Call center representative jobs in Kingsburg, CA - 141 jobs
All
Call Center Representative
Customer Service Representative
Call Center Agent
Service Representative
Member Service Representative
Call Center Operator
Route Service Representative (4 Day Workweek)
Cintas Corporation 4.4
Call center representative job in Fresno, CA
Apply now
* Apply Now * Start applying with LinkedIn
Start
Please wait...
$34k-38k yearly est. 1d ago
Looking for a job?
Let Zippia find it for you.
Member Services Representative
Teksystems 4.4
Call center representative job in Parksdale, CA
*Job Title*: Member Services Representative *Hours*: Monday through Friday, 8:00 AM-5:00 PM ) Canoga Park/West Hills, CA
* Handles incoming calls and voicemails; gathers key information for callbacks (DOB, Name, Reason for the call, Callback number).
* Maintains or exceeds productivity standards with an average daily call volume of 65-70 calls and matching documentation.
* Accurately takes messages and enters information into spreadsheets; proficiently uses Excel and Word.
* Prioritizes speed and accuracy while updating and tracking data in spreadsheets.
* Escalates complex or urgent issues to leadership per guidelines.
* Manages bandwidth and contributes to service-level improvements, including reducing Average Time to Answer toward a 30-second goal (currently ~2 minutes).
* All additional duties as directed by management.
*Education and/or Experience:*
* Minimum two (2) years of customer service or callcenter experience (medical/healthcare experience not required).
* High School Diploma or equivalent is required.
* Bilingual is a plus; open to both bilingual and non-bilingual candidates.
* Ability to deal responsibly with matters of a confidential nature.
* Ability to multi-task and meet deadlines in a high-stress environment.
* Must have excellent communication skills, both verbal and written.
* Ability to read, write and understand the English language.
* Pleasant telephone manner as well as telephone etiquette.
* Proficient in MS Office programs (i.e., Word, Excel, Outlook).
* Knowledge of computers, faxes, printers and all other office equipment.
* Self-starter, willing to take on multiple tasks.
* Typing 45 WPM with accuracy.
* Ability to communicate effectively orally and in writing, answering and resolving a minimum of 65-70 calls per day with matching documentation.
* Strong organizational skills with emphasis on prioritizing and attention to details.
*Job Type & Location*
This is a Contract position based out of Canoga Park, CA 91305.
*Pay and Benefits*The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Canoga Park,CA 91305.
*Application Deadline*This position is anticipated to close on Jan 21, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$21-21 hourly 7d ago
Customer Service Representative, Housing Customer Service Center
Usc 4.3
Call center representative job in Parksdale, CA
Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.
USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in
Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion
.
USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students' wellbeing is the reason that we are here and we share the same vision and excellence that they do.
We are seeking a Customer Services Representative to join our rapidly growing team.
The Opportunity:
The Customer Services Representative will be the first point of contact for our students, faculty, staff, parents, and guests. As a member of the Housing team, you will take pride in providing the best customer service and maintaining the University's high standards for excellence. Our team keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today!
The Accountabilities:
Provides customer service to students, faculty, staff and extremal customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer lo other staff members. Maintains friendly, helpful demeanor.
Provides information regarding policies and procedures, terms and programs relating to service area for students, parents, faculty, administrators, staff, and outside customers.
Identifies and prioritizes problems and issues related to service area. Performs research, offers solutions, options and strategies. Refers to appropriate person or department as needed, and/or arranges for service. Gathers data as necessary for related offices such as Financial Aid, Admissions, Student Conduct and student issues using the University Information Systems. Tracks problem status until resolution is achieved. Maintains close contact with customer to give updates on progress toward resolution of issue or service request.
Uses information systems to input date, maintains databases, performs research for projects or issues, generates reports, etc.
Studies and maintains currency with all applicable policies and procedures, contracts and related legal issues.
Interprets terms and conditions of contracts, authorizes change/exceptions to contract terms, generates contracts for forms for distribution.
Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. Maintains quality/quantity standards. Verifies contracts or forms for completeness and accuracy of information. Updates and maintains all necessary records and/or logs.
Represents department to students, parents, faculty, administrators, staff and other outside customers. May act as representative for department at internal committee meetings such as Customer Service Planning Group. Makes formal presentations as assigned.
Trains schedules, assigns and prioritizes workloads. Interprets operating policies and procedures. Ensures timely completion of department's work. May lead student workers.
Notifies appropriate personnel in the event of an emergency. Maintains complete and accurate records of all student-or staff-related safety incidents.
Provides services including processing and delivery of mail and packages, e.g. UPS, Federal Express, Airborne, and U.S. Post Office. Receives key deposits and issues keys and/or maintains and balances a cash drawer on a daily basis. Assists in set up and scheduling of special events/promotions and equipment rental. Responsible for 24-hour pager coverage during holidays and weekends.
