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Call center representative jobs in Chesterfield, MO
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Waterway Carwash
Call center representative job in Kirkwood, MO
Waterway is hiring Customer Service Associates at our Kirkwood location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks! You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you! Compensation: Average $18/hour ($16 base + sales bonus guaranteed at $2/hr for first 90 days). Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability. Location: Waterway Kirkwood - 10850 Manchester Rd. Kirkwood, MO 63122. Other locations across St. Louis available. What else you'll enjoy: People Focused Role - love helping people? Spend your time engaging with customers and great team-mates. Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers. Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement. Flexible Scheduling - variable schedules built around your availability. Perks and Discounts - free carwashes plus fuel and retail store discounts Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus. Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program. Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members! Qualifications: What you need: Be friendly and engaging! A positive attitude and a will to succeed! No experience required. Experience in customer service, retail, or sales preferred. Minimum Requirements: Current and valid drivers' license; Professional demeanor, behavior, and appearance in accordance with company policy; Ability to perform all essential functions safely without endangering oneself or others; Ability to comply with local/State health code requirements for soda fountain and food service/sales; and Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable). Ability to complete all required trainings/certifications required to perform any of the required functions. Responsibilities: What You'll Do - The Details: Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs. Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location. Car Washes - identify customer needs and present complimentary solutions. Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership. Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store. Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and, Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas. Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management. Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology. Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Other Functions Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers. Perform various transactional functions to meet customer demand and store staffing needs. Various other functions as identified and directed by management. Physical Requirements: Work Environment/Physical Demands Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances. Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment). Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes. Cognitive - perform arithmetic calculations and operate data entry devices. Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.$16-18 hourly 5d agoBJC Independence Center - Psych Rehab Specialist III
BJC Healthcare
Call center representative job in Saint Louis, MO
Additional Information About the Role BJC Independence Center (IC) is an internationally recognized, community-based behavioral health organization for adults in St Louis living with a mental illness. Our mission is to provide all the services and resources a person living with a serious and persistent mental illness needs, to manage their symptoms, find belonging and purpose, and gain the independence to live a healthy, quality life. Since 1981, IC has offered a comprehensive system of programs and services including housing, case management, psychiatric care, employment and vocational support, wellness and social opportunities. Our programs create a restorative environment that includes the support of others who are in recovery and access to targeted resources that equip them to initiate and sustain the healthy behaviors necessary to live and work independently in the community. If, like us, you believe that every person has the right to a meaningful, caring and challenging community, then we have a career for you at Independence Center. Please use the link below to learn more about this extraordinary club house! ************************************* Shift Hours: Monday - Friday 8 AM - 4 PM, plus one unusual shift once a month either Thursday 10 AM - 6 PM or Saturday 10 AM - 2 PM Holiday requirement: You are required to be a part of the holiday rotation, these are based on the specialized programs that the Independence Center hosts for members. Christmas or Thanksgiving are the larger holidays where you would be asked to work from 10 AM - 2 PM Job Responsibilities: You will work on 3 different units within the Independence Center working side by side with other members of different educational backgrounds. The Members of the Independence Center are Adults living with a serious and persistent mental illness Overview BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. Francois, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system. Preferred Qualifications Role Purpose The Psych Rehab Specialist III is responsible for providing psycho-social rehabilitation services, based on the evidence-based Clubhouse Model approach to recovery for people living with serious and persistent mental illness. This position provides a restorative environment for people whose lives have been severely disrupted because of their mental illness, and who need the support of others who are in recovery. This position provides opportunities for friendship, employment, housing, education, and access to medical and psychiatric services in a single caring and safe environment while reducing suicide, hospitalization