Call center representative jobs in Xenia, OH

Job description We look forward to serving you! Triple A Pro Services: At Triple A Pro Services, we're not just another service provider; we're a mainstay in the Dayton-Cincinnati region, offering trusted residential, commercial, and industrial services for over 70 years. Locally owned and operated, we pride ourselves on prompt, reliable service, whether it's industrial vacuum, jetter services, aeration systems, or hydro excavation. Our team values safety, integrity, and teamwork-qualities that make us a respected industry leader. What's In It For You? Competitive Pay: Salary range from $37,440 to $52,000 annually, with bonuses based on performance Comprehensive Benefits Package: Health, vision, and dental coverage, plus life and disability insurance Time Off: Generous vacation policy and paid holidays to support work-life balance Growth Opportunities: We prioritize promoting from within, ensuring career progression for team members Why You'll Love It Here Impact-Driven Work: Your skills contribute to real, meaningful change-this isn't just another job, it's a career with purpose. Sustainability at the Core: Be part of a company that prioritizes environmental responsibility, working with the land-not against it. Hands-On & Outdoors: If you love working with your hands, being outside, and tackling real-world challenges, you'll thrive here. Innovative & Growth-Focused: We're not stuck in the past-we embrace creativity, innovation, and forward-thinking solutions. More Than a Paycheck: Join a team that values commitment to the industry and being part of something bigger than yourself. Your New Role Optimize Routes: Coordinate efficient technician routes for streamlined service delivery Lead Dispatch Operations: Act as the central link between customers and technicians, keeping communication clear and organized Track and Update in Service Titan: Use Service Titan to monitor job status and keep the dispatch board current Proactive Problem Solver: Anticipate and resolve issues to ensure seamless operations and smooth service Insightful Contributor: Bring valuable ideas to team meetings to support growth and service improvements Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. Job requirements 2 Years of Dispatch Experience Prefered: Candidates with 2+ years of experience in a dispatch or similar logistics coordination role, are preferred but we encourage you to apply as long as you meet our other requirements Proficiency with Dispatch Software: Must be proficient in using dispatch management software, or demonstrate the ability to learn and master new software systems quickly High School Diploma or Equivalent: Required educational background; additional certification in logistics or communication is a plus Strong Technological Acumen: Demonstrated ability to utilize standard office software and communication tools effectively, with a quick adaptation to new technologies as they arise Effective Communication and Interpersonal Skills: You should be great at getting your point across, both in writing and conversation, to make sure everyone-team members and customers alike-knows exactly what's going on Strong Sense of Urgency: Must be able to respond quickly to scheduling needs and handle time-sensitive tasks with efficiency and focus. Triple A Pro Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red All done! Your application has been successfully submitted! Other jobs

PITT OHIO, a $900 million, high service, highly profitable, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team in the Grove City, OH area. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply. The territory will be Western Columbus/Dayton and surrounding areas. PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people. PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment. We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more! Purpose To contribute to the profitable growth of the company's LTL and supply chain solution services. Responsibilities * Manage a portfolio of accounts with a special focus on building shipper relationships.• Leverage PITT OHIO service offerings to create a deeper relationship with existing customers.• Work with Market Development to prospect and acquire new PITT OHIO Enterprise Account customers.• Secure accurate supply chain maps to support our consultative sales approach.• Maintain accurate records, including marketing and sales advances, in Dynamics CRM for all assigned active and perspective customers. • Use marketing research analysis to develop strategic account profiles to penetrate targeted accounts in your sales territory. • Effectively communicate the value of logistic and supply chain solutions to your account base.• Successfully negotiate and improve yield results with your assigned accounts by working with internal stakeholders and tools.• Collaborate with PITT OHIO's supply chain group and all of the PITT OHIO Transportation Group Operating Companies to implement value added solutions for your customer base.• Support PITT OHIO Operations and Administration in reducing cost with your customer base• Collaborate with and support the efforts of the Operations, Pricing, Safety, Claims, Collections and Sales (local Outside Sales and Inside Sales) Departments• Support all Company goals and policies• Able to react to change productively and handle other essential tasks as assigned Other Duties * Interface with Operations, Pricing, Claims, Collections and other internal departments• Able to react to change in response to changes in the Company's go-to-market strategy.• Proficiently use PITT OHIO Sales applications.• Participate in "Huddles" (collaborative sales meetings) to grow business. Qualifications * Minimum 3-5 years sales experience• Previous experience or ability to learn the transportation industry preferred. • Previous experience or ability to learn business-to-business selling. • Fluent English language skills required to effectively communicate with internal and external customers• Must possess excellent interpersonal, verbal and written communication skills• Experienced in Microsoft Office programs and the Internet• Skillful typing• Valid Drivers License and clean driving record required• Problem solving, negotiation, and time management skills are essential Working Conditions * Travel is required; must be able to energetically travel by car, plane or public transportation• Weekend and evening entertainment required PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. #POE2

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description GENERAL FUNCTION: Provide exceptional customer service and support to EyeMed Members, Providers (DONL's and panel participants) and Store Divisions (Lenscrafters; Pearle; etc.) MAJOR DUTIES AND RESPONSIBILITIES: • Provide member service support, over the phone, in a timely, consistent and courteous manner to EyeMed members and providers • Assist EyeMed members by answering benefit questions, eligibility, web registration, authorizations, provider location inquiries, and claims details • Interface with providers to verify member eligibility and authorize services • Review claims details, research payment issues, investigate provider network details • Use system tools as appropriate to escalate issues between the various functional areas within EyeMed • Must meet Customer Care Center productivity and quality goals COMMUNICATIONS WITH OTHERS: • INTERNAL - Call Center associates and other EyeMed functional areas • EXTERNAL - Members/Providers Qualifications SKILLS & QUALIFICATIONS: • Excellent verbal and written communication skills • Excellent telephone skills • Excellent active listening and comprehension skills • Ability to demonstrate empathy to the caller's situation • Ability to provide exceptional customer service • Exhibit resourcefulness in resolving problem situations • Manage time and multiple tasks effectively EXPERIENCE: • Call Center experience preferred • 1 - 2 years of experience in a professional business environment preferred • Knowledge of vision benefits and/or insurance industry a plus EDUCATION: • High School diploma required • College or University degree (preferred ) Additional Information All your information will be kept confidential according to EEO guidelines.

Come and work for Envoy Air, an American Airlines Group Company, at DAY and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $16.61 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

Job Details TCN Fairborn - Fairborn, OH $19.00 - $19.00 HourlyDescription $1,000 SIGN-ON BONUS!! Assist individuals who call the crisis hotline and 988 National Suicide Prevention Lifeline (988). You'll be responsible for assessing risk to self and others, ensuring caller safety, and linking to care. Also, you must be able to communicate with professionalism and with the highest regard for customer service. Primary Responsibilities Answers Crisis Hotline/ 988 calls Asks each crisis hotline caller required screening questions Understands when to dispatch MRT (mobile response team) Schedules crisis assessments or priority assessments Demonstrates ability to de-escalate callers Consults with supervisor about case interventions when needed Assist clients with scheduling or program questions, medication refills, basic billing questions, over the phone payments, medical records Verifies client demographic information Maintains communication with the caller until the issue is resolved or question is answered Knowledgeable about agency policies and procedures May be responsible for covering an evening shift and flex overtime Performs some receptionist duties Provides support to the clinical staff of the agency as needed. Types clinician correspondences, sends faxes, scans necessary documents to ECR and makes copies within one workday of receiving request to do so Benefits: Licensure reimbursement Clinical supervision hours towards independent licensure Career advancement opportunities Professional development and paid CEUs Additional compensation for advanced licensure Health, dental, and vision insurance 401k retirement options with company match as of day one Generous paid leave options 11 annual paid holidays Business casual dress code Monday Through Fridays Casual dress code 3rd shift, weekends and holidays. Quarterly bonus Work Location and Standard Work Hours Fairborn, OH Full-time Some evenings, holidays and weekends may be required Supervisory Responsibilities None. Work Environment This job operates in a professional office environment You're passionate, purpose-driven, and you envision a community of healthy and productive individuals. You care about improving lives by providing clinically excellent and accessible behavioral health services Join us on our mission and come be a part of our positive company culture filled with diverse talent, clinical excellence, and dedication to supporting the needs of our communities Qualifications Licensure: LSW or LPC or CDCA preferred. Education: High school diploma or equivalent Experience: In mental health /alcohol and drug field; at least one year in customer service position; at least one year working with a multi-phone system. Certification: Crisis training, First Aid and CPR (can be provided by TCN) Other: Ability to effectively communicate with clients and the public. Demonstrate data entry skills.

Together, We Own it! Start your employee owner journey with Shorr Packaging. The Customer Support Representative I is responsible for conducting pre-order research and entering customer sales orders with great accuracy and timeliness to ensure a smooth customer experience. As an integral team member, this individual also provides other key activities to assist the overall needs of the Customer Support Department including fulfillment of customer requests for shipping paperwork, invoices, shipment tracking and expedites. Success in this fast-paced role is ensured by demonstrating excellent teamwork skills paired with the ability to manage time sensitive processes to meet expected service levels for our customers. Responsibilities Enter customer sales orders and sample requests into Shorr's ERP system with accuracy and efficiency to meet expected service levels. Conduct pre-order research if needed prior to order entry to ensure correct product, pricing, and shipping requirements are entered. Perform new item set-up in concurrence with Shorr's Data Coordinator team using Shorr quoting and ERP systems. Release customer sales orders from Shorr's Order Manager portal to Sxe. Set-up and maintain customer specific lists/tables in ecommerce platform to ensure a smooth customer ordering experience. Ensure follow-though activities are completed such as sending order confirmations to customers and release of orders to warehouse for shipment. Administrative Tasks: Setting up new customer accounts and ship to's in Shorr's ERP system. Add customer contacts and other account updates in Shorr's CRM. Manage customer requests for packing lists, BOL's, and POD's Create manual invoices for customers and/or process invoices in customer portals as required. Problem Resolution: Enter and track expedite requests through Shorr's expedite portal. Provide updated shipping status to team members and/or customers. Resolve sales order and invoice rejections in customer portals. Other duties may be assigned. Shorr Packaging does not provide work authorization sponsorship for this position. Requirements Associates Degree or equivalent experience required Experience with MS Word, Excel and Outlook. Knowledge of ERP, CRM and ecommerce platforms is a plus. Prior data entry experience in an ERP and/or ecommerce platform. Demonstrated ability to work with detailed information. Excellent communication skills and ability to work in a fast-paced team environment. Demonstration of excellent organization skills while managing time sensitive processes. Individuals must be adaptable while maintaining a positive and cooperative attitude to meet work demands. Benefits Employee Stock Ownership Plan (ESOP) - Together, We Own It! Comprehensive Employee Benefits: Medical, dental, vision and other insurance coverages Competitive hourly rate plus targeted annual bonus plan 401K plan plus matching Team based Employee Owner company culture Shorr Packaging Corp is an equal-opportunity employer. It is the policy of Shorr Packaging Corp to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to protected veteran status or disability status or any other legally protected status.

We're excited you're interested in starting your new journey at Syncrotist! We wanted to give you a little information about what we do and what the training structure will generally look like. Syncrotist provides support services for many of the prominent companies for in-home care in a rapidly growing market. With over 350 current home care office clients, we are the only company dedicated completely to partnering within this marketplace. Our communication specialist will act as a liaison and manage calls from caregivers, clients, family/friends of clients, insurance companies, and more to answer questions, and resolve any emerging problems that our customer accounts might face with accuracy but also focus on being empathic. All candidates will be provided with paid training. We offer both part-time and full-time positions. Due to our specialized focus on health care calls, our call center is not like most. We are the connection between the caller and the office, so it is up to us to precisely translate the phone call into an email form that will give the office accurate information so they can take over after the call. The overall structure of what we do is the same, however, each office may have different instructions on call handling for specific situations. We need agents who are adaptable, friendly, compassionate and efficient. What kinds of calls would I be taking? -Standard home health care intake calls -Outbound lead calls: prospect calls as well as employment screenings -Plus Service calls (enhanced): beyond handling standard calls, we provide a tailored service that includes completing subsequent steps within our workflow. This enhanced solution involves training on the office's scheduling system and ensuring a heightened focus to seamlessly integrate into their operations. By doing so, we aim to save the office time while maintaining accuracy and professionalism. We focus on utilizing 5 main CRMs: Wellsky, SwyftOps, AxisCare, eRSP, & HHA -pCare: hospital support calls activating TV & phone services What are the qualities we are looking for in a communication specialist? - Excellent communication skills - Writing skills: Grammar and punctuation, sentence structure, etc. - Computer skills: Typing, computer navigation, site navigation, etc. - Problem solving skills - Empathetic & compassionate - Strong interpersonal skills & emotional intelligence - Detail oriented and have the ability to multitask - Ability to self-manage as well as work with a team - Strong work ethic: focus, dedication, dependability, self-discipline, goal-oriented, reliability, high productivity, punctuality, etc. What will training look like? - About one week in classroom training where you will be introduced to the Syncrotist portal, companies we service, call types & call reasons, internal software tools etc. - We will focus on the following: We service 17 companies with over 350 offices nationwide Each office can have different processes and protocols to follow for call handling - On the floor training includes, but is not limited to: -Tethering with agents listening to live calls while QAing the call or typing the notes on the form in real time -Tethering with an agent taking the calls and processing the forms yourself -Processing live calls without tethering (with heavy supervisory oversight) -Digital lead training (outbound employment & new client calls) -Syncrotist+ calls (enhanced call follow-up procedures for certain offices)

Job DescriptionDescription: Performance Chrysler Jeep Dodge RAM in Centerville is hiring for Full-Time BDC Agent positions with flexible schedules. If you wake up each morning with a smile and enjoy communicating via phone, email, instant messaging, or social media, this opportunity is perfect for you! Compensation and Hours: $15.00 Per Hr. + Commission! Flexible Hours Available, (Mornings, Afternoons, Evenings, and Weekends) 40-hour work schedule Bi-lingual Is a Plus But Not Required What We Offer: Paid vacation with personal time off 401k retirement plans With Generous Company Match ! Health insurance HSA or FSA plans are available. Short-term disability Long term disability Life insurance Dental and eye care Generous discounts on automobiles, parts, and service Performance Chrysler Jeep Dodge RAM Centerville offers a supportive team that fosters a positive work environment and provides ongoing training for employee growth. Join us in delivering excellent Service Experiences for Every Customer, Every Vehicle, Every Day! Requirements: Responsibilities: Serve as the primary contact for customers via phone, email, and chat, providing assistance and information. Engage potential customers and convert inquiries into appointments for sales and service teams. Maintain knowledge of inventory and services to effectively answer customer questions. Follow up on leads and nurture customer relationships to drive future sales. Document customer interactions in our CRM for accurate reporting and follow-up. Collaborate with team members to achieve departmental goals and foster a positive team environment. Qualifications: High school diploma or equivalent but not required. Education or experience in customer service is preferred. Excellent communication skills, both verbal and written. Detail-oriented with strong organizational skills to manage multiple inquiries simultaneously. Proficient in using computer systems and software applications. A team player who is motivated and eager to learn in a fast-paced environment. Possess a driver's license with a driving record allowing you to drive customers and company vehicles. Performance Chrysler Jeep Dodge RAM Centerville is a drug-free workplace. Join Performance Chrysler Jeep Dodge RAM Centerville as a BDC Agent and showcase your passion for exceptional customer service! If you're ready to elevate standards in the automotive industry, apply today and be part of our commitment to excellence!

Full-time Description Performance Toyota Fairfield is on the hunt for dedicated, friendly, enthusiastic, and career-oriented professionals to hold the title of BDC Agent, also known as Call Center Representative. We are proud to be a 15-time recipient of the prestigious President's Award, highlighting our commitment to exceptional customer service and operational excellence. We strive to create a welcoming environment for our customers and employees alike, making us a leader in the automotive industry. Compensation and Hours: $15.00 Per Hr. + Commission! Flexible Hours Available, (Mornings, Afternoons, Evenings, and Weekends) 40-hour work schedule Bi-lingual Is a Plus But Not Required As a Business Development Center (BDC) Agent, where you're at the forefront of delivering exceptional customer service! As the first point of contact for our valued customers, you'll have the exciting opportunity to create positive and unforgettable experiences. Dive into a variety of engaging responsibilities, from responding to customer inquiries and scheduling appointments to following up on leads and enhancing customer satisfaction and loyalty. Get ready to make a real impact and be part of a vibrant community! What We Offer: Paid time off 401k retirement plans With Generous Company Match!! Medical insurance HSA and/or FSA plans Dental care Vision coverage Short- and long-term disability Life insurance Generous employee discounts on vehicles, parts, and services Requirements Responsibilities: Serve as the primary contact for customers via phone, email, and chat, providing assistance and information. Engage potential customers and convert inquiries into appointments for sales and service teams. Maintain knowledge of inventory and services to effectively answer customer questions. Follow up on leads and nurture customer relationships to drive future sales. Document customer interactions in our CRM for accurate reporting and follow-up. Collaborate with team members to achieve departmental goals and foster a positive team environment. Qualifications: High school diploma or equivalent; additional education or experience in customer service is preferred. Excellent communication skills, both verbal and written, with a strong ability to connect with customers. Detail-oriented with strong organizational skills to manage multiple inquiries simultaneously. Proficient in using computer systems and software applications. A team player who is motivated and eager to learn in a fast-paced environment. Possess a driver's license that has a driving record allowing you to drive cutomers and company vehicles. Performance Toyota Fairfield is a druG free workplace. If you are passionate about providing top-notch customer service and are excited to be part of a team that consistently achieves high standards, apply today to join Performance Toyota Fairfield as a BDC Agent! Together, we can continue to set the bar for excellence in the automotive industry.

We are hiring for our call center in Columbus market. Located in Hilliard, Ohio. Our operating hours are 8am - 8pm M-F and Sat. 9am-1pm. Must have open availability. Member Experience Representatives I (MERs) deliver extraordinary service to WPCU member-owners in fast paced, high volume environment via remote delivery channels such as telephone and e-mail. MERs accurately and efficiently respond to member account inquiries and process a variety of electronic transactions for members. MERs comply with applicable policies and procedures; adhere to optimized schedule while exceeding call center monitoring expectations. MERs proactively suggest appropriate products and services to educate members to manage their financial needs and provide information about Wright-Patt Credit Union's mission and vision. Provide extraordinary member service in a fast paced, high call volume environment by being knowledgeable, engaging with members, making members feel valued, and consistently applying defined service standards. Ensure proper policies, procedures, risk mitigation activities, and operating controls are followed. Reports gaps in policies, procedures, and operating controls to leadership to ensure member impact and risk is mitigated. Actively listen to fully understand members' needs. Accurately process members' transactions while looking for opportunities to refer products/services that fit our members' financial needs. Resolve escalated member concerns while achieving first call resolution expectations. (40%) Accurately respond to member account inquiries and process transactions. Transactions include, but are not limited to: processing payments, withdrawals in the form of cashier checks, processing internal transfers and withdrawals including revolving line of credit advances, credit/debit/ATM card transactions, etc. (40%) Proactively identify and make appropriate qualified referrals for Members that will save member's time, money and/or provide peace of mind. Look for ways to enhance members' relationships with WPCU by building trust and confidence. (10%) Balance teller totals daily. (5%) Perform miscellaneous duties such as filing, maintaining supplies, software release testing, etc. (5%) Required Skills Must have a High School Diploma or equivalent or ten (10) years equivalent work experience. Some post-secondary education is preferred. Must be able to learn and apply a variety of software applications. Must have accurate keyboarding skills. Prior experience in a retail service environment Some call center and member service experience is preferred.

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications HOURS OF OPERATION: 9:00 AM - 7:00 PM Monday - Friday; 9:00 AM - 6:00 PM on Saturday. Call Center Representative needs 1 year Call Center Representative requires: MS office Customer service Call center Call Center Representative duties; Partners with Vendor Consultants to research substitutions and alternatives with products that are unavailable or backordered.- Understand other functional areas to assist caller with concerns- Assist supervisor/trainer with new hire on-the-job training. Specifications Additional Information $13/hr 6 months

Restaurant Associates are high-energy team players who serve our customers and produce the finest quality product. Each workday may vary; mid-shifts and closing shifts, weekday and weekend shifts, holidays, or even the length of the shift or the store location may affect the tasks performed. Your shifts will be challenging, fun, and likely different from the previous shift! Typical duties include stocking paper products, cleaning as needed, working the window or front registers, greeting customers in a friendly and timely manner, and serving Donatos pizza with a smile. Requirements: Must be able to perform the essential functions of this position safely while meeting productivity standards Able to stand and/or walk entire shift Able to lift up to 20 pounds consistently and up to 50 pounds occasionally Occasional bending and twisting Duties & Responsibilities: Greets and warmly welcomes customers upon arrival, whether inside the lobby or at the drive-up window. Ensures the shift is ready for revenue by completing food prep, stocking, and cleaning. Sets the next shift up for success. Services the customer while using the cash register to accurately take orders, handle cash, give correct change, and balance register prior to and directly after the shift with the Manager on Duty. Ensures restaurant cleanliness by cleaning and mopping the lobby, restrooms, and kitchen as needed. Folds pizza boxes. Effectively communicates with customers, co-workers, and managers in person or over the telephone. Takes customer orders at the register. Completes the meal by offering suggestive sell items to the customers. Offers to refill drinks, provides plates and napkins as needed, and answers customer questions. Follows all food safety guidelines, including handwashing, illness reporting, and cleanliness. Follows detailed food recipes while completing subs, pizzas, and salads for customers. Full-fill customer orders and verify the accuracy of orders. Provide a friendly and welcoming environment for customers. Work schedule Weekend availability Monday to Friday Supplemental pay Tips Benefits Flexible schedule Employee discount Health insurance Dental insurance Referral program

Call Center Representative - On-site Logan A/C & Heat Services 57 reviews Dayton, OH 45414 Starting at $17 an hour - Full-time Logan A/C & Heat Services in Dayton, OH is looking to hire a full-time Call Center Representative to provide fast, friendly service to our customers. Do you enjoy helping others? Are you looking for work-life balance and a supportive growth-oriented environment? WHO IS LOGAN A/C & HEAT SERVICES? Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton and Cincinnati, Ohio, have trusted Logan A/C and Heat Services as their heating and air conditioning company of choice. As the local source for expertise involving your HVAC system, you can rely on us when you want to make sure your home will be kept as comfortable as possible all year long. Whether you need expert help with your air conditioner, furnace, heat pump, ductwork, or anything else related to your climate control system, we are the residential HVAC company you can depend on for fast and friendly service. A DAY IN THE LIFE OF A CALL CENTER REPRESENATATIVE What I Do As A Customer Experience Specialist The Customer Service Representative provides excellent customer service by answering phones, scheduling services, assisting, and directing customers to ensure a positive experience. Essential Duties and Responsibilities: Answer incoming calls for all markets Schedule service calls efficiently and profitably Make outbound calls to schedule maintenance for customers Maintain customer records by updating account information Respond promptly to customer inquiries Follow up on unscheduled service leads Communicate with customers through email, text, and/or phone Maintain professionalism, courtesy, and empathy with customers, establishing a positive rapport Resolve product or service problems by clarifying complaints, determining the cause, and providing the best solution, with follow-up to ensure resolution Work and communicate professionally with peers, other departments, and markets Meet call metrics, maintenance plan goals, and evaluation expectations Ability to work a rotating schedule, including evenings, weekends, and holidays Perform additional duties as assigned Competencies: Active Listening: Focuses on understanding customers and asking appropriate questions Communication: Timely and appropriate responses, demonstrating a quick grasp of information Composure: Remains poised under pressure and does not become defensive Courtesy: Demonstrates politeness and respect in interactions with others Patience: Tolerant and thorough, ensuring customer concerns are fully addressed before acting Experience and Requirements: Bachelor's Degree or Associate's Degree with 1-3 years of related experience 1-3 years of experience in customer service Experience with customer database systems Proficiency in Microsoft Word, Excel, and Outlook Strong written and oral communication skills Ability to adapt to changes in a fast-paced work environment QUALIFICATIONS Strong verbal and written communication Ability to work independently and with a team Excellent organizational skills Strong problem-solving skills Computer skills Experience talking over the phone 1-3 years customer service experience Ability to pass a background check Valid driver's license WORK SCHEDULE 9:00 AM-5:30 PM Monday-Thursday & 8:30 AM-5:00 PM on Friday. This position also has a requirement for holidays and Saturdays, working at least one holiday a year and one Saturday a month with holiday and Saturday hours being 7:30 AM-12:00 PM. Benefits: Eligibility for benefits begins after a 90-day probationary period. We offer a comprehensive benefits package, including: Medical, Dental, and Vision Insurance Health Savings Account (HSA) Short and Long-Term Disability Insurance Life Insurance Paid Vacation, Sick Time, and Holiday Pay 401(k) Plan and Profit Sharing (eligible after 1 year of employment) To perform this job successfully, an individual must be able to meet the essential duties and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Jumpstart Your Career with Kenwood Dealer Group! Now Hiring: Full-Time Customer Experience Representatives 4780 Socialville-Foster Rd., Mason, OH 45040 (Conveniently located near Mason-Montgomery Rd.) Looking for a job that fits your schedule and helps build your future? Join a team that values your voice, supports your growth, and makes every day a little more exciting. What You ll Do Answer and route incoming calls for our 16 dealership locations Deliver friendly, professional customer service Stay calm, cool, and helpful even during challenging calls Work in a casual, supportive, team-focused call center environment No experience? No problem we train you! Whether you re starting out or ready for a change, this role is an excellent opportunity to gain real-world experience and build strong customer service skills. Work Schedule Monday Thursday: 10:30 AM 7:00 PM Saturday: 10:00 AM 6:00 PM What You Bring Clear, confident communication A positive, team-oriented attitude Basic computer skills The ability to multitask and maintain professionalism Must be 18+ and able to pass a background check Perks & Benefits Medical, dental, and vision insurance (full-time) Paid time off and holidays 401(k) plan Employee discounts on vehicles, services, and more A supportive team invested in your growth and success Ready to Apply? Submit your application online or contact Carleesha Davis at ************. Join Kenwood Dealer Group and take your first step toward a rewarding, long-term career. We can t wait to meet you! Equal Opportunity Employer

Benefits: * Paid holidays * Paid time off * Training & development FASTSIGNS #220601 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Based Bonus * Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: * Be the initial contact with current as well as prospective customers in our FASTSIGNS Center * Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders * Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center * Work with customers in numerous ways such as email, telephone, in-person and at their place of business * Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: * 3-5 years of retail or counter sales experience * High school diploma * Outgoing, responsive, eager to learn and has the ability to build relationships * Great listening and organization skills * Great eye for detail * Ability to sit for long periods (4 hours or more) * Ability to view a computer screen for long periods (4 hours or more) * Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: • Assist customers by phone and in person at our facility • Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts • Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction • Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: • 6 months of customer service experience preferred • Desire to increase knowledge in industrial distribution products • Excellent telephone skills • Ability and desire to learn new systems and processes quickly • Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine • High school diploma or equivalent • Valid driver's license and clean driving record (MVR) • SAP / ERP experience, preferred but not required • Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: • Base salary and bonus opportunities • Health, vision, and dental coverage, 401(k) w/ company match • Paid vacation, sick time, and company holidays • Tuition reimbursement • Personalized training and development program • Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Indianapolis area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

Job Description Join the dynamic team at Wilks Insurance Agency, Inc., located in the heart of Mason, Ohio. We are seeking a dedicated Insurance Customer Service Representative who thrives in a positive and welcoming environment. As a key member of our office, you will be the friendly face that clients recognize and trust. In this role, you will provide exceptional service, assisting clients with their insurance needs, resolving inquiries efficiently, and ensuring that each customer interaction is a positive experience. We pride ourselves on creating a supportive and inclusive workplace where your talents can flourish. If you have a knack for communication and a passion for helping others, this is the place for you. Your role is pivotal in maintaining the high standards of client satisfaction Wilks Insurance Agency is known for. Take this opportunity to grow your career with us and make a difference in our clients' lives every day. Benefits Health Insurance Life Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Paid Time Off (PTO) Responsibilities Customer Interaction: Address customer inquiries with a positive attitude, ensuring clarity and satisfaction. Policy Guidance: Assist clients in understanding their current insurance policies and suggest beneficial modifications as needed. Claims Support: Provide guidance and support to clients through the claims process, ensuring efficient and timely resolutions. Record Keeping: Maintain accurate and up-to-date customer records, ensuring all interactions are documented appropriately. Continuous Improvement: Participate in training sessions and meetings to stay updated on company policies and insurance industry regulations. Relationship Building: Develop and maintain trusting relationships with clients to foster a loyal customer base. Requirements High school diploma or equivalent. Previous experience in customer service, preferably within the insurance industry. Strong communication skills, both verbal and written. Ability to handle multiple tasks in a fast-paced environment. Exceptional problem-solving capabilities. Proficiency with computer systems and CRM software. Ability to work effectively as part of a team. Customer-oriented attitude and a commitment to providing excellent service.

MICRO CENTER is the nation's leading computer and electronic device retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. If you have a passion for computers & electronics, Micro Center is the place for you! It is Micro Center's core promise to take care of our associates and customers. We will train you to be the best that you can be!!! No previous experience at a corporate call center is necessary. We are seeking energetic Customer Service Contact Center Representatives with a passion for customer service and growing their skills. We have both full-time and part-time availability between the hours of 9am and midnight at our Corporate Office Contact Center. We also have openings for bi-lingual Spanish-speaking representatives. Join our high-spirited team with contests, parties, and more! Plus, get top tier training to enhance your skills and grow your career. Our Contact Center associates are responsible for providing excellent technical support and customer service to the customers of our nationwide retail chain. MAJOR RESPONSIBILITIES Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. Maintain a general understanding of current consumer electronic devices and technology. Identify customers' needs, clarify information, qualify issues, and offer solutions. Personalize support to improve customer satisfaction. Accurately document all customer contacts and enter them into the appropriate database. Develop and maintain effective working relationships to ensure teamwork. Meet personal/team goals. EDUCATION & EXPERIENCE: High School diploma with one year related experience in a customer service or related role preferred. Skilled at listening and problem-solving. Strong verbal and written communication Bi-lingual Spanish-speaking candidates are encouraged to apply. Proficient typing skills are needed. Able to multitask while setting priorities. Adjust and adapt to unique customer types. Passion for technology including computers & electronics is a definite plus - have fun at work with products you love! MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Micro Center has great perks & benefits that include an excellent discount on computers & electronics that can be shared with family & friends. Even a generous tuition reimbursement & education discount program is available. Plenty of on the job training, treats & raffles are regular perks as well! Join our energetic, casual & fun Micro Center team today! Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates Benefit Coverage for Regular Full-Time Associates Esteemed Vendor & Company Job Training Career Advancement Opportunities Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer. #appcast