Call center representative jobs in Marana, AZ - 153 jobs

Type Full Time Delivers exceptional customer service with a friendly, positive, and professional demeanor. Efficiently manages intricate customer order processing with a strong focus on accuracy and attention to detail. Proactively responds to customer inquiries, resolves complaints, and provides timely updates on order status. Demonstrates strong problem-solving abilities to identify effective solutions while supporting customers across multiple channels. Location and Hours: This position is open to candidates based in either Tucson, AZ or Cherry Hill, NJ. Standard working hours are 8:30am - 5:00pm (Tucson) or 11:30am - 8:00pm (Cherry Hill), Please note that during Daylight Savings Time, Tucson hours will shift to 9:30am - 6:00pm to align with Eastern Time. Responsibilities Review customer concerns, evaluate potential options, and develop an effective solution to ensure customer satisfaction. Receive inbound customer correspondence which may result in: Accurately entering customer orders into the system. Processing catalog requests and ensure timely fulfillment. Preparing quotations based on customer specifications. Researching and providing updates on the status of existing orders. Providing detailed product information, including pricing, availability, and technical details. Resolving customer service issues promptly and professionally to ensure customer satisfaction. Processing customer returns and backorder information requests while coordinating with the appropriate departments and ensuring timely customer responses. Maintain customer information in CRM database: Ensure customer information is current, accurate and complete. Merge duplicate customer accounts. Contact customers to verify any address changes. Resolves returned package issues by investigating and coordinating corrective actions Files claims/tracers for lost or damaged shipments to ensure timely resolution and customer satisfaction. Daily report monitoring Reviewing daily quality reports and correction data. Monitors expedite order status and proactively provides customers with updates. Reviews credit hold report, contact customers regarding payment or account issues, and coordinate the release of orders once resolved. Reviews backorder report and communicate delivery date changes or availability updates to customers. Monitors and assigns work within shared tools and inboxes, including but not limited to: Web orders Sales Support emails The ability to handle complex customer inquiries, including processing and managing the following types of inquiries: Process and manage high-volume standard product quotation requests, using established pricing guidelines. Blanket order processing and management by updating customers proactively regarding any changes to order status, delivery schedules or product availability. Process Canada orders & quotations, ensuring accurate handling of currency distinctions between Canadian and US dollars. Process returns and monitors return queue. Conduct proactive outbound customer calls to drive sales, develop opportunities and enhance customer satisfaction. Types of outbound calls include but are not limited to: Customer and opportunity development to identify new sales or service opportunity. On Hold Orders to ensure timely processing. Quote follow up to provide follow ups and encourage order placement. Addressing Customer concerns to resolve issues quickly and professionally. Gather customer feedback to continuously improve the customer experience. Essential Qualifications: Punctuality and attendance: Timeliness and regular attendance are required; report to your workstation and be ready to work at the scheduled time Customer support coverage: Provide consistent phone and chat coverage for the duration of the full work shift. Special account support: Ability to provide dedicated support for special customer accounts. Comply with federal, state, and company policies, procedures, and regulations Flexible shift coverage: Capable of providing coverage during special shifts with limited management oversight, including: Late shift Saturday shift Skeleton crew Qualifications To perform this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions Required Skills & Abilities: PC proficiency: Intermediate to advanced skills in MS Word, Excel, email applications and ERP systems. Communication skills: Excellent written and verbal communication; demonstrates professional telephone etiquette. Organizational skills: Highly organized with strong attention to detail. Typing proficiency: Accurate typing at 40 WPM or higher. Intricate order entry knowledge: Working knowledge of current policies and procedures for accurate and efficient data entry. Teamwork: Works productively with others in a team environment; encourages open communication, actively listens, and seeks to understand multiple points of view. Customer interaction: Greets callers, establishes rapport, projects a professional tone, handles complaints effectively, and records statistics for each call. Multitasking: Ability to efficiently manage multiple tasks in a fast-paced environment while maintaining accuracy and quality. Other Requirements: US Citizenship or permanent residence required. Education/Experience: High School diploma or equivalent; minimum of two (2) years related prior work experience. Physical Requirements: Ability to operate office equipment such as a copier; ability to see details at a close range; ability to sit at desk or PC for long periods of time; work in office setting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Think you meet some of the requirements but not all? Studies have shown that women and people of color are less likely to apply to jobs for which they do not meet every qualification. If you see a role that interests you, we encourage you to apply, regardless of whether or not your experience is completely aligned with the job description. Edmund Optics is committed to becoming the most diverse, equitable, and inclusive workplace within the Optics and Photonics Industry and beyond. You may be a great candidate for this role or others within Edmund Optics. Compensation Range Transparency: At Edmund Optics, we are committed to transparency and equity in our hiring practices. The posted salary range for this role reflects the expected base pay. The actual offer will be based on multiple factors, including but not limited to relevant skills, education, work experience, business needs, and geographic location. Salary Range: $18.00 - $20.00 per hour Benefits: Medical, Dental, and Vision Insurance Life, AD&D, Short and Long-Term Disability Insurance Generous Paid Time Off (PTO) Tuition Reimbursement 401(k) Retirement Plan with Company Match up to 3% Daycare and Gym Reimbursement Paid Parental Leave and New Mother Benefits Training and Development Opportunities Availability of these benefits may depend on the country and employment type.

Waste Connections of Arizona is looking for a high energy Customer ServiceRepresentativeat our Tucson, Arizona facility. This is an In OfficePosition on site in Tucson, Arizona. Schedule: Monday - Friday 8:00am-4:00pm (40 hours per week) Pay: $19.00 per hour with monthly performance bonuses up to $700 per month! Why Choose Us? We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day. Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are: Answering customer calls and processing customer orders for new service, discontinuance, or changes inservice. Accepting payments from customers, researchingcustomer billing inquiries and updating customer account information. Interacting with customers and Waste Connections employees to determineservicerequirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions toserviceissues. What we need from you: 2 years ofhigh volume Customer Serviceexperience Experience with Microsoft Word, Excel and Outlook Excellent verbal and written communication skills What you'll get from us: Competitive Compensation 401(K) with company match; let us help you save for your future Healthcare; Medical, Dental, Vision Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund Insurance: Life, Short Term/Long Term Disability Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Customer Support Representative Employment Type: Full-time, $17/hr, +$1000 New Hire bonus Supporting: Customer Support About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. How You'll Make an Impact • Guide customers through questions, concerns, or challenges they encounter while using the product or service • Listen actively to understand the root of the issue and provide clear, effective solutions • Record detailed call information for auditing, reporting, and follow-up purposes • Maintain and update customer records to ensure accurate and current information • Identify opportunities to introduce customers to new or enhanced services that meet their needs • Provide recommendations and guidance in a way that adds value and enhances the overall customer experience • Ongoing usage of phone and computer systems What'll Set You Up for Success Required: • High school diploma or GED • Must live within 25 miles from 1650 S. Research Loop Tucson, AZ • Strong computer navigational skills • Familiarity with Microsoft Office applications (Word, Excel) • Excellent oral and written communication skills • Exceptional listening/comprehension skills • Professional and Courteous • 6 months of customer service or sales experience preferred For Internal Candidates: • Must not be on any corrective action or performance plans • Must have held your current position for 6+ months • Must have relevant industry/program experience Location Note: We're currently hiring for this position in Tucson, Arizona. Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. What We Offer: • Health, dental, and vision coverage with HSA options • Paid time off • Flexible pay options: daily or weekly pay • 401(k) retirement plan • Leadership development programs that really grow your career • Open access courses through Alorica Academy • Paid training and tuition reimbursement • Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more • Employee assistance program for personal and professional support • Additional voluntary benefits to meet your individual needs Our Values Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! Equal Opportunity Employer - Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaJobs #CallCenter #JobSearch #Tucson

