Call center representative jobs in Cleveland, TN - 409 jobs

The Distribution Service Representative, under the direction of the Transportation Distribution Supervisor, performs the daily activities of picking up client specimens, keeping accurate counts, maintaining the integrity of specimens for delivery to lab, and distributing supplies and other items to clients. ESSENTIAL FUNCTIONS: Pick up specimens from clients according to established procedures and timetables. Deliver specimens to designated drop off point(s). Ensure that the integrity of the specimens is not compromised during transport. Deliver reports and supplies to clients on an assigned route. Maintain an accurate log of specimens, reports, and supplies picked up or dropped off on an assigned route. Record clients' requests for supplies and special services, and forward them to the appropriate person or department. Interact with clients on a daily basis, forwards client concerns to coordinator or local supervisor for corrective action. Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude. Demonstrate flexibility in satisfying customer demands. Perform routine inspection of assigned vehicle (i.e., gas, tires, appearance, fluid levels, etc.). Report any problems to coordinator or local supervisor immediately and maintain accurate monthly logs. Adhere to all safety procedures. Thoroughly understand and participate in defensive driving techniques. Remain current in the training and knowledge of specimen handling. Completes special assignments as required by coordinator or local supervisor. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

Blood Assurance is seeking compassionate, dependable Donor Care Specialists to work in and around Cleveland, TN. The duties of this job include interviewing donors for suitability to donate, mini physicals, and phlebotomy. Also calling a minimum number of donors daily per manager's instructions. Qualified applicants should possess: a high school degree or equivalent, a phlebotomy certificate and/or prior phlebotomy experience, strong customer service skills with attention to detail, a positive, caring attitude and, scheduling flexibility for a variety of shifts and some overtime. CDL license or the willingness and ability to get CDL license. We offer many benefits including: Health/Dental/Vision Insurance Flexible Spending Account Employee Assistance Program for you and your family Generous Paid Time Off 401K with Company Match Wellness Program Uniforms Provided Blood Assurance is a non-profit organization with a workforce of more than 300 employees. At Blood Assurance, our values are centered around LIFE: Laughter, Integrity, Family and Excellence. These values are embedded in our company culture. Come and join our team to be a part of this rewarding environment! Qualified candidates are encouraged to submit an online application for consideration. Blood Assurance is an Equal Opportunity Employer and a Tobacco Free Workplace.

At TFS, our purpose is bold and unwavering: to Redefine Our Industry. We do more than repair homeswe elevate standards, experiences, and outcomes. Our culture is rooted in four core values that guide every decision and interaction: Humble Heart We remain teachable and respectful, always valuing others. Hungry Spirit We pursue growth, take initiative, and strive for excellence. People Smart We communicate with emotional intelligence and build meaningful relationships. One Team We collaborate, support one another, and win together. We are looking for a Production Scheduler who embodies these values and is excited to grow with a team committed to learning, innovation, and impact Responsibilities: * Represent us by taking calls, scheduling sales, and service appointments. * Provide vital tactical support to other departments of the company. * Keep customer records and database current & accurate. * Provide each customer with a remarkable experience. Requirements: * Demonstrable experience in production/job scheduling, administration, and/or customer service * Exceptional telephone and interpersonal skills * Ability to see the picture while having a high attention to every detail * Proficiency in Microsoft Office computer applications required, plus ability to navigate software programs * Ability to pass pre-employment drug screen & background check What You Gain: * A supportive culture built on trust, respect, and a sense of fun * The right tools and comprehensive training to help you succeed * Solid pay and great benefits * Real chances to grow your career This is an in-office position located in College Grove, not remote. Full-time M-F w/ rotating Saturdays. Earning Potential: $35,000- $42,000 per year If you're ready to join a mission-driven, high-energy scheduling team where your skills and results truly matter apply today! Learn more about us at