Composes memos and letters based on knowledge of departmental and University policies and procedures. Compiles statistical reports and studies as requested.
Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
The Qualifiers:
Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience.
Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience.
Minimum Field of Expertise: Customer Service.
Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.
What We Prefer:
Preferred Education: Bachelor's Degree.
Preferred Experience: 2 years.
Preferred Field of Expertise: Student counseling, customer service.
The Trojan Family Rewards:
We pride ourselves in creating the
BEST USC EXPERIENCE
, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information, please visit benefits.usc.edu.
This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!
As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.
USC has great minds that transform the world with their talents and research. Will you be one? Join us!
FIGHT ON!
The hourly rate range for this position is $18.86 - $20.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience.
Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience.
Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.
USC is a smoke-free environment
USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.
USC will con
sider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Read USC's Clery Act Annual Security Report
Affirmative Action and Equal Opportunity Plan
Pay Transparency Non-Discrimination
USC is an E-Verify Employer
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************
$18.9-20 hourly Auto-Apply 60d+ ago
Call Center Representative
Lee's Air, Plumbing, & Heating
Call center representative job in Fresno, CA
We are seeking a motivated and results-driven Customer Service & Sales Representative to join our Contact Center team. This role involves handling a high volume of inbound and outbound calls, converting leads to booked appointments, and upselling services while delivering an exceptional customer experience. The ideal candidate is persuasive, energetic, and thrives in a performance-driven environment.
Key Responsibilities
Answer inbound calls, actively listening to customer needs while identifying opportunities to book services or recommend additional solutions.
Make outbound calls to follow up on unsold estimates, service reminders, and promotional offers.
Convert inquiries into scheduled appointments, ensuring customers choose the same day booking slots or earliest availability when possible.
Confidently present company products, services, and maintenance programs to drive sales and customer loyalty.
Overcome objections and provide solutions that align with customer needs.
Document all customer interactions and sales activity accurately in the CRM system.
Meet and exceed individual and team sales goals (appointments booked, close rate, revenue contribution, etc.).
Stay updated on promotions, pricing, and industry knowledge to effectively communicate value to customers.
Collaborate with dispatchers, technicians, and other departments to maximize service opportunities.
Adhere to callcenter protocols while maintaining a persuasive and customer-first approach.
Requirements
High school diploma or equivalent (bachelor's degree preferred).
Prior experience in a sales or callcenter environment strongly preferred.
Excellent communication and persuasion skills with the ability to influence customer decisions.
Strong problem-solving and objection-handling abilities.
Comfortable working with performance metrics and sales targets.
Proficiency with computers, CRM systems, and callcenter software.
Ability to thrive in a fast-paced, high-energy environment.
Flexibility to work evenings, weekends, and holidays if required.
Preferred Skills
Bilingual (Spanish/English preferred but not required).
Experience in HVAC, Plumbing, or Home Services industry sales is a strong plus.
Familiarity with Service Titan, Dialpad, Microsoft Office, and Slack.
$31k-41k yearly est. Auto-Apply 4d ago
Call Center Agent
Milan Institute 3.4
Call center representative job in Visalia, CA
Job DescriptionDescription:
We are seeking a motivated and customer-focused CallCenter Agent to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve complaints, and provide excellent service. This role requires strong communication skills, problem-solving abilities, and the ability to work in a fast-paced environment.
Answer incoming calls and respond to customer inquiries professionally.
Make outbound calls to follow up with customers, confirm appointments, or provide updates.
Provide accurate information regarding products, services, and company policies.
Resolve customer complaints efficiently and escalate complex issues when necessary.
Maintain a high level of customer satisfaction through positive interactions.
Update customer records and document call details in the system.
Meet or exceed key performance metrics such as call handling time and customer satisfaction scores.
Follow company guidelines and standard operating procedures.
Requirements:
Associates Degree or equivalent required.
Previous experience in a callcenter or customer service role preferred.
Excellent verbal and written communication skills.
Ability to handle a high volume of calls efficiently.
Strong problem-solving and active listening skills.
Familiarity with CRM software and basic computer proficiency.
Ability to work in shifts, including weekends and holidays if required.
Patience, empathy, and a customer-first attitude.
This is an exciting opportunity for the right candidate as we offer a competitive salary and room for growth.
If you're interested, Apply Now!
Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics.
$29k-38k yearly est. 17d ago
Call Center Representative
Description ACHC
Call center representative job in Lemoore, CA
ACHC is a Federally Qualified Health Center and has licensed primary care clinics. We provide Family Medicine and Dental Care, with additional specialists in Behavioral Health, Chiropractic, Internal Medicine, Neurology, Pediatrics, Podiatry and Optometry. ACHC Clinics are located across Fresno, Kings and Tulare counties.
SUMMARY
The initial point of contact into the health center. Handles all incoming calls and makes outbound calls to patients and the public in a kind and professional manner.
RESONSIBLITIES
Answers questions and offers non-medical guidance via the telephone or computer with individuals on a continual basis.