and incarceration rates associated with mental illness. Responsibilities Work Ordered Day: Provides Clubhouse services, by applying the International Clubhouse Standards; identifies members' strengths and talents, utilize those talents by building genuine relationships and engaging members in meaningful work opportunities that result in improved self-confidence, sense of purpose, and self-worth, that lead to positive outcomes including but not limited to employment, education, housing, social, legal, substance abuse, health and wellness, and overall improved quality of life. Employment: Provides members with opportunities to obtain paid employment in the local labor market through Transitional and Supported Employment; manages transitional employment positions at places of business in the community; develops and maintains employer relationships; trains and supports members on job site and provide around the job supports to assist with goal achievement. Outreach, Advocacy, and Crisis Intervention: Provides phone and mobile outreach to members who are not participating to re-engage in services; supports members with identifying and accessing resources, including social security benefits, food stamps, housing subsidies, Medicaid, etc.; supports members through crisis situations by identifying the seriousness of the problem, accessing needed services, assisting with hospitalization, coordinating with other service providers and family when appropriate, and ensuring follow-up. Documentation: Follows Department of Mental Health and Medicaid guidelines, assists members in creating and updating a treatment plan, completes weekly progress notes based on goals in the treatment plan, collaboratively when possible, and partners with members to achieve their individualized goals. Provides mentoring and job shadowing to Clubhouse colleagues. Minimum Requirements Education Master's Degree - Human Services or related Experience Licenses & Certifications Valid Driver's License Preferred Requirements Experience 2-5 years Supervisor Experience No Experience Licenses & Certifications Class E Driver's License in MO Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to our Benefits Summary *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer$28k-32k yearly est. 5d agoCustomer Service Specialist
VSM Abrasives USA
Call center representative job in OFallon, MO
VSM (Vereinigte Schmirgel-und Maschinen-Fabriken) was established in 1864 as a leading manufacturer of coated abrasives for the industrial processing of metal and wood-based materials. Headquartered in Hannover, Germany the company has grown to approximately 8000 employees worldwide, with approximately $150 million in sales. With over 10 international subsidiaries, VSM Abrasives Corporation is responsible for the United States market. VSM Abrasives Corporation, a leading manufacturer of coated abrasives located in O'Fallon, MO has an immediate opportunity in our Customer Service department. Customer Solutions Specialist Essential Duties and Responsibilities: Others may be assigned as needed. Maintain a positive, empathetic, and professional attitude toward customers at all times. Respond promptly to customer inquiries. Retain product knowledge to answer questions quickly. Maintain records of customer interactions, transactions, comments, and complaints. Provide customers and sales team with quotes. Acknowledge and resolve customer complaints promptly; communicate and coordinate with colleagues as necessary to resolve issues and answer product questions. Build sustainable relationships of trust through open and interactive communication. Assist with placement of orders, refunds, or exchanges. Qualifications: Associate's degree in business. Proficient in Microsoft Office Programs. Advance skills in excel. Proven customer support experience or experience as a Customer Service Representative. Manufacturing experience is a plus. Ability to remain calm under pressure or if a customer is upset. Must be able to communicate in a professional manner. Help with expediting sample orders to customers. Ability to manage a high volume of written communication. Ability to multi-task, prioritize and manage time effectively. Strong phone communication skills with active listening. Willingness to learn and support the team. Must be able to do basic math skills. What we can offer you: competitive wages, a great working environment, and full spectrum excellent benefits. Find out why VSM is an employer of choice. Visit our website and apply online at: *********************************** or email your resume to: ******************************* . Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Work Location: In person$27k-34k yearly est. 5d agoCustomer Service Account Representative
The Judge Group
Call center representative job in Saint Louis, MO
Our client is currently seeking a Customer Service Representative that can be based in either St. Louis MO or Nashville TN. This is for an industry leading packaging manufacturer. The ideal candidate will have Customer Service experience within Manufacturing. This is not a Call Center position. This is more of an Account Representative. This position is Mon - Fri during the days. This position is responsible for receiving, resolving, and communicating solutions to customer inquiries or complaints. This role focuses on maintaining customer satisfaction through accurate order processing, effective communication, and completing administrative tasks for an assigned portfolio of customer accounts. Interested Candidates should contact Lee Douglas at ************ or email a current resume to ****************** This job will have the following responsibilities: Professionally engage with customers to understand and meet customer needs, offering advice and guidance on products and services, assisting customers in making informed decisions. Receives and manages customer