Call center representative jobs in Morristown, NJ

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! SALARY RANGE The pay range for this position is $45,000 to $49,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI

We are seeking a highly organized and client-focused Customer Service and Account Manager to join our logistics team. This role is responsible for managing day-to-day operations for apparel clients, ensuring exceptional service, timely deliveries, and strong client relationships. The ideal candidate will have experience in logistics, supply chain, or apparel distribution and possess excellent communication and problem-solving skills. Key Responsibilities: Serve as the primary point of contact for assigned apparel clients, managing all inquiries and service requests. Oversee order processing, shipment tracking, and delivery schedules to ensure accuracy and timeliness. Coordinate with internal teams (warehouse, transportation, and operations) to resolve issues and meet client expectations. Monitor inventory levels and assist clients with replenishment planning. Prepare and analyze reports on shipment status, performance metrics, and account activity. Handle escalations promptly and provide proactive solutions to prevent service disruptions. Maintain strong relationships with clients through regular communication and account reviews. Identify opportunities for process improvements and upselling additional services. Qualifications: Bachelor's degree in Business, Supply Chain, Logistics, or related field (preferred). 3+ years of experience in customer service or account management within logistics or apparel industry. Strong understanding of supply chain processes and apparel distribution requirements. Excellent communication, negotiation, and interpersonal skills. Proficiency in MS Office and logistics management systems (TMS/WMS experience preferred). Ability to multitask, prioritize, and work in a fast-paced environment.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge

About Us For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients. Commercial Lines Customer Service Representative Responsibilities: Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more. Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy. Task Management: Track, follow up and close out service tasks. Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance. Customer Servicing: Assist the Account Managers with incoming calls when needed. Qualifications: Valid New Jersey Property and Casualty License required Minimum of 2 years of commercial lines insurance experience Knowledge of insurance products Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered Effective verbal and written communication skills Excellent organizational skills Strong multitasking skills, attention to detail, and follow-through discipline Hours: Monday-Friday, 9:00am-5:00pm Office Location: 492 Franklin Avenue, Nutley, NJ 07110 Benefits: Competitive Salary Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

As one of the Washington Metropolitan area's fastest-growing IT companies, we are always looking for creative, passionate, and responsible individuals. We recognize that intelligent, dedicated employees are our greatest asset. If you value innovation, integrity, and a drive to deliver, we invite you to become Enlightened. We are hiring a Customer Service Center Representative (CSR) to support the Port Authority of New York and New Jersey (PATH) riders and staff. This position serves as the initial point of contact for customers of (PATH), using established procedures and troubleshooting tools to provide timely and effective assistance. About the Port Authority: Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains critical transportation and trade infrastructure across the region. It also owns and manages the 16-acre World Trade Center site, home to the iconic One World Trade Center. Key Responsibilities: Provide support via phone, email, and other channels while documenting all inquiries and resolutions. Register various fare cards by entering data into the central database and PCPS website. Handle lost or malfunctioning card claims, including processing replacements and updating records. Investigate and resolve issues related to ticket vending machines and advise customers of next steps. Process new and replacement web orders and maintain related spreadsheets. Assist with refund and transaction investigations, providing analysis for supervisor review. Execute product and monetary refunds through the central database and PATH website per guidelines. Monitor and escalate incomplete or missing transactions to the Team Lead. Advise customers on PCPS technical issues and guide appropriate actions. Provide clear, knowledgeable guidance to help customers make informed decisions. Required Qualifications: High School Diploma or equivalent. At least 2 years of customer service experience, including high-volume call center support Proficiency in Microsoft Office, particularly Excel. Strong written, verbal, and interpersonal communication skills Ability to work independently and remain professional under pressure. Minimum of 1 year collaborating across diverse teams Preferred: Minimum of 1 year of college (30 credit hours). Experience in financial services or banking. Benefits: The expected salary range for this position is listed above. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. At Enlightened, we pride ourselves on offering a comprehensive and industry-competitive benefits package to our full-time employees. Our benefits include: Medical/Dental/Vision Insurance with Health Savings Accounts (HSA) Flexible Spending Accounts (FSA) 401(k) Retirement Plan Paid Holidays, Vacation, & Sick Leave Professional Training & Development Reimbursement Please note, these benefits are available exclusively to full-time employees of Enlightened. Equal Opportunity Statement Enlightened is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.

Temporary Contact Call Center Associate - 250336: N/A Description Job Summary:The IEEE Contact Center Associate will be responsible to service and troubleshooting IEEE Product & Service challenges presented by internal and external customers, including members, individuals, staff and volunteers via chat, bulk mail, phone, and interdepartmental communications. The incumbent in the role provides prompt and professional high quality service and solutions on a consistent level. He/She will assume ownership and accountability for resolution of all inquiries, attend training to develop job skills, products/services knowledge, and Contact Center skills. This individual works well with minimal supervisor interactions and can make decisions to deliver high satisfaction to our members and customers. This position is under general supervision and typically reports to a Supervisor. Essential Functions:Typical tasks include but are not limited to: Provide practical solutions to IEEE members, customers, and volunteers Understands the methodology and works on problem solving solutions Receive research and respond to member and customer inquiries Provide personalized support concerning IEEE products, services and benefits Follow Contact Center SOP (Standard Operating Procedures) And other responsibilities as designated by department management Qualifications Education and Experience:Bachelor's degree is preferred but is not required for this position based on equivalent and progressive experience in lieu of a degree2+ years customer service experience Demonstrates knowledge of and ability to grasp technical language, functionality, and support for Contact Center support systems, in particular OSC or similar CRM software. Skills & Other Requirements:Strong organization skills Team oriented; ability to partner and share information and foster relationships Must have excellent communications skills with the ability to interact in a professional manner with all levels of staff, suppliers, and volunteers. Must have working knowledge of MS Office Applications (Word, Excel, Power Point, Access) CRM Database experience is a plus Shift: 8am-4:30pm Salary Range: $20-$25/hr For information on work demands and conditions required for this position, please consult the reference document, “Physical, Mental, and Work Environment Standards for IEEE Positions. ” This position is classified under Category I - office positions. IEEE is an EEO/AAP Employer/Protected Veteran/Disabled. Disclaimer: This outlines the general nature and key features performed by various positions that share the same job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of employees assigned to the job. Nothing in this restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons. Job: Customer Service Primary Location: United States-New Jersey-Piscataway Schedule: Full-time Job Type: Temporary Job Posting: Dec 10, 2025, 9:10:40 PM

Job Opportunity: Call Center Representative at Encodle Link About Us: At Encodle Link, we prioritize individual growth as a cornerstone of collective success. We foster an environment that nurtures continuous learning, skill acquisition, and professional development for our employees. Through comprehensive training and mentoring programs, we are dedicated to equipping our team with the resources needed to excel in their careers. Position: Call Center Representative Responsibilities: As a Call Center Representative at Encodle Link, you will be the frontline of our customer service operations, providing exceptional support and assistance to our clients. Your responsibilities will include: Handling inbound and outbound calls in a professional and courteous manner. Providing product information and resolving customer inquiries and issues. Processing orders, returns, and exchanges accurately and efficiently. Documenting all customer interactions and maintaining detailed records. Collaborating with team members to ensure timely resolution of customer concerns. Adhering to company policies and procedures at all times. Qualifications: To excel in this role, you should possess: Previous experience in a customer service or call center environment preferred. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficiency in using CRM software and other call center tools. Ability to multitask and work effectively in a fast-paced environment. A positive attitude and a passion for delivering outstanding customer service. Benefits: We offer a comprehensive benefits package, including: Competitive salary range: $3400 - $3980 per month. Full-time position, Monday to Friday, 8 hours per day. Opportunities for career advancement and professional development. Supportive and collaborative work environment. Health insurance and retirement benefits. Location: New Jersey, NJ If you are a customer-focused individual with excellent communication skills and a desire to make a positive impact, we encourage you to apply for the Call Center Representative position at Encodle Link. Join us in providing exceptional service and building lasting relationships with our clients! Encodle Link is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Join our dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center. We are looking for motivated individuals who are passionate about providing excellent customer service and have a keen interest in healthcare. Responsibilities: Handle inbound and outbound calls in a professional and courteous manner. Assist patients and healthcare providers with inquiries, appointment scheduling, and medical information. Taking messages for Providers. Document all interactions and maintain confidentiality of patient information in accordance with HIPAA guidelines. Making audit calls. Requirements: High school diploma or equivalent. Proven customer service experience in a call center environment, preferably in healthcare preferred Excellent communication skills, both verbal and written. Ability to multitask, prioritize, and manage time effectively. Bilingual proficiency (English and Portuguese). We Offer: Competitive compensation package. Comprehensive benefits including health insurance, retirement plans, and paid time off. Supportive work culture focused on professional development and continuing education. Opportunity to work in a growing field with a focus on improving patient outcomes. Two (2) weeks paid training. Uniforms provided. Working Hours: Monday through Sunday 9am-5pm (rotating weekends). 1 late night shift required weekly. Job Type: Full-time Pay: $17.00 - $20.00 per hour Commensurate with experience Expected hours: 37.5 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid sick time Paid time off Vision insurance Schedule: Evening shift Monday to Friday Weekends as needed Experience: Customer service: 1 year (Preferred) Ability to Commute: Essex County, NJ (Preferred)

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Overview Are you a skilled salesperson looking for a high-earning opportunity in the booming Medicare market? American Central Marketing Group is expanding our Medicare call center team! We're seeking driven, coachable sales reps to become licensed Medicare agents and help seniors choose the right health plans. Whether you're already licensed or looking to get licensed, we provide everything you need to succeed. What We Offer: Hourly pay plus Top-tier commissions: Warm inbound & outbound leads no cold calling Training + Licensing Support (if unlicensed) CRM & Dialer system Career growth into team leads and managers Responsibilities: Make outbound and take inbound calls to Medicare-eligible individuals Educate clients on Medicare Advantage, Med Supp, and Part D options Use our CRM to manage leads and track client interactions Maintain CMS compliance and complete scopes of appointment Enroll clients into plans that meet their healthcare needs Qualifications: Sales experience (phone sales preferred) Health insurance license (preferred, not required) Willing to complete licensing and AHIP certification Strong communicator with the ability to build rapport fast Motivated, coachable, and goal-oriented Schedule: Monday to Friday: 9:00 AM 6:00 PM EST Saturdays optional during AEP (Annual Enrollment Period) Location: In-office in Secaucus, NJ Ready to Join One of the Fastest Growing Medicare Teams in the Country? Apply today and start your journey toward a 6-figure career in Medicare sales. Join us as we strive to provide top-notch service while growing our business. If you are passionate about helping others and have the skills we are looking for, we encourage you to apply! Job Type: Full-time Pay: $18.00 - $20.00 per hour plus commission Opportunity for advancement Expected hours: 40 per week Monday thru Friday 9 am to 5 pm est Benefits: Paid time off Supplemental Pay: Bonus opportunities Commission pay Ability to Commute: Secaucus, NJ 07094 (Required) Ability to Relocate: Secaucus, NJ 07094: Relocate before starting work (Required) Work Location: In person

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role In this role, you will embody our value of Doing The Right Thing by protecting People, Assets, and Brands. You will work in a energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand power, enduring customer relationships, and exuding our commitment to team and values. You'll need to understand the big picture strategy and work with cross-functional teams and external partners. What You'll Do * Provides a high level of visible, overt presence to prevent loss and safety issues. * Helps drive a low risk culture and contributes to shortage reduction efforts by providing a visible presence on the sales floor. * Greets customers and provides service. * Maintains Physical Security of the store. o Assists leadership in proper handling of escalated customer situations. o Assists Asset Protection Coordinators during external shoplifting apprehensions. o Collects and communicates loss and safety related intelligence to stores and Asset Protection leaders. * Creates and maintains awareness by promoting available resources to your business partners (Open Door Policy, Code of Business Conduct Hotline, Brand Protection Program, Safety trainings, etc.). * Promotes and supports awareness of store safety standards as they relate to security and safety procedures (Code Adam, active threat, emergency procedures, downtime boxes, equipment, etc.). Who You Are * The Asset Protection Service Representative's primary responsibility is to ensure the safety of all store employees and customers and to support the shortage reduction efforts by providing a strong visible presence in the store. * They are responsible for monitoring the customer entrance/exit. * They work closely with store leaders and other Asset Protection personnel to ensure all Asset Protection initiatives are compliant to Brand standards while maintaining a strong focus on customer service. * Experience in customer service and/or a high-pressure, multitask environment to drive results, coach, and collaborate. * Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions. * Ability to actively learn and immediately apply learnings into decisions and behaviors. Ability to manage and prioritize their time; able to multitask. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Hourly Range: $15.49 - $19.60 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits For Full Time Employment Health Insurance, PTO, Paid Holidays, 401(K) and more! We are seeking a friendly, professional, and organized Call Center Representative to join our dental office team. In this role, you will be the first point of contact for patients, responsible for answering calls, scheduling appointments, verifying insurance, and providing general information about our dental services. You will play a key role in delivering excellent patient experiences and supporting the operational efficiency of our practice. Key Responsibilities: Answer inbound calls in a professional and courteous manner Schedule, confirm, and reschedule patient appointments using dental scheduling software Provide patients with accurate information regarding services, procedures, insurance coverage, and office policies Handle inquiries related to insurance and treatment plans Make outbound calls to remind patients of upcoming appointments or follow-ups Update patient records accurately in the system Coordinate with dental staff to ensure smooth patient flow and care Follow HIPAA guidelines and maintain patient confidentiality Requirements: High school diploma or equivalent (Associate's degree preferred) Previous call center, customer service, or dental office experience is highly desirable Familiarity with dental terminology and insurance plans is a plus Excellent communication and interpersonal skills Strong attention to detail and organizational skills Proficient with dental or medical scheduling software (Denticon) preferred Ability to multitask Bilingual (Spanish, etc.) is a plus

We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. Your main goal will be to effectively address customer issues, complaints, and inquiries in a timely manner. Call Center Representative duties and responsibilities: Manage inbound and outbound customer calls in a timely manner Identify customers' needs and wants, give your best to clarify information Research every issue and provide solutions to them Recognize opportunities to up sell our products and services Follow our company's communication “scripts” Keep records of all conversations in our call center database in a comprehensible way When assigned, attend educational seminars Build strong relationships with customers Follow our customer engagement strategy Meet qualitative and quantitative targets Call Center Representative requirements: Previous experience in a customer support role Track your own work on a daily basis and compare it to benchmarks Strong phone and verbal communication skills Excellent listener Adaptable to different personality types Familiarity with CRM technology Customer focus Ability to multi-task Set priorities Excellent time management skills High school degree

Job DescriptionBenefits: 401(k) matching Health insurance Training & development Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities Receive inbound calls and place outbound calls Identify the reason for the customers call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Upsell products and services when appropriate Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Call Center Representative or in a similar role is preferred Excellent phone and verbal communication skills Understanding of active listening techniques Familiarity with Customer Relationship Management (CRM) programs Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively

Dealership:L0443 Planet HondaPlanet HondaNow Hiring: Driven BDC/Call Center Sales Representatives! Take Your Career to the Next Level with Planet Honda! Planet Honda part of the Lithia & Driveway family of dealerships, is searching for high-performing, Business Development Center Sales Representatives to join their award-winning team! If you want to work in an amazing, employee-centric environment with a tremendous opportunity to grow your career with the very best in the business, now is the time to make your move! Who are we looking for? Automotive Sales BDC, Internet and/or Client Advisor experience is preferred We will train candidates who have great people skills and ambition Customer-focused, energetic, and self-motivated Outstanding follow up skills Ability to convert internet leads to appointment/sale Team player Strong communication skills -verbal and written Excellent computer skills including CRM proficiency Highly organized with attention to detail We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The hourly wage range for this position is $15.49 hourly with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. Information about LITHIA's comprehensive benefits can be reviewed on our careers site at ******************************

This job is based in Newark, NJ in our HQ at 550 Broad Street. Today, companies spend huge amounts of time & money on training that is outdated, boring and quickly forgotten by employees. With our game based training platform companies convert boring training material into competitive training games that are proven to increase sales performance. 1Huddle engages employees through daily training games that companies can customize to their brand and be played in under 5 minutes a day. Clients including: Audible, FASTSIGNS, Madison Square Garden, Golden State Warriors, Hand and Stone, New York Mets, Loews Hotels, Los Angeles Dodgers and more. We power the people that power teams. Featured on Fox News, CNN, Huff Post, Bloomberg & The Wall Street Journal. Job Description Our Customer Success Team is focused on meeting the needs of our customers to ensure they are getting the most value out of our products/solutions and services. We are looking for a junior customer support rep who will be assisting in basic technical support to customers. Logging issues and responding when you can; otherwise escalating more complex issues to the appropriate team/person. Come join our team and provide awesome service that contributes to our customer's success! Essential Roles & Responsibilities: Engaging with clients verbally and in writing to answer questions or solve problems they are having with our platform. Logging client issues in our tracking system. Solving client issues when you can; otherwise escalating issues accordingly. Learning the basics of our complete game platform. Contributing to the success of our clients by helping them get the most out of our platform. Work local and national marketing events. Build relationships to provide repeat business and excellent customer service Manage multiple relationships well Build rapport with customers and prospects Miscellaneous duties as assigned by Executive Team Qualifications Have a friendly and professional telephone manner Excellent leadership and motivational skills Display an outstanding ability to listen well Work well in a team environment Effectively express ideas verbally and in writing Independently take action beyond what is called for Demonstrate a positive attitude Passion for helping customers get what they need Additional Information Learn More | Play Now! Play the game to learn more and see if you got what it takes to join the team at 1Huddle. For download instructions, view the PDF or below image. All employees are required to be vaccinated.

Our Company Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026. Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world! Your Role If you thrive working in the Services field and you are obsessed with ensuring care user satisfaction, this is the position for you! One of Technogym's goals is to satisfy 100% of our customers and end-users. We are looking for an energetic, results-driven Technical Call Center Specialist who will act as a liaison to provide customers with product information, resolve issues, complaints, and inquiries, while keeping customer satisfaction at the core of every decision and behavior. This position works out of our Jersey City offices and reports directly to the Technical Call Center Team Leader. Your Impact Guarantee timely response to customers' requests and collect all relevant information to describe the reported problem to facilitate its resolution Act as the first-line for troubleshooting and timely escalation Provide effective solutions to known problems through proper troubleshooting and identify/order the needed spare parts in case of easy-to-solve issues Guarantee customer satisfaction through professional technical assistance standards in terms of politeness, quality and speed Facilitating and scheduling Field Service Engineer visits when needed Proactivley managing open requests Process orders of spare parts specifically requested by customers Manage inbound and outbound calls in a timely manner Build sustainable relationships and engage customers by taking the extra mile About You What you should bring: 1-3 years' experience in a call center environment or in a customer service support role Bachelor's Degree or equivalent work experience Strong phone and verbal communication skills along with active listening skills Ability to multi-task, set priorities and manage time effectively Knowledge of customer service techniques, communication & negotiation skills Familiarity with CRM systems and practices Familiarty with troubleshooting technical equipment a plus Customer focus and adaptability to different personality types This role is based out of our Jersey City, NJ offices and will require being on-site 5 days/week What We Offer: Base salary starting at $65,000 Comprehensive medical, dental, and vision insurance - eligible starting first day of employment 401k with company match -eligible starting first day of employment PTO Technogym is an Equal Opportunities Employer Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief. Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!

Our Company Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026. Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world! Your Role If you thrive working in the Services field and you are obsessed with ensuring care user satisfaction, this is the position for you! One of Technogym's goals is to satisfy 100% of our customers and end-users. We are looking for an energetic, results-driven Technical Call Center Specialist who will act as a liaison to provide customers with product information, resolve issues, complaints, and inquiries, while keeping customer satisfaction at the core of every decision and behavior. This position works out of our Jersey City offices and reports directly to the Technical Call Center Team Leader. Your Impact * Guarantee timely response to customers' requests and collect all relevant information to describe the reported problem to facilitate its resolution * Act as the first-line for troubleshooting and timely escalation * Provide effective solutions to known problems through proper troubleshooting and identify/order the needed spare parts in case of easy-to-solve issues * Guarantee customer satisfaction through professional technical assistance standards in terms of politeness, quality and speed * Facilitating and scheduling Field Service Engineer visits when needed * Proactivley managing open requests * Process orders of spare parts specifically requested by customers * Manage inbound and outbound calls in a timely manner * Build sustainable relationships and engage customers by taking the extra mile About You What you should bring: * 1-3 years' experience in a call center environment or in a customer service support role * Bachelor's Degree or equivalent work experience * Strong phone and verbal communication skills along with active listening skills * Ability to multi-task, set priorities and manage time effectively * Knowledge of customer service techniques, communication & negotiation skills * Familiarity with CRM systems and practices * Familiarty with troubleshooting technical equipment a plus * Customer focus and adaptability to different personality types * This role is based out of our Jersey City, NJ offices and will require being on-site 5 days/week What We Offer: * Base salary starting at $65,000 * Comprehensive medical, dental, and vision insurance - eligible starting first day of employment * 401k with company match -eligible starting first day of employment * PTO Technogym is an Equal Opportunities Employer Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief. Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!

Job DescriptionDescription Call Center Agent Employment Type: Full-Time Reports To: Call Center Supervisor We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a Call Center Agent, you will be the first point of contact for our customers, responsible for answering inquiries, resolving issues, and delivering a high-quality customer experience. The ideal candidate will be empathetic, patient, and proficient in handling a high volume of inbound and outbound calls. Key ResponsibilitiesCustomer Support: Handle inbound and outbound calls professionally and courteously. Answer customer questions, resolve complaints, and provide appropriate solutions in a timely manner. Problem Solving: Identify customer needs and clarify information by conducting thorough problem analysis. Offer alternative solutions when necessary, aiming to achieve first-call resolution. Communication: Maintain a positive, empathetic, and professional attitude toward customers at all times. Escalate unresolved issues to appropriate teams or departments. Product Knowledge: Develop a comprehensive understanding of the company's products, services, and policies. Keep updated on any product or policy changes to ensure accurate information is shared with customers. Documentation: Accurately log all call details, interactions, and customer information into the company's CRM system. Prepare reports or summaries of customer interactions and outcomes. Skills, Knowledge and Expertise High school diploma or equivalent (Bachelor's degree preferred). Strong verbal and written communication skills. Ability to multitask and prioritize in a fast-paced environment. Proficient in using computers, CRM software, and other call center tools. Excellent problem-solving skills and patience. Benefits Comprehensive health, dental, and vision insurance. Paid time off and holidays. Retirement plan with company match. Professional development opportunities. Fun and creative work environment.

Call Center Representative Position: Full Time Previous high volume call center experience Previous experience in a Healthcare environment Experience with EMR/EHR systems in Medical Environment Reliable transportation Must be reliable, seeking a full time permanent position Position Details: Monday - Friday 9a - 5p hours Will need to be confident on the phone, able to work on their own after training period