Vietnamese/Korean Bilingual Customer Support Representative
Call center representative job in Chesterfield, MO
Hi,
BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "*********************************".
Bilingual Korean/Vietnamese Customer Support Specialist
Location: Chesterfield, MO & Pittsburgh, PA
Responsibilities:
Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
Provide patient care to accurately support pharma programs and triage to appropriate teams when required
Strive to meet and exceed structured performance targets.
Document all call information and data discovery according to operating procedures
Utilize Knowledge Base materials as a foundation for resolving inquiries
Maintain confidentiality of patient and proprietary information
Develop a working knowledge of company related security and privacy practices.
Participate in continued education on product changes, new features and product launches
Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes
Requirements:
Bilingual Vietnamese required, with strong command of the English language
High school diploma or GED required, Bachelor's degree strongly preferred
Customer service or inbound call center experience required
Healthcare, pharmacy or other relevant industry experience strongly preferred
Strong verbal and written communication skills
Sound technical skills, analytical ability, good judgment, and strong operational focus
A passion for providing top-notch patient care
Ability to work with peers in a team effort and cross-functionally
Strong technical aptitude and ability to learn complex new software
Location/Hours:
Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm
Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm)
Scheduling flexibility, as your schedule may change over time according to business needs
Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017
Benefits
Medical, dental, and vision insurance plans that fit your needs
401(k) retirement plan
Paid time off, sick time & holidays
Paid parental/baby bonding leave
Daily meal stipend for onsite marketplace
Pre-tax transit benefits and free onsite parking
Customer Service Specialist
Call center representative job in OFallon, MO
VSM (Vereinigte Schmirgel-und Maschinen-Fabriken) was established in 1864 as a leading manufacturer of coated abrasives for the industrial processing of metal and wood-based materials. Headquartered in Hannover, Germany the company has grown to approximately 8000 employees worldwide, with approximately $150 million in sales. With over 10 international subsidiaries, VSM Abrasives Corporation is responsible for the United States market.
VSM Abrasives Corporation, a leading manufacturer of coated abrasives located in O'Fallon, MO has an immediate opportunity in our Customer Service department.
Customer Solutions Specialist
Essential Duties and Responsibilities: Others may be assigned as needed.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Respond promptly to customer inquiries.
Retain product knowledge to answer questions quickly.
Maintain records of customer interactions, transactions, comments, and complaints.
Provide customers and sales team with quotes.
Acknowledge and resolve customer complaints promptly; communicate and coordinate with colleagues as necessary to resolve issues and answer product questions.
Build sustainable relationships of trust through open and interactive communication.
Assist with placement of orders, refunds, or exchanges.
Qualifications:
Associate's degree in business.
Proficient in Microsoft Office Programs.
Advance skills in excel.
Proven customer support experience or experience as a Customer Service Representative.
Manufacturing experience is a plus.
Ability to remain calm under pressure or if a customer is upset.
Must be able to communicate in a professional manner.
Help with expediting sample orders to customers.
Ability to manage a high volume of written communication.
Ability to multi-task, prioritize and manage time effectively.
Strong phone communication skills with active listening.
Willingness to learn and support the team.
Must be able to do basic math skills.
What we can offer you: competitive wages, a great working environment, and full spectrum excellent benefits.
Find out why VSM is an employer of choice. Visit our website and apply online at:
***********************************
or email your resume to:
*******************************
.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Customer Service Representative
Call center representative job in Saint Louis, MO
Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package.
We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service.
Responsibilities
Full-time Position - comes with full Benefits Package + Incentives
Aptitude to multi task and have a highly self-disciplined work ethic
Must be highly organized, focused, and motivated to work in our "St. Louis" office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs.
Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant.
Require individual to be an excellent communicator.
Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow.
Work in a collaborative environment where we learn and apply as a team.