Schedules appointments.
Exchanges pertinent and non-routine information with patients and medical office.
Maintains documentation of calls.
Collaborates with the medical front office to assist in improving patient experience.
Supports the delivery of quality patient care through providing timely and accurate information exchange.
Provides resources as appropriate to assist patients.
Qualifications
JOB QUALIFICATIONS
Ability to always demonstrate the highest level of performance and behavior standards.
Excellent customer service skills.
The ability to effectively and respectfully handle dissatisfied patients.
Demonstrated attention to detail.
Ability to multi-task and be flexible.
Demonstrated ability to exercise sound judgement and decision making.
Ability to be a team player; support and assist team members.
Ability to communicate clearly.
Ability to plan and be organized.
Ability to work well under pressure and take initiative.
Ability to maintain confidentiality of patient information and company records.
Ability to exhibit good interpersonal communications skills.
Professional appearance.
Ability to convey a positive and professional image to the public and patients.
Demonstrated proficiency in various PC applications, including E-mail, Internet and Microsoft products.
Demonstrated ability to learn EHR and follow instructions in that system.
EDUCATION & EXPERIENCE
High school graduate or its equivalent.
Preferred experience in medical front office procedures and processes.
Preferred knowledge of medical terminology.
Bilingual in English/Spanish required.
Prior experience working with underserved populations preferred.
PHYSICAL REQUIREMENTS
Hearing: Adequate to perform job duties in person and over the telephone.
Speaking: Must be able to communicate clearly with patients in person and over the telephone.
Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Cognitive: Aptitude to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision making, problem-solving, and comprehending.
Other: Requires occasional lifting and carrying items weighing up to 20 pounds unassisted. Requires frequent bending, reaching, and repetitive hand movements (specifically keyboarding and writing), standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular work shift.
BENEFITS
403(B)
403(B) matching
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Holidays
Vacation Pay
Sick Pay
EEO STATEMENT
Aria Community Health Center is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Aria Community Health Center participates in E-Verify.
$31k-41k yearly est. 7d ago
Customer Service Representative
The Sun-Maid 4.2
Call center representative job in Fresno, CA
The Customer Service Representative (CSR) is a full-time role responsible for managing Ingredient and Export Customers. This individual will demonstrate exceptional commitment to their accounts as they interact with internal and external partners, in alignment with our commitment to ensure exceptional service. Must be an open communicator, collaborator, and self-starter.
Sun-Maid is a world leader for Raisins and dried fruit sales around the world. Sun-Maid is a Grower Cooperative that was founded in 1912 and still running strong 114 years later. Our products can be found in every major grocery store in the USA and Canada, and we export to over 50 countries. Our business is based on our grocery retails items, and as an ingredient supplier to some of the world's largest food manufacturers.
The ideal candidate will embrace our progressive culture, which emphasizes growth, innovation, and collaboration. Sun-Maid fosters a positive work environment through team-building activities and company-sponsored events. As one of the premier employers in the Central Valley, we are committed to expanding our team with individuals who share our values.
Essential Job Duties:
• Primary duty is to manage customer transactions including sales orders, logistics and correspondence.
• CSR is the primary contact point for day-to-day transactions, both internal & external.
• Communications with customers, brokers, Sun-Maid Sales, Shipping and others is a daily responsibility.
Customer management involves the following duties:
Set up new Customers as needed
Enter and manage customer orders daily
Oversee Customer contracts
Manage Export bookings & customs paperwork
Manage Customer promotions, promotional claims & disputes
Obtain and process credit/deduction documentation from Brokers or Customers.
Manage broker activities, including processing payments, adjustments and managing deductions
Ensure pricing on orders is correct and price lists are maintained
Coordinate customer requested returns
Prepare/review Customer Export documents including bank drafts, certs of production, organic certificates and quality documents
Sun-Maid internal collaboration involves the following duties:
Coordinate with Operations for production scheduling of customer specific items to meet demand
Notify supervisors and sales teams of Customer issues and assist in resolution.
Request freight pricing, coordinate shipment scheduling and freight payment processing with the Transportation team.
Work with Demand Management & Whse Reconciliation to help manage inventory at our forward warehouses.
Assist Accounts Receivable with short payments or overdue invoices.
Ability to handle one's own workload while providing back-up to other team members as needed
Ancillary Job Duties:
• Support implementation of new business solutions and/or procedures to improve accuracy and efficiency.
• Perform additional duties, as needed, by the company.
Requirements
Education and Experience:
Minimum AA degree preferred but not required.
Minimum 2 years of customer service experience preferred, ideally in a manufacturing environment.
Proficiency in Microsoft Excel, Word and PowerPoint.
Strong problem-solving skills, organizational ability, and sound business judgment.
Excellent communication skills (written and verbal).
Excellent math skills and accounting skills recommended.
Ability to manage multiple tasks simultaneously.