Job Description AirSystems Unlimited, LLC. serving the Chattanooga and Cleveland, TN areas is looking to hire a full-time 5-star Customer Service Representative to join our A-team. This dynamic position is responsible for managing incoming phone calls and emails regarding service, maintenance, replacement requests, and scheduling orders. Are you comfortable creating, dispatching, and invoicing orders? Can you coordinate and schedule HVAC service appointments? Do you enjoy supporting field techs and other team members? Do you enjoy providing a world-class experience in a fast-paced office environment? If so, read on This 5-star Customer Service Representative position pays a competitive wage of $18.00-$20.00/hour depending on skills and experience. You will also be eligible for excellent benefits that include health, dental, vision AND life insurance, PTO, and opportunities for growth and expansion! If this sounds like the opportunity that you've been looking for, please fill out our initial 3-minute, mobile-friendly application. ABOUT AIRSYSTEMS UNLIMITED, LLC AirSystems Unlimited, LLC has been serving our Tennessee communities of Hamilton and Bradley Counties since 1988, and we aren't slowing down! We have maintained positive and trustworthy relationships with our clients by staying dedicated to our belief that every person deserves to have comfort! We believe that comfort doesn't only come from a highly-functioning HVAC system but, ultimately, from the peace of mind gained from knowing the values of your service team, receiving superior customer service, and having a job done expertly and accurately each time. We promise to be committed to excellence, honesty, and safety in everything we do. How do we maintain such great relationships with our community members? We set the standard high and only hire the best! We understand that our success begins with those who have to interact with clients the most. Because of this, we believe that our employees have the ability to change lives every day! We are dedicated to supporting and investing in our employees through competitive pay with bonus opportunities, and the chance to grow and expand in their career through ongoing trainings! We strive to maintain a positive work atmosphere where you can come to work looking forward to a day of purpose, and a day of fulfillment. You will be supported, trusted, and encouraged in your work, as you are the face of our great company! We are professional, but we value finding time to relax and enjoy time with one another and our families during special external team events. We value our A-team, our customers, and our community! A DAY IN THE LIFE OF A 5-STAR CUSTOMER SERVICE REPRESENTATIVE As one of our high-performing Customer Service Representatives, you arrive on-time each day ready to work hard to ensure maximum scheduling efficiency without compromising customer service. You enjoy working in the office and speaking with customers both on the phone and via email communications. You strive to "wow" customers with professionalism, courtesy, and efficiency. You are vital to our team as you are a 5-star support system and liaison for our A-team service technicians. Your friendly and capable demeanor comes through as you receive incoming client calls and dispatch service calls to HVAC field technicians. You schedule calls in order to provide prompt, convenient service, as well as maximize our field technicians' time and mileage. You forecast days and weeks ahead to keep all employees working and on track. You genuinely enjoy orchestrating and organizing the day and helping others to be successful! You leave each day with a sense of purpose and accomplishment as you help us achieve our company goals! QUALIFICATIONS OF A 5-STAR CUSTOMER SERVICE REPRESENTATIVE Excellent clerical office experience and excellent computer skills Excellent written and oral language skills (proper grammar, spelling, punctuation a MUST) Natural customer service skills Self-motivated Proficiency using Microsoft Office, Google Drive, Calendar, Sheets, Docs, etc. On time and excellent attendance Ability to effectively communicate as a liaison between customers, technicians, and the company Coachable, friendly, and helpful Be a well-rounded professional who is good at juggling multiple tasks at a time Are you naturally organized and enjoy creating efficient processes? Do you pride yourself on being able to multitask effectively? Do you enjoy working on a team? Are you a genuinely optimistic person with a positive attitude? If yes, we want you on our customer service team! ARE YOU READY TO JOIN OUR 5-STAR CUSTOMER SERVICE A-TEAM? If this 5-star Customer Service Representative position on our customer service team sounds like it was tailor-made for you, apply today! You may be the superstar we've been searching for! Location: 37311

Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities A&B Distributors is a local wholesale food distributor. We are seeking a highly motivated and energetic Outside Sales Representative to join our team. In this role, you will generate leads, attract new clients, and close deals. Your responsibilities will include creating and submitting customer bids, building rapport with new and existing customers within your territory, evaluating their needs, and negotiating successful deals for continuous business. The ideal candidate has an outgoing personality, exceptional customer service and negotiation skills, and a strong desire to close deals. Responsibilities Develop rapport and build relationships with existing and potential customers Travel to appointments and meetings with potential and existing customers within your territory Meet or exceed designated sales targets Create and implement an effective sales strategy Document all leads, sales, and customer interactions in customer relationship management (CRM) program Use best practices in negotiation and sales techniques to close sales Qualifications High school diploma/GED required, Bachelors degree preferred Previous experience in outside sales to restaurants Excellent negotiation and customer service skills Strong written and verbal communication skills A positive attitude and ability to be persistent

