Customer Care Representative
Call center representative job in Duluth, MN
(Non-Remote) Why Join DBS?
At DBS, we foster a trusting, respectful, and fun family culture where you'll feel valued and supported. As a regional leader in basement waterproofing, foundation & crawl space repair, concrete lifting & leveling, basement finishing, and whole-home energy solutions, we are looking for a dedicated Appointment Center Representative to join our growing team.
What We Offer:
A great company and team to be proud of
Competitive compensation: $40,000-$45,000 per year
Comprehensive benefits package, including:
Health, Vision, and Dental insurance
Health Savings Account (HSA)
401(k) with company matching
Short-term disability
Monday - Friday Schedule
Paid time off and paid holidays
The best software, tools, and training to set you up for success
Opportunities for professional growth and advancement
What We're Looking For:
Customer service experience - you love helping people and solving problems
Strong telephone and interpersonal skills
Ability to communicate effectively through both verbal and written
Basic computer skills and knowledge
Our Vision, Mission & Values
Vision:
A world where every family lives in a healthy, safe, and comfortable home!
Mission:
Creating lasting "WOW" relationships with employees and customers, while providing permanent home performance solutions!
Values:
Positive, Teamwork & Humble
Additional Information:
All offers are contingent on submitting to and passing a thorough background check prior to starting.
For more information about our company, visit ******************
DBS is an Equal Opportunity Employer. We encourage Women, Veterans, and Minorities to apply!
If you take pride in delivering exceptional customer service and want to be part of a supportive, high-energy team, we'd love to hear from you!
Apply today to join DBS as our new Customer Care Representative!
Salary Description $40,000-$45,000 per year
Customer Care Representative
Call center representative job in Duluth, MN
Job DescriptionDescription:Customer Care RepresentativeIn-Office Position (Non-Remote) Why Join DBS?
At DBS, we foster a trusting, respectful, and fun family culture where you'll feel valued and supported. As a regional leader in basement waterproofing, foundation & crawl space repair, concrete lifting & leveling, basement finishing, and whole-home energy solutions, we are looking for a dedicated Appointment Center Representative to join our growing team.
What We Offer:
A great company and team to be proud of
Competitive compensation: $40,000-$45,000 per year
Comprehensive benefits package, including:
Health, Vision, and Dental insurance
Health Savings Account (HSA)
401(k) with company matching
Short-term disability
Monday - Friday Schedule
Paid time off and paid holidays
The best software, tools, and training to set you up for success
Opportunities for professional growth and advancement
What We're Looking For:
Customer service experience - you love helping people and solving problems
Strong telephone and interpersonal skills
Ability to communicate effectively through both verbal and written
Basic computer skills and knowledge
Our Vision, Mission & Values
Vision:
A world where every family lives in a healthy, safe, and comfortable home!
Mission:
Creating lasting "WOW" relationships with employees and customers, while providing permanent home performance solutions!
Values:
Positive, Teamwork & Humble
Additional Information:
All offers are contingent on submitting to and passing a thorough background check prior to starting.
For more information about our company, visit ******************
DBS is an Equal Opportunity Employer. We encourage Women, Veterans, and Minorities to apply!
If you take pride in delivering exceptional customer service and want to be part of a supportive, high-energy team, we'd love to hear from you!
Apply today to join DBS as our new Customer Care Representative!
Requirements:
Customer Sales & Service Representative
Call center representative job in Duluth, MN
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $40k-$60k per year. This includes hourly ($18-$24) based on experience, as well as quarterly and monthly bonus opportunities based on performance. No specific amount is guaranteed.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-AC1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyCustomer Care Representative
Call center representative job in Hermantown, MN
Kolar Automotive Group has had the privilege of serving the community for over 50 years. As a family owned and operated business, earning the trust of our customers, employees and community is what drives us to be better.
We pride ourselves on doing business differently than everyone else. We strive to maintain our strong footprint in the community and not be your typical automotive dealership by having a great team, a strong business model, a healthy and rewarding company culture, and being intensely focused on quality.
BENEFITS:
401(k)
Health Insurance
Life Insurance
Paid Training
Paid Vacation
Paid Holidays
No Sundays
Discounts on service, parts and vehicles!
RESPONSIBILITIES:
Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
Handle all incoming internet email leads and internet phone leads
Be available to respond to email inquiries in a professional, well-spoken manner
Assist customers in appropriate vehicle selection
Direct customers to product information resources, including those available on the internet
Check email frequently and respond to inquiries immediately
Deliver inquiries/messages intended for other sales personnel and departments promptly
REQUIREMENTS:
Good verbal and written communication skills
Proficient with Microsoft Word, Excel, and Outlook
Ability to hit sales quotas and closing percentages
Must have a clean & valid driver's license
Auto-ApplyCustomer Service Representative - Duluth, MN
Call center representative job in Duluth, MN
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Rep
Call center representative job in Duluth, MN
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Benefits/Perks
Competitive hourly pay rate plus commission and/or bonuses
Paid training
Paid Time Off
Job Summary
The Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals.
Responsibilities
Provides personalized, professional customer service experiences by building trust and developing strong customer relationships
Responds to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures
Drives customer satisfaction by following J.D. Powers best practices: Personal Insurance Review, rate revision notification, and claims process
Processes change to existing accounts and policies
Serves as a liaison on behalf of the customer between the agency and various business partners
Assists customers with claims by directing them to the appropriate Claims Department contacts and resources. Follows up to ensure customer needs are addressed.
Schedules appointments with existing or prospective customers for agency employees
Qualifications
Demonstrated customer service experience
Effective communication skills
Experienced with PC software applications (Microsoft Office Suites, Internet Explorer)
Solid knowledge and understanding of basic mathematical skills
Customer Service Representative - State Farm Agent Team Member
Call center representative job in Duluth, MN
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative
Call center representative job in Duluth, MN
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below.
We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options.
Our ideal candidate is a person who is flexible, adaptable and trainable. A person that is looking for a long term career fit and wants to get their foot in the door with a company to grow is important to us.
Position Benefits:
Full training provided
No experience needed
Great compensation
Great weekly pay and bonuses
A dynamic team environment
The opportunity for growth; we promote from within!!!
What we are looking for in you:
Communication skills
Basic computer skills
Willing to talk to new people
Outgoing and friendly personality
Detail oriented
Eager and willing to learn
We pride ourselves in great company culture and leadership programs with constant mentor-ship to help our managers develop themselves into stronger team leaders.
If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, apply now!
I will set you up with an interview at the soonest available date.
Auto-ApplyCustomer Service Rep(01985) - 112 E 2nd ST
Call center representative job in Duluth, MN
Job Description
Friendly outgoing person who likes to work with the public. Some computer skills are helpful but not required.
Customer Service Representative - State Farm Agent Team Member
Call center representative job in Danbury, WI
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.
Responsibilities:
Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
Requirements:
Genuine interest in marketing products and services that align with customer needs and preferences.
Exceptional communication skills across all channels - written, verbal, and attentive listening.
A people-centric mindset with a keen eye for detail.
Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
Proficiency in learning and navigating computer functions efficiently.
Collaborative spirit, thriving in a dynamic team environment.
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative
Call center representative job in Cloquet, MN
Frandsen Bank & Trust is a growing community-oriented company looking for a full-time Customer Service Representative (CSR) to work at our Cloquet office. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a CSR must meet customer expectations of receiving friendly, accurate, and efficient service.
Job Duties:
Provide superior customer service by being professionally helpful, curious, and courageous
Process customer transactions accurately and proficiently
Maintain exceptional cash handling skills and accurate balancing
Consistently make customer introductions to banking partners to grow relationships
Diligently examine all transactions to prevent losses and deter fraudulent activity
Desired Skills:
High school diploma or equivalent
Cash handling experience preferred
Strong verbal and written communication skills
Attention to detail
Proficiency in computers
Salary range for this role is $18.00 to $20.00 per hour, depending on experience.
We offer a competitive benefits package including 401k and profit sharing.
PT Food Service Representative
Call center representative job in Duluth, MN
Work with a great team in a friendly atmosphere for a wonderful assisted living facility. We are looking for motivated people with a dedication to working with senior citizens in a residential setting. The mission of Saint Ann's Residence is to enhance the quality of life of older adults by providing a secure, comfortable, and homelike environment.
Hours: Vary.…NO LATE SHIFTS!
Duties and Responsibilities:
Facilitate the dining experience during meal times for residents and ensures a safe and sanitary environment, as well as prep cooking as assigned by manager or cook.
Essential Duties and Responsibilities include the following.
Presents menu, answers questions, and makes suggestions regarding food and service.
Takes orders from residents and serves from kitchenettes.
Ladles soup, tosses salads, portions entrees, brews coffee, and performs other services as determined by St. Ann's. Garnishes and decorates dishes preparatory to serving.
Serves residents their meals at each table and assist residents as needed. (Some residents may need their food cut, etc.).
Communicates with main kitchen and/or other floors to meet food needs.
Delivers and picks up trays as needed to residents in their apartments.
Observes residents and respond to any additional requests and determine when meal has been completed.
Serve desserts at the request of residents.
Clears, sanitizes and resets tables at conclusion of each meal. Vacuums the floor, removes garbage and reports any spots on the carpeting which needs to be tended to. Ensure that all condiments have been restocked on tables and in kitchenettes.
Documentation in required log book as directed by Director of Food Service.
Job may also entail running the dish machine, washing dishes and other special cleaning assignments as determined by the Director of Food Service.
Other duties may be assigned.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Applications are also available at our information desk at 330 East Third Street, Duluth, MN 55805.
Saint Ann's offers competitive compensation.
Saint Ann's Residence is an equal opportunity employer. Type: Part-time
Customer Service / Sales Representative
Call center representative job in Cloquet, MN
Job description
Immediate opening for Customer Service/Sales Representatives to join our growing team! If you have previous customer facing sales or service experience and want to earn a excellent income we want to meet you! You will be joining one of the most exciting, fast paced, and rewarding careers in customer service sales with unlimited earning potential! Our representatives daily mission is answer questions and educate customers on how to buy the right vehicle that fits their budget and needs.
Sales Consultant Responsibilities:
Smile, and have a positive attitude
Learn the product to become a product knowledge expert
Present, demonstrate, and educate customers on specific vehicles
Help customers find the right vehicle for their needs and budget
Prospect and contact existing and potential customers to make them aware of manufacturer special offers
Set follow-up appointments to keep customers aware of latest developments
Use computer software to keep organized and provide excellent customer service
Desire to succeed
*
Please do not apply unless you meet the following requirements. Applicants that do not meet the following requirements will not be considered.
Valid Drivers License
Previous customer service/sales experience
Familiarity with computer software/typing
Strong attention to detail
Ability to work a rotating schedule 5 days per week. Our business hours are Monday - Friday 8:30am -7pm and Saturday 9am to 4pm.
You must be motivated by high income potential and want to earn a minimum of $60,000.00 to $120,000.00 or more per year.
Job Type: Full-time
Pay: $60,000.00 - $120,000.00 per year
Benefits:
Benefits:
-Paid Time Off at 30 days
-Medial Insurance, Health, Vision, Dental, including advanced benefits of Free virtual visits and over 550 Free prescriptions!
-401K
-Employee Discounts on vehicles, parts and service
-Paid training and career development
Compensation Package:
Commission pay
Monthly bonus
Schedule:
Day shift
Evenings as needed
Monday to Friday
Rotating weekends
Ability to Relocate:
Cloquet, MN 55720: Relocate before starting work (Required)
Work Location: In person
#hc165027
Customer Account Representative
Call center representative job in Cloquet, MN
Community Memorial Hospital (CMH), a designated Critical Access hospital, is more than just a hospital. It's an independent healthcare campus that provides access to high quality primary and specialty care for Carlton County and beyond. Since 1958, CMH has provided exceptional care to our neighbors throughout Carlton County and beyond. Our team of over 400 staff and healthcare providers are guided by our mission & vision:
MISSION: Your Neighbors Caring for You
VISION: Community Memorial Hospital is the local health system of choice for quality health care, ensuring local access in collaboration with our local and regional partners.
