systems
Strong communication and active listening skills
Ability to stay focused, flexible, and calm under pressure
Bonus Points For:
Callcenter or high-volume support experience
Current or prior HazMat certification or equivalent training
Field experience (e.g., spill response, lab packs, remediation)
Environmental/safety coursework or certifications
Emergency response or industrial safety roles
Training & Schedule Details
To set you up for success, we offer a structured training program followed by a rotating shift schedule that provides variety and work-life balance:
Training Schedule (Approx. 6 Months)
Monday to Friday
8:00 AM - 4:30 PM PT (11:00 AM - 7:30 PM ET)
Post-Training Monthly Rotation:
Month 1:
Monday to Friday
11:30 AM - 8:00 PM PT (2:00 PM - 10:30 PM ET)
Month 2:
Monday, Tuesday, Friday: 11:30 AM - 8:00 PM PT (2:00 PM - 10:30 PM ET)
Saturday to Sunday: 5:00 AM - 1:30 PM PT (8:00 AM - 4:30 PM ET)
Days Off: Wednesday & Thursday
3E is currently authorized to hire in the following U.S. states:Alabama, Arizona, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, North Carolina, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, and Washington.
Pay Transparency:The anticipated salary range for this position is $35,000-$52,000 per year. The final offer will depend on several factors, including the successful candidate's skills, depth of work experience, location, and relevant licenses/ qualifications. Each offer is determined based on individual strengths and relevant business considerations. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.
Disclosures:3E is committed to a diverse and inclusive work environment. 3E is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability, or any other legally protected status. For applicants who would like to request accommodation, please send an email to ********************** Visit us at ********************* Follow us at ******************************************************* Policy and Candidate Privacy Notice
Agencies: 3E is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at 3E via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of 3E. No fee will be paid in the event the candidate is hired by 3E because of the referral or through other means.
$35k-52k yearly Auto-Apply 19d ago
Call Center Agents
A Family of Brands
Call center representative job in Twinsburg, OH
CALLCENTER AGENTS - TWINSBURG, OHIO
PAID TRAINING, Up to $16 HOURLY, PTO & BENEFITS with FULL TIME POSITIONS AVAILABLE in TWINSBURG, OHIO
HYBRID
FULL TIME MORNINGS, EVENING & WEEKEND POSITIONS STARTING Up to $16 HOURLY + BONUSES
IMMEDIATE HIRES AVAILABLE!!!!! Must be willing and able to TRAIN & work at our Twinsburg, OH Corporate office
Great Day Improvements is GROWING! We are seeking friendly upbeat people to join our Customer Care Team!
Our Customer Care Specialists are the first point of contact with customers and are responsible for the BEST first impression!
Their primary responsibility is to assist new customers in scheduling a free design consultation with one of our Design Consultants.
We are seeking FULL TIME - MORNING, EVENINGS & WEEKENDS.
HYBRID AFTER TRAINING
Responsibilities
· Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department.
· Provide an exceptional customer experience with each call.
· Accurate entry of customer's information into our database to set each appointment.
· Make outbound calls to potential customers as necessary for various follow-up initiatives.
· Additional administrative duties as required.
Qualifications
· Exceptional verbal and written communication skills
· Exceptional listening and problem-solving skills
· Must be very well organized
· Ability to speak clearly and concisely over the phone
· Ability to multi-task (talk and type simultaneously) and overcome objections
· Upbeat, positive and professional attitude - a team player
· Must genuinely enjoy helping customers
· Proficiency with computers is required along with an aptitude to learn our phone and database systems
· Accuracy and attention to detail are must-have traits
· Reliable attendance and punctuality
TRAINING PAY, BONUSES & BENEFITS with PTO
HYBRID AFTER TRAINING
PAID TRAINING with FULL TIME POSITIONS AVAILABLE
FULL TIME MORNINGS, EVENING & WEEKEND POSITIONS UP TO $16 HOURLY + BONUSES + BENEFITS + PTO
PAID TRAINING - EQUIPMENT SUPPLIED
-Must have high-speed internet connection
-Must be self-disciplined to stay on task
-Must have ability to speak with customers without any major background noise or distractions while on the phone
-Must be willing and able to TRAIN & work at our Twinsburg, Ohio office
GDI is an Equal Employment Opportunity Employer
#INDGDIEC
$16 hourly Auto-Apply 2d ago
Call Center Agents
Great Day Improvements 4.1
Call center representative job in Twinsburg, OH
CALLCENTER AGENTS - TWINSBURG, OHIO PAID TRAINING, Up to $16 HOURLY, PTO & BENEFITS with FULL TIME POSITIONS AVAILABLE in TWINSBURG, OHIO HYBRID FULL TIME MORNINGS, EVENING & WEEKEND POSITIONS STARTING Up to $16 HOURLY + BONUSES IMMEDIATE HIRES AVAILABLE!!!!! Must be willing and able to TRAIN & work at our Twinsburg, OH Corporate office
Great Day Improvements is GROWING! We are seeking friendly upbeat people to join our Customer Care Team!
Our Customer Care Specialists are the first point of contact with customers and are responsible for the BEST first impression!
Their primary responsibility is to assist new customers in scheduling a free design consultation with one of our Design Consultants.
We are seeking FULL TIME - MORNING, EVENINGS & WEEKENDS.
HYBRID AFTER TRAINING
Responsibilities
* Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department.
* Provide an exceptional customer experience with each call.
* Accurate entry of customer's information into our database to set each appointment.
* Make outbound calls to potential customers as necessary for various follow-up initiatives.
* Additional administrative duties as required.
Qualifications
* Exceptional verbal and written communication skills
* Exceptional listening and problem-solving skills
* Must be very well organized
* Ability to speak clearly and concisely over the phone
* Ability to multi-task (talk and type simultaneously) and overcome objections
* Upbeat, positive and professional attitude - a team player
* Must genuinely enjoy helping customers
* Proficiency with computers is required along with an aptitude to learn our phone and database systems
* Accuracy and attention to detail are must-have traits
* Reliable attendance and punctuality
TRAINING PAY, BONUSES & BENEFITS with PTO
HYBRID AFTER TRAINING
PAID TRAINING with FULL TIME POSITIONS AVAILABLE
FULL TIME MORNINGS, EVENING & WEEKEND POSITIONS UP TO $16 HOURLY + BONUSES + BENEFITS + PTO
PAID TRAINING - EQUIPMENT SUPPLIED
* Must have high-speed internet connection
* Must be self-disciplined to stay on task
* Must have ability to speak with customers without any major background noise or distractions while on the phone
* Must be willing and able to TRAIN & work at our Twinsburg, Ohio office
GDI is an Equal Employment Opportunity Employer
#INDGDIEC
$16 hourly Auto-Apply 3d ago
Call Center Specialist-Akron
Buckeye State Credit Union
Call center representative job in Akron, OH
Never worked for a Credit Union before?? No problem….
If you enjoy working with people, want to help others with their financial journey, and want the ability to be yourself while doing it, Buckeye State Credit Union is the place for you! As a CallCenter Specialist, you will serve as a valued liaison between members and our credit union enthusiastically supporting the credit union's focus on member service. We at Buckeye promote a caring, enjoyable work environment designed to support
you
. Who says work can't be fun? What You'll Do
Create a world class experience for members
Serve membership by providing service and information in a pleasant, professional, and efficient manner via telephone or Interactive Teller Machines
Research and resolve routine member questions, problems, and complaints
Open new accounts, and service existing accounts. Set up new account profiles, and provide members with all necessary information for membership
… and more!
What You'll Need
High school diploma/GED required
At least 1 year of customer service, preferably in banking, callcenter, or financial institution
Strong customer service focus
Excellent listening skills
Excellent problem-solving skills
Excellent verbal and written communication skills
The Perks
Culture - Awarded as one of Northeast Ohio's top places to work 7 years running in 2019-2025. We offer an inclusive, engaging work experience where you can be unapologetically you.
Unapologetically different, on purpose - At Buckeye we pride ourselves on being different and that includes our employees. From our “Smart Casual” dress (yep you can wear jeans), music and movie theater popcorn in the branches, or even decorating your workstation your way, we want you to be you!
Environment of Growth - We at Buckeye maintain a commitment to continuous improvement and both challenge and support our employees to increase their knowledge, skills, and capabilities through all phases of their careers. We invest in your success!
Benefits & Incentives - you will be eligible for medical, dental, vision, 401k match, Life Insurance, Short Term Disability, profit sharing, and referrals
$28k-39k yearly est. 21d ago
Call Center Agent
Comprehensive Behavioral Health Associates 4.2
Call center representative job in Youngstown, OH
CallCenter Agent - Outpatient Behavioral Health
Schedule: Monday - Friday, 8:00 AM - 4:00 PM Employment Type: Full-Time Pay Rate: $15.00/hour Facility Type: Outpatient Behavioral Health Clinic
We are currently hiring a CallCenter Agent to join our dedicated team at a busy outpatient behavioral health clinic in Youngstown, OH. This full-time role is essential to ensuring timely and compassionate communication between patients, families, and our care team. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, patient-focused environment.
Key Responsibilities
Answer high volume of incoming calls in a professional and courteous manner.
Schedule, confirm, and reschedule patient appointments using the clinic's EHR system.
Provide information about services and assist with general inquiries.
Document call details and update patient records accurately.
Triage urgent requests and forward messages to the appropriate staff or clinician.
Maintain patient confidentiality and follow HIPAA regulations at all times.
Support administrative tasks related to patient intake and coordination.
Qualifications
High school diploma or equivalent required.
Previous experience in a callcenter, medical office, or behavioral health setting preferred.
Strong verbal communication and active listening skills.
Ability to multitask and stay organized in a dynamic environment.
Proficiency in computer systems, including EHRs and multi-line phone systems.
Demonstrated professionalism, patience, and empathy.
What We Offer
$15.00/hour pay rate
Monday-Friday daytime schedule (no nights, weekends, or holidays)
Supportive team environment
Opportunity to make a difference in mental health and wellness in our community
COMPREHENSIVE BEHAVIORAL HEALTH ASSOCIATES INC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$15 hourly 60d+ ago
Call Center Representative
Cellular Sales Verizon Authorized Retailer 4.5
Call center representative job in Fernway, PA
CallCenterRepresentative
Customer Service | Business Development
Cellular Sales is Growing!
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads
Generate store traffic and contribute to the markets success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience
Proficient in Microsoft Office
Knowledge of customer service principles and practices
Experience in a callcenter or customer service environment
Data entry and typing skills (including 10 key)
Essentials
Positive attitude
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Effective communication skills
Interest and understanding of technology products and services
Business ownership mentality
Compensation
The highest in the wireless industry
How much does a call center representative earn in Boardman, OH?
The average call center representative in Boardman, OH earns between $24,000 and $40,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in Boardman, OH
$31,000
What are the biggest employers of Call Center Representatives in Boardman, OH?
The biggest employers of Call Center Representatives in Boardman, OH are: