Inbound Call Center Representative
Call center representative job in Ridgefield, NJ
Job Brief:
The Inbound Call Center Representative (CSR) answers all incoming calls from sponsors, members, and providers. Researches claim status, and assists in bringing resolution to the claim problem by thorough analysis. To do this, the CSR must have a thorough understanding of the claims process to ensure repeat calls do not occur due to unclear or inaccurate information. Outbound calls are made by the CSR to close the communication loop with the caller as required and the CSR must manage this process to coincide with lulls in call center inbound call volumes.
Responsibilities:
- Handle high volume inbound calls supporting members with counseling when selecting appropriate health care plans to meet their needs
- Accurately document member information and call notes
- Provide members with accurate information and a positive experience to all callers (callers may also include local county offices)
- De-escalate callers when handling complaints and escalating when appropriate
- Handle up to 3 incoming chat sessions simultaneously
- Complete offline work as needed
Skills Required:
- Accuracy and attention to detail
- Ability to work in a fast paced environment
- Excellent listening skills
- Ability to manage callers with compassion and professionalism
Sales and Customer Acquisition Representative
Call center representative job in Union City, NJ
Ascension Management, a fast-growing Sales and Business Development firm in New Jersey, is seeking a driven individual to join as a Sales and Customer Acquisition Representative. This is a hands-on opportunity to lead local market expansion, gain experience in customer acquisition, and launch a rewarding career by connecting clients to essential internet, voice, and entertainment services.
As a Sales and Customer Acquisition Representative, you'll master direct sales strategies and telecom product expertise through intensive training. This Sales and Customer Acquisition Representative role focuses on driving business growth by generating leads, delivering persuasive presentations, and closing deals, ensuring seamless onboarding for new customers.
Role Requirements For A Sales and Customer Acquisition Representative:
Participate in advanced training covering direct sales strategies, customer acquisition tactics, and product expertise in telecommunications
Proactively connect with residential consumers through targeted sales outreach in assigned territories
Conduct personalized consultations to uncover customer needs and position tailored solutions that deliver value
Deliver compelling presentations, overcome objections, and close new accounts with confidence and professionalism
Manage the enrollment process end-to-end, ensuring accurate documentation and a seamless customer experience
Consistently meet or exceed acquisition goals while maintaining detailed CRM records of leads and new accounts
Join ongoing sales coaching, market briefings, and training to sharpen skills and stay ahead of industry trends
What's In It For Our Sales And Customer Acquisition Representative?
Drive customer growth and expand market share for essential telecom services with results you can see
Build expertise in direct sales, negotiation, lead generation, and acquisition strategies valued across industries
Access clear career pathways into advanced sales, business development, and leadership roles
Thrive in a competitive, goal-oriented culture that supports growth and celebrates success
Gain hands-on experience in customer acquisition and market development-essential for a thriving sales career
Receive personalized coaching from experienced sales leaders invested in your success
Qualities That Set You Apart As A Sales And Customer Acquisition Representative:
You possess an undeniable drive to win and excel in a direct sales environment
You're a natural hunter, always seeking new opportunities and challenges
You have exceptional persuasive communication skills and can influence decisions effectively
You thrive on exceeding targets and are motivated by aggressive goals
You're incredibly resilient, turning challenges into opportunities for growth
You're a strategic thinker who can identify and capitalize on new market segments
You maintain a high level of energy and enthusiasm in every direct interaction
Your earning potential is directly tied to your performance, with no limits placed on commissions. Compensation estimates are based on what typical annual commission compensation is earned in the role.
Auto-ApplyCustomer Service Center Representative (Jersey City, NJ)
Call center representative job in Jersey City, NJ
As one of the Washington Metropolitan area's fastest-growing IT companies, we are always looking for creative, passionate, and responsible individuals. We recognize that intelligent, dedicated employees are our greatest asset. If you value innovation, integrity, and a drive to deliver, we invite you to become Enlightened.
We are hiring a Customer Service Center Representative (CSR) to support the Port Authority of New York and New Jersey (PATH) riders and staff. This position serves as the initial point of contact for customers of (PATH), using established procedures and troubleshooting tools to provide timely and effective assistance.
About the Port Authority:
Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains critical transportation and trade infrastructure across the region. It also owns and manages the 16-acre World Trade Center site, home to the iconic One World Trade Center.
Key Responsibilities:
Provide support via phone, email, and other channels while documenting all inquiries and resolutions.
Register various fare cards by entering data into the central database and PCPS website.
Handle lost or malfunctioning card claims, including processing replacements and updating records.
Investigate and resolve issues related to ticket vending machines and advise customers of next steps.
Process new and replacement web orders and maintain related spreadsheets.
Assist with refund and transaction investigations, providing analysis for supervisor review.
Execute product and monetary refunds through the central database and PATH website per guidelines.
Monitor and escalate incomplete or missing transactions to the Team Lead.
Advise customers on PCPS technical issues and guide appropriate actions.
Provide clear, knowledgeable guidance to help customers make informed decisions.
Required Qualifications:
High School Diploma or equivalent.
At least 2 years of customer service experience, including high-volume call center support
Proficiency in Microsoft Office, particularly Excel.
Strong written, verbal, and interpersonal communication skills
Ability to work independently and remain professional under pressure.
Minimum of 1 year collaborating across diverse teams
Preferred:
Minimum of 1 year of college (30 credit hours).
Experience in financial services or banking.
Benefits:
The expected salary range for this position is listed above. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data.
At Enlightened, we pride ourselves on offering a comprehensive and industry-competitive benefits package to our full-time employees. Our benefits include:
Medical/Dental/Vision Insurance with Health Savings Accounts (HSA)
Flexible Spending Accounts (FSA)
401(k) Retirement Plan
Paid Holidays, Vacation, & Sick Leave
Professional Training & Development Reimbursement
Please note, these benefits are available exclusively to full-time employees of Enlightened.
Equal Opportunity Statement
Enlightened is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.
Auto-ApplyCall Center Representative
Call center representative job in Jersey City, NJ
Job Opportunity: Call Center Representative at Encodle Link
About Us: At Encodle Link, we prioritize individual growth as a cornerstone of collective success. We foster an environment that nurtures continuous learning, skill acquisition, and professional development for our employees. Through comprehensive training and mentoring programs, we are dedicated to equipping our team with the resources needed to excel in their careers.
Position: Call Center Representative
Responsibilities: As a Call Center Representative at Encodle Link, you will be the frontline of our customer service operations, providing exceptional support and assistance to our clients. Your responsibilities will include:
Handling inbound and outbound calls in a professional and courteous manner.
Providing product information and resolving customer inquiries and issues.
Processing orders, returns, and exchanges accurately and efficiently.
Documenting all customer interactions and maintaining detailed records.
Collaborating with team members to ensure timely resolution of customer concerns.
Adhering to company policies and procedures at all times.
Qualifications: To excel in this role, you should possess:
Previous experience in a customer service or call center environment preferred.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficiency in using CRM software and other call center tools.
Ability to multitask and work effectively in a fast-paced environment.
A positive attitude and a passion for delivering outstanding customer service.
Benefits: We offer a comprehensive benefits package, including:
Competitive salary range: $3400 - $3980 per month.
Full-time position, Monday to Friday, 8 hours per day.
Opportunities for career advancement and professional development.
Supportive and collaborative work environment.
Health insurance and retirement benefits.
Location: New Jersey, NJ
If you are a customer-focused individual with excellent communication skills and a desire to make a positive impact, we encourage you to apply for the Call Center Representative position at Encodle Link. Join us in providing exceptional service and building lasting relationships with our clients!
Encodle Link is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
Call Center Representative
Call center representative job in Fishkill, NY
Call Center Representative
Fishkill, NY
$20-$22/hour, based on experience
Full-Time | Monday-Saturday (flexible schedule required)
At TEG Federal Credit Union, we're more than just a financial institution - we're a team that cares for each other, our members, and our community. We're looking for a Call Center Representative to join our Solutions Center team in Fishkill, NY.
This role is all about helping members over the phone: answering questions, resolving issues, and guiding them to products and services that support their financial well-being. If you enjoy problem-solving, building relationships, and delivering exceptional customer service, this is the opportunity for you.
What you'll do as a Call Center Representative (Responsibilities):
Handle member service requests such as address changes, check orders, stop payments, lien releases, and card replacements.
Assist members with mobile and online banking questions.
Research and resolve member issues, following up by phone, email, or mail as needed.
Identify opportunities to support members' financial fitness by recommending appropriate credit union products and services.
Accurately verify member identity and maintain confidentiality at all times.
Perform other duties as needed to support the Solutions Center team.
What we're looking for (Qualifications):
1-3 years of customer service or banking experience (call center experience preferred).
High school diploma or GED required.
Strong communication, listening, and problem-solving skills.
Comfortable using Microsoft Word and Windows-based programs; accurate typing and computer skills.
Ability to handle confidential member information with discretion.
Flexible availability, including Saturdays.
Why Join TEG?
Competitive hourly pay: $20-$22/hour, based on experience
Comprehensive health, dental, and vision insurance
401(k) with company match + defined benefit pension plan
Paid time off and holidays
Training and career growth opportunities
Supportive, team-oriented culture focused on community impact
At TEG Federal Credit Union, you're not just filling a seat - you're making a difference. Join us in empowering members to embrace financial well-being every day.
Apply now for immediate consideration!
About TEG Federal Credit Union:
With over $400 Million in assets located in beautiful Hudson Valley, NY, TEG Federal Credit Union has over 37,000 members, 9 branches, an amazing employee culture, strong history of member service excellence and is one of the most respected financially sound organizations in the area. Our vision at TEG is to empower our members to embrace their financial wellbeing each and every day. TEG's mission is to enrich the lives of our members by providing quality financial services within the credit union philosophy of ‘people helping people,' while maintaining a strong financial foundation.
TEG Federal Credit Union is an Equal Opportunity Employer. Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual orientation, gender identity, marital status, military background, disability or any other legally protected status. All employment related decisions are made in accord with this policy.
TEG Federal Credit Union participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information on E-Verify, please visit *****************
Call Center Sales Agent
Call center representative job in Secaucus, NJ
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Training & development
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Overview
Are you a skilled salesperson looking for a high-earning opportunity in the booming Medicare market?
American Central Marketing Group is expanding our Medicare call center team! We're seeking driven, coachable sales reps to become licensed Medicare agents and help seniors choose the right health plans. Whether you're already licensed or looking to get licensed, we provide everything you need to succeed.
What We Offer:
Hourly pay plus Top-tier commissions:
Warm inbound & outbound leads no cold calling
Training + Licensing Support (if unlicensed)
CRM & Dialer system
Career growth into team leads and managers
Responsibilities:
Make outbound and take inbound calls to Medicare-eligible individuals
Educate clients on Medicare Advantage, Med Supp, and Part D options
Use our CRM to manage leads and track client interactions
Maintain CMS compliance and complete scopes of appointment
Enroll clients into plans that meet their healthcare needs
Qualifications:
Sales experience (phone sales preferred)
Health insurance license (preferred, not required)
Willing to complete licensing and AHIP certification
Strong communicator with the ability to build rapport fast
Motivated, coachable, and goal-oriented
Schedule:
Monday to Friday: 9:00 AM 6:00 PM EST
Saturdays optional during AEP (Annual Enrollment Period)
Location:
In-office in Secaucus, NJ
Ready to Join One of the Fastest Growing Medicare Teams in the Country?
Apply today and start your journey toward a 6-figure career in Medicare sales.