inquiries, delivering responses via phone calls and emails, efficiently addressing their concerns and resolving issues encountered. Completion of Customer Complaint Forms (CCFs) for thorough issue documentation and follow-up, ensuring all complaints are properly addressed and resolved. Oversee order fulfillment processes from entry to delivery, monitoring progress and addressing any issues or delays. Manage various sales-related administrative tasks, including data entry, documentation, and reporting to support efficient operations. Accurate entry of purchase order details into applicable systems, ensuring all information is correctly recorded for fulfillment and billing purposes. Collaborate with internal departments, including but not limited to, sales services teams, production, logistics and sales to ensure seamless service delivery for assigned accounts. Qualifications & Requirements: High School Diploma - Associates Degree Preferred 2+ years' of Customer Service / Account Representative experience - Manufacturing Preferred Maintains strict confidentiality and protects privacy of confidential/sensitive information. Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Visio, Outlook Email, and calendar. Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines. #JDP$27k-33k yearly est. 3d agoCustomer Service Representative (Hiring Immediately)
CLAE Solutions
Call center representative job in Saint Louis, MO
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community. Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Responsibilities Handle Inquiries: Respond to customer questions and provide detailed information about our products and services. Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner. Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions. Provide Support: Assist customers with enrollment processes and guide them through our energy solutions. Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions. Qualifications Educational Background: High school diploma/GED required; a degree in a related field is preferred. Experience: Previous experience in customer service or a related field is beneficial. Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members. Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues. Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively. Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. xevrcyc Join us and make a positive impact on the environment while helping your community.$27k-35k yearly est. 2d agoCustomer Service Representative
Clae Solutions
Call center representative job in Saint Louis, MO
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community. Responsibilities Handle Inquiries: Respond to customer questions and provide detailed information about our products and services. Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner. Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions. Provide Support: Assist customers with enrollment processes and guide them through our energy solutions. Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions. Qualifications Educational Background: High school diploma/GED required; a degree in a related field is preferred. Experience: Previous experience in customer service or a related field is beneficial. Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members. Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues. Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively. Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.$27k-35k yearly est. 12d agoElectronic Services Call Center Representative
First Community Credit Union
Call center representative job in Chesterfield, MO
There is an immediate opening in our Electronic Services Department for a Call Center Representative. The ideal candidate will enjoy helping people, have great communication skills with both members and co-workers, be proficient in technology across multiple platforms including but not limited to Microsoft Office and Excel, possess strong clerical, analytical, organizational, and multitasking skills and have the capability to learn quickly and work at a fast pace. Duties include answering inbound calls primarily pertaining to debit cards, basic financial transactions, responding to Chat and email, and other various tasks to support the department. The hours for this position are Monday - Friday 10:30 a.m. to 7:00 p.m. and Saturdays 8:30 a.m. to 12:30 p.m., with a full day off during the week when a Saturday is worked. Must be flexible to work a rotating schedule.$32k-39k yearly est. Auto-Apply 60d+ agoHR Call Center Representative
Integrated Resources
Call center representative job in Maryland Heights, MO
Title: HR Call Center Representative Duration:+10 MONTHS Hours: Monday -Friday, 7:00 AM -3:30 PM Description: Responsible for responding to employee questions and inquiries about employee benefit programs and human resource policies. Provides assistance with disability, health, and life benefits, paid time off, and retirement plans. Prepares appropriate documentation and processes necessary paperwork. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. ESSENTIAL FUNCTIONS: Handles various levels of inquiries concerning compensation, position management, payroll and benefits administration. Provides first line of contact for employees, external vendors, Trust department, and other plan administrators via telephone. Researches and resolves basic inquiries regarding payroll activity and tax withholdings. Provides frontline assistance regarding programs, policies, and procedures. Responsible for problem-solving and resolving Tier 1 type of questions. Documents calls and forwards ticket to Tier 2 for resolution if unable to resolve. Requirements/Certifications: 1-2 years previous administrative support in an HR department -Bachelor's degree preferred. -Working knowledge of Workday preferred.-Basic knowledge of Human Resources (benefits, employment law, employee relations, knowledge of HRIS) preferred. Additional Information All your information will be kept confidential according to EEO guidelines.$31k-38k yearly est. 60d+ agoCall Center Sales Representative
