Call person vs administrative receptionist

The differences between call people and administrative receptionists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a call person has an average salary of $31,897, which is higher than the $31,502 average annual salary of an administrative receptionist.

The top three skills for a call person include phone calls, front desk and direct calls. The most important skills for an administrative receptionist are customer service, patients, and data entry.

Call person vs administrative receptionist overview

	Call Person	Administrative Receptionist
Yearly salary	$31,897	$31,502
Hourly rate	$15.34	$15.15
Growth rate	4%	-8%
Number of jobs	45,355	91,892
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 35%
Average age	39	50
Years of experience	-	2

Call person vs administrative receptionist salary

Call people and administrative receptionists have different pay scales, as shown below.

	Call Person	Administrative Receptionist
Average salary	$31,897	$31,502
Salary range	Between $26,000 And $38,000	Between $25,000 And $38,000
Highest paying City	-	Oakland, CA
Highest paying state	-	Washington
Best paying company	-	Beacon Hill Staffing Group
Best paying industry	-	Technology

Differences between call person and administrative receptionist education

There are a few differences between a call person and an administrative receptionist in terms of educational background:

	Call Person	Administrative Receptionist
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	-	Western Carolina University

Call person vs administrative receptionist demographics

Here are the differences between call people' and administrative receptionists' demographics:

	Call Person	Administrative Receptionist
Average age	39	50
Gender ratio	Male, 37.2% Female, 62.8%	Male, 8.0% Female, 92.0%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	17%	6%

Differences between call person and administrative receptionist duties and responsibilities

Call person example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Access databases containing sensitive information while following HIPPA policies and procedures.

Administrative receptionist example responsibilities.

Manage travel reimbursements, and reconcile process and forward to payroll for assign individuals.
Act as primary liaison between patients, physical therapists and physicians while accomplishing miscellaneous duties necessary for maintaining operations.
Sort first class mail, FedEx, campus mail and all incoming mail daily.
Draft correspondence and other written material, develop PowerPoint slides and graphic presentations for demographic analysts.
Issue shipping instructions and provide routing information to ensure that payroll delivery times and locations are coordinate.
Greet visitors, and respond to telephone and in-person requests for information for sole-practitioner office serving several hundr patients.

Call person vs administrative receptionist skills

Common call person skills

Phone Calls, 53%
Front Desk, 12%
Direct Calls, 11%
Telephone Calls, 9%
Transferring Calls, 6%
Two-Way Radio, 5%

Common administrative receptionist skills

Customer Service, 18%
Patients, 12%
Data Entry, 11%
Phone Calls, 8%
Front Desk, 6%
Word Processing, 4%

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Office and Administrative Industry
Call Person
Call Person vs Administrative Receptionist

Updated January 8, 2025

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