Upstream Rehabilitation is looking for a Remote Patient Account Specialist to join our team! Must be able to work the following shifts: 9:30am - 6:00pm EST 10:00am - 6:30pm EST 11:00am - 7:30pm EST Build Your Career with Us! Upstream Rehabilitation is the country's largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion. We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With 1,200+ locations nationwide, 26 brand partners, and 8,000+ employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization. The Role: We're looking for a passionate and energetic Patient Account Specialist who uses active listening skills to provide a safe and courteous experience for patients. In this role, you will assist patients with billing, insurance and other inquiries while demonstrating behaviors that reflect Upstream Rehabilitation's mission, vision and values. What You'll Do: Patient Support: Answer inbound patient calls in a high-volume call center environment, providing assistance billing questions. Escalate unresolved issues to the Accounts Receivable (AR) team. Process payments and set up payment plans. Communicate effectively to resolve billing concerns. Build rapport by being courteous and friendly. Maintain professional and respectful relationships, representing the Business Office, clinic, and physician in a positive light. Refer complex or difficult calls/situations to the team lead or manager. Other duties and projects as assigned. Who You Are: High School diploma or equivalent experience. Ability to manage multiple priorities in a fast-paced environment while maintaining discretion and professionalism Exceptional communication skills, including oral, written and presentations abilities. Strong active Listening, attention to detail, and capacity to multitask effectively. Proven ability to identify and resolve problems in a timely manner. Self-motivated with the ability to stay on task and participate in routine check-ins. Must have a quiet, distraction-free workspace that meets HIPAA compliant standards. Proficiency in Microsoft Office Suite or similar software applications. Nice to Haves: High-volume call center experience and/or medical billing experience. Healthcare industry experience. Why You'll Love Working Here The chance to directly shape our organization's growth by hiring the talent that drives our mission. Opportunities to stretch your skills-whether you're building pipelines, designing sourcing strategies, or advising leadership. A collaborative team environment where your ideas are valued. Competitive compensation, comprehensive benefits, and ongoing professional development. Benefit Offerings: Annual paid Charity Day to give back to a cause meaningful to you 100% employer paid medical health insurance premium option available Dental and Vision insurance 401(k) with company match Generous PTO and paid holidays Supportive team and leadership invested in your success A Better Place to Build Your Career Upstream Rehabilitation offers meaningful opportunities across corporate and non-clinical roles, both remotely and in corporate offices nationwide. We invest in our people through leadership development programs, ongoing education, and professional growth opportunities. Our corporate teams are critical to Upstream's success-and to the culture that makes this a great place to work. You'll join a group of talented professionals who collaborate, innovate, and know how to have fun while making a real impact. Salary Range: $15/hour - $17/hour Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM #LI-Remote Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Misty Allen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. MONDAY-FRIDAY 8:30-5pm

First American Title Lending currently seeks an experienced Bilingual Customer Accounts Representative. Ideal candidates will be part of collection efforts in line with our Corporate Purpose and Guiding Principles in an innovative call center environment. The position is in Dalton, GA. This is an in person, onsite position. COLLECTIONS JOB RESPONSIBILITIES Review account information and facilitate collections with the primary responsibility to collect from clients and provide insight into A/R aging Ensure documentation of all collection attempts in appropriate systems Assist in repossession and legal process Directly initiate collection efforts by contacting past due accounts in order to discuss account and arrange payment Meet or exceed minimum goal requirements based on Company objectives COLLECTIONS JOB REQUIREMENTS 2-3 years in Call Center, Collections, Credit Management, Accounts Receivable or closely related field with a proven ability to meet and exceed goals Prior relevant experience in subprime lending, mortgage, commercial lending, call center collections, and/or consumer lending collections strongly preferred Proficient and professional verbal and written communication skills Proficient computer knowledge including Microsoft Office products including Outlook email and point of sale systems Ability to interact effectively primarily over the telephone and through email Attention to detail and exceptional prioritizing and organizations skills Strong interpersonal, active listening, critical thinking, and analytical skills Flexibility to work various daytime schedules Bilingual in Spanish/English strongly preferred BENEFITS Base pay plus monthly bonus opportunities Paid Time Off Paid Holidays 401(k) including company match Medical, dental, vision insurance including dependent coverage Company Paid Life Insurance Company Paid Short and long term disability Job Type: Full-time

First American Title Lending currently seeks an experienced Bilingual Customer Accounts Representative. Ideal candidates will be part of collection efforts in line with our Corporate Purpose and Guiding Principles in an innovative call center environment. The position is in Dalton, GA. This is an in person, onsite position. COLLECTIONS JOB RESPONSIBILITIES * Review account information and facilitate collections with the primary responsibility to collect from clients and provide insight into A/R aging * Ensure documentation of all collection attempts in appropriate systems * Assist in repossession and legal process * Directly initiate collection efforts by contacting past due accounts in order to discuss account and arrange payment * Meet or exceed minimum goal requirements based on Company objectives COLLECTIONS JOB REQUIREMENTS * 2-3 years in Call Center, Collections, Credit Management, Accounts Receivable or closely related field with a proven ability to meet and exceed goals * Prior relevant experience in subprime lending, mortgage, commercial lending, call center collections, and/or consumer lending collections strongly preferred * Proficient and professional verbal and written communication skills * Proficient computer knowledge including Microsoft Office products including Outlook email and point of sale systems * Ability to interact effectively primarily over the telephone and through email * Attention to detail and exceptional prioritizing and organizations skills * Strong interpersonal, active listening, critical thinking, and analytical skills * Flexibility to work various daytime schedules * Bilingual in Spanish/English strongly preferred BENEFITS * Base pay plus monthly bonus opportunities * Paid Time Off * Paid Holidays * 401(k) including company match * Medical, dental, vision insurance including dependent coverage * Company Paid Life Insurance * Company Paid Short and long term disability Job Type: Full-time

Job Description Customer Relations Specialist About Urbanex Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to providing superior service and building a culture of growth, development, and teamwork. From our humble beginnings in Nashville, Tennessee, we're expanding to 14 locations across the country. We're not just about eliminating pests; we're about building relationships and exceeding customer expectations. Our technicians are friendly, courteous, and always go the extra mile, as evidenced by our customer testimonials. At Urbanex, people are our most valuable asset. We invest in training, offer career development opportunities, and foster a supportive, inclusive work environment where everyone can thrive. If you're looking to join a company that values its employees and is committed to making a difference for our customers, Urbanex might be the perfect fit for you! Our Core Values • Play Like a Champion: We choose resilience, positivity, and determination, even when it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and pursue excellence in every situation. • Unwavering Character: We choose to do the right thing, regardless of the consequences. We always show up wholeheartedly, embracing vulnerability and inspiring others by being a good person. • Commit to Better: We wake up every day with the relentless desire to become better. We face adversity head-on and inspire others to relate to challenges as opportunities for growth. • Wholehearted Connection: We root for one another in success and failure. We build a community where everyone feels seen, supported, and valued. We meet people where they are and believe building bridges is better than burning them. • Belief is Contagious: We rise up by inspiring hope, giving people the freedom to explore the journey of growth, and rewarding those with the courage to act on their infinite potential, About the Role As a Customer Relations Specialist, you'll be the first point of contact for our customers at our Nashville branch, playing a vital role in ensuring their satisfaction and contributing to the branch's success. You will be a customer advocate, addressing concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously, manage their time effectively, and prioritize a broad set of responsibilities. You will need to be reliable, honest, hardworking, and maintain a high level of professionalism in all interactions. Excellent communication skills, both written and verbal, are essential. This is an in-office position. Responsibilities • Answer incoming calls with enthusiasm and professionalism. • Schedule and reschedule service appointments, ensuring efficient routing and technician availability. • Process customer payments accurately and securely, maintaining detailed records in our CRM system. • Respond promptly and professionally to customer inquiries via phone, email, and SMS. • Proactively follow up with customers to ensure their satisfaction and address any concerns. • Educate customers about Urbanex's services, the importance of ongoing pest control maintenance, and any available promotions. • Collaborate with branch managers and technicians to coordinate service routes and resolve customer issues efficiently. • Handle customer retention tasks, including addressing concerns that might lead to cancellations and proactively rescheduling appointments. • Provide feedback to branch managers on customer trends and issues to help improve service delivery and identify areas for growth. • Assist branch managers with various tasks and projects as needed, demonstrating flexibility and a willingness to support the team. • Maintain accurate and up-to-date customer records in our CRM system. Qualifications • Strong customer service skills with a passion for helping others and resolving issues effectively. • Excellent verbal and written communication skills, with the ability to communicate clearly and professionally. • Exceptional organizational skills and the ability to manage multiple tasks simultaneously, demonstrating strong time management and prioritization skills. • Solid problem-solving abilities and a knack for finding creative solutions to customer challenges.• A team player mentality with a willingness to collaborate and support colleagues in a fast-paced environment. • Self-starter with the ability to work autonomously and take initiative. • Adaptability and a willingness to learn new systems and processes. • A positive attitude, strong work ethic, and a desire to contribute to a growing company. • Proficiency in basic computer skills, including data entry and Microsoft Office Suite. • Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but not required (we'll train you!). • Must be reliable, honest, and able to maintain a high degree of professionalism at all times. • Must pass a background check and credit check due to the handling of customer payments. What We Offer • Competitive pay ranging from $16 to $22 per hour, based on experience. •Company-subsidized health, dental, and vision insurance with a generous employer contribution toward premiums, 3 weeks of PTO, 10 company-paid holidays, and your birthday off! • Opportunity to work in a fast-growing company with a strong focus on employee development. • A supportive, team-oriented work environment where your contributions are valued. • The chance to make a real difference in the lives of our customers by helping them create a pest-free environment. Why Urbanex? Working at Urbanex means being part of a team that's passionate about protecting our customers' homes and businesses from pests. It means having the opportunity to grow your skills and advance your career in a supportive and dynamic environment. It means making a difference in your community, one satisfied customer at a time. #IST1 Candidates must be willing to complete a background check for this position

