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Vietnamese/Korean Bilingual Customer Support Representative
Blinkrx
Call center representative job in Chesterfield, MO
Hi,
BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "*********************************".
Bilingual Korean/Vietnamese Customer Support Specialist
Location: Chesterfield, MO & Pittsburgh, PA
Responsibilities:
Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
Provide patient care to accurately support pharma programs and triage to appropriate teams when required
Strive to meet and exceed structured performance targets.
Document all call information and data discovery according to operating procedures
Utilize Knowledge Base materials as a foundation for resolving inquiries
Maintain confidentiality of patient and proprietary information
Develop a working knowledge of company related security and privacy practices.
Participate in continued education on product changes, new features and product launches
Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes
Requirements:
Bilingual Vietnamese required, with strong command of the English language
High school diploma or GED required, Bachelor's degree strongly preferred
Customer service or inbound callcenter experience required
Healthcare, pharmacy or other relevant industry experience strongly preferred
Strong verbal and written communication skills
Sound technical skills, analytical ability, good judgment, and strong operational focus
A passion for providing top-notch patient care
Ability to work with peers in a team effort and cross-functionally
Strong technical aptitude and ability to learn complex new software
Location/Hours:
Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm
Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm)
Scheduling flexibility, as your schedule may change over time according to business needs
Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017
Benefits
Medical, dental, and vision insurance plans that fit your needs
401(k) retirement plan
Paid time off, sick time & holidays
Paid parental/baby bonding leave
Daily meal stipend for onsite marketplace
Pre-tax transit benefits and free onsite parking
$30k-39k yearly est. 3d ago
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Customer Support Representative
Insight Global
Call center representative job in Saint Louis, MO
Title: Customer Support Representative
Duration: 12 month contract + possible extensions
Required Skills & Experience
Must go onsite 5 days/week
Must be able to complete Missouri fingerprint check.
Experience using phone support systems/callcenter software (e.g., Five9, Zendesk, Genesys, AWS, Dialpad, Nextiva, Talkdesk).
1+ years of experience in callcenter or related field.
Associates Degree or Bachelors degree
Active listening skills and excellent communication.
Attention to detail and organizational skills.
Reliability.
Data Entry experience
Experience with Excel, Outlook and Word
Plus but not required:
Genesys software experience.
Experience with Salesforce or similar CRM.
Experience with SharePoint.
Background in childcare/health.
Government background.
Bilingual
Job Description
Multiple shift times available; rotating weekend shifts, callcenter operates between 8:00 AM - 10:00 PM Monday- Fridays, and 8:00 AM - 12:00 PM CST on Saturdays.
Assist with calls, responding to incoming inquiries and answering questions from families about childcare subsidy and/or childcare providers seeking federal or state funds.
Utilize callcenter software, specifically Genesys Cloud Services, for daily tasks.
Ensure calls are handled efficiently and effectively.
Answer basic questions about childcare based on state program training.
$30k-39k yearly est. 17h ago
Customer Service Sales Representative
Altyn Marketing LLC
Call center representative job in Saint Louis, MO
Job Title: Spectrum Sales Representative Job Type: Full-Time (40 hours/week) Pay: $60,000 $75,000 per year Schedule: 8-hour shifts (morning/evening), weekends required About the Role We are hiring entry-level Sales Representatives to promote Spectrum products in a retail store environment. This role offers paid training, performance-based promotions, and long-term career growth.
Responsibilities
Sell Spectrum products and services in a retail setting
Greet customers and identify their wireless and entertainment needs
Upsell and cross-sell plans, accessories, and bundles
Meet or exceed sales goals
Maintain a clean and organized store
Work as part of a team to deliver excellent customer service
What We Offer
Competitive pay ($60K $75K)
Paid training
Fast promotion opportunities based on performance
Team events, recognition programs, and travel opportunities
Mentorship and leadership development
Requirements
Customer service or retail experience (preferred, not required)
Strong communication skills
Motivated, positive, and goal-oriented
Flexible availability, including weekends
Must be able to commute to St. Louis, MO 63101
Apply Now
Qualified candidates will be contacted within 48 hours, or contact our HR Team *****************
$60k-75k yearly 14d ago
Customer Service Representative
Teksystems 4.4
Call center representative job in OFallon, MO
If you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit for this opportunity. You'll be the first contact for our customers: answering billing questions, taking payments, assisting with portal login and navigation, and general inquiries.
Job Responsibilities:
* Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc.
* Provide excellent customer service and accurate information via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment
* Assume ownership and accountability in handling customer requests in an efficient, accurate and professional manner
* Demonstrate the ability to analyze information to make appropriate decisions and solve problems, while maintaining a pleasant phone experience for the caller
* Perform basic mathematic calculations, such as percentages, addition, division and subtraction calculations to respond to customer inquiries
* Effectively navigate multiple system applications to research, analyze and resolve requests, inquiries & concerns
* Maintain established levels of productivity, service, and quality standards
* Learn and comply with corporate policies, regulatory standards (SOX), business processes (PCI) and procedures
* Complete additional tasks and other projects/duties as assigned
* Work overtime as needed
*Skills*
customer service
*Top Skills Details*
customer service
*Additional Skills & Qualifications*
Skills:-
* Effective, strong, and service focused communication skills, both verbal and written
* Strong decision-making velocity in a fast-paced, high-volume phone contact center environment
* Proficient computer skills (keyboarding, login, web/cloud navigation), Microsoft 360 (Excel, Word, Outlook, Teams), multi-monitor usage and multi-tasking
* Demonstrate professionalism, personal accountability, reliability and taking personal pride in the handling of inquiries from our customers and agency partners
* Ability to manage competing demands, handle stressful situations, problem solving and strong decision velocity
Education/Experience
* Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus!
* Experience in a high-volume contact center with a strong focus on superior service is a plus!
* 1-2 years Customer Service experience
*Experience Level*
Entry Level
*Job Type & Location*This is a Contract to Hire position based out of O Fallon, MO.
*Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in O Fallon,MO.
*Application Deadline*This position is anticipated to close on Jan 22, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-20 hourly 1d ago
Insurance Customer Service Representative
First Mid Bank & Trust 4.0
Call center representative job in Saint Peters, MO
Insurance Customer Service Representative Location: St. Peters, MO
At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.
Responsible for transactional customer service and policy renewal process. Supports account administrators, account managers and producers in renewing existing policies and selling new accounts. Responsibilities include, but are not limited to:
Renew and/or market expiring policies by gathering updated customer information and processing with underwriters/systems for policy issue.
Meets customers' daily requests including policy changes, certificates of insurance, provides answers to customer questions.
Monitors policy expiration list to be certain that expiring policies are renewed.
Monitors accounts receivable balances on assigned accounts.
Provides administrative support to producers including preparing insurance applications.
Cross-sell insurance and bank services in a professional manner.
Complete required training associated with job function.
Performs other duties as required.
Qualifications Education:
High school diploma or GED.
Some college preferred but not required.
Prefer candidates that hold current Property and Casulty License, Series 6 or ability to obtain within 90 days of employment.
Experience:
Prior insurance experience is preferred.
Prior experience with Excel, Word and related software is required.
Skills:
Ability to gain thorough knowledge of insurance products and coverages.
Must have the ability to gain and maintain an Insurance Producers license and a valid Illinois Driver's license for this role. First Mid will facilitate training and testing for additional licensure as needed.
High level of organizational and communication skills including the ability to handle multiple simultaneous tasks and establish priorities.
Ability to empathize with customers and to respond appropriately.
May be required to work earlier or later than the normal workday and may be required to work outside of the office to facilitate extended hours or customer visits.
Total Rewards:
Competitive health, dental & vision coverage with HSA match
401(k) with employer match + Employee Stock Purchase Plan
Generous PTO, paid holidays & parental leave
Tuition reimbursement & performance-based bonuses
Visit our Total Rewards page to see our full list of benefits
First Mid Bancshares, Inc., is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
Pay Range: $17.50 - $22.19 per hour Apply for this Position
$17.5-22.2 hourly 4d ago
Contact Center Representative (Bilingual Spanish)
First Bank 4.6
Call center representative job in Saint Louis, MO
First Bank Service Center Rep -- Tier 2
Our Service CenterRepresentatives are responsible for providing an excellent client experience by meeting client needs regarding financial and service inquiries from multiple channels.
What You Will Be Doing
Support more complicated service requests that require more time, experience and knowledge on a particular product or service.
Identifies cross-sell and referral opportunities for the expansion of the product and service relationships including additional account relationships as well as other products and services offered by the bank.
Be a friendly voice/representative of First Bank, analyzing client requests, setting appropriate expectations and forwarding them to specialized Service Representative experts (Tier-3 and above) if needed.
Be resourceful in searching for answers through documentation, knowledge base, communities and provide informational request resolutions.
Contributing to the accomplishment of individual, team and First Bank performance goals
High school diploma or general education degree (GED) required
A minimum of 2 years client service experience and/or training, preferably in a banking environment; or equivalent combination of education and experience.
