Call center representative jobs in Brenham, TX - 129 jobs
All
Call Center Representative
Customer Service Representative
Call Center Coordinator
Call Center Rep - In Office
The Briggs Agencies 4.4
Call center representative job in College Station, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 14d ago
Looking for a job?
Let Zippia find it for you.
Customer Service Rep(06844) - 2650 Hwy 36 South
Domino's Franchise
Call center representative job in Brenham, TX
Domino's Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.
Job Description
As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.
Responsibilities:
Greet customers warmly and assist them with their orders in-person and over the phone.
Accurately enter customer orders into the system and handle payment transactions.
Provide product recommendations and promotions to enhance customer satisfaction.
Resolve customer complaints efficiently and professionally.
Assist in food preparation, including making pizzas and other menu items when needed.
Maintain store cleanliness, including workstations, lobby, and restrooms.
Ensure compliance with health and safety standards.
Work effectively as part of a team to meet service goals.
Assist with stocking and inventory management.
Qualifications
Strong communication and customer service skills.
Ability to work in a fast-paced environment.
Basic math skills for handling transactions.
Ability to stand for extended periods and perform physical tasks.
Team-oriented with a positive attitude.
Must be at least 16 years old
$25k-34k yearly est. 60d+ ago
Customer Service Representative
Fastsigns 4.1
Call center representative job in Tomball, TX
Benefits: * Bonus based on performance * Competitive salary * Paid time off * Training & development FASTSIGNS #15902 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus
* Ongoing Training Opportunities
A Successful FASTSIGNS Customer Service Representative Will:
* Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
* Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
* Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
* Work with customers in numerous ways such as email, telephone, in-person and at their place of business
* Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
* 2-3 years of retail or counter sales experience preferred
* High school diploma or equivalent
* Outgoing, responsive, eager to learn and has the ability to build relationships
* Great listening and organization skills
* Ability to sit for long periods (4 hours or more)
* Ability to view a computer screen for long periods (4 hours or more)
* Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for team member just like you in the ever-changing Sign Industry. Join our Team in Tomball. Apply today!
$25k-31k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Michael Liberto-State Farm Agent
Call center representative job in Magnolia, TX
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Michael Liberto - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$25k-34k yearly est. 23d ago
Customer Service Representative - State Farm Agent Team Member
Chris Burns-State Farm Agent
Call center representative job in Magnolia, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Experience in a variety of computer applications, particularly Windows
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$25k-34k yearly est. 21d ago
Customer Service Representative (Celebration Advisor)
WB Liquors & Wine
Call center representative job in Bryan, TX
There are tons to learn about liquor, beer & wine and have some fun along the way!
Immediate Hire
Always looking for smiling faces and those that are excited to learn and grow with our Team!
Are you enthusiastic, outgoing and motivated? Do You smile all the time? Do you possess a customer-first ethic and attitude? Do you enjoy working in a fun and family-friendly atmosphere? We are currently seeking an upbeat, responsible and customer-oriented Customer Service Representative Celebration Advisor to join our team!
Who are we?
WB Liquors is a Texas-based, family-owned liquor store with extensive selection of liquor, beer, wine, and spirits since the 1960s. Our goal is to provide customers with quality products and exceptional customer service!
Why work with us?
We offer competitive pay and benefits, and we are closed on Sundays which gives everyone the opportunity to relax or take care of family and personal commitments. As a liquor store, we provide consistent employment in a changing job market. Our team is driven by celebration and creates a fun and exciting work environment! Come join the team as one of our Customer Service Representative Celebration Advisors!
Benefits:
Sundays off!
Out by 9:15pm daily
Bonus/Incentive potential
Holiday Pay!
Potential for Vacation after 6 months
Employer matched 401(k) plan
The right candidate will be willing and able to:
Have a smiling face and happy disposition
Communicate effectively and courteously with all customers
Effectively use an integrated cash register and follow cash handling procedures
Perform closing register procedures and make cash drops
Assist in posting specials and promotions, checking-in vendors, setting and stocking product
Requirements:
Must be at least 21 years of age.
Must be able to work a flexible schedule including evenings, weekends, and some holidays.
Ability to lift up to 50 lbs.
Extra Awesome:
1 year of retail experience or customer service experience
Prior liquor, beer and wine knowledge is super awesome!
What are you waiting for? Come join the Team!
WB Liquors is proud to be an Equal Opportunity Employer.