Charter Spectrum
Call center representative job in Saint Ann, MO
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. For St. Ann & Greenville locations only Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Looking for a role where your talent for connecting with people can directly impact your success? As a Call Center Sales Representative at Spectrum, you will engage with customers over the phone, introducing them to our suite of internet, TV, and mobile services. Your persuasive skills help drive new customer acquisitions and expand existing accounts, fueling Spectrum's growth and delivering tangible results for our business. How You'll Make an Impact * Engage incoming callers with professionalism and introduce Spectrum's products and services to drive sales * Utilize proven selling strategies to meet and exceed sales targets through effective telephone communication * Identify upselling and cross-selling opportunities to maximize revenue with both new and existing customers * Collaborate with other departments to resolve customer issues and promote current marketing campaigns * Master Spectrum's order processing systems and become a subject matter expert on our offerings * Stay informed about competitors to position Spectrum's services effective Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent. Experience * Demonstrated achievement in sales goals Skills * Communicate clearly and professionally with customers and colleagues * Demonstrate proficiency in computer and consumer electronics * Use personal computers and relevant software, including billing systems * Display strong verbal and written communication skills * Organize and prioritize tasks effectively * Show judgment and initiative in performing job duties * Understand cable communications products and services, including TV, internet and telephone Preferred Qualifications Experience * 2+ years of call center sales experience * Bilingual: Spanish #LI-MD3 SIB102 2025-66669 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.$70k yearly 4d agoCall Center Representative STL
Midtown Home Improvements
Call center representative job in Wentzville, MO
Are you a motivated and enthusiastic individual ready to kickstart your career in a dynamic call center environment? We're looking for passionate individuals to join our team in our call center. Experience is helpful, but not required - we value your personality and drive above all! First, A brief message from our owner: ********************************* Position Details: Job Types: Full-time/Part Time Salary: $16.00 to $20.00 per hour (Base Salary of $16/hr plus bonuses) Benefits (Full time): 401(k) matching Health insurance Paid time off Comprehensive paid training Company Outing What We're Looking For: No experience needed - we'll provide the training! An enthusiastic personality with a go-getter attitude. Detail oriented with proficiency in Excel Why Join Us: $16 her hour base + Bonuses Comprehensive benefits package including 401(k) and health insurance. A supportive team environment that values your growth and success. Work Schedule: 8-hour shifts with flexible scheduling. Work Location: In-person If you're ready to jump into a rewarding career, learn new skills, and work with warm leads, apply today to become a valued member of our call center team! Your enthusiasm and dedication are the keys to your success here.$16-20 hourly 60d+ agoCall Center Representative
Bath Planet
Call center representative job in Saint Louis, MO
Job DescriptionCall Center Representatives Exciting Opportunity Awaits! Ready to make a positive impact while earning a substantial income? Look no further! Bath Planet of St. Louis and More is on the hunt for dynamic individuals to join our team as Call Center Representatives. Why Choose Us? Rapid Growth: We're one of the fastest-growing companies in the industry. Professional Reputation: We stand strong behind our products and workmanship. Help Homeowners: Assist homeowners in improving their homes. Responsibilities: Deliver a scripted pitch tailored to homeowners' needs. Handle questions and objections with finesse. Obtain homeowner information (name, address, phone, email). Schedule appointments over the phone and input details into the computer. Keep detailed notes of conversations. Follow up with potential homeowners who respond to advertisements. Key Competencies: Sales and marketing knowledge. Relevant experience in telemarketing, sales, or promotions. Product knowledge (don't worry, we provide training!). Proficiency in relevant computer applications. Excellent communication skills. Ability to gather and manage information. Persuasiveness and adaptability. Initiative and tenacity. High energy level and self-motivation. Perks and Benefits: Industry-best training. Ongoing support. Advancement opportunities. Exciting working environment. Incentive programs (win gift cards, lunches, and days off!). Company Culture at Bath Planet of St. Louis and More: Collaboration: We believe in working together to achieve common goals. Our team supports one another, shares ideas, and celebrates successes. Professionalism: We maintain a high standard of professionalism in all interactions. Respect, integrity, and honesty are at the core of our culture. Innovation: We encourage creativity and innovative thinking. Whether improving processes or finding new solutions, we value fresh perspectives. Employee Development: We invest in our team's growth. Industry-best training, ongoing support, and advancement opportunities are available. Fun Environment: We make work enjoyable! Incentive programs, contests, and team-building activities keep things exciting. Employee Recognition and Celebrations: Recognition