Qualifications and Compensation
EXPERIENCE & EDUCATION
Some College Preferred or Experience with Administrative Tasks
COMPENSATION
Salary is commensurate with experience
Medical and Dental - (Full Time)
401K - Company Matching (Full Time)
FSA - Flexible Spending Account (Full Time)
Vacation and Holidays (Full Time)
PC Gains - Profit Sharing
We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position.
Best regards,
Patient's Choice Management
Customer Service Representative
Call center representative job in Glen Carbon, IL
Hawthorne Animal Hospital has been serving Glen Carbon, Edwardsville, and the St. Louis Metro East for over 65 years. Along with general practice care, our facility also provides 24/7 emergency and intensive care.
The Veterinary Customer Service Representative creates the first impression of our hospital to our clients. This employee maintains a “client first” mentality, is a client/patient advocate, and assists in control of the overall flow of the hospital.
What are we looking for in a Veterinary Customer Service Representative?
A motivated team player
An excellent communicator. You will be interacting with doctors, nurses, clients, support staff, other veterinary clinics, pharmacies, and more.
A dedicated individual who wants to learn about veterinary medicine.
Someone who demonstrates compassion when helping our clients and their pets.
Veterinary Customer Service Representative Job Overview:
Schedule appointments
Check in clients and patients, check out appointments
Answering phone calls, including emergency calls.
Various administrative tasks including but not limited to; patient rechecks, prescription requests, online appointment requests.
What are the qualifications needed for our Veterinary Customer Service Representative?
Available to work 12 hour shifts that include full weekend and holiday availability.
Must have a working knowledge of a multi line phone system and general office equipment and software
Be able to pass a drug screen.
Be comfortable interacting with clients in person and over the phone.
Be able to remain calm during emergency client/patient situations.
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Employee Pet Wellness Program
Referral Program
Professional development assistance
JOB CODE: CSR
Electronic Services Call Center Representative
Call center representative job in Chesterfield, MO
There is an immediate opening in our Electronic Services Department for a Call Center Representative. The ideal candidate will enjoy helping people, have great communication skills with both members and co-workers, be proficient in technology across multiple platforms including but not limited to Microsoft Office and Excel, possess strong clerical, analytical, organizational, and multitasking skills and have the capability to learn quickly and work at a fast pace. Duties include answering inbound calls primarily pertaining to debit cards, basic financial transactions, responding to Chat and email, and other various tasks to support the department.
The hours for this position are Monday - Friday 10:30 a.m. to 7:00 p.m. and Saturdays 8:30 a.m. to 12:30 p.m., with a full day off during the week when a Saturday is worked. Must be flexible to work a rotating schedule.
Auto-ApplyHR Call Center Representative
Call center representative job in Maryland Heights, MO
Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow.
We've stayed true to our focus of finding qualified and experienced professionals in our specialty areas. Our partner-employers know that they can rely on us to find the right match between their needs and the abilities of our top-tier candidates. By continually exceeding their expectations, we have built successful ongoing partnerships that help us stay true to our commitments of performance and integrity.
Our team works hard to deliver a tailored approach for each and every client, critical in matching the right employers with the right candidates. We forge partnerships that are meant for the long term and align skills and cultures. At IRI, we know that our success is directly tied to our clients' success.
Job Description
Responding to employee questions and inquiries about employee benefit programs and human resource policies.
Provides assistance with disability, health, and life benefits, paid time off, and retirement plans.
Prepares appropriate documentation and processes necessary paperwork.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Qualifications
1-2 years previous administrative support in HR department
Additional Information
Job Responsibilities:.
Handles various levels of inquiries concerning compensation, position management, payroll and benefits administration.
Provides first line of contact for employees, external vendors, Trust department, and other plan administrators via telephone. Researches and resolves basic inquiries regarding payroll activity and tax withholdings.
Provides frontline assistance regarding programs, policies, and procedures.-Responsible for problem-solving and resolving Tier 1 type of questions.
Documents calls and forwards ticket to Tier 2 for resolution if unable to resolve.
Customer Service Representative - Part-time PRN
Call center representative job in Belleville, IL
Have strong customer service and business office skills? Want to work for an agency that's all about helping others? Chestnut Health Systems needs you for this part-time PRN position! This position will be based at our Belleville, IL office.
Responsibilities
Greet clients and visitors in a way that is courteous and respectful and that creates a safe and welcoming environment. Gather demographic, financial, and insurance information in person or by telephone. Discuss payment plans, waivers, and fee agreements with patients. Ensure that patients' electronic medical records include complete documentation and information. Verify current payer eligibility. Schedule appointments. Operate standard office equipment.
Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.
Qualifications
High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable.
Are you intrigued by this job but don't meet every single requirement?
Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly,
please apply anyway
! You might be just the right candidate for another role. We'd love to explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!
Auto-ApplyCall Center Sales Representative
Call center representative job in Saint Ann, MO
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. For St. Ann & Greenville locations only Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Looking for a role where your talent for connecting with people can directly impact your success? As a Call Center Sales Representative at Spectrum, you will engage with customers over the phone, introducing them to our suite of internet, TV, and mobile services. Your persuasive skills help drive new customer acquisitions and expand existing accounts, fueling Spectrum's growth and delivering tangible results for our business.
How You'll Make an Impact
* Engage incoming callers with professionalism and introduce Spectrum's products and services to drive sales
* Utilize proven selling strategies to meet and exceed sales targets through effective telephone communication
* Identify upselling and cross-selling opportunities to maximize revenue with both new and existing customers
* Collaborate with other departments to resolve customer issues and promote current marketing campaigns
* Master Spectrum's order processing systems and become a subject matter expert on our offerings
* Stay informed about competitors to position Spectrum's services effective
Working Conditions
* Normal office environment.
Required Qualifications
Education
* High school diploma or equivalent.
Experience
* Demonstrated achievement in sales goals
Skills
* Communicate clearly and professionally with customers and colleagues
* Demonstrate proficiency in computer and consumer electronics
* Use personal computers and relevant software, including billing systems
* Display strong verbal and written communication skills
* Organize and prioritize tasks effectively
* Show judgment and initiative in performing job duties
* Understand cable communications products and services, including TV, internet and telephone
Preferred Qualifications
Experience
* 2+ years of call center sales experience
* Bilingual: Spanish
#LI-MD3
SIB102 2025-67455 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Customer Service-Field Representative (Water and Sewer)
Call center representative job in OFallon, MO
Job Description
The City of O'Fallon, MO is looking to hire a full time Customer Service Field Representative for the Water and Sewer Division for the locates, tap inspections and/or the Fats, Oils and Grease (FOG) programs. Our Customer Service Field Representative earns competitive hourly rates from $25.98 to $ 38.97 (top of grade) with an expected starting pay rate of $25.98 - $32.49.
The City of O'Fallon values its employees and their wellbeing. Our benefits package includes comprehensive insurance and wellness programs such as Medical, Dental, Vision, employer-paid Accident and Life Insurance; an optional Health Savings Account (HSA) with employer contributions; Flexible Spending Accounts (FSAs); optional Pet Insurance; reward wellness incentives; onsite workout facilities; discounted membership at Renaud Fitness/Aquatic Center; an Employee Assistance Program (EAP); and Identity-Theft Protection.To promote work-life balance, paid leave benefits include 3 weeks of vacation for new hires, 11 holidays, 1 personal holiday, sick leave, and extended illness for oneself or to care for family members. Some facilities even feature designated, fully furnished Zen and lactation rooms.
The City of O'Fallon participates in the Missouri LAGERS L-6 Pension Plan and offer a 457 (b) Retirement Plans. Committed to continued employee growth, the City also offers tuition reimbursement.
As part of our Water and Sewer Division, you will be responsible for locating and marking the locations of City-owned utilities as part of the Missouri One Call System. Generally, your schedule will be daytime hours Monday through Friday, but overtime hours may be required occasionally.
