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Call center representative jobs in Cayce, SC

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  • Entry Level - Customer Success Rep

    Globe Life-The Sperry Agency

    Call center representative job in West Columbia, SC

    Benefits Representative/Management Are you looking for a career path that gives you the freedom and flexibility to control your schedule/compensation, but also has the security and stability of a Fortune 500 company? The Sperry Agency is seeking an ambitious applicant that wishes to combine a strong work ethic, integrity and dedication to servicing their communities into a rewarding career. As we continue to grow into new markets and territory expansion we are looking for candidates seeking growth both professionally and financially. We are a leader in the life and supplemental health insurance industry, and we have been servicing working-class American families since 1900. Compensation and Benefits: Competitive income and with weekly bonuses Ongoing training and leadership development Company paid trips (international and domestic) Room for continued advancement Flexible schedule available Key Responsibilities: Service existing client base. Supervision of team activity and results Train and develop incoming team members on existing systems. Daily focus on client management/growth, training, and leadership development Required Skills / Desired Qualifications: Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to prioritize tasks and delegate them when appropriate. Ability to work independently and within a team aspect Passion for helping people and developing relationships. Self-motivated and goal-oriented mindset. The desire to be active in the community. Must have a clean background and have reliable transportation.
    $30k-47k yearly est. 4d ago
  • Customer Service Rep

    Sc State Credit Union 4.0company rating

    Call center representative job in Irmo, SC

    Join SC State Credit Union as a Full-Time Customer Service Representative in Columbia,, where you'll play a vital role in enhancing the financial well-being of our members. This is an exciting opportunity to engage with a diverse clientele, providing personalized banking solutions that truly make a difference in their lives. Your commitment to excellence in service will be valued, as you'll be part of a team that prioritizes customer-centricity in every interaction. At SC State Credit Union, you'll have the chance to grow your skills and knowledge in the dynamic credit union industry. Experience the satisfaction of fostering long-lasting relationships and contributing to a high-performance culture. Embrace the challenge and reward of empowering others financially and making a real impact in your community. Don't miss the chance to be part of a team that celebrates smart, innovative solutions for our members. Your day to day as a Customer Service Rep As a Full-Time Customer Service Representative at SC State Credit Union, your day-to-day responsibilities will involve engaging directly with members to provide exceptional service and support. You will take inbound calls, address inquiries, and resolve issues efficiently, ensuring a seamless banking experience. You will assist members with account management, including deposits, withdrawals, and loan inquiries, while offering tailored financial solutions based on their needs. Expect to navigate our internal systems for accurate data entry and record maintenance, all while adhering to quality standards and compliance regulations. A crucial part of your role will be identifying opportunities to educate members about our products and services, fostering a deep understanding of their financial options. Additionally, collaborating with colleagues will be essential to promote a cohesive team environment dedicated to our core values. What matters most To excel as a Full-Time Customer Service Representative at SC State Credit Union, certain skills and experiences are essential. First and foremost, a background in retail or customer service is required, as your ability to engage and connect with members will directly impact their satisfaction and loyalty. While experience in a bank or financial institution is preferred, a strong willingness to learn and adapt to the financial services landscape is equally important. Effective communication skills are crucial, enabling you to convey complex information clearly and concisely. You should be comfortable using various software tools for managing customer inquiries and maintaining accurate records. Attention to detail and strong problem-solving abilities will help you address member issues efficiently and accurately. Finally, a customer-centric mindset will ensure that you consistently prioritize members' needs, aligning with our commitment to excellence in service. Knowledge and skills required for the position are: Retail and/or Customer Service experience required Bank and/or financial institution experience preferred. Make your move If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our online application!
    $27k-30k yearly est. 3d ago
  • Call Center Representative - Medicaid Member Support

    Conduent Incorporated 4.0company rating

    Call center representative job in Columbia, SC

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Call Center Representative - Medicaid Member Support ON-SITE Only in Columbia, SC $16.00 Hourly Join the Conduent Customer Service Team Interested in supporting Medicaid members in South Carolina? Conduent has immediate openings for Onsite Call Center Representatives Position located in Columbia, SC. This is a great opportunity to learn about Medicaid member support! Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you: Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. * Pay is $16.00/hour which may be below your state's minimum wage. Please take this into consideration when applying. * Equipment provided. * Paid training * Training is 4 weeks (8:30 am-5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation. * Full-time schedule (40 hrs. per week) * Career Growth Opportunities * Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. * No Weekends * PerkSpot - Employee discount program Requirements: * Must be at least 18 years of age with a high school diploma or GED. * Background screening required. * Must pass the Call Center - Service Skills Assessment Test. * A minimum of 1-year call center experience in telephone customer service or related experience * Computer literacy and ability to use multiple programs. Summary: As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: * Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures. * Gathers information, assesses caller needs, researches, and resolves inquiries, and documents calls. * Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status. * Follows documented policies and procedures including call handling and escalations. * Overall acts as an advocate for Medicaid members to ensure their needs are met. Preferred Skills/Experience: * Positive and energetic attitude. * Ability to communicate clearly and confidently. * Ability to multi-task and manage time effectively. * Attention to detail, grammar, and spelling accuracy. * One year of medical insurance or medical office experience, preferred. * Call center or professional office experience, preferred. * Computer system experience with data entry and database documentation knowledge. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
    $16 hourly 2d ago
  • Call center Representative

    Us Tech Solutions 4.4company rating

    Call center representative job in Columbia, SC

    + Must be available for in-person interview on Sep 9th. + Training schedule - Monday-Friday, 8am-4:30pm. After training schedule will be Monday-Friday, must have availability between 8am-6pm as hours will be assigned based on business need. + Must not have any Planned Time Off during training time (Oct 13th to Dec 13th). + All candidates will be scheduled to start on Oct 13th with no alternate start date. **Responsibilities:** + Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. + Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. + Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, researches and/or assists with priority inquiries and special projects as required by management. + Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed. + Maintains basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards. + Assist with the training of new employees and cross training of coworkers. **Experience:** + 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience. **Skills:** + Excellent verbal and written communication skills. Proficient spelling, punctuation, and grammar. Strong human relations and organizational skills. + Ability to handle high stress situations. Good judgment. Ability to handle confidential or sensitive information with discretion. + Ability to learn and operate multiple computer systems effectively and efficiently. + Required Software and Tools: Basic computer operating skills. Standard office equipment. + Preferred Software and Other Tools: Knowledge of word processing, spreadsheet, and database software **Education:** + High School Diploma or equivalent **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $23k-30k yearly est. 60d+ ago
  • Customer Support Representative

    Mac Medical

    Call center representative job in Columbia, SC

    MAC Medical is known for having a team culture that works together and inspires us to be better! We are a family owned and operated business founded in 1998 which builds American made medical equipment. In 2020, our growing business started Cooperworks Industries, a plastic laminate cabinet company. Join our team and grow with us! Customer Support Representative As a Customer Support Representative, you will engage with our customers, professionally address inquiries, accurately process orders, and proactively resolve issues. Duties/Responsibilities: Interact with customers via telephone, email, or online chat, to provide support and information on an assigned product or service. Ensure that appropriate actions are taken to resolve customers' problems and concerns. Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments. Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff. Performs other related duties as assigned. Required Skills/Abilities: Excellent communication skills including active listening. Service-oriented and able to resolve customer grievances. Proficient computer skills with the ability to learn new software. Knowledge of, or ability to learn, product, service, or area of customer service specialization. Education and Experience: High school diploma or equivalent. Customer service experience required. Some experience with the product or service to which the specialist will be assigned preferred. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Benefits: Health insurance Dental insurance Vision insurance Life insurance Short-term disability Long-term disability Paid time off Paid holidays Employee assistance program 401(k) 401(k) matching Starting Salary: $21 - $24/hour or higher depending on experience. Equal Opportunity Employer
    $21-24 hourly 60d+ ago
  • Call Center Sales Digital Representative

    Charter Spectrum

    Call center representative job in West Columbia, SC

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Are you passionate about turning potential into performance? As a Call Center Sales Digital Representative, you'll leverage your skills to handle inbound sales contacts via calls, chats and emails. You'll acquire new customers and upsell additional products and services to our existing clients. Your expertise will drive sales growth, contribute to our success and enhance customer satisfaction. What Our Call Center Sales Digital Representatives Enjoy Most About the Role * Achieving and surpassing weekly and monthly sales goals, utilizing effective selling techniques. * Mastering order processing and understanding all products and services, while staying informed about competitors to effectively promote and compare offerings. * Supporting and enhancing customer satisfaction with professionalism and courtesy, keeping people connected to what matters most. * Promptly and efficiently managing inbound sales contacts, ensuring all call handling metrics are met. * Driving sales potential by consistently applying effective selling strategies and techniques. Working Conditions * Work in an office environment with variable hours that may include weekends, holidays, and split days off. Required Qualifications Education * High school diploma or equivalent Skills & Abilities * Ability to read, write, speak and understand English * Proven sales techniques with consistent achievement of sales goals * Knowledge of cable communication products and services (TV, internet, telephone) * Proficiency with computers and billing software * Strong prioritization and organizational skills Preferred Qualifications * 2+ years call center sales experience. #ZRSM2 #LI-CB2 SIB126 2025-65884 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $23k-31k yearly est. 25d ago
  • Call Center Representative - Medicaid Member Support

    The Mailroom Associate Role

    Call center representative job in Columbia, SC

    ON-SITE Only in Columbia, SC $16.00 Hourly Join the Conduent Customer Service Team Interested in supporting Medicaid members in South Carolina? Conduent has immediate openings for Onsite Call Center Representatives Position located in Columbia, SC. This is a great opportunity to learn about Medicaid member support! Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you: Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. Pay is $16.00/hour which may be below your state's minimum wage. Please take this into consideration when applying. Equipment provided. Paid training Training is 4 weeks (8:30 am-5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation. Full-time schedule (40 hrs. per week) Career Growth Opportunities Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. No Weekends PerkSpot - Employee discount program Requirements: Must be at least 18 years of age with a high school diploma or GED. Background screening required. Must pass the Call Center - Service Skills Assessment Test. A minimum of 1-year call center experience in telephone customer service or related experience Computer literacy and ability to use multiple programs. Summary: As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures. Gathers information, assesses caller needs, researches, and resolves inquiries, and documents calls. Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status. Follows documented policies and procedures including call handling and escalations. Overall acts as an advocate for Medicaid members to ensure their needs are met. Preferred Skills/Experience: Positive and energetic attitude. Ability to communicate clearly and confidently. Ability to multi-task and manage time effectively. Attention to detail, grammar, and spelling accuracy. One year of medical insurance or medical office experience, preferred. Call center or professional office experience, preferred. Computer system experience with data entry and database documentation knowledge. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00.
    $16 hourly Auto-Apply 2d ago
  • Representative II / Customer Service

    Summit Materials, Inc. 4.4company rating

    Call center representative job in Sumter, SC

    Our Representative II / Customer Service Position supports our Dispatch and Sales Operation by providing customer service, answering phones and e-mails, supporting dispatch operation and sales team, and supporting scale house with weighing trucks and printing tickets. This is a well-rounded and unique role between the field and office environment. Benefits Benefits & Perks * Recession Resistant Industry * Consistent work, with a work/life balance * Overtime Opportunities * Paid Holidays * Paid Time Off * 401(k) Plan w/ employer match contribution * Medical / Dental / Vision plan offered * Life Insurance - Company Paid * Short-term / Long-term Disability Insurance - Company Paid How to Get Started STEP ONE: Complete our online application (linked here) STEP TWO: Be prepared to speak with one of our Recruiters, as they'll be reaching out to you soon. STEP THREE: Keep an eye on your texts and emails, we'll use this to send you additional details, questions, and information pertaining to our hiring interview and selection process. Get Hired What to Expect During our Hiring Process * Background Check * Motor Vehicle Record Check * 5-Panel Drug Screen * Fit for Duty Baseline Physical (if applicable) * Paid Orientation * A great team to support you throughout your career with Summit Materials companies! Roles & Responsibilities The duties and responsibilities include, but are not limited to the following: * Convey excellent communication and customer service skills * Answering Phones and E-mails * Assist with creating a Dispatch Schedule to cover daily orders * Assist with Sales Order requests from customers * Work with Sales Team to complete Sales Quotes * Assist with Ticket Report process by entering, editing, and reviewing tickets * Assist with Driver Payroll by pulling, reviewing, and entering data for approval * Assist Scale Operation with weighing trucks and printing tickets * Investigate and correct errors made in day-to-day transactions * Ability to adhere to company policies regarding daily cash handling procedures * Keep all office paperwork organized and orderly, including all dispatch orders, sales orders, and scale tickets * Maintain administrative procedures and internal controls in accordance with company policies and procedures * Other duties and responsibilities as needed Req #: 2260
    $24k-32k yearly est. 18d ago
  • Customer Loyalty Representative - On-site

    Anticimex Carolinas

    Call center representative job in Irmo, SC

    Job Description Competitive Compensation - Impressive Benefits - Potential for Growth - Work/Life Balance Now hiring in Columbia, Cayce, Irmo, and Blythewood areas! Clark's Termite & Pest Control is much more than a pest control company. We are a team of professionals committed to providing quality pest control solutions, safe treatment options, and we want you! We are seeking a full-time Customer Loyalty Team Member to join our growing team. Job Summary: As a Customer Loyalty Team Member, your job is to be the contact and face of the company for our customers. Your job is to provide awesome customer service in a timely, upbeat, and friendly manner. For many people, you are their first experience with Clark's Termite & Pest Control, so making a great first impression is important in this role. You will help customers schedule appointments, assist with general billing questions, and provide an overall great experience in helping the customer with their needs. After each interaction, we want to make the customer feel valued and appreciated. If you love customer service in a fast-paced environment, then this is the job for you! What you bring to the table: A knack for outside-the-box thinking and a love of problem-solving & creativity First in line to handle a customer's call. Answering questions, schedule services, address concerns Assist technicians with customer accounts. Make outbound calls regarding billing and setting up appointments Monitor emails and respond to customers via email in a timely fashion Delivery of a great customer experience every time Deescalate calls or direct them to the proper department for assistance Communicate closely with the field team, managers, sales team, and other departments Educate customers on service plans, minor pest knowledge, and general information on Killingsworth Environmental. Assist your teammates and managers whenever needed Job Responsibilities: Practice honesty, integrity, and passion every day Assist customers with a friendly, upbeat, and helpful attitude each time Resolve a customer's call or email in a timely and accurate fashion Communicate and share information professionally and kindly among other teammates while following the manager's instructions Take the initiative to research, investigate, and come up with solutions to solve our customer's problems Utilize and become familiar with technology new and old. Use Microsoft Teams, Outlook, Front, Pest Pac, and many other programs that are crucial to our Customer Care Center. Job Requirements: Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook) The ability to multi-task and thrive in a fast-paced environment The ability to effectively manage your time, prioritize multiple tasks, and maximize performance while remaining customer focused. Strong verbal and written communication skills Education and Experience: High school diploma or GED Two or more years of administrative/office experience (call center experience preferred) What do we offer: Medical, dental, and vision insurance plan options to fit your individual needs Health Savings Plans (HSA) available with qualified plans for medical expenses Competitive compensation 100% company-paid life insurance policy Paid time off including eight paid holidays A peer-to-peer employee recognition program Job Posted by ApplicantPro
    $30k-47k yearly est. 2d ago
  • Customer Service Representative

    Nuvision 4.3company rating

    Call center representative job in Columbia, SC

    Benefits: Bonus based on performance Company parties Competitive salary Flexible schedule Opportunity for advancement Training & development About Us: At Carolina Concepts, we're a team of passionate professionals redefining what it means to deliver exceptional customer experiences. Our team thrives on collaboration, creativity, and a shared commitment to excellence. With diverse backgrounds and unique skill sets, we work together to create solutions that boost both client and customer satisfaction. As a Customer Service Representative, you'll play a key role as the front line of communication with our customers, building meaningful relationships and providing valuable insights into their wants and needs. This is more than just a job-it's an opportunity to grow, collaborate, and make a difference in a fast-paced, supportive environment. What You'll Do: • Build long-lasting relationships with customers through open and direct communication. • Resolve customer account issues, service conflicts, and other customer service concerns with professionalism. • Learn and assist customers through the entire sales cycle, from start to finish, ensuring a seamless enrollment process. • Collect and securely manage customer information, including contact details, payment preferences, and other relevant data. • Track and report client interactions, customer questions, and completed sales for ongoing improvement. What We're Looking For: • Experience in a customer-facing role (e.g., restaurant, hospitality, or customer service) is a bonus-but not required! • Excellent communication skills with an ability to build genuine connections with a wide variety of people. • Strong problem-solving and analytical skills to address customer needs effectively. • Outstanding time management and organizational skills to handle multiple accounts with ease. • A positive, team-oriented attitude and a desire to be part of an inclusive, growing organization that prioritizes employee wellbeing. Position Details: • Shift: Day Shift • Work Location: In-Person If you're ready to join a company that values your skills, supports your growth, and celebrates your success, we'd love to hear from you! Apply today to start your journey with Carolina Concepts. Compensation: $700.00 - $1,000.00 per week
    $700-1k weekly Auto-Apply 60d+ ago
  • Customer Service Representative

    Palmetto State Glass 3.8company rating

    Call center representative job in Columbia, SC

    Palmetto State Glass is a leading, commercial glass company with multiple locations throughout South Carolina. We are looking for a motivated individual with a keen attention to detail to join our growing team! We offer competitive pay, excellent benefits, vacation and holiday pay, and an enjoyable work environment. Job responsibilities: Providing excellent customer service Setup of new customers in software system Ensure service work orders, quotes and warranty tickets are complete Ensure quotes and warranties are handled timely Tracking purchase orders Verify work order pricing is accurate Invoice service upon completion Collect COD's Maintain service invoice files Assist with scheduling service work Maintain accurate prospect and customer lists Provide reports on open tickets and monitors material arrival Assist with marketing projects Qualifications: One year experience in customer service Excellent communication skills Drive and motivation to succeed Great attendance Experience with Excel, Word and PowerPoint Attention to detail Valid, clear SC driver's license
    $25k-30k yearly est. 60d+ ago
  • Customer Service Representative

    West Shore Home 4.4company rating

    Call center representative job in Columbia, SC

    Position: Division Customer Service SpecialistLocation: Columbia, SC (ONSITE) Schedule: Monday-Friday, 8:00am-4:30pm (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As a Customer Service Specialist at West Shore Home, you will ensure that each interaction with our customers exceeds expectations. You will report directly to the Division Customer Service Manager and work closely with our Division Operations Department, as well. Key Role Accountabilities: Handle both inbound and make outbound calls each day, establishing long-term relationships with our customer base Respond to customer requests (phone, email, website, other company employees) for support due to issues relating to products previously installed. Report customer escalations/emergencies directly to the General Manager, Operations Manager and Division Customer Service Manager. Order necessary parts through manufacturers and scheduling service visits when needed Keep customers aware of any service-related schedule changes. Must-Have Requirements: A passion for building relationships A desire to work independently, efficiently, and with high accountability A proven track record of success in customer service that exceeds expectations Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) plans with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $20-$22 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************ #CORPKH
    $20-22 hourly 6d ago
  • Customer Service Representative- Columbia, SC- Onsite Only

    Dev 4.2company rating

    Call center representative job in Columbia, SC

    Company DescriptionJobs for Humanity is partnering with Teleperformance USA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Teleperformance USA Job DescriptionCategory : Customer Service/Support Why You'll Choose Us Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique. Benefits of working with TP include $15hr Paid Training Competitive Wages Monthly Bonuses Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Your Impact Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. In addition to the overall convenience, you will enjoy the many benefits of working for Teleperformance! A flexible work scheduled and more work life balance Your Responsibilities Handle and carefully respond to all customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive Appropriately communicate with customers What We're Looking for Logical problem-solving skills Availability to work various shifts Ability to handle heavy incoming call volume Ability to use Windows operating systems Ability to type 25 wpm Over 18 years of age High School Graduate or GED Predictable and reliable attendance What We Prefer 6 -12 month customer service experience preferred Consistent work history Proven oral & written communication skills Some Technical background Being One of Our People It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always. Teleperformance is an Equal Opportunity Employer
    $15 hourly 60d+ ago
  • Recovery Center Customer Service Representative - Newberry, SC

    1St. Franklin Financial 4.4company rating

    Call center representative job in Newberry, SC

    Join the 1st Franklin team in our Recovery Center location. We are looking for an individual who is open-minded and focused with a team player mentality. This position works closely with Branch Operations and the court system utilizing professionalism, patience, curiosity, a results-orientation, to perform responsibilities. Principal Accountabilities and Key Activities Process and file suits in various state courts Prepares and processes documents for filing legal action through the court system Conducts follow-up communication with court system on progress of action filed Resolve issues with court system for documents improperly filed Obtains contact information for us in collections and recovery efforts Performs a wide variety of clerical duties Education, Qualifications and Experience High School Diploma or equivalent Serving our customers by working onsite at the Recovery Centers location(s) is an essential function of this job (working from home is not permitted under any circumstances) Demonstrate the ability to analyze relevant information and apply individual judgment Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings Ability to maintain confidential business and personal information Action and result focused Strong communication skills (verbal / written) Proficient with MS Office Suite products Must possess a valid driver's license and the ability to operate an automobile 1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 350 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.
    $24k-31k yearly est. 2h ago
  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Call center representative job in Columbia, SC

    **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.7-22.5 hourly 4d ago
  • Customer Service Representative

    Siegel Group Nevada 4.5company rating

    Call center representative job in Columbia, SC

    Job Details Columbia, SCDescription Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate. Role Summary Customer Service Representative are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression. Responsibilities Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings. Knowledge of room openings and availability. Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily. Accurately handle all cash and charge transactions. Make cash drops in the safe. Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm. Take work orders from residents and process correctly in the system. Receive and distribute mail to residents. Maintain a clean and inviting office Other duties as assigned Qualifications HS Diploma or equivalent 6 months customer service experience Legally able to work within State and Federal guidelines Physical Requirements / Working Conditions Continuous standing and walking throughout the duration of each shift. Bending, lifting, and carrying up to 25 pounds. Constant face-to-face interactions with customers. Ability to multi-task and remain positive in busy working conditions. Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week. Comply with the brand and Company uniform and hygiene policies. Fun, fast-paced, upbeat environment
    $26k-31k yearly est. 60d+ ago
  • Representative, Customer Service

    LCI Brand 4.8company rating

    Call center representative job in Sumter, SC

    ABOUT LCI The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways: EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives. BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels. SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military. SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired. ABOUT THIS ROLE The Customer Service Representative is to provide customer service with customer recognition to everyone. LOCATION AND SCHEDULE Jacksonville, FL - On-Site Monday-Friday 7:30 AM - 4:00 PM (can vary based on store) KEY RESPONSIBILITIES Responsible for all customer service functions with customer recognition and interface the most critical element. Accurate computerized checkout Requires excellent communication skills Requesting and identifying material from the warehouse and shelf stocking. Store cleanliness both in and outside. Other duties as requested by Manager and/or Assistant Manager QUALIFICATIONS High school graduate with one year relevant work experience. Basic retail knowledge. Accuracy with computerized checkout systems. Requires excellent communication skills. Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management. Team player. PHYSICAL DEMANDS While performing the duties of this job, the employee is in a store and warehouse environment. The employee is regularly required to sit; stand; walk and use hands. This could require frequent manual labor similar to stocking of product, receiving freight, or other lifting and/or moving of product. WORK ENVIRONMENT The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department. The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Why LCI? Purpose-driven company driven by principles, not profit Reach your highest potential: upward mobility, rewarded through hard work Competitive salary and compensation Basic Life Insurance at no cost to the employee 401(k) with match and Surplus-Sharing Plans Health, Dental, and Vision Insurance Ten paid holidays annually Paid Time Off (PTO) On-site Health and Wellness program Employee Assistance Program (EAP)
    $24k-32k yearly est. 60d+ ago
  • Customer Service Rep(07294) - 130 Amicks Ferry RD

    Domino's Franchise

    Call center representative job in Chapin, SC

    Lead Dog Pizza INC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's! Job Description As a CSR at Domino's, we take pride in our work. It takes some love to make a beautiful pizza! CSRs / Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility. The best part is making pizza! It's not like another food job, pizza is an art, and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza. Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality, and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Always Maintain a professional appearance in compliance within the Domino's Pizza Grooming Standards. Qualifications What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. available to work until 10 or 11pm Additional Information - Full Time or Part time available! Or even just a day or two a week! - Employee Discounts! - Paid Training - Flexible schedules! - Perfect job for students or extra hours after another job - Tips paid out after shift! PAY - $8.00-$10.00, plus tips Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers? All your information will be kept confidential according to EEO guidelines.
    $8-10 hourly 60d+ ago
  • Customer Service Representative 1

    Foundever

    Call center representative job in Sumter, SC

    Banking Customer Service Representative At Foundever™, experience is everything: At Foundever, we deliver leading customer experience (CX) solutions to global clients that offer their consumers many products including, financial services, technical and warranty support, and roadside assistance. All calls are inbound calls only - no cold calling. Customer Service Representatives will be supporting one of the largest insurance and banking providers in the U.S. and will assist with entry-level banking and financial needs. We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Calling all night owls! Embrace the quieter, focused environment of our night shift-a perfect fit for those who thrive after dark and prefer fewer daytime distractions. Must reside within commuting distance of our Sumter, SC location. You will be working onsite at 1057 Broad St B, Sumter, SC 29150. Skills, Knowledge, & Abilities: Active listening skills, effective verbal and written communication skills Ability to solve complex situations, utilizing questioning and deductive reasoning skills Demonstrated ability to navigate multiple systems High service aptitude with a personal drive to serve/display compassion and empathy Willingness to learn and develop skills to improve your work performance Benefits: Pay $17/H 100% paid Professional Training at $15/H Expected hours: No less than 40 per week, Weekends as needed Night Shifts available! 401(k) Medical, Dental, Vision and Wellness Benefits Employee Assistance Program (EAP) Paid Time Off Employee discounts Referral Bonuses Internal Mobility (84% of our managers are promoted within) Requirements: Must be at least 18 years of age Must have a HS Diploma or GED Equivalent Preferred 6 months-1 year of relevant work experience Must have open availability during hours of operation Must reside within commuting distance of our Sumter, SC location. You will be working onsite at 1057 Broad St B, Sumter, SC 29150. Military Friendly: Foundever is a 2024 Military Friendly Employer. We are proud partners of Military On Source, Military Spouse -Employment Partnership and other veterans organizations. We recognize the commitment it takes to serve our country and value the unique skills and experience veterans bring to the workforce. Experience built on integrity, leadership, discipline, dedication and respect. About Foundever Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter.
    $24k-32k yearly est. 60d+ ago
  • Phone Banker, Credit Union Customer Service Rep

    Sc State Credit Union 4.0company rating

    Call center representative job in Columbia, SC

    Join our dedicated team at SC State Credit Union in Columbia, South Carolina, as a Full Time Customer Service Representative. This onsite position offers an exciting opportunity to connect with a diverse member base and make a meaningful impact by providing exceptional service. You'll be part of a high-performance culture where excellence and customer-centricity are at the forefront of everything we do. You can enjoy the benefits of working in a supportive environment that values your skills and contributions. Become a trusted resource for our members and help us foster a community of financial success and accessibility. Your day as a Customer Service Representative As a new Customer Service Representative at SC State Credit Union, your daily expectations will include assisting members with their inquiries and transactions in, ensuring clarity and understanding in every interaction. You will be responsible for addressing member needs efficiently, whether that involves account inquiries, or resolving issues. Engaging with members over the phone, you'll deliver personalized service while maintaining a positive and professional demeanor. You'll also collaborate with team members to enhance service delivery and uphold our standards of excellence. Regularly updating your knowledge of our products and services is essential, allowing you to provide accurate information and recommendations. Your role will be key in nurturing relationships and fostering customer loyalty, contributing to a member-focused experience at SC State Credit Union. Requirements for this Customer Service Representative job To be successful as a Customer Service Representative at SC State Credit Union, several key skills are essential. First, strong verbal and written communication skills will enable you to effectively assist a diverse member base. Active listening is crucial, as it allows you to fully understand member needs and provide tailored solutions. A high level of empathy will help you connect with members, making them feel valued and understood. Additionally, problem-solving abilities are important for addressing inquiries and resolving issues promptly. You should possess a professional demeanor and adaptability, as you'll be working in a dynamic environment with varying member needs. Lastly, time management and organizational skills will help you efficiently handle multiple tasks while maintaining a focus on delivering exceptional customer service. Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, Prescription and Life Insurance 401K with employer matching contributions Tuition Reimbursement Federal Reserve Banks Holiday Schedule And more! Join our team today! If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!
    $27k-30k yearly est. 9d ago

Learn more about call center representative jobs

How much does a call center representative earn in Cayce, SC?

The average call center representative in Cayce, SC earns between $21,000 and $35,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.

Average call center representative salary in Cayce, SC

$27,000

What are the biggest employers of Call Center Representatives in Cayce, SC?

The biggest employers of Call Center Representatives in Cayce, SC are:
  1. Charter Spectrum
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