Programs: Outstanding performance is acknowledged publicly through regular recognition programs. Whether it's hitting sales targets, providing exceptional customer service, or contributing innovative ideas, we celebrate these accomplishments. Employee of the Month: Each month, we recognize an exceptional team member as the “Employee of the Month.” This recognition comes with perks like gift cards, a special parking spot, or additional time off. Team Celebrations: When our team achieves significant milestones (such as meeting quarterly goals), we celebrate together. It could be a team lunch, a fun outing, or a themed event. Anniversary Celebrations: We honor employees' work anniversaries. We appreciate their dedication and commitment. Personalized Appreciation: Managers and colleagues express appreciation through personalized notes, emails, or shout-outs during team meetings Experience: Customer service Telemarketing Active listening Sales Call center Our culture is all about positivity and support. If you join us, your achievements won't go unnoticed! Ready to Join the Adventure? Remember, we're not just a company; We're A FAMILY! Complete the online application if you're ready for a dynamic work environment. If you need assistance with resume submission, please call Kristi at **************. Let's make home improvement fun! Job Type: Full-time Pay: $15.00 - $17.00 per hour Shift: Morning shift Work Location: In person Powered by JazzHR dr NIsp0cxk$15-17 hourly 24d agoBilingual Call Center Representative
Maximus
Call center representative job in Saint Louis, MO
Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference. Why Maximus? - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Competitive Compensation - Quarterly bonuses based on performance included! Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Track and document all inquiries using the applicable systems. - Complete associated tasks according to the established guidelines. - Track and document all inquiries using the applicable systems. - Meet Quality Assurance (QA) and other key performance metrics. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Minimum Requirements - High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Fluency in languages (English and Spanish) - Six months of customer service experience - Excellent soft phone skills - Good computer navigation skills - A quiet and distraction free work area #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 16.50 Maximum Salary $ 16.50$25k-32k yearly est. Easy Apply 5d agoMember Solutions Center Representative
Arsenal Credit Union
Call center representative job in Arnold, MO
Full-time Description Founded in 1948, Arsenal Credit Union is a thriving, federally insured, state-chartered financial cooperative with $430 million in assets. We are passionate about helping our members take charge of their finances through exceptional service delivered across our branch network and powerful digital banking tools. Our mission is to equip members with the confidence, resources, and technology they need to achieve their financial goals - and crush them! As a proud recipient of the St. Louis Post-Dispatch Top Workplace award in both 2024 and 2025, we celebrate a workplace culture built on unity, trust, and respect. We recognize that our employees are our greatest asset, and we are committed to fostering a welcoming, supportive, inclusive, and inspiring work environment. At Arsenal, you'll find fair treatment, open communication, and opportunities for personal growth. Together, we empower our employees to advocate for our members, deliver exceptional service, and make a meaningful difference in our community. We are seeking a qualified professional to serve as a Representative in our Member Solutions Center at our Arnold, Missouri, location, delivering high-quality service to both internal and external members. This role involves establishing and servicing all member deposits, service-related accounts, loans, and remote banking solutions. Reliability, dependability, and professionalism are a must. In all interactions with members, this role must provide confidential and accurate service in a prompt, reliable, and courteous manner, assisting members with transactions and services. There is a possibility for a hybrid work arrangement after six months of employment. What will you be responsible for: Assist and respond to member inquiries regarding interest rates, credit union hours, direct deposits, check orders, cleared checks, available funds, credit cards, debit cards, and loan payoffs. Provide email, phone, chat, and video support to both internal and external members. Assists with administering and maintaining automated systems, including iTalk, Jive phone software, Online and Mobile Banking, Bill Pay, and Remote Deposit Capture. Ensures that calls, video calls, ITM calls, and chats are being routed correctly and that all technologies are fully utilized to maximize member service and staff productivity. Respond to all types of member inquiries via phone, fax, email, or written correspondence. Responsible for being the first point of contact for all issues that arise, along with being responsible for maintaining any notifications or updates, as applicable. Perform transfers, advances, payments, and miscellaneous account inquiries with accuracy. Process member loan requests by phone and Loan Engine offers. Requirements What skills does this position require? Minimum of two - five years of related work experience. Must demonstrate strong problem-solving skills. Ability to cross-sell products and services. Strong interpersonal/member service skills, including oral and written communication. Well organized with the ability to work in a fast-paced environment. Proficiency in computers, including MS Word and Excel and utilizing multiple systems consecutively. Ability to consistently create and deliver an extraordinary