Call Center Representative
Call center representative job in Madisonville, TN
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Auto-ApplyCall Center Rep - In Office
Call center representative job in South Pittsburg, TN
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Customer Relations Representative - State Farm Agent Team Member
Call center representative job in Calhoun, GA
Job DescriptionBenefits:
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Branton Wiseman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Customer Service Representative
Call center representative job in Cleveland, TN
Job Details Cleveland, TNDescription
Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate.
Role Summary
Customer Service Representative are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression.
Responsibilities
Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings.
Knowledge of room openings and availability.
Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
Accurately handle all cash and charge transactions.
Make cash drops in the safe.
Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm.
Take work orders from residents and process correctly in the system.
Receive and distribute mail to residents.
Maintain a clean and inviting office
Other duties as assigned
Qualifications
HS Diploma or equivalent
6 months customer service experience
Legally able to work within State and Federal guidelines
Physical Requirements / Working Conditions
Continuous standing and walking throughout the duration of each shift.
Bending, lifting, and carrying up to 25 pounds.
Constant face-to-face interactions with customers.
Ability to multi-task and remain positive in busy working conditions.
Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week.
Comply with the brand and Company uniform and hygiene policies.
Fun, fast-paced, upbeat environment
Customer Service Representative
Call center representative job in Cleveland, TN
Job Description
AirSystems Unlimited, LLC. serving the Chattanooga and Cleveland, TN areas is looking to hire a full-time 5-star Customer Service Representative to join our A-team. This dynamic position is responsible for managing incoming phone calls and emails regarding service, maintenance, replacement requests, and scheduling orders. Are you comfortable creating, dispatching, and invoicing orders? Can you coordinate and schedule HVAC service appointments? Do you enjoy supporting field techs and other team members? Do you enjoy providing a world-class experience in a fast-paced office environment? If so, read on
This 5-star Customer Service Representative position pays a competitive wage of $18.00-$20.00/hour depending on skills and experience. You will also be eligible for excellent benefits that include health, dental, vision AND life insurance, PTO, and opportunities for growth and expansion! If this sounds like the opportunity that you've been looking for, please fill out our initial 3-minute, mobile-friendly application.
ABOUT AIRSYSTEMS UNLIMITED, LLC
AirSystems Unlimited, LLC has been serving our Tennessee communities of Hamilton and Bradley Counties since 1988, and we aren't slowing down! We have maintained positive and trustworthy relationships with our clients by staying dedicated to our belief that every person deserves to have comfort! We believe that comfort doesn't only come from a highly-functioning HVAC system but, ultimately, from the peace of mind gained from knowing the values of your service team, receiving superior customer service, and having a job done expertly and accurately each time. We promise to be committed to excellence, honesty, and safety in everything we do.
How do we maintain such great relationships with our community members? We set the standard high and only hire the best! We understand that our success begins with those who have to interact with clients the most. Because of this, we believe that our employees have the ability to change lives every day! We are dedicated to supporting and investing in our employees through competitive pay with bonus opportunities, and the chance to grow and expand in their career through ongoing trainings! We strive to maintain a positive work atmosphere where you can come to work looking forward to a day of purpose, and a day of fulfillment. You will be supported, trusted, and encouraged in your work, as you are the face of our great company! We are professional, but we value finding time to relax and enjoy time with one another and our families during special external team events. We value our A-team, our customers, and our community!
A DAY IN THE LIFE OF A 5-STAR CUSTOMER SERVICE REPRESENTATIVE
As one of our high-performing Customer Service Representatives, you arrive on-time each day ready to work hard to ensure maximum scheduling efficiency without compromising customer service. You enjoy working in the office and speaking with customers both on the phone and via email communications. You strive to "wow" customers with professionalism, courtesy, and efficiency. You are vital to our team as you are a 5-star support system and liaison for our A-team service technicians.
Your friendly and capable demeanor comes through as you receive incoming client calls and dispatch service calls to HVAC field technicians. You schedule calls in order to provide prompt, convenient service, as well as maximize our field technicians' time and mileage. You forecast days and weeks ahead to keep all employees working and on track. You genuinely enjoy orchestrating and organizing the day and helping others to be successful! You leave each day with a sense of purpose and accomplishment as you help us achieve our company goals!
QUALIFICATIONS OF A 5-STAR CUSTOMER SERVICE REPRESENTATIVE
Excellent clerical office experience and excellent computer skills
Excellent written and oral language skills (proper grammar, spelling, punctuation a MUST)
Natural customer service skills
Self-motivated
Proficiency using Microsoft Office, Google Drive, Calendar, Sheets, Docs, etc.
On time and excellent attendance
Ability to effectively communicate as a liaison between customers, technicians, and the company
Coachable, friendly, and helpful
Be a well-rounded professional who is good at juggling multiple tasks at a time
Are you naturally organized and enjoy creating efficient processes? Do you pride yourself on being able to multitask effectively? Do you enjoy working on a team? Are you a genuinely optimistic person with a positive attitude? If yes, we want you on our customer service team!
ARE YOU READY TO JOIN OUR 5-STAR CUSTOMER SERVICE A-TEAM?
If this 5-star Customer Service Representative position on our customer service team sounds like it was tailor-made for you, apply today! You may be the superstar we've been searching for!
Location: 37311
Customer Service Representative - State Farm Agent Team Member
Call center representative job in New Hope, TN
Job DescriptionBenefits:
401(k)
Health insurance
Paid time off
Training & development
Customer Service Representative State Farm Agent Team Member Be the backbone of a fast-paced, customer-focused State Farm agency. Our service team is built on empathy, problem solving, and professionalism. Youll help customers with billing, claims, and policy changes, while also handling administrative and underwriting tasks. We need people who are caring and patient, but also strong enough to deliver the truth when necessary even if that means explaining a late fee or an underwriting requirement. If you want to join a supportive team where everyone communicates and works together to win, this could be the perfect fit for you.
Responsibilities:
- Assist current customers with billing, policy changes, and claims questions
- Handle administrative and underwriting tasks accurately
- Set and confirm customer appointments
- Maintain detailed and organized records
- Deliver exceptional customer service with empathy and professionalism
Qualifications:
- Strong communication and people skills
- Motivated by goals and eager to grow professionally
- Ability to learn quickly and adapt in a fast-paced environment
- Organized, detail-oriented, and dependable
- Previous customer service or sales experience preferred but not required
Compensation & Benefits:
- Base $36,000. OTE: $52,000$60,000 annually.
- Base salary plus performance bonuses
- 3% 401(k) match
- Medical and dental insurance through Blue Cross Blue Shield
- Monthly gym stipend
- Paid time off and holidays
- Professional development and paid training
- Opportunities for career growth within the agency
Our culture is simple: work hard, do the right thing, and win together. Youll enjoy training, team lunches, fun competitions, and opportunities for growth whether that means becoming a master of service or stepping into a sales role down the line. If you want more than just a job and are ready to grow with us, apply today.
Outside Sales - Customer Account Representative
Call center representative job in Chattanooga, TN
Job Description Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
A&B Distributors is a local wholesale food distributor. We are seeking a highly motivated and energetic Outside Sales Representative to join our team. In this role, you will generate leads, attract new clients, and close deals. Your responsibilities will include creating and submitting customer bids, building rapport with new and existing customers within your territory, evaluating their needs, and negotiating successful deals for continuous business. The ideal candidate has an outgoing personality, exceptional customer service and negotiation skills, and a strong desire to close deals.
Responsibilities
Develop rapport and build relationships with existing and potential customers
Travel to appointments and meetings with potential and existing customers within your territory
Meet or exceed designated sales targets
Create and implement an effective sales strategy
Document all leads, sales, and customer interactions in customer relationship management (CRM) program
Use best practices in negotiation and sales techniques to close sales
Qualifications
High school diploma/GED required, Bachelors degree preferred
Previous experience in outside sales to restaurants
Excellent negotiation and customer service skills
Strong written and verbal communication skills
A positive attitude and ability to be persistent
Customer Relations Representative - State Farm Agent Team Member
Call center representative job in Murphy, NC
Job DescriptionGet Paid To Help People And Have Fun Doing It! Join the fastest growing State Farm Insurance Agency in western North Carolina --- The Steven Aft State Farm Agency! Our phones right all day with customers searching for insurance and financial services. We sell Life, Health, Bank, and much more! Leads are provided for free and you get paid for what you do and what you sell! Interested? Well, please continue reading and apply!
Our award-winning agency has been proudly serving the community since 2011, with a strong foundation in the insurance industry dating back to 2006. Were a growing team of seven (three in-office and four remote), and were excited to expand to a 910 person team.
We offer a supportive, flexible work environment with a strong work hard, play hard mindset. Perks include competitive pay, flexible scheduling, agency-sponsored life insurance, a health insurance subsidy, retirement plan with matching, unlimited commission and bonus potential, generous paid time off, and regular team celebrations for birthdays, anniversaries, and personal milestones.
Our agency owner is a Georgia Tech graduate with ChFC and RICP designations and a passion for giving back. He founded a nonprofit Go The Extra Mile Todayto support local communities through scholarships, shoe drives, internships, and more. If you're looking for a place where your work matters, your growth is prioritized, and your team feels like family, this could be the perfect fit for you.
Available Compensation and Benefits:
Competitive base salary accompanied by robust, production-driven commission structure
Retirement options
Group life insurance
Short and long-term disability insurance
Long-term care insurance
Health and dental insurance
Desired Qualities Include:
Integrity, Ethics, and Honesty
Passion for serving others
Self-motivator expecting to meet or exceed individually-tailored sales goals on a timely basis
Ability to thrive in a fast-paced, hyper-growth environment
Proficient communication skills: written, verbal and listening
Proficient interpersonal skills
Proficient multi-tasking skills
Strong organizational skills
Proactive problem solver
Effectively works in a team environment
Dependable and Reliable
Prior sales and/or insurance industry experience welcome, but not required.
Bilingual Spanish welcome, but not required.
General Duties and Requirements Include:
North Carolina Licenses: Property and Casualty, Life, Health, Medicare Supplement, and Long-term Care (If you have not successfully completed one or more of these licenses by hire date, financial assistance is available through our Agency)
Successfully execute a detailed business plan
Achieve mutually agreed upon sales and marketing goals on a timely basis
Effectively prospect existing and new clients (Leads provided and funded by Agency)
Set up/conduct financial services sales appointments with existing and prospective clients
Regular meetings with Agent for timely feedback and performance evaluation
Complete required courses on ethical and client centered sales practices
Remain current in product changes, licensing, technical developments, and continuing
education
Complete ongoing formal training provided by Agency
Customer Relations Representative - State Farm Agent Team Member
Call center representative job in Murphy, NC
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative
Call center representative job in Cleveland, TN
Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
Please come and join our team!
Why Choose Classic Collision?
* Paid Weekly
* Continuous Training
* Supportive Team Culture
* Company match 401K
* Medical/Dental/Vision
* Paid Time Off - 6 Paid Holiday
* Rewarding Work
Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience.
Responsibilities
* Explain and educate customers on repair process on a high level, including insurance claim information and processes.
* Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.
* Coordinate Rental Car /Tow companies to provide one-stop service to all customers.
* Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate.
* May assist in customer communication throughout the repair process.
* Monitor DRP assignments, estimate/repair appointments and capture rates of assignments.
* Follow up on all DRP assignments present and past to maintain sales for the center.
* Maintain DRP logbooks and Enterprise ARMS daily.
* Secure proper payments
* Assist with reconciling invoices to payables report daily and monthly (as applicable)
* Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area.
* Perform other administrative tasks and duties as required to successfully meet the needs of the business.
* Other duties as assigned.
Qualifications
* Must be at least 18 years of age.
* Previous experience in customer service, sales, or other related fields is preferred.
* Must have a valid driver's license and be eligible for coverage under company insurance policy.
* Effective communication (written and verbal) and interpersonal skills are required.
* Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment.
Behaviors/Competencies
Integrity-Respect and accountability at every level and every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
Bilingual Customer Accounts Representative
Call center representative job in Dalton, GA
Job Description
Lifeline Lending, LLC, is an online marketplace lender. We have a current opening for an experienced bilingual Customer Accounts Representative. Ideal candidates will be part of the account management and collection efforts in line with our Corporate Purpose and Guiding Principles in an innovative, call center environment. This position is onsite, in person in Dalton, GA.
BILINGUAL CUSTOMER ACCOUNTS REPRESENTATIVE JOB RESPONSIBILITIES
Timely respond to customer questions, primarily by telephone.
Handle between 100-120 calls per day.
Review account information and facilitate collections with the primary responsibility to collect from clients and provide insight into A/R aging
Ensure documentation of all collection attempts in appropriate systems
Directly initiate collection efforts by contacting past due accounts in order to discuss account and arrange payment
Meet or exceed minimum goal requirements based on Company objectives
BILINGUAL CUSTOMER ACCOUNTS REPRESENTATIVE JOB REQUIREMENTS
1-2 years in Account Management, Collections, Credit Management, Accounts Receivable or closely related field with a proven ability to meet and exceed goals
Prior relevant experience in subprime lending, mortgage, consumer lending, call center collections, and/or commercial lending collections strongly preferred
Proficient and professional verbal and written communication skills
Proficient computer knowledge including Microsoft Office products including Outlook email and point of sale systems
Ability to interact effectively primarily over the telephone and through email
Attention to detail and exceptional prioritizing and organizations skills
Strong interpersonal, active listening, critical thinking, and analytical skills
Flexibility to work various daytime schedules
Bilingual in Spanish/English
strongly preferred
BENEFITS
Base pay plus monthly bonus opportunities
Paid Time Off
Paid Holidays
401(k) including company match
Medical, dental, vision insurance including dependent coverage
Company Paid Life Insurance
Company Paid Short and long term disability
Pay rate: $16 to $17 per hour
Job Type: Full-time
Customer Service Representative - State Farm Agent Team Member
Call center representative job in Cleveland, TN
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Misty Allen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
MONDAY-FRIDAY 8:30-5pm
Customer Service Representative
Call center representative job in Vonore, TN
Precision Strip, Inc. is seeking a dynamic professional to join its Customer Service Team to support the Vonore, TN facility. This individual will be responsible for developing and maintaining on-going relationships with our customers to ensure accurate and timely delivery of material.
Every day, you will...
* Focus on the customers relationship and serve as liaison between the customer and member's of Precision Strip's team
* Communicate and respond to customer request, discrepancies, and shipping details
* Enters, updates and maintains customer listing, specifications, customer notes, work orders and purchase order information in is accurate and correct
* Follow orders through our system to ensure timely delivery of material
* Serve as the IATF quality expert for the plant by preparing and implementing quality procedures and guidelines and ensure proper training for associates is completed
* Facilitate all quality audits/recertification
* Analyze data and makes recommendations for corrective actions and continuous improvement
To thrive in this role, you must...
* Focus on attention to detail and accuracy
* Support others to accomplish goals
* Communicate effectively with all levels of the organization and outside the company
* Look for ways to continuously improve our processes
* Action oriented to strive to meet our customer's needs
About Precision Strip
As the nation's largest toll processor, Precision Strip strives to do the exceptional every day. We are a team of collaborative problem solvers, dedicated to providing the best customer service. With our in-house engineering and technical group, we believe no problem is too big.
We offer excellent wages and benefits package including medical, dental, life and disability insurance plan, retirement plan, 401(k), paid vacation, paid holidays, and uniforms.
Precision Strip is a drug free workplace and an Equal Employment Opportunity Employer.
Applications may be completed online at ******************************** Learn more about Precision Strip by visiting ************************
Community Services Representative (Part-Time)
Call center representative job in Chattanooga, TN
Job DescriptionSalary: $18.16 - $26.18 hourly
The Chattanooga Housing Authority (CHA) seeks a qualified individual for the full-time position of Community Services Representative. Applications will be accepted until Wednesday, December 17, 2025.
Position Description
The person who holds this position is responsible for a broad range of administrative support functions contributing to the overall effectiveness of the Housing Operations Department.
Essential Duties and Responsibilities
The statements contained herein reflect general details to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relieve others, to equalize peak work periods or otherwise balance the workload.
Handles resident questions, requests, and complaints patiently, politely, and in compliance with Chattanooga Housing Authority (CHA) policies.
Handles resident intake and move-in process, which includes waiting list management, unit offers, resident orientations, lease preparation and signing, and apartment move-in inspections.
Collects and deposits rent payments and other monies; ensures that all transactions are processed and posted accurately in the Elite tenant accounting system using established CHA procedures.
Interacts as needed with residents to enforce lease and program requirements; refers unresolved problems to the Community Manger.
Receives resident work order requests and generates work orders in the system for processing by maintenance staff.
Refers residents who are in need of supportive services to case management staff.
Conducts housekeeping inspections and prepares related reports.
Walks the site grounds, as may be assigned, to ensure that dwelling units, buildings, systems, and grounds are in good order, and that the environment is safe and attractive.
Interacts with and interviews residents; collects and verifies all information necessary in order to determine initial and continuing eligibility in the interim and annual reexamination processes.
Accesses the HUD Enterprise Income Verification system, the online Food Stamp verification system, The Work Number website, and other private and government-sponsored online participant information verification systems.
Compiles and reports information and results of assigned activities to the Community Manager.
Maintains affordable housing program participant files neatly, accurately, completely, and in accordance with CHA policy and HUD regulations; strictly observes security, information access, and file maintenance procedures to assure confidentiality of client information.
Provides general administrative office support to site office, as needed, under the direction of the Community Manager.
Exhibits and encourages behaviors that uphold CHAs core values.
Keeps abreast of HUD, federal, state, and local rules and regulations impacting assigned programs and makes recommendations to the Community Manager.
Establishes and maintains effective working relationships with the CHA Board, employees, residents, participants, landlords (as applicable), contractors, as well as city, state, and federal officials and works harmoniously with community stakeholders.
Attends and/or participates in various meetings related to the CHA as required.
Reports consistently to assigned work location(s) in accordance with established work schedule. Must be reliable.
Provides outstanding customer service by responding to phone calls, emails, and written correspondence in a timely, efficient, and appropriate manner.
Handles confidential matters with discretion.
Performs other duties as directed.
Required Knowledge, Skills and Abilities
Strong interpersonal skills and ability to communicate with people from a broad range of ethnic and socio-economic backgrounds. Effective communication ability, both orally and in writing.
Ability to operate commonly used office equipment, especially the use of personal computers for word processing and spreadsheet applications, scanners, and copiers.
Ability to work independently and in-group settings and use sound judgment in decision-making and problem solving.
Basic knowledge of the local, state, and federal laws governing public and other subsidized housing programs
Ability to mediate disputes among CHA employees, residents, and other parties; responds quickly to issues or questions.
Ability to work productively in a variety of working conditions and environments.
Bilingual in English/ Spanish is desirable.
Ability to make arithmetic computations related to residents eligibility and rent payments.
Knowledge of report preparation techniques and procedures and a demonstrated ability to prepare and evaluate professional and technical reports.
Basic knowledge and skills in the site management, operations, and procedures of a public housing or affordable housing development.
Knowledge of community/social services available locally and through local, state, and federal agencies and/or funding sources.
Knowledge of the laws and regulations governing affordable housing programs, Fair Housing, and landlord/tenant law.
Demonstrated knowledge of general office software: operating system usage including concepts of network file storage, word processing and spreadsheet software usage at the intermediate level, internet browser and internet resource usage, and maintenance of computer and network resource security.
Ability to operate CHA's housing operations, procurement, and accounting software packages, as needed.
Minimum Education, Training, and/or Experience
A high school diploma/GED is required.
One to three years experience in administrative support work, office management or related field is preferred.
Any equivalent combination of education, training, and experience, which, in the sole determination of the CHA, provides the required knowledge and abilities, may be considered sufficient.
Physical/Mental Requirements
Level of manual dexterity sufficient to allow for operation of office equipment.
Ability to move, handle, or lift small objects around desk area.
Ability to inspect all dwelling units, buildings, systems and grounds on the site.Ability to bend, stoop, kneel, and lift moderately heavy objects. Ability to walk the property and climb stairs is required.
Special Requirements
Must possess a valid driver's license, have reliable transportation and be insurable under CHAs automobile insurance if required to drive an automobile by CHA.
Criminal background checks and drug screening will be performed.
Demonstrated proficiency at
Microsoft Word
and
Excel
.
Must be bondable.
The CHA does not unlawfully discriminate in hiring or in any of the terms or conditions of employment because of an individuals race, age, religion, gender, pregnancy or conditions related to pregnancy, national origin, creed, color, military service or veteran status, disability, genetic information, sexual orientation, gender identity, gender expression, or any other characteristic that is protected by applicable local, state, or federal law.
Centralized Customer Service Specialist
Call center representative job in Chattanooga, TN
Works to support caller/client needs by effectively and efficiently taking inbound calls and handling caller/client questions with professionalism and empathy. Understanding of NSM processes, systems, training materials are required to appropriately respond to questions and give the caller/client the best experience possible.
Company Description:
At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client's lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client's needs.
Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement.
We are looking to grow our enthusiastic and engaged team at NSM. Submit your resume and join a group of enthusiastic professionals dedicated to changing lives.
Duties and Responsibilities / Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Answers phone calls and manages phone requests and inquiries in a helpful and professional manner. Takes the initiative to bring inquiries to a conclusion where at all possible, thereby avoiding return phone calls. Communicates with clients, clinicians and caregivers to provide status on pending orders as directed by branch leadership.
Completes follow up phone calls efficiently and professionally.
May coordinate with branch staff and clients/caregivers to set client/referral source evaluation, delivery, and repair appointments.
May assist in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding. Accepts delivery of goods when necessary.
Performs data entry of all pertinent information, including scanning documentation received. Files documents and folders.
Responsible for continuing education related to job duties, i.e. remaining informed about and familiar with NSM's current and/or new policies and procedures, checking WNSM for new information on an ongoing basis, completing Learning Links and attending courses or seminars as assigned by the Branch Manager or OA.
Performs any directly related job duties as assigned by Centralized Customer service leadership. Carries out all position expectations in a professional manner.
Must maintain regular and predictable attendance.
Position may be measured using the following performance standards:
Client satisfaction.
Compliance with CSR Queue reports and timeliness of follow up.
Scheduling performance - percentage of total available orders scheduled.
Phone metrics - percentage of calls answered.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands repetitively to operate standard office equipment. The employee is frequently required to reach with hands and arms.
Required Education, Experience, & Competencies:
High School Diploma or G.E.D.
Communication Proficiency
Computer Proficiency
Organizational Skills
Customer/Client Focus
#NSMT1
Sales and Customer Service Agent
Call center representative job in Chattanooga, TN
We are a community of dedicated Sales and Customer Service professionals united by a shared vision to create exceptional customer experiences and drive outstanding service results. As a Sales and Customer Service Agent with our company, you will work to represent AT&T services and recommend the best products to businesses that fit their desired needs. We invest in our Sales and Customer Service Agent members, offering product training, sales development strategies, and an opportunity for advancement within this role. As a Sales and Customer Service Agent, you will find an environment where your ideas are heard, get the opportunity to work with customers in engaging settings, and develop new skills daily.
Sales and Customer Service Agent Key Responsibilities:
Interact with new and existing customers of AT&T's services to understand their needs and recommend suitable products and services
Educate customers on our telecommunication product offerings, promotions, and new technologies through a guided sales presentation
Work with customers one-on-one to process any sales orders they have shown interest in and want to purchase
Resolve customer inquiries and issues efficiently and courteously, ensuring high satisfaction
Achieve daily and weekly sales metrics by effectively presenting product benefits
Continuously update product knowledge to stay informed about AT&T's evolving portfolio
Participate in training and development sessions to enhance sales and service skills
Sales and Customer Service Agent Skills:
Must be 18+ years of age and eligible to work in the US
Proven experience in customer service, retail, or sales is a plus
Genuine desire to help people
Comfortable working in am in-person environment
Ability to work independently and as part of a team
Proficiency in basic computer applications and willingness to learn new systems
A paycheck you can count on, and commissions that go as far as your ambition. Compensation is based on commissions earned with every sale. Average total compensation is reflected in the estimated earnings.
Auto-ApplyCustomer Service Rep(08868) - 110 Cove rd
Call center representative job in Chickamauga, GA
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Job Details
PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 4.
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies.
A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Additional Information
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Customer Service Representative- Client Relations - Dayton, TN
Call center representative job in Dayton, TN
***Competitive Pay starting at 17.75 per hour PLUS and additional $4.93 hourly fringe benefit!***
Visit ****************** to learn more about our history, read about our company culture, and review testimonials from our current employees.
Class Start Date: November 17, 2025
This position involves receiving inbound calls and making outbound calls to current customers, utilizing provided scripts and information to promote our products and services effectively. Responsible for addressing customer inquiries, providing accurate information, and resolving issues promptly and professionally. Assist customers on both inbound or outbound attempts in accordance with all applicable state and federal regulations and Edfinancial Services policies and procedures. Uses sound judgment and training provided to support customer inquiries. Contribute to and promote a team-oriented quality work environment.
Requirements
This is an ON-SITE position. - Possibility of remote work after a minimum of 6 months consistently meeting performance metrics and meeting work from home requirements.
Maintain a positive on-site work atmosphere by behaving and communicating in a manner so that you get along with customers, clients, co-workers, and management.
Responsible for the security of workstation and work area regarding the confidentiality of the data and the systems.
The position requires a 5c level access to Edfinancial' s information system.
All employees are expected to represent the company and its interests in a positive, professional manner inside and outside of the corporate environment.
Maintain a high-level of knowledge of all loan phases, from pre-loan thru pay-off, including ability to analyze complex and detailed information regarding customers invoice, payment, and loan status questions; maintain knowledge of federal and regulatory issues, and Edfinancial rules and regulations.
Maintain certifications for specialized training and complete annual refresher courses in each topic.
Based on company needs, employees may be crossed trained in specialty queues within the department as well as during peak times within other areas of the organization.
Remain up to date on system enhancements and changes to determine best way to assist borrowers.
Adhere to assigned schedule to assist with outbound calls, Inbound calls, incoming chats, emails, or a combination of skills.
Ensure that department goals and expectations are met on a daily and monthly basis.
Be proactive and discuss with management strategies to improve job performance.
Read the training materials and utilize resources provided by department and company.
Work overtime based on business and department needs.
Other duties deemed necessary.
Effective April 1st, 2025, our hours of operation will be as follows:
Monday - 8am - 11pm Est
Tuesday - Friday - 8am to 9pm Est
Saturday - 10am - 2pm Est
This position requires open availability, and schedules are assigned based on business need.
#ZR
Salary Description $17.75 per hour PLUS $4.93 Hourly Fringe Pay
CSR (Teller)
Call center representative job in South Pittsburg, TN
As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly welcome each one of them with an inviting smile while serving their transaction needs and having meaningful conversations to identify any additional opportunities to fulfill their full financial needs.
Job Duties and Primary Responsibilities:
CSR responsibilities include, but are not limited to the following:
* Represent Builtwell Bank with integrity inside the branch and in the community, and ethically work within established policies and procedures while delivering world class, second to none customer service.