The Plumber Tucson TrustsYellowstone Local is proud to represent Al Coronado Plumbing, the trusted name in Tucson plumbing. Are you ready to be part of something bigger? Do you feel overlooked in your current role? At Al Coronado Plumbing, we're looking for a Customer Service Representative and Dispatcher to join our dedicated team and truly make an impact. If you're organized, thrive in fast-paced settings, and are ready to step into a role where your efforts are recognized, this could be the perfect opportunity for you. What's in it for You? Competitive pay: $18-$22 per hour, depending on experience Stability in HOURLY pay Performance-based bonus opportunities to reward your results and drive Steady part-time schedule: 34 hours per week Monday & Tuesday: 7 AM - 4 PM (in-office) Monday & Tuesday: 4 PM - 8 PM (remote) Wednesday-Friday: 7 AM - 10 AM Work-life balance with a family-friendly schedule Stable workflow with overtime available New Home and New Car down payment assistance Real growth and advancement opportunities Health insurance Retirement plan with company match Paid vacation Ongoing training through the Coronado Home Service Institute, featuring an on-site, hands-on facility to strengthen both your technical expertise and sales ability Semi-annual team member surveys to provide feedback and implement change Open-door access to leadership Pride in working with an industry leader with a 4.9-star Google Rating Why You'll Love It Here Over 40% of our team has been with us for five years or more Strong, values-driven culture built on honesty, respect, and teamwork 4.9-star rating on Google, a testament to both our customer service and employee satisfaction Open-door leadership and opportunities to grow your skills in the trades industry Your New Role As our Part-Time Customer Service Representative and Dispatcher based in Tucson, AZ, you'll be the vital link between our customers and our plumbing technicians. Your day-to-day responsibilities will include: Answering inbound customer calls and scheduling plumbing services efficiently Dispatching technicians to appropriate jobs based on skills and location Providing schedule confirmations, updates, and customer support Supporting management with administrative and clerical tasks Participating in an after-hours on-call rotation Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. 1-3 years of experience in dispatching and customer service 2 years of experience in administration or the home service industry High school diploma or equivalent Typing speed of at least 45 WPM and proficiency in Microsoft Office Excellent communication, organizational, and multitasking skills Ability to work in a fast-paced office setting and remain seated for extended periods Familiarity with DESCO software (a plus, not required) Al Coronado Plumbing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red

The Associate Customer Service Representative is a seasonal, entry-level position providing first-line support during peak service demand periods. This role serves as the initial point of contact for customers, managing call routing, email and chat administration, customer relationship management system operations, and basic customer service functions while building foundational knowledge of irrigation systems. Responsibilities * Route and escalate incoming phone calls to the appropriate technical teams with proper context and customer information. * Monitor and handle email and chat communications with customers to ensure timely and professional responses. * Create and maintain detailed service tickets in a customer relationship management system with complete and accurate notes and documentation. * Process service plan renewal information and route purchase orders to the appropriate departments. * Provide order status updates and shipment tracking information to customers and distributors. * Issue software licenses and access codes as requested by customers. * Deliver exceptional customer service during all customer interactions. * Support peak season service demand efficiently and professionally. * Learn irrigation system terminology and product fundamentals. * Understand departmental structure and appropriate escalation protocols. * Participate in team meetings and continuous learning opportunities. Qualifications * Currently pursuing or have completed an associate or bachelor's degree in a related field (Business, Communications, Agriculture, Engineering, or similar). * Strong customer service orientation and professional communication skills. * Excellent verbal and written communication abilities. * Proficiency with computer systems and willingness to learn technical software. * Ability to multitask and work efficiently in a fast-paced environment during peak seasons. * Strong attention to detail and accurate documentation habits. * Professional phone manners and email/chat etiquette. * Demonstrates dependable attendance and punctuality. * Available for seasonal employment periods. DESIRED QUALIFICATIONS: * Previous customer service or call center experience. * Technical aptitude or interest in irrigation, engineering, or related fields. * Fluency in Spanish or other foreign language(s). * Experience with customer relationship management systems or ticketing platforms. * Basic understanding of irrigation systems or agricultural practices. * Experience in a high-volume customer support environment. Rain Bird is an equal opportunity employer.

DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. CUSTOMER SERVICE REPRESENTATIVE 2 Job Location: Division of Benefits and Medical Eligibility (DBME) Family Assistance Administration (FAA) 555 West Main Avenue, Casa Grande, Arizona 85122 Posting Details: Salary: $16.3500 hourly Grade: 15 Closing Date: January 19, 2025 Job Summary: Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strength individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov or click on the link here to view ‘Our DES' video. Come Join the DES Team! If you enjoy helping people and being recognized for your efforts, a customer service career at the Arizona Department of Economic Security (DES) is the job for you. The Department of Economic Security, Division of Benefits and Medical Eligibility, is seeking an experienced, highly motivated individual to join our team as a Customer Service Representative 2 at our Casa Grande Field Office. This position is the first point of contact in the office. This position, under general supervision, will screen applications for Medical Assistance (MA), Nutritional Assistance (NA), and Cash Assistance (CA). The member will use the state system to record details of customer interactions, complaints, or comments, as well as details on actions taken to assist the customer. This is an in-person, on-site position. Job Duties: Essential Duties and Responsibilities include, but are not limited to: In-person interaction with customers to determine what steps to follow in the appropriate Standard Work and place the customer in the correct workflow. Screen applications for NA Expedite criteria as well as data entry applications. Educate customers on Rights and Responsibilities, Change Reporting, Self Service options, and interviewing requirements/process. Scan and upload documents into the FAA's Document Management System and the FAA's Eligibility System into the appropriate document type. Ordering and storing office supplies and equipment. Issue Electronic Benefit Transfer (EBT) cards. Ensure the Voter Registration process is followed. May translate or submit a translation when appropriate. Data entry applications. Resolve client issues. Responds to difficult, time-sensitive complaints and feedback. Provide conflict de-escalation in dealing with irate clients. Refer customers to upper management for unresolved issues. Open and date-stamp incoming mail. Troubleshooting equipment by contacting the Helpdesk or Resolution center. Knowledge, Skills & Abilities (KSAs): Knowledge of: Computer service practices and techniques. Administrative, office, and clerical procedures. Program rules, regulations, policies, procedures, and computer systems. Problem resolution techniques using logic and reasoning. English language for sentence structure, composition, content, spelling, and grammar. Skills in: Active listening. Good written and oral communication to convey information effectively. Effective time management, organization, and prioritizing tasks. Identifying alternative solutions. Use of Google Workspace. Ability to: Professionally interact with all levels of personnel and customers. Work independently or collaboratively with a group. Multi-task and work under competing priorities. Adapt to changing environments and new technologies. Work at least 40 hours per week and maintain satisfactory attendance and punctuality standards. Engage critical thinking using logic and reasoning. Selective Preference(s): The ideal candidate for this position will have: At least one year of experience in a direct contact, customer service environment. Pre-Employment Requirements: If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions. All newly hired State employees are subject to and must successfully complete the Electronic Employment Verification Program (E-Verify). Benefits: The Arizona Department of Economic Security offers a comprehensive benefits package to include: Affordable medical, dental, life and short-term disability insurance plans Participation in the Arizona State Retirement System (ASRS) and Long-Term Disability plans 10 paid holidays per year Vacation time accrued at 4.00 hours bi-weekly for the first 3 years Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). Sick time accrued at 3.70 hours bi-weekly Deferred compensation plan Wellness plans Tuition Reimbursement Stipend Opportunities Infant to Work Program Rideshare and Public Transit Subsidy Career Advancement & Employee Development Opportunities Flexible schedules to create a work/life balance Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates. Contact Us: For questions regarding this career opportunity, please contact Alex Rivera at ************ or *************************. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation, such as a sign language interpreter or an alternative format, by contacting ************ or *************************. Requests should be made as early as possible to allow time to arrange the accommodation.

MHC Healthcare is seeking a bilingual Scheduling Specialist to join our Call Center team at the MHC Marana Main Health Center, located in the heart of Marana, AZ. Option to work from home (virtual) may be available once trained and meeting established productivity standards. The Scheduling Specialist is responsible for supporting health center operations by answering incoming patient telephone calls, scheduling appointments for patients, routing calls to appropriate departments, documenting messages, and providing general information to callers. MHC Healthcare is a Federally Qualified Community Health Center (FQHC), with 17 sites in Tucson and Pima County. MHC Healthcare is building a world-class integrated health care system that is committed to caring for special populations, and focused on improving health outcomes for our patients. This position may be qualified to work from home (virtual), based on meeting established productivity standards. Must reside in Arizona to be employed in this position. The following qualifications are required: High school diploma or equivalent Bilingual (English/Spanish) The following qualifications are preferred: Experience answering a multi-line phone system Call center experience Equivalent combination of education and experience may be considered if applicable and must be directly related to the functions and body of knowledge required to successfully perform the job. This position has the following supervisory responsibility: Does not direct or supervise others. The ideal candidate will also possess the following knowledge, skills, and abilities: Excellent customer service, organizational, and communication skills with emphasis on responsiveness, building trust, mutual respect, and courtesy. Ability to work in a culturally diverse environment. Ability to work under stressful situations. Ability to multi-task. Computer proficient. Detail oriented and aptitude for learning new skills. Excellent telephone etiquette and communication skills. Ability to express empathy and compassion to patients. Ability to accept and make calls at a workstation. Duties and Responsibilities: Answers incoming telephone calls in a timely manner and routes calls to appropriate departments. Schedules patient appointments and resolves issues to ensure appointments are scheduled appropriately according to procedures. Fills daily schedules for providers and all scheduling resources. Documents messages for providers and staff in the Electronic Medical Records (EMR) system and routes messages to appropriate employees in a clear and concise manner. Maintains strict patient confidentiality and protects clinic operations by following protocol for release of information while complying with all legal and HIPAA requirements. Obtains and manages accurate health insurance data and relevant patient demographic information. Conducts next-day reminder appointment confirmation calls to patients. Participates in meetings, education and in-service training as required. Performs other related duties as assigned. Benefits: MHC Healthcare's vision is to be the premier provider and employer in community health. To support our mission and vision in our community, MHC Healthcare believes health and well-being must start at home. Therefore, employees have many opportunities to care for our own health and wellness with benefits such as: Medical, Dental, and Vision 403(b) with employer contribution Short-term disability and other benefits Paid time off including 11 holidays plus vacation and sick leave accrual Paid bereavement, jury duty, and community service time Employee discount for medical services ($500 per year for full-time) Education reimbursement ($3,000 per year for full-time) Marana Health is committed to providing equal employment opportunities to all individuals, including those with disabilities and pregnancy-related conditions. If you require a reasonable accommodation to apply for a position or to participate in the interview process under the Americans with Disabilities Act (ADA) or the Pregnant Workers Fairness Act (PWFA), please contact our Human Resources Department at ************

Job Description La Fonda On The Plaza in Tucson, AZ is looking for one call center representatives to join our team. We are located on 5 N Wilmot Rd. Our ideal candidate is attentive, punctual, and engaged. We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills

Job Description Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents. Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet's medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported. Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour

NorthStar Memorial Group is seeking a Call Center Service Agent at Evergreen Mortuary & Cemetery in Tucson, Arizona. Here, we believe in empowerment. Our open-door policy means your voice is heard, and your ideas matter. We foster an environment where you're encouraged to think differently and challenge the status quo. Passion is at the heart of everything we do - from the dedication of every team member, we're driven by a shared commitment to excellence. Responsibilities * Answer incoming calls and route them to the correct department * Handle customer inquiries, complaints, and issues * Provide pricing to client families and schedule appointments * Management of the service/appointment calendar * Walking families through the next steps after a passing has occurred Qualifications * 1+ years of experience in a customer service environment * High School Diploma or equivalent * Excellent communication and customer service skills * Basic computer knowledge (Windows, MS Word, MS Excel, internet) Compensation * $15.00-$17.00/hr. Benefits * Medical, Dental, and Vision Insurance * Health Savings Account (HSA) * Life Insurance * 401(k) with Employer Matching We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $0.16 - $0.22 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Must be eligible to participate in the DoD Skillbridge program Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. • Responds to basic customer inquires regarding products, provides quotes, and handles order entry. • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • Partners with Account Representatives to ensure customer satisfaction. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • May handle customer returns. • Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Reliability, organization, and attention to detail required. • Strong communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. • Product knowledge is preferred. Must be eligible to participate in the DoD Skillbridge program COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, as well as supporting compliance to physician direction. Job Responsibilities: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Documents calls and intakes in computerized record keeping system (Productivity) Verifies and updates demographic information such as address and telephone number in computerized records

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center. Job Responsibilities: Performs CPAP/RAD setups in a timely and professional manner May also perform setup of oxygen equipment and other DME in patients' homes as well This includes completion of all required documentation, instructs patient on the safe and proper use of equipment Cleans rental equipment when returned to the center, in accordance with policies and procedures Maintain cleanliness and organization of warehouse/storage area Monitors CPAP/RAD Compliance report and follows up with non-compliant patients Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient Monitors md INR Compliance report and follows up with non-compliant patients Manage the center's oximetry process Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning Responsible for participating in on-call responsibilities for the center The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility Represents the company through professional personal appearance, patient care activities May serve as a backup to other employees for vacation, illness, or other periods of absenteeism Requires use of personal vehicle and a valid driver's license #DD

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Signing bonus ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Nancy Craney - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