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursement Flexible work environments *All the benefits listed above are subject to the terms of their individual Plans . And that's just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! General Summary:Minimum starting hourly rate is $24.04 per hour. Position start date is March 16th, 2026. This advanced front-line service professional role is accountable for in force service execution, customer relationship management, and service. This is the first point of contact for all in force service-related inquiries that will directly influence/drive future business while representing a key component in the successful implementation of the growth strategy. Developing strong credibility through exceptional execution of service responsiveness will require critical thinking skills and seamless delivery of an extremely complex, broad-range, expansive knowledge and expertise across multiple products, services, and platforms of the integrated service model. This role will provide highly responsive service to plan administrators, brokers and field partners working in close partnership with internal business partners to achieve common goals/objectives up to and including enhance broker relationships, influence persistency, and new business opportunities. Service will range throughout multiple lines of business relative to any inquiry and communication will be facilitated through different mediums (telephone, email, chat, written correspondence). Principal Duties and Responsibilities Engage in education to continually retain deep/broad knowledge of voluntary benefits and group administration to respond to any type of inquiry leveraging a multitude of systems/workflows. Ability to attain and retain specific subject matter expertise as may be requested for designated service support. Meet individual goals with a continuous focus on team results. Provide mentor/coaching/training support to team members and other partner areas Make discretionary/exception decisions based on record, case, and circumstance. Be a strong advocate for the adoption of digital tools (MyUnum, Colonial Life for Clients Portal, etc.) for clients, agents and brokers through education and sharing the value to improve adoption, utilization, and overall customer satisfaction. Develop, strengthen, and build deep relationships with plan administrators, brokers, home, and field office partners while exemplifying a high degree of professionalism. Serve as a dedicated resource to provide service support for select broker, agent and/or plan administrator partners, as primary priority within role, as needed. Offer/promote capabilities by aligning customer needs with the target offering; provide clear, concise communications involving persuasion, negotiation and/or education always driving toward customer self-sufficiency. Comfort with outbound educational call outreach. Anticipate and represent the needs/expectations of plan administrators/brokers. Have the foresight to utilize knowledge/skills to adjust service as expectations evolve in the service model and/or custom-base modifications and digital assets. Achieve high customer satisfaction of ongoing administration processes. Research, evaluate and respond to service issues. Reliance on advanced problem-solving skills, exceptional communication skills, strong product/risk knowledge and process expertise. Partner with field through escalation of growth and/or at-risk indicators. Reflect a sense of customer intimacy - know who the customer is, what products they have with us and what their recent interaction history includes. Utilize this customer knowledge to proactively educate and influence clients, agents, and brokers on digital assets. Establish strong partnerships with relevant partner areas (e.g., Integrated Client Services, Benefits, Colonial Life Billing and other customer service or administration roles). Help identify and support change initiatives to improve workflow, enhance customer service and reduce operating costs. Recognize trends and root causes; create solutions to prevent future occurrences. Act as an advocate for the field offices by surfacing trends/sales barriers/service model breakdowns to appropriate partners. May perform other duties as assigned including special projects/initiatives. Job Specifications Bachelor's degree preferred or equivalent Experienced customer service professional with 3+ years required Solid understanding of the marketplace - value of brokers, agents, and clients and challenges of plan administrators Demonstrated critical thinking practices and strategic/forward thinker Strong ability to examine and make decisions (often unique and individualized) with a great deal of discretion and draw own conclusions Operate with urgency in a real-time service and multifaceted environment Strong interpersonal and negotiation skills and acts with a sense of urgency in responding to internal and external customers Strong communication skills including written/verbal Provides leadership to the other team members Demonstrates strong analytical, critical thinking, and problem-solving skills Interacts effectively at all levels of the organization on both a strategic and tactical level Proven ability to work under pressure, managing a complex and fast paced workload while simultaneously changing direction based on modification of business priorities. Embraces and leads change to improve process, efficiency, and service Demonstrates consistency in accuracy, speed, and quality of work Supports extended hours of coverage, including working evening shifts as needed Note: Remote employees are eligible to apply. ~IN2 #LI-CC1 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $40,000.00-$75,600.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Do you want multiple opportunities to advance your career? Do you want to work in an open, office environment? You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest! In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business. Prepare and process loans and income tax returns. We offer: TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story! Apply today!