Work schedule
10 hour shift
Weekend availability
On call
Holidays
Day shift
Night shift
Overtime
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
401(k) matching
Other
$25k-34k yearly est. 60d+ ago
Customer Service Representative - Weekday Priority
Aggieland Safari-Tx
Call center representative job in Bryan, TX
Aggieland Safari in Bryan, TX is looking for a part time non-exempt workers to join our Customer Service team. We are located on 18075 FM 974. Our ideal candidate is punctual, strives to enhance the guest experiences, and prioritizes work environment cleanliness .
We are looking for a motivated individuals interested in roles within our customer service departments. This position reports to the Customer Service Managers and the Park Director, and will assist in the daily operations of our park admissions, animal food sales, gift shop, and custodial duties.
Eligible applicants must have open availability and understand that they are expected to work most weekends and holidays. Aggieland Safari is routinely open Thursday through Monday from 9am-5pm. Shifts are scheduled between the hours of 8am and 6pm. The following exceptions apply:
Closed Thanksgiving day, Christmas eve, & Christmas day
Open Monday - Sunday the week of Thanksgiving (excluding the holiday above)
Open Monday - Sunday the week before Christmas
Open Monday - Sunday the week of Christmas
Open Monday - Sunday the week of New Years
Open Monday - Sunday March 9th through 22nd
Eligible applicants should be comfortable working in all weather conditions, as our retail and admissions have outdoor stations/kiosks. The applicant should be able to lift 50 pounds regularly. Applicants must pass a background check.
Experience required:
At least 18 years of age or older.
Legally authorized to work in the United States.
Available to work during the holiday weeks listed above (e.g. weeks of Thanksgiving, Christmas, & New Years)
Available to work 8-16 hours between Monday & Friday each week
Priority will be given to applicants with availability on Monday, Thursday, & Friday
Priority will be given to applicants with availability to work 20+ hours a week during holidays and March dates listed above
Available to work at least 2 Saturdays and 1 Sunday per month.
Experience preferred:
Proven experience in customer service.
Use of Square, FareHarbor, or similar transaction software.
Current CPR/FA Certification or ability to obtain
Examples of Work:
Greets and receives customers in a welcoming manner.
Responds to customers' questions.
Informs guests of all the rules of the park and helps monitor guest interactions.
Assists with inventory, including stocking merchandise.
Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
Processes payments by totaling purchases, processing checks, cash, and credit and debit cards.
Performs routine custodial duties for the park to maintain a clean and welcoming environment for customers. This includes scheduled custodial shifts in addition to other direct customer facing shifts.
________________________________________________________________________
Other Information
There is the potential for park operating hours to be modified the months of March through June to an "open Monday - Sunday" structure, thereby allowing for additional shifts throughout that time frame.
Applicants with interest in cross-training into other departments are encouraged to communicate this during the application and/or interview process for consideration by the management team.
**Please allow at least 10 days for application review prior to reaching out for updates.
$25k-34k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Miles Pusateri-State Farm Agent
Call center representative job in College Station, TX
Job DescriptionBenefits:
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Miles Pusateri - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$25k-34k yearly est. 9d ago
Customer Service Representative
Joe Horak Agency-Farmers Insurance
Call center representative job in College Station, TX
Job Description
The Joe Horak Agency, a local Farmers Insurance agency, is looking for a motivated and detail-oriented Customer Service Representative (CSR) to join our team. This position is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in providing outstanding customer service.
Benefits
Hourly Base Salary Based on Experience
Mon-Fri Schedule
Responsibilities
Answer incoming calls and assist clients with billing, policy changes, ID cards, and general questions.
Process payments, endorsements, and policy updates accurately.
Provide support to licensed agents with quotes and renewals.
Maintain organized client records and follow up on outstanding issues.
Deliver an exceptional customer experience at every interaction.
Requirements
Previous customer service or office experience preferred (insurance background a plus).
Excellent communication and computer skills.
Strong attention to detail and problem-solving ability.
Must be dependable and able to multitask.
Insurance license (P&C) preferred but not required well help the right candidate obtain one.
$25k-34k yearly est. 16d ago
Customer Service Representative - State Farm Agent Team Member
Jeff Hamilton-State Farm Agent
Call center representative job in College Station, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$25k-34k yearly est. 18d ago
Customer Service Representative - State Farm Agent Team Member
Daniela Pratt-State Farm Agent
Call center representative job in Montgomery, TX
Job DescriptionBenefits:
Competitive pay
Bonus based on performance
Flexible schedule
Opportunity for advancement
Training & development
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Daniela Pratt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous State Farm experience preferred.
Must be currently licensed.
$25k-33k yearly est. 4d ago
Customer Service Sales Representative
David Bond Farmers Insurance
Call center representative job in Montgomery, TX
Job Description
We are a rapidly growing insurance agency looking for a skilled Client Services & Sales Representative with existing Personal Lines experience and an active insurance license. In this role, you will build long-term client relationships, provide exceptional service, and uncover coverage needs to protect what matters most.
If youre a proactive insurance professional who loves helping customers and takes pride in accuracy, follow-through, and delivering solutions wed love to talk with you.
Benefits
Annual Base Salary + Commission
Paid Time Off (PTO)
Mon-Fri Schedule
Evenings Off
Hands on Training
Career Growth Opportunities
Responsibilities
Meet new business production goals and objectives as established
Develop insurance quotes, makes sales presentations, and closes sales
Secure all Trailing Documents from customers
Complete Evidence of Insurance requests
Take premium payments for customers
Handle policy change requests for customers
Ask each customer for referrals and explain our referral program
Treat each customer contact as a cross and up-sell opportunity including financial products
Verify phone numbers, addresses and email addresses with each customer contact and update customer information
Answer and return all phone messages promptly
Be outstanding at relationship building
Requirements
General Lines Property & Casualty License (required)
Possess an upbeat attitude with a willingness to learn.
Proficiency to multi-task, follow-thru and follow-up
Professional phone etiquette
Be capable of handling customer rejection
Strong communication and negotiation skills
Intrinsically driven to succeed
$25k-33k yearly est. 3d ago
TSC - Customer Service Representative - 102418-099
The Adam Corporation Group 4.2
Call center representative job in College Station, TX
The Stone Collection is an importer and wholesale distributor for the finest natural stone materials available. We purchase and display only the best natural stone slabs hand selected from over 47 countries with locations in Dallas, Ft. Worth, Denver, Phoenix and growing!
Candidates for our full time Inside Sales position will excel in providing the very best customer service, from making new customers feel welcome and appreciated to nurturing long-term customer relationships for return sales. We are looking for a team player who values the roles of co-workers and looks for ways to contribute to everyone's success. As a member of our Inside Sales team, you will be using product knowledge to educate the customer so that they make satisfying product selections to promote the best buying experience available. Product training is provided.
Essential Job Functions:
Primary responsibility is to identify, control and facilitate deliveries and pick up of product in the most efficient manner
Identify/process orders to be delivered or picked up
Allocate warehouse resources
Staging pick-ups and deliveries
Routing trucks efficiently
Processing walk-in pick-ups
Efficiently handle heavy incoming phone call load while representing the company in a professional, friendly manner.
Greet and assist walk-in customers and fabricator clients
Process product returns
Conduct quality control
Building brokered trucks and interacting with freight brokers
Handle product invoicing
Process walk-in payments by applying cash, credit card and check payments
Collecting pre-payments on COD transactions
Collecting long-term Accounts Receivable
Process check requests (AP)
Process daily electronic deposits
Make bank deposit runs
Maintain petty cash
Process incoming mail
Complete end of day reporting
Job Qualifications:
Customer Service experience, preferably in the stone business
Receptive to training and supervision
A team player who values the roles of co-workers and looks for ways to contribute to everyone's success
Compensation and Benefits:
Pay commensurate with experience and skills
Full benefits including medical, dental, and vision plans; 401(k); life insurance
Annual reviews
Opportunities for advancement
The Stone Collection is always working to remain the leader in the stone industry by continuing to hire the very best.
$25k-33k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Generator Supercenter
Call center representative job in Tomball, TX
Responsibilities of a Customer Service Representative
Be the main point of contact of assigned customers
Follow up regularly after closing a sale to ensure client satisfaction
Respond promptly to customer queries and complaints to find solutions and defuse tension
Pass on issues to account managers when needed
Present new or additional products and services to existing customers
Send reports on sales activity, accounts status and possible issues
Skills:
Experience in customer service is a plus
Strong communication and negotiation skills
Excellent organizational and multitasking ability
Assertiveness and confidence
Goal-driven with ability to work under pressure
Good problem-solving skills
Work schedule
8 hour shift
Supplemental pay
Commission pay
Bonus pay
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k) matching
$25k-34k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Bradley Welborn-State Farm Agent
Call center representative job in Tomball, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Health insurance
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Bradley Welborn - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Our work is not just about providing insurance; its about building trust, fostering security, and supporting a future where everyone can thrive with confidence.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Please note, this role does have sales expectations and should not be applied for if you are not comfortable having sales conversations.
$25k-34k yearly est. 14d ago
Customer Service Representative - State Farm Agent Team Member
Austin Weber-State Farm Agent
Call center representative job in Katy, TX
Job DescriptionBenefits:
Hourly Plus Commission
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As an Customer Service Representative - State Farm Agent Team Member for Austin Weber - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting customer relations.