Join us as we strive to provide top-notch service while growing our business. If you are passionate about helping others and have the skills we are looking for, we encourage you to apply!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour plus commission
Opportunity for advancement
Expected hours: 40 per week
Monday thru Friday 9 am to 5 pm est
Benefits:
Paid time off
Supplemental Pay:
Bonus opportunities
Commission pay
Ability to Commute:
Secaucus, NJ 07094 (Required)
Ability to Relocate:
Secaucus, NJ 07094: Relocate before starting work (Required)
Work Location: In person
Asset Protection Service Representative - Bergen Town Center Outlets
Call center representative job in Paramus, NJ
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
In this role, you will embody our value of Doing The Right Thing by protecting People, Assets, and Brands. You will work in a energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand power, enduring customer relationships, and exuding our commitment to team and values. You'll need to understand the big picture strategy and work with cross-functional teams and external partners.
What You'll Do
* Provides a high level of visible, overt presence to prevent loss and safety issues.
* Helps drive a low risk culture and contributes to shortage reduction efforts by providing a visible presence on the sales floor.
* Greets customers and provides service.
* Maintains Physical Security of the store.
o Assists leadership in proper handling of escalated customer situations.
o Assists Asset Protection Coordinators during external shoplifting apprehensions.
o Collects and communicates loss and safety related intelligence to stores and Asset Protection leaders.
* Creates and maintains awareness by promoting available resources to your business partners (Open Door Policy, Code of Business Conduct Hotline, Brand Protection Program, Safety trainings, etc.).
* Promotes and supports awareness of store safety standards as they relate to security and safety procedures (Code Adam, active threat, emergency procedures, downtime boxes, equipment, etc.).
Who You Are
* The Asset Protection Service Representative's primary responsibility is to ensure the safety of all store employees and customers and to support the shortage reduction efforts by providing a strong visible presence in the store.
* They are responsible for monitoring the customer entrance/exit.
* They work closely with store leaders and other Asset Protection personnel to ensure all Asset Protection initiatives are compliant to Brand standards while maintaining a strong focus on customer service.
* Experience in customer service and/or a high-pressure, multitask environment to drive results, coach, and collaborate.
* Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions.
* Ability to actively learn and immediately apply learnings into decisions and behaviors. Ability to manage and prioritize their time; able to multitask.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Hourly Range: $15.49 - $19.60 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Call Center Agent- Experience Preferred- Bilingual (English/Portuguese)
Call center representative job in West Orange, NJ
Join our dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center. We are looking for motivated individuals who are passionate about providing excellent customer service and have a keen interest in healthcare.
Responsibilities:
Handle inbound and outbound calls in a professional and courteous manner.
Assist patients and healthcare providers with inquiries, appointment scheduling, and medical information.
Taking messages for Providers.
Document all interactions and maintain confidentiality of patient information in accordance with HIPAA guidelines.
Making audit calls.
Requirements:
High school diploma or equivalent.
Proven customer service experience in a call center environment, preferably in healthcare preferred
Excellent communication skills, both verbal and written.
Ability to multitask, prioritize, and manage time effectively.
Bilingual proficiency (English and Portuguese).
We Offer:
Competitive compensation package.
Comprehensive benefits including health insurance, retirement plans, and paid time off.
Supportive work culture focused on professional development and continuing education.
Opportunity to work in a growing field with a focus on improving patient outcomes.
Two (2) weeks paid training.
Uniforms provided.
Working Hours:
Monday through Sunday 9am-5pm (rotating weekends). 1 late night shift required weekly.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Commensurate with experience
Expected hours: 37.5 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid sick time
Paid time off
Vision insurance
Schedule:
Evening shift
Monday to Friday
Weekends as needed
Experience:
Customer service: 1 year (Preferred)
Ability to Commute:
Essex County, NJ (Preferred)
Call Center Representative
Call center representative job in Jersey City, NJ
We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. Your main goal will be to effectively address customer issues, complaints, and inquiries in a timely manner.