member experience. Ability to maintain composure and perform duties under high-stress levels. Thorough understanding of consumer lending, VISA, home banking, bill pay, and electronic services. Good understanding of ACD, phone systems, and phone centers What does Arsenal Credit Union offer? Working at Arsenal is more than a job - You are part of a mission that puts helping people above all else. With up to eight hours of paid volunteer time each year, we reach out to the communities we serve! On-the-job training and Career Growth Opportunities - Our goal is to provide all the necessary training for our new team members to feel secure and confident in their roles, and to enable them to learn and advance their careers with Arsenal Credit Union. Benefits include: 401(k) Retirement Plan with up to 5% company match Paid Time Off 11 Paid Holidays each year Health, Dental, and Vision Insurance options FREE Group Term Life Insurance FREE AD&D Insurance FREE Long/Short-Term Disability Referral Incentive Program Arsenal Credit Union is an EOE/M/F/Disability/Veteran$33k-51k yearly est. 60d+ agoCall Center Agent - 1178562
Lehman Consulting and Recruiting
Call center representative job in Saint Louis, MO
Job Description Are you looking to join a team of passionate professionals who deliver high-quality service? Do you have a talent for building positive relationships with others? Can customers hear you smile through the phone? If you answered yes to any of these questions, we'd like to introduce you to an exciting new opportunity that could be the perfect opportunity for you! About The Opportunity Our client is seeking warm and welcoming individuals to help deliver high-quality customer service. Successful Call Center Agent candidates will help create an outstanding customer experience and will attend to a high volume of inbound calls. Candidates should have exceptional customer service and communication skills and should be able to independently troubleshoot and resolve customer concerns in a timely manner. Day-To-Day Responsibilities: Efficiently answer inbound customer calls and route to appropriate personnel as required. Employ exceptional customer service skills and phone etiquette to meet and exceed standards. Provide accurate service updates to clients and serve as a liaison between field personnel and customers. Employ effective communication and conflict resolution skills to address and resolve a variety of customer concerns, complaints, and inquiries via chat, telephone, and email. Utilize effective problem-solving skills to resolve concerns in a timely manner and conduct additional research as required. Accurately update account information to maintain accurate customer records. Provide support with dispatching as required and maintain a working knowledge of company products, services, and promotions at all times. Perform other duties as assigned. Desired Skills: Driven to meet and exceed productivity goals and objectives Proven ability to meet and exceed call center metrics and objectives Outstanding ability to build positive and trusting relationships with others Results-driven approach to success with a strong emphasis on efficiency Exceptional customer service skills with a robust knowledge of phone etiquette Strong verbal communication skills with the ability to courteously address concerns Benefits: Competitive pay structure with incentive opportunities Medical, dental, and vision insurance World-Class training and career development opportunities Requirements: High School Diploma or equivalent required Minimum of one (1) year of experience in a customer service environment Proficiency operating general computer applications and systems About Lehman Consulting and Recruiting Lehman Consulting and Recruiting has years of experience matching candidates with their perfect positions! At LCR, we understand just how competitive today's job market is and have a proven track record of helping candidates turn their passions into a reality. Let us help you find your perfect match today! LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.$24k-35k yearly est. 5d agoPART-TIME HUMANE SERVICES REPRESENTATIVE - PET ADOPTION CENTER
St. Charles County, Mo
Call center representative job in Saint Charles, MO
Apply Now JOB OVERVIEW: The purpose of this position is to provide the public with a high volume of pet adoption services and provides general clerical assistance to department staff. RESPONSIBILITIES: * Verifies accuracy of Rabies Vaccination Certificates and enters data into the computer. * Receives and codes Rabies Vaccination forms. Verifies rabies vaccination tags. * Inputs information into the computer. * Answers, screens, and directs incoming telephone calls. * Accepts returned traps or equipment, verifies condition with kennel staff, returns trap deposits. * Prepares correspondence, reports, and other documents as directed. * Greets, directs, and collects fees from visitors. * Receives, releases, and processes adoptions of animals entering the facility. * Files vaccination documents, purchase orders, invoices, and other documents as directed. * Educates the public on responsible pet ownership. * Corresponds with animal control officers in the field using two-way radio and computer, dispatches calls. * Process adoptions and disseminates information at special and off-site events. * Accepts and approves adoption applications, researches information as needed. * Dispatches animal control officers as needed. * Assists with duties of Administrative Assistant in their absence. * Assists in the preparation and record keeping of invoices, purchase orders, and public notifications. * Assists in preparation and recording of payroll. * Maintains animal records and files. * Prepares bills for veterinarians and records information in ledger. * Opens and distributes mail. REQUIREMENTS: * Requires graduation from a general or technical high school