* Run an inside or drive-through teller window by providing paying and receiving transaction services to customers with accuracy, efficiency, professionalism , and personality in a fast paced environment.
* Demonstrate knowledge of available products and services in order to answer customer inquiries.
* Balance cash items, teller over/short report, and other negotiable financial items while adhering to all branch cash control policies and procedures.
* Answer the telephone in a friendly and professional manner with a positive attitude of helping the customer.
* Demonstrate exceptional teamwork to ensure branch team goals and individual goals are exceeded.
Required Qualifications
* High school diploma or GED
Skills and Competencies
* Basic computer skills
* Excellent communication skills
* Stellar customer service skills
* Ability to work with money transactions with high degree of accuracy
* Ability to stand for extended periods of time and lift up to 25 pounds in coin or currency
* Ability to learn and follow financial center operation and security procedures.
Customer Service Representative
Call center representative job in Chattanooga, TN
Our Mission
Legacybox helps families reconnect with the most meaningful moments of their lives by digitizing and preserving their recorded memories. Every photo, film reel, and tape we process is a piece of someone's personal history and a link between generations. We make these memories accessible and shareable for the future, and we give our customers peace of mind knowing their stories will endure.
About the Role
As a Customer Service Representative, you will be one of the first voices and faces of Legacybox. Your work directly shapes how customers feel about trusting us with their most treasured items. You will assist customers through phone, email, and live chat, and you will help guide them through their journey with warmth, clarity, and professionalism.
This is a role for someone who enjoys problem solving, supporting others, and creating great experiences at every touchpoint. You will respond to questions, troubleshoot order issues, and provide the steady reassurance that defines the Legacybox brand. You will work closely with the Customer Experience team to uphold high standards and contribute to a culture of empathy, care, and accuracy.
Job Type:
In Office, Full-Time
Pay:
Starting at $18.00 per hour
Shift Options:
Monday through Friday, 9:30 AM to 6:30 PM
Responsibilities
Customer Support
Answer customer inquiries through phone, email, and live chat with accuracy, clarity, and empathy.
Provide warm, human support that builds trust and strengthens customer relationships.
Navigate and master our order management system to manage customer accounts efficiently.
Handle customer concerns with patience and professionalism while offering solutions that reflect our standards of care.
Operational Excellence
Follow established SOPs to ensure consistent and high-quality service.
Stay aligned with CX team goals around response time, accuracy, and customer satisfaction.
Participate in ongoing training, skill development, and feedback cycles.
Support the broader CX team with additional tasks assigned by leadership.
Who You Are
Available to work in the office.
At least 18 years old.
Comfortable with computers, digital tools, and multitasking.
Positive, adaptable, reliable, and motivated by helping people.
Committed to accuracy and detail, with strong written and verbal communication skills.
Holds an associate degree or has at least one year of relevant work experience.
Able to pass a drug test and all state, federal, and criminal background checks.
Benefits
Competitive pay starting at $18.00 per hour.
Healthcare coverage that includes medical, dental, and vision plans.
Health Savings Account eligibility.
Short-term disability plan available after the 30-day waiting period.
Free 24/7 access to TextCare for medical support.
Retirement plan with employer match, available after six months for employees age 21 or older.
Paid time off, accrued bi-weekly.
Exciting incentive programs and performance bonus opportunities up to $700 during peak season.
Opportunities for growth and advancement within the Customer Experience team.
Work Environment
We take great pride in our Chattanooga facilities, including our downtown office and our newly renovated digitization plant where thousands of family memories are handled with care each day. This position is located on our Customer Experience floor inside the plant.
Who is Legacybox
Legacybox, originally known as Southtree, has helped more than one million families digitize and preserve their most meaningful home movies, photos, and film. Our company was founded on a commitment to restore and revalue what matters most. We pursue simple, thoughtful, and design-driven solutions that help people reconnect with the memories that shape their lives.
Legacybox is an Equal Opportunity Employer and complies with all Federal, State, and Local laws that prohibit discrimination in employment.
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