Call Center Representative duties and responsibilities:
Manage inbound and outbound customer calls in a timely manner
Identify customers' needs and wants, give your best to clarify information
Research every issue and provide solutions to them
Recognize opportunities to up sell our products and services
Follow our company's communication “scripts”
Keep records of all conversations in our call center database in a comprehensible way
When assigned, attend educational seminars
Build strong relationships with customers
Follow our customer engagement strategy
Meet qualitative and quantitative targets
Call Center Representative requirements:
Previous experience in a customer support role
Track your own work on a daily basis and compare it to benchmarks
Strong phone and verbal communication skills
Excellent listener
Adaptable to different personality types
Familiarity with CRM technology
Customer focus
Ability to multi-task
Set priorities
Excellent time management skills
High school degree
Customer Success Rep
Call center representative job in Newark, NJ
This job is based in Newark, NJ in our HQ at 550 Broad Street. Today, companies spend huge amounts of time & money on training that is outdated, boring and quickly forgotten by employees. With our game based training platform companies convert boring training material into competitive training games that are proven to increase sales performance. 1Huddle engages employees through daily training games that companies can customize to their brand and be played in under 5 minutes a day.
Clients including: Audible, FASTSIGNS, Madison Square Garden, Golden State Warriors, Hand and Stone, New York Mets, Loews Hotels, Los Angeles Dodgers and more.
We power the people that power teams. Featured on Fox News, CNN, Huff Post, Bloomberg & The Wall Street Journal.
Job Description
Our Customer Success Team is focused on meeting the needs of our customers to ensure they are getting the most value out of our products/solutions and services. We are looking for a junior customer support rep who will be assisting in basic technical support to customers. Logging issues and responding when you can; otherwise escalating more complex issues to the appropriate team/person. Come join our team and provide awesome service that contributes to our customer's success!
Essential Roles & Responsibilities:
Engaging with clients verbally and in writing to answer questions or solve problems they are having with our platform.
Logging client issues in our tracking system.
Solving client issues when you can; otherwise escalating issues accordingly.
Learning the basics of our complete game platform.
Contributing to the success of our clients by helping them get the most out of our platform.
Work local and national marketing events.
Build relationships to provide repeat business and excellent customer service
Manage multiple relationships well
Build rapport with customers and prospects
Miscellaneous duties as assigned by Executive Team
Qualifications
Have a friendly and professional telephone manner
Excellent leadership and motivational skills
Display an outstanding ability to listen well
Work well in a team environment
Effectively express ideas verbally and in writing
Independently take action beyond what is called for
Demonstrate a positive attitude
Passion for helping customers get what they need
Additional Information
Learn More | Play Now!
Play the game to learn more and see if you got what it takes to join the team at 1Huddle. For download instructions, view the PDF or below image.
All employees are required to be vaccinated.
Bilingual Customer Rep
Call center representative job in Port Washington, NY
Bilingual Customer Rep needs 1+ years experience
Bilingual Customer Rep requires:
customer service, hospitality or call center environment
SAP
MS Office; Word and Excel
Optical industry
French/English
LAN Ethernet
Temp remote role
Must be in Port Washington, NY
Bilingual Customer Rep duties:
Answers incoming calls and processes orders.
Resolves customer complaints, troubleshoots issues to determine best path for resolution.
Correctly documents customer interactions and tracks call types.
Maintains support service levels and upholds Luxotticas Customer Service standards.
Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
Takes inbound phone calls for up-to 90% of assigned shift.
Performs all other duties as assigned.
Payment Solutions Representative I
Call center representative job in Rye, NY
About Us:
At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners.
About This Role:
This position works independently and as a part of a team to support the operational functions to enhance efficient and effective payment processing and superior member support. Administers and performs services in relation to ACH, Check, Credit, Debit, and ATM card processing. Knowledge of regulations, compliance, and policies is a requirement. The incumbent will have substantial contact with vendors, members, and employees. Excellent oral and written communication skills, together with strong analytical ability and diplomacy, are required. The incumbent must have the ability to train others, to communicate to the user and to function in a time sensitive environment.
Key Responsibilities:
Performing transactions and handling requests associated with credit, debit and ATM cards,
Handling fraud and dispute claims to include monitoring, reporting, member contact, research and follow-up.
Review and adjustments of General Ledger and Internal Account settlement.
Maintaining service and volume expectations set forth by Management.
Providing back-up support for functions as assigned
Handling incoming queries from internal departments and members via phone, chat and email covering all Payment Solutions processes including ACH, Checks, Wires, Cards and Fraud/Disputes.
Ensures adherence and stays abreast of company policies, procedures, and industry regulations.
Provides support to members, branches, and other departments using tact and diplomacy while adhering to professional standards. Support may come via phone, e-mail, or face to face.
Promotes and maintains a positive work atmosphere by behaving and communicating in a manner consistent with professional standards to get along with members, co-workers, management, and vendors.
Perform other duties as assigned.
Who you are:
A minimum of one year banking/credit union expeirence, preferably supporting back-office functions (checking, ACH, wire transfers, credit/debit/ATM card inquiries, disputes/fraud reporting and tracking)
Ability to manage time, establish priorities and observe critical processing time frames.
Strong analytical, interpersonal, customer service and communication skills.
MS Word and Excel proficiency preferred.
High School Diploma or equivalent.
Performs other job-related duties and projects as necessary.
What We Offer:
Competitive salary and benefits package
Opportunities for professional development and career growth
Hybrid Schedule (min 3 days in office to maximize collaboration)
A collaborative and inclusive work environment
Paid Time Off, Wellness Time & Paid Federal holidays
401K with 6% match
High Performance Culture
Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE.
EQUAL OPPORTUNITY EMPLOYER
USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce.
This is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This may be modified at any time, for any reason, at the sole discretion of management.
At this time, USAlliance Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).
If you need sponsorship now or in the future, look for this statement in the before you apply: “USAlliance Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, USAlliance Federal Credit Union will not provide sponsorship for the candidate to work in the United States.
It is unlawful for USAlliance to require or administer a lie detector test as a condition of employment or continued employment. In accordance with applicable state laws, an employer who violates this law shall be subject to criminal penalties and civil liability.
In the spirit of pay transparency, we are excited to share the base hourly range for this position is $20.86 - $24.50, exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package.
All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.
Auto-ApplyCustomer Service Representative
Call center representative job in Newark, NJ
FASTSIGNS #122001 is hiring for a Customer Service Representative to join our team! Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS Customer Service Representative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person, and at their place of business
Build long-lasting relationships by turning prospects into long-term clients.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn, and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high-volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth, and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $15.00 - $20.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCall Center Agent - Bilingual
Call center representative job in Stamford, CT
Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you'll do:
Responsibilities/Duties:
* Serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner.
* Manage calls from patients requiring medical care and provide / gather information needed.
* Take electronic messages and convey information to respective medical care providers.
* Screen and transfer calls to the appropriate person/department.
* Assign pending documents into a patient's chart within the EMR system.
* Other duties as assigned by managers and leads.
Call Center Agent
Call center representative job in Jersey City, NJ
Job DescriptionDescription Call Center Agent Employment Type: Full-Time Reports To: Call Center Supervisor We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a Call Center Agent, you will be the first point of contact for our customers, responsible for answering inquiries, resolving issues, and delivering a high-quality customer experience. The ideal candidate will be empathetic, patient, and proficient in handling a high volume of inbound and outbound calls.
Key ResponsibilitiesCustomer Support:
Handle inbound and outbound calls professionally and courteously.
Answer customer questions, resolve complaints, and provide appropriate solutions in a timely manner.
Problem Solving:
Identify customer needs and clarify information by conducting thorough problem analysis.
Offer alternative solutions when necessary, aiming to achieve first-call resolution.
Communication:
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Escalate unresolved issues to appropriate teams or departments.
Product Knowledge:
Develop a comprehensive understanding of the company's products, services, and policies.
Keep updated on any product or policy changes to ensure accurate information is shared with customers.