CMH is pleased to offer the following benefits to all regular full and part-time employees working a .5 FTE (20 hours/week) or above. Employees become eligible for all benefits on the first day of the month following their date of hire. Benefits include medical insurance, flexible spending accounts, retirement plans, short-term and long-term disability, life insurance, paid personal time off (includes vacation, sick time and holidays), funeral leave, fitness reimbursement plan, employee assistance plan, employee illness bank, and christmas club.
CMH is an Equal Employment Opportunity employer.
Job Summary
Responsible to provide the patient with a personal representative able to answer questions on patient accounts and billing policies. Process professional claims. Resolve denials, errors, and credit balances; submit appeals; manage recurring accounts; compliant billing according to regulations.
Requirements: Experience working in a hospital or clinic business office for a minimum of 2 years. Experience and knowledge of Medicare and Medicaid billing and claim submissions preferred and must possess or be able to pass the Medicare Billing Certificate Program within one year from start date. Must demonstrate a strong knowledge of the patient registration process. Must have the ability to handle multiple tasks simultaneously with tactful, courteous customer relations; must have computer word processing skills; requires competent written and verbal communication skills; be capable of interacting with all levels of staff; must have basic mathematical comprehension and be accurate in basic mathematical calculations. Occasional travel may be required for continuing education.
Wage
* Signing Bonus $3,000.00*
Depending on your work experience, you could earn a wage from $18.84 to $24.87 per hour.
Apply Now
Complete a job application and submit form online.
Complete a job application and submit form online: **************************************************
Community Memorial Hospital is an Equal Opportunity Employer.
Customer Service Representative - State Farm Agent Team Member
Call center representative job in Moose Lake, MN
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative-State Farm Agent Team Member. Insurance experience not required; we will train the right person with the right skill set.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer service experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career.
Responsibilities
Serve as a primary contact for customers via phone, email, in-person walk-ins and text.
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate and knowledgeable support which includes responding to inquiries about insurance availability, eligibility, coverages, policy changes, billing clarification and resolving issues.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Maintain accurate documentation of all customer interactions.
Order office & marketing supplies, complete daily deposits and daily mail needs.
Work collaboratively with team members to meet agency service and retention goals.
As an Agent Team Member, you will receive...
From $45,000 annual+ bonuses available
Simple IRA (matching)
Health Insurance
Holiday Pay
Paid time off, birthday day off
Team Lunches & Outings
Monday-Friday 8:30-5 schedule, no weekends
Training & development
Continuing Education
License Reimbursement
Growth potential/Opportunity for advancement within my agency
Agent Aspirant Program for individuals aspiring to start their own agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication and interpersonal skills - written, verbal and listening
People-oriented, you like to talk to others
High attention to detail and ability to manage multiple tasks simultaneously
Proactive in problem solving
Pride in getting work done accurately and timely
Able to learn computer functions and company software
Property & Casualty Insurance License (must be able to obtain)
Life & Health Insurance License (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
This is an in-office position, must be able to commute to our agency daily in Moose Lake, MN.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative
Call center representative job in Hermantown, MN
Pay $16-$18 Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include: * Answering phones to either direct callers to the proper department or to answer any questions they may have.
* Finalizing orders, taking payments, and scheduling deliveries and pickups.
* Processing returns and processing initial paperwork for warranty claims.
* Making changes and cancellations to orders when appropriate.
* Updating customers on changes to their order status.
* Processing finance applications.
* The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed.
* Processes sales for accessories and other small purchases.
* Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods.
* Other duties as assigned.
Benefits
* HOM Furniture offers its full-time employees a competitive benefits package.
* Paid Time Off- 20 Days in 1st year for full-time employees
* Medical and/or Dental Coverage
* 401(k) Employee Contribution Plan
* 401(k) Employer Matching
* Employee discount
* Career advancement opportunities and training
* Pay on Demand - options for receiving earned wages
Requirements
Education: Must be working towards or have a high school diploma or GED.
Experience: Six months of customer service experience preferred.
Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds.
Other: Must be able to communicate effectively both verbally and in writing.
* Reasonable accommodation will be made for those who require it.
HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
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Customer Service Representative - Duluth, MN
Call center representative job in Duluth, MN
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Rep(01977) - 629 7th Ave #8
Call center representative job in Two Harbors, MN
Friendly outgoing person who likes to work with the public. Some computer skills are helpful but not required.