Previous contact callcenter experience preferred.
Intermediate to advanced comprehensive knowledge and experience with Microsoft Office and business-related software required.
$30k-33k yearly est. 4d ago
Electronic Services Call Center Representative
First Community Credit Union 3.8
Call center representative job in Chesterfield, MO
There is an immediate opening in our Electronic Services Department for a CallCenterRepresentative. The ideal candidate will enjoy helping people, have great communication skills with both members and co-workers, be proficient in technology across multiple platforms including but not limited to Microsoft Office and Excel, possess strong clerical, analytical, organizational, and multitasking skills and have the capability to learn quickly and work at a fast pace. Duties include answering inbound calls primarily pertaining to debit cards, basic financial transactions, responding to Chat and email, and other various tasks to support the department.
The hours for this position are Monday - Friday 10:30 a.m. to 7:00 p.m. and Saturdays 8:30 a.m. to 12:30 p.m., with a full day off during the week when a Saturday is worked. Must be flexible to work a rotating schedule.
$32k-39k yearly est. Auto-Apply 60d+ ago
Member Service Representative (Full-Time) - O'Fallon
Navy Federal Credit Union 4.7
Call center representative job in OFallon, IL
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Desired Qualifications
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)
Location: 1140 Central Park Drive Suite 106 O'Fallon, Illinois 62269
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at
.
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$32k-39k yearly est. 4d ago
HR Call Center Representative
Integrated Resources 4.5
Call center representative job in Maryland Heights, MO
Title: HR CallCenterRepresentative Duration:+10 MONTHS
Hours: Monday -Friday, 7:00 AM -3:30 PM
Description:
Responsible for responding to employee questions and inquiries about employee benefit programs and human resource policies. Provides assistance with disability, health, and life benefits, paid time off, and retirement plans. Prepares appropriate documentation and processes necessary paperwork. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
ESSENTIAL FUNCTIONS:
Handles various levels of inquiries concerning compensation, position management, payroll and benefits administration.
Provides first line of contact for employees, external vendors, Trust department, and other plan administrators via telephone.
Researches and resolves basic inquiries regarding payroll activity and tax withholdings.
Provides frontline assistance regarding programs, policies, and procedures.
Responsible for problem-solving and resolving Tier 1 type of questions.
Documents calls and forwards ticket to Tier 2 for resolution if unable to resolve.
Requirements/Certifications:
1-2 years previous administrative support in an HR department
-Bachelor's degree preferred. -Working knowledge of Workday preferred.-Basic knowledge of Human Resources (benefits, employment law, employee relations, knowledge of HRIS) preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-38k yearly est. 60d+ ago
Customer Excellence Representative
HOYA Group 4.4
Call center representative job in Columbia, IL
Join The HOYA Vision Care Team!
For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals.
We are currently hiring a Customer Service Representative!
Wage: $18/hour
Shift: Monday - Friday 9:00am - 5:30pm
Location: Columbia, IL
What's in it for you?
Health/Dental/Vision/Disability Insurance
Tuition Reimbursement
401K plans
PTO and Paid Holidays
And more!
What you'll do:
Answer incoming calls from customers in a professional manner.
Receive new orders, input Rx order correctly into DVI.
Address and resolve customer requests and issues related to lab, lenses, services, pricing, product.
Direct complaints concerning billing and services rendered.
Refer complaints of service failures to designated department managers for investigation.
Locate an order's current or past position in the facility by checking in computer system.
Tag trays when necessary for expediting.
Give estimated order completion times, monitor own “promise jobs,” and notify customers of delays.
Document phone conversations in account notes in DVI. • Keeps abreast of products and availability.
Qualifications:
High School Diploma or GED
2 years of telephone customer service experience a plus
Optical experience recommended
Insurance billing and reconciliation recommended (VSP, VBA, VCP, Superior, and Eye-Med)
$18 hourly Auto-Apply 28d ago
Call Center Agent
Neighbors Credit Union 3.7
Call center representative job in Saint Louis, MO
Neighbors Credit Union is a growing, not-for-profit, full-service financial institution that was established in 1928 in St Louis. Our mission is to provide great member experiences through innovative products, superior service, and trusted advice, while strengthening our community with financial education. We are dedicated to the success of our members and employees to ensure we are the financial institution of choice.
Who are you at Neighbors Credit Union?
Be a brand ambassador and allow the mission, vision and service standards established by Neighbors Credit Union guide you in everything you do. Provide awesome service to internal and external members, act with integrity, provide trustworthy guidance, make it easy to do business with us, make others feel important, and take personal responsibility in everything you do.
Responsibilities and Daily Job Duties
Uncovers members' financial needs and offers appropriate recommendations.
Performs proactive activities to provide excellent service and achieve member growth.
Provides member support and problem resolution for complex issues to ensure member satisfaction.
Supervises and educates members on using all electronic service delivery channels offered both in the branch and through their personal devices.
Handles all electronic messaging, inbound phone and video calls related to members' accounts or general questions about NCU services.
Ensures compliance with all related federal and state regulations; stays current on fraud training and trends.
Manages and maintains member records and follows guidelines to ensure proper system management.
Works with team members to resolve complaints and provide support as needed.
Processes financial transactions, including cash handling.
Performs operational responsibilities, such as auditing, ITM/ATM maintenance, cash management, and vault maintenance.
Oversees team members across various markets/branches; provides peer training as needed.
Maintains the authority to discipline subordinates as needed.
Requirements
Qualifications
Minimum of two years' experience in service delivery, with preferred cash handling experience.
Proven experience in technology usage. An avid user of financial institution's online tools for personal banking.
Education
Preferred College Degree must have High School Diploma or equivalent.
Rewards
This position is full time and will be eligible for benefits, and an annual incentive plan.
We have excellent opportunities for career advancement and professional development.
Salary ranges from $22.00 - $25.00
Schedule
The Member Engagement Center is open Monday through Saturday 9:00 AM - 7:00 PM.
Supplemental Pay?
No
Benefits (Eligible the first of the month after your hire date)
Medical
Dental
Vision
Employee Paid Life Insurance
Voluntary Life Insurance
Short Term and Long-Term Disability
HRA and FSA
401k with matching contributions
Tuition Reimbursement
4 weeks of PTO
Sick Time off that can be for both employee and family members
Birthday PTO
Location
6260 S Lindbergh Blvd St Louis MO 63123
Salary Description $22.00 - $25.00
$22-25 hourly 41d ago
Call Center Representative
Bath Planet
Call center representative job in Saint Louis, MO
Job DescriptionCall CenterRepresentatives Exciting Opportunity Awaits! Ready to make a positive impact while earning a substantial income? Look no further! Bath Planet of St. Louis and More is on the hunt for dynamic individuals to join our team as CallCenterRepresentatives.
Why Choose Us?
Rapid Growth: We're one of the fastest-growing companies in the industry.
Professional Reputation: We stand strong behind our products and workmanship.
Help Homeowners: Assist homeowners in improving their homes.
Responsibilities:
Deliver a scripted pitch tailored to homeowners' needs.
Handle questions and objections with finesse.
Obtain homeowner information (name, address, phone, email).
Schedule appointments over the phone and input details into the computer.
Keep detailed notes of conversations.
Follow up with potential homeowners who respond to advertisements.
Key Competencies:
Sales and marketing knowledge.
Relevant experience in telemarketing, sales, or promotions.
Product knowledge (don't worry, we provide training!).
Proficiency in relevant computer applications.
Excellent communication skills.
Ability to gather and manage information.
Persuasiveness and adaptability.
Initiative and tenacity.
High energy level and self-motivation.
Perks and Benefits:
Industry-best training.
Ongoing support.
Advancement opportunities.
Exciting working environment.
Incentive programs (win gift cards, lunches, and days off!).
Company Culture at Bath Planet of St. Louis and More:
Collaboration: We believe in working together to achieve common goals. Our team supports one another, shares ideas, and celebrates successes.
Professionalism: We maintain a high standard of professionalism in all interactions. Respect, integrity, and honesty are at the core of our culture.
Innovation: We encourage creativity and innovative thinking. Whether improving processes or finding new solutions, we value fresh perspectives.
Employee Development: We invest in our team's growth. Industry-best training, ongoing support, and advancement opportunities are available.
Fun Environment: We make work enjoyable! Incentive programs, contests, and team-building activities keep things exciting.
Employee Recognition and Celebrations:
Recognition Programs: Outstanding performance is acknowledged publicly through regular recognition programs. Whether it's hitting sales targets, providing exceptional customer service, or contributing innovative ideas, we celebrate these accomplishments.
Employee of the Month: Each month, we recognize an exceptional team member as the “Employee of the Month.” This recognition comes with perks like gift cards, a special parking spot, or additional time off.
Team Celebrations: When our team achieves significant milestones (such as meeting quarterly goals), we celebrate together. It could be a team lunch, a fun outing, or a themed event.
Anniversary Celebrations: We honor employees' work anniversaries. We appreciate their dedication and commitment.
Personalized Appreciation: Managers and colleagues express appreciation through personalized notes, emails, or shout-outs during team meetings
Experience:
Customer service
Telemarketing
Active listening
Sales
Callcenter
Our culture is all about positivity and support. If you join us, your achievements won't go unnoticed!
Ready to Join the Adventure?
Remember, we're not just a company; We're A FAMILY! Complete the online application if you're ready for a dynamic work environment.
If you need assistance with resume submission, please call Kristi at **************. Let's make home improvement fun!
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Shift:
Morning shift
Work Location: In person
Powered by JazzHR
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$15-17 hourly 30d ago
Call Center Representative
Senior Health Solutions 3.6
Call center representative job in Saint Charles, MO
Senior Health Solutions is a state-licensed agency that specializes in the senior life and health insurance market. We pride ourselves on outstanding customer service and deliver quality service to our clients.
Job Summary
As a CallCenterRepresentative, employees will receive calls from prospective and current clients. You will be working with them by assisting in Medicare enrollment. The callcenter employee works with the client to verify eligibility and gathers the necessary information from the client to assist with the Medicare enrollment. This is not a remote position.
Responsibilities
Taking inbound calls, listening to client questions and fulfilling their needs. Guiding clients through the enrollment process with excellent communication skills.
Qualifications and Skills
Pleasant phone voice with good customer service skills
Good computer and keyboarding skills
Previous CallCenter experience a plus (not required)
Outgoing and energetic attitude
Active Listening Skills giving full attention to what clients are saying, taking time to understand the points that are being made, and not interrupting at inappropriate times.
Ability to multitask
Excellent problem-solving skills
Benefits and Perks
Uncapped Bonus and Commission
26% of our Licensed Advisors are Top Producers with an annual wage of
100k - 150k+
21% of our Licensed Advisors have an annual wage of 60k - 85k
Renewals begin after 13 months, adding more potential income.
Health Insurance available after 60 days
401k with a partial company match
Monday through Friday, occasional Saturdays, NO SUNDAYS
All training paid
Surprise Incentives throughout the year
Powered by JazzHR
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$28k-35k yearly est. 6d ago
Customer Success Representative - $20/hr ($21/hr after 90 Days)
Missouri Insurance Advisors
Call center representative job in Wildwood, MO
Job DescriptionBenefits:
Opportunity for advancement
Paid time off
Training & development
Customer Service Representative Compensation: $20 per hour starting, $21 after 90 Days!
Wildwood Insurance Advisors is growing fast, and we are looking for customer service professionals who want more than a typical job. Our culture is built on working hard, supporting each other, and celebrating wins together. We invest in our people, encourage growth, and challenge our team to hit both personal and professional goals.
If you are looking for a role where you can make an impact, build real skills, and grow within an expanding organization, this could be a great fit.
WHAT YOU CAN EXPECT IN THE CUSTOMER SUCCESS POSITION:
Youll be in a position that is vital to our company's success, where you have the opportunity to ensure our customers have a positive experience with our products and services.
Your day to day will consist of communicating with our current clients through phone, email and SMS communication, to ensure that they are getting the most out of their experience.
In this role you will need to learn the basics about Medicare and Ancillary products so that you can answer customer questions and explain policy coverage.
You will maintain accurate records of client interactions and policy details.
This position requires a person with excellent communication skills, specifically phone call etiquette.
Our clients depend on us as professionals to be knowledgeable and well organized, therefore to excel you must have strong organizational and time management skills.
Our organization thrives on its culture so being a team player is imperative to our mission.
We are professionals and we expect all of our candidates to be professionals as well, so a high degree of professionalism and ethical standards is expected.
WHAT TO EXPECT AS NEW EMPLOYEE AT WILDWOOD INSURANCE ADVISORS:
Serves customers by providing product and service information and resolving product and service problems.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
$20 hourly 5d ago
BLV - Airport Operations Center Operator
Avports LLC
Call center representative job in Mascoutah, IL
Airport Operations Center Operator
REPORTS TO: Airport Operations Supervisor/ARFF Captain
AIRPORT: Mid America St. Louis Airport
The Airport Operations Center Operator (AOCO) plays a vital role in overseeing and supporting daily operational and security functions at MidAmerica St. Louis Airport. This position ensures compliance with established procedures and regulatory requirements, contributing to the safe, secure, and efficient operation of the airport.
SKILLS AND KNOWLEDGE
Must possess situational awareness, alertness and skill in detecting and recognizing safety hazards.
Must have ability to understand and carry out instructions.
Must be able to achieve or meet all training required and TSA 1542.
Must achieve and maintain knowledge and skills related to airport operations, and related security duties.
Ability to remain calm during stressful situations which may involve life-safety incidents
DUTIES
Perform tasks associated with the Airport Operations Center (AOC), terminal operations and other duties as assigned.
Answering multi-line phone systems
Monitoring and communicating on radio frequencies
Monitor airport-wide fire alarm system
Operate and Monitor CCTV system
Accurately maintain daily logs
Under the direction of the General Manager/Chief of Public Safety or Deputy Chief of Public Safety and the Shift Operations Supervisor/ARFF Captain, assist and participate in operations, life safety, and security activities at the airport and its facilities.
Maintain all tools and equipment in good working condition.
Accurately prepare reports as required.
Assist in controlling vehicular and pedestrian AOA entry
Maintain surveillance of the terminal and other buildings and provide general security of the Airport.
Must obtain and maintain knowledge of the AEP, ACM, SICP, ASP, TSA 1542, and FAR 139, as well as any other relevant material for the position of AOC Operator.
Contribute to the publication of relevant Notice to Airman (NOTAMS) for the Airport based on criteria established in the Airport ACM.
As directed, review ID badge applications and verify accompanying personal identification (and immigration - if applicable) documents, - schedule and send notifications, ID badge printing and issuance.
PROFESSIONAL EXPERIENCE / QUALIFICATIONS / EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS
To perform this job successfully, the selected individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be at least eighteen (18) years of age.
Must be a citizen or lawful resident of the United States.
Must possess a high school diploma or equivalent.
Must possess a valid motor vehicle operator's license throughout the employee's employment.
Must pass a Transportation Security Agency (TSA) background check.
A felony Driving Under the Influence (DUI) conviction will be disqualifying.
Must be able achieve or have and maintain a current CPR and AED certification.
Position involves shift work.
COMPENSATION
Competitive compensation package.
NON-DISCRIMINATION COMMITMENT
Avports policies focus on eliminating all discrimination based on gender, race, ethnicity, indigenous identity, disability, sexual orientation, and gender identity.
Avports commitment to gender equality and non-discrimination focuses on issues related to equal opportunities and treatment for all women and men in the employees' recruitment, selection, promotion, compensation, and development processes.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will be regularly required to stand; walk; use hands to finger, handle to feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell. The employee will occasionally be required to sit. The employee must regularly lift and/or move more than 75+ pounds. Specific vision abilities required by this job include vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Infrequent US Domestic travel may be required.
COGNITIVE DEMANDS
Attention to detail and focus on quality
Highest levels of integrity
Ability to inspire, lead and motivate people, including him/herself and others
Ability to gain and maintain trust among customers, staff, and stakeholders
Ability to negotiate and gain consensus
Ability to manage and resolve conflict in a productive way
Calm, tactful, respectful, and diplomatic character
Ability to work under situations of stress and with limited resources
Excellent teamwork capabilities
High degree of emotional intelligence and empathy
REFERENCES
Up to three positive references from previous employers and/or supervisors may be required
$26k-35k yearly est. Auto-Apply 60d+ ago
PART-TIME HUMANE SERVICES REPRESENTATIVE - PET ADOPTION CENTER
St. Charles County, Mo 4.3
Call center representative job in Saint Charles, MO
Apply Now JOB OVERVIEW: The purpose of this position is to provide the public with a high volume of pet adoption services and provides general clerical assistance to department staff. RESPONSIBILITIES: * Verifies accuracy of Rabies Vaccination Certificates and enters data into the computer.
* Receives and codes Rabies Vaccination forms. Verifies rabies vaccination tags.
* Inputs information into the computer.
* Answers, screens, and directs incoming telephone calls.
* Accepts returned traps or equipment, verifies condition with kennel staff, returns trap deposits.
* Prepares correspondence, reports, and other documents as directed.
* Greets, directs, and collects fees from visitors.
* Receives, releases, and processes adoptions of animals entering the facility.
* Files vaccination documents, purchase orders, invoices, and other documents as directed.
* Educates the public on responsible pet ownership.
* Corresponds with animal control officers in the field using two-way radio and computer, dispatches calls.
* Process adoptions and disseminates information at special and off-site events.
* Accepts and approves adoption applications, researches information as needed.
* Dispatches animal control officers as needed.
* Assists with duties of Administrative Assistant in their absence.
* Assists in the preparation and record keeping of invoices, purchase orders, and public notifications.
* Assists in preparation and recording of payroll.
* Maintains animal records and files.
* Prepares bills for veterinarians and records information in ledger.
* Opens and distributes mail.
REQUIREMENTS:
* Requires graduation from a general or technical high school or equivalent.
* 3 years clerical experience involving customer service and record keeping required.
* Cashiering, teller, or related skills required. An equivalent combination of education, training and experience will be considered.
* Must be able to multitask efficiently.
* Ability to be a team player and communicate effectively with co-workers, supervisors and the general public, including dissatisfied citizens, is mandatory.
* Requires general computer skills and working skills in performing data entry and filing.
TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed or print applications.
This is a part-time clerical support position. Candidate should be available to work an estimated 18-20 hours per week. Typical hours would fall between 8:00 am and 6:30 pm, Monday - Saturday.
Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied.
St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.
$27k-30k yearly est. 43d ago
Service Center Representative
St. Charles Community College 3.5
Call center representative job in Lake Saint Louis, MO
Job Description
St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing diverse student population, and we are committed to increasing the diversity of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving diverse student populations.
SCC is looking for a full-time Service CenterRepresentative to join our Student Services Department.
POSITION SUMMARY:
The Service CenterRepresentative is the first point of contact for incoming calls to St. Charles Community College. This position is responsible for answering the college's main phone number, providing accurate information, and directing calls to the appropriate departments. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle a high volume of calls efficiently and courteously.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Answer the college's main phone number promptly and professionally.
Provide general information about the college, including admissions, programs, events, and services.
Direct calls to the appropriate departments or individuals based on the caller's needs.
Maintain an up-to-date directory of college departments, services, and staff.
Handle inquiries and resolve issues when possible, escalating complex issues to the appropriate department.
Keep accurate records of calls, including the nature of the inquiry and any actions taken.
Assist with other administrative tasks, such as managing the reception area and supporting other departments.
Maintain a high level of confidentiality regarding student and staff information.
Continuously improve knowledge of college programs, policies, and procedures to provide accurate and helpful information.
MINIMUM EDUCATION and/or EXPERIENCE:
High school diploma or equivalent required.
Some college coursework preferred.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to multitask and manage time effectively.
PREFERRED EXPERIENCE:
Previous experience in a callcenter, customer service, or administrative role is desirable.
Experience in an educational setting is a plus.
St. Charles Community College is an Equal Opportunity Employer.
$34k-40k yearly est. 28d ago
Customer Service Representative
Teksystems 4.4
Call center representative job in OFallon, MO
If you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit for this opportunity. You'll be the first contact for our customers: answering billing questions, taking payments, assisting with portal login and navigation, and general inquiries.
Job Responsibilities:
* Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc.
* Provide excellent customer service and accurate information via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment
* Assume ownership and accountability in handling customer requests in an efficient, accurate and professional manner
* Demonstrate the ability to analyze information to make appropriate decisions and solve problems, while maintaining a pleasant phone experience for the caller
* Perform basic mathematic calculations, such as percentages, addition, division and subtraction calculations to respond to customer inquiries
* Effectively navigate multiple system applications to research, analyze and resolve requests, inquiries & concerns
* Maintain established levels of productivity, service, and quality standards
* Learn and comply with corporate policies, regulatory standards (SOX), business processes (PCI) and procedures
* Complete additional tasks and other projects/duties as assigned
* Work overtime as needed
*Skills & Qualifications*
Skills:-
* Effective, strong, and service focused communication skills, both verbal and written
* Strong decision-making velocity in a fast-paced, high-volume phone contact center environment
* Proficient computer skills (keyboarding, login, web/cloud navigation), Microsoft 360 (Excel, Word, Outlook, Teams), multi-monitor usage and multi-tasking
* Demonstrate professionalism, personal accountability, reliability and taking personal pride in the handling of inquiries from our customers and agency partners
* Ability to manage competing demands, handle stressful situations, problem solving and strong decision velocity
Education/Experience
* Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus!
* Experience in a high-volume contact center with a strong focus on superior service is a plus!
* 1-2 years Customer Service experience
*Job Type & Location*
This is a Contract to Hire position based out of O Fallon, MO.
*Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in O Fallon,MO.