Responsibilities and duties include:
Locating and marking the exact location of City owned utilities, including water lines, sewer lines, buried conduit/cable, and
Meeting with other departments, residents, contractors, developers, other governmental agencies and utility companies to discuss and resolve issues relating to City owned utilities and/or the FOG Program.
Preparing a schedule of utility locate activities and routine work order activities
Performing field surveys and
Preparing reports and documenting
Managing and updating utility location plans, records, and files (electronically and hard copy).
Completing routine work
Responding to and resolving customer concerns
Collecting samples for laboratory
Responding to emergency situations and participate in the City's snow removal and winter operations
Inspecting new water connections to the Distribution
Installing, replacing, troubleshooting & repairing water meters as needed
Performing inspections, sending letters and notifications for the City FOG program and working with owners, operators, haulers, etc. on compliance matters.
Maintaining a schedule for business compliance with the FOG Program and follow-up procedures.
We're looking for someone who is able to read and understand engineering design drawings, as-built drawings, City Codes and utility maps. This person should be knowledgeable in the construction, maintenance and repair of water distribution systems.
Could this be the opportunity for you? We look for employees who:
Exhibit self-motivation by always looking for ways to improve their knowledge and skills
Have the ability to operate equipment and machinery such as underground locating equipment, computers, GIS software, two-way radios and common hand tools
Possess knowledge of safety principles associated with active construction zones
Skilled in communicating with the public and others, such as contractors and other City employees
Maintain their assigned vehicles and equipment with care
Get great satisfaction from contributing to what makes O'Fallon such a great place to live!
Requirements include:
High school diploma or GED required.
One year of construction experience or equivalent experience involving construction of underground facilities. Experience locating utilities using the Missouri One Call System is preferred.
Ability to work outside in all types of weather conditions.
Possession of or ability to readily obtain a valid motor vehicle operator's license.
The City of O'Fallon is an Equal Opportunity Employer and participates in E-Verify.
Job Posted by ApplicantPro
Call Center Agent
Call center representative job in Saint Louis, MO
Neighbors Credit Union is a growing, not-for-profit, full-service financial institution that was established in 1928 in St Louis. Our mission is to provide great member experiences through innovative products, superior service, and trusted advice, while strengthening our community with financial education. We are dedicated to the success of our members and employees to ensure we are the financial institution of choice.
Who are you at Neighbors Credit Union?
Be a brand ambassador and allow the mission, vision and service standards established by Neighbors Credit Union guide you in everything you do. Provide awesome service to internal and external members, act with integrity, provide trustworthy guidance, make it easy to do business with us, make others feel important, and take personal responsibility in everything you do.
Responsibilities and Daily Job Duties
Uncovers members' financial needs and offers appropriate recommendations.
Performs proactive activities to provide excellent service and achieve member growth.
Provides member support and problem resolution for complex issues to ensure member satisfaction.
Supervises and educates members on using all electronic service delivery channels offered both in the branch and through their personal devices.
Handles all electronic messaging, inbound phone and video calls related to members' accounts or general questions about NCU services.
Ensures compliance with all related federal and state regulations; stays current on fraud training and trends.
Manages and maintains member records and follows guidelines to ensure proper system management.
Works with team members to resolve complaints and provide support as needed.
Processes financial transactions, including cash handling.
Performs operational responsibilities, such as auditing, ITM/ATM maintenance, cash management, and vault maintenance.
Oversees team members across various markets/branches; provides peer training as needed.
Maintains the authority to discipline subordinates as needed.
Requirements
Qualifications
Minimum of two years' experience in service delivery, with preferred cash handling experience.
Proven experience in technology usage. An avid user of financial institution's online tools for personal banking.
Education
Preferred College Degree must have High School Diploma or equivalent.
Rewards
This position is full time and will be eligible for benefits, and an annual incentive plan.
We have excellent opportunities for career advancement and professional development.
Salary ranges from $22.00 - $25.00
Schedule
The Member Engagement Center is open Monday through Saturday 9:00 AM - 7:00 PM.
Supplemental Pay?
No
Benefits (Eligible the first of the month after your hire date)
Medical
Dental
Vision
Employee Paid Life Insurance
Voluntary Life Insurance
Short Term and Long-Term Disability
HRA and FSA
401k with matching contributions
Tuition Reimbursement
4 weeks of PTO
Sick Time off that can be for both employee and family members
Birthday PTO
Location
6260 S Lindbergh Blvd St Louis MO 63123
Salary Description $22.00 - $25.00
Customer Excellence Representative
Call center representative job in Columbia, IL
Join The HOYA Vision Care Team!
For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals.
We are currently hiring a Customer Service Representative!
Wage: $18/hour
Shift: Monday - Friday 9:00am - 5:30pm
Location: Columbia, IL
What's in it for you?
Health/Dental/Vision/Disability Insurance
Tuition Reimbursement
401K plans
PTO and Paid Holidays
And more!
What you'll do:
Answer incoming calls from customers in a professional manner.
Receive new orders, input Rx order correctly into DVI.
Address and resolve customer requests and issues related to lab, lenses, services, pricing, product.
Direct complaints concerning billing and services rendered.
Refer complaints of service failures to designated department managers for investigation.
Locate an order's current or past position in the facility by checking in computer system.
Tag trays when necessary for expediting.
Give estimated order completion times, monitor own “promise jobs,” and notify customers of delays.
Document phone conversations in account notes in DVI. • Keeps abreast of products and availability.
Qualifications:
High School Diploma or GED
2 years of telephone customer service experience a plus
Optical experience recommended
Insurance billing and reconciliation recommended (VSP, VBA, VCP, Superior, and Eye-Med)
Auto-ApplyCustomer Service Representative
Call center representative job in OFallon, MO
Yellowstone Local is proud to represent AAA Home Services, an industry leader in residential trades.
Step into a fast-paced office where your voice matters, and your work makes an immediate impact. If you thrive on problem-solving, love helping people, and are ready to join a family-run company that's been trusted for over 55 years, this is your shot.
What's in it for You?
Pay Range: $16.50-$20.00/hour, depending on experience
Schedule:
Full-time (31-40 hours per week)
Monday through Friday
8-hour day shifts (7:30 AM-4:00 PM)
Rotating weekends
Year-round work, no seasonal layoffs
Perks:
Overtime opportunities
Annual bonuses
Performance-based bonuses
Why You'll Love It Here
Family-owned and operated for over 5 decades. Your coworkers feel more like teammates
Zero high-pressure sales. We focus on taking care of customers the right way
Work in a stable, supportive office with strong team energy
You'll be trained from the ground up, so no experience? No problem.
You'll play a key role supporting 25 techs across plumbing, HVAC, electrical, and appliance repair
Your New Role
Based out of our O'Fallon, MO office (827 West Terra Ln), you'll serve as the frontline voice for customers within a 15-mile radius, helping connect them with our team of expert technicians. This role is in-person and deeply rooted in the local St. Charles County community we've proudly served for over 55 years.
Answer and route inbound customer calls with accuracy and professionalism
Schedule service appointments for technicians in plumbing, HVAC, appliance repair, and electrical
Provide friendly, informative support using internal scripts and procedures
Offer basic technical assistance and troubleshooting guidance
Follow up on customer needs and ensure quick problem resolution
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
High school diploma or equivalent
Less than 1 year of customer service or call center experience (we'll train you!)
Strong communication and problem-solving skills
Comfortable using phones and basic computer systems
Ability to stay composed in a fast-paced environment
Must be able to work rotating weekends
AAA Home Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #orange
Call Center Representative
Call center representative job in Saint Charles, MO
Join Our Winning Team! - Call Center Representatives Needed
Are you ready to make a difference AND boost your income? Bath Planet of St. Louis is looking for energetic, motivated, and enthusiastic Call Center Representatives to help homeowners create dream spaces and bring smiles to their faces. We're not just a company - we're a family, and we want YOU to be a part of it!
Why Bath Planet?
Grow With Us - As one of the fastest-growing companies in our field, your career has unlimited potential.
Reputation You Can Trust - We're proud of the high-quality products and services we deliver to homeowners.
Make an Impact - Help homeowners transform their spaces and make their dream homes a reality!
What You'll Be Doing:
Engage with potential clients and offer tailored solutions to their needs.
Answer questions and smoothly address any concerns.
Gather homeowner info and schedule appointments with ease.
Track your conversations and input data into our systems.
Follow up with interested homeowners to keep them on track.
What We're Looking For:
Sales skills with the ability to connect with people.
Telemarketing or customer service experience preferred (don't worry, we'll train you!).
Tech-savvy with basic computer skills.
Excellent communication skills with a positive attitude.
A go-getter with a drive to succeed.
Why Work With Us?
Top-tier training to help you succeed.
Opportunities for advancement and career growth.
Fun and energetic work environment!
Paid vacation and sick time
Competitive pay
Our Culture - It's About YOU!
At Bath Planet, we believe in fostering an environment where you can thrive:
Collaboration: Together, we achieve greatness!
Support & Growth: We invest in YOU, offering industry-best training and career development opportunities.
Recognition: We celebrate your wins - whether it's hitting sales targets, going the extra mile for a homeowner, or being an amazing team player.
Ready to Jump In?
We're not just a team, we're a family. If you're passionate, driven, and want to be part of an exciting and rewarding journey, apply now!
Auto-ApplyCALL CENTER REPRESENTATIVE
Call center representative job in Saint Louis, MO
Job DescriptionDescription:
I. BASIC FUNCTION:
Acts as a member of the Operations Team in the role of Call Center Representative.
II. PRIMARY RESPONSIBILITIES:
Receive and answer all incoming telephone calls promptly and professionally.
Schedule patient appointments utilizing electronic health record (EHR) systems and create detailed tasks/messages for appropriate medical staff.
Reschedule patient appointments and cancel provider schedules as needed.
Orient new staff to the telephone system.
Monitor cancellations and reschedule appointments as necessary.
Manage care gap lists and outbound calls, schedule appointments for specific patient populations at the direction of clinical staff.
Provide accurate information about medical procedures, clinic hours, and provider availability.
Handle urgent calls and escalate issues to appropriate medical staff when necessary.
Maintain patient confidentiality and comply with HIPAA regulations.
Performs other duties as assigned.
III. QUALIFICATIONS:
High School Diploma or G.E.D. equivalent required.
One (1) year medical office work experience or equivalent required.
Ability to type 40 WPM preferred.
Knowledge of medical terminology preferred.
Must possess excellent computer, communication and customer service skills.
Must possess excellent organizational skills and attention to detail.
Bi-lingual speaking skills a plus.
Requirements:
Customer Service Representative
Call center representative job in Saint Louis, MO
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCall Center Agent - 1178562
Call center representative job in Saint Louis, MO
Job Description
Are you looking to join a team of passionate professionals who deliver high-quality service?
Do you have a talent for building positive relationships with others?
Can customers hear you smile through the phone?
If you answered yes to any of these questions, we'd like to introduce you to an exciting new opportunity that could be the perfect opportunity for you!
About The Opportunity
Our client is seeking warm and welcoming individuals to help deliver high-quality customer service. Successful Call Center Agent candidates will help create an outstanding customer experience and will attend to a high volume of inbound calls. Candidates should have exceptional customer service and communication skills and should be able to independently troubleshoot and resolve customer concerns in a timely manner.
Day-To-Day Responsibilities:
Efficiently answer inbound customer calls and route to appropriate personnel as required.
Employ exceptional customer service skills and phone etiquette to meet and exceed standards.
Provide accurate service updates to clients and serve as a liaison between field personnel and customers.