or equivalent. * 3 years clerical experience involving customer service and record keeping required. * Cashiering, teller, or related skills required. An equivalent combination of education, training and experience will be considered. * Must be able to multitask efficiently. * Ability to be a team player and communicate effectively with co-workers, supervisors and the general public, including dissatisfied citizens, is mandatory. * Requires general computer skills and working skills in performing data entry and filing. * Requires successful completion of computerized clerical skills testing as follows: * Data Entry * Microsoft Outlook * Customer Service Please call the Human Resources office at ************ to register for clerical testing to be completed online or in person. If you completed clerical testing prior to 8/13/25, please note that our clerical testing has changed, and you may be required to retest. Please contact Human Resources at ************ for more information. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed or print applications. This is a part-time clerical support position. Candidate should be available to work an estimated 18-20 hours per week. Typical hours would fall between 8:00 am and 6:30 pm, Monday - Saturday. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.$27k-30k yearly est. 8d agoAppointment Center Representative
Helitech Waterproofing
Call center representative job in Caseyville, IL
Job Description Helitech is a leading foundation contractor based in the St. Louis area working in waterproofing, foundation repair and rehabilitation & concrete leveling. We are always looking for great employees to help better serve our customers. Our reputation is built on honesty, integrity, quality craftsmanship, and customer support. As an employer, we are committed to employee satisfaction, job safety, and professional growth. Helitech is a family owned and operated company that has been the #1 choice for waterproofing and foundation repair in Illinois, Missouri, Quad Cities, and Western Kentucky since 1987. We believe that hiring the most qualified people with the right skillset and mindset allows us to deliver the highest quality foundation services and the best-in-class customer experience. That's why Helitech has been the employer of choice for over 35 years - since 1987. Position Overview: We are currently looking for an upbeat, personable, driven & self-starting individual to assist our Appointment Center Department. Must have a strong work ethic, great attitude, excellent communication skills and the ability to multi-task. This candidate should possess the ability to work in a fast-paced environment and pay close attention to detail. Punctuality and attendance are of extreme importance. Position Qualifications Previous experience in sales or customer service is preferred Strong communication and interpersonal skills Experience using CRM systems, multiple displays and typing experience Ability to work in a fast pace, target driven environment; Must be able to multi-task Professional demeanor and will to succeed Responsibilities include: Inbound/Outbound Calls Communicating with customers via live chat, text, & email Transcribing company voicemails Scheduling sales & service appointments Calendar Consolidation & logistics Other miscellaneous tasks assigned by your supervisor or manager Compensation & Benefits: $18/hour with bonus opportunity that averages $500-$600 per month Health, Dental, and Vision insurance 401(k) with company match Paid vacation and holidays Please Note: All employment offers are contingent upon the successful completion of a pre-employment background check.$18 hourly 8d agoService Center Representative - 72195
St. Charles Community College
Call center representative job in Cottleville, MO
St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing diverse student population, and we are committed to increasing the diversity of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving diverse student populations. SCC is looking for a full-time Service Center Representative to join our Student Services Department. POSITION SUMMARY: The Service Center Representative is the first point of contact for incoming calls to St. Charles Community College. This position is responsible for answering the college's main phone number, providing accurate information, and directing calls to the appropriate departments. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle a high volume of calls efficiently and courteously. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Answer the college's main phone number promptly and professionally. * Provide general information about the college, including admissions, programs, events, and services. * Direct calls to the appropriate departments or individuals based on the caller's needs. * Maintain an up-to-date directory of college departments, services, and staff. * Handle inquiries and resolve issues when possible, escalating complex issues to the appropriate department. * Keep accurate records of calls, including the nature of the inquiry and any actions taken. * Assist with other administrative tasks, such as managing the reception area and supporting other departments. * Maintain a high level of confidentiality regarding student and staff information. * Continuously improve knowledge of college programs, policies, and procedures to provide accurate and helpful information. MINIMUM EDUCATION and/or EXPERIENCE: * High school diploma or equivalent required. * Some college coursework preferred. * Excellent verbal and written communication skills. * Strong organizational skills and attention to detail. * Ability to multitask and manage time effectively. PREFERRED EXPERIENCE: * Previous experience in a call center, customer service, or administrative role is desirable. * Experience in an educational setting is a plus. St. Charles Community College is an Equal Opportunity Employer.$35k-40k yearly est. 60d+ agoCustomer Service Representative
Clae Solutions
Call center representative job in Edwardsville, IL
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community. Responsibilities Handle Inquiries: Respond to customer questions and provide detailed information about our products and services. Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner. Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions. Provide Support: Assist customers with enrollment processes and guide them through our energy solutions. Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions. Qualifications Educational Background: High school diploma/GED required; a degree in a related field is preferred. Experience: Previous experience in customer service or a related field is beneficial. Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members. Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues. Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively. Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.$28k-37k yearly est. 1d agoClient Service Representative (Hiring Immediately)
CLAE Solutions
Call center representative job in Saint Louis, MO
Seeking a dynamic professional for our sales development position eager to contribute to our company's expansion. Essential skills include effective persuasion to transform potential customer leads into qualified prospects. The ideal candidate will excel in prospecting on social platforms and initiating meaningful connections. Previous customer service or sales experience is preferred, along with strong negotiation abilities and a penchant for engaging with individuals both over the phone and in face-to-face interactions. If you are enthusiastic about launching a career in sales, we encourage you to apply today! Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity Responsibilities Attend Meetings and Events: Attend online and in-person meetings, trainings, trade shows, and sales events Monitor Competition: Keep an eye on what the competition is doing, and come up with a strategy to market to potential customers Prospect Leads: Prospect leads by doing a variety of actions, such as calling, texting, or emailing individuals, and chatting with them at events Communicate with Leadership: Communicate with sales leadership to reach team goals and improve operations Utilize Social Media: Strategize how to use social media like Facebook, LinkedIn, and other social media outlets Qualifications Customer Service Experience: Previous customer service experience is highly desired Communication and Interpersonal Skills: Stellar communication, presentation, persuasion, interpersonal, and negotiating skills Educational Background: High school diploma required, bachelor's degree preferred Sales Process Knowledge: Understanding the sales process and how to enter information into client databases desired Organizational Skills: You are an organized, detail-oriented self-starter who loves contributing your team's goals Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. xevrcyc Join us and make a positive impact on the environment while helping your community.$26k-37k yearly est. 2d agoCall Center Representative
Bath Planet
Call center representative job in Saint Charles, MO
Job DescriptionJoin Our Winning Team! - Call Center Representatives Needed Are you ready to make a difference AND boost your income? Bath Planet of St. Louis is looking for energetic, motivated, and enthusiastic Call Center Representatives to help homeowners create dream spaces and bring smiles to their faces. We're not just a company - we're a family, and we want YOU to be a part of it! Why Bath Planet? Grow With Us - As one of the fastest-growing companies in our field, your career has unlimited potential. Reputation You Can Trust - We're proud of the high-quality products and services we deliver to homeowners. Make an Impact - Help homeowners transform their spaces and make their dream homes a reality! What You'll Be Doing: Engage with potential clients and offer tailored solutions to their needs. Answer questions and smoothly address any concerns. Gather homeowner info and schedule appointments with ease. Track your conversations and input data into our systems. Follow up with interested homeowners to keep them on track. What We're Looking For: Sales skills with the ability to connect with people. Telemarketing or customer service experience preferred (don't worry, we'll train you!). Tech-savvy with basic computer skills. Excellent communication skills with a positive attitude. A go-getter with a drive to succeed. Why Work With Us? Top-tier training to help you succeed. Opportunities for advancement and career growth. Fun and energetic work environment! Paid vacation and sick time Competitive pay Our Culture - It's About YOU! At Bath Planet, we believe in fostering an environment where you can thrive: Collaboration: Together, we achieve greatness! Support & Growth: We invest in YOU, offering industry-best training and career development opportunities. Recognition: We celebrate your wins - whether it's hitting sales targets, going the extra mile for a homeowner, or being an amazing team player. Ready to Jump In? We're not just a team, we're a family. If you're passionate, driven, and want to be part of an exciting and rewarding journey, apply now! Powered by JazzHR kh SDBbaTUA$26k-34k yearly est. 24d ago
Learn more about call center representative jobs
How much does a call center representative earn in Chesterfield, MO?
The average call center representative in Chesterfield, MO earns between $23,000 and $39,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in Chesterfield, MO
$30,000
What are the biggest employers of Call Center Representatives in Chesterfield, MO?
The biggest employers of Call Center Representatives in Chesterfield, MO are:
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