Collaborative team player with a positive attitude and strong work ethic.
Salary Description $22-$26/hr
$22-26 hourly 2d ago
Customer Service Rep(08553)
Domino's Franchise
Call center representative job in Dinuba, CA
Job DescriptionABOUT THE JOB - As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers.
-As a CSR you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours.
-As a CSR you will be required to:
Uphold Domino's standards of grooming, uniform, and appearance.
Answer Phone calls
Customer Service, interact with customers (Smile)
Promote pizza products and specials
Collect cash and credit card payments
Memorize procedures and recipes
Exhibit a sense of URGENCY when answering phones or helping carryout customers
Clean, sweep, mop, lift to 20 pounds, climb ladders
Operating pizza oven, and properly boxing products for delivery or carryout
Contribute to and promote an atmosphere of teamwork, energy, and fun.
$32k-41k yearly est. 7d ago
Customer Service Representative
Chevron Stations
Call center representative job in Kettleman City, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1545
Station Address: 27513 Ward Ave. Kettleman City, CA 93239
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
Full-time & Part-time shifts available
Direct Deposit with competitive weekly pay
Health & Wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles
Management Bonus Program
Loyalty Service time Program
Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
$18-19 hourly Auto-Apply 60d+ ago
Call center agent
Global Channel Management
Call center representative job in Fresno, CA
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Trainees will be full time for 3 weeks for training then
revert to Part time until the end of the temp assignment. We do offer
more hours as business needs dictate and space is available. Callcenter
is open M-F until 7pm. Training will be 830-5pm (3 wks) then their
shift will be 130-7pm M-F
Callcenter 1 year Customer Service, can be retail or fast food. Must have PC skills and be able to mutli-task.
Callcenter requires:
Must also be bilingual in any of the following languages:
Cantonese
Mandarin
Tagalog
Korean
Japanese
Vietnamese
GED or equivalent
Additional Information
$14hr
4 months
$14 hourly 10h ago
Customer Service Representative
Norma Group 4.2
Call center representative job in Visalia, CA
As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Customer Service Representative
Visalia, Ca
Overview and Scope:
The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives.
Specific Job Responsibilities and Accountabilities:
* Sales and Growth
* Identify upsell and add-on product opportunities by asking probing questions to identify product need.
* Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation.
* Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data.
* Coordinate, expedite and track critical orders through delivery with regular communication to the customer.
* Communication of product promotions to customers through outbound calls.
* Record complete and accurate information on job leads through inbound calls.
* Sales region main point of contact for general customer service requests.
* Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members.
* Other
* Support ISR and ISA in providing written job quotes as needed
* Support ISR and ISA in logging information in the Salesforce as needed
* Answer inbound calls in a timely and professional manner; meeting customers expectations.
* Regional point of contact for distributors and sales representatives
* Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense
* Support ISR with Salesforce input and other administrative activities related to closing of sales as needed
* Generate and processing of profoma invoices
* Other projects and assignments as designated by Supervisor
* Keep department manager informed of successes, key information and roadblocks.
Competencies and Skills Required:
* Demonstrate exceptional interpersonal communication and relationship building techniques.
* Have the ability to work in a diverse and dynamic team environment.
* Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external.
* Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution.
* Solid aptitude for learning new tools, processes and techniques.
* Exceptional verbal and written communication skills.
* Strong organization skills.
Minimum Qualifications
* Demonstration of the competencies and skills listed above.
* Two or more years of experience in a customer service, sales or callcenter environment with increasing responsibility.
* NDS product and business knowledge or experience in a similar industry.
* Working knowledge of Syspro or similar ERP system.
* Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint).
* Ability to effectively work cross functionally.
Desired Qualifications
* Bachelor Degree
* Irrigation or plumbing product design or installation knowledge
NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team!
NDS, Inc.,
851 N Harvard,
Lindsay CA 93247
**********************
$31k-37k yearly est. 60d+ ago
Customer Service Representative
Daiohs U
Call center representative job in Fresno, CA
At First Choice Coffee Services, we're on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms.
We're currently seeking a Customer Service Representative to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we'd love to hear from you.
Why Join Us?
Be part of a trusted, established company
Enjoy a supportive, team-oriented work culture
Take pride in helping businesses stay fueled and focused
Bring your drive, reliability, and commitment to excellence-and let's brew success together!
What you'll be doing - The Role:
Processes incoming calls and emails, including customer orders submitted by telephone, email, and fax.
Relays all customers concerns and requests related to products, services, and equipment to the appropriate Daiohs team members, in a timely fashion.
Generates daily manifests for Route Drivers and Service Technicians using the Company's specialized computer software.
Checks in with Route Drivers at the end of the workday and reconciles all customer funds received during deliveries.
Dispatches Service Technicians to respond to repair calls and coordinates service installations.
Makes regular calls to accounts with outstanding balances and assists in maintaining accounts receivable over 60 days and attrition at five percent or less.
Processes and applies payments to customer accounts
Communicates sales leads to appropriate branch personnel.
Provides backup support with daily sales reports, bank accounts, and month-end processes in supervisor's absence.
Keeps records of customer interactions, processes customer accounts, and files documents.
Develops and demonstrates thorough knowledge of the Company's products, services, and pricing structure.
Solicits sales from customers during promotions.
What's in it for me? - The Benefits
Starting hourly rate of $17.00 - $22.00
401(k) and company matching
Medical, Dental and Vision Insurance
Employee Assistance Program
Flexible Spending Account
Life insurance
Paid vacation and sick time
9 paid holidays
Requirements
What you'll bring - The Person:
High school diploma or equivalent
Past experience preferred
Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone's legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
$17-22 hourly 58d ago
Customer Service Representative (Insurance)
Hire Up Staffing Services
Call center representative job in Fresno, CA
Customer Service Representative - Insurance Agency Pay: Up to $22/hr or more depending on experience Schedule: Monday-Friday, 9am-5pm (35-hour work week) A well-established insurance agency is looking for a dependable and upbeat Customer Service Representative to support daily operations and help the team grow. If you enjoy working with people, staying organized, and handling a variety of service tasks, this could be a great fit.
What You'll Do:
• Provide timely and friendly support to policyholders
• Answer questions about coverage, billing, policy changes, eligibility, and payments
• Process updates, forms, endorsements, and client information
• Maintain accurate records through the agency management system
• Assist with outreach to current clients and prospects for appointments
• Help the team meet service and marketing goals
• Take on additional tasks as needed to support the office
Requirements:
• Active Property & Casualty License - required
• Strong communication skills (written and verbal)
• Ability to work independently and make sound decisions
• Strong attention to detail and follow-through
• Comfortable managing multiple priorities
• Proven reliability and professionalism
Preferred Skills:
• Customer service experience
• Familiarity with personal lines insurance
• General computer proficiency
Training & Onboarding Includes:
• Office and system training
• Phone/service skills development
• Claims process overview
• Licensing study time (if needed)
• Background check
If you enjoy helping people and want to be part of a supportive, motivated team, we'd love to connect with you. Apply today!
$22 hourly 39d ago
Customer Service Representative - Bilingual (English/Spanish)
Apoyo Financiero
Call center representative job in Fresno, CA
Apoyo Financiero is a fast-growing specialty lender serving underbanked communities across California. We have served over 30,000 clients, funded more than $300 million in loans, and operate through 26+ offices with 140+ employees.
Our mission is to improve the lives of our clients, employees, and the communities we serve by providing access to fair credit and a pathway into the formal financial economy.
Our success is driven by our people. We are committed to fostering professional growth through training, clear internal career pathways, and opportunities for advancement. 98% of our leadership roles are filled internally, reflecting our long-term investment in our team members.
Apoyo Financiero operates within one of the most highly regulated financial and labor environments in the United States-California. We are subject to oversight by federal and state regulatory agencies, including the California Department of Financial Protection and Innovation (DFPI), reinforcing our commitment to transparency, accountability, and responsible business practices.
We are also a certified Community Development Financial Institution (CDFI)-one of only 117 CDFIs in California-a designation that recognizes our commitment to responsibly serving the underbanked Hispanic community through fair, transparent, and ethical lending practices.
In addition, we maintain strong Wage and Hour compliance standards, supported by company-wide training, clear timekeeping practices, and ongoing education aligned with California labor regulations. We believe fair pay and respect for employees' time are fundamental to a healthy and respectful workplace.
Employees at Apoyo Financiero can expect a professional environment built on integrity, accountability, teamwork, and respect-where doing things the right way is part of who we are.
THE OPPORTUNITY We are seeking success driven customer service team players. If you have a passion for financial and lending services and working with the public, we would like to offer you the needed training for your professional growth in the lending industry. Our goals are achievable and we'll give you all of the training required to know what to do. We work hard but have fun, so if you're resilient, a self-starter and able to build rapport, we'd love to hear from you.
This is not a remote offer position.
Your role:
Meet the company sales goals by making our company known, sell our products and get prospects in influence of the Branch.
Customize financial solutions that meet clients needs and financial goals.
Appropriately apply all available collection procedures and payment alternatives to minimize delinquency and credit losses.
Qualifications
GENERAL REQUIREMENTS (Our ideal candidate)
Experience in sales and collections preferred. Minimum 1 year of customer service experience, (Retail, Sales, Financial Services).
Service-oriented and able to resolve customer grievances.
Strong phone presence and experience dialing multiple calls per day
Bilingual (English/Spanish).
Numeric data skills and accuracy with computer (typing speed 40 wpm minimum).
Self-motivated and a strong desire for professional growth
Open to receive constant feedback and willing to become an expert on credit business.
High School diploma or College preferred.
BENEFITS
The base hourly rate for this position is $19.00 - $20.00.
The hourly range is specific to the location of this job posting, and according to education level and experience level.
Medical benefits.
401(K) Retirement plan.
Generous PTO
paid holidays
paid sick days
paid bereavement days for direct family members
paid vacation days
An inspiring career path that will benefit you, your family and your community.
Growth and training career opportunities into leadership roles.
$350 Employee Referral Bonus
POSITION
Non Exempt Positions.
Two days off per week including Sundays.
This is not a remote position offer
We are an Equal Opportunity Employer
Apoyo Financiero participates in the Internet-based employment eligibility verification system E-Verify operated by the U.S. Citizenship and Immigration Services.
We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
$19-20 hourly 7d ago
Customer Service Representative (Order Processing Specialist)
Vie Del
Call center representative job in Fresno, CA
Vie-Del is a major producer of concentrates from grapes and other fruits, brandy, spirits, and wines. We are currently seeking talented candidates to join the Vie-Del Family. We offer a competitive salary and excellent benefits package in an employee-friendly and rewarding environment.
SUMMARY: The Order Processing Specialist under limited supervision from the Lead Customer Service Manager will plan, organize, and direct the activities required to receive, schedule, coordinate, and process customer orders for products via phone, email, or direct contact by performing the following duties.
DUTIES:
1. Cover Customer Service Department phone lines to write phone orders, answer customer inquiries, record complaints and sell additional products that may meet customers' needs
2. Edit orders received by fax, mail or email for product name, price, nomenclature, terms, conditions and link to any agreement with any existing contracts. Compared to previous orders shipped to that particular customer
3. Input order onto the Telephone Order Pad and enter data into the computer.
4. Submit shipping instructions, release empty rail cars and file claims with the railroad online
5. Keep appropriate personnel, including the company President, advised of customer orders, complaints, product requests and other relevant information, via computer reports, memos and verbal contact, when necessary
6. Keep customer advised of shipping date, anticipated delays, and any additional information needed by customer.
7. Plan and direct the activity involved in the movement of inbound and outbound freight
8. Negotiate and receive freight quotes and ensure timely delivery and receipt of goods
9. Approve incoming freight bills and all UPS and Fed-Ex charges for customers and/or employees
10. Review account receivable and customer payment history to:
a) Ensure product is not shipped to customers with overdue accounts, without company President's approval
b) Verify that payment terms offered to customer remain appropriate
c) Contact past due accounts for payment status
d) Deduct incoming payments on weekly Accounts Receivable report.
11. Confer with production, sales, shipping, warehousing, or common carrier personnel to schedule and expedite shipments or trace missing or delayed shipments, including:
a) Recommending type of packaging or labeling needed for order
b) Follow up on orders to ensure delivery by specified dates.
c) Process all necessary documentation for export shipments, ensuring a smooth flow of goods through customs
12. Prepare sales invoice computing price and shipping charge, prepare additional forms required by customer, such as Certificates of Analysis (COA) or Country of Origin and email all required documentation to customer
13. Receive and research customer complaints
14. Prepare shipping orders, bills of lading, etc. and route order to shipping department. Prepare
Export papers & email to customers, Customs and carrier
15. Prepare sample request and forwards to lab for shipping. Contact customer for sample approval.
Notify Quality Control, Shipping and Production Departments when approved
12/11/2020 Page 2 of 3
16. Maintain files of order documentation, invoices, freight rates, correspondence, etc.
17. Compile statistics and prepare various reports as directed by management
18. Verify carrier has current Certificates of Insurance on record naming Vie-Del Company as additional insured
19. Perform all other duties associated with Customer Service
20. Log shipments off customer contracts
21. Prepare daily and weekly inventory, daily shipping schedules.
ADDITIONAL DUTIES:
1. Perform other duties which may be assigned by the President.
2. The company reserves the right at any time, with or without notice, to change this job description, reassign or transfer the employee to another position, or alter or assign additional job responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Requires excellent verbal and written communication skills, as well as excellent organizational skills. Ability to type and enter on a personal computer, 10-key by touch. Experience with Windows, Microsoft Word, and Excel is preferred.
1. Education and Experience
High School diploma or GED. AA Degree or equivalent preferred and/or two years related experience. Proficiency using Microsoft Word, Excel, and other computer applications is desirable.
2. English Language Skills
Ability to read, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees of an organization. Ability to effectively present information, both verbally and in writing.
3. Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra and geometry.
4. Reasoning Ability
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions.
5. Other Requirements
Intermediate or higher level of experience with word processing and spreadsheet applications. Intermediate or higher level of experience with Internet search engines. Typing speed of 40 words per minute or more and ten-key by touch.
$32k-41k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Quipt Home Medical
Call center representative job in Fresno, CA
Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Customer Service Representative
Position Reports To
Branch Manager/CSR Director
Position Summary
As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts us either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints.
Let's start with what's important to you. The Benefits.....
* Medical Insurance- multiple plans to choose from
* Dental & Vision Insurance
* Short Term Disability & Long Term Disability Options
* Life Insurance
* Generous PTO plan
* Paid Holidays
* 401K
* 401K match
* Competitive Pay
Essential Responsibilities:
Have a comprehensive understanding of the following:
* All products we carry
* Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs
* Basic Brightree Functions
* Proper Intake Procedures
* Insurance Verification and Eligibility
* CMN Requirements and Prior Authorizations
* Documentation Requirements of the Equipment
* Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade)
* Difference Between Verbal, Written and WOPD orders
* Complaint Resolution Procedures
* Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number.
* Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them.
* Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence.
* Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility.
* Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians.
* Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel.
* Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs.
* Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy.
* Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure.
* Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database.
* Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed.
* Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner.
* All patient files and information are maintained and current at all times.
* Participates in company training programs
* Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders.
* Timely filing of all necessary paperwork into patient charts.
* Assist in working various computer reports for quality assurance.
* Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists.
* Strict adherence to all company policies and procedures.
* Performs schedules hours, staggered shifts in accordance to the needs of the company.
* Perform all above duties in other company locations when required.
* May perform other duties not specifically listed in this position description as assigned by supervisor.
* Continually strive to develop your knowledge and skills in all areas of your job.
Requirements
Position Qualifications
* High School Diploma or equivalent
* Previous experience in a Clerical or Customer Service environment
* Knowledge of Microsoft Office (Word, Excel) etc.
* Proficient general office skills (typing, computer, fax, filing, multiple phone line)
* Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred
Continuing Education
As designated by management to include company in services and off-site training programs as appropriate to industry and position.
FLSA Status
Non-Exempt
Licenses, etc.
None
$32k-41k yearly est. 11d ago
Front Office/Customer Service Representative
Closets By Design Fresno 4.1
Call center representative job in Fresno, CA
Job DescriptionWe are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.
Benefits
Listed pay of $k includes base pay.
Paid training and ongoing professional development
Paid holidays and paid time off.
Retirement benefits.
Open door policy with your manager.
Responsibilities
Answer and direct incoming phone calls and be responsible for booking appointments.
Manage designers appointment calendars in CRM.
Greet visitors and assist with office support needs.
Deliver administrative support for office staff, sales team, and production/installation department.
Complete general office duties with strong verbal and written communication skills.
Requirements
No degree is needed. We are looking for candidates with office experience.
Proficient in Microsoft Office.
Excellent phone etiquette.
Strong personal organizational skills.
Strong work ethic.
Strong verbal and written communication skills.
Customer oriented, friendly and enthusiastic.
Closets by Design - Overview
Closets by Design is a nationally recognized leader in home organizing systems.
We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.
Closets by Design - Our Values
Serve Others
Be a Problem Solver
Trust the Process
We respond to all candidates within 24 hours and complete hiring in 7 days.
$31k-39k yearly est. 19d ago
Call Center Operator FT
Table Mountain Casino Resort 4.1
Call center representative job in Friant, CA
Under general direction from the CallCenter Operator, accepts incoming calls to the casino in a prompt, courteous, and professional manner; provides information to the caller or directs the call to the appropriate destination.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
Follow AAA 4 Diamond standards on phone etiquette.
Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
Takes and delivers messages or transfers call to voice mail when appropriate personnel are unavailable.
Provides information regarding hours, events and promotions to the general public.
Maintains an accurate call log.
Projects a friendly and professional image to the customer.
Maintains files of correspondence, records and other materials with minimal supervision.
Maintains and operates office machines, equipment, and computers. Performs or coordinates general maintenance and repair.
Maintains inventory of office supplies including applications and other employment forms.
Receives, sorts, logs, and routes mail.
Attends and participates in regularly scheduled staff meetings.
Maintains confidentiality of all privileged information.
Contributes to a team effort and accomplishes related results as required.
Answers all telephones in a knowledgeable and professional manner.
Page guests over Public Announcement system when requested.
Process all reservation requests, changes, and cancellations.
Relay required vehicle and department information over radio.
Assist all departments with general clerical tasks.
Maintain complete knowledge of all TMCR facilities and services.
Provide a professional level of guest service to both internal and external guests.
Utilize professional discretion and judgment with regard to company information.
Maintain a high level of confidentiality.
Ability to work a flexible schedule (available for morning, mid, evening, and night shifts, weekends/holidays as required.
· Follows applicable TMCR company policies and procedures including Hotel Operation policies and procedures.
Performs other duties as required.
Direct Reports: CallCenter Operators.
Access to Sensitive Areas: Hotel storage areas, email access and all sensitive areas when accompanied with authorization.
Signatory Authority: All related CallCenter forms and related forms with the authorization of Hotel Management.
Minimum Qualifications:
High School Diploma or equivalent required, unless waived by Human Resources Management. Previous experience with multiple phone lines and 2-way radio preferred. Previous hospitality (casino, hotel, reservations, front desk, or guest service) experience preferred. Must be computer literate and possess a friendly demeanor. Must be computer literate and possess a friendly demeanor. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.
Knowledge, Skills and Abilities:
Knowledge of proper spelling, grammar, punctuation, and basic arithmetic.
Skill in operating a multi-telephone line system.
Ability to operate various word-processing, spreadsheets, and database software programs in a Windows environment, specifically Word, Excel, Access and PowerPoint.
Ability to communicate effectively, both verbally and in writing.
Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
Ability to maintain confidentiality.
Ability to establish and maintain professional relationships with co-workers at all levels.
Ability to work independently and meet strict time lines.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to stand, walk, sit, use hand to finger, handle or feel objects, tools or controls, and reach with hands and arms. The employee frequently lifts and/or moves up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, color vision, and the ability to adjust focus.
Work Environment:
While performing the duties of this position, the work environment is noisy and employee will work indoors and occasionally outdoors (exposed to weather conditions). Additionally, the employee will be exposed to cigarette smoke.
Must be able to work Nights, Weekends, and Holidays
$34k-43k yearly est. 15d ago
Customer Service Representative
Fiesta Auto Insurance 3.5
Call center representative job in Avenal, CA
Immediate Hiring at Fiesta Auto Insurance: Customer Service Representative
Are you looking for a dynamic work environment where you can thrive and grow? Do you want to be part of a talented team that values your contributions? Do you want to be part of a winning team? If your answer is YES, then we have the perfect opportunity for you.
Fiesta Auto Insurance G&P is the #1 Franchisee nation-wide for Fiesta Auto Insurance. There is tremendous growth opportunity in our company as we continue to open more offices throughout California. Come and grow your career with us at Fiesta Auto Insurance G&P.
Fiesta Auto Insurance is a current leader in providing top-notch Insurance, Tax Preparation, and Registration services. We are on the lookout for a highly skilled Customer Service Representative to join our fast-growing team. With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30 days. This is your chance to invest in yourself and start a rewarding career path with unlimited potential for growth and earnings!
Benefits:
Hourly pay +(plus) 10-15% commission on your insurance sales.
PAID TRAINING and direct deposit every Friday.
Opportunity for growth into Leadership Positions
Learn tax preparation and earn 10-17.5% commission on tax returns you prepare.
Full-time employment with Full-time hours at 35-45 hours every week
Earn commissions on DMV Registration Services.
Vacation pay and health insurance (we cover 65% of the premium).
100% free dental plan and low-cost vision options.
Requirements:
Self-motivated team player with a positive attitude and strong work ethic.
Willingness to obtain a Personal Lines Insurance Broker's License.
Determined and open-minded to learn about insurance and sales strategies.
Preferred: Bilingual (Spanish speaking) candidates are highly encouraged to apply.
Ability to work in a fast-paced office environment while being able to Multi-task to ensure our clients receive a WOW-LEVEL CUSTOMER EXPERIENCE.
Must have reliable transportation and be flexible to work at different nearby locations when needed
Availability: Monday-Friday 9 AM to 7 PM, Saturday 10 AM to 5 PM, Sunday 10 AM to 4 PM.
As you begin your journey with Fiesta Auto Insurance G&P as a Customer Service Agent you will quickly become an Insurance Agent with in 30 days of your first day. As an Insurance Agent we believe that GREAT SERVICE GO HAND IN HAND WITH SALES, you will be expected to provide and be able to give a WOW LEVEL CUSTOMER SERVICE TO ALL OUR CLIENTS.
Location: Avenal 745 Skyline Blvd, Avenal, CA 93204, USA
Apply Today! Join our enthusiastic team at Fiesta Auto Insurance G&P and kickstart your career in a supportive and rewarding environment!
Work schedule
8 hour shift
10 hour shift
Weekend availability
Holidays
Day shift
Overtime
Supplemental pay
Commission pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Referral program
Employee discount
Paid training
$31k-39k yearly est. 60d+ ago
Call center agent
Global Channel Management
Call center representative job in Fresno, CA
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Trainees will be full time for 3 weeks for training then
revert to Part time until the end of the temp assignment. We do offer
more hours as business needs dictate and space is available. Callcenter
is open M-F until 7pm. Training will be 830-5pm (3 wks) then their
shift will be 130-7pm M-F
Callcenter 1 year Customer Service, can be retail or fast food. Must have PC skills and be able to mutli-task.
Callcenter requires:
Must also be bilingual in any of the following languages:
Cantonese
Mandarin
Tagalog
Korean
Japanese
Vietnamese
GED or equivalent
Additional Information
$14hr
4 months
How much does a call center representative earn in Kingsburg, CA?
The average call center representative in Kingsburg, CA earns between $28,000 and $46,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in Kingsburg, CA