Employ effective communication and conflict resolution skills to address and resolve a variety of customer concerns, complaints, and inquiries via chat, telephone, and email.
Utilize effective problem-solving skills to resolve concerns in a timely manner and conduct additional research as required.
Accurately update account information to maintain accurate customer records.
Provide support with dispatching as required and maintain a working knowledge of company products, services, and promotions at all times.
Perform other duties as assigned.
Desired Skills:
Driven to meet and exceed productivity goals and objectives
Proven ability to meet and exceed call center metrics and objectives
Outstanding ability to build positive and trusting relationships with others
Results-driven approach to success with a strong emphasis on efficiency
Exceptional customer service skills with a robust knowledge of phone etiquette
Strong verbal communication skills with the ability to courteously address concerns
Benefits:
Competitive pay structure with incentive opportunities
Medical, dental, and vision insurance
World-Class training and career development opportunities
Requirements:
High School Diploma or equivalent required
Minimum of one (1) year of experience in a customer service environment
Proficiency operating general computer applications and systems
About Lehman Consulting and Recruiting
Lehman Consulting and Recruiting has years of experience matching candidates with their perfect positions! At LCR, we understand just how competitive today's job market is and have a proven track record of helping candidates turn their passions into a reality. Let us help you find your perfect match today!
LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
PART-TIME HUMANE SERVICES REPRESENTATIVE - PET ADOPTION CENTER
Call center representative job in Saint Charles, MO
Apply Now JOB OVERVIEW: The purpose of this position is to provide the public with a high volume of pet adoption services and provides general clerical assistance to department staff. RESPONSIBILITIES: * Verifies accuracy of Rabies Vaccination Certificates and enters data into the computer.
* Receives and codes Rabies Vaccination forms. Verifies rabies vaccination tags.
* Inputs information into the computer.
* Answers, screens, and directs incoming telephone calls.
* Accepts returned traps or equipment, verifies condition with kennel staff, returns trap deposits.
* Prepares correspondence, reports, and other documents as directed.
* Greets, directs, and collects fees from visitors.
* Receives, releases, and processes adoptions of animals entering the facility.
* Files vaccination documents, purchase orders, invoices, and other documents as directed.
* Educates the public on responsible pet ownership.
* Corresponds with animal control officers in the field using two-way radio and computer, dispatches calls.
* Process adoptions and disseminates information at special and off-site events.
* Accepts and approves adoption applications, researches information as needed.
* Dispatches animal control officers as needed.
* Assists with duties of Administrative Assistant in their absence.
* Assists in the preparation and record keeping of invoices, purchase orders, and public notifications.
* Assists in preparation and recording of payroll.
* Maintains animal records and files.
* Prepares bills for veterinarians and records information in ledger.
* Opens and distributes mail.
REQUIREMENTS:
* Requires graduation from a general or technical high school or equivalent.
* 3 years clerical experience involving customer service and record keeping required.
* Cashiering, teller, or related skills required. An equivalent combination of education, training and experience will be considered.
* Must be able to multitask efficiently.
* Ability to be a team player and communicate effectively with co-workers, supervisors and the general public, including dissatisfied citizens, is mandatory.
* Requires general computer skills and working skills in performing data entry and filing.
TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed or print applications.
This is a part-time clerical support position. Candidate should be available to work an estimated 18-20 hours per week. Typical hours would fall between 8:00 am and 6:30 pm, Monday - Saturday.
Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied.
St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.
Service Center Representative
Call center representative job in Lake Saint Louis, MO
Job Description
St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing diverse student population, and we are committed to increasing the diversity of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving diverse student populations.
SCC is looking for a full-time Service Center Representative to join our Student Services Department.
POSITION SUMMARY:
The Service Center Representative is the first point of contact for incoming calls to St. Charles Community College. This position is responsible for answering the college's main phone number, providing accurate information, and directing calls to the appropriate departments. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle a high volume of calls efficiently and courteously.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Answer the college's main phone number promptly and professionally.
Provide general information about the college, including admissions, programs, events, and services.
Direct calls to the appropriate departments or individuals based on the caller's needs.
Maintain an up-to-date directory of college departments, services, and staff.
Handle inquiries and resolve issues when possible, escalating complex issues to the appropriate department.
Keep accurate records of calls, including the nature of the inquiry and any actions taken.
Assist with other administrative tasks, such as managing the reception area and supporting other departments.
Maintain a high level of confidentiality regarding student and staff information.
Continuously improve knowledge of college programs, policies, and procedures to provide accurate and helpful information.
MINIMUM EDUCATION and/or EXPERIENCE:
High school diploma or equivalent required.
Some college coursework preferred.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to multitask and manage time effectively.
PREFERRED EXPERIENCE:
Previous experience in a call center, customer service, or administrative role is desirable.
Experience in an educational setting is a plus.
St. Charles Community College is an Equal Opportunity Employer.
HR Call Center Representative
Call center representative job in Maryland Heights, MO
Title: HR Call Center Representative Duration:+10 MONTHS
Hours: Monday -Friday, 7:00 AM -3:30 PM
Description:
Responsible for responding to employee questions and inquiries about employee benefit programs and human resource policies. Provides assistance with disability, health, and life benefits, paid time off, and retirement plans. Prepares appropriate documentation and processes necessary paperwork. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
ESSENTIAL FUNCTIONS:
Handles various levels of inquiries concerning compensation, position management, payroll and benefits administration.
Provides first line of contact for employees, external vendors, Trust department, and other plan administrators via telephone.
Researches and resolves basic inquiries regarding payroll activity and tax withholdings.
Provides frontline assistance regarding programs, policies, and procedures.
Responsible for problem-solving and resolving Tier 1 type of questions.
Documents calls and forwards ticket to Tier 2 for resolution if unable to resolve.
Requirements/Certifications:
1-2 years previous administrative support in an HR department
-Bachelor's degree preferred. -Working knowledge of Workday preferred.-Basic knowledge of Human Resources (benefits, employment law, employee relations, knowledge of HRIS) preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Call Center Representative
Call center representative job in Saint Charles, MO
Job DescriptionJoin Our Winning Team! - Call Center Representatives Needed
Are you ready to make a difference AND boost your income? Bath Planet of St. Louis is looking for energetic, motivated, and enthusiastic Call Center Representatives to help homeowners create dream spaces and bring smiles to their faces. We're not just a company - we're a family, and we want YOU to be a part of it!
Why Bath Planet?
Grow With Us - As one of the fastest-growing companies in our field, your career has unlimited potential.
Reputation You Can Trust - We're proud of the high-quality products and services we deliver to homeowners.
Make an Impact - Help homeowners transform their spaces and make their dream homes a reality!
What You'll Be Doing:
Engage with potential clients and offer tailored solutions to their needs.
Answer questions and smoothly address any concerns.
Gather homeowner info and schedule appointments with ease.
Track your conversations and input data into our systems.
Follow up with interested homeowners to keep them on track.
What We're Looking For:
Sales skills with the ability to connect with people.
Telemarketing or customer service experience preferred (don't worry, we'll train you!).
Tech-savvy with basic computer skills.
Excellent communication skills with a positive attitude.
A go-getter with a drive to succeed.
Why Work With Us?
Top-tier training to help you succeed.
Opportunities for advancement and career growth.
Fun and energetic work environment!
Paid vacation and sick time
Competitive pay
Our Culture - It's About YOU!
At Bath Planet, we believe in fostering an environment where you can thrive:
Collaboration: Together, we achieve greatness!
Support & Growth: We invest in YOU, offering industry-best training and career development opportunities.
Recognition: We celebrate your wins - whether it's hitting sales targets, going the extra mile for a homeowner, or being an amazing team player.
Ready to Jump In?
We're not just a team, we're a family. If you're passionate, driven, and want to be part of an exciting and rewarding journey, apply now!
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