Documentation:
Accurately log all call details, interactions, and customer information into the company's CRM system.
Prepare reports or summaries of customer interactions and outcomes.
Skills, Knowledge and Expertise
High school diploma or equivalent (Bachelor's degree preferred).
Strong verbal and written communication skills.
Ability to multitask and prioritize in a fast-paced environment.
Proficient in using computers, CRM software, and other call center tools.
Excellent problem-solving skills and patience.
Benefits
Comprehensive health, dental, and vision insurance.
Paid time off and holidays.
Retirement plan with company match.
Professional development opportunities.
Fun and creative work environment.
Technical Call Center Specialist
Call center representative job in Jersey City, NJ
Our Company
Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.
Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!
Your Role
If you thrive working in the Services field and you are obsessed with ensuring care user satisfaction, this is the position for you! One of Technogym's goals is to satisfy 100% of our customers and end-users.
We are looking for an energetic, results-driven Technical Call Center Specialist who will act as a liaison to provide customers with product information, resolve issues, complaints, and inquiries, while keeping customer satisfaction at the core of every decision and behavior. This position works out of our Jersey City offices and reports directly to the Technical Call Center Team Leader.
Your Impact
Guarantee timely response to customers' requests and collect all relevant information to describe the reported problem to facilitate its resolution
Act as the first-line for troubleshooting and timely escalation
Provide effective solutions to known problems through proper troubleshooting and identify/order the needed spare parts in case of easy-to-solve issues
Guarantee customer satisfaction through professional technical assistance standards in terms of politeness, quality and speed
Facilitating and scheduling Field Service Engineer visits when needed
Proactivley managing open requests
Process orders of spare parts specifically requested by customers
Manage inbound and outbound calls in a timely manner
Build sustainable relationships and engage customers by taking the extra mile
About You
What you should bring:
1-3 years' experience in a call center environment or in a customer service support role
Bachelor's Degree or equivalent work experience
Strong phone and verbal communication skills along with active listening skills
Ability to multi-task, set priorities and manage time effectively
Knowledge of customer service techniques, communication & negotiation skills
Familiarity with CRM systems and practices
Familiarty with troubleshooting technical equipment a plus
Customer focus and adaptability to different personality types
This role is based out of our Jersey City, NJ offices and will require being on-site 5 days/week
What We Offer:
Base salary starting at $65,000
Comprehensive medical, dental, and vision insurance - eligible starting first day of employment
401k with company match -eligible starting first day of employment
PTO
Technogym is an Equal Opportunities Employer
Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!
Technical Call Center Specialist
Call center representative job in Jersey City, NJ
Our Company Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.
Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!
Your Role
If you thrive working in the Services field and you are obsessed with ensuring care user satisfaction, this is the position for you! One of Technogym's goals is to satisfy 100% of our customers and end-users.
We are looking for an energetic, results-driven Technical Call Center Specialist who will act as a liaison to provide customers with product information, resolve issues, complaints, and inquiries, while keeping customer satisfaction at the core of every decision and behavior. This position works out of our Jersey City offices and reports directly to the Technical Call Center Team Leader.
Your Impact
* Guarantee timely response to customers' requests and collect all relevant information to describe the reported problem to facilitate its resolution
* Act as the first-line for troubleshooting and timely escalation
* Provide effective solutions to known problems through proper troubleshooting and identify/order the needed spare parts in case of easy-to-solve issues
* Guarantee customer satisfaction through professional technical assistance standards in terms of politeness, quality and speed
* Facilitating and scheduling Field Service Engineer visits when needed
* Proactivley managing open requests
* Process orders of spare parts specifically requested by customers
* Manage inbound and outbound calls in a timely manner
* Build sustainable relationships and engage customers by taking the extra mile
About You
What you should bring:
* 1-3 years' experience in a call center environment or in a customer service support role
* Bachelor's Degree or equivalent work experience
* Strong phone and verbal communication skills along with active listening skills
* Ability to multi-task, set priorities and manage time effectively
* Knowledge of customer service techniques, communication & negotiation skills
* Familiarity with CRM systems and practices
* Familiarty with troubleshooting technical equipment a plus
* Customer focus and adaptability to different personality types
* This role is based out of our Jersey City, NJ offices and will require being on-site 5 days/week
What We Offer:
* Base salary starting at $65,000
* Comprehensive medical, dental, and vision insurance - eligible starting first day of employment
* 401k with company match -eligible starting first day of employment
* PTO
Technogym is an Equal Opportunities Employer
Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!
Call Center Agent (Must have Healthcare Experience)
Call center representative job in Woodland Park, NJ
Call Center Representative
Position: Full Time
Previous high volume call center experience
Previous experience in a Healthcare environment
Experience with EMR/EHR systems in Medical Environment
Reliable transportation
Must be reliable, seeking a full time permanent position
Position Details:
Monday - Friday
9a - 5p hours
Will need to be confident on the phone, able to work on their own after training period
Call Center Operator (Bilingual)
Call center representative job in Newburgh, NY
Cornerstone Family Healthcare is actively recruiting for Bilingual Call Center Operators to join our growing Call Center team in Newburgh, NY. RATE OF PAY/SALARY: $17.00 per hour PLUS Monthly incentives available STATUS: Per Diem, Full Time
CORNERSTONE BENEFITS:
Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays I Monthly incentives available
CORNERSTONE'S MISSION:
Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability.
JOB SUMMARY: This is NOT a remote job!
* Provides excellent customer service at all times; politely greets patients, responds accurately and appropriately and thanks them for calling.
* Makes appointments for new and existing patients using the practice management system template.
* Coordinates with departmental Patient Services Representatives and nursing staff to accommodate patient's requests for earlier appointments.
* Verifies all demographic and insurance information gathered from each patient and posts it accurately in the practice management system.
* Verifies all insurance information, including eligibility, PCP and referrals, if required for the visit type and insurance.
* Provides back-up support for patient registration as requested by management.
* Attends monthly departmental meetings.
* Handles other duties as assigned.
Requirements
* Bilingual: Fluent in Spanish
* High School Diploma or High School Equivalency Diploma
* For PER DIEM shift - Flexible schedule coordinated monthly with management. Must work at least two weekend days per month (9am-5pm), (Cannot work more than 30 hours per week).
Please Note: Training schedule for the per diem shifts is Monday-Friday 9am-5pm for 5 weeks.
Call Center Operator (Bilingual)
Call center representative job in Newburgh, NY
Full-time Description
Cornerstone Family Healthcare is actively recruiting for Bilingual Call Center Operators to join our growing Call Center team in Newburgh, NY.
RATE OF PAY/SALARY: $17.00 per hour
PLUS
Monthly incentives available
WORK LOCATION(S): Newburgh, NY
STATUS: Per Diem, Full Time
CORNERSTONE BENEFITS:
Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays I Monthly incentives available
CORNERSTONE'S MISSION:
Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability.
JOB SUMMARY:
This is NOT a remote job!
Provides excellent customer service at all times; politely greets patients, responds accurately and appropriately and thanks them for calling.
Makes appointments for new and existing patients using the practice management system template.
Coordinates with departmental Patient Services Representatives and nursing staff to accommodate patient's requests for earlier appointments.
Verifies all demographic and insurance information gathered from each patient and posts it accurately in the practice management system.
Verifies all insurance information, including eligibility, PCP and referrals, if required for the visit type and insurance.
Provides back-up support for patient registration as requested by management.
Attends monthly departmental meetings.
Handles other duties as assigned.
Requirements
Bilingual: Fluent in Spanish
High School Diploma or High School Equivalency Diploma
For PER DIEM shift - Flexible schedule coordinated monthly with management. Must work at least two weekend days per month (9am-5pm),
(Cannot work more than 30 hours per week).
Please Note:
Training schedule for the per diem shifts is Monday-Friday 9am-5pm for 5 weeks.
Salary Description $17.00