*Application Deadline*This position is anticipated to close on Jan 22, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-20 hourly 1d ago
Treasury Management Services Representative I
First Mid Bank & Trust 4.0
Call center representative job in Saint Peters, MO
Treasury Management Services Representative I Location: St. Peters, MO Job Id: 4264 # of Openings: 0 Treasury Management Services Representative I The Treasury Management Services Representative I in our Treasury Management department is responsible for independently assisting customers by providing them with solutions to any questions they may have, training them on products/services they utilize and overall support with any of the digital channels. The Customer Service Representative will provide exceptional, accurate and timely assistance involving daily processing of financial transactions in a fast-paced, time sensitive operations environment. Responsibilities include, but are not limited to:
Handle direct calls from our commercial business customers as well as from our support centers and branches and inquiries/complaints concerning supported programs.
Accurately & efficiently assists customers with questions and in-depth product & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with customer service standards.
Accurately & efficiently assists customers with requests such as account maintenance, service orders and general product inquiries. Work with the Digital Solutions team to ensure timely and accurate onboarding of products and services.
Process temporary limit changes for ACH, RDC and mobile deposit while ensuring compliance with internal policies.
Complete the training and onboarding process for new products and services to new or existing clients.
Accurately & efficiently assists customers with complex questions and issues concerning internet banking, mobile banking, online bill pay, remote deposit capture, positive pay, online ACH and wire origination etc.
Facilitate new account opening and service addition documentation when necessary.
Acts as a liaison between the customer, and the operational team, as well as the relationship manager.
Assists with customer outreach when systems are unavailable or decisioning deadlines are approaching.
Identify and escalate system problems/errors when necessary.
Processes work in a timely and efficient manner within the time frames set forth in the department service standards and service level agreements.
Ensures customer interactions & documentation is compliant with bank policy & federal regulations, and all mandated timing requirements are met.
Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience, both internally and externally.
Completes various validation and maintenance when call volumes are low.
Completed required training associated with job function.
Performs duties according to established bank policies and procedures and provides general back-up in areas not assigned as primary functions.
Qualifications Education/Experience:
Associates Degree or equivalent customer service, callcenter or banking experience.
1+ years Callcenter and/or banking experience desired.
Previous experience with treasury management a plus but not required
Skills:
Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner
Excels at computer and Internet skills
Excellent verbal and written communication skills
Use critical/analytical thinking and problem-solving skills to troubleshoot client issues and inquiries
High level of interpersonal skills to interact with the banks most profitable customers and potential customers in a professional manner
Pay Range: $17.74 - $22.18 per hour Apply for this Position
$17.7-22.2 hourly 4d ago
Call Center Representative
Bath Planet
Call center representative job in Saint Charles, MO
Join Our Winning Team! - CallCenterRepresentatives Needed
Are you ready to make a difference AND boost your income? Bath Planet of St. Louis is looking for energetic, motivated, and enthusiastic CallCenterRepresentatives to help homeowners create dream spaces and bring smiles to their faces. We're not just a company - we're a family, and we want YOU to be a part of it!
Why Bath Planet?
Grow With Us - As one of the fastest-growing companies in our field, your career has unlimited potential.
Reputation You Can Trust - We're proud of the high-quality products and services we deliver to homeowners.
Make an Impact - Help homeowners transform their spaces and make their dream homes a reality!
What You'll Be Doing:
Engage with potential clients and offer tailored solutions to their needs.
Answer questions and smoothly address any concerns.
Gather homeowner info and schedule appointments with ease.
Track your conversations and input data into our systems.
Follow up with interested homeowners to keep them on track.
What We're Looking For:
Sales skills with the ability to connect with people.
Telemarketing or customer service experience preferred (don't worry, we'll train you!).
Tech-savvy with basic computer skills.
Excellent communication skills with a positive attitude.
A go-getter with a drive to succeed.
Why Work With Us?
Top-tier training to help you succeed.
Opportunities for advancement and career growth.
Fun and energetic work environment!
Paid vacation and sick time
Competitive pay
Our Culture - It's About YOU!
At Bath Planet, we believe in fostering an environment where you can thrive:
Collaboration: Together, we achieve greatness!
Support & Growth: We invest in YOU, offering industry-best training and career development opportunities.
Recognition: We celebrate your wins - whether it's hitting sales targets, going the extra mile for a homeowner, or being an amazing team player.
Ready to Jump In?
We're not just a team, we're a family. If you're passionate, driven, and want to be part of an exciting and rewarding journey, apply now!
How much does a call center representative earn in Town and Country, MO?
The average call center representative in Town and Country, MO earns between $23,000 and $39,000 annually. This compares to the national average call center representative range of $25,000 to $39,000.
Average call center representative salary in Town and Country, MO
$30,000
What are the biggest employers of Call Center Representatives in Town and Country, MO?
The biggest employers of Call Center Representatives in Town and Country, MO are: