Call center representative jobs in Woodstock, GA - 909 jobs

Pay Rate: $22/hr. Retention Bonus: $250 @ 45 days (upon successful completion of new hire training) and $250 @ 90 days (USD) Contract Duration: 2 years Schedule & Shift Details Training: 100% onsite for the first 6 weeks Post-Training: Hybrid schedule (3 days onsite) Work Days: Monday - Friday (closed weekends) Shift Options: 8:00 am - 5:00 pm 8:30 am - 5:30 pm 9:00 am - 6:00 pm Shift Assignment: Based on performance and attendance during training Start Date: 02/23 (candidates must be able to start on this date; start date is non-flexible) Key Responsibilities As a Customer Care Representative, you will: Handle a range of complex customer interactions quickly and effectively, including account inquiries, billing/order issues, website navigation, order entry, and complaint resolution. Document customer queries and monitor each case until resolution. Serve customers via multiple channels: phone, email, and self-service. Work within a structured environment while demonstrating flexibility and initiative to meet individual goals. Meet quality standards in every service interaction to reduce customer effort. Anticipate customer needs and support upselling/cross-selling of products and services. Follow up via outbound calls and emails according to standards. Accommodate special requests and resolve complaints using sound judgment and critical decision-making skills. Resolve inquiries about marketing programs, product, price, and order status within established procedures. Maintain understanding of processes, procedures, and support systems. Document and communicate each interaction effectively across the team. Collaborate with team members to achieve mutual and independent goals. Required Skills Basic job-related knowledge and understanding of department goals/strategies Strong competence in customer service platforms and systems Excellent multi-tasking and customer interaction skills Adaptability to process and procedure changes Excellent written and verbal communication Strong interpersonal skills for collaborative team environments Proficiency in Microsoft Office, call center, and custom software programs Key Attributes Initiative & Resilience: Takes ownership and adapts to challenges Prioritization & Organization: Strong time management, handles multiple tasks effectively Problem-Solving & Critical Thinking: Develops solutions and makes sound decisions Technical Aptitude: Comfortable learning new technologies Customer Service Orientation: Committed to exceptional service Innovation & Agility: Open to change, able to pivot quickly Attention to Detail: Ensures accuracy and quality Self-Starter: Proactive in driving results and collaborating Research Skills: Gathers and analyzes information for decisions Additional Experience: Animal/veterinary experience, Salesforce/SAP proficiency is a plus Customer Experience Focus Ability to comprehend complex and technical information Education Requirements Preferred: Bachelor's degree from an accredited institution Required: High school diploma Note: All candidates will undergo a phone screen. Follow all company and department policies, including working a bi-annual shift as assigned from the scheduled shift times. Performance metrics will be evaluated regularly.

A leading multi-brand restaurant company is seeking a Director of Product - Customer Growth and Data Platforms in Atlanta, Georgia. This role involves strategizing and managing the customer and marketing data product ecosystem, leading a team, and collaborating across functions to drive measurable business impact. Candidates should have significant experience in product management, Martech stack, and team leadership. The position also emphasizes innovation through technology adoption. #J-18808-Ljbffr

FULLY ONSITE - Marietta, GA 30062 - must have reliable transportation M-F (8-4pm) 6-month contract to hire Required Skills & Experience • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. • At least 1 year of customer service experience • 1-year related experience preferably within a transportation/logistics/supply chain/warehouse environment • Strong customer service skills and the ability to satisfactorily resolve issues • Solid ability to multitask with exceptional organizational skills • Ability to thrive under pressure while delivering solutions that exceed customer expectations Job Description: As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience Day to Day: • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess, and resolve problems or issues • Monitor progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or cancellations to delivery orders Compensation: $19.50/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Duration: 26 Weeks, contract to hire Shift Details: Monday - Friday: 8:00 a.m.-5:00 p.m. *Saturday Flexibility if needed. Pay Rate: $17.50/hr JOB DESCRIPTION As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delight our customers at every step of the experience. In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter what your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us. RESPONSIBILITIES • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess, and resolve problems or issues • Monitor progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or cancellations to delivery orders QUALIFICATIONS At a minimum, you'll need: • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. It'd be great if you also have: • High school diploma or equivalent • 1-year related experience preferably within a call center environment • Strong customer service skills and the ability to satisfactorily resolve issues • Solid ability to multitask with exceptional organizational skills • Ability to thrive under pressure while delivering solutions that exceed customer expectations JN003

Corporate Payroll Services is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and business owners. Rewards and perks include: ● Signing bonus of $100 after 60 days of work ● Commissions for scheduling appointments on top of your hourly base pay ● Commissions for sales resulting from scheduled appointments on top of your hourly base pay ● Monthly sales contests with cash prizes ● Annual discretionary bonus ● Digital wheel games and sales games with weekly cash prizes ● Company sponsored weekly lunch, typically on Fridays ● Scheduled shift: Monday through Friday - no weekends Essential Duties: ● Calling businesses to schedule appointments for our Sales Reps to meet with the business owners/decision makers to market our services ● Communicating our payroll, HR, and payroll tax services to business owners on the phone ● Scheduling virtual, in person and phone meetings between business owners and sales team members ● Outbound cold calling approximately 200 numbers daily in the call center from the call list ● Other duties as needed Compensation: $20-24 / hr. earned on average by team members in position less than one year (includes $17 / hr. base pay + significant incentive compensation based on performance). Average total compensation: $35,000 for first year team members, $40,000 for team members in position over one year; over $50,000+ for top performing team members Schedule: Monday-Friday 9:00 A.M to 5:00 P.M, initially fully on-site with the opportunity for a hybrid model based on performance **Commute to Peachtree Corners, GA is required initially before any remote opportunities are offered **Prior collections and call center experience a plus Benefits: Corporate Payroll Services offers a benefits package that includes Medical, Dental, Vision, Life and LTD coverage as well as a 401(k) plan. Corporate Payroll Services also offers a wealth of emotional well-being resources through the benefits package to provide support for employees wanting to develop resilience, reduce stress, manage anxiety, or practice mindfulness. The benefits plan includes access to employee assistance programs for employees and household members to find support for life's big and small challenges. Experience Required: 1+ years in call center, sales, or collections. Employee Review: Sales Representative (Current Employee) "This job pays very well. If you put in the work you will do very well. Great place to work." Qualifications: ● Strong customer service or sales background ● Experience in outbound calling and warm calling techniques ● Prior experience in B2B sales and telemarketing would be beneficial ● Good conversation and people skills essential Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Paid time off Paid training Vision insurance Shift: 8 hour shift Day shift Morning shift No nights Supplemental Pay: Bonus opportunities Commission pay Signing bonus Corporate Payroll Services is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, sexual orientation, veteran status or any other status protected by federal, state or other applicable laws. Reasonable accommodations request to apply or participate in the interview process may be submitted to ******************** Payentry is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Work Location: Peachtree Corners Office Compensation: $16.00/hour Paid Training Start Date: Monday, February 9, 2026 Training Hours: Monday thru Friday: 8am - 5pm EST (3 weeks + 2 weeks of Nesting) Hours of Operation (following training): Monday thru Friday: 7am - 9pm EST and Saturday: 7am - 6pm EST * Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above. Build Your Future! Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI-CXBPO (part of TSI family of companies)? * Paid training * Team-oriented work environment * Growth opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities In This Role, You Will: * Responsible for responding to daily customer requests, inquiries, and issues through various types of correspondence. * Provide thorough, efficient, and accurate documentation and updates in all required systems for each work event. * Identify root cause of issues and concerns and determine resolution. * Maintain and organize all pertinent back up information to substantiate payment postings as necessary. * Follow up in a timely manner to ensure customer satisfaction. * On calls, where applicable, our agents must offer and explain the value of non-regulated products and services (for example: home wiring, surge protection, and water heater repair). * Perform other duties as assigned by management. Qualifications Ideal Candidate Qualifications: * High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired. * Previous call center/customer service experience preferred. * Exhibit strong attention to detail. * Good mathematical and analytical skills required. * Ability to maintain the highest level of confidentiality. * Proficient personal computer skills, including Microsoft Office. * Excellent interpersonal, written, and oral communication skills. * Ability to work in a team fostered environment. * Ability to work in a multi-tasked environment. * Ability to prioritize and organize work. Work Environment * Office environment. * Ability to lift and/or move 20 pounds with or without accommodation. Note: * Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches) This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. TSISP

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description The Transportation Call Center Contact Agent will work with a team of other Transportation Call Center Contact Agents, under the general supervision of a Transportation Call Center Contact Agent Lead and a Transportation Manager who is responsible overall for the Call Center operations. Depending on the proficiency and level of expertise, the Transportation Call Center Contact Agent may be selected to be part of the level 2 support (within the service desk) to provide expert support to other analysts for critical issues or applications. Qualifications 3+ years' work experience (minimum) … 5+ years preferred: Excellent command on English and Spanish Language Strong customer service skills and phone etiquette. Must have clean criminal record with the ability to pass finger-print background check. Provide support for IT projects-installation of software on machines and mobiles. Additional Information Vikas Kumar vikas.kumar(@)360itpro.com

NJTECH is a global managed IT service, IT consulting, and business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. Our offshore consulting plays a major role in helping clients to achieve their objectives in the highest level; ultimately creating sustainable value to customers and shareholders. Our goal is to provide our clients with the best professional IT consulting services either for temporary or full-time staff or build the entire team; whichever you're looking for. At NJTECH we analyze each and every aspect of our Clients need to improve it by leveraging technology. Job Description Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client. The Service Delivery Consultant is accountable for answering all concerns and questions while providing excellent customer service. The Service Delivery Consultant will be responsible for providing professional, knowledgeable, helpful, courteous, and responsive customer service. Position Requirements: Assist customers with a wide variety of questions via information accessed through the computer. Review employee accounts and answer questions based upon established policies and procedures. Maintain current knowledge of assigned programs and services through on-going classroom and computer-based programs. Possess the ability to troubleshoot complex issues with little guidance Possess a high degree of tack, diplomacy and professionalism when dealing with all types of customers Possess the ability to work under pressure in a call center environment Possess exceptional conversational and problem-solving skills Ability to multitask and be able to diffuse difficult situations Possess the ability to decipher and articulate the customer perspective so that the customer's needs and concerns are accurately and empathetically addressed Excellent interpersonal and telephone communication skills Perform additional tasks as directed. Essential skills and experience · College degree or Junior College degree in addition to 1- year full time customer service related experience in financial services and/or health care industry · High School diploma or equivalency and 3 years customer service related experience in financial services and/or health care industry. · Ability to multi-task (talk and type at the same time) and use multiple applications · Excellent interpersonal, verbal, written and listening communication skills · Proficient use of the Microsoft Suite, Windows applications and Lotus Notes while focusing on multi-tasking using several windows applications at once while assisting a customer · Ability to provide outstanding customer service while ensuring that the customer's questions, issues and concerns have been satisfied · Computer literate with the ability to learn customer service software applications · Ability to be flexible, adaptable and dependable in an environment constantly upgrading/enhancing service/technology capabilities to its' customers · Flexibility to work specified shift and extended hours as necessary Qualifications High School diploma or equivalency and 3 years customer service related experience in financial services and/or health care industry. Additional Information All your information will be kept confidential according to EEO guidelines.

We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call centre team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Requirements High School Diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.

Job Description Remote call center is looking to hire an English/Spanish bilingual call center representative that will follow a script to assist callers with tax issues. so you must have good quality internet. You will be developing a personal relationship with our callers so you must have strong people skills. Primary Duties and Responsibilities: • Acts as a facilitator between referral sources and our fulfillment providers regarding IRS tax debt and other financial or tax related services • Consistently gains customer commitment throughout the referral process • Develops and maintains positive relationships with key referral sources • Act as a liaison between service providers and the customer • Draft communications to prospective customers (text) • Accurately refer clients to the appropriate provider organization • Maintains thorough understanding of competitors' strengths and weaknesses and USPs of our partners Job Qualifications and Requirements: • Fluent in both English and Spanish • A minimum of 2 years' proven sales experience preferred • Preferred experience in customer service, call centers, sales • Experience in developing text and all strategies • Excellent speaking, written, and verbal communication skills. • Ability to establish and develop relationships with leads • Ability to clearly communicate with customers through phone call and email • Results driven - documented success in exceeding goals or objectives. • High School Diploma required • Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled • Job Type: part time (full time available after trial period) Schedule: • Monday to Friday • Working Remotely

A fast -growing healthcare organization is seeking a Call Center Representative to support patient scheduling, intake, and communication. No medical background is required - strong communication, empathy, and customer service skills are what matter most. What You'll Do Guide new or hesitant patients toward scheduling their first appointment with professionalism Follow up with leads to convert inquiries into scheduled visits Schedule, adjust, or cancel appointments accurately Serve as a liaison between patients and their provider Communicate with internal healthcare teams to ensure seamless patient care Provide information regarding services, procedures, and policies Address patient questions, concerns, and complaints professionally Follow established protocols for managing patient inquiries Offer solutions and escalate issues when appropriate Verify patient information, insurance details, and eligibility Enter and update patient records in the EMR system Assist with additional administrative tasks as assigned Required Qualifications MediClear credential or equivalent HIPAA compliance certification High School Diploma or GED Proven success in a high -volume customer service environment Strong verbal and written communication skills Ability to stay calm, organized, and solutions -focused Basic math skills Proficiency with Microsoft Office is a plus

Essential Duties & Responsibilities (included but not limited to) The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise subordinates. Ability to handle moderately complex clerical duties. Ability to deal effectively with department employees by telephone. Ability to enunciate clearly in a well-modulated voice. Acts as a full-time operator on a one or multi-position switchboard. Handles complaints and difficult problems arising out of the operation of the switchboard. Provides callers with routine non-technical information and refers to other questions to proper persons. Performs related clerical/typing responsibilities associated with the switchboard. Operate attendant Intellidesk Console Keyboards, NEC DT300 or DT700 Telephones, Various paging and alarms systems (Symplex Alarm System) Implements regulations and directives regarding the provision of switchboard services. Requirements ANSWER AND PROCESS ALL INCOMING CALLS The candidate shall answer incoming calls politely, efficiently and in a friendly manner, even during heavy workload and crises periods. Calls shall be answered in priority order. Incoming calls shall be routed appropriately throughout the facility. The candidate shall receive collect calls, only if authorized and obtain and record time and charges. The candidate is responsible for immediate, professional responses to and recording the following: emergency alarms, codes, bomb threats, fires, and disasters. They shall also be required to receive and transmit over two-way radios. The candidate shall follow the instruction if a bomb threat is received. Written procedures and formats for this type of reporting are currently established in the telephone office. Operators are not authorized to place personal calls for employees, visitors or patients. Use of credit cards, collect calls and third-party calls are not permitted. Operators shall be polite and explain to callers when calls cannot be completed as requested. Operators shall be responsible for ensuring that no unauthorized long-distance calls are made through the switchboard. Personal calls while on duty shall be restricted for emergencies only. Information services include using the overhead paging system and Zetron radio paging system to relay messages, announcements and implement various procedures dictated by telecommunication and IT directives which include providing information concerning the health care system to patients and visitors. The candidate shall utilize the facility radio, overhead paging, pocket paging, and code-paging systems as required. Emergency Calls and Alarm Systems: Operators may also be required to receive and transmit over two-way radios. Written procedures for response to these emergencies will be provided by the client. Operators shall make announcements on the public address system. A scripted procedure will be provided for emergency paging and guidelines for announcements on the public address system. All announcements must be made in a clear, efficient and polite manner, and as quickly as possible. The candidate shall assist in placing various types of outgoing calls and coordinating and patching through one or more stations when necessary. Assist facility staff and patients, when necessary, in placing calls. Calls shall include but are not limited to, commercial and Federal Telecommunication Systems (FTS) calls. Politely, efficiently and in a friendly manner explain to users why calls cannot be completed as requested, if and when a situation of this type arises. The candidate shall maintain a log of all telephone equipment malfunctions and/or complaints regarding telephone service. Upon request of callers, verify telephone equipment malfunctions and report them to Information Resources Management Service (IRMS). The candidate shall become familiar with the functions of the different services within the facility. With this knowledge, determine the area within the campus when the caller does not know the telephone extension. JOB KNOWLEDGE The candidate shall have an understanding of Federal Telecommunications System (FTS) A complete understanding of the equipment presently installed: NEC DT300 or DT700 Telephones. Adequate technical expertise to be able to identify malfunctions and report them to the maintenance unit. Adequate knowledge of filing systems and procedures. Attention to details to ensure the accuracy of distributed documents/mail to the correct addressees. Well organized to prioritize the delivery of mail and documents. Attention to details to ensure the thoroughness and accuracy in placing various documents in the appropriate files and organizing them. Must develop a thorough knowledge of mission organizational structure and sufficient knowledge of specific jobs and individuals to effectively route incoming calls to the proper office. Requirements EDUCATION, TRAINING, AND EXPERIENCE Completion of Secondary School is required Prior Work Experience: Six months to one-year Experience as a telephone operator/switchboard position and some exposure to the technical aspects of telephony to include trunking and key systems is required. BENEFITS Health benefits (Health Insurance Services) Vacation and Holiday Workers' compensation

Alacrity Solutions Outbound Call Center Representative - Insurance Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs. By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process. To learn more, visit ************************** The role of Outbound Call Center Representative is primarily responsible for making outbound calls in a secure room environment to report auto accidents. Primary Duties include but are not limited to: (Reasonable accommodation may be made to enable qualified individuals to perform essential functions.) Report claims in a secure call center environment by making outbound calls continuously throughout scheduled shift. Ask all required questions, obtain claim information from the adverse carrier, and provide the claim information for the insured. Completes call template to reflect successful or unsuccessful reporting of each claim, which is then submitted to the claim file. Provides thorough claim documentation for each claim. Create invoice for files worked. Skills & Requirements: Report First Notice of Loss Claims Manage Outbound Calls in a Timely Manner Meet Team/Personal Qualitative and Quantitative Targets Previous experience in a customer support role. Strong phone and verbal communication skills along with active listening. Ability to multitask, set priorities, and manage time effectively. Knowledge of Microsoft Office i.e., Word, Outlook, Excel. Ability to type a minimum of 40 words per minute. High school degree. Supervisory Responsibilities: N/A Physical & Mental Demands: The physical demands described here are representative and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk and use hands to handle or feel. Ability to read, analyze, and interpret reports, and legal documents, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Starting salary range: $12.00 per hour Job Specifics: In Office (Conyers, GA) Full-Time (M-F, 8:30 am-5:00 pm) Travel Required: None Why Choose Alacrity?: Benefits Package including Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, and an Employee Assistance Program HSA Bank with selection of High Deductible Health Plan 401K plan options Paid Time Off Accruals Paid Holidays Affirmative Action/EEO Statement Alacrity is an equal opportunity employer and is committed to providing employees with a work environment free of discrimination and harassment. All decisions pertaining to an employee's employment are made without regard to race, color, religion, sex (including sexual orientation, pregnancy, childbirth), gender, gender identity or expression, age, national origin, ancestry, physical or mental disability, medical condition, reproductive health decisions, veteran's status, genetic information, creed, marital status, disability, citizenship status, or any other characteristic protected by applicable law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy. How Long We Retain Personal Information: We will keep your personal information for as long as necessary to fulfill legitimate business purposes and in accordance with applicable laws.

Call Center AgentLocation; Remote As a Call Center Agent at AYS Inc, you will be responsible for handling incoming and outgoing calls from customers and providing them with excellent service. You will be the first point of contact for our clients and will play a crucial role in maintaining our reputation for outstanding customer service. This is a full-time position with the opportunity for growth and advancement within the company. Key Responsibilities: - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Identify and assess customers' needs to achieve satisfaction - Provide accurate and complete information to customers - Maintain a high level of product and service knowledge to effectively handle customer inquiries - Follow communication procedures and policies to ensure consistent customer service - Utilize company software and tools to accurately document customer interactions and update customer information - Collaborate with team members and other departments to resolve customer issues - Meet and exceed performance targets set by the company - Maintain a positive and professional attitude towards customers at all times - Continuously seek opportunities to improve customer service processes and procedures Qualifications: - High school diploma or equivalent - Previous experience in a customer service or call center role is preferred - Excellent communication skills, both verbal and written - Strong problem-solving and decision-making abilities - Ability to work in a fast-paced and dynamic environment - Proficient in using computer systems and software - Strong time-management and organizational skills - Ability to work well in a team and independently - Willingness to work flexible hours, including evenings and weekends - Bilingualism is an asset Benefits: - Competitive salary - Comprehensive benefits package, including health, dental, and vision coverage - Paid vacation and sick days - Opportunities for growth and advancement within the company - Ongoing training and development programs - Positive and supportive work environment AYS Inc is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are a customer service-oriented individual with a passion for helping others, we would love to hear from you. Join our team at AYS Inc and be a part of our commitment to providing exceptional customer service. Apply now!

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own Success. Beaver Toyota of Cumming and Beaver Mazda are looking for motivated, positive, and energetic individuals to join our fast-paced Client Care Center (CCC)! As a Call Center Representative, you'll be the voice of two of the most recognized and trusted automotive dealerships in Georgia. What You'll Do: This isn't just a “call center job” - this is a performance-driven role where your hustle and consistency directly impact your paycheck. Handle inbound and outbound calls from new and returning customers Set service and sales appointments for both Beaver Toyota and Beaver Mazda Provide exceptional customer service, ensuring every caller has a “wow” experience Follow up with leads, vehicle or servicing inquiries, and missed appointments Collaborate closely with sales and service teams to keep the schedule full and customers happy Track activity, appointments, and follow-up to maximize commission You'll Thrive Here If You: Love connecting with people and have a friendly, professional phone voice Are a self-starter who thrives in a fast-paced environment Want to control your income based on performance Enjoy working with a fun, supportive, and driven team Are coachable and ready to learn What's In It for You: Competitive base pay + commission Monthly performance bonuses Full benefits package (medical, dental, 401(k), paid time off Ongoing training and mentorship e. Access to full gym and a personal trainer 3 days per week f. Restaurant on campus g. Salon on campus - with employee discounts h. A positive, empowering culture at a company that actually cares about its people i. The chance to represent two respected brands: Beaver Toyota & Beaver Mazda Requirements: Call center or customer service experience is a plus (but not required) Strong verbal and written communication skills Ability to multi-task, stay organized, and work independently Must be available for some evenings and weekends Ready to Join the Beaver Team? If you're ready to build a career - not just a job - apply now. Let's grow together. Apply today and start earning what you're worth.

Job Description Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own Success. Beaver Toyota of Cumming and Beaver Mazda are looking for motivated, positive, and energetic individuals to join our fast-paced Client Care Center (CCC)! As a Call Center Representative, you'll be the voice of two of the most recognized and trusted automotive dealerships in Georgia. What You'll Do: This isn't just a “call center job” - this is a performance-driven role where your hustle and consistency directly impact your paycheck. Handle inbound and outbound calls from new and returning customers Set service and sales appointments for both Beaver Toyota and Beaver Mazda Provide exceptional customer service, ensuring every caller has a “wow” experience Follow up with leads, vehicle or servicing inquiries, and missed appointments Collaborate closely with sales and service teams to keep the schedule full and customers happy Track activity, appointments, and follow-up to maximize commission You'll Thrive Here If You: Love connecting with people and have a friendly, professional phone voice Are a self-starter who thrives in a fast-paced environment Want to control your income based on performance Enjoy working with a fun, supportive, and driven team Are coachable and ready to learn What's In It for You: Competitive base pay + commission Monthly performance bonuses Full benefits package (medical, dental, 401(k), paid time off Ongoing training and mentorship e. Access to full gym and a personal trainer 3 days per week f. Restaurant on campus g. Salon on campus - with employee discounts h. A positive, empowering culture at a company that actually cares about its people i. The chance to represent two respected brands: Beaver Toyota & Beaver Mazda Requirements: Call center or customer service experience is a plus (but not required) Strong verbal and written communication skills Ability to multi-task, stay organized, and work independently Must be available for some evenings and weekends Ready to Join the Beaver Team? If you're ready to build a career - not just a job - apply now. Let's grow together. Apply today and start earning what you're worth.

Call Center Agent / Navigator at the Brookhaven (ATL) office. About Us: TeleSpecialists is transforming healthcare delivery as the nation's largest and fastest-growing digital healthcare leader. By providing expert neurological and psychiatric care directly to over 400 hospitals and health systems across the country, we don't just provide care; we pioneer solutions that make quality healthcare easily accessible. Join a team where your passion meets our purpose. If you're inspired by innovation, thrive in a collaborative and entrepreneurial environment, and want to be a part of a team that's reshaping the future of patient care, we want you on our team. At TeleSpecialists, you'll discover more than just a job. You will be able to experience meaningful work, accelerated career growth, and the opportunity to redefine healthcare for the future. Tele Specialists Offers: A great culture with a team environment A fun, diverse work environment A rapidly growing company with career advancement opportunities Medical, Dental and Vision benefits 401k match Paid Vacation Leadership Training Classes Mentorship Program Tuition Reimbursement About the Role: The navigator is responsible for coordinating the care between the patients and physicians throughout the continuum of the telehealth encounter. High volumes of calls are directed to the dispatcher. The dispatcher answers the call, obtains information, and then contacts the physician to transfer the information. Duties/Responsibilities: Coordinates and manages teleneurologists' schedules for rounding and teleneurology Serve as an essential link between patients and teleneurology team Receive and triage calls from client hospitals. Promote collaboration to both internal and external healthcare team members. Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to interact with internal and external customers Flexible and adaptable with learning and understanding technology Strong written, oral and interpersonal communication skills Highly self-motivated, directed and proactive Ability to effectively prioritize and execute tasks in a high-pressure environment Able to communicate effectively within department and with members of interdisciplinary teams Education and Experience: High School Diploma required 1-year in a call center preferred Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds at times

Job Description 📞 NOW HIRING: OUTBOUND CALL CENTER AGENT - LANDMARK AUTOMOTIVE DEALERSHIP GROUP 📞 JOIN THE WINNING LANDMARK TEAM TODAY-LOCAL FAMILY OWNED AND OPERATED FOR OVER 40 YEARS WITH OVER 150,000 SATISFIED CUSTOMERS- FURTHER YOUR CAREER ! Location: Morrow, Chamblee or Athens Georgia FULL TIME POSITION WITH FULL COMPANY BENEFITS Schedule: 5 DAY WORK WEEK About the Role We are looking for a friendly, professional, and highly self-motivated Outbound Call Center Agent to join our dealership customer care team. In this role, you'll be making effective outbound calls in huge numbers to potential sales customers to schedule appointments, answering questions, and ensuring every caller receives an exceptional experience. Key Responsibilities Make outbound calls in volume to sales leads and successfully create appointments that show. Follow up with past customers and internet inquiries Update customer information in our CRM system Follow up with past customers and internet inquiries Meet daily/weekly call and appointment goals Provide exceptional service that reflects the dealership's values Confirming appointments and following up on missed appointments Qualifications and Requirements Excellent communication and customer service skills Strong phone etiquette and a positive attitude Ability to multitask and work in a fast-paced environment Meet daily/weekly call and appointment goals Prior call center experience with a proven track record is required What We Offer Competitive pay with performance bonuses Opportunities for growth within the dealership Paid training Supportive team environment Full Company benefits-Major medical, health, dental, vision and matching 401k plan JOIN THE WINNING LANDMARK TEAM TODAY AND FURTHER YOUR CAREER !

Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. *Must be available to work Nights and Weekends* Education, Training and Experience High school diploma or equivalent training and experience. 3 years customer service experience, preferably in a technical call center environment Call tracking system experience Outstanding verbal communication skills and a positive attitude Relevant experience and/or knowledge in the Sports Betting or gaming industries. Previous sales experience preferred Knowledge, Skills and Abilities Working knowledge of tracking software Technical customer service skills Basic computer skills, including Microsoft Word and Excel Excellent telephone etiquette Ability to handle being rejected and remain calm and collected Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Handle Chat Support, Inbound calls and answer emails from customers. Ensure high quality service for our customers, including escalation of issues as per our internal processes and procedures Deliver an attentive and comprehensive service to our customers based on Sports Betting product, account problems and first line support. Delivering a high level of customer service to players regarding their queries and inform them about promotions and other products Engage potential customers in dialogue that open opportunities Support and guide customers with all requests and escalating and following up when necessary. Meet company expectation for excellent customer service Maintain a friendly, professional tone at all times Function as part of the team with sincere enthusiasm Take relevant notes on all call for future use and enter into database Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc is an Equal Opportunity Employer