**Ubicación** : En el lugar 1650 South Research Loop, Tucson, AZ, 85710, EE. UU. Tipo de **empleo** : A tiempo completo, $18/h, +$1000 de bonificación para nuevos empleados **poyo** : Atención al cliente **Idioma** : Debe ser fluido tanto en inglés como en español. Certificación bilingüe completada en el momento de la entrevista. **Location** : On-site at 1650 South Research Loop, Tucson, AZ, 85710, US **Employment Type** : Full-time, $18/hr, +$1000 New Hire bonus **Supporting** : Customer Service **Language** : Must be fluent in both English & Spanish. Bilingual certification completed at the time of interview. **Sobre nosotros** Somos el mayor proveedor de CX propiedad de minorías, ofreciendo experiencias digitales y centradas en las personas para algunas de las marcas más respetadas del mundo. Durante más de 25 años, hemos estado ayudando a las empresas a resolver sus mayores retos en la experiencia del cliente, y lo hacemos mejor que nadie. Como uno de los mejores lugares para trabajar, nos tomamos en serio crear un entorno donde las personas se muestren como son auténticas. Lo que significa que cuando tú tienes éxito, todos lo tenemos. **Así es como es realmente el trabajo** Eres un solucionador de problemas nato que se lleva bien con la gente. Sabes cómo escuchar lo que alguien realmente pide (no solo lo que dice), y puedes explicar las soluciones de una forma que tenga sentido. Mantienes la calma bajo presión, eres lo suficientemente detallista para mantener la información precisa y realmente te importa dejar a los clientes mejor que cuando se puso en contacto. Si eso te suena, este puesto encaja perfectamente. **About Us** We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. **Here's What the Job Really Looks Like** You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. **Cómo vas a causar impacto** - Orientar a los clientes ante preguntas, preocupaciones o desafíos que enfrentan al usar el producto o servicio - Escuchar activamente para entender la raíz del problema y ofrecer soluciones claras y efectivas - Registrar información detallada de las llamadas para fines de auditoría, informes y seguimiento - Mantener y actualizar los registros de los clientes para garantizar información precisa y actualizada - Identificar oportunidades para presentar a los clientes servicios nuevos o mejorados que satisfagan sus necesidades - Ofrecer recomendaciones y orientación de una manera que aporte valor y mejore la experiencia global del cliente - Uso continuo de teléfonos e ordenadores **How You'll Make an Impact** - Guide customers through questions, concerns, or challenges they encounter while using the product or service - Listen actively to understand the root of the issue and provide clear, effective solutions - Record detailed call information for auditing, reporting, and follow-up purposes - Maintain and update customer records to ensure accurate and current information - Identify opportunities to introduce customers to new or enhanced services that meet their needs - Provide recommendations and guidance in a way that adds value and enhances the overall customer experience - Ongoing usage of phone and computer systems ** Qué te preparará para el éxito** **Obligatorio:** - Fluidez tanto en inglés como en español - Diploma de secundaria o GED - Debe residir a menos de 25 millas de 1650 S. Research Loop Tucson, AZ - Sólidas habilidades de navegación informática - Familiaridad con aplicaciones de Microsoft Office (Word, Excel) - Excelentes habilidades de comunicación oral y escrita - Habilidades excepcionales de comprensión auditiva - Profesional y Cortés - Se prefieren 6 meses de experiencia en atención al cliente o ventas **Para candidatos internos:** - No debe estar en ningún plan de acción correctiva ni de rendimiento - Debe haber ocupado tu puesto actual durante 6+ meses - Debe tener experiencia relevante en la industria o en el programa **Nota de ubicación** : Actualmente estamos contratando para este puesto en Tucson, Arizona. **What'll Set You Up for Success** **Required:** - Fluent in both English and Spanish - High school diploma or GED - Must live within 25 miles from 1650 S. Research Loop Tucson, AZ - Strong computer navigational skills - Familiarity with Microsoft Office applications (Word, Excel) - Excellent oral and written communication skills - Exceptional listening/comprehension skills - Professional and Courteous - 6 months of customer service or sales experience preferred **For Internal Candidates:** - Must not be on any corrective action or performance plans - Must have held your current position for 6+ months - Must have relevant industry/program experience **Location Note** : We're currently hiring for this position in Tucson, Arizona. ** Por qué Alorica?** Nuestra cultura se refleja en cómo trabajamos juntos, nos apoyamos mutuamente y estamos presentes para nuestros clientes. Somos lo suficientemente valientes como para desafiar cómo siempre se han hecho las cosas, comprometidos con ofrecer resultados que importan y apasionados por crear experiencias para el cliente que realmente funcionen. **TIDE** es nuestro grupo de conexión construido en torno a conversaciones reales, experiencias compartidas y un sentido genuino de pertenencia. MLBA (Making Lives Better at Alorica) es nuestra organización sin ánimo de lucro dirigida por empleados, donde los equipos locales recaudan fondos y apoyan a colegas y comunidades cuando más importa. No solo hablamos de cultura: la construimos, la vivimos y seguimos mejorando la vida cada día. **Why Alorica?** Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. **TIDE** is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. **Lo que ofrecemos:** - Cobertura sanitaria, dental y de visión con opciones HSA - Tiempo libre remunerado - Opciones de pago flexibles: pago diario o semanal - Plan de jubilación 401(k) - Programas de desarrollo de liderazgo que realmente hacen crecer tu carrera - Cursos de acceso abierto a través de la Academia Alorica - Formación remunerada y reembolso de matrícula - Descuentos para empleados en alimentos, viajes, seguros, planes de telefonía, salud y bienestar, suministros para mascotas y más - Programa de asistencia al empleado para apoyo personal y profesional - Beneficios voluntarios adicionales para satisfacer tus necesidades individuales **Nuestros valores** **Audaz** - Desafiamos las convenciones y asumimos riesgos inteligentes **Implacable** - Entregamos resultados, cueste lo que cueste **Conectados** - Trabajamos como One Alorica porque juntos somos más fuertes **Cierto** : Aparecemos como nosotros mismos todos los días, ** Listo para unirte a nosotros?** Si buscas un lugar donde tu trabajo importe, tu voz sea escuchada y puedas construir una carrera de verdad, hablemos. ¡Solicita hoy! **Empleador de Igualdad de Oportunidades - Veteranos/Discapacitados** **AVISO** : La información anterior ha sido diseñada para indicar la naturaleza general y el nivel de trabajo realizado por los empleados en esta clasificación. \#AloricaJobs #CallCenter #CustomerServiceJobs **What We Offer:** - Health, dental, and vision coverage with HSA options - Paid time off - Flexible pay options: daily or weekly pay - 401(k) retirement plan - Leadership development programs that really grow your career - Open access courses through Alorica Academy - Paid training and tuition reimbursement - Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more - Employee assistance program for personal and professional support - Additional voluntary benefits to meet your individual needs **Our Values** **Bold** - We challenge conventions and take smart risks **Relentless** - We deliver results, no matter what it takes **Connected** - We work as One Alorica because we're stronger together **True** - We show up as our authentic selves, every single day **Ready to Join Us?** If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! **Equal Opportunity Employer - Veterans/Disabled** **DISCLAIMER** : The above information has been designed to indicate the general nature and level of work performed by employees in this classification. \#AloricaJobs #CallCenter #CustomerServiceJobs

Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents. Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet's medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported. Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour

We're looking for a detail driven, proactive Customer Service Specialist to support Rain Bird's U.S. and international distributor and retailer network. This is a dynamic role that blends customer service, sales and marketing support, ERP administration, international logistics coordination, and data analysis. If you enjoy solving complex problems, collaborating across departments, and learning new systems and processes, this role offers strong development potential including future opportunities in Product Management, IT, Sales, or related functions. Responsibilities RESPONSIBILITIES MAY INCLUDE: Customer & Sales Support Deliver exceptional customer service to domestic and international partners Partner with Marketing, Sales, Supply Chain, and other internal teams to advocate for customer needs International Logistics Coordinate international shipping requirements with distribution centers Prepare and apply country-specific documentation (commercial invoices, shipper's letters of instruction, export controls, certificates of origin, trade agreements such as USMCA, etc.) Review international letters of credit for viability and risk mitigation Support export traffic management, including freight routing, consolidation, documentation, and communication with brokers and carriers ERP & Systems Administration Manage all system setup related to order-to-payment processes in the ERP Lead or support complex order entry, billing processes, and system improvement projects Reporting & Data Analysis Use expert level Microsoft Excel skills to refine data, build reports, and support business decisions Conduct data mining, analysis, queries for pricing, and business intelligence reporting Cross-Functional Projects Lead or contribute to special projects across customer service and operations Cross-train and occasionally serve as backup for other customer support areas Apply excellent judgment in ambiguous situations and take initiative to resolve issues Qualifications Minimum Qualifications: 2-3 years' experience in one or more areas: customer service, order processing, MIS, supply chain, accounting/bookkeeping, internal/field sales, ERP systems, or entry-level product marketing Bachelor's degree in Marketing, Business, MIS, or related field strongly preferred Strong written and verbal communication skills Highly organized, able to manage multiple priorities effectively Self-starter with strong problem-solving abilities DESIRED QUALIFICATIONS: Master's degree in Marketing, Business, MIS, or related field 3-5 years of international logistics experience Knowledge of irrigation products or related industries Experience working collaboratively in team environments; leadership experience a plus Rain Bird is an equal opportunity employer.

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, as well as supporting compliance to physician direction. Job Responsibilities: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Documents calls and intakes in computerized record keeping system (Productivity) Verifies and updates demographic information such as address and telephone number in computerized records