Customer Service / Sales Representative
Call center representative job in Cloquet, MN
Immediate opening for Customer Service/Sales Representatives to join our growing team! If you have previous customer facing sales or service experience and want to earn a excellent income we want to meet you! You will be joining one of the most exciting, fast paced, and rewarding careers in customer service sales with unlimited earning potential! Our representatives daily mission is answer questions and educate customers on how to buy the right vehicle that fits their budget and needs.
Sales Consultant Responsibilities:
Smile, and have a positive attitude
Learn the product to become a product knowledge expert
Present, demonstrate, and educate customers on specific vehicles
Help customers find the right vehicle for their needs and budget
Prospect and contact existing and potential customers to make them aware of manufacturer special offers
Set follow-up appointments to keep customers aware of latest developments
Use computer software to keep organized and provide excellent customer service
Desire to succeed
*
Please do not apply unless you meet the following requirements. Applicants that do not meet the following requirements will not be considered.
Valid Drivers License
Previous customer service/sales experience
Familiarity with computer software/typing
Strong attention to detail
Ability to work a rotating schedule 5 days per week. Our business hours are Monday - Friday 8:30am -7pm and Saturday 9am to 4pm.
You must be motivated by high income potential and want to earn a minimum of $60,000.00 to $120,000.00 or more per year.
Job Type: Full-time
Pay: $60,000.00 - $120,000.00 per year
Benefits:
Benefits:
-Paid Time Off at 30 days
-Medial Insurance, Health, Vision, Dental, including advanced benefits of Free virtual visits and over 550 Free prescriptions!
-401K
-Employee Discounts on vehicles, parts and service
-Paid training and career development
Compensation Package:
Commission pay
Monthly bonus
Schedule:
Day shift
Evenings as needed
Monday to Friday
Rotating weekends
Ability to Relocate:
Cloquet, MN 55720: Relocate before starting work (Required)
Work Location: In person
Customer Account Representative
Call center representative job in Cloquet, MN
Community Memorial Hospital (CMH), a designated Critical Access hospital, is more than just a hospital. It's an independent healthcare campus that provides access to high quality primary and specialty care for Carlton County and beyond. Since 1958, CMH has provided exceptional care to our neighbors throughout Carlton County and beyond. Our team of over 400 staff and healthcare providers are guided by our mission & vision:
MISSION: Your Neighbors Caring for You
VISION: Community Memorial Hospital is the local health system of choice for quality health care, ensuring local access in collaboration with our local and regional partners.
CMH is pleased to offer the following benefits to all regular full and part-time employees working a .5 FTE (20 hours/week) or above. Employees become eligible for all benefits on the first day of the month following their date of hire. Benefits include medical insurance, flexible spending accounts, retirement plans, short-term and long-term disability, life insurance, paid personal time off (includes vacation, sick time and holidays), funeral leave, fitness reimbursement plan, employee assistance plan, employee illness bank, and christmas club.
CMH is an Equal Employment Opportunity employer.
Job Summary
Responsible to provide the patient with a personal representative able to answer questions on patient accounts and billing policies. Process professional claims. Resolve denials, errors, and credit balances; submit appeals; manage recurring accounts; compliant billing according to regulations.
Requirements: Experience working in a hospital or clinic business office for a minimum of 2 years. Experience and knowledge of Medicare and Medicaid billing and claim submissions preferred and must possess or be able to pass the Medicare Billing Certificate Program within one year from start date. Must demonstrate a strong knowledge of the patient registration process. Must have the ability to handle multiple tasks simultaneously with tactful, courteous customer relations; must have computer word processing skills; requires competent written and verbal communication skills; be capable of interacting with all levels of staff; must have basic mathematical comprehension and be accurate in basic mathematical calculations. Occasional travel may be required for continuing education.
Wage
* Signing Bonus $3,000.00*
Depending on your work experience, you could earn a wage from $18.84 to $24.87 per hour.
Apply Now
Complete a job application and submit form online.
Complete a job application and submit form online: **************************************************
Community Memorial Hospital is an Equal Opportunity Employer.