QUALIFICATIONS:
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Experience managing client relationships is preferred
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Dedicated to customer service
Able to anticipate customer needs
Able to effectively relate to a customer
$25k-34k yearly est. 19d ago
Call Center Outbound Scheduling Coordinator
Soap Health
Call center representative job in Fulshear, TX
This role will report to a Member Engagement Manager. What will you do?
Handle a high volume (average 300-400 daily) of outbound calls placed by the telephony system to Medicare Advantage and Medicaid health plan members to offer, explain, and schedule a free in-home health evaluation.
Follow approved scripts when discussing health evaluations with l members, ensure members understand and are comfortable with the terms of the evaluation.
Must be able to utilize 20+ regulated scripts approved by both clients & Signify.
Present a positive and professional face to clients, health plan members, and the workforce
Meet daily goals set by the department (i.e., number of calls per day, appointments set per day, shift and attendance policy adherence, quality targets, etc.) in an office or remote environment.
Leverage company systems to schedule providers to conduct in-home or virtual health evaluations; schedule providers presented by the system within the assigned geographic area.
Adjust and reschedule appointments with both members and contracted providers, if requested; ensures cancellations and reschedules are recorded accurately and therefore communicated to the appropriate parties internally.
As required, return voicemail messages from members, and work manual outbound calling list
Seek to support requested overtime to meet unexpected high volume requirements.
Report member complaints immediately to Member Engagement Managers.
Follow departmental procedures when communicating with members.
Act as a subject matter expert for peer side-by-side coaching. Assist with training fellow employees as needed.
Accept constructive feedback and respond appropriately
Be responsible for the security and privacy of any protected health information accessed during normal work activities.
We are looking for someone with:
A High School Diploma or equivalent is preferred.
A desire to work in an efficient, results-oriented callcenter environment.
Ability to work autonomously while adhering to department set schedule
A strong sales aptitude, with the ability to earn $4,000+ per month in salary and uncapped commissions.
A strong work ethic, highly motivated to achieve sales and productivity goals.
Good communication skills, friendly and conversational with members.
Discretion, ability to maintain confidentiality.
A willingness to comply with a fixed daily schedule, including start, break, lunch, and end times.
An ability to take direction and positively receive feedback.
Eagerness to learn and grow professionally.
Previous callcenter experience is highly desirable.
Respond well to coaching
Authorization to work in the United States.
Solid PC and accurate data entry skills, experience with MS Office.
Work From Home Requirements:
Must have verified internet service with 10MB upload/download ability.
The company will provide equipment (keyboard, monitor, computer, etc.).
All applicants must provide their own workspace furniture.
Be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, training, performance management, recurring management routines, manual and automated remote monitoring policies, etc.
New hires will be required to successfully complete a 3-week training, where attendance is essential for success.
$4k monthly 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Daniela Pratt-State Farm Agent
Call center representative job in Montgomery, TX
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Training & development
Bonus based on performance
Competitive salary
Paid time off
ABOUT OUR AGENCY:
With 13 years of experience as a State Farm agent and a total of 20 years with the company, Daniela leads a dedicated team of six professionals. Our office fosters a supportive and inclusive culture, offering paid time off to ensure a healthy work-life balance. Beyond our professional commitments, we am actively involved in the community through the Rotary Club of Lake Conroe, participating in various charitable initiatives and community service projects. This involvement reflects our agency's commitment to giving back and making a positive impact locally.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Daniela Pratt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bilingual Spanish preferred.
$25k-33k yearly est. 18d ago
Customer Service Rep (06656) - 22001-A Westheimer Pkwy
Domino's Franchise
Call center representative job in Katy, TX
Job DescriptionA CSR is responsible for friendly, courteous and professional interaction with customers. Must be able to answer telephones and input orders accurately into the computer system. Basic workplace cleanup is required. May be trained in pizza making skills in addition to customer service skills. Uniforms are required and personal appearance must be kept professional at all times.
$25k-34k yearly est. 9d ago
Customer Service Rep (06656) - 22001-A Westheimer Pkwy
Domino's Franchise
Call center representative job in Katy, TX
Job Description
A CSR is responsible for friendly, courteous and professional interaction with customers. Must be able to answer telephones and input orders accurately into the computer system. Basic workplace cleanup is required. May be trained in pizza making skills in addition to customer service skills. Uniforms are required and personal appearance must be kept professional at all times.
How much does a call center representative earn in Brenham, TX?
The average call center representative in Brenham, TX earns between $21,000 and $37,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in Brenham, TX