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Job Details PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 4. Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Additional Information Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Our Mission Legacybox helps families reconnect with the most meaningful moments of their lives by digitizing and preserving their recorded memories. Every photo, film reel, and tape we process is a piece of someone's personal history and a link between generations. We make these memories accessible and shareable for the future, and we give our customers peace of mind knowing their stories will endure. About the Role As a Customer Service Representative, you will be one of the first voices and faces of Legacybox. Your work directly shapes how customers feel about trusting us with their most treasured items. You will assist customers through phone, email, and live chat, and you will help guide them through their journey with warmth, clarity, and professionalism. This is a role for someone who enjoys problem solving, supporting others, and creating great experiences at every touchpoint. You will respond to questions, troubleshoot order issues, and provide the steady reassurance that defines the Legacybox brand. You will work closely with the Customer Experience team to uphold high standards and contribute to a culture of empathy, care, and accuracy. Job Type: In Office, Full-Time Pay: Starting at $18.00 per hour Shift Options: Monday through Friday, 9:30 AM to 6:30 PM Responsibilities Customer Support Answer customer inquiries through phone, email, and live chat with accuracy, clarity, and empathy. Provide warm, human support that builds trust and strengthens customer relationships. Navigate and master our order management system to manage customer accounts efficiently. Handle customer concerns with patience and professionalism while offering solutions that reflect our standards of care. Operational Excellence Follow established SOPs to ensure consistent and high-quality service. Stay aligned with CX team goals around response time, accuracy, and customer satisfaction. Participate in ongoing training, skill development, and feedback cycles. Support the broader CX team with additional tasks assigned by leadership. Who You Are Available to work in the office. At least 18 years old. Comfortable with computers, digital tools, and multitasking. Positive, adaptable, reliable, and motivated by helping people. Committed to accuracy and detail, with strong written and verbal communication skills. Holds an associate degree or has at least one year of relevant work experience. Able to pass a drug test and all state, federal, and criminal background checks. Benefits Competitive pay starting at $18.00 per hour. Healthcare coverage that includes medical, dental, and vision plans. Health Savings Account eligibility. Short-term disability plan available after the 30-day waiting period. Free 24/7 access to TextCare for medical support. Retirement plan with employer match, available after six months for employees age 21 or older. Paid time off, accrued bi-weekly. Exciting incentive programs and performance bonus opportunities up to $700 during peak season. Opportunities for growth and advancement within the Customer Experience team. Work Environment We take great pride in our Chattanooga facilities, including our downtown office and our newly renovated digitization plant where thousands of family memories are handled with care each day. This position is located on our Customer Experience floor inside the plant. Who is Legacybox Legacybox, originally known as Southtree, has helped more than one million families digitize and preserve their most meaningful home movies, photos, and film. Our company was founded on a commitment to restore and revalue what matters most. We pursue simple, thoughtful, and design-driven solutions that help people reconnect with the memories that shape their lives. Legacybox is an Equal Opportunity Employer and complies with all Federal, State, and Local laws that prohibit discrimination in employment.

The Customer Service Representative aids and facilitates the customer service processes at United Enertech Corp. This position ensures positive interdepartmental and customer relations. This role provides support to customer service function as needed, including record-keeping, file maintenance, data entry, and some order entry. Duties/Responsibilities: Effectively interact directly with customers either by telephone or electronically. Accurately maintain shared e-mail inbox for assigned duties and/or accounts. Respond to high volume of e-mail with follow up as needed in a timely manner. Respond promptly to customer inquiries. Handle and resolve customer complaints. Obtain and evaluate all relevant information to manage product and service inquiries. Organize workflow to meet customer deadlines. Direct requests and unresolved issues to the designated resource. Keep records of customer interactions and transactions. Record details of inquiries, comments, and complaints Record details of actions taken Communicate and coordinate with internal departments. Follow up on customer interactions. Knowledge of customer service principles and practices Strong Microsoft applications skills Effective communication skills - verbal and written. Performs other related duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Working understanding of customer service principles, practices, and procedures. Excellent time management skills with an ability to meet deadlines. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software required. Bilingual English - Spanish preferred. Education and Experience: High School or GED. At least two years customer service experience required. Customer Service experience in a manufacturing environment preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Frequent walking to deliver or retrieve paperwork. Occasional standing and bending required to review product in the production areas. Must be able to lift up to 25 pounds at times. Schedule: 8:AM - 5:00 PM Day Shift with some after-hours requirements. Pay: $16.00 Hrly.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly welcome each one of them with an inviting smile while serving their transaction needs and having meaningful conversations to identify any additional opportunities to fulfill their full financial needs. Job Duties and Primary Responsibilities: CSR responsibilities include, but are not limited to the following: Represent Builtwell Bank with integrity inside the branch and in the community, and ethically work within established policies and procedures while delivering world class, second to none customer service. Run an inside or drive-through teller window by providing paying and receiving transaction services to customers with accuracy, efficiency, professionalism , and personality in a fast paced environment. Demonstrate knowledge of available products and services in order to answer customer inquiries. Balance cash items, teller over/short report, and other negotiable financial items while adhering to all branch cash control policies and procedures. Answer the telephone in a friendly and professional manner with a positive attitude of helping the customer. Demonstrate exceptional teamwork to ensure branch team goals and individual goals are exceeded. Required Qualifications High school diploma or GED Skills and Competencies Basic computer skills Excellent communication skills Stellar customer service skills Ability to work with money transactions with high degree of accuracy Ability to stand for extended periods of time and lift up to 25 pounds in coin or currency Ability to learn and follow financial center operation and security procedures.

Job DescriptionBenefits: Simple IRA with matching contributions Life Insurance Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Aaron Franklin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. I have proudly served the Chattanooga area for over 20 years. With a B.S. in Business Administration from the University of South Florida and an MBA from Warner Southern University. My office is licensed in TN, GA, AL & KY, offering coverage for Auto, Home, Life, and Health insurance needs. On a personal note, I have been married for 26 wonderful years and together with our five children, we cherish the outdoors, sports, and exploring new destinations.

Job DescriptionBenefits: Bonus based on performance Flexible schedule Opportunity for advancement